The table below looks at the statistics for Service Management skills in IT contracts advertised for the Harrogate region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 22 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Oct 2014
Same period 2013 Same period 2012
Service Management
Rank - - 14
Contract jobs citing Service Management 0 0 3
As % of all contract IT jobs located in Harrogate - - 6.52%
As % of the Processes & Methodologies category - - 7.89%
Number of daily rates quoted 0 0 0
Average daily rate
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of your Daily Rate
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- - -
UK excluding London average daily rate £355 £351 £355
% change year-on-year
+1.28% -1.26%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.00 £13.75 £15.25
% change year-on-year
+9.09% -9.83%
Service Management
North Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Harrogate region.

Processes & Methodologies Category
Harrogate
Contract IT job ads with a match in the
Processes & Methodologies category
22 11 38
As % of all contract IT jobs located in Harrogate 88.00% 52.38% 82.61%
Number of daily rates quoted 19 7 11
Average daily rate £300 £400 £425
Average daily rate % change year-on-year
-25.00% -5.88%
UK excluding London average daily rate £375 £363 £370
% change year-on-year
+3.44% -2.02%
Number of hourly rates quoted 1 0 0
Average hourly rate £42.50 - -
UK excluding London average hourly rate £25.00 £28.50 £27.50
% change year-on-year
-12.28% +3.63%

Service Management
Jobs Demand Trend in Harrogate

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Harrogate region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Harrogate

Service Management
Daily Rate Trend in Harrogate

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Harrogate region.

Service Management Daily Rate Trend in Harrogate

Service Management
Hourly Rate Trend in Harrogate

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Harrogate region.

Service Management Hourly Rate Trend in Harrogate

Service Management
Top 30 Related IT Skills in Harrogate

For the 6 months to 22 October 2014, IT contractor jobs across the Harrogate region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 4 (66.67%) MS Office
1 4 (66.67%) MS Excel
1 4 (66.67%) Microsoft
1 4 (66.67%) Active Directory
1 4 (66.67%) Remedy
2 3 (50.00%) Change Management
2 3 (50.00%) Blackberry Enterprise Server
2 3 (50.00%) Internet
2 3 (50.00%) MS Exchange
2 3 (50.00%) ITIL
2 3 (50.00%) Remedy AR System
3 2 (33.33%) SC Cleared
3 2 (33.33%) Security Cleared
3 2 (33.33%) Oracle
3 2 (33.33%) Solaris
3 2 (33.33%) HP
3 2 (33.33%) ITIL Certification
4 1 (16.67%) ITSM
4 1 (16.67%) Clustering
4 1 (16.67%) Incident Management
4 1 (16.67%) Remedy ITSM
4 1 (16.67%) Microsoft Certification
4 1 (16.67%) LAN
4 1 (16.67%) WAN
4 1 (16.67%) Oracle Enterprise Manager
4 1 (16.67%) SLA
4 1 (16.67%) Windows XP
4 1 (16.67%) MCP
4 1 (16.67%) Windows
4 1 (16.67%) ITIL V3

Service Management
Top Related IT Skills in Harrogate by Category

For the 6 months to 22 October 2014, IT contractor jobs across the Harrogate region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (50.00%) Blackberry Enterprise Server
1 3 (50.00%) MS Exchange
Applications
1 4 (66.67%) MS Office
1 4 (66.67%) MS Excel
Business Applications
1 3 (50.00%) Remedy AR System
2 1 (16.67%) Remedy ITSM
Communications & Networking
1 3 (50.00%) Internet
2 1 (16.67%) LAN
2 1 (16.67%) WAN
Job Titles
1 4 (66.67%) Analyst
1 4 (66.67%) Service Analyst
1 4 (66.67%) Service Desk Analyst
2 3 (50.00%) Support Analyst
3 2 (33.33%) Administrator
4 1 (16.67%) Storage Administrator
4 1 (16.67%) 1st Line Support
4 1 (16.67%) Systems Administrator
Miscellaneous
1 1 (16.67%) Clustering
Operating Systems
1 2 (33.33%) Solaris
2 1 (16.67%) Windows XP
2 1 (16.67%) Windows
2 1 (16.67%) Windows 8
Processes & Methodologies
1 3 (50.00%) Change Management
1 3 (50.00%) ITIL
2 1 (16.67%) ITSM
2 1 (16.67%) Incident Management
2 1 (16.67%) ITIL V3
Qualifications
1 2 (33.33%) SC Cleared
1 2 (33.33%) Security Cleared
1 2 (33.33%) ITIL Certification
2 1 (16.67%) Microsoft Certification
2 1 (16.67%) MCP
Quality Assurance & Compliance
1 1 (16.67%) SLA
System Software
1 4 (66.67%) Active Directory
Systems Management
1 1 (16.67%) Oracle Enterprise Manager
Vendors
1 4 (66.67%) Microsoft
1 4 (66.67%) Remedy
2 2 (33.33%) Oracle
2 2 (33.33%) HP