The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Hampshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Second Line Support
Rank 104 93 81
Rank change year-on-year
-11 -12
Contract jobs requiring a 2nd Line Support 16 14 12
As % of all contract IT jobs located in Hampshire 0.74% 0.75% 0.86%
As % of the Job Titles category 0.82% 0.83% 0.92%
Number of daily rates quoted 5 4 3
Average daily rate
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£150 £178 £175
Average daily rate % change year-on-year
-15.49% +1.42%
90% offered a daily rate of more than £132 £161 £97
10% offered a daily rate of more than £210 £215 £235
UK excluding London average daily rate £160 £150 £135
% change year-on-year
+6.66% +11.11%
Number of hourly rates quoted 1 5 7
Average hourly rate £17.50 £16.00 £11.35
Average hourly rate % change year-on-year
+9.37% +40.96%
UK excluding London average hourly rate £14.50 £15.00 £14.00
% change year-on-year
-3.33% +7.14%
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Hampshire
Contract IT job ads with a match in the
Job Titles category
1949 1695 1307
As % of all contract IT jobs located in Hampshire 90.61% 91.37% 94.10%
Number of daily rates quoted 1086 934 687
Average daily rate £375 £350 £350
Average daily rate % change year-on-year
+7.14% -
90% offered a daily rate of more than £238 £235 £213
10% offered a daily rate of more than £525 £500 £450
UK excluding London average daily rate £375 £350 £345
% change year-on-year
+7.14% +1.44%
Number of hourly rates quoted 110 104 150
Average hourly rate £15.00 £22.00 £19.50
Average hourly rate % change year-on-year
-31.81% +12.82%
90% offered a hourly rate of more than £11.35 £12.38 £11.50
10% offered a hourly rate of more than £42.00 £45.00 £38.10
UK excluding London average hourly rate £16.74 £17.00 £17.50
% change year-on-year
-1.55% -2.85%

2nd Line Support
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Hampshire

2nd Line Support
Daily Rate Trend in Hampshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Hampshire region.

2nd Line Support Daily Rate Trend in Hampshire

2nd Line Support
Daily Rate Histogram in Hampshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the Hampshire region over the 3 months to 27 February 2015.

2nd Line Support Daily Rate Histogram in Hampshire

2nd Line Support
Hourly Rate Trend in Hampshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Hampshire region.

2nd Line Support Hourly Rate Trend in Hampshire

2nd Line Support
Contract Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the Hampshire region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Basingstoke -2 3 £150 -
Farnborough -9 3 £150 - 1
Southampton -17 2 - -
Eastleigh - 1 £120 - 1
Fareham - - - - 1
Petersfield - - - -
Ringwood - - - -
Aldershot - - - -
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in Hampshire

For the 6 months to 27 February 2015, IT contractor jobs across the Hampshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 30 (76.92%) Windows
2 21 (53.85%) Windows 7
3 17 (43.59%) Microsoft
4 14 (35.90%) Active Directory
5 11 (28.21%) MS Office
6 9 (23.08%) Windows Server 2008
7 8 (20.51%) MS Excel
7 8 (20.51%) Citrix
8 7 (17.95%) Windows Server 2003
8 7 (17.95%) VMware
8 7 (17.95%) Windows XP
8 7 (17.95%) Security Cleared
9 6 (15.38%) SCCM
9 6 (15.38%) MS Exchange
9 6 (15.38%) SLA
9 6 (15.38%) Blackberry
10 5 (12.82%) Microsoft Certification
10 5 (12.82%) SharePoint
10 5 (12.82%) Analytical Skills
11 4 (10.26%) SharePoint 2013
11 4 (10.26%) Performance Analysis
11 4 (10.26%) SC Cleared
11 4 (10.26%) Capacity Planning
11 4 (10.26%) Italian Language
11 4 (10.26%) Problem Management
11 4 (10.26%) VoIP
11 4 (10.26%) ITIL
11 4 (10.26%) McAfee
11 4 (10.26%) Security Management
12 3 (7.69%) Migration

2nd Line Support
Top Related IT Skills in Hampshire by Category

For the 6 months to 27 February 2015, IT contractor jobs across the Hampshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (15.38%) MS Exchange
2 5 (12.82%) SharePoint
3 4 (10.26%) SharePoint 2013
4 2 (5.13%) Exchange Server 2010
5 1 (2.56%) Exchange Server 2003
5 1 (2.56%) Lync
Applications
1 11 (28.21%) MS Office
2 8 (20.51%) MS Excel
Cloud Services
1 1 (2.56%) Office 365
Communications & Networking
1 4 (10.26%) VoIP
2 3 (7.69%) Broadband
2 3 (7.69%) LAN
2 3 (7.69%) 3G
3 2 (5.13%) Firewall
3 2 (5.13%) VPN
4 1 (2.56%) SAN
4 1 (2.56%) Wi-Fi
4 1 (2.56%) WLAN
4 1 (2.56%) WAN
General
1 4 (10.26%) Italian Language
2 1 (2.56%) Telecoms
2 1 (2.56%) Finance
2 1 (2.56%) Legal
Libraries, Frameworks & Software Standards
1 1 (2.56%) HTML
Miscellaneous
1 6 (15.38%) Blackberry
2 5 (12.82%) Analytical Skills
3 2 (5.13%) Management Information System
4 1 (2.56%) Video Conferencing
4 1 (2.56%) NHS
Operating Systems
1 30 (76.92%) Windows
2 21 (53.85%) Windows 7
3 9 (23.08%) Windows Server 2008
4 7 (17.95%) Windows XP
4 7 (17.95%) Windows Server 2003
5 2 (5.13%) Windows Server 2012
6 1 (2.56%) Windows Vista
6 1 (2.56%) Windows 2000 Server
6 1 (2.56%) Windows 8
Processes & Methodologies
1 4 (10.26%) ITIL
1 4 (10.26%) Security Management
1 4 (10.26%) Problem Management
1 4 (10.26%) Capacity Planning
1 4 (10.26%) Performance Analysis
2 3 (7.69%) Migration
3 2 (5.13%) CRM
3 2 (5.13%) Network Monitoring
3 2 (5.13%) Kalman Filter
4 1 (2.56%) ITIL V3
4 1 (2.56%) B2B
4 1 (2.56%) Configuration Management
4 1 (2.56%) Fault Management
4 1 (2.56%) Time Management
Programming Languages
1 1 (2.56%) C#
1 1 (2.56%) SQL
Qualifications
1 7 (17.95%) Security Cleared
2 5 (12.82%) Microsoft Certification
3 4 (10.26%) SC Cleared
4 3 (7.69%) MCSA
5 2 (5.13%) CCNA
5 2 (5.13%) Cisco Certification
6 1 (2.56%) DV Cleared
6 1 (2.56%) NCDA
6 1 (2.56%) CCNP
6 1 (2.56%) MCP
6 1 (2.56%) MCSE
6 1 (2.56%) A+ Certification
6 1 (2.56%) ITIL Certification
6 1 (2.56%) Network+ Certification
6 1 (2.56%) MCDST
6 1 (2.56%) MCTS
6 1 (2.56%) MCITP
Quality Assurance & Compliance
1 6 (15.38%) SLA
System Software
1 14 (35.90%) Active Directory
2 2 (5.13%) Terminal Services
2 2 (5.13%) Microsoft App-V
2 2 (5.13%) VMware Infrastructure
3 1 (2.56%) Hyper-V
Systems Management
1 6 (15.38%) SCCM
2 1 (2.56%) SCOM
2 1 (2.56%) McAfee ePO
2 1 (2.56%) ARCserve
Vendors
1 17 (43.59%) Microsoft
2 8 (20.51%) Citrix
3 7 (17.95%) VMware
4 4 (10.26%) McAfee
5 3 (7.69%) HP
5 3 (7.69%) Cisco
5 3 (7.69%) Apple
6 2 (5.13%) NetApp
7 1 (2.56%) Borland
7 1 (2.56%) Dell
7 1 (2.56%) Avaya
7 1 (2.56%) Mitel