The table below looks at the statistics for the IT Support role in IT contracts advertised for the Kent region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
IT Support
Rank 31 35 -
Rank change year-on-year
+4 -
Contract jobs requiring an IT Support 8 2 0
As % of all contract IT jobs located in Kent 2.61% 0.68% -
As % of the Job Titles category 2.85% 0.72% -
Number of daily rates quoted 5 1 0
Average daily rate
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of your Daily Rate
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£200 £107 -
Average daily rate % change year-on-year
+86.91% -
UK excluding London average daily rate £138 £140 £148
% change year-on-year
-1.78% -5.08%
Number of hourly rates quoted 3 1 0
Average hourly rate £24.00 £21.00 -
Average hourly rate % change year-on-year
+14.28% -
UK excluding London average hourly rate £13.50 £13.00 £14.00
% change year-on-year
+3.84% -7.14%
IT Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Kent
Contract IT job ads with a match in the
Job Titles category
281 276 295
As % of all contract IT jobs located in Kent 91.83% 94.52% 89.39%
Number of daily rates quoted 164 155 155
Average daily rate £350 £375 £318
Average daily rate % change year-on-year
-6.66% +18.11%
90% offered a daily rate of more than £150 £265 £125
10% offered a daily rate of more than £488 £525 £425
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 15 14 60
Average hourly rate £24.00 £18.00 £19.00
Average hourly rate % change year-on-year
+33.33% -5.26%
90% offered a hourly rate of more than £10.00 £11.00 £11.00
10% offered a hourly rate of more than £40.00 £30.00 £40.00
UK excluding London average hourly rate £16.50 £16.50 £17.50
% change year-on-year
- -5.71%

IT Support
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the Kent region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Kent

IT Support
Daily Rate Trend in Kent

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the Kent region.

IT Support Daily Rate Trend in Kent

IT Support
Hourly Rate Trend in Kent

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the Kent region.

IT Support Hourly Rate Trend in Kent

IT Support
Hourly Rate Histogram in Kent

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support across the Kent region over the 3 months to 21 October 2014.

IT Support Hourly Rate Histogram in Kent

IT Support
Contract Job Locations in Kent

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support within the Kent region over the 3 months to 21 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tunbridge Wells - 1 £243 -
Westerham - - - - 1
Chatham - - - -
Dartford - - - -
Maidstone - - - -
IT Support
South East

IT Support
Top 30 Related IT Skills in Kent

For the 6 months to 21 October 2014, IT contractor jobs across the Kent region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 9 (81.82%) Windows
2 7 (63.64%) MS Office
2 7 (63.64%) Microsoft
3 6 (54.55%) Active Directory
4 5 (45.45%) MS Excel
4 5 (45.45%) MS Exchange
5 4 (36.36%) LAN
5 4 (36.36%) WAN
5 4 (36.36%) VMware
5 4 (36.36%) Windows Server 2008
6 3 (27.27%) Windows Vista
6 3 (27.27%) VMware Infrastructure
6 3 (27.27%) Advertising
6 3 (27.27%) Change Management
6 3 (27.27%) MCP
6 3 (27.27%) Citrix
7 2 (18.18%) Windows Server 2003
7 2 (18.18%) Microsoft Certification
7 2 (18.18%) Windows XP
7 2 (18.18%) ITIL
7 2 (18.18%) C
7 2 (18.18%) Military
7 2 (18.18%) Windows 7
7 2 (18.18%) ServiceNow
7 2 (18.18%) IP Telephony
8 1 (9.09%) Smartphone
8 1 (9.09%) Incident Management
8 1 (9.09%) Mac OS
8 1 (9.09%) XenApp
8 1 (9.09%) Problem Management

IT Support
Top Related IT Skills in Kent by Category

For the 6 months to 21 October 2014, IT contractor jobs across the Kent region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (45.45%) MS Exchange
Applications
1 7 (63.64%) MS Office
2 5 (45.45%) MS Excel
3 1 (9.09%) MS Visio
3 1 (9.09%) Acrobat
3 1 (9.09%) MS Project
Communications & Networking
1 4 (36.36%) LAN
1 4 (36.36%) WAN
2 2 (18.18%) IP Telephony
3 1 (9.09%) Network Security
3 1 (9.09%) DHCP
3 1 (9.09%) TCP/IP
3 1 (9.09%) DNS
3 1 (9.09%) Firewall
General
1 3 (27.27%) Advertising
2 2 (18.18%) Military
3 1 (9.09%) Telecoms
Miscellaneous
1 1 (9.09%) Blackberry
1 1 (9.09%) Management Information System
1 1 (9.09%) Smartphone
1 1 (9.09%) Video Conferencing
Operating Systems
1 9 (81.82%) Windows
2 4 (36.36%) Windows Server 2008
3 3 (27.27%) Windows Vista
4 2 (18.18%) Windows 7
4 2 (18.18%) Windows Server 2003
4 2 (18.18%) Windows XP
5 1 (9.09%) Mac OS X
5 1 (9.09%) Windows 2000
5 1 (9.09%) UNIX
5 1 (9.09%) Mac OS
5 1 (9.09%) Windows Server 2012
Processes & Methodologies
1 3 (27.27%) Change Management
2 2 (18.18%) ITIL
3 1 (9.09%) Service Management
3 1 (9.09%) Incident Management
3 1 (9.09%) Problem Management
3 1 (9.09%) Line Management
Programming Languages
1 2 (18.18%) C
Qualifications
1 3 (27.27%) MCP
2 2 (18.18%) Microsoft Certification
3 1 (9.09%) A+ Certification
3 1 (9.09%) NVQ Level 3
Quality Assurance & Compliance
1 1 (9.09%) SLA
System Software
1 6 (54.55%) Active Directory
2 3 (27.27%) VMware Infrastructure
3 1 (9.09%) XenApp
Systems Management
1 1 (9.09%) SCCM
Vendors
1 7 (63.64%) Microsoft
2 4 (36.36%) VMware
3 3 (27.27%) Citrix
4 2 (18.18%) ServiceNow
5 1 (9.09%) Cisco
5 1 (9.09%) Apple
5 1 (9.09%) Adobe