The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Leicestershire region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Second Line Support
Rank 34 38 34
Rank change year-on-year
+4 -4
Contract jobs requiring a 2nd Line Support 5 4 5
As % of all contract IT jobs located in Leicestershire 1.79% 1.28% 1.73%
As % of the Job Titles category 1.92% 1.40% 1.83%
Number of daily rates quoted 1 0 0
Average daily rate
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of your Daily Rate
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£165 - -
UK excluding London average daily rate £160 £150 £170
% change year-on-year
+6.66% -11.76%
Number of hourly rates quoted 3 3 4
Average hourly rate £10.50 £13.00 £10.75
Average hourly rate % change year-on-year
-19.23% +20.93%
UK excluding London average hourly rate £15.00 £14.50 £14.78
% change year-on-year
+3.44% -1.86%
2nd Line Support
East Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Leicestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Leicestershire
Contract IT job ads with a match in the
Job Titles category
261 286 273
As % of all contract IT jobs located in Leicestershire 93.55% 91.37% 94.46%
Number of daily rates quoted 117 126 101
Average daily rate £325 £300 £275
Average daily rate % change year-on-year
+8.33% +9.09%
90% offered a daily rate of more than £210 £210 £190
10% offered a daily rate of more than £525 £425 £400
UK excluding London average daily rate £360 £350 £348
% change year-on-year
+2.85% +0.71%
Number of hourly rates quoted 38 35 55
Average hourly rate £37.50 £20.50 £35.00
Average hourly rate % change year-on-year
+82.92% -41.42%
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

2nd Line Support
Jobs Demand Trend in Leicestershire

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Leicestershire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Leicestershire

2nd Line Support
Daily Rate Trend in Leicestershire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Leicestershire region.

2nd Line Support Daily Rate Trend in Leicestershire

2nd Line Support
Hourly Rate Trend in Leicestershire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Leicestershire region.

2nd Line Support Hourly Rate Trend in Leicestershire

2nd Line Support
Contract Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the Leicestershire region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester +9 4 £165 -
2nd Line Support
East Midlands

2nd Line Support
Top 30 Related IT Skills in Leicestershire

For the 6 months to 19 September 2014, IT contractor jobs across the Leicestershire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 11 (73.33%) Windows
2 8 (53.33%) Active Directory
3 7 (46.67%) Microsoft
3 7 (46.67%) MS Excel
3 7 (46.67%) Windows XP
3 7 (46.67%) Windows 7
4 5 (33.33%) MS Office
4 5 (33.33%) WAN
5 3 (20.00%) ITIL
5 3 (20.00%) IBM Notes
5 3 (20.00%) LAN
5 3 (20.00%) Lotus
5 3 (20.00%) Time Management
6 2 (13.33%) Windows Server 2008
6 2 (13.33%) Windows 2000 Server
6 2 (13.33%) Office 365
6 2 (13.33%) Line Management
6 2 (13.33%) Blackberry
6 2 (13.33%) Blackberry Enterprise Server
6 2 (13.33%) Service Delivery
6 2 (13.33%) Firewall
6 2 (13.33%) Stakeholder Management
6 2 (13.33%) Mac OS X
6 2 (13.33%) Windows Server 2003
6 2 (13.33%) SQL
6 2 (13.33%) ADSL
6 2 (13.33%) TCP/IP
6 2 (13.33%) SLA
7 1 (6.67%) Citrix
7 1 (6.67%) Microsoft Certification

2nd Line Support
Top Related IT Skills in Leicestershire by Category

For the 6 months to 19 September 2014, IT contractor jobs across the Leicestershire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (20.00%) IBM Notes
2 2 (13.33%) Blackberry Enterprise Server
Applications
1 7 (46.67%) MS Excel
2 5 (33.33%) MS Office
Cloud Services
1 2 (13.33%) Office 365
Communications & Networking
1 5 (33.33%) WAN
2 3 (20.00%) LAN
3 2 (13.33%) Firewall
3 2 (13.33%) ADSL
3 2 (13.33%) TCP/IP
4 1 (6.67%) DNS
4 1 (6.67%) DHCP
4 1 (6.67%) Structured Cabling
Miscellaneous
1 2 (13.33%) Blackberry
2 1 (6.67%) Smartphone
Operating Systems
1 11 (73.33%) Windows
2 7 (46.67%) Windows XP
2 7 (46.67%) Windows 7
3 2 (13.33%) Windows Server 2008
3 2 (13.33%) Windows 2000 Server
3 2 (13.33%) Mac OS X
3 2 (13.33%) Windows Server 2003
Processes & Methodologies
1 3 (20.00%) ITIL
1 3 (20.00%) Time Management
2 2 (13.33%) Line Management
2 2 (13.33%) Service Delivery
2 2 (13.33%) Stakeholder Management
Programming Languages
1 2 (13.33%) SQL
Qualifications
1 1 (6.67%) Microsoft Certification
Quality Assurance & Compliance
1 2 (13.33%) SLA
System Software
1 8 (53.33%) Active Directory
Vendors
1 7 (46.67%) Microsoft
2 3 (20.00%) Lotus
3 1 (6.67%) Citrix
3 1 (6.67%) Symantec