The first table below looks at the demand for the Service Desk Manager role in IT contracts advertised for the Kent region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Manager in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Kent region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Service Desk Manager
Rank 33 - -
Rank change year-on-year
- 0
Contract jobs requiring a Service Desk Manager 3 0 0
As % of all contract IT jobs located in Kent 1.045% - -
As % of the Job Titles category 1.132% - -
Number of daily rates quoted 3 0 0
Average daily rate £303 - -
UK excluding London average daily rate £250 £288 £250
% change year-on-year
-13.04% +15.00%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - £24.81
All Job Titles
Kent
Contract IT job ads with a match in the
Job Titles category
265 240 292
As % of all contract IT jobs located in Kent 92.33% 90.91% 96.69%
Number of daily rates quoted 130 114 166
Average daily rate £303 £308 £300
Average daily rate % change year-on-year
-1.62% +2.50%
90% offered a daily rate of more than £217 £138 £170
10% offered a daily rate of more than £485 £448 £400
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 20 24 24
Average hourly rate £16.00 £15.50 £15.50
Average hourly rate % change year-on-year
+3.22% -
90% offered a hourly rate of more than £11.50 £10.00 £11.20
10% offered a hourly rate of more than £84.75 £27.50 £39.45
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Service Desk Manager
South East

Service Desk Manager
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Manager across the Kent region as a proportion of the total demand within the Job Titles category.

Kent Service Desk Manager Jobs Demand Trend

Service Desk Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Manager across the Kent region.

Kent Service Desk Manager Daily Rate Trend

Service Desk Manager
Top 18 Related IT Skills

For the 6 months to 24 May 2013, IT contractor jobs across the Kent region that cited Service Desk Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Manager in their job title.

1 5 (100.00%) ITIL
2 2 (40.00%) Banking
2 2 (40.00%) Asset Management
2 2 (40.00%) Investment Banking
2 2 (40.00%) CMDB
2 2 (40.00%) Wiki
2 2 (40.00%) Change Management
2 2 (40.00%) BT
2 2 (40.00%) CRM
2 2 (40.00%) SAS
2 2 (40.00%) SLA
3 1 (20.00%) Microsoft
3 1 (20.00%) Microsoft Certification
3 1 (20.00%) ITIL Certification
3 1 (20.00%) NHS
3 1 (20.00%) MCP
3 1 (20.00%) MS Excel
3 1 (20.00%) COM

Service Desk Manager
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT contractor jobs across the Kent region that cited Service Desk Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Manager in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (20.00%) COM
Application Platforms
1 2 (40.00%) SAS
Applications
1 1 (20.00%) MS Excel
General
1 2 (40.00%) Banking
1 2 (40.00%) Investment Banking
Miscellaneous
1 2 (40.00%) CMDB
1 2 (40.00%) Wiki
2 1 (20.00%) NHS
Processes & Methodologies
1 5 (100.00%) ITIL
2 2 (40.00%) Asset Management
2 2 (40.00%) Change Management
2 2 (40.00%) CRM
Qualifications
1 1 (20.00%) Microsoft Certification
1 1 (20.00%) ITIL Certification
1 1 (20.00%) MCP
Quality Assurance & Compliance
1 2 (40.00%) SLA
Vendors
1 2 (40.00%) BT
2 1 (20.00%) Microsoft
Kent, South East
Sand Resources have a need for an Experienced Service Desk Manager. I'm looking for someone to implement change management of the Service Desk (ITIL Process) and associated...
Sand Resources
Rate: £275 - £330 per day
Posted: 4 May 2013