The table below looks at the statistics for the 1st Line Support Analyst role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support Analyst in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
First Line Support Analyst
Rank 371 385 373
Rank change year-on-year
+14 -12
Contract jobs requiring a 1st Line Support Analyst 37 30 34
As % of all contract IT jobs located in London 0.17% 0.14% 0.15%
As % of the Job Titles category 0.18% 0.15% 0.16%
Number of daily rates quoted 12 24 14
Average daily rate £150 £126 £135
Average daily rate % change year-on-year
+18.81% -6.48%
90% offered a daily rate of more than £111 £100 £92
10% offered a daily rate of more than £218 £165 £190
UK excluding London average daily rate £100 £129 £75
% change year-on-year
-22.17% +71.33%
Number of hourly rates quoted 14 1 9
Average hourly rate £14.43 £11.25 £16.50
Average hourly rate % change year-on-year
+28.22% -31.81%
90% offered a hourly rate of more than £11.50 £11.25 £10.95
10% offered a hourly rate of more than £22.00 £11.25 £20.00
UK excluding London average hourly rate £12.50 £12.00 £11.75
% change year-on-year
+4.16% +2.12%
1st Line Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
20052 20041 20862
As % of all contract IT jobs located in London 94.68% 94.50% 94.77%
Number of daily rates quoted 14187 14178 14151
Average daily rate £450 £450 £435
Average daily rate % change year-on-year
- +3.44%
90% offered a daily rate of more than £290 £275 £270
10% offered a daily rate of more than £625 £600 £600
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 309 344 401
Average hourly rate £17.50 £18.00 £20.00
Average hourly rate % change year-on-year
-2.77% -10.00%
90% offered a hourly rate of more than £11.00 £12.50 £13.49
10% offered a hourly rate of more than £47.70 £37.00 £41.50
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

1st Line Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in London

1st Line Support Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support Analyst across the London region.

1st Line Support Analyst Daily Rate Trend in London

1st Line Support Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Analyst across the London region.

1st Line Support Analyst Hourly Rate Trend in London

1st Line Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support Analyst within the London region over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +30 3 £163 +4.83% 3
Wimbledon - 2 £130 -
Southall - 1 - -
1st Line Support Analyst
England

1st Line Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 11 February 2016, IT contractor jobs across the London region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Analyst in their job title.

1 43 (62.32%) Windows
2 30 (43.48%) Microsoft
2 30 (43.48%) Active Directory
3 29 (42.03%) Windows 7
4 26 (37.68%) MS Office
5 24 (34.78%) ITIL
6 12 (17.39%) Windows XP
7 11 (15.94%) Citrix
7 11 (15.94%) MS Exchange
7 11 (15.94%) MS Excel
8 9 (13.04%) MS PowerPoint
9 8 (11.59%) Finance
9 8 (11.59%) MCP
9 8 (11.59%) HP
9 8 (11.59%) ITIL Certification
9 8 (11.59%) Service Management
10 7 (10.14%) LAN
10 7 (10.14%) Law
11 6 (8.70%) Windows 8
11 6 (8.70%) Legal
11 6 (8.70%) WAN
11 6 (8.70%) Change Management
11 6 (8.70%) Blackberry
12 5 (7.25%) Windows Server 2003
12 5 (7.25%) VPN
12 5 (7.25%) Exchange Server 2010
13 4 (5.80%) iManage
13 4 (5.80%) Degree
13 4 (5.80%) iPhone
13 4 (5.80%) Windows Server 2008

1st Line Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 11 February 2016, IT contractor jobs across the London region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (15.94%) MS Exchange
2 5 (7.25%) Exchange Server 2010
3 2 (2.90%) IBM Notes
4 1 (1.45%) CMS
4 1 (1.45%) Exchange Server 2007
4 1 (1.45%) SharePoint
4 1 (1.45%) Skype for Business
Applications
1 26 (37.68%) MS Office
2 11 (15.94%) MS Excel
3 9 (13.04%) MS PowerPoint
4 1 (1.45%) MS Project
4 1 (1.45%) MS Visio
Business Applications
1 1 (1.45%) ION MarketView
Cloud Services
1 2 (2.90%) Office 365
2 1 (1.45%) MailChimp
2 1 (1.45%) Mimecast
Communications & Networking
1 7 (10.14%) LAN
2 6 (8.70%) WAN
3 5 (7.25%) VPN
4 3 (4.35%) TCP/IP
5 2 (2.90%) DNS
5 2 (2.90%) Internet
6 1 (1.45%) DHCP
6 1 (1.45%) IP Telephony
6 1 (1.45%) SAN
6 1 (1.45%) Wi-Fi
Database & Business Intelligence
1 2 (2.90%) SQL Server
2 1 (1.45%) SQL Server 2005
2 1 (1.45%) SQL Server 2008
Development Applications
1 1 (1.45%) JIRA
General
1 8 (11.59%) Finance
2 7 (10.14%) Law
3 6 (8.70%) Legal
4 3 (4.35%) Banking
4 3 (4.35%) Investment Banking
5 2 (2.90%) Local Government
5 2 (2.90%) Retail
6 1 (1.45%) Advertising
6 1 (1.45%) Back Office
6 1 (1.45%) Financial Institution
6 1 (1.45%) Front Office
6 1 (1.45%) Private Banking
6 1 (1.45%) Retail Banking
Libraries, Frameworks & Software Standards
1 1 (1.45%) CSS
1 1 (1.45%) HTML
1 1 (1.45%) XHTML
1 1 (1.45%) XML
Miscellaneous
1 6 (8.70%) Blackberry
2 4 (5.80%) iPhone
3 2 (2.90%) Analytical Skills
3 2 (2.90%) iPad
3 2 (2.90%) SecurID
3 2 (2.90%) Video Conferencing
4 1 (1.45%) Client/Server
4 1 (1.45%) Digital Media
4 1 (1.45%) Fixed Income
4 1 (1.45%) Hedge funds
4 1 (1.45%) Private Cloud
4 1 (1.45%) Reinsurance
4 1 (1.45%) Smartphone
Operating Systems
1 43 (62.32%) Windows
2 29 (42.03%) Windows 7
3 12 (17.39%) Windows XP
4 6 (8.70%) Windows 8
5 5 (7.25%) Windows Server 2003
6 4 (5.80%) Windows Server 2008
7 3 (4.35%) Android
7 3 (4.35%) Windows Server
8 2 (2.90%) Linux
8 2 (2.90%) Mac OS
8 2 (2.90%) Unix
8 2 (2.90%) Windows Server 2012
9 1 (1.45%) Apple iOS
9 1 (1.45%) Mac OS X
9 1 (1.45%) Windows Vista
Processes & Methodologies
1 24 (34.78%) ITIL
2 8 (11.59%) Service Management
3 6 (8.70%) Change Management
4 3 (4.35%) Asset Management
4 3 (4.35%) ITSM
5 2 (2.90%) Document Management
5 2 (2.90%) Incident Management
5 2 (2.90%) ITIL V3
5 2 (2.90%) Time Management
6 1 (1.45%) Agile Software Development
6 1 (1.45%) Business Continuity
6 1 (1.45%) Content Management
6 1 (1.45%) Data Management
6 1 (1.45%) Electronic Trading
6 1 (1.45%) Issue Tracking
6 1 (1.45%) Migration
6 1 (1.45%) Patch Management
6 1 (1.45%) Release Management
6 1 (1.45%) Root Cause Analysis
6 1 (1.45%) Software Deployment
Programming Languages
1 3 (4.35%) SQL
2 1 (1.45%) JavaScript
2 1 (1.45%) Python
Qualifications
1 8 (11.59%) ITIL Certification
1 8 (11.59%) MCP
2 4 (5.80%) Degree
3 3 (4.35%) Microsoft Certification
4 2 (2.90%) ITIL Foundation Certificate
5 1 (1.45%) A+ Certification
5 1 (1.45%) MCSE
5 1 (1.45%) MOS
5 1 (1.45%) Security Cleared
Quality Assurance & Compliance
1 3 (4.35%) SLA
System Software
1 30 (43.48%) Active Directory
2 2 (2.90%) VMware Infrastructure
3 1 (1.45%) Terminal Server
3 1 (1.45%) XenApp
Systems Management
1 3 (4.35%) Backup Exec
2 2 (2.90%) SCCM
2 2 (2.90%) ServiceCenter
Vendors
1 30 (43.48%) Microsoft
2 11 (15.94%) Citrix
3 8 (11.59%) HP
4 4 (5.80%) Cisco
4 4 (5.80%) iManage
5 2 (2.90%) Apple
5 2 (2.90%) Hummingbird
5 2 (2.90%) Interwoven
5 2 (2.90%) Lotus
5 2 (2.90%) Remedy
5 2 (2.90%) VMware
6 1 (1.45%) Bloomberg
6 1 (1.45%) CheckPoint
6 1 (1.45%) ION Trading
6 1 (1.45%) Nokia
6 1 (1.45%) Reuters
6 1 (1.45%) ServiceNow
6 1 (1.45%) Sun
6 1 (1.45%) Veeam
6 1 (1.45%) Wyse
London
Computer Futures
Rate: competitive
Posted: 8 days ago