The table below looks at the statistics for Service Management skills in IT contracts advertised for the Hook region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Service Management
Rank 14 18 24
Rank change year-on-year
+4 +6
Contract jobs citing Service Management 16 16 6
As % of all contract IT jobs located in Hook 8.21% 8.12% 3.92%
As % of the Processes & Methodologies category 10.60% 10.13% 4.48%
Number of daily rates quoted 7 16 5
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£361 £342 £361
Average daily rate % change year-on-year
+5.40% -5.12%
90% offered a daily rate of more than £351 £302 £314
10% offered a daily rate of more than £397 £519 £393
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £18.52 £14.00 £13.35
% change year-on-year
+32.28% +4.86%
Service Management
Hampshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Hook region.

Processes & Methodologies Category
Hook
Contract IT job ads with a match in the
Processes & Methodologies category
151 158 134
As % of all contract IT jobs located in Hook 77.44% 80.20% 87.58%
Number of daily rates quoted 90 135 104
Average daily rate £365 £360 £375
Average daily rate % change year-on-year
+1.38% -4.00%
90% offered a daily rate of more than £290 £242 £310
10% offered a daily rate of more than £425 £500 £425
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 2 0 0
Average hourly rate £10.00 - -
UK excluding London average hourly rate £32.50 £25.00 £30.00
% change year-on-year
+30.00% -16.66%

Service Management
Jobs Demand Trend in Hook

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Hook region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Hook

Service Management
Daily Rate Trend in Hook

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Hook region.

Service Management Daily Rate Trend in Hook

Service Management
Daily Rate Histogram in Hook

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Hook region over the 3 months to 28 August 2015.

Service Management Daily Rate Histogram in Hook

Service Management
Hourly Rate Trend in Hook

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Hook region.

Service Management Hourly Rate Trend in Hook

Service Management
Top 30 Related IT Skills in Hook

For the 6 months to 28 August 2015, IT contractor jobs across the Hook region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 25 (75.76%) ITIL
2 19 (57.58%) Telecoms
3 14 (42.42%) Broadband
3 14 (42.42%) Internet
3 14 (42.42%) DTV
4 12 (36.36%) Six Sigma
4 12 (36.36%) ISO 9001
4 12 (36.36%) ISO/IEC 27001
4 12 (36.36%) Lean Six Sigma
5 10 (30.30%) Incident Management
6 7 (21.21%) SLA
7 6 (18.18%) Front Office
7 6 (18.18%) Change Management
8 5 (15.15%) CRM
8 5 (15.15%) SC Cleared
8 5 (15.15%) Security Cleared
9 4 (12.12%) Service Delivery
9 4 (12.12%) CMS
9 4 (12.12%) Billing
9 4 (12.12%) Project Management
9 4 (12.12%) MS Office
10 3 (9.09%) PRINCE2
10 3 (9.09%) Microsoft
10 3 (9.09%) Economics
10 3 (9.09%) Programme Management
10 3 (9.09%) Analytical Skills
11 2 (6.06%) Network Management
11 2 (6.06%) Electronics
11 2 (6.06%) eTOM
11 2 (6.06%) QA

Service Management
Top Related IT Skills in Hook by Category

For the 6 months to 28 August 2015, IT contractor jobs across the Hook region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (12.12%) CMS
Applications
1 4 (12.12%) MS Office
Business Applications
1 1 (3.03%) Remedy ITSM
Communications & Networking
1 14 (42.42%) Broadband
1 14 (42.42%) Internet
2 2 (6.06%) LAN
2 2 (6.06%) WAN
3 1 (3.03%) TCP/IP
3 1 (3.03%) OSPF
3 1 (3.03%) EIGRP
3 1 (3.03%) Firewall
3 1 (3.03%) Cisco ASA
General
1 19 (57.58%) Telecoms
2 6 (18.18%) Front Office
3 4 (12.12%) Billing
4 2 (6.06%) Electronics
5 1 (3.03%) Military
Job Titles
1 14 (42.42%) Service Manager
1 14 (42.42%) Transition Manager
1 14 (42.42%) Service Transition Manager
2 6 (18.18%) Incident Manager
3 4 (12.12%) Project Manager
4 3 (9.09%) Service Desk Engineer
5 2 (6.06%) Network Engineer
6 1 (3.03%) Technical Consultant
6 1 (3.03%) Technical Infrastructure Manager
6 1 (3.03%) Technical Infrastructure Consultant
6 1 (3.03%) Technical Leader
6 1 (3.03%) Configuration Management Analyst
6 1 (3.03%) Migration Project Manager
6 1 (3.03%) Project Planner
6 1 (3.03%) Analyst
6 1 (3.03%) Consultant
6 1 (3.03%) Change Manager
6 1 (3.03%) Infrastructure Manager
6 1 (3.03%) Technical Manager
6 1 (3.03%) Configuration Analyst
Libraries, Frameworks & Software Standards
1 1 (3.03%) CSS
Miscellaneous
1 14 (42.42%) DTV
2 3 (9.09%) Economics
2 3 (9.09%) Analytical Skills
3 1 (3.03%) Computer Science
3 1 (3.03%) CMDB
3 1 (3.03%) Management Information System
Processes & Methodologies
1 25 (75.76%) ITIL
2 12 (36.36%) Six Sigma
2 12 (36.36%) Lean Six Sigma
3 10 (30.30%) Incident Management
4 6 (18.18%) Change Management
5 5 (15.15%) CRM
6 4 (12.12%) Project Management
6 4 (12.12%) Service Delivery
7 3 (9.09%) PRINCE2
7 3 (9.09%) Programme Management
8 2 (6.06%) eTOM
8 2 (6.06%) Network Management
9 1 (3.03%) Continuous Improvement
9 1 (3.03%) Data Entry
9 1 (3.03%) Agile Software Development
9 1 (3.03%) Configuration Management
9 1 (3.03%) Migration
Qualifications
1 5 (15.15%) SC Cleared
1 5 (15.15%) Security Cleared
2 2 (6.06%) CCNA
2 2 (6.06%) Cisco Certification
2 2 (6.06%) ITIL Certification
3 1 (3.03%) PMP
3 1 (3.03%) PMI Certification
3 1 (3.03%) Degree
3 1 (3.03%) CCNP
3 1 (3.03%) DV Cleared
Quality Assurance & Compliance
1 12 (36.36%) ISO 9001
1 12 (36.36%) ISO/IEC 27001
2 7 (21.21%) SLA
3 2 (6.06%) QA
Vendors
1 3 (9.09%) Microsoft
2 2 (6.06%) Cisco
3 1 (3.03%) BMC
3 1 (3.03%) Ericsson
3 1 (3.03%) Nokia
3 1 (3.03%) Remedy
3 1 (3.03%) McAfee
3 1 (3.03%) BT
3 1 (3.03%) Huawei
3 1 (3.03%) Nokia Solutions and Networks