The table below looks at the statistics for Service Management skills in IT contracts advertised for the Hook region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 17 40 23
Rank change year-on-year
+23 -17
Contract jobs citing Service Management 12 3 6
As % of all contract IT jobs located in Hook 7.55% 1.30% 4.29%
As % of the Processes & Methodologies category 9.60% 1.69% 4.88%
Number of daily rates quoted 10 2 0
Average daily rate £459 £375 -
Average daily rate % change year-on-year
+22.33% -
UK excluding London average daily rate £380 £375 £363
% change year-on-year
+1.33% +3.44%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £14.00 £15.40 £15.50
% change year-on-year
-9.06% -0.67%
Service Management
Hampshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Hook region.

Processes & Methodologies Category
Hook
Contract IT job ads with a match in the
Processes & Methodologies category
125 177 123
As % of all contract IT jobs located in Hook 78.62% 76.96% 87.86%
Number of daily rates quoted 103 131 87
Average daily rate £300 £358 £310
Average daily rate % change year-on-year
-16.08% +15.32%
90% offered a daily rate of more than £255 £288 £295
10% offered a daily rate of more than £475 £450 £425
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 0 2 1
Average hourly rate - £9.50 £32.00
Average hourly rate % change year-on-year
- -70.31%
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

Service Management
Jobs Demand Trend in Hook

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Hook region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Hook

Service Management
Daily Rate Trend in Hook

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Hook region.

Service Management Daily Rate Trend in Hook

Service Management
Daily Rate Histogram in Hook

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Hook region over the 3 months to 12 February 2016.

Service Management Daily Rate Histogram in Hook

Service Management
Hourly Rate Trend in Hook

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Hook region.

Service Management Hourly Rate Trend in Hook

Service Management
Top 30 Related IT Skills in Hook

For the 6 months to 12 February 2016, IT contractor jobs across the Hook region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 15 (78.95%) Security Cleared
2 10 (52.63%) DV Cleared
3 5 (26.32%) ITIL
3 5 (26.32%) Finance
3 5 (26.32%) Incident Management
4 4 (21.05%) Migration
4 4 (21.05%) Microsoft
5 3 (15.79%) Windows
5 3 (15.79%) Active Directory
5 3 (15.79%) EDRMS
5 3 (15.79%) Business Development
5 3 (15.79%) Project Management
5 3 (15.79%) Billing
5 3 (15.79%) SC Cleared
5 3 (15.79%) Resource Management
5 3 (15.79%) ITIL V3
5 3 (15.79%) Critical Success Factor
5 3 (15.79%) Ticket Management
6 2 (10.53%) Data Centre
6 2 (10.53%) Windows 7
6 2 (10.53%) Continuous Improvement
6 2 (10.53%) Dependency Management
6 2 (10.53%) Retail
6 2 (10.53%) Asset Management
6 2 (10.53%) Telecoms
6 2 (10.53%) CMS
6 2 (10.53%) Blackberry
6 2 (10.53%) Blackberry Enterprise Server
6 2 (10.53%) Firewall
6 2 (10.53%) ITSM

Service Management
Top Related IT Skills in Hook by Category

For the 6 months to 12 February 2016, IT contractor jobs across the Hook region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (10.53%) Blackberry Enterprise Server
1 2 (10.53%) CMS
Applications
1 2 (10.53%) MS Excel
2 1 (5.26%) MS Office
2 1 (5.26%) MS Project
Communications & Networking
1 2 (10.53%) Firewall
1 2 (10.53%) VoIP
2 1 (5.26%) Cisco ASA
2 1 (5.26%) Cisco IOS
2 1 (5.26%) EIGRP
2 1 (5.26%) LAN
2 1 (5.26%) Network Security
2 1 (5.26%) OSPF
2 1 (5.26%) TCP/IP
2 1 (5.26%) WAN
Database & Business Intelligence
1 3 (15.79%) EDRMS
Development Applications
1 1 (5.26%) MSI
1 1 (5.26%) StarTeam
General
1 5 (26.32%) Finance
2 3 (15.79%) Billing
3 2 (10.53%) Front Office
3 2 (10.53%) Retail
3 2 (10.53%) Telecoms
Job Titles
1 5 (26.32%) Project Manager
2 3 (15.79%) Architect
2 3 (15.79%) Senior Architect
3 2 (10.53%) Applications Manager
3 2 (10.53%) Applications Project Manager
3 2 (10.53%) Desktop Support
3 2 (10.53%) ICT Manager
3 2 (10.53%) Incident Manager
3 2 (10.53%) Programme Manager
3 2 (10.53%) SC Cleared Project Manager
3 2 (10.53%) Service Desk Engineer
4 1 (5.26%) Analyst
4 1 (5.26%) Infrastructure Manager
4 1 (5.26%) Infrastructure Project Manager
4 1 (5.26%) Network Engineer
4 1 (5.26%) Programme Director
4 1 (5.26%) Senior Project Manager
4 1 (5.26%) Senior Solutions Architect
4 1 (5.26%) Service Manager
4 1 (5.26%) Solutions Analyst
Libraries, Frameworks & Software Standards
1 1 (5.26%) .NET
Miscellaneous
1 2 (10.53%) Blackberry
1 2 (10.53%) Data Centre
2 1 (5.26%) Analytical Skills
2 1 (5.26%) Cryptography
Operating Systems
1 3 (15.79%) Windows
2 2 (10.53%) Windows 7
3 1 (5.26%) Windows Vista
Processes & Methodologies
1 5 (26.32%) Incident Management
1 5 (26.32%) ITIL
2 4 (21.05%) Migration
3 3 (15.79%) Business Development
3 3 (15.79%) Critical Success Factor
3 3 (15.79%) ITIL V3
3 3 (15.79%) Project Management
3 3 (15.79%) Resource Management
3 3 (15.79%) Ticket Management
4 2 (10.53%) Asset Management
4 2 (10.53%) Continuous Improvement
4 2 (10.53%) CRM
4 2 (10.53%) Dependency Management
4 2 (10.53%) ITSM
5 1 (5.26%) Configuration Management
5 1 (5.26%) Data Migration
5 1 (5.26%) PRINCE2
5 1 (5.26%) Risk Assessment
5 1 (5.26%) Service Delivery
5 1 (5.26%) Time Management
Programming Languages
1 1 (5.26%) Java
1 1 (5.26%) SQL
Qualifications
1 15 (78.95%) Security Cleared
2 10 (52.63%) DV Cleared
3 3 (15.79%) SC Cleared
4 2 (10.53%) MCSE
4 2 (10.53%) Microsoft Certification
5 1 (5.26%) CCNA
5 1 (5.26%) CCNP
5 1 (5.26%) Cisco Certification
Quality Assurance & Compliance
1 2 (10.53%) SLA
2 1 (5.26%) QA
System Software
1 3 (15.79%) Active Directory
2 1 (5.26%) VMware Infrastructure
Systems Management
1 1 (5.26%) OpenView Configuration Management
Vendors
1 4 (21.05%) Microsoft
2 2 (10.53%) Apple
3 1 (5.26%) BT
3 1 (5.26%) Cisco
3 1 (5.26%) Ericsson
3 1 (5.26%) Huawei
3 1 (5.26%) Intel Security
3 1 (5.26%) Nokia
3 1 (5.26%) Nokia Solutions and Networks
3 1 (5.26%) VMware