The table below looks at the statistics for Incident Management skills in IT contracts advertised for the Leeds region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
Incident Management
Rank 53 51 71
Rank change year-on-year
-2 +20
Contract jobs citing Incident Management 51 27 10
As % of all contract IT jobs located in Leeds 3.13% 2.60% 1.10%
As % of the Processes & Methodologies category 3.74% 3.15% 1.42%
Number of daily rates quoted 38 16 9
Average daily rate
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£275 £185 £275
Average daily rate % change year-on-year
+48.64% -32.72%
90% offered a daily rate of more than £132 £161 £250
10% offered a daily rate of more than £300 £363 £325
UK excluding London average daily rate £325 £315 £315
% change year-on-year
+3.17% -
Number of hourly rates quoted 2 2 0
Average hourly rate £12.00 £15.25 -
Average hourly rate % change year-on-year
-21.31% -
UK excluding London average hourly rate £16.50 £17.00 £12.00
% change year-on-year
-2.94% +41.66%
Incident Management
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Leeds region.

Processes & Methodologies Category
Leeds
Contract IT job ads with a match in the
Processes & Methodologies category
1364 856 702
As % of all contract IT jobs located in Leeds 83.63% 82.39% 77.40%
Number of daily rates quoted 1009 588 387
Average daily rate £375 £340 £313
Average daily rate % change year-on-year
+10.29% +8.80%
90% offered a daily rate of more than £275 £220 £210
10% offered a daily rate of more than £525 £450 £445
UK excluding London average daily rate £388 £375 £375
% change year-on-year
+3.33% -
Number of hourly rates quoted 28 15 24
Average hourly rate £20.00 £13.25 £38.00
Average hourly rate % change year-on-year
+50.94% -65.13%
90% offered a hourly rate of more than £9.00 £10.76 £29.00
10% offered a hourly rate of more than £175.00 £50.00 £45.00
UK excluding London average hourly rate £30.00 £26.98 £31.00
% change year-on-year
+11.21% -12.98%

Incident Management
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the Leeds region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Leeds

Incident Management
Daily Rate Trend in Leeds

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the Leeds region.

Incident Management Daily Rate Trend in Leeds

Incident Management
Daily Rate Histogram in Leeds

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the Leeds region over the 3 months to 29 July 2015.

Incident Management Daily Rate Histogram in Leeds

Incident Management
Hourly Rate Trend in Leeds

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the Leeds region.

Incident Management Hourly Rate Trend in Leeds

Incident Management
Top 30 Related IT Skills in Leeds

For the 6 months to 29 July 2015, IT contractor jobs across the Leeds region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 60 (65.22%) ITIL
2 46 (50.00%) Service Management
3 31 (33.70%) Change Management
4 28 (30.43%) UNIX
5 25 (27.17%) Problem Management
6 23 (25.00%) Workflow
7 22 (23.91%) Splunk
8 21 (22.83%) CentOS
8 21 (22.83%) ITSM
8 21 (22.83%) Ubuntu
8 21 (22.83%) SLA
9 18 (19.57%) Cisco
9 18 (19.57%) Windows
9 18 (19.57%) Finance
10 16 (17.39%) Firewall
10 16 (17.39%) LDAP
11 15 (16.30%) SSL
12 14 (15.22%) Smartcard
13 12 (13.04%) VMware
14 11 (11.96%) Project Management
15 10 (10.87%) Business Analysis
15 10 (10.87%) Release Management
15 10 (10.87%) ITIL Certification
15 10 (10.87%) Linux
16 9 (9.78%) Python
16 9 (9.78%) SAN
16 9 (9.78%) Knowledge Management
17 8 (8.70%) Performance Management
17 8 (8.70%) Capacity Management
17 8 (8.70%) NHS

Incident Management
Top Related IT Skills in Leeds by Category

For the 6 months to 29 July 2015, IT contractor jobs across the Leeds region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (3.26%) IIS
1 3 (3.26%) MS Exchange
2 2 (2.17%) Tomcat
2 2 (2.17%) Lync
3 1 (1.09%) Exchange Server 2010
3 1 (1.09%) SAS
3 1 (1.09%) Exchange Server 2007
Applications
1 7 (7.61%) MS Office
2 6 (6.52%) MS Excel
Business Applications
1 2 (2.17%) Remedy ITSM
Cloud Services
1 1 (1.09%) Office 365
1 1 (1.09%) IaaS
Communications & Networking
1 16 (17.39%) LDAP
1 16 (17.39%) Firewall
2 15 (16.30%) SSL
3 9 (9.78%) SAN
4 7 (7.61%) GPRS
4 7 (7.61%) GSM
4 7 (7.61%) UMTS
4 7 (7.61%) LTE
5 6 (6.52%) Radio Access Network
5 6 (6.52%) 3G
6 5 (5.43%) 2G
7 3 (3.26%) Unified Communications
7 3 (3.26%) Telepresence
7 3 (3.26%) DNS
7 3 (3.26%) WAN
7 3 (3.26%) LAN
8 2 (2.17%) DHCP
8 2 (2.17%) TCP/IP
8 2 (2.17%) Wireless
9 1 (1.09%) WebEx
Database & Business Intelligence
1 4 (4.35%) SQL Server
2 1 (1.09%) OLAP
2 1 (1.09%) MS Access
2 1 (1.09%) Data Warehouse
2 1 (1.09%) BusinessObjects
2 1 (1.09%) SQL Server 2005
2 1 (1.09%) Oracle OLAP
2 1 (1.09%) SQL Server 2008
2 1 (1.09%) Relational Database
General
1 18 (19.57%) Finance
2 1 (1.09%) Legal
Job Titles
1 30 (32.61%) Analyst
2 22 (23.91%) Service Analyst
3 12 (13.04%) Incident Manager
4 9 (9.78%) Incident Analyst
4 9 (9.78%) 2nd Line Support
4 9 (9.78%) Technical Support
5 7 (7.61%) Support Analyst
5 7 (7.61%) Service Desk Analyst
6 6 (6.52%) Service Manager
7 5 (5.43%) Support Engineer
8 4 (4.35%) IT Services Manager
9 3 (3.26%) 2nd Line Support Engineer
9 3 (3.26%) Service Management Analyst
10 2 (2.17%) Technical Customer Support
10 2 (2.17%) Support Technician
10 2 (2.17%) 1st Line Support
10 2 (2.17%) Project Manager
10 2 (2.17%) Tester
10 2 (2.17%) ICT Technician
10 2 (2.17%) SAP Tester
Libraries, Frameworks & Software Standards
1 2 (2.17%) .NET
1 2 (2.17%) CSS
2 1 (1.09%) XML
2 1 (1.09%) ASP.NET 2.0
2 1 (1.09%) ASP.NET
2 1 (1.09%) HTML
Miscellaneous
1 14 (15.22%) Smartcard
2 8 (8.70%) NHS
3 4 (4.35%) Management Information System
4 3 (3.26%) Video Conferencing
5 2 (2.17%) Data Centre
6 1 (1.09%) Smart Meter
6 1 (1.09%) Analytical Skills
6 1 (1.09%) Replication
6 1 (1.09%) PKI
6 1 (1.09%) Statistics
Operating Systems
1 28 (30.43%) UNIX
2 21 (22.83%) Ubuntu
2 21 (22.83%) CentOS
3 18 (19.57%) Windows
4 10 (10.87%) Linux
5 6 (6.52%) Windows Server 2008
6 4 (4.35%) Windows Server 2003
6 4 (4.35%) Solaris
7 3 (3.26%) Windows Server 2012
7 3 (3.26%) Windows XP
8 2 (2.17%) AIX
8 2 (2.17%) Red Hat Enterprise Linux
9 1 (1.09%) Windows 7
9 1 (1.09%) Windows 8
9 1 (1.09%) Debian
Processes & Methodologies
1 60 (65.22%) ITIL
2 46 (50.00%) Service Management
3 31 (33.70%) Change Management
4 25 (27.17%) Problem Management
5 23 (25.00%) Workflow
6 21 (22.83%) ITSM
7 11 (11.96%) Project Management
8 10 (10.87%) Release Management
8 10 (10.87%) Business Analysis
9 9 (9.78%) Knowledge Management
10 8 (8.70%) Performance Management
10 8 (8.70%) Capacity Management
11 7 (7.61%) Service Continuity Management
11 7 (7.61%) Trend Analysis
11 7 (7.61%) Fault Management
11 7 (7.61%) Configuration Management
11 7 (7.61%) E-Commerce
12 4 (4.35%) Disaster Recovery
12 4 (4.35%) Stakeholder Management
12 4 (4.35%) Network Architecture
Programming Languages
1 9 (9.78%) Python
2 4 (4.35%) SQL
3 1 (1.09%) VBA
3 1 (1.09%) PL/SQL
Qualifications
1 10 (10.87%) ITIL Certification
2 5 (5.43%) Security Cleared
3 2 (2.17%) CCNA
3 2 (2.17%) ISEB
3 2 (2.17%) Cisco Certification
4 1 (1.09%) Microsoft Certification
4 1 (1.09%) CCVP
4 1 (1.09%) VMware Certified Professional (VCP)
4 1 (1.09%) MCITP
4 1 (1.09%) SC Cleared
4 1 (1.09%) ITIL Foundation Certificate
4 1 (1.09%) MCSE
4 1 (1.09%) CCSP
4 1 (1.09%) CCNP
Quality Assurance & Compliance
1 21 (22.83%) SLA
2 7 (7.61%) QA
3 6 (6.52%) ISO/IEC 27001
System Software
1 6 (6.52%) VMware Server
2 4 (4.35%) Active Directory
3 2 (2.17%) VMware Infrastructure
4 1 (1.09%) Hyper-V
4 1 (1.09%) Forefront TMG
4 1 (1.09%) Firmware
Systems Management
1 2 (2.17%) Netcool
1 2 (2.17%) Nagios
1 2 (2.17%) NSN NetAct
2 1 (1.09%) Cisco UCCX
2 1 (1.09%) Cisco CUCM
2 1 (1.09%) Forefront Identity Manager
2 1 (1.09%) Opsview
2 1 (1.09%) WSUS
2 1 (1.09%) SCCM
2 1 (1.09%) SCOM
Vendors
1 22 (23.91%) Splunk
2 18 (19.57%) Cisco
3 12 (13.04%) VMware
4 8 (8.70%) Microsoft
5 7 (7.61%) Amdocs
6 4 (4.35%) Red Hat
7 3 (3.26%) HP
8 2 (2.17%) Mapinfo
8 2 (2.17%) Remedy
8 2 (2.17%) Tandberg
8 2 (2.17%) Oracle
8 2 (2.17%) SAP
9 1 (1.09%) Veeam
9 1 (1.09%) SolarWinds
9 1 (1.09%) Actix
9 1 (1.09%) McAfee
9 1 (1.09%) Sophos
9 1 (1.09%) Citrix
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