The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Liverpool region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Second Line Support
Rank 29 29 20
Rank change year-on-year
0 -9
Contract jobs requiring a 2nd Line Support 6 1 1
As % of all contract IT jobs located in Liverpool 2.59% 0.48% 0.81%
As % of the Job Titles category 2.70% 0.53% 0.87%
Number of daily rates quoted 3 0 0
Average daily rate £150 - -
UK excluding London average daily rate £160 £165 £140
% change year-on-year
-3.03% +17.85%
Number of hourly rates quoted 2 1 1
Average hourly rate £79.00 £162.50 £12.00
Average hourly rate % change year-on-year
-51.38% +1254.16%
UK excluding London average hourly rate £16.00 £14.50 £15.09
% change year-on-year
+10.34% -3.90%
2nd Line Support
Merseyside

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Liverpool region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Liverpool
Contract IT job ads with a match in the
Job Titles category
222 190 115
As % of all contract IT jobs located in Liverpool 95.69% 91.79% 93.50%
Number of daily rates quoted 151 98 67
Average daily rate £375 £350 £365
Average daily rate % change year-on-year
+7.14% -4.10%
90% offered a daily rate of more than £218 £150 £225
10% offered a daily rate of more than £490 £515 £450
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 13 10 5
Average hourly rate £16.50 £15.50 £16.25
Average hourly rate % change year-on-year
+6.45% -4.61%
90% offered a hourly rate of more than £10.08 £11.00 £15.77
10% offered a hourly rate of more than £40.00 £162.50 £175.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

2nd Line Support
Jobs Demand Trend in Liverpool

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Liverpool region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Liverpool

2nd Line Support
Daily Rate Trend in Liverpool

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Liverpool region.

2nd Line Support Daily Rate Trend in Liverpool

2nd Line Support
Hourly Rate Trend in Liverpool

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Liverpool region.

2nd Line Support Hourly Rate Trend in Liverpool

2nd Line Support
Hourly Rate Histogram in Liverpool

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support across the Liverpool region over the 3 months to 10 February 2016.

2nd Line Support Hourly Rate Histogram in Liverpool

2nd Line Support
Top 30 Related IT Skills in Liverpool

For the 6 months to 10 February 2016, IT contractor jobs across the Liverpool region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 15 (88.24%) Active Directory
2 12 (70.59%) Windows
3 7 (41.18%) Microsoft
4 6 (35.29%) MS Exchange
5 5 (29.41%) Windows Server
5 5 (29.41%) Windows Server 2003
5 5 (29.41%) Windows Server 2008
5 5 (29.41%) Office 365
5 5 (29.41%) Windows 8
5 5 (29.41%) Windows Server 2012
6 4 (23.53%) Remote Desktop
6 4 (23.53%) Windows Vista
6 4 (23.53%) Intranet
6 4 (23.53%) WAN
6 4 (23.53%) Windows XP
6 4 (23.53%) ITIL
6 4 (23.53%) Skype for Business
7 3 (17.65%) Citrix
8 2 (11.76%) Migration
8 2 (11.76%) Windows 7
9 1 (5.88%) iPad
9 1 (5.88%) Banking
9 1 (5.88%) Investment Banking
9 1 (5.88%) Blackberry
9 1 (5.88%) Finance
9 1 (5.88%) SCCM
9 1 (5.88%) Microsoft Certification
9 1 (5.88%) HP
9 1 (5.88%) MS Office
9 1 (5.88%) MS Excel

2nd Line Support
Top Related IT Skills in Liverpool by Category

For the 6 months to 10 February 2016, IT contractor jobs across the Liverpool region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (35.29%) MS Exchange
2 4 (23.53%) Skype for Business
Applications
1 1 (5.88%) MS Excel
1 1 (5.88%) MS Office
Cloud Services
1 5 (29.41%) Office 365
Communications & Networking
1 4 (23.53%) Intranet
1 4 (23.53%) Remote Desktop
1 4 (23.53%) WAN
2 1 (5.88%) DHCP
General
1 1 (5.88%) Banking
1 1 (5.88%) Finance
1 1 (5.88%) Investment Banking
Miscellaneous
1 1 (5.88%) Blackberry
1 1 (5.88%) iPad
Operating Systems
1 12 (70.59%) Windows
2 5 (29.41%) Windows 8
2 5 (29.41%) Windows Server
2 5 (29.41%) Windows Server 2003
2 5 (29.41%) Windows Server 2008
2 5 (29.41%) Windows Server 2012
3 4 (23.53%) Windows Vista
3 4 (23.53%) Windows XP
4 2 (11.76%) Windows 7
Processes & Methodologies
1 4 (23.53%) ITIL
2 2 (11.76%) Migration
Qualifications
1 1 (5.88%) Microsoft Certification
System Software
1 15 (88.24%) Active Directory
Systems Management
1 1 (5.88%) SCCM
Vendors
1 7 (41.18%) Microsoft
2 3 (17.65%) Citrix
3 1 (5.88%) HP