The table below looks at the statistics for ITSM skills in IT contracts advertised for the Leicestershire region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 37 40 26
Rank change year-on-year
+3 -14
Contract jobs citing ITSM 1 7 6
As % of all contract IT jobs located in Leicestershire 0.29% 1.99% 2.70%
As % of the Processes & Methodologies category 0.45% 2.73% 3.90%
Number of daily rates quoted 0 1 1
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
- £98 £450
Average daily rate % change year-on-year
- -78.33%
UK excluding London average daily rate £375 £352 £400
% change year-on-year
+6.53% -12.00%
Number of hourly rates quoted 1 4 3
Average hourly rate £10.61 £16.50 £14.00
Average hourly rate % change year-on-year
-35.72% +17.85%
UK excluding London average hourly rate £13.14 £19.00 £14.50
% change year-on-year
-30.84% +31.03%
ITSM
East Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Leicestershire region.

Processes & Methodologies Category
Leicestershire
Contract IT job ads with a match in the
Processes & Methodologies category
223 256 154
As % of all contract IT jobs located in Leicestershire 65.59% 72.93% 69.37%
Number of daily rates quoted 129 118 67
Average daily rate £310 £300 £340
Average daily rate % change year-on-year
+3.33% -11.76%
90% offered a daily rate of more than £150 £175 £275
10% offered a daily rate of more than £440 £413 £725
UK excluding London average daily rate £393 £375 £363
% change year-on-year
+4.66% +3.44%
Number of hourly rates quoted 10 39 21
Average hourly rate £16.00 £30.00 £27.50
Average hourly rate % change year-on-year
-46.66% +9.09%
UK excluding London average hourly rate £30.50 £30.50 £32.00
% change year-on-year
- -4.68%

ITSM
Jobs Demand Trend in Leicestershire

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Leicestershire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Leicestershire

ITSM
Daily Rate Trend in Leicestershire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Leicestershire region.

ITSM Daily Rate Trend in Leicestershire

ITSM
Hourly Rate Trend in Leicestershire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Leicestershire region.

ITSM Hourly Rate Trend in Leicestershire

ITSM
Top 30 Related IT Skills in Leicestershire

For the 6 months to 24 April 2015, IT contractor jobs across the Leicestershire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 3 (60.00%) Service Management
2 2 (40.00%) Release Management
2 2 (40.00%) PRINCE2
2 2 (40.00%) Microsoft
2 2 (40.00%) Resource Management
2 2 (40.00%) Portfolio Management
2 2 (40.00%) Performance Metrics
3 1 (20.00%) MS Office
3 1 (20.00%) Root Cause Analysis
3 1 (20.00%) Windows Server 2012
3 1 (20.00%) Exchange Server 2013
3 1 (20.00%) Service Desk Management
3 1 (20.00%) Line Management
3 1 (20.00%) Problem Management
3 1 (20.00%) Remedy ITSM
3 1 (20.00%) Active Directory
3 1 (20.00%) HP
3 1 (20.00%) Dell
3 1 (20.00%) Citrix
3 1 (20.00%) SAN
3 1 (20.00%) Remedy
3 1 (20.00%) Windows
3 1 (20.00%) MS Excel
3 1 (20.00%) CRM
3 1 (20.00%) SharePoint
3 1 (20.00%) MS Exchange
3 1 (20.00%) Eclipse
3 1 (20.00%) SLA
3 1 (20.00%) ServiceCenter
3 1 (20.00%) iSCSI

ITSM
Top Related IT Skills in Leicestershire by Category

For the 6 months to 24 April 2015, IT contractor jobs across the Leicestershire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (20.00%) Exchange Server 2013
1 1 (20.00%) SharePoint
1 1 (20.00%) MS Exchange
1 1 (20.00%) Exchange Server 2010
Applications
1 1 (20.00%) MS Office
1 1 (20.00%) MS Excel
Business Applications
1 1 (20.00%) Remedy ITSM
Communications & Networking
1 1 (20.00%) SAN
1 1 (20.00%) iSCSI
1 1 (20.00%) Fibre Channel
Development Applications
1 1 (20.00%) Eclipse
General
1 1 (20.00%) Financial Institution
1 1 (20.00%) Finance
Job Titles
1 1 (20.00%) 3rd Line Support Specialist
1 1 (20.00%) Customer Analyst
1 1 (20.00%) Analyst
1 1 (20.00%) Support Specialist
1 1 (20.00%) 3rd Line Support
1 1 (20.00%) Help Desk Support
1 1 (20.00%) Relationships Manager
1 1 (20.00%) Citrix Specialist
Miscellaneous
1 2 (40.00%) Performance Metrics
2 1 (20.00%) Management Information System
2 1 (20.00%) Statistics
Operating Systems
1 1 (20.00%) Windows Server 2012
1 1 (20.00%) Windows
1 1 (20.00%) Windows Server 2008
Processes & Methodologies
1 3 (60.00%) Service Management
2 2 (40.00%) Release Management
2 2 (40.00%) PRINCE2
2 2 (40.00%) Resource Management
2 2 (40.00%) Portfolio Management
3 1 (20.00%) Root Cause Analysis
3 1 (20.00%) Service Desk Management
3 1 (20.00%) Line Management
3 1 (20.00%) Problem Management
3 1 (20.00%) CRM
3 1 (20.00%) Disaster Recovery
3 1 (20.00%) Incident Management
Quality Assurance & Compliance
1 1 (20.00%) SLA
System Software
1 1 (20.00%) Active Directory
1 1 (20.00%) Hyper-V
1 1 (20.00%) XenApp
Systems Management
1 1 (20.00%) ServiceCenter
Vendors
1 2 (40.00%) Microsoft
2 1 (20.00%) HP
2 1 (20.00%) Dell
2 1 (20.00%) Citrix
2 1 (20.00%) Remedy