The first table below looks at the demand for the 2nd Line Support Analyst role in IT contracts advertised for the Hertfordshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Analyst in their job title over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Hertfordshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2013
Same period 2012 Same period 2011
Second Line Support Analyst
Rank 63 74 -
Rank change year-on-year
+11 -
Contract jobs requiring a 2nd Line Support Analyst 1 1 0
As % of all contract IT jobs located in Hertfordshire 0.154% 0.102% -
As % of the Job Titles category 0.161% 0.109% -
Number of daily rates quoted 1 0 0
Average daily rate £160 - -
UK excluding London average daily rate £193 £140 £185
% change year-on-year
+37.50% -24.32%
Number of hourly rates quoted 0 1 0
Average hourly rate - £11.00 -
UK excluding London average hourly rate £14.50 £15.00 £14.00
% change year-on-year
-3.33% +7.14%
All Job Titles
Hertfordshire
Contract IT job ads with a match in the
Job Titles category
621 916 815
As % of all contract IT jobs located in Hertfordshire 95.39% 93.76% 95.43%
Number of daily rates quoted 317 397 345
Average daily rate £400 £370 £350
Average daily rate % change year-on-year
+8.10% +5.71%
90% offered a daily rate of more than £233 £235 £213
10% offered a daily rate of more than £500 £500 £525
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 36 89 102
Average hourly rate £17.50 £31.00 £17.00
Average hourly rate % change year-on-year
-43.54% +82.35%
90% offered a hourly rate of more than £11.00 £11.13 £11.20
10% offered a hourly rate of more than £37.50 £37.00 £37.50
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
2nd Line Support Analyst
East of England

2nd Line Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Analyst across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Hertfordshire 2nd Line Support Analyst Jobs Demand Trend

2nd Line Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Analyst across the Hertfordshire region.

Hertfordshire 2nd Line Support Analyst Daily Rate Trend

2nd Line Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Analyst across the Hertfordshire region.

Hertfordshire 2nd Line Support Analyst Hourly Rate Trend

2nd Line Support Analyst
Top 19 Related IT Skills

For the 6 months to 22 May 2013, IT contractor jobs across the Hertfordshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title.

1 1 (100.00%) MS Project
1 1 (100.00%) MS Office
1 1 (100.00%) MCP
1 1 (100.00%) Windows
1 1 (100.00%) Lotus Notes
1 1 (100.00%) MS Excel
1 1 (100.00%) MS Visio
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) Microsoft Certification
1 1 (100.00%) Lotus
1 1 (100.00%) Pharmaceutical
1 1 (100.00%) VMware
1 1 (100.00%) Microsoft App-V
1 1 (100.00%) Problem Management
1 1 (100.00%) SCCM
1 1 (100.00%) VMware Infrastructure
1 1 (100.00%) Windows 7
1 1 (100.00%) Mobile Device Management

2nd Line Support Analyst
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT contractor jobs across the Hertfordshire region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (100.00%) Lotus Notes
Applications
1 1 (100.00%) MS Project
1 1 (100.00%) MS Office
1 1 (100.00%) MS Excel
1 1 (100.00%) MS Visio
General
1 1 (100.00%) Pharmaceutical
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 7
Processes & Methodologies
1 1 (100.00%) Problem Management
1 1 (100.00%) Mobile Device Management
Qualifications
1 1 (100.00%) MCP
1 1 (100.00%) Microsoft Certification
System Software
1 1 (100.00%) Active Directory
1 1 (100.00%) Microsoft App-V
1 1 (100.00%) VMware Infrastructure
Systems Management
1 1 (100.00%) SCCM
Vendors
1 1 (100.00%) Microsoft
1 1 (100.00%) Lotus
1 1 (100.00%) VMware