The table below looks at the statistics for SLA skills in IT contracts advertised for the Hayes region. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 3 - -
Rank change year-on-year
- 0
Contract jobs citing SLA 7 0 0
As % of all contract IT jobs located in Hayes 58.33% - -
As % of the Quality Assurance & Compliance category 100.00% - -
Number of daily rates quoted 0 0 0
Average daily rate
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of your Daily Rate
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- - -
UK excluding London average daily rate £270 £288 £313
% change year-on-year
-6.08% -8.00%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.64 £15.75 £16.00
% change year-on-year
-0.73% -1.56%
SLA
London

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the Hayes region.

Quality Assurance & Compliance Category
Hayes
Contract IT job ads with a match in the
Quality Assurance & Compliance category
7 0 0
As % of all contract IT jobs located in Hayes 58.33% - -
Number of daily rates quoted 0 0 0
Average daily rate - - -
UK excluding London average daily rate £370 £350 £375
% change year-on-year
+5.71% -6.66%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £18.00 £17.50 £19.50
% change year-on-year
+2.85% -10.25%

SLA
Jobs Demand Trend in Hayes

This chart provides a 3-month moving total of IT contractor jobs citing SLA across the Hayes region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Hayes

SLA
Daily Rate Trend in Hayes

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the Hayes region.

SLA Daily Rate Trend in Hayes

SLA
Hourly Rate Trend in Hayes

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the Hayes region.

SLA Hourly Rate Trend in Hayes

SLA
Top 29 Related IT Skills in Hayes

For the 6 months to 24 October 2014, IT contractor jobs across the Hayes region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 16 (94.12%) Windows
1 16 (94.12%) Windows XP
2 10 (58.82%) Active Directory
3 9 (52.94%) A+ Certification
3 9 (52.94%) Lotus
3 9 (52.94%) Blackberry
3 9 (52.94%) IBM Notes
3 9 (52.94%) LAN
3 9 (52.94%) WAN
3 9 (52.94%) Telecoms
3 9 (52.94%) Computer Science
3 9 (52.94%) Mac OS
3 9 (52.94%) Windows 7
4 7 (41.18%) SC Cleared
4 7 (41.18%) Security Cleared
4 7 (41.18%) Windows Server 2003
5 6 (35.29%) Cisco
6 5 (29.41%) ITIL
6 5 (29.41%) Apple iOS
7 4 (23.53%) VMware Infrastructure
7 4 (23.53%) Cisco IOS
7 4 (23.53%) VMware
7 4 (23.53%) Service Delivery
7 4 (23.53%) Microsoft
8 2 (11.76%) SQL
8 2 (11.76%) Oracle
8 2 (11.76%) MS Exchange
8 2 (11.76%) Exchange Server 2003
8 2 (11.76%) Exchange Server 2007

SLA
Top Related IT Skills in Hayes by Category

For the 6 months to 24 October 2014, IT contractor jobs across the Hayes region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 9 (52.94%) IBM Notes
2 2 (11.76%) MS Exchange
2 2 (11.76%) Exchange Server 2003
2 2 (11.76%) Exchange Server 2007
Communications & Networking
1 9 (52.94%) LAN
1 9 (52.94%) WAN
2 4 (23.53%) Cisco IOS
General
1 9 (52.94%) Telecoms
Job Titles
1 11 (64.71%) Support Engineer
2 9 (52.94%) 3rd Line Support
3 6 (35.29%) Desktop Support
4 5 (29.41%) Desktop Support Engineer
4 5 (29.41%) Desktop Engineer
5 4 (23.53%) Team Leader
5 4 (23.53%) IT Support Engineer
5 4 (23.53%) Technical Team Leader
5 4 (23.53%) Support Team Leader
5 4 (23.53%) Technical Support Team Leader
5 4 (23.53%) IT Consultant
5 4 (23.53%) Consultant
5 4 (23.53%) Technical Support
5 4 (23.53%) 3rd Line Support Engineer
5 4 (23.53%) IT Support
5 4 (23.53%) Support Consultant
6 2 (11.76%) Deskside Support
7 1 (5.88%) Break Fix Engineer
7 1 (5.88%) 2nd Line Support Engineer
7 1 (5.88%) 2nd Line Support
Miscellaneous
1 9 (52.94%) Blackberry
1 9 (52.94%) Computer Science
Operating Systems
1 16 (94.12%) Windows
1 16 (94.12%) Windows XP
2 9 (52.94%) Mac OS
2 9 (52.94%) Windows 7
3 7 (41.18%) Windows Server 2003
4 5 (29.41%) Apple iOS
Processes & Methodologies
1 5 (29.41%) ITIL
2 4 (23.53%) Service Delivery
Programming Languages
1 2 (11.76%) SQL
Qualifications
1 9 (52.94%) A+ Certification
2 7 (41.18%) SC Cleared
2 7 (41.18%) Security Cleared
System Software
1 10 (58.82%) Active Directory
2 4 (23.53%) VMware Infrastructure
Vendors
1 9 (52.94%) Lotus
2 6 (35.29%) Cisco
3 4 (23.53%) Microsoft
3 4 (23.53%) VMware
4 2 (11.76%) Oracle