The first table below looks at the demand for ITSM skills in IT contracts advertised for the Leicestershire region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Leicestershire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 36 - 30
Rank change year-on-year
- 0
Contract jobs citing ITSM 7 0 4
As % of all contract IT jobs located in Leicestershire 2.32% - 1.59%
As % of the Processes & Methodologies category 3.76% - 2.19%
Number of daily rates quoted 0 0 1
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
- - £313
UK excluding London average daily rate £386 £348 £315
% change year-on-year
+11.15% +10.31%
Number of hourly rates quoted 4 0 1
Average hourly rate £17.75 - £11.00
UK excluding London average hourly rate £16.88 £15.50 £14.38
% change year-on-year
+8.87% +7.82%
Processes & Methodologies Category
Leicestershire
Contract IT job ads with a match in the
Processes & Methodologies category
186 187 183
As % of all contract IT jobs located in Leicestershire 61.59% 75.40% 72.91%
Number of daily rates quoted 85 91 60
Average daily rate £350 £375 £313
Average daily rate % change year-on-year
-6.66% +20.00%
90% offered a daily rate of more than £225 £275 £196
10% offered a daily rate of more than £445 £475 £400
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 23 11 12
Average hourly rate £20.00 £22.00 £39.00
Average hourly rate % change year-on-year
-9.09% -43.58%
90% offered a hourly rate of more than £10.50 £9.55 £16.75
10% offered a hourly rate of more than £37.50 £37.00 £42.50
UK excluding London average hourly rate £26.50 £31.00 £32.00
% change year-on-year
-14.51% -3.12%
ITSM
East Midlands

ITSM
Jobs Demand Trend in Leicestershire

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Leicestershire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Leicestershire

ITSM
Daily Rate Trend in Leicestershire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Leicestershire region.

ITSM Daily Rate Trend in Leicestershire

ITSM
Hourly Rate Trend in Leicestershire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Leicestershire region.

ITSM Hourly Rate Trend in Leicestershire

ITSM
Contract Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Leicestershire region over the 3 months to 24 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester - 3 - -
ITSM
East Midlands

ITSM
Top 30 Related IT Skills in Leicestershire

For the 6 months to 24 July 2014, IT contractor jobs across the Leicestershire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 10 (71.43%) ITIL
1 10 (71.43%) Remedy
1 10 (71.43%) Remedy ITSM
2 7 (50.00%) Windows
3 6 (42.86%) Microsoft
3 6 (42.86%) Migration
4 5 (35.71%) Microsoft Certification
4 5 (35.71%) Windows Server 2003
4 5 (35.71%) Windows Server 2008
4 5 (35.71%) Root Cause Analysis
5 4 (28.57%) Windows 2000
5 4 (28.57%) Citrix
5 4 (28.57%) Change Management
6 3 (21.43%) Service Management
6 3 (21.43%) VMware
6 3 (21.43%) Capacity Planning
7 2 (14.29%) Statistics
7 2 (14.29%) XenApp
7 2 (14.29%) Windows 7
7 2 (14.29%) Service Desk Management
7 2 (14.29%) Time Management
7 2 (14.29%) PowerShell
7 2 (14.29%) Manufacturing
7 2 (14.29%) Management Information System
7 2 (14.29%) Active Directory
7 2 (14.29%) HP
7 2 (14.29%) SLA
7 2 (14.29%) Sarbanes-Oxley
8 1 (7.14%) Norton AntiVirus
8 1 (7.14%) Six Sigma

ITSM
Top Related IT Skills in Leicestershire by Category

For the 6 months to 24 July 2014, IT contractor jobs across the Leicestershire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 1 (7.14%) MS Office
1 1 (7.14%) MS Excel
Business Applications
1 10 (71.43%) Remedy ITSM
General
1 2 (14.29%) Manufacturing
2 1 (7.14%) Finance
Job Titles
1 3 (21.43%) Server Engineer
2 2 (14.29%) Deployment Engineer
2 2 (14.29%) Data Centre Technician
2 2 (14.29%) IT Support
2 2 (14.29%) IT Support Analyst
2 2 (14.29%) Migration Engineer
2 2 (14.29%) Support Analyst
2 2 (14.29%) Analyst
3 1 (7.14%) Customer Engineer
3 1 (7.14%) Technical Support
3 1 (7.14%) 2nd Line Support
3 1 (7.14%) Service Manager
3 1 (7.14%) Infrastructure Technician
3 1 (7.14%) Windows Server Engineer
3 1 (7.14%) Service Level Manager
Miscellaneous
1 2 (14.29%) Statistics
1 2 (14.29%) Management Information System
2 1 (7.14%) GIS
2 1 (7.14%) SCADA
Operating Systems
1 7 (50.00%) Windows
2 5 (35.71%) Windows Server 2003
2 5 (35.71%) Windows Server 2008
3 4 (28.57%) Windows 2000
4 2 (14.29%) Windows 7
5 1 (7.14%) Windows XP
Processes & Methodologies
1 10 (71.43%) ITIL
2 6 (42.86%) Migration
3 5 (35.71%) Root Cause Analysis
4 4 (28.57%) Change Management
5 3 (21.43%) Service Management
5 3 (21.43%) Capacity Planning
6 2 (14.29%) Service Desk Management
6 2 (14.29%) Time Management
7 1 (7.14%) Six Sigma
7 1 (7.14%) Risk Management
7 1 (7.14%) Process Management
7 1 (7.14%) Service Delivery
7 1 (7.14%) Continuous Improvement
7 1 (7.14%) Process Improvement
7 1 (7.14%) Incident Management
Programming Languages
1 2 (14.29%) PowerShell
Qualifications
1 5 (35.71%) Microsoft Certification
2 1 (7.14%) A+ Certification
Quality Assurance & Compliance
1 2 (14.29%) SLA
1 2 (14.29%) Sarbanes-Oxley
System Software
1 2 (14.29%) XenApp
1 2 (14.29%) Active Directory
Systems Management
1 1 (7.14%) Norton AntiVirus
1 1 (7.14%) SCCM
Vendors
1 10 (71.43%) Remedy
2 6 (42.86%) Microsoft
3 4 (28.57%) Citrix
4 3 (21.43%) VMware
5 2 (14.29%) HP
6 1 (7.14%) Symantec