The table below looks at the statistics for the 3rd Line Support role in IT contracts advertised for the Leeds region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Third Line Support
Rank 89 74 75
Rank change year-on-year
-15 +1
Contract jobs requiring a 3rd Line Support 17 5 3
As % of all contract IT jobs located in Leeds 1.01% 0.49% 0.32%
As % of the Job Titles category 1.09% 0.53% 0.34%
Number of daily rates quoted 13 2 1
Average daily rate
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£250 £309 £300
Average daily rate % change year-on-year
-19.02% +2.91%
UK excluding London average daily rate £278 £230 £270
% change year-on-year
+20.65% -14.81%
Number of hourly rates quoted 1 0 0
Average hourly rate £22.50 - -
UK excluding London average hourly rate £22.50 £20.21 £22.50
% change year-on-year
+11.35% -10.20%
3rd Line Support
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Leeds
Contract IT job ads with a match in the
Job Titles category
1560 946 895
As % of all contract IT jobs located in Leeds 92.69% 92.56% 94.81%
Number of daily rates quoted 1103 618 490
Average daily rate £375 £325 £325
Average daily rate % change year-on-year
+15.38% -
90% offered a daily rate of more than £265 £180 £175
10% offered a daily rate of more than £500 £450 £450
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 46 30 45
Average hourly rate £15.56 £13.20 £31.00
Average hourly rate % change year-on-year
+17.84% -57.41%
90% offered a hourly rate of more than £9.50 £10.00 £11.85
10% offered a hourly rate of more than £37.04 £50.00 £45.00
UK excluding London average hourly rate £17.24 £17.00 £17.00
% change year-on-year
+1.41% -

3rd Line Support
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Leeds

3rd Line Support
Daily Rate Trend in Leeds

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the Leeds region.

3rd Line Support Daily Rate Trend in Leeds

3rd Line Support
Daily Rate Histogram in Leeds

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the Leeds region over the 3 months to 2 September 2015.

3rd Line Support Daily Rate Histogram in Leeds

3rd Line Support
Hourly Rate Trend in Leeds

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the Leeds region.

3rd Line Support Hourly Rate Trend in Leeds

3rd Line Support
Top 30 Related IT Skills in Leeds

For the 6 months to 2 September 2015, IT contractor jobs across the Leeds region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 15 (71.43%) Windows
2 11 (52.38%) MS Exchange
3 9 (42.86%) Cisco
4 8 (38.10%) Windows Server 2008
5 7 (33.33%) VMware
5 7 (33.33%) Active Directory
6 6 (28.57%) DNS
6 6 (28.57%) SQL
6 6 (28.57%) SQL Server
6 6 (28.57%) Windows Server 2012
7 5 (23.81%) Exchange Server 2010
7 5 (23.81%) Microsoft
8 4 (19.05%) Microsoft Certification
8 4 (19.05%) LAN
8 4 (19.05%) Windows Server 2003
8 4 (19.05%) Lync
8 4 (19.05%) Exchange Server 2007
9 3 (14.29%) Exchange Server 2003
9 3 (14.29%) SQL Server 2008
9 3 (14.29%) SCCM
9 3 (14.29%) SQL Server 2012
9 3 (14.29%) Hyper-V
9 3 (14.29%) SolarWinds
9 3 (14.29%) Cisco Certification
9 3 (14.29%) Firewall
9 3 (14.29%) WAN
9 3 (14.29%) SharePoint
9 3 (14.29%) CCNA
9 3 (14.29%) T-SQL
9 3 (14.29%) IIS

3rd Line Support
Top Related IT Skills in Leeds by Category

For the 6 months to 2 September 2015, IT contractor jobs across the Leeds region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (52.38%) MS Exchange
2 5 (23.81%) Exchange Server 2010
3 4 (19.05%) Exchange Server 2007
3 4 (19.05%) Lync
4 3 (14.29%) Exchange Server 2003
4 3 (14.29%) IIS
4 3 (14.29%) SharePoint
5 2 (9.52%) Exchange Server 2013
Applications
1 3 (14.29%) MS Excel
2 1 (4.76%) MS Office
Business Applications
1 1 (4.76%) Line 500
Communications & Networking
1 6 (28.57%) DNS
2 4 (19.05%) LAN
3 3 (14.29%) WAN
3 3 (14.29%) Firewall
4 2 (9.52%) DHCP
5 1 (4.76%) SNMP
5 1 (4.76%) VPN
5 1 (4.76%) Wi-Fi
5 1 (4.76%) Internet
Database & Business Intelligence
1 6 (28.57%) SQL Server
2 3 (14.29%) SQL Server 2008
2 3 (14.29%) SQL Server 2012
3 2 (9.52%) Crystal Reports
3 2 (9.52%) SQL Server 2005
Development Applications
1 1 (4.76%) Visual Studio
General
1 2 (9.52%) Finance
1 2 (9.52%) Legal
Libraries, Frameworks & Software Standards
1 2 (9.52%) XML
2 1 (4.76%) ODBC
2 1 (4.76%) WSDL
2 1 (4.76%) OLE
2 1 (4.76%) OLE DB
2 1 (4.76%) SOAP
2 1 (4.76%) Web Services
Miscellaneous
1 2 (9.52%) Management Information System
2 1 (4.76%) Mobile App
2 1 (4.76%) Analytical Skills
2 1 (4.76%) Private Cloud
Operating Systems
1 15 (71.43%) Windows
2 8 (38.10%) Windows Server 2008
3 6 (28.57%) Windows Server 2012
4 4 (19.05%) Windows Server 2003
5 2 (9.52%) Windows 7
5 2 (9.52%) Windows XP
6 1 (4.76%) UNIX
6 1 (4.76%) Linux
6 1 (4.76%) Windows Vista
Processes & Methodologies
1 3 (14.29%) ITIL
2 2 (9.52%) Service Delivery
3 1 (4.76%) ITSM
3 1 (4.76%) Workflow
3 1 (4.76%) Practice Management
3 1 (4.76%) Document Management
3 1 (4.76%) Data Analysis
3 1 (4.76%) Problem Management
3 1 (4.76%) Fault Management
3 1 (4.76%) Network Management
3 1 (4.76%) CRM
3 1 (4.76%) ERP
3 1 (4.76%) Service Management
Programming Languages
1 6 (28.57%) SQL
2 3 (14.29%) T-SQL
3 2 (9.52%) PowerShell
4 1 (4.76%) VBScript
Qualifications
1 4 (19.05%) Microsoft Certification
2 3 (14.29%) CCNA
2 3 (14.29%) Cisco Certification
3 2 (9.52%) MCSE
3 2 (9.52%) VMware Certified Professional (VCP)
3 2 (9.52%) MCTS
3 2 (9.52%) MCITP
Quality Assurance & Compliance
1 1 (4.76%) SLA
System Software
1 7 (33.33%) Active Directory
2 3 (14.29%) Hyper-V
3 1 (4.76%) XenApp
3 1 (4.76%) XenDesktop
3 1 (4.76%) vSphere
3 1 (4.76%) Terminal Services
3 1 (4.76%) VMware Infrastructure
Systems Management
1 3 (14.29%) SCCM
2 2 (9.52%) SolarWinds Orion
2 2 (9.52%) SCOrch
3 1 (4.76%) HP SIM
3 1 (4.76%) SCOM
3 1 (4.76%) SCVMM
Vendors
1 9 (42.86%) Cisco
2 7 (33.33%) VMware
3 5 (23.81%) Microsoft
4 3 (14.29%) SolarWinds
5 1 (4.76%) Kaspersky
5 1 (4.76%) HP
5 1 (4.76%) Sage
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