The table below looks at the statistics for Service Management skills in IT contracts advertised for the Hook region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 24 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Nov 2014
Same period 2013 Same period 2012
Service Management
Rank 31 19 13
Rank change year-on-year
-12 -6
Contract jobs citing Service Management 17 7 8
As % of all contract IT jobs located in Hook 5.82% 5.83% 9.41%
As % of the Processes & Methodologies category 7.39% 6.93% 10.96%
Number of daily rates quoted 14 7 6
Average daily rate
Keep up to 90%
of your Daily Rate
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£360 £335 £406
Average daily rate % change year-on-year
+7.46% -17.53%
90% offered a daily rate of more than £283 £335 £333
10% offered a daily rate of more than £455 £452 £468
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.00 £15.25 £17.50
% change year-on-year
-1.63% -12.85%
Service Management
Hampshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Hook region.

Processes & Methodologies Category
Hook
Contract IT job ads with a match in the
Processes & Methodologies category
230 101 73
As % of all contract IT jobs located in Hook 78.77% 84.17% 85.88%
Number of daily rates quoted 172 76 62
Average daily rate £348 £375 £340
Average daily rate % change year-on-year
-7.20% +10.29%
90% offered a daily rate of more than £299 £311 £225
10% offered a daily rate of more than £455 £475 £427
UK excluding London average daily rate £385 £363 £368
% change year-on-year
+6.20% -1.36%
Number of hourly rates quoted 1 0 1
Average hourly rate £9.00 - £14.25
UK excluding London average hourly rate £25.00 £29.00 £29.00
% change year-on-year
-13.79% -

Service Management
Jobs Demand Trend in Hook

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Hook region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Hook

Service Management
Daily Rate Trend in Hook

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Hook region.

Service Management Daily Rate Trend in Hook

Service Management
Daily Rate Histogram in Hook

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Hook region over the 3 months to 24 November 2014.

Service Management Daily Rate Histogram in Hook

Service Management
Hourly Rate Trend in Hook

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Hook region.

Service Management Hourly Rate Trend in Hook

Service Management
Top 30 Related IT Skills in Hook

For the 6 months to 24 November 2014, IT contractor jobs across the Hook region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 24 (70.59%) ITIL
2 19 (55.88%) Security Cleared
3 16 (47.06%) SC Cleared
4 14 (41.18%) Telecoms
5 12 (35.29%) Lean Six Sigma
5 12 (35.29%) Six Sigma
6 11 (32.35%) Incident Management
6 11 (32.35%) Service Delivery
7 10 (29.41%) Internet
7 10 (29.41%) DTV
7 10 (29.41%) Broadband
8 9 (26.47%) ISO 9001
8 9 (26.47%) ISO/IEC 27001
9 7 (20.59%) Change Management
10 6 (17.65%) Firewall
10 6 (17.65%) Change Control
11 5 (14.71%) QA
11 5 (14.71%) DV Cleared
11 5 (14.71%) Network Security
11 5 (14.71%) Cisco ASA
11 5 (14.71%) Network Management
11 5 (14.71%) Military
11 5 (14.71%) Cisco IOS
11 5 (14.71%) TCP/IP
11 5 (14.71%) Cisco
11 5 (14.71%) CCNP
11 5 (14.71%) CCNA
11 5 (14.71%) LAN
11 5 (14.71%) WAN
11 5 (14.71%) Windows

Service Management
Top Related IT Skills in Hook by Category

For the 6 months to 24 November 2014, IT contractor jobs across the Hook region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (5.88%) CMS
Applications
1 4 (11.76%) MS Project
2 1 (2.94%) MS Office
2 1 (2.94%) MS Excel
Business Applications
1 1 (2.94%) Remedy ITSM
Communications & Networking
1 10 (29.41%) Broadband
1 10 (29.41%) Internet
2 6 (17.65%) Firewall
3 5 (14.71%) OSPF
3 5 (14.71%) LAN
3 5 (14.71%) WAN
3 5 (14.71%) TCP/IP
3 5 (14.71%) Cisco IOS
3 5 (14.71%) Network Security
3 5 (14.71%) Cisco ASA
4 4 (11.76%) VLAN
5 3 (8.82%) SAN
6 1 (2.94%) EIGRP
Development Applications
1 1 (2.94%) MSI
1 1 (2.94%) StarTeam
General
1 14 (41.18%) Telecoms
2 5 (14.71%) Military
Job Titles
1 14 (41.18%) Service Manager
2 12 (35.29%) Transition Manager
2 12 (35.29%) Service Transition Manager
3 6 (17.65%) Change Manager
4 5 (14.71%) Network Engineer
5 3 (8.82%) Analyst
5 3 (8.82%) Service Analyst
5 3 (8.82%) Service Transition Analyst
6 2 (5.88%) Architect
6 2 (5.88%) Senior Service Manager
6 2 (5.88%) Service Desk Engineer
6 2 (5.88%) Delivery Manager
6 2 (5.88%) Technical Architect
6 2 (5.88%) Senior Manager
7 1 (2.94%) Design Engineer
7 1 (2.94%) Network Design Engineer
Miscellaneous
1 10 (29.41%) DTV
2 2 (5.88%) Analytical Skills
3 1 (2.94%) Cryptography
Operating Systems
1 5 (14.71%) Windows
2 4 (11.76%) Windows Server 2003
2 4 (11.76%) Windows Server 2008
3 1 (2.94%) Windows Vista
Processes & Methodologies
1 24 (70.59%) ITIL
2 12 (35.29%) Six Sigma
2 12 (35.29%) Lean Six Sigma
3 11 (32.35%) Incident Management
3 11 (32.35%) Service Delivery
4 7 (20.59%) Change Management
5 6 (17.65%) Change Control
6 5 (14.71%) Network Management
6 5 (14.71%) Configuration Management
7 4 (11.76%) Project Management
7 4 (11.76%) Requirements Analysis
7 4 (11.76%) Security Architecture
7 4 (11.76%) Matrix Management
7 4 (11.76%) Time Management
8 2 (5.88%) Root Cause Analysis
8 2 (5.88%) Software Distribution
8 2 (5.88%) Problem Management
8 2 (5.88%) Stakeholder Management
8 2 (5.88%) Programme Management
9 1 (2.94%) Network Design
Programming Languages
1 1 (2.94%) SQL
Qualifications
1 19 (55.88%) Security Cleared
2 16 (47.06%) SC Cleared
3 5 (14.71%) DV Cleared
3 5 (14.71%) CCNP
3 5 (14.71%) CCNA
3 5 (14.71%) Cisco Certification
Quality Assurance & Compliance
1 9 (26.47%) ISO 9001
1 9 (26.47%) ISO/IEC 27001
2 5 (14.71%) QA
3 1 (2.94%) JSP 440
System Software
1 4 (11.76%) Hyper-V
1 4 (11.76%) vSphere
1 4 (11.76%) VMware ESXi
2 1 (2.94%) Active Directory
2 1 (2.94%) VMware Infrastructure
Systems Management
1 1 (2.94%) OpenView Configuration Management
Vendors
1 5 (14.71%) Cisco
2 4 (11.76%) HP
2 4 (11.76%) Juniper
3 3 (8.82%) Brocade
3 3 (8.82%) 3PAR
4 1 (2.94%) Microsoft
4 1 (2.94%) Remedy
4 1 (2.94%) McAfee
4 1 (2.94%) VMware