The table below looks at the statistics for Service Management skills in IT contracts advertised for the Hook region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 23 21 9
Rank change year-on-year
-2 -12
Contract jobs citing Service Management 14 7 10
As % of all contract IT jobs located in Hook 6.70% 5.07% 10.87%
As % of the Processes & Methodologies category 8.70% 5.79% 12.82%
Number of daily rates quoted 14 7 8
Average daily rate
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£349 £350 £314
Average daily rate % change year-on-year
-0.35% +11.55%
90% offered a daily rate of more than £265 £335 £290
10% offered a daily rate of more than £525 £367 £344
UK excluding London average daily rate £365 £350 £350
% change year-on-year
+4.28% -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.50 £13.75 £15.75
% change year-on-year
+12.72% -12.69%
Service Management
Hampshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Hook region.

Processes & Methodologies Category
Hook
Contract IT job ads with a match in the
Processes & Methodologies category
161 121 78
As % of all contract IT jobs located in Hook 77.03% 87.68% 84.78%
Number of daily rates quoted 132 97 70
Average daily rate £351 £375 £313
Average daily rate % change year-on-year
-6.33% +20.00%
90% offered a daily rate of more than £240 £324 £216
10% offered a daily rate of more than £519 £450 £414
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 0 0 2
Average hourly rate - - £11.22
UK excluding London average hourly rate £26.25 £30.00 £30.00
% change year-on-year
-12.50% -

Service Management
Jobs Demand Trend in Hook

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Hook region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Hook

Service Management
Daily Rate Trend in Hook

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Hook region.

Service Management Daily Rate Trend in Hook

Service Management
Daily Rate Histogram in Hook

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Hook region over the 3 months to 19 September 2014.

Service Management Daily Rate Histogram in Hook

Service Management
Hourly Rate Trend in Hook

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Hook region.

Service Management Hourly Rate Trend in Hook

Service Management
Top 30 Related IT Skills in Hook

For the 6 months to 19 September 2014, IT contractor jobs across the Hook region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 26 (70.27%) Security Cleared
2 22 (59.46%) ITIL
3 20 (54.05%) SC Cleared
4 15 (40.54%) Service Delivery
5 12 (32.43%) ISO 9001
6 10 (27.03%) Broadband
6 10 (27.03%) Telecoms
6 10 (27.03%) DTV
6 10 (27.03%) Internet
6 10 (27.03%) Six Sigma
6 10 (27.03%) DV Cleared
6 10 (27.03%) Lean Six Sigma
7 9 (24.32%) ISO/IEC 27001
8 8 (21.62%) Project Management
8 8 (21.62%) HP
9 7 (18.92%) Cisco Certification
9 7 (18.92%) CCNP
9 7 (18.92%) CCNA
9 7 (18.92%) TCP/IP
9 7 (18.92%) Cisco
9 7 (18.92%) OSPF
9 7 (18.92%) Requirements Analysis
9 7 (18.92%) Cisco ASA
9 7 (18.92%) Firewall
10 6 (16.22%) Incident Management
10 6 (16.22%) VLAN
10 6 (16.22%) Cisco IOS
10 6 (16.22%) Matrix Management
10 6 (16.22%) Network Security
10 6 (16.22%) MS Project

Service Management
Top Related IT Skills in Hook by Category

For the 6 months to 19 September 2014, IT contractor jobs across the Hook region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 6 (16.22%) MS Project
2 3 (8.11%) MS Excel
2 3 (8.11%) MS Office
2 3 (8.11%) MS PowerPoint
Communications & Networking
1 10 (27.03%) Broadband
1 10 (27.03%) Internet
2 7 (18.92%) TCP/IP
2 7 (18.92%) OSPF
2 7 (18.92%) Cisco ASA
2 7 (18.92%) Firewall
3 6 (16.22%) VLAN
3 6 (16.22%) Cisco IOS
3 6 (16.22%) Network Security
3 6 (16.22%) LAN
3 6 (16.22%) WAN
3 6 (16.22%) SAN
4 1 (2.70%) EIGRP
General
1 10 (27.03%) Telecoms
2 3 (8.11%) Military
Job Titles
1 16 (43.24%) Service Manager
2 10 (27.03%) Transition Manager
2 10 (27.03%) Service Transition Manager
3 6 (16.22%) Network Engineer
4 3 (8.11%) Service Transition Analyst
4 3 (8.11%) Senior Manager
4 3 (8.11%) Service Analyst
4 3 (8.11%) Architect
4 3 (8.11%) Analyst
4 3 (8.11%) Technical Architect
4 3 (8.11%) Senior Service Manager
5 2 (5.41%) Data Centre Manager
5 2 (5.41%) Delivery Manager
5 2 (5.41%) Data Manager
5 2 (5.41%) Change Manager
6 1 (2.70%) Design Engineer
6 1 (2.70%) Network Support
6 1 (2.70%) Network Design Engineer
Miscellaneous
1 10 (27.03%) DTV
2 3 (8.11%) Analytical Skills
3 1 (2.70%) Cryptography
Operating Systems
1 4 (10.81%) Windows Server 2008
1 4 (10.81%) Windows Server 2003
1 4 (10.81%) Windows
Processes & Methodologies
1 22 (59.46%) ITIL
2 15 (40.54%) Service Delivery
3 10 (27.03%) Six Sigma
3 10 (27.03%) Lean Six Sigma
4 8 (21.62%) Project Management
5 7 (18.92%) Requirements Analysis
6 6 (16.22%) Incident Management
6 6 (16.22%) Matrix Management
6 6 (16.22%) Security Architecture
7 5 (13.51%) Network Management
7 5 (13.51%) Root Cause Analysis
7 5 (13.51%) Time Management
7 5 (13.51%) Problem Management
7 5 (13.51%) Business Continuity
8 4 (10.81%) Programme Management
8 4 (10.81%) Change Management
9 3 (8.11%) Software Distribution
10 2 (5.41%) Penetration Testing
10 2 (5.41%) Disaster Recovery
10 2 (5.41%) Change Control
Qualifications
1 26 (70.27%) Security Cleared
2 20 (54.05%) SC Cleared
3 10 (27.03%) DV Cleared
4 7 (18.92%) Cisco Certification
4 7 (18.92%) CCNP
4 7 (18.92%) CCNA
5 2 (5.41%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 12 (32.43%) ISO 9001
2 9 (24.32%) ISO/IEC 27001
3 5 (13.51%) QA
System Software
1 4 (10.81%) Hyper-V
1 4 (10.81%) vSphere
1 4 (10.81%) VMware ESXi
Vendors
1 8 (21.62%) HP
2 7 (18.92%) Cisco
3 6 (16.22%) Juniper
4 4 (10.81%) Brocade
4 4 (10.81%) 3PAR
5 3 (8.11%) Microsoft
6 1 (2.70%) McAfee