2nd Line Support Contracts in Hertfordshire

Second Line Support
East of England > Hertfordshire

The median Second Line Support daily rate in Hertfordshire is £265 according to job vacancies posted during the 6 months to 19 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 68 75 60
Rank change year-on-year +7 -15 -4
Contract jobs requiring a 2nd Line Support 2 6 15
As % of all contract jobs advertised in Hertfordshire 0.24% 0.72% 1.88%
As % of the Job Titles category 0.27% 0.79% 2.03%
Number of daily rates quoted 1 5 13
10th Percentile - £175 £150
25th Percentile £258 £181 £160
Median daily rate (50th Percentile) £265 £200 £180
Median % change year-on-year +32.50% +11.11% -10.00%
75th Percentile £273 - £200
90th Percentile - - £220
East of England median daily rate £233 £183 £175
% change year-on-year +27.40% +4.29% +3.70%
Number of hourly rates quoted 1 0 1
10th Percentile - - -
25th Percentile £21.25 - £19.00
Median hourly rate £22.50 - £20.00
75th Percentile £23.75 - £21.00
90th Percentile - - -
East of England median hourly rate £22.50 - £17.75
% change year-on-year - - +10.94%

All Contract IT Job Vacancies
Hertfordshire

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Hertfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Hertfordshire with a recognized job title 737 757 738
% of contract IT jobs with a recognized job title 89.99% 91.20% 92.25%
Number of daily rates quoted 314 416 451
10th Percentile £238 £211 £158
25th Percentile £315 £363 £322
Median daily rate (50th Percentile) £425 £500 £450
Median % change year-on-year -15.00% +11.11% -
75th Percentile £575 £651 £588
90th Percentile £713 £788 £675
East of England median daily rate £450 £475 £450
% change year-on-year -5.26% +5.56% +5.88%
Number of hourly rates quoted 271 152 90
10th Percentile £37.91 £21.00 £16.23
25th Percentile £43.00 £49.75 £33.13
Median hourly rate £55.00 £62.75 £49.00
Median % change year-on-year -12.35% +28.06% +22.50%
75th Percentile £65.00 £66.00 £58.19
90th Percentile £80.00 £74.50 £60.00
East of England median hourly rate £43.00 £35.00 £15.50
% change year-on-year +22.86% +125.81% -3.13%

2nd Line Support
Job Vacancy Trend in Hertfordshire

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Hertfordshire.

Job vacancy trend for 2nd Line Support in Hertfordshire

2nd Line Support
Contractor Daily Rate Trend in Hertfordshire

3-month moving average daily rate quoted in jobs citing 2nd Line Support in Hertfordshire.

Daily rate trend for 2nd Line Support in Hertfordshire

2nd Line Support
Contractor Hourly Rate Trend in Hertfordshire

3-month moving average hourly rates quoted in jobs citing 2nd Line Support in Hertfordshire.

Hourly rate trend for 2nd Line Support in Hertfordshire

2nd Line Support
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the Hertfordshire region over the 6 months to 19 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Stevenage -2 1 £265 +43.24%
Hemel Hempstead - 1 - -
2nd Line Support
East of England

2nd Line Support Skill Set
Top 18 Co-occurring Skills and Capabilities in Hertfordshire

For the 6 months to 19 April 2024, 2nd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Hertfordshire region featuring 2nd Line Support in the job title.

1 2 (100.00%) Active Directory
1 2 (100.00%) Microsoft 365
1 2 (100.00%) SCCM
2 1 (50.00%) Android
2 1 (50.00%) Problem-Solving
2 1 (50.00%) Social Skills
2 1 (50.00%) Onboarding
2 1 (50.00%) BYOD
2 1 (50.00%) Hyper-V
2 1 (50.00%) Veeam
2 1 (50.00%) Apple iOS
2 1 (50.00%) Google Workspace
2 1 (50.00%) Google
2 1 (50.00%) WSUS
2 1 (50.00%) Windows
2 1 (50.00%) Microsoft Exchange
2 1 (50.00%) DHCP
2 1 (50.00%) SLA

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (50.00%) Microsoft Exchange
Cloud Services
1 2 (100.00%) Microsoft 365
2 1 (50.00%) Google Workspace
Communications & Networking
1 1 (50.00%) DHCP
General
1 1 (50.00%) Social Skills
Miscellaneous
1 1 (50.00%) BYOD
1 1 (50.00%) Onboarding
Operating Systems
1 1 (50.00%) Android
1 1 (50.00%) Apple iOS
1 1 (50.00%) Windows
Processes & Methodologies
1 1 (50.00%) Problem-Solving
Quality Assurance & Compliance
1 1 (50.00%) SLA
System Software
1 2 (100.00%) Active Directory
2 1 (50.00%) Hyper-V
Systems Management
1 2 (100.00%) SCCM
2 1 (50.00%) WSUS
Vendors
1 1 (50.00%) Google
1 1 (50.00%) Veeam