The first table below looks at the demand for Customer Intelligence skills in IT contracts advertised for the Hertfordshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Intelligence over the 3 months to 23 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Hertfordshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Apr 2014
Same period 2013 Same period 2012
Customer Intelligence
Rank 66 - 73
Rank change year-on-year
- 0
Contract jobs citing Customer Intelligence 1 0 1
As % of all contract IT jobs located in Hertfordshire 0.13% - 0.10%
As % of the Processes & Methodologies category 0.19% - 0.15%
Number of daily rates quoted 1 0 0
Average daily rate £650 - -
UK excluding London average daily rate £488 £406 £275
% change year-on-year
+20.00% +47.72%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
Processes & Methodologies Category
Hertfordshire
Contract IT job ads with a match in the
Processes & Methodologies category
539 497 676
As % of all contract IT jobs located in Hertfordshire 69.73% 78.02% 70.42%
Number of daily rates quoted 274 261 325
Average daily rate £413 £425 £375
Average daily rate % change year-on-year
-2.94% +13.33%
90% offered a daily rate of more than £260 £265 £275
10% offered a daily rate of more than £500 £550 £500
UK excluding London average daily rate £375 £360 £370
% change year-on-year
+4.16% -2.70%
Number of hourly rates quoted 25 17 60
Average hourly rate £32.50 £21.50 £37.00
Average hourly rate % change year-on-year
+51.16% -41.89%
90% offered a hourly rate of more than £9.50 £11.00 £12.00
10% offered a hourly rate of more than £37.00 £40.50 £49.00
UK excluding London average hourly rate £30.50 £32.00 £26.00
% change year-on-year
-4.68% +23.07%
Customer Intelligence
East of England

Customer Intelligence
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of IT contractor jobs citing Customer Intelligence across the Hertfordshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Intelligence Jobs Demand Trend in Hertfordshire

Customer Intelligence
Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Intelligence across the Hertfordshire region.

Customer Intelligence Daily Rate Trend in Hertfordshire

Customer Intelligence
Top 28 Related IT Skills in Hertfordshire

For the 6 months to 23 April 2014, IT contractor jobs across the Hertfordshire region citing Customer Intelligence also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Intelligence.

1 5 (62.50%) Analytics
2 3 (37.50%) Agile Software Development
2 3 (37.50%) Content Management
2 3 (37.50%) Business Analysis
2 3 (37.50%) Marketing
2 3 (37.50%) Customer Engagement
2 3 (37.50%) SaaS
2 3 (37.50%) Predictive Modelling
2 3 (37.50%) Social Media
2 3 (37.50%) Stakeholder Engagement
2 3 (37.50%) SAS
2 3 (37.50%) SMS
2 3 (37.50%) Java
2 3 (37.50%) SQL
3 2 (25.00%) J2EE
3 2 (25.00%) Ant
3 2 (25.00%) JSP
3 2 (25.00%) Servlets
3 2 (25.00%) OOP
3 2 (25.00%) OO
3 2 (25.00%) E-Commerce
3 2 (25.00%) Eclipse
3 2 (25.00%) ATG
3 2 (25.00%) Retail
3 2 (25.00%) Campaign Management
3 2 (25.00%) Relational Database
4 1 (12.50%) Customer Insight
4 1 (12.50%) Oracle

Customer Intelligence
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 23 April 2014, IT contractor jobs across the Hertfordshire region citing Customer Intelligence also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Intelligence. Up to 20 skills are shown per category.

Application Platforms
1 3 (37.50%) SAS
Cloud Services
1 3 (37.50%) SaaS
Communications & Networking
1 3 (37.50%) SMS
Database & Business Intelligence
1 2 (25.00%) Relational Database
Development Applications
1 2 (25.00%) Ant
1 2 (25.00%) Eclipse
General
1 3 (37.50%) Marketing
2 2 (25.00%) Retail
Job Titles
1 6 (75.00%) Analyst
2 3 (37.50%) Business Analyst
3 2 (25.00%) Architect
4 1 (12.50%) Customer Analyst
4 1 (12.50%) Solutions Architect
Libraries, Frameworks & Software Standards
1 2 (25.00%) J2EE
1 2 (25.00%) JSP
1 2 (25.00%) Servlets
Miscellaneous
1 3 (37.50%) Social Media
Processes & Methodologies
1 5 (62.50%) Analytics
2 3 (37.50%) Agile Software Development
2 3 (37.50%) Content Management
2 3 (37.50%) Business Analysis
2 3 (37.50%) Customer Engagement
2 3 (37.50%) Predictive Modelling
2 3 (37.50%) Stakeholder Engagement
3 2 (25.00%) OOP
3 2 (25.00%) OO
3 2 (25.00%) E-Commerce
3 2 (25.00%) Campaign Management
4 1 (12.50%) Customer Insight
Programming Languages
1 3 (37.50%) Java
1 3 (37.50%) SQL
Vendors
1 2 (25.00%) ATG
2 1 (12.50%) Oracle