The table below looks at the statistics for ITSM skills in IT contracts advertised for the Leicestershire region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 40 36 37
Rank change year-on-year
-4 +1
Contract jobs citing ITSM 1 6 3
As % of all contract IT jobs located in Leicestershire 0.33% 2.09% 0.96%
As % of the Processes & Methodologies category 0.48% 2.86% 1.24%
Number of daily rates quoted 0 0 2
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
- - £103
UK excluding London average daily rate £375 £424 £350
% change year-on-year
-11.50% +21.07%
Number of hourly rates quoted 0 2 1
Average hourly rate - £14.96 £7.50
Average hourly rate % change year-on-year
- +99.46%
UK excluding London average hourly rate £21.75 £18.25 £14.00
% change year-on-year
+19.17% +30.35%
ITSM
East Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Leicestershire region.

Processes & Methodologies Category
Leicestershire
Contract IT job ads with a match in the
Processes & Methodologies category
210 210 242
As % of all contract IT jobs located in Leicestershire 68.85% 73.17% 77.81%
Number of daily rates quoted 114 97 104
Average daily rate £325 £350 £350
Average daily rate % change year-on-year
-7.14% -
90% offered a daily rate of more than £180 £225 £125
10% offered a daily rate of more than £550 £450 £450
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 13 26 22
Average hourly rate £22.50 £30.00 £32.50
Average hourly rate % change year-on-year
-25.00% -7.69%
90% offered a hourly rate of more than £11.00 £11.00 £7.50
10% offered a hourly rate of more than £47.50 £37.50 £39.00
UK excluding London average hourly rate £32.50 £26.98 £30.50
% change year-on-year
+20.48% -11.55%

ITSM
Jobs Demand Trend in Leicestershire

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Leicestershire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Leicestershire

ITSM
Daily Rate Trend in Leicestershire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Leicestershire region.

ITSM Daily Rate Trend in Leicestershire

ITSM
Hourly Rate Trend in Leicestershire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Leicestershire region.

ITSM Hourly Rate Trend in Leicestershire

ITSM
Top 30 Related IT Skills in Leicestershire

For the 6 months to 4 September 2015, IT contractor jobs across the Leicestershire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 2 (50.00%) Remedy
1 2 (50.00%) Remedy ITSM
2 1 (25.00%) ServiceCenter
2 1 (25.00%) SCCM
2 1 (25.00%) PowerShell
2 1 (25.00%) Windows Server 2008
2 1 (25.00%) Windows 7
2 1 (25.00%) DFS Replication
2 1 (25.00%) Capacity Planning
2 1 (25.00%) Lync
2 1 (25.00%) Root Cause Analysis
2 1 (25.00%) Office 365
2 1 (25.00%) Service Desk Management
2 1 (25.00%) Forefront Identity Manager
2 1 (25.00%) Skype
2 1 (25.00%) Data Centre
2 1 (25.00%) Service Management
2 1 (25.00%) Change Management
2 1 (25.00%) Financial Institution
2 1 (25.00%) Firewall
2 1 (25.00%) Management Information System
2 1 (25.00%) Finance
2 1 (25.00%) Clustering
2 1 (25.00%) Incident Management
2 1 (25.00%) Statistics
2 1 (25.00%) WSUS
2 1 (25.00%) IMAP
2 1 (25.00%) MS Office
2 1 (25.00%) ITIL
2 1 (25.00%) Windows

ITSM
Top Related IT Skills in Leicestershire by Category

For the 6 months to 4 September 2015, IT contractor jobs across the Leicestershire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (25.00%) SharePoint
1 1 (25.00%) Lync
Applications
1 1 (25.00%) MS Office
1 1 (25.00%) MS Excel
Business Applications
1 2 (50.00%) Remedy ITSM
Cloud Services
1 1 (25.00%) Office 365
Communications & Networking
1 1 (25.00%) Firewall
1 1 (25.00%) IMAP
1 1 (25.00%) Skype
General
1 1 (25.00%) Financial Institution
1 1 (25.00%) Finance
Job Titles
1 1 (25.00%) Analyst
1 1 (25.00%) Support Engineer
1 1 (25.00%) 2nd Line Support
1 1 (25.00%) Help Desk Support
1 1 (25.00%) Relationships Manager
1 1 (25.00%) Data Centre Engineer
1 1 (25.00%) Customer Analyst
1 1 (25.00%) 2nd Line Support Engineer
Miscellaneous
1 1 (25.00%) Management Information System
1 1 (25.00%) Clustering
1 1 (25.00%) Statistics
1 1 (25.00%) Data Centre
Operating Systems
1 1 (25.00%) Windows
1 1 (25.00%) Windows Server 2008
1 1 (25.00%) Windows 7
Processes & Methodologies
1 1 (25.00%) ITIL
1 1 (25.00%) CRM
1 1 (25.00%) Service Management
1 1 (25.00%) Change Management
1 1 (25.00%) Incident Management
1 1 (25.00%) Capacity Planning
1 1 (25.00%) Root Cause Analysis
1 1 (25.00%) Service Desk Management
Programming Languages
1 1 (25.00%) PowerShell
Quality Assurance & Compliance
1 1 (25.00%) SLA
System Software
1 1 (25.00%) Active Directory
1 1 (25.00%) DFS Replication
Systems Management
1 1 (25.00%) WSUS
1 1 (25.00%) ServiceCenter
1 1 (25.00%) SCCM
1 1 (25.00%) Forefront Identity Manager
Vendors
1 2 (50.00%) Remedy
2 1 (25.00%) Microsoft
2 1 (25.00%) HP
2 1 (25.00%) BMC