The statistics below represent IT contracts advertised across the London region that had 1st Line Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 26 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 May 2016
Same period 2015 Same period 2014
First Line Support Analyst
Rank 404 388 367
Rank change year-on-year
-16 -21
Contract jobs requiring a 1st Line Support Analyst 25 33 49
As % of all contract IT jobs located in London 0.11% 0.15% 0.22%
As % of the Job Titles category 0.12% 0.16% 0.23%
Number of daily rates quoted 14 18 28
Median daily rate £133 £130 £125
Median daily rate % change year-on-year
+1.92% +4.00%
90% offered a daily rate of more than £112 £99 £95
10% offered a daily rate of more than £199 £165 £185
UK excluding London median daily rate £110 £115 £100
% change year-on-year
-4.34% +15.00%
Number of hourly rates quoted 9 11 14
Median hourly rate £15.00 £12.50 £16.25
Median hourly rate % change year-on-year
+20.00% -23.07%
90% offered a hourly rate of more than £11.24 £8.50 £12.15
10% offered a hourly rate of more than £17.50 £17.30 £17.50
UK excluding London median hourly rate £13.00 £12.50 £12.25
% change year-on-year
+4.00% +2.04%
1st Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
20644 21057 21495
As % of all contract IT jobs located in London 94.92% 94.65% 94.97%
Number of daily rates quoted 15023 14520 15143
Median daily rate £463 £450 £425
Median daily rate % change year-on-year
+2.77% +5.88%
90% offered a daily rate of more than £300 £275 £270
10% offered a daily rate of more than £625 £613 £600
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 217 393 382
Median hourly rate £18.75 £19.00 £17.50
Median hourly rate % change year-on-year
-1.31% +8.57%
90% offered a hourly rate of more than £11.50 £12.50 £12.00
10% offered a hourly rate of more than £43.50 £55.00 £35.00
UK excluding London median hourly rate £17.50 £16.00 £16.50
% change year-on-year
+9.37% -3.03%

1st Line Support Analyst
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured 1st Line Support Analyst in the job title.

1st Line Support Analyst Jobs Demand Trend in London

1st Line Support Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support Analyst across the London region.

1st Line Support Analyst Daily Rate Trend in London

1st Line Support Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 1st Line Support Analyst across the London region over the 3 months to 26 May 2016.

1st Line Support Analyst Daily Rate Histogram in London

1st Line Support Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Analyst across the London region.

1st Line Support Analyst Hourly Rate Trend in London

1st Line Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support Analyst within the London region over the 3 months to 26 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +38 4 £128 -5.55% 1
Southall -2 2 - -
Croydon - 1 £135 - 1
Dagenham - 1 - -
Hounslow - 1 - -
1st Line Support Analyst
England

1st Line Support Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 26 May 2016, 1st Line Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring 1st Line Support Analyst in the job title.

1 35 (59.32%) Windows
2 26 (44.07%) Active Directory
3 25 (42.37%) Microsoft
3 25 (42.37%) Windows 7
4 23 (38.98%) MS Office
5 17 (28.81%) ITIL
6 11 (18.64%) Citrix
7 10 (16.95%) Windows XP
7 10 (16.95%) MS Exchange
8 8 (13.56%) Service Management
9 6 (10.17%) Local Government
9 6 (10.17%) Change Management
9 6 (10.17%) LAN
9 6 (10.17%) HP
9 6 (10.17%) WAN
10 5 (8.47%) SLA
10 5 (8.47%) Legal
10 5 (8.47%) Blackberry
11 4 (6.78%) Windows 8
11 4 (6.78%) ITIL Certification
11 4 (6.78%) MCP
12 3 (5.08%) VoIP
12 3 (5.08%) TCP/IP
12 3 (5.08%) Finance
12 3 (5.08%) Law
12 3 (5.08%) LANDesk
12 3 (5.08%) Exchange Server 2007
12 3 (5.08%) Apple iOS
12 3 (5.08%) Windows Server
12 3 (5.08%) Analytical Skills

1st Line Support Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (16.95%) MS Exchange
2 3 (5.08%) Exchange Server 2007
3 2 (3.39%) Blackberry Enterprise Server
3 2 (3.39%) Exchange Server 2010
4 1 (1.69%) CMS
4 1 (1.69%) Exchange Server 2013
4 1 (1.69%) IBM Notes
4 1 (1.69%) SharePoint
Applications
1 23 (38.98%) MS Office
2 2 (3.39%) MS Excel
2 2 (3.39%) MS PowerPoint
Business Applications
1 1 (1.69%) Dynamics GP
Cloud Services
1 1 (1.69%) Office 365
Communications & Networking
1 6 (10.17%) LAN
1 6 (10.17%) WAN
2 3 (5.08%) TCP/IP
2 3 (5.08%) VoIP
3 2 (3.39%) DNS
3 2 (3.39%) VPN
4 1 (1.69%) DHCP
4 1 (1.69%) Internet
4 1 (1.69%) Multicast
Database & Business Intelligence
1 1 (1.69%) SQL Server
1 1 (1.69%) SQL Server 2005
1 1 (1.69%) SQL Server 2008
Development Applications
1 1 (1.69%) JIRA
General
1 6 (10.17%) Local Government
2 5 (8.47%) Legal
3 3 (5.08%) Finance
3 3 (5.08%) Law
4 1 (1.69%) Banking
4 1 (1.69%) Investment Banking
Libraries, Frameworks & Software Standards
1 1 (1.69%) CSS
1 1 (1.69%) HTML
1 1 (1.69%) XHTML
1 1 (1.69%) XML
Miscellaneous
1 5 (8.47%) Blackberry
2 3 (5.08%) Analytical Skills
3 2 (3.39%) Smartphone
4 1 (1.69%) Data Protection Act
4 1 (1.69%) Fat Client
4 1 (1.69%) iPad
4 1 (1.69%) iPhone
4 1 (1.69%) Private Cloud
4 1 (1.69%) Thin Client
Operating Systems
1 35 (59.32%) Windows
2 25 (42.37%) Windows 7
3 10 (16.95%) Windows XP
4 4 (6.78%) Windows 8
5 3 (5.08%) Apple iOS
5 3 (5.08%) Windows Server
6 2 (3.39%) Linux
7 1 (1.69%) Android
7 1 (1.69%) Unix
7 1 (1.69%) Windows Server 2003
7 1 (1.69%) Windows Server 2008
7 1 (1.69%) Windows Server 2012
Processes & Methodologies
1 17 (28.81%) ITIL
2 8 (13.56%) Service Management
3 6 (10.17%) Change Management
4 2 (3.39%) Data Protection
4 2 (3.39%) ITIL V3
4 2 (3.39%) ITSM
4 2 (3.39%) Service Delivery
5 1 (1.69%) Agile Software Development
5 1 (1.69%) Configuration Management
5 1 (1.69%) Conflict Management
5 1 (1.69%) Content Management
5 1 (1.69%) Document Management
5 1 (1.69%) Incident Management
5 1 (1.69%) Issue Tracking
5 1 (1.69%) Low Latency
5 1 (1.69%) Release Management
5 1 (1.69%) Root Cause Analysis
5 1 (1.69%) Service Desk Management
5 1 (1.69%) Time Management
5 1 (1.69%) Transition Management
Programming Languages
1 1 (1.69%) JavaScript
Qualifications
1 4 (6.78%) ITIL Certification
1 4 (6.78%) MCP
2 2 (3.39%) ITIL Foundation Certificate
2 2 (3.39%) Microsoft Certification
3 1 (1.69%) Degree
3 1 (1.69%) Security Cleared
Quality Assurance & Compliance
1 5 (8.47%) SLA
2 1 (1.69%) HL7
System Software
1 26 (44.07%) Active Directory
2 1 (1.69%) Terminal Server
2 1 (1.69%) VMware Infrastructure
Systems Management
1 1 (1.69%) Backup Exec
1 1 (1.69%) Malwarebytes
1 1 (1.69%) McAfee ePO
1 1 (1.69%) SCCM
1 1 (1.69%) ServiceCenter
1 1 (1.69%) WSUS
Vendors
1 25 (42.37%) Microsoft
2 11 (18.64%) Citrix
3 6 (10.17%) HP
4 3 (5.08%) LANDesk
5 2 (3.39%) Apple
5 2 (3.39%) VMware
6 1 (1.69%) Bloomberg
6 1 (1.69%) Cisco
6 1 (1.69%) Dell
6 1 (1.69%) Forcepoint
6 1 (1.69%) Hummingbird
6 1 (1.69%) iManage
6 1 (1.69%) Intel Security
6 1 (1.69%) Lotus
6 1 (1.69%) Remedy
6 1 (1.69%) Reuters
6 1 (1.69%) ServiceNow