The first table below looks at the demand for the Support Analyst role in IT contracts advertised for the Liverpool region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Liverpool region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
Support Analyst
Rank 21 24 23
Rank change year-on-year
+3 -1
Contract jobs requiring a Support Analyst 2 3 2
As % of all contract IT jobs located in Liverpool 1.48% 1.99% 1.09%
As % of the Job Titles category 1.57% 2.07% 1.18%
Number of daily rates quoted 1 0 1
Average daily rate £150 - £300
UK excluding London average daily rate £223 £250 £235
% change year-on-year
-11.00% +6.38%
Number of hourly rates quoted 0 1 1
Average hourly rate - £11.50 £9.00
Average hourly rate % change year-on-year
- +27.77%
UK excluding London average hourly rate £15.00 £14.50 £15.50
% change year-on-year
+3.44% -6.45%
Job Titles Category
Liverpool
Contract IT job ads with a match in the
Job Titles category
127 145 169
As % of all contract IT jobs located in Liverpool 94.07% 96.03% 91.85%
Number of daily rates quoted 77 79 91
Average daily rate £330 £325 £325
Average daily rate % change year-on-year
+1.53% -
90% offered a daily rate of more than £185 £168 £265
10% offered a daily rate of more than £475 £458 £475
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 4 7 14
Average hourly rate £15.00 £11.50 £18.00
Average hourly rate % change year-on-year
+30.43% -36.11%
90% offered a hourly rate of more than £12.49 £11.50 £9.00
10% offered a hourly rate of more than £175.00 £100.00 £29.50
UK excluding London average hourly rate £17.00 £17.50 £19.21
% change year-on-year
-2.85% -8.90%
Support Analyst
Merseyside

Support Analyst
Jobs Demand Trend in Liverpool

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Liverpool region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Liverpool

Support Analyst
Daily Rate Trend in Liverpool

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Liverpool region.

Support Analyst Daily Rate Trend in Liverpool

Support Analyst
Hourly Rate Trend in Liverpool

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Liverpool region.

Support Analyst Hourly Rate Trend in Liverpool

Support Analyst
Top 30 Related IT Skills in Liverpool

For the 6 months to 17 April 2014, IT contractor jobs across the Liverpool region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 3 (75.00%) Windows
1 3 (75.00%) Microsoft
2 2 (50.00%) Active Directory
2 2 (50.00%) MS Office
2 2 (50.00%) Windows 7
3 1 (25.00%) Apple iOS
3 1 (25.00%) Service Delivery
3 1 (25.00%) Back Office
3 1 (25.00%) VMware
3 1 (25.00%) Banking
3 1 (25.00%) Dynamics CRM
3 1 (25.00%) PDA
3 1 (25.00%) VMware Infrastructure
3 1 (25.00%) ITIL
3 1 (25.00%) Java
3 1 (25.00%) SQL Server
3 1 (25.00%) IIS
3 1 (25.00%) MS Excel
3 1 (25.00%) CRM
3 1 (25.00%) Windows XP
3 1 (25.00%) MS Exchange
3 1 (25.00%) TCP/IP
3 1 (25.00%) Citrix
3 1 (25.00%) ITIL Certification
3 1 (25.00%) Terminal Services
3 1 (25.00%) Windows Server 2003
3 1 (25.00%) Symantec
3 1 (25.00%) Remedy
3 1 (25.00%) Norton AntiVirus
3 1 (25.00%) Blackberry

Support Analyst
Top Related IT Skills in Liverpool by Category

For the 6 months to 17 April 2014, IT contractor jobs across the Liverpool region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (25.00%) IIS
1 1 (25.00%) MS Exchange
Applications
1 2 (50.00%) MS Office
2 1 (25.00%) MS Excel
Business Applications
1 1 (25.00%) Dynamics CRM
Communications & Networking
1 1 (25.00%) TCP/IP
Database & Business Intelligence
1 1 (25.00%) SQL Server
General
1 1 (25.00%) Back Office
1 1 (25.00%) Banking
Miscellaneous
1 1 (25.00%) Blackberry
1 1 (25.00%) PDA
Operating Systems
1 3 (75.00%) Windows
2 2 (50.00%) Windows 7
3 1 (25.00%) Apple iOS
3 1 (25.00%) Windows XP
3 1 (25.00%) Windows Server 2003
Processes & Methodologies
1 1 (25.00%) ITIL
1 1 (25.00%) CRM
1 1 (25.00%) Service Delivery
Programming Languages
1 1 (25.00%) Java
Qualifications
1 1 (25.00%) ITIL Certification
System Software
1 2 (50.00%) Active Directory
2 1 (25.00%) Terminal Services
2 1 (25.00%) VMware Infrastructure
Systems Management
1 1 (25.00%) Norton AntiVirus
Vendors
1 3 (75.00%) Microsoft
2 1 (25.00%) Citrix
2 1 (25.00%) Symantec
2 1 (25.00%) Remedy
2 1 (25.00%) VMware