2nd Line Support Contracts in Leicestershire
 
Demand Trend Daily Rate Trend Hourly Rate Trend Job Locations Related Skills

The first table below looks at the demand for the 2nd Line Support role in IT contracts advertised for the Leicestershire region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Leicestershire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
 3 months to
21 May 2013		 Same period 2012 Same period 2011
Second Line Support
Rank 23 24 35
Rank change year-on-year
+1 +11
Contract jobs requiring a 2nd Line Support 10 1 1
As % of all contract IT jobs located in Leicestershire 4.717% 0.474% 0.431%
As % of the Job Titles category 5.051% 0.513% 0.450%
Number of daily rates quoted 0 1 0
Average daily rate - £200 -
UK excluding London average daily rate £170 £140 £160
% change year-on-year
+21.42% -12.50%
Number of hourly rates quoted 7 0 0
Average hourly rate £13.50 - -
UK excluding London average hourly rate £15.00 £14.00 £14.00
% change year-on-year
+7.14% -
All Job Titles
Leicestershire
Contract IT job ads with a match in the
Job Titles category		 198 195 222
As % of all contract IT jobs located in Leicestershire 93.40% 92.42% 95.69%
Number of daily rates quoted 70 51 61
Average daily rate £325 £301 £350
Average daily rate % change year-on-year
+8.15% -14.14%
90% offered a daily rate of more than £240 £150 £192
10% offered a daily rate of more than £540 £450 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 47 30 32
Average hourly rate £13.50 £11.00 £32.50
Average hourly rate % change year-on-year
+22.72% -66.15%
90% offered a hourly rate of more than £11.00 £8.50 £16.00
10% offered a hourly rate of more than £35.00 £20.00 £36.50
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
2nd Line Support
East Midlands

2nd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support across the Leicestershire region as a proportion of the total demand within the Job Titles category.

Leicestershire 2nd Line Support Jobs Demand Trend

2nd Line Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Leicestershire region.

Leicestershire 2nd Line Support Daily Rate Trend

2nd Line Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Leicestershire region.

Leicestershire 2nd Line Support Hourly Rate Trend

2nd Line Support
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the Leicestershire region over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Average
Daily Rate
Last 3 Months		 Average Daily Rate
% Change
on Same Period
Last Year
Leicester 0 7 - -
Loughborough - 1 - -
Hinckley - 1 - -
2nd Line Support
East Midlands

2nd Line Support
Top 22 Related IT Skills

For the 6 months to 21 May 2013, IT contractor jobs across the Leicestershire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 13 (92.86%) Windows
1 13 (92.86%) Active Directory
2 8 (57.14%) Windows 7
3 7 (50.00%) MS Office
4 5 (35.71%) Windows XP
5 4 (28.57%) Microsoft
5 4 (28.57%) Data Security
6 3 (21.43%) Lync
6 3 (21.43%) Unified Communications
6 3 (21.43%) ITIL
6 3 (21.43%) Citrix
6 3 (21.43%) VMware
7 1 (7.143%) Asset Management
7 1 (7.143%) Exchange Server 2003
7 1 (7.143%) Windows Vista
7 1 (7.143%) Exchange Server 2007
7 1 (7.143%) Windows Server 2008
7 1 (7.143%) MS Exchange
7 1 (7.143%) LAN
7 1 (7.143%) WLAN
7 1 (7.143%) Manufacturing
7 1 (7.143%) Migration

2nd Line Support
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT contractor jobs across the Leicestershire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (21.43%) Lync
2 1 (7.143%) Exchange Server 2003
2 1 (7.143%) Exchange Server 2007
2 1 (7.143%) MS Exchange
Applications
1 7 (50.00%) MS Office
Communications & Networking
1 3 (21.43%) Unified Communications
2 1 (7.143%) LAN
2 1 (7.143%) WLAN
General
1 1 (7.143%) Manufacturing
Operating Systems
1 13 (92.86%) Windows
2 8 (57.14%) Windows 7
3 5 (35.71%) Windows XP
4 1 (7.143%) Windows Vista
4 1 (7.143%) Windows Server 2008
Processes & Methodologies
1 4 (28.57%) Data Security
2 3 (21.43%) ITIL
3 1 (7.143%) Asset Management
3 1 (7.143%) Migration
System Software
1 13 (92.86%) Active Directory
Vendors
1 4 (28.57%) Microsoft
2 3 (21.43%) Citrix
2 3 (21.43%) VMware
1st/2nd Line Support
Loughborough, East Midlands
My client is looking for a 1st/2nd line support technician to join them on a 3 month contract to effectively manage the helpdesk and diagnose and resolve...
Hays Specialist Recruitment Ltd
Rate: £10.00 - £15.00 per hour + Dependant on rate
Posted: 27 April 2013
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Last Updated Tuesday 21 May 2013
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