The first table below looks at the demand for ITSM skills in IT contracts advertised for the Leicestershire region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Leicestershire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 39 26 22
Rank change year-on-year
-13 -4
Contract jobs citing ITSM 7 6 7
As % of all contract IT jobs located in Leicestershire 1.98% 2.69% 2.78%
As % of the Processes & Methodologies category 2.72% 3.82% 5.22%
Number of daily rates quoted 1 1 0
Average daily rate £98 £450 -
Average daily rate % change year-on-year
-78.33% -
UK excluding London average daily rate £363 £400 £395
% change year-on-year
-9.37% +1.26%
Number of hourly rates quoted 4 3 3
Average hourly rate £16.50 £14.00 £11.00
Average hourly rate % change year-on-year
+17.85% +27.27%
UK excluding London average hourly rate £19.00 £14.50 £16.00
% change year-on-year
+31.03% -9.37%
Processes & Methodologies Category
Leicestershire
Contract IT job ads with a match in the
Processes & Methodologies category
257 157 134
As % of all contract IT jobs located in Leicestershire 72.60% 70.40% 53.17%
Number of daily rates quoted 120 58 43
Average daily rate £300 £338 £300
Average daily rate % change year-on-year
-11.11% +12.50%
90% offered a daily rate of more than £175 £275 £200
10% offered a daily rate of more than £413 £750 £375
UK excluding London average daily rate £375 £361 £370
% change year-on-year
+4.02% -2.56%
Number of hourly rates quoted 34 27 10
Average hourly rate £27.50 £27.50 £18.00
Average hourly rate % change year-on-year
- +52.77%
90% offered a hourly rate of more than £10.50 £13.67 £8.50
10% offered a hourly rate of more than £36.00 £35.00 £35.00
UK excluding London average hourly rate £30.00 £32.00 £27.00
% change year-on-year
-6.25% +18.51%
ITSM
East Midlands

ITSM
Jobs Demand Trend in Leicestershire

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Leicestershire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Leicestershire

ITSM
Daily Rate Trend in Leicestershire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Leicestershire region.

ITSM Daily Rate Trend in Leicestershire

ITSM
Hourly Rate Trend in Leicestershire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Leicestershire region.

ITSM Hourly Rate Trend in Leicestershire

ITSM
Contract Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Leicestershire region over the 3 months to 16 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Leicester -12 2 - - 2
Coalville - - - - 1
ITSM
East Midlands

ITSM
Top 30 Related IT Skills in Leicestershire

For the 6 months to 16 April 2014, IT contractor jobs across the Leicestershire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 4 (50.00%) ITIL
1 4 (50.00%) Windows
1 4 (50.00%) Windows 2000
1 4 (50.00%) Microsoft Certification
1 4 (50.00%) Windows Server 2003
1 4 (50.00%) Remedy
1 4 (50.00%) Microsoft
1 4 (50.00%) Migration
1 4 (50.00%) Windows Server 2008
1 4 (50.00%) Remedy ITSM
1 4 (50.00%) Root Cause Analysis
2 2 (25.00%) Management Information System
2 2 (25.00%) VMware
2 2 (25.00%) Statistics
2 2 (25.00%) HP
2 2 (25.00%) Citrix
2 2 (25.00%) Service Management
2 2 (25.00%) Service Desk Management
3 1 (12.50%) ServiceCenter
3 1 (12.50%) SCCM
3 1 (12.50%) MS Office
3 1 (12.50%) Financial Institution
3 1 (12.50%) Norton AntiVirus
3 1 (12.50%) Six Sigma
3 1 (12.50%) Symantec
3 1 (12.50%) MS Excel
3 1 (12.50%) SLA
3 1 (12.50%) SCADA
3 1 (12.50%) Windows 7
3 1 (12.50%) Continuous Improvement

ITSM
Top Related IT Skills in Leicestershire by Category

For the 6 months to 16 April 2014, IT contractor jobs across the Leicestershire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 1 (12.50%) MS Office
1 1 (12.50%) MS Excel
Business Applications
1 4 (50.00%) Remedy ITSM
General
1 1 (12.50%) Financial Institution
1 1 (12.50%) Finance
1 1 (12.50%) Manufacturing
1 1 (12.50%) Publishing
Job Titles
1 3 (37.50%) Server Engineer
2 2 (25.00%) Deployment Engineer
2 2 (25.00%) Migration Engineer
3 1 (12.50%) Analyst
3 1 (12.50%) Technical Support
3 1 (12.50%) 2nd Line Support
3 1 (12.50%) Windows Server Engineer
3 1 (12.50%) Knowledge Analyst
Miscellaneous
1 2 (25.00%) Management Information System
1 2 (25.00%) Statistics
2 1 (12.50%) SCADA
Operating Systems
1 4 (50.00%) Windows
1 4 (50.00%) Windows 2000
1 4 (50.00%) Windows Server 2003
1 4 (50.00%) Windows Server 2008
2 1 (12.50%) Windows 7
Processes & Methodologies
1 4 (50.00%) ITIL
1 4 (50.00%) Migration
1 4 (50.00%) Root Cause Analysis
2 2 (25.00%) Service Desk Management
2 2 (25.00%) Service Management
3 1 (12.50%) Risk Management
3 1 (12.50%) Six Sigma
3 1 (12.50%) Knowledge Management
3 1 (12.50%) Incident Management
3 1 (12.50%) Continuous Improvement
Qualifications
1 4 (50.00%) Microsoft Certification
Quality Assurance & Compliance
1 1 (12.50%) SLA
Systems Management
1 1 (12.50%) Norton AntiVirus
1 1 (12.50%) ServiceCenter
1 1 (12.50%) SCCM
Vendors
1 4 (50.00%) Microsoft
1 4 (50.00%) Remedy
2 2 (25.00%) VMware
2 2 (25.00%) HP
2 2 (25.00%) Citrix
3 1 (12.50%) Symantec