The first table below looks at the demand for the 1st Line Support Manager role in IT contracts advertised for the Ipswich region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support Manager in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Ipswich region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
First Line Support Manager
Rank - - -
Contract jobs requiring a 1st Line Support Manager 0 0 0
As % of all contract IT jobs located in Ipswich - - -
As % of the Job Titles category - - -
Number of daily rates quoted 0 0 0
Average daily rate - - -
UK excluding London average daily rate - - -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
All Job Titles
Ipswich
Contract IT job ads with a match in the
Job Titles category
71 116 106
As % of all contract IT jobs located in Ipswich 97.26% 95.08% 98.15%
Number of daily rates quoted 49 68 56
Average daily rate £351 £340 £350
Average daily rate % change year-on-year
+3.08% -2.85%
90% offered a daily rate of more than £250 £288 £263
10% offered a daily rate of more than £435 £425 £575
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 8 16 5
Average hourly rate £12.50 £16.75 £13.63
Average hourly rate % change year-on-year
-25.37% +22.93%
90% offered a hourly rate of more than £10.00 £12.25 £13.50
10% offered a hourly rate of more than £36.00 £22.88 £22.25
UK excluding London average hourly rate £17.50 £18.50 £20.00
% change year-on-year
-5.40% -7.50%
1st Line Support Manager
Suffolk

1st Line Support Manager
Top 19 Related IT Skills

For the 6 months to 17 May 2013, IT contractor jobs across the Ipswich region that cited 1st Line Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Manager in their job title.

1 1 (100.00%) ITIL
1 1 (100.00%) Windows
1 1 (100.00%) Windows XP
1 1 (100.00%) MS Exchange
1 1 (100.00%) DHCP
1 1 (100.00%) VPN
1 1 (100.00%) DNS
1 1 (100.00%) SLA
1 1 (100.00%) Active Directory
1 1 (100.00%) Windows Server 2003
1 1 (100.00%) Blackberry
1 1 (100.00%) Blackberry Enterprise Server
1 1 (100.00%) Service Delivery
1 1 (100.00%) VMware
1 1 (100.00%) Exchange Server 2007
1 1 (100.00%) VMware Infrastructure
1 1 (100.00%) Windows Server 2008
1 1 (100.00%) Hyper-V
1 1 (100.00%) Exchange Server 2010

1st Line Support Manager
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT contractor jobs across the Ipswich region that cited 1st Line Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (100.00%) MS Exchange
1 1 (100.00%) Blackberry Enterprise Server
1 1 (100.00%) Exchange Server 2007
1 1 (100.00%) Exchange Server 2010
Communications & Networking
1 1 (100.00%) DHCP
1 1 (100.00%) VPN
1 1 (100.00%) DNS
Miscellaneous
1 1 (100.00%) Blackberry
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows XP
1 1 (100.00%) Windows Server 2003
1 1 (100.00%) Windows Server 2008
Processes & Methodologies
1 1 (100.00%) ITIL
1 1 (100.00%) Service Delivery
Quality Assurance & Compliance
1 1 (100.00%) SLA
System Software
1 1 (100.00%) Active Directory
1 1 (100.00%) VMware Infrastructure
1 1 (100.00%) Hyper-V
Vendors
1 1 (100.00%) VMware