The table below looks at the statistics for the 1st Line Support role in IT contracts advertised for the Hampshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support in their job title over the 3 months to 4 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 Mar 2015
Same period 2014 Same period 2013
First Line Support
Rank 89 92 75
Rank change year-on-year
+3 -17
Contract jobs requiring a 1st Line Support 34 17 21
As % of all contract IT jobs located in Hampshire 1.60% 0.90% 1.49%
As % of the Job Titles category 1.76% 0.99% 1.58%
Number of daily rates quoted 7 4 2
Average daily rate
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£150 £118 £125
Average daily rate % change year-on-year
+27.65% -6.00%
UK excluding London average daily rate £125 £90 £110
% change year-on-year
+38.88% -18.18%
Number of hourly rates quoted 23 7 17
Average hourly rate £11.75 £12.50 £11.75
Average hourly rate % change year-on-year
-6.00% +6.38%
90% offered a hourly rate of more than £8.54 £12.15 £11.50
10% offered a hourly rate of more than £14.00 £13.35 £13.19
UK excluding London average hourly rate £11.75 £11.00 £11.18
% change year-on-year
+6.81% -1.56%
1st Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Hampshire
Contract IT job ads with a match in the
Job Titles category
1930 1724 1331
As % of all contract IT jobs located in Hampshire 90.61% 91.41% 94.20%
Number of daily rates quoted 1083 961 715
Average daily rate £375 £350 £350
Average daily rate % change year-on-year
+7.14% -
90% offered a daily rate of more than £238 £238 £213
10% offered a daily rate of more than £525 £500 £450
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 111 104 148
Average hourly rate £16.16 £22.50 £19.50
Average hourly rate % change year-on-year
-28.17% +15.38%
90% offered a hourly rate of more than £11.35 £12.38 £11.50
10% offered a hourly rate of more than £42.00 £45.00 £39.00
UK excluding London average hourly rate £16.72 £17.00 £17.50
% change year-on-year
-1.64% -2.85%

1st Line Support
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Hampshire

1st Line Support
Daily Rate Trend in Hampshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the Hampshire region.

1st Line Support Daily Rate Trend in Hampshire

1st Line Support
Hourly Rate Trend in Hampshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the Hampshire region.

1st Line Support Hourly Rate Trend in Hampshire

1st Line Support
Contract Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support within the Hampshire region over the 3 months to 4 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton -8 11 £150 -
Basingstoke -3 9 £150 +25.00%
Winchester -8 3 - -
Farnborough - 3 £150 - 1
Alton - 2 - -
Portsmouth - 1 - -
Aldershot - - - -
Fareham - - - -
1st Line Support
South East

1st Line Support
Top 30 Related IT Skills in Hampshire

For the 6 months to 4 March 2015, IT contractor jobs across the Hampshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

1 32 (61.54%) Windows
2 21 (40.38%) Active Directory
3 20 (38.46%) ITIL
4 14 (26.92%) MS Office
5 11 (21.15%) Microsoft
6 10 (19.23%) Windows 7
7 9 (17.31%) Security Cleared
8 8 (15.38%) HP
9 7 (13.46%) Oracle
9 7 (13.46%) Wireless
10 6 (11.54%) Windows XP
11 5 (9.62%) LAN
11 5 (9.62%) SLA
11 5 (9.62%) Cisco
12 4 (7.69%) WAN
12 4 (7.69%) MS Excel
12 4 (7.69%) AIX
12 4 (7.69%) Internet
12 4 (7.69%) Tivoli
12 4 (7.69%) Remedy
12 4 (7.69%) CAD
12 4 (7.69%) ERP
12 4 (7.69%) SaaS
12 4 (7.69%) Asset Management
12 4 (7.69%) ISO/IEC 20000
12 4 (7.69%) Telecoms
12 4 (7.69%) Manufacturing
12 4 (7.69%) Oracle Database
13 3 (5.77%) Office 365
13 3 (5.77%) Service Management

1st Line Support
Top Related IT Skills in Hampshire by Category

For the 6 months to 4 March 2015, IT contractor jobs across the Hampshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Applications
1 14 (26.92%) MS Office
2 4 (7.69%) MS Excel
3 1 (1.92%) MS PowerPoint
Cloud Services
1 4 (7.69%) SaaS
2 3 (5.77%) Office 365
3 1 (1.92%) Cloud Computing
Communications & Networking
1 7 (13.46%) Wireless
2 5 (9.62%) LAN
3 4 (7.69%) WAN
3 4 (7.69%) Internet
4 2 (3.85%) VoIP
4 2 (3.85%) VPN
Database & Business Intelligence
1 4 (7.69%) Oracle Database
General
1 4 (7.69%) Telecoms
1 4 (7.69%) Manufacturing
Miscellaneous
1 1 (1.92%) Computer Science
1 1 (1.92%) Management Information System
Operating Systems
1 32 (61.54%) Windows
2 10 (19.23%) Windows 7
3 6 (11.54%) Windows XP
4 4 (7.69%) AIX
5 1 (1.92%) Linux
Processes & Methodologies
1 20 (38.46%) ITIL
2 4 (7.69%) CAD
2 4 (7.69%) ERP
2 4 (7.69%) Asset Management
3 3 (5.77%) Service Management
4 2 (3.85%) Time Management
5 1 (1.92%) ITIL V3
5 1 (1.92%) CRM
5 1 (1.92%) Network Design
5 1 (1.92%) Service Delivery
Qualifications
1 9 (17.31%) Security Cleared
2 2 (3.85%) Degree
2 2 (3.85%) VCP4
2 2 (3.85%) CCNA
2 2 (3.85%) Cisco Certification
2 2 (3.85%) Microsoft Certification
3 1 (1.92%) MCSA
3 1 (1.92%) A+ Certification
3 1 (1.92%) ITIL Certification
3 1 (1.92%) CCNP
3 1 (1.92%) SC Cleared
3 1 (1.92%) Network+ Certification
Quality Assurance & Compliance
1 5 (9.62%) SLA
2 4 (7.69%) ISO/IEC 20000
System Software
1 21 (40.38%) Active Directory
Systems Management
1 4 (7.69%) Tivoli
Vendors
1 11 (21.15%) Microsoft
2 8 (15.38%) HP
3 7 (13.46%) Oracle
4 5 (9.62%) Cisco
5 4 (7.69%) Remedy
6 2 (3.85%) VMware
Hampshire
Venn Group
Rate: £8 - £10 Per Hour Great career prospects within a large comp
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