The first table below looks at the demand for the 2nd Line Support role in IT contracts advertised for the Leicestershire region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Leicestershire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Second Line Support
Rank 34 34 29
Rank change year-on-year
0 -5
Contract jobs requiring a 2nd Line Support 7 1 4
As % of all contract IT jobs located in Leicestershire 2.27% 0.39% 1.59%
As % of the Job Titles category 2.38% 0.42% 1.67%
Number of daily rates quoted 0 0 0
Average daily rate
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of your Daily Rate
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- - -
UK excluding London average daily rate £163 £150 £140
% change year-on-year
+8.33% +7.14%
Number of hourly rates quoted 5 0 3
Average hourly rate £11.00 - £11.50
90% offered a hourly rate of more than £10.50 - £10.30
10% offered a hourly rate of more than £12.20 - £12.70
UK excluding London average hourly rate £14.75 £15.10 £14.80
% change year-on-year
-2.33% +2.04%
Job Titles Category
Leicestershire
Contract IT job ads with a match in the
Job Titles category
294 240 240
As % of all contract IT jobs located in Leicestershire 95.15% 93.39% 95.62%
Number of daily rates quoted 143 112 68
Average daily rate £300 £350 £301
Average daily rate % change year-on-year
-14.28% +16.47%
90% offered a daily rate of more than £200 £200 £200
10% offered a daily rate of more than £525 £463 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 43 25 34
Average hourly rate £35.00 £17.50 £20.00
Average hourly rate % change year-on-year
+100.00% -12.50%
90% offered a hourly rate of more than £10.50 £9.50 £11.00
10% offered a hourly rate of more than £37.50 £36.80 £45.00
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%
2nd Line Support
East Midlands

2nd Line Support
Jobs Demand Trend in Leicestershire

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Leicestershire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Leicestershire

2nd Line Support
Daily Rate Trend in Leicestershire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Leicestershire region.

2nd Line Support Daily Rate Trend in Leicestershire

2nd Line Support
Hourly Rate Trend in Leicestershire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Leicestershire region.

2nd Line Support Hourly Rate Trend in Leicestershire

2nd Line Support
Contract Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the Leicestershire region over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester - 7 - - 1
2nd Line Support
East Midlands

2nd Line Support
Top 30 Related IT Skills in Leicestershire

For the 6 months to 31 July 2014, IT contractor jobs across the Leicestershire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 12 (70.59%) Windows
2 10 (58.82%) Windows XP
3 8 (47.06%) Active Directory
3 8 (47.06%) Windows 7
4 7 (41.18%) Microsoft
5 6 (35.29%) MS Excel
5 6 (35.29%) MS Office
6 4 (23.53%) WAN
7 3 (17.65%) SLA
7 3 (17.65%) LAN
7 3 (17.65%) ITIL
8 2 (11.76%) Mac OS X
8 2 (11.76%) Windows Server 2003
8 2 (11.76%) Blackberry
8 2 (11.76%) Blackberry Enterprise Server
8 2 (11.76%) Firewall
8 2 (11.76%) SQL
8 2 (11.76%) MS Exchange
8 2 (11.76%) TCP/IP
8 2 (11.76%) Time Management
8 2 (11.76%) Windows Server 2008
8 2 (11.76%) Windows 2000 Server
8 2 (11.76%) Stakeholder Management
8 2 (11.76%) Office 365
9 1 (5.88%) VMware
9 1 (5.88%) Retail
9 1 (5.88%) Incident Management
9 1 (5.88%) Exchange Server 2003
9 1 (5.88%) SCADA
9 1 (5.88%) SCCM

2nd Line Support
Top Related IT Skills in Leicestershire by Category

For the 6 months to 31 July 2014, IT contractor jobs across the Leicestershire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (11.76%) MS Exchange
1 2 (11.76%) Blackberry Enterprise Server
2 1 (5.88%) Exchange Server 2003
2 1 (5.88%) Exchange Server 2010
2 1 (5.88%) IBM Notes
Applications
1 6 (35.29%) MS Office
1 6 (35.29%) MS Excel
Cloud Services
1 2 (11.76%) Office 365
Communications & Networking
1 4 (23.53%) WAN
2 3 (17.65%) LAN
3 2 (11.76%) TCP/IP
3 2 (11.76%) Firewall
4 1 (5.88%) SAN
4 1 (5.88%) ADSL
General
1 1 (5.88%) Manufacturing
1 1 (5.88%) Retail
Miscellaneous
1 2 (11.76%) Blackberry
2 1 (5.88%) SCADA
Operating Systems
1 12 (70.59%) Windows
2 10 (58.82%) Windows XP
3 8 (47.06%) Windows 7
4 2 (11.76%) Mac OS X
4 2 (11.76%) Windows Server 2003
4 2 (11.76%) Windows Server 2008
4 2 (11.76%) Windows 2000 Server
5 1 (5.88%) Windows 2000
Processes & Methodologies
1 3 (17.65%) ITIL
2 2 (11.76%) Stakeholder Management
2 2 (11.76%) Time Management
3 1 (5.88%) Incident Management
3 1 (5.88%) Six Sigma
3 1 (5.88%) Service Delivery
3 1 (5.88%) ITSM
3 1 (5.88%) Risk Management
3 1 (5.88%) Migration
Programming Languages
1 2 (11.76%) SQL
Quality Assurance & Compliance
1 3 (17.65%) SLA
System Software
1 8 (47.06%) Active Directory
2 1 (5.88%) VMware Infrastructure
Systems Management
1 1 (5.88%) Norton AntiVirus
1 1 (5.88%) SCCM
Vendors
1 7 (41.18%) Microsoft
2 1 (5.88%) Lotus
2 1 (5.88%) Symantec
2 1 (5.88%) VMware
2 1 (5.88%) Cisco