The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Hampshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Second Line Support
Rank 100 88 97
Rank change year-on-year
-12 +9
Contract jobs requiring a 2nd Line Support 18 19 20
As % of all contract IT jobs located in Hampshire 0.86% 1.11% 0.99%
As % of the Job Titles category 0.93% 1.18% 1.06%
Number of daily rates quoted 13 9 1
Average daily rate
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£215 £160 £110
Average daily rate % change year-on-year
+34.37% +45.45%
UK excluding London average daily rate £160 £150 £170
% change year-on-year
+6.66% -11.76%
Number of hourly rates quoted 4 7 8
Average hourly rate £15.75 £15.50 £13.75
Average hourly rate % change year-on-year
+1.61% +12.72%
90% offered a hourly rate of more than £9.75 £14.80 £10.20
10% offered a hourly rate of more than £104.00 £16.90 £17.30
UK excluding London average hourly rate £15.00 £14.50 £14.78
% change year-on-year
+3.44% -1.86%
2nd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Hampshire
Contract IT job ads with a match in the
Job Titles category
1928 1606 1883
As % of all contract IT jobs located in Hampshire 92.03% 93.59% 93.59%
Number of daily rates quoted 1113 938 993
Average daily rate £350 £361 £350
Average daily rate % change year-on-year
-2.91% +3.00%
90% offered a daily rate of more than £225 £230 £215
10% offered a daily rate of more than £486 £500 £500
UK excluding London average daily rate £360 £350 £348
% change year-on-year
+2.85% +0.71%
Number of hourly rates quoted 112 138 186
Average hourly rate £15.13 £15.25 £18.00
Average hourly rate % change year-on-year
-0.81% -15.27%
90% offered a hourly rate of more than £10.57 £11.00 £11.00
10% offered a hourly rate of more than £41.00 £35.00 £39.00
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

2nd Line Support
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Hampshire

2nd Line Support
Daily Rate Trend in Hampshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Hampshire region.

2nd Line Support Daily Rate Trend in Hampshire

2nd Line Support
Daily Rate Histogram in Hampshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the Hampshire region over the 3 months to 19 September 2014.

2nd Line Support Daily Rate Histogram in Hampshire

2nd Line Support
Hourly Rate Trend in Hampshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Hampshire region.

2nd Line Support Hourly Rate Trend in Hampshire

2nd Line Support
Hourly Rate Histogram in Hampshire

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support across the Hampshire region over the 3 months to 19 September 2014.

2nd Line Support Hourly Rate Histogram in Hampshire

2nd Line Support
Contract Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the Hampshire region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton -7 6 £163 -18.75%
Portsmouth -6 1 £185 +85.00% 1
Farnborough -7 1 - - 3
Alton - - - -
Winchester - - - -
Basingstoke - - - - 1
Fareham - - - -
2nd Line Support
South East

2nd Line Support
Top 30 Related IT Skills in Hampshire

For the 6 months to 19 September 2014, IT contractor jobs across the Hampshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 20 (71.43%) Windows
2 13 (46.43%) Windows 7
3 11 (39.29%) SLA
3 11 (39.29%) Microsoft
4 10 (35.71%) HP
4 10 (35.71%) Blackberry
5 9 (32.14%) Security Cleared
6 8 (28.57%) Problem Management
6 8 (28.57%) Security Management
6 8 (28.57%) SharePoint
6 8 (28.57%) Analytical Skills
6 8 (28.57%) SharePoint 2013
7 7 (25.00%) SC Cleared
7 7 (25.00%) Broadband
7 7 (25.00%) 3G
8 6 (21.43%) Active Directory
8 6 (21.43%) MS Office
9 5 (17.86%) ITIL
9 5 (17.86%) Windows Server 2003
9 5 (17.86%) Citrix
10 4 (14.29%) Windows XP
10 4 (14.29%) VMware
10 4 (14.29%) Windows Server 2008
11 3 (10.71%) Windows Vista
11 3 (10.71%) MS Excel
12 2 (7.14%) Windows 2000
12 2 (7.14%) VMware Workstation
12 2 (7.14%) Migration
12 2 (7.14%) Service Delivery
12 2 (7.14%) Windows 2000 Server

2nd Line Support
Top Related IT Skills in Hampshire by Category

For the 6 months to 19 September 2014, IT contractor jobs across the Hampshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (28.57%) SharePoint
1 8 (28.57%) SharePoint 2013
2 1 (3.57%) Exchange Server 2007
2 1 (3.57%) Exchange Server 2010
2 1 (3.57%) Exchange Server 2003
2 1 (3.57%) IBM Notes
2 1 (3.57%) MS Exchange
Applications
1 6 (21.43%) MS Office
2 3 (10.71%) MS Excel
Communications & Networking
1 7 (25.00%) Broadband
1 7 (25.00%) 3G
2 1 (3.57%) Firewall
2 1 (3.57%) Wireless
2 1 (3.57%) VPN
General
1 1 (3.57%) Telecoms
Miscellaneous
1 10 (35.71%) Blackberry
2 8 (28.57%) Analytical Skills
3 1 (3.57%) Management Information System
3 1 (3.57%) NHS
Operating Systems
1 20 (71.43%) Windows
2 13 (46.43%) Windows 7
3 5 (17.86%) Windows Server 2003
4 4 (14.29%) Windows XP
4 4 (14.29%) Windows Server 2008
5 3 (10.71%) Windows Vista
6 2 (7.14%) Windows 2000
6 2 (7.14%) Windows 2000 Server
7 1 (3.57%) Windows 8
7 1 (3.57%) Red Hat Enterprise Linux
7 1 (3.57%) AIX
7 1 (3.57%) Linux
7 1 (3.57%) UNIX
Processes & Methodologies
1 8 (28.57%) Problem Management
1 8 (28.57%) Security Management
2 5 (17.86%) ITIL
3 2 (7.14%) Migration
3 2 (7.14%) Service Delivery
4 1 (3.57%) User Acceptance Testing
4 1 (3.57%) Business Continuity
4 1 (3.57%) CRM
4 1 (3.57%) B2B
4 1 (3.57%) Service Management
4 1 (3.57%) Server Monitoring
4 1 (3.57%) Email Migration
4 1 (3.57%) Line Management
Programming Languages
1 1 (3.57%) C#
1 1 (3.57%) SQL
Qualifications
1 9 (32.14%) Security Cleared
2 7 (25.00%) SC Cleared
3 1 (3.57%) ITIL Certification
3 1 (3.57%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 11 (39.29%) SLA
2 1 (3.57%) QA
System Software
1 6 (21.43%) Active Directory
2 2 (7.14%) VMware Workstation
2 2 (7.14%) VMware Infrastructure
2 2 (7.14%) Citrix Presentation Server
Systems Management
1 1 (3.57%) SCCM
Vendors
1 11 (39.29%) Microsoft
2 10 (35.71%) HP
3 5 (17.86%) Citrix
4 4 (14.29%) VMware
5 1 (3.57%) IronPort
5 1 (3.57%) Oracle
5 1 (3.57%) Cisco
5 1 (3.57%) IBM
5 1 (3.57%) Lotus
5 1 (3.57%) Borland
5 1 (3.57%) Red Hat