Service Desk Analyst Contracts in Liverpool

Service Desk Analyst
Merseyside > Liverpool

The median Service Desk Analyst daily rate in Liverpool is £165 according to job vacancies posted during the 6 months to 19 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 17 30 34
Rank change year-on-year +13 +4 -11
Contract jobs requiring a Service Desk Analyst 14 9 9
As % of all contract jobs advertised in Liverpool 7.53% 3.24% 3.16%
As % of the Job Titles category 7.95% 3.36% 3.33%
Number of daily rates quoted 1 2 6
10th Percentile - £129 £155
25th Percentile £158 £131 -
Median daily rate (50th Percentile) £165 £138 £160
Median % change year-on-year +20.00% -14.06% -
75th Percentile £173 £144 £173
90th Percentile - £146 £186
Merseyside median daily rate £165 £138 £160
% change year-on-year +20.00% -14.06% -
Number of hourly rates quoted 11 3 2
10th Percentile - £16.20 £16.40
25th Percentile £15.50 £16.22 £16.63
Median hourly rate £16.00 £17.50 £18.00
Median % change year-on-year -8.57% -2.78% +28.57%
75th Percentile £18.38 £18.75 £19.13
90th Percentile £19.25 - £19.20
Merseyside median hourly rate £16.00 £17.50 £16.25
% change year-on-year -8.57% +7.69% +16.07%

All Contract IT Job Vacancies
Liverpool

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Liverpool. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Liverpool with a recognized job title 176 268 270
% of contract IT jobs with a recognized job title 94.62% 96.40% 94.74%
Number of daily rates quoted 86 197 174
10th Percentile £143 £257 £163
25th Percentile £213 £394 £303
Median daily rate (50th Percentile) £388 £475 £465
Median % change year-on-year -18.42% +2.15% +27.40%
75th Percentile £494 £545 £575
90th Percentile £631 £643 £650
Merseyside median daily rate £400 £475 £450
% change year-on-year -15.79% +5.56% +20.00%
Number of hourly rates quoted 29 12 13
10th Percentile £10.91 - £9.51
25th Percentile £15.50 £10.09 £12.50
Median hourly rate £18.00 £15.75 £14.50
Median % change year-on-year +14.29% +8.62% -9.38%
75th Percentile £34.32 £18.00 £17.50
90th Percentile £37.18 £18.75 £18.75
Merseyside median hourly rate £18.31 £16.19 £15.00
% change year-on-year +13.10% +7.90% -9.09%

Service Desk Analyst
Job Vacancy Trend in Liverpool

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in Liverpool.

Job vacancy trend for Service Desk Analyst in Liverpool

Service Desk Analyst
Contractor Daily Rate Trend in Liverpool

3-month moving average daily rate quoted in jobs citing Service Desk Analyst in Liverpool.

Daily rate trend for Service Desk Analyst in Liverpool

Service Desk Analyst
Contractor Hourly Rate Trend in Liverpool

3-month moving average hourly rates quoted in jobs citing Service Desk Analyst in Liverpool.

Hourly rate trend for Service Desk Analyst in Liverpool

Service Desk Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Liverpool

For the 6 months to 19 April 2024, Service Desk Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Liverpool region featuring Service Desk Analyst in the job title.

1 14 (100.00%) ServiceNow
1 14 (100.00%) Customer Service
2 12 (85.71%) Windows
3 11 (78.57%) Active Directory
3 11 (78.57%) Microsoft 365
4 10 (71.43%) Public Sector
5 7 (50.00%) Migration
6 6 (42.86%) Social Skills
7 5 (35.71%) Incident Management
7 5 (35.71%) Microsoft
7 5 (35.71%) ITIL
8 4 (28.57%) Degree
9 3 (21.43%) Mentoring
9 3 (21.43%) Problem-Solving
10 2 (14.29%) Coaching
10 2 (14.29%) Mimecast
10 2 (14.29%) Windows 10
10 2 (14.29%) Workflow
10 2 (14.29%) DevOps
10 2 (14.29%) SCCM
10 2 (14.29%) Cloud Computing
10 2 (14.29%) Azure
10 2 (14.29%) Continuous Improvement
10 2 (14.29%) MOS
10 2 (14.29%) MCP
10 2 (14.29%) SLA
10 2 (14.29%) MCSE
10 2 (14.29%) SharePoint
10 2 (14.29%) Sophos
10 2 (14.29%) Microsoft Certification

Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Liverpool by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (14.29%) SharePoint
Applications
1 1 (7.14%) Microsoft Office
Business Applications
1 1 (7.14%) Unit4 Business World
Cloud Services
1 11 (78.57%) Microsoft 365
2 2 (14.29%) Azure
2 2 (14.29%) Cloud Computing
2 2 (14.29%) Mimecast
Communications & Networking
1 1 (7.14%) VPN
General
1 10 (71.43%) Public Sector
2 6 (42.86%) Social Skills
3 1 (7.14%) Telecoms
Miscellaneous
1 1 (7.14%) Smartphone
1 1 (7.14%) Team-Oriented Environment
Operating Systems
1 12 (85.71%) Windows
2 2 (14.29%) Windows 10
Processes & Methodologies
1 14 (100.00%) Customer Service
2 7 (50.00%) Migration
3 5 (35.71%) Incident Management
3 5 (35.71%) ITIL
4 3 (21.43%) Mentoring
4 3 (21.43%) Problem-Solving
5 2 (14.29%) Coaching
5 2 (14.29%) Continuous Improvement
5 2 (14.29%) DevOps
5 2 (14.29%) Workflow
Qualifications
1 4 (28.57%) Degree
2 2 (14.29%) MCP
2 2 (14.29%) MCSE
2 2 (14.29%) Microsoft Certification
2 2 (14.29%) MOS
Quality Assurance & Compliance
1 2 (14.29%) SLA
System Software
1 11 (78.57%) Active Directory
2 1 (7.14%) Virtual Desktop
Systems Management
1 2 (14.29%) SCCM
Vendors
1 14 (100.00%) ServiceNow
2 5 (35.71%) Microsoft
3 2 (14.29%) Sophos
4 1 (7.14%) Mitel