The table below looks at the statistics for Service Management skills in IT contracts advertised for the Hemel Hempstead region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 18 - -
Rank change year-on-year
- 0
Contract jobs citing Service Management 6 0 0
As % of all contract IT jobs located in Hemel Hempstead 5.83% - -
As % of the Processes & Methodologies category 7.41% - -
Number of daily rates quoted 1 0 0
Average daily rate
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£450 - -
UK excluding London average daily rate £363 £350 £358
% change year-on-year
+3.57% -2.30%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.00 £13.35 £15.75
% change year-on-year
+12.35% -15.23%
Service Management
Hertfordshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Hemel Hempstead region.

Processes & Methodologies Category
Hemel Hempstead
Contract IT job ads with a match in the
Processes & Methodologies category
81 39 66
As % of all contract IT jobs located in Hemel Hempstead 78.64% 73.58% 55.00%
Number of daily rates quoted 38 21 10
Average daily rate £385 £400 £338
Average daily rate % change year-on-year
-3.75% +18.51%
90% offered a daily rate of more than £350 £140 £164
10% offered a daily rate of more than £569 £538 £825
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 0 4 0
Average hourly rate - £12.20 -
UK excluding London average hourly rate £26.00 £30.00 £30.00
% change year-on-year
-13.33% -

Service Management
Jobs Demand Trend in Hemel Hempstead

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Hemel Hempstead region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Hemel Hempstead

Service Management
Daily Rate Trend in Hemel Hempstead

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Hemel Hempstead region.

Service Management Daily Rate Trend in Hemel Hempstead

Service Management
Hourly Rate Trend in Hemel Hempstead

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Hemel Hempstead region.

Service Management Hourly Rate Trend in Hemel Hempstead

Service Management
Top 30 Related IT Skills in Hemel Hempstead

For the 6 months to 16 September 2014, IT contractor jobs across the Hemel Hempstead region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 10 (83.33%) ITIL
2 9 (75.00%) Security Cleared
2 9 (75.00%) SC Cleared
3 5 (41.67%) Service Delivery
4 4 (33.33%) Telecoms
4 4 (33.33%) SLA
4 4 (33.33%) Validation
5 3 (25.00%) Finance
6 2 (16.67%) Knowledge Management
6 2 (16.67%) Statistics
6 2 (16.67%) Operations Management
6 2 (16.67%) Release Management
6 2 (16.67%) Change Management
6 2 (16.67%) PRINCE2
6 2 (16.67%) Configuration Management
6 2 (16.67%) Project Management
6 2 (16.67%) ITIL Certification
6 2 (16.67%) DV Cleared
6 2 (16.67%) ITIL V2
6 2 (16.67%) Financial Modelling
7 1 (8.33%) Windows 7
7 1 (8.33%) Infrastructure Management
7 1 (8.33%) Intranet
7 1 (8.33%) Extranet
7 1 (8.33%) Windows
7 1 (8.33%) LAN
7 1 (8.33%) WAN
7 1 (8.33%) Microsoft
7 1 (8.33%) Active Directory
7 1 (8.33%) MS Project

Service Management
Top Related IT Skills in Hemel Hempstead by Category

For the 6 months to 16 September 2014, IT contractor jobs across the Hemel Hempstead region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 1 (8.33%) MS Project
1 1 (8.33%) MS Office
1 1 (8.33%) MS PowerPoint
Communications & Networking
1 1 (8.33%) LAN
1 1 (8.33%) WAN
1 1 (8.33%) Intranet
1 1 (8.33%) Extranet
General
1 4 (33.33%) Telecoms
2 3 (25.00%) Finance
3 1 (8.33%) Multimedia
3 1 (8.33%) Billing
Job Titles
1 5 (41.67%) Service Manager
2 3 (25.00%) Transition Manager
3 2 (16.67%) Senior Manager
4 1 (8.33%) Support Engineer
4 1 (8.33%) Desktop Support
4 1 (8.33%) Commercial Manager
4 1 (8.33%) Desktop Support Engineer
4 1 (8.33%) Desktop Engineer
4 1 (8.33%) Delivery Manager
4 1 (8.33%) Senior Commercial Manager
Miscellaneous
1 2 (16.67%) Statistics
Operating Systems
1 1 (8.33%) Windows
1 1 (8.33%) Windows 7
Processes & Methodologies
1 10 (83.33%) ITIL
2 5 (41.67%) Service Delivery
3 4 (33.33%) Validation
4 2 (16.67%) Knowledge Management
4 2 (16.67%) Operations Management
4 2 (16.67%) Release Management
4 2 (16.67%) Financial Modelling
4 2 (16.67%) ITIL V2
4 2 (16.67%) Change Management
4 2 (16.67%) PRINCE2
4 2 (16.67%) Configuration Management
4 2 (16.67%) Project Management
5 1 (8.33%) ITSM
5 1 (8.33%) Risk Management
5 1 (8.33%) Infrastructure Management
5 1 (8.33%) Incident Management
5 1 (8.33%) Supplier Management
Qualifications
1 9 (75.00%) SC Cleared
1 9 (75.00%) Security Cleared
2 2 (16.67%) ITIL Certification
2 2 (16.67%) DV Cleared
Quality Assurance & Compliance
1 4 (33.33%) SLA
System Software
1 1 (8.33%) Active Directory
Vendors
1 1 (8.33%) Microsoft