The first table below looks at the demand for the 1st Line Support Analyst role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support Analyst in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
First Line Support Analyst
Rank 363 391 425
Rank change year-on-year
+28 +34
Contract jobs requiring a 1st Line Support Analyst 14 24 17
As % of all contract IT jobs located in London 0.065% 0.089% 0.055%
As % of the Job Titles category 0.070% 0.096% 0.059%
Number of daily rates quoted 3 2 6
Average daily rate £263 £235 £89
Average daily rate % change year-on-year
+11.70% +164.78%
UK excluding London average daily rate £125 £102 £83
% change year-on-year
+22.54% +23.63%
Number of hourly rates quoted 7 11 6
Average hourly rate £13.97 £14.50 £20.75
Average hourly rate % change year-on-year
-3.65% -30.12%
90% offered a hourly rate of more than £11.40 £10.50 £18.00
10% offered a hourly rate of more than £20.00 £20.00 £57.50
UK excluding London average hourly rate £12.00 £10.84 £10.75
% change year-on-year
+10.67% +0.86%
All Job Titles
London
Contract IT job ads with a match in the
Job Titles category
19942 24907 28750
As % of all contract IT jobs located in London 92.08% 92.46% 92.52%
Number of daily rates quoted 13399 16045 18461
Average daily rate £450 £445 £475
Average daily rate % change year-on-year
+1.12% -6.31%
90% offered a daily rate of more than £275 £275 £300
10% offered a daily rate of more than £600 £600 £625
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 450 624 677
Average hourly rate £20.00 £20.00 £20.00
90% offered a hourly rate of more than £12.50 £12.50 £12.50
10% offered a hourly rate of more than £45.00 £41.00 £47.50
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
1st Line Support Analyst
England

1st Line Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support Analyst across the London region as a proportion of the total demand within the Job Titles category.

London 1st Line Support Analyst Jobs Demand Trend

1st Line Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support Analyst across the London region.

London 1st Line Support Analyst Daily Rate Trend

1st Line Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 1st Line Support Analyst across the London region over the 3 months to 24 May 2013.

London 1st Line Support Analyst Daily Rate Histogram

1st Line Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Analyst across the London region.

London 1st Line Support Analyst Hourly Rate Trend

1st Line Support Analyst
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support Analyst within the London region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
City of London +11 4 - -
Brentford - 1 - -
1st Line Support Analyst
England

1st Line Support Analyst
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT contractor jobs across the London region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Analyst in their job title.

1 11 (50.00%) Windows
2 10 (45.45%) Active Directory
3 9 (40.91%) Microsoft
3 9 (40.91%) MS Office
3 9 (40.91%) ITIL
4 7 (31.82%) Windows XP
5 6 (27.27%) MS Excel
5 6 (27.27%) Blackberry
5 6 (27.27%) Windows 7
6 4 (18.18%) Finance
6 4 (18.18%) SLA
6 4 (18.18%) Citrix
7 3 (13.64%) Banking
8 2 (9.091%) Financial Institution
8 2 (9.091%) Back Office
8 2 (9.091%) OpenLink
8 2 (9.091%) NHS
8 2 (9.091%) Data Warehouse
8 2 (9.091%) MS Exchange
8 2 (9.091%) SAP
8 2 (9.091%) Exchange Server 2003
8 2 (9.091%) Time Management
8 2 (9.091%) SWIFT
9 1 (4.545%) TMap
9 1 (4.545%) Xcelsius
9 1 (4.545%) SAP BPC
9 1 (4.545%) Stakeholder Engagement
9 1 (4.545%) Retail Banking
9 1 (4.545%) Windows Vista
9 1 (4.545%) Japanese Language

1st Line Support Analyst
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT contractor jobs across the London region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (9.091%) MS Exchange
1 2 (9.091%) Exchange Server 2003
2 1 (4.545%) WorkSite
2 1 (4.545%) Exchange Server 2007
2 1 (4.545%) Exchange Server 2000
2 1 (4.545%) Documentum
2 1 (4.545%) SAS
2 1 (4.545%) SharePoint
2 1 (4.545%) GroupWise
2 1 (4.545%) Blackberry Enterprise Server
Applications
1 9 (40.91%) MS Office
2 6 (27.27%) MS Excel
3 1 (4.545%) MS PowerPoint
Business Applications
1 1 (4.545%) SAP BPC
1 1 (4.545%) SAP Oil and Gas
Communications & Networking
1 1 (4.545%) DHCP
1 1 (4.545%) Ethernet
1 1 (4.545%) HTTP
1 1 (4.545%) TCP/IP
1 1 (4.545%) DNS
1 1 (4.545%) Internet
1 1 (4.545%) 3G
Database & Business Intelligence
1 2 (9.091%) Data Warehouse
2 1 (4.545%) Xcelsius
2 1 (4.545%) QlikView
2 1 (4.545%) BusinessObjects
2 1 (4.545%) SAP BW
2 1 (4.545%) DataStage
2 1 (4.545%) SAP BI
General
1 4 (18.18%) Finance
2 3 (13.64%) Banking
3 2 (9.091%) Financial Institution
3 2 (9.091%) Back Office
4 1 (4.545%) Retail Banking
4 1 (4.545%) Japanese Language
4 1 (4.545%) Retail
4 1 (4.545%) Investment Banking
4 1 (4.545%) Law
Miscellaneous
1 6 (27.27%) Blackberry
2 2 (9.091%) NHS
2 2 (9.091%) SWIFT
3 1 (4.545%) Management Information System
Operating Systems
1 11 (50.00%) Windows
2 7 (31.82%) Windows XP
3 6 (27.27%) Windows 7
4 1 (4.545%) Windows Vista
4 1 (4.545%) UNIX
Processes & Methodologies
1 9 (40.91%) ITIL
2 2 (9.091%) Time Management
3 1 (4.545%) TMap
3 1 (4.545%) Stakeholder Engagement
3 1 (4.545%) Investment Management
3 1 (4.545%) Asset Management
3 1 (4.545%) Business Analysis
3 1 (4.545%) Incident Management
3 1 (4.545%) ETL
3 1 (4.545%) Business Intelligence
3 1 (4.545%) Project Management
3 1 (4.545%) Practice Management
3 1 (4.545%) Stakeholder Management
3 1 (4.545%) Business Continuity
3 1 (4.545%) Disaster Recovery
3 1 (4.545%) ITSM
3 1 (4.545%) Service Management
3 1 (4.545%) Change Management
Programming Languages
1 1 (4.545%) C++
1 1 (4.545%) Java
1 1 (4.545%) SQL
1 1 (4.545%) VBA
Quality Assurance & Compliance
1 4 (18.18%) SLA
2 1 (4.545%) QA
2 1 (4.545%) Sarbanes-Oxley
System Software
1 10 (45.45%) Active Directory
Vendors
1 9 (40.91%) Microsoft
2 4 (18.18%) Citrix
3 2 (9.091%) OpenLink
3 2 (9.091%) SAP
4 1 (4.545%) Altiris
4 1 (4.545%) Netezza
4 1 (4.545%) Oracle
4 1 (4.545%) Sybase
4 1 (4.545%) Business Objects
4 1 (4.545%) Cisco
4 1 (4.545%) Cognos
4 1 (4.545%) Interwoven
4 1 (4.545%) Hyperion
4 1 (4.545%) Informatica
4 1 (4.545%) MicroStrategy
4 1 (4.545%) Novell
4 1 (4.545%) HP
4 1 (4.545%) Intel
4 1 (4.545%) McAfee
4 1 (4.545%) Hummingbird