The statistics below represent IT contracts advertised across the London region that had 1st Line Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 26 August 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Aug 2016
Same period 2015 Same period 2014
First Line Support Analyst
Rank 424 405 400
Rank change year-on-year
-19 -5
Contract jobs requiring a 1st Line Support Analyst 27 37 42
As % of all contract IT jobs located in London 0.12% 0.16% 0.17%
As % of the Job Titles category 0.12% 0.16% 0.18%
Number of daily rates quoted 20 17 24
Median daily rate £131 £135 £178
Median daily rate % change year-on-year
-2.77% -23.94%
90% offered a daily rate of more than £95 £108 £127
10% offered a daily rate of more than £201 £250 £199
UK excluding London median daily rate £110 £120 £95
% change year-on-year
-8.33% +26.31%
Number of hourly rates quoted 4 11 8
Median hourly rate £11.50 £17.00 £14.50
Median hourly rate % change year-on-year
-32.35% +17.24%
90% offered a hourly rate of more than £11.00 £13.00 £12.50
10% offered a hourly rate of more than £14.10 £22.00 £19.00
UK excluding London median hourly rate £11.83 £13.23 £12.00
% change year-on-year
-10.58% +10.20%
1st Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21848 22430 23088
As % of all contract IT jobs located in London 94.91% 94.69% 95.02%
Number of daily rates quoted 15549 15723 15679
Median daily rate £463 £450 £425
Median daily rate % change year-on-year
+2.77% +5.88%
90% offered a daily rate of more than £300 £275 £270
10% offered a daily rate of more than £625 £600 £600
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 257 332 445
Median hourly rate £17.50 £18.50 £17.50
Median hourly rate % change year-on-year
-5.40% +5.71%
90% offered a hourly rate of more than £11.00 £12.50 £11.00
10% offered a hourly rate of more than £50.00 £45.00 £44.25
UK excluding London median hourly rate £16.50 £17.00 £16.50
% change year-on-year
-2.94% +3.03%

1st Line Support Analyst
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured 1st Line Support Analyst in the job title.

1st Line Support Analyst Jobs Demand Trend in London

1st Line Support Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support Analyst across the London region.

1st Line Support Analyst Daily Rate Trend in London

1st Line Support Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 1st Line Support Analyst across the London region over the 3 months to 26 August 2016.

1st Line Support Analyst Daily Rate Histogram in London

1st Line Support Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Analyst across the London region.

1st Line Support Analyst Hourly Rate Trend in London

1st Line Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support Analyst within the London region over the 3 months to 26 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +24 3 £185 -
Bromley -1 1 £110 -
Croydon - 1 - -
1st Line Support Analyst
England

1st Line Support Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 26 August 2016, 1st Line Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring 1st Line Support Analyst in the job title.

1 35 (67.31%) Windows
2 27 (51.92%) Windows 7
3 25 (48.08%) Active Directory
4 23 (44.23%) Microsoft
5 22 (42.31%) MS Office
6 12 (23.08%) ITIL
7 11 (21.15%) Citrix
8 9 (17.31%) Finance
9 8 (15.38%) Windows XP
9 8 (15.38%) Windows 8
10 6 (11.54%) Smartphone
10 6 (11.54%) MS Exchange
10 6 (11.54%) Service Management
11 5 (9.62%) Law
11 5 (9.62%) Blackberry
11 5 (9.62%) SLA
12 4 (7.69%) LANDesk
12 4 (7.69%) Office 365
12 4 (7.69%) ServiceNow
12 4 (7.69%) MS Excel
12 4 (7.69%) LAN
13 3 (5.77%) VoIP
13 3 (5.77%) WAN
13 3 (5.77%) TCP/IP
13 3 (5.77%) HP
13 3 (5.77%) Avaya
13 3 (5.77%) BizTalk Server
13 3 (5.77%) Apple
13 3 (5.77%) Remedy
13 3 (5.77%) Blackberry Enterprise Server

1st Line Support Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (11.54%) MS Exchange
2 3 (5.77%) BizTalk Server
2 3 (5.77%) Blackberry Enterprise Server
2 3 (5.77%) Exchange Server 2007
3 1 (1.92%) Exchange Server 2013
Applications
1 22 (42.31%) MS Office
2 4 (7.69%) MS Excel
Business Applications
1 1 (1.92%) Dynamics GP
1 1 (1.92%) Remedy ITSM
Cloud Services
1 4 (7.69%) Office 365
2 3 (5.77%) Google Apps
3 1 (1.92%) Google Play
Communications & Networking
1 4 (7.69%) LAN
2 3 (5.77%) TCP/IP
2 3 (5.77%) VoIP
2 3 (5.77%) WAN
3 1 (1.92%) DNS
3 1 (1.92%) Internet
3 1 (1.92%) Multicast
3 1 (1.92%) VPN
3 1 (1.92%) Wireless
General
1 9 (17.31%) Finance
2 5 (9.62%) Law
3 2 (3.85%) Legal
3 2 (3.85%) Local Government
4 1 (1.92%) Banking
4 1 (1.92%) Investment Banking
4 1 (1.92%) Retail
4 1 (1.92%) Telecoms
Miscellaneous
1 6 (11.54%) Smartphone
2 5 (9.62%) Blackberry
3 3 (5.77%) iPad
4 2 (3.85%) Analytical Skills
4 2 (3.85%) CMDB
4 2 (3.85%) Computer Science
4 2 (3.85%) Data Centre
5 1 (1.92%) Data Protection Act
5 1 (1.92%) EPoS
5 1 (1.92%) Fat Client
5 1 (1.92%) Mainframe
5 1 (1.92%) Thin Client
Operating Systems
1 35 (67.31%) Windows
2 27 (51.92%) Windows 7
3 8 (15.38%) Windows 8
3 8 (15.38%) Windows XP
4 3 (5.77%) Windows Server
5 2 (3.85%) Android
5 2 (3.85%) Apple iOS
5 2 (3.85%) Windows 10
6 1 (1.92%) Linux
6 1 (1.92%) Mac OS X
6 1 (1.92%) Windows Server 2008
Processes & Methodologies
1 12 (23.08%) ITIL
2 6 (11.54%) Service Management
3 3 (5.77%) Incident Management
3 3 (5.77%) Problem Management
4 2 (3.85%) Data Protection
4 2 (3.85%) ITSM
5 1 (1.92%) Change Management
5 1 (1.92%) Conflict Management
5 1 (1.92%) ITIL V3
5 1 (1.92%) Low Latency
5 1 (1.92%) Service Delivery
5 1 (1.92%) Service Desk Management
5 1 (1.92%) Ticket Management
5 1 (1.92%) Transition Management
5 1 (1.92%) Workflow
Qualifications
1 3 (5.77%) Degree
2 2 (3.85%) Microsoft Certification
3 1 (1.92%) A+ Certification
3 1 (1.92%) ITIL Certification
3 1 (1.92%) MCTS
Quality Assurance & Compliance
1 5 (9.62%) SLA
2 1 (1.92%) HL7
System Software
1 25 (48.08%) Active Directory
2 1 (1.92%) VMware Infrastructure
Systems Management
1 1 (1.92%) Malwarebytes
1 1 (1.92%) McAfee ePO
1 1 (1.92%) WSUS
Vendors
1 23 (44.23%) Microsoft
2 11 (21.15%) Citrix
3 4 (7.69%) LANDesk
3 4 (7.69%) ServiceNow
4 3 (5.77%) Apple
4 3 (5.77%) Avaya
4 3 (5.77%) Google
4 3 (5.77%) HP
4 3 (5.77%) Mitel
4 3 (5.77%) Remedy
4 3 (5.77%) Sitecore
4 3 (5.77%) SolarWinds
4 3 (5.77%) VMware
5 2 (3.85%) Dell
6 1 (1.92%) Altiris
6 1 (1.92%) Bloomberg
6 1 (1.92%) Forcepoint
6 1 (1.92%) Intel Security
6 1 (1.92%) Reuters
6 1 (1.92%) SAP