The table below looks at the statistics for ITSM skills in IT contracts advertised for the Leicestershire region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 24 42 38
Rank change year-on-year
+18 -4
Contract jobs citing ITSM 6 1 4
As % of all contract IT jobs located in Leicestershire 2.40% 0.33% 1.42%
As % of the Processes & Methodologies category 3.47% 0.48% 2.20%
Number of daily rates quoted 2 0 0
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£525 - -
UK excluding London average daily rate £400 £375 £324
% change year-on-year
+6.66% +15.91%
Number of hourly rates quoted 3 1 4
Average hourly rate £10.50 £16.50 £11.00
Average hourly rate % change year-on-year
-36.36% +50.00%
UK excluding London average hourly rate £15.00 £18.70 £14.50
% change year-on-year
-19.78% +28.96%
ITSM
East Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Leicestershire region.

Processes & Methodologies Category
Leicestershire
Contract IT job ads with a match in the
Processes & Methodologies category
173 208 182
As % of all contract IT jobs located in Leicestershire 69.20% 69.10% 64.77%
Number of daily rates quoted 106 95 74
Average daily rate £350 £310 £325
Average daily rate % change year-on-year
+12.90% -4.61%
90% offered a daily rate of more than £180 £210 £200
10% offered a daily rate of more than £550 £400 £450
UK excluding London average daily rate £388 £365 £365
% change year-on-year
+6.16% -
Number of hourly rates quoted 14 23 30
Average hourly rate £10.50 £34.00 £35.50
Average hourly rate % change year-on-year
-69.11% -4.22%
90% offered a hourly rate of more than £10.20 £12.50 £11.00
10% offered a hourly rate of more than £22.80 £36.50 £45.00
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

ITSM
Jobs Demand Trend in Leicestershire

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Leicestershire region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Leicestershire

ITSM
Daily Rate Trend in Leicestershire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Leicestershire region.

ITSM Daily Rate Trend in Leicestershire

ITSM
Hourly Rate Trend in Leicestershire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Leicestershire region.

ITSM Hourly Rate Trend in Leicestershire

ITSM
Contract Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Leicestershire region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester - 2 £525 -
ITSM
East Midlands

ITSM
Top 30 Related IT Skills in Leicestershire

For the 6 months to 19 December 2014, IT contractor jobs across the Leicestershire region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 8 (66.67%) Service Management
2 5 (41.67%) ITIL
2 5 (41.67%) Change Management
3 4 (33.33%) Microsoft
4 3 (25.00%) Process Management
4 3 (25.00%) SLA
4 3 (25.00%) Remedy
4 3 (25.00%) Management Information System
4 3 (25.00%) Remedy ITSM
4 3 (25.00%) Statistics
4 3 (25.00%) Continuous Improvement
4 3 (25.00%) Process Improvement
4 3 (25.00%) Service Delivery
5 2 (16.67%) Portfolio Management
5 2 (16.67%) Service Desk Management
5 2 (16.67%) Line Management
5 2 (16.67%) Performance Metrics
5 2 (16.67%) Resource Management
5 2 (16.67%) Problem Management
5 2 (16.67%) Capacity Planning
5 2 (16.67%) Release Management
5 2 (16.67%) Disaster Recovery
5 2 (16.67%) Active Directory
5 2 (16.67%) PRINCE2
5 2 (16.67%) Windows
6 1 (8.33%) MS Excel
6 1 (8.33%) Windows XP
6 1 (8.33%) MS Exchange
6 1 (8.33%) Eclipse
6 1 (8.33%) HP

ITSM
Top Related IT Skills in Leicestershire by Category

For the 6 months to 19 December 2014, IT contractor jobs across the Leicestershire region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (8.33%) MS Exchange
1 1 (8.33%) Exchange Server 2010
1 1 (8.33%) Exchange Server 2013
Applications
1 1 (8.33%) MS Excel
1 1 (8.33%) MS Office
Business Applications
1 3 (25.00%) Remedy ITSM
Communications & Networking
1 1 (8.33%) SAN
1 1 (8.33%) iSCSI
1 1 (8.33%) Fibre Channel
Development Applications
1 1 (8.33%) Eclipse
General
1 1 (8.33%) Finance
Job Titles
1 3 (25.00%) Service Manager
1 3 (25.00%) Service Level Manager
2 2 (16.67%) Help Desk Support
3 1 (8.33%) Analyst
3 1 (8.33%) Customer Engineer
3 1 (8.33%) Support Specialist
3 1 (8.33%) 3rd Line Support
3 1 (8.33%) Service Analyst
3 1 (8.33%) Service Desk Analyst
3 1 (8.33%) Citrix Specialist
3 1 (8.33%) Data Centre Technician
3 1 (8.33%) Infrastructure Technician
3 1 (8.33%) 3rd Line Support Specialist
Miscellaneous
1 3 (25.00%) Management Information System
1 3 (25.00%) Statistics
2 2 (16.67%) Performance Metrics
3 1 (8.33%) GIS
Operating Systems
1 2 (16.67%) Windows
2 1 (8.33%) Windows XP
2 1 (8.33%) Windows Server 2008
2 1 (8.33%) Windows 7
2 1 (8.33%) Windows Server 2012
Processes & Methodologies
1 8 (66.67%) Service Management
2 5 (41.67%) ITIL
2 5 (41.67%) Change Management
3 3 (25.00%) Process Management
3 3 (25.00%) Continuous Improvement
3 3 (25.00%) Process Improvement
3 3 (25.00%) Service Delivery
4 2 (16.67%) Portfolio Management
4 2 (16.67%) Service Desk Management
4 2 (16.67%) Line Management
4 2 (16.67%) Resource Management
4 2 (16.67%) Problem Management
4 2 (16.67%) Capacity Planning
4 2 (16.67%) Release Management
4 2 (16.67%) Disaster Recovery
4 2 (16.67%) PRINCE2
5 1 (8.33%) Time Management
Qualifications
1 1 (8.33%) A+ Certification
Quality Assurance & Compliance
1 3 (25.00%) SLA
System Software
1 2 (16.67%) Active Directory
2 1 (8.33%) Hyper-V
2 1 (8.33%) XenApp
Vendors
1 4 (33.33%) Microsoft
2 3 (25.00%) Remedy
3 1 (8.33%) HP
3 1 (8.33%) Dell
3 1 (8.33%) Citrix