The first table below looks at the demand for Service Management skills in IT contracts advertised for the Hook region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Hook region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Management
Rank 20 31 24
Rank change year-on-year
+11 -7
Contract jobs citing Service Management 11 7 3
As % of all contract IT jobs located in Hook 6.40% 2.92% 2.36%
As % of the Processes & Methodologies category 8.53% 3.83% 3.37%
Number of daily rates quoted 9 7 2
Average daily rate £373 £390 £300
Average daily rate % change year-on-year
-4.44% +30.00%
90% offered a daily rate of more than £245 £335 £288
10% offered a daily rate of more than £413 £481 £312
UK excluding London average daily rate £354 £365 £350
% change year-on-year
-3.15% +4.28%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £20.02 £16.00 £16.50
% change year-on-year
+25.09% -3.03%
Processes & Methodologies Category
Hook
Contract IT job ads with a match in the
Processes & Methodologies category
129 183 89
As % of all contract IT jobs located in Hook 75.00% 76.25% 70.08%
Number of daily rates quoted 116 163 73
Average daily rate £358 £370 £375
Average daily rate % change year-on-year
-3.37% -1.33%
90% offered a daily rate of more than £282 £280 £278
10% offered a daily rate of more than £430 £425 £450
UK excluding London average daily rate £375 £360 £370
% change year-on-year
+4.16% -2.70%
Number of hourly rates quoted 0 1 1
Average hourly rate - £8.50 £15.00
Average hourly rate % change year-on-year
- -43.33%
UK excluding London average hourly rate £30.00 £32.00 £27.50
% change year-on-year
-6.25% +16.36%
Service Management
Hampshire

Service Management
Jobs Demand Trend in Hook

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Hook region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Hook

Service Management
Daily Rate Trend in Hook

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Hook region.

Service Management Daily Rate Trend in Hook

Service Management
Daily Rate Histogram in Hook

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Hook region over the 3 months to 18 April 2014.

Service Management Daily Rate Histogram in Hook

Service Management
Hourly Rate Trend in Hook

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Hook region.

Service Management Hourly Rate Trend in Hook

Service Management
Top 30 Related IT Skills in Hook

For the 6 months to 18 April 2014, IT contractor jobs across the Hook region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 11 (55.00%) ITIL
1 11 (55.00%) Security Cleared
2 9 (45.00%) SC Cleared
3 7 (35.00%) Telecoms
4 6 (30.00%) Requirements Analysis
5 5 (25.00%) Service Delivery
6 4 (20.00%) SLA
6 4 (20.00%) ITIL Certification
6 4 (20.00%) Programme Management
6 4 (20.00%) DV Cleared
7 3 (15.00%) Cisco ASA
7 3 (15.00%) Firewall
7 3 (15.00%) Military
7 3 (15.00%) Cisco
7 3 (15.00%) CCNP
7 3 (15.00%) CCNA
7 3 (15.00%) ISO 9001
7 3 (15.00%) TCP/IP
7 3 (15.00%) Change Management
7 3 (15.00%) Cisco Certification
7 3 (15.00%) OSPF
7 3 (15.00%) Remedy
8 2 (10.00%) DTV
8 2 (10.00%) Internet
8 2 (10.00%) Six Sigma
8 2 (10.00%) Broadband
8 2 (10.00%) LAN
8 2 (10.00%) WAN
8 2 (10.00%) HP
8 2 (10.00%) Juniper

Service Management
Top Related IT Skills in Hook by Category

For the 6 months to 18 April 2014, IT contractor jobs across the Hook region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 1 (5.00%) MS PowerPoint
1 1 (5.00%) MS Excel
1 1 (5.00%) MS Project
Business Applications
1 1 (5.00%) Remedy ITSM
Communications & Networking
1 3 (15.00%) Cisco ASA
1 3 (15.00%) Firewall
1 3 (15.00%) TCP/IP
1 3 (15.00%) OSPF
2 2 (10.00%) Internet
2 2 (10.00%) Broadband
2 2 (10.00%) LAN
2 2 (10.00%) WAN
2 2 (10.00%) SAN
2 2 (10.00%) VLAN
2 2 (10.00%) Cisco IOS
2 2 (10.00%) Network Security
3 1 (5.00%) EIGRP
General
1 7 (35.00%) Telecoms
2 3 (15.00%) Military
3 1 (5.00%) Retail
Job Titles
1 7 (35.00%) Architect
2 5 (25.00%) Solutions Architect
3 4 (20.00%) Service Manager
4 3 (15.00%) Service Transition Manager
4 3 (15.00%) Transition Manager
5 2 (10.00%) Project Manager
5 2 (10.00%) Technical Architect
5 2 (10.00%) Network Engineer
5 2 (10.00%) Technical Project Manager
5 2 (10.00%) Technical Manager
5 2 (10.00%) OSS Project Manager
6 1 (5.00%) Network Support
6 1 (5.00%) Delivery Manager
6 1 (5.00%) Data Manager
6 1 (5.00%) Data Centre Manager
6 1 (5.00%) Senior Service Manager
6 1 (5.00%) Technical Solutions Architect
6 1 (5.00%) Senior Services Delivery Manager
6 1 (5.00%) Auditor
6 1 (5.00%) Services Delivery Manager
Miscellaneous
1 2 (10.00%) DTV
2 1 (5.00%) Cryptography
2 1 (5.00%) CMDB
2 1 (5.00%) Management Information System
Operating Systems
1 1 (5.00%) Windows Server 2003
1 1 (5.00%) Windows
1 1 (5.00%) Windows Server 2008
Processes & Methodologies
1 11 (55.00%) ITIL
2 6 (30.00%) Requirements Analysis
3 5 (25.00%) Service Delivery
4 4 (20.00%) Programme Management
5 3 (15.00%) Change Management
6 2 (10.00%) Six Sigma
6 2 (10.00%) Incident Management
6 2 (10.00%) Lean Six Sigma
6 2 (10.00%) Problem Management
6 2 (10.00%) Time Management
7 1 (5.00%) QMS
7 1 (5.00%) Penetration Testing
7 1 (5.00%) Strategic Planning
7 1 (5.00%) Business Continuity
7 1 (5.00%) ITSM
7 1 (5.00%) E-Commerce
7 1 (5.00%) ERP
7 1 (5.00%) Disaster Recovery
7 1 (5.00%) Quality Management
7 1 (5.00%) Project Management
Qualifications
1 11 (55.00%) Security Cleared
2 9 (45.00%) SC Cleared
3 4 (20.00%) ITIL Certification
3 4 (20.00%) DV Cleared
4 3 (15.00%) CCNP
4 3 (15.00%) CCNA
4 3 (15.00%) Cisco Certification
Quality Assurance & Compliance
1 4 (20.00%) SLA
2 3 (15.00%) ISO 9001
3 2 (10.00%) ISO/IEC 27001
4 1 (5.00%) QA
System Software
1 1 (5.00%) Hyper-V
1 1 (5.00%) vSphere
1 1 (5.00%) VMware ESXi
Vendors
1 3 (15.00%) Cisco
1 3 (15.00%) Remedy
2 2 (10.00%) HP
2 2 (10.00%) Juniper
3 1 (5.00%) Brocade
3 1 (5.00%) BMC
3 1 (5.00%) McAfee
3 1 (5.00%) 3PAR