The table below looks at the statistics for the Help Desk Support role in IT contracts advertised for the Hertfordshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Support in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 70 54 75
Rank change year-on-year
-16 +21
Contract jobs requiring a Help Desk Support 1 2 2
As % of all contract IT jobs located in Hertfordshire 0.13% 0.38% 0.21%
As % of the Job Titles category 0.13% 0.40% 0.23%
Number of daily rates quoted 1 0 2
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£85 - £165
UK excluding London average daily rate £120 £106 £111
% change year-on-year
+12.94% -4.49%
Number of hourly rates quoted 0 2 0
Average hourly rate - £11.78 -
UK excluding London average hourly rate £12.50 £11.50 £13.00
% change year-on-year
+8.69% -11.53%
Help Desk Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Hertfordshire
Contract IT job ads with a match in the
Job Titles category
756 498 888
As % of all contract IT jobs located in Hertfordshire 95.21% 95.22% 94.07%
Number of daily rates quoted 421 246 436
Average daily rate £375 £375 £350
Average daily rate % change year-on-year
- +7.14%
90% offered a daily rate of more than £190 £180 £234
10% offered a daily rate of more than £500 £500 £450
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 54 46 64
Average hourly rate £14.50 £16.75 £17.50
Average hourly rate % change year-on-year
-13.43% -4.28%
90% offered a hourly rate of more than £10.00 £10.50 £10.50
10% offered a hourly rate of more than £29.75 £113.00 £37.50
UK excluding London average hourly rate £16.50 £17.00 £18.00
% change year-on-year
-2.94% -5.55%

Help Desk Support
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Support in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Hertfordshire

Help Desk Support
Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support across the Hertfordshire region.

Help Desk Support Daily Rate Trend in Hertfordshire

Help Desk Support
Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support across the Hertfordshire region.

Help Desk Support Hourly Rate Trend in Hertfordshire

Help Desk Support
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Support within the Hertfordshire region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hitchin - - - -
Letchworth - - - -
Stevenage - - - -
Watford - - - -
Help Desk Support
East of England

Help Desk Support
Top 16 Related IT Skills in Hertfordshire

For the 6 months to 29 August 2014, IT contractor jobs across the Hertfordshire region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support in their job title.

1 6 (100.00%) Microsoft
2 5 (83.33%) MS Excel
2 5 (83.33%) MS Office
3 4 (66.67%) MCP
3 4 (66.67%) Microsoft Certification
3 4 (66.67%) A+ Certification
3 4 (66.67%) MS PowerPoint
3 4 (66.67%) MCSE
4 2 (33.33%) Windows
4 2 (33.33%) Windows XP
4 2 (33.33%) Active Directory
5 1 (16.67%) Citrix
5 1 (16.67%) ITIL
5 1 (16.67%) Windows Server 2003
5 1 (16.67%) Internet
5 1 (16.67%) Publishing

Help Desk Support
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 29 August 2014, IT contractor jobs across the Hertfordshire region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Applications
1 5 (83.33%) MS Excel
1 5 (83.33%) MS Office
2 4 (66.67%) MS PowerPoint
Communications & Networking
1 1 (16.67%) Internet
General
1 1 (16.67%) Publishing
Operating Systems
1 2 (33.33%) Windows
1 2 (33.33%) Windows XP
2 1 (16.67%) Windows Server 2003
Processes & Methodologies
1 1 (16.67%) ITIL
Qualifications
1 4 (66.67%) MCP
1 4 (66.67%) Microsoft Certification
1 4 (66.67%) A+ Certification
1 4 (66.67%) MCSE
System Software
1 2 (33.33%) Active Directory
Vendors
1 6 (100.00%) Microsoft
2 1 (16.67%) Citrix