The statistics below represent IT contracts advertised across the London region that had 1st Line Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 19 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
19 Feb 2017
Same period 2016 Same period 2015
First Line Support Analyst
England / London
Rank 376 377 381
Rank change year-on-year
+1 +4
Contract jobs requiring a 1st Line Support Analyst 19 36 28
As % of all contract IT jobs located in London 0.100% 0.17% 0.13%
As % of the Job Titles category 0.11% 0.18% 0.14%
Number of daily rates quoted 15 12 23
Median daily rate £175 £143 £125
Median daily rate % change year-on-year
+22.80% +14.00%
90% offered a daily rate of more than £110 £111 £100
10% offered a daily rate of more than £193 £218 £165
UK excluding London median daily rate £125 £95 £135
% change year-on-year
+31.57% -29.62%
Number of hourly rates quoted 3 13 1
Median hourly rate £14.75 £15.00 £11.25
Median hourly rate % change year-on-year
-1.66% +33.33%
UK excluding London median hourly rate £13.50 £13.00 £12.00
% change year-on-year
+3.84% +8.33%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
18033 20348 20215
As % of all contract IT jobs located in London 94.74% 95.12% 94.87%
Number of daily rates quoted 12895 14394 14249
Median daily rate £475 £450 £438
Median daily rate % change year-on-year
+5.55% +2.85%
90% offered a daily rate of more than £300 £293 £270
10% offered a daily rate of more than £640 £625 £600
UK excluding London median daily rate £400 £380 £375
% change year-on-year
+5.26% +1.33%
Number of hourly rates quoted 249 312 339
Median hourly rate £22.50 £17.50 £19.18
Median hourly rate % change year-on-year
+28.57% -8.75%
90% offered a hourly rate of more than £12.50 £11.00 £12.50
10% offered a hourly rate of more than £51.25 £47.50 £42.50
UK excluding London median hourly rate £17.50 £18.00 £16.72
% change year-on-year
-2.77% +7.65%

1st Line Support Analyst
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured 1st Line Support Analyst in the job title.

1st Line Support Analyst Jobs Demand Trend in London

1st Line Support Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support Analyst across the London region.

1st Line Support Analyst Daily Rate Trend in London

1st Line Support Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 1st Line Support Analyst across the London region over the 3 months to 19 February 2017.

1st Line Support Analyst Daily Rate Histogram in London

1st Line Support Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Analyst across the London region.

1st Line Support Analyst Hourly Rate Trend in London

1st Line Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support Analyst within the London region over the 3 months to 19 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +8 3 £175 +7.69% 1
Hounslow - 1 - -
Kingston Upon Thames - 1 - -
1st Line Support Analyst
England

1st Line Support Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 19 February 2017, 1st Line Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring 1st Line Support Analyst in the job title.

1 35 (76.09%) Windows
2 29 (63.04%) Active Directory
3 27 (58.70%) MS Office
4 22 (47.83%) Microsoft
5 18 (39.13%) Windows 7
6 16 (34.78%) MS Excel
6 16 (34.78%) Law
7 10 (21.74%) ITIL
8 8 (17.39%) Legal
8 8 (17.39%) Citrix
9 7 (15.22%) Blackberry
10 6 (13.04%) Service Management
10 6 (13.04%) Windows 10
10 6 (13.04%) MOS
10 6 (13.04%) iPhone
11 5 (10.87%) Remote Desktop
11 5 (10.87%) SLA
12 4 (8.70%) Windows Server
12 4 (8.70%) Windows XP
12 4 (8.70%) MS Exchange
12 4 (8.70%) Exchange Server 2010
12 4 (8.70%) Google Drive
12 4 (8.70%) Problem Management
12 4 (8.70%) Degree
12 4 (8.70%) Google
12 4 (8.70%) Smartphone
13 3 (6.52%) Incident Management
13 3 (6.52%) Asset Management
13 3 (6.52%) MS PowerPoint
13 3 (6.52%) JIRA

1st Line Support Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (8.70%) Exchange Server 2010
1 4 (8.70%) MS Exchange
2 3 (6.52%) Exchange Server 2007
3 1 (2.17%) Blackberry Enterprise Server
3 1 (2.17%) IBM Notes
3 1 (2.17%) SharePoint
3 1 (2.17%) Skype for Business
Applications
1 27 (58.70%) MS Office
2 16 (34.78%) MS Excel
3 3 (6.52%) MS PowerPoint
4 1 (2.17%) Adobe Illustrator
4 1 (2.17%) InDesign
4 1 (2.17%) SOLIDWORKS
Business Applications
1 1 (2.17%) Dynamics NAV
Cloud Services
1 4 (8.70%) Google Drive
Communications & Networking
1 5 (10.87%) Remote Desktop
2 3 (6.52%) VPN
3 1 (2.17%) HTTPS
3 1 (2.17%) IP Telephony
3 1 (2.17%) LAN
3 1 (2.17%) VoIP
3 1 (2.17%) WAN
3 1 (2.17%) Wireless
Development Applications
1 3 (6.52%) JIRA
General
1 16 (34.78%) Law
2 8 (17.39%) Legal
3 2 (4.35%) Finance
4 1 (2.17%) Banking
Miscellaneous
1 7 (15.22%) Blackberry
2 6 (13.04%) iPhone
3 4 (8.70%) Smartphone
4 2 (4.35%) Analytical Skills
4 2 (4.35%) Fat Client
4 2 (4.35%) Thin Client
5 1 (2.17%) EPoS
Operating Systems
1 35 (76.09%) Windows
2 18 (39.13%) Windows 7
3 6 (13.04%) Windows 10
4 4 (8.70%) Windows Server
4 4 (8.70%) Windows XP
5 3 (6.52%) Android
5 3 (6.52%) Apple iOS
6 2 (4.35%) Windows 8
7 1 (2.17%) Mac OS X
7 1 (2.17%) Windows 2000
7 1 (2.17%) Windows Server 2008
Processes & Methodologies
1 10 (21.74%) ITIL
2 6 (13.04%) Service Management
3 4 (8.70%) Problem Management
4 3 (6.52%) Asset Management
4 3 (6.52%) Incident Management
5 1 (2.17%) ITIL V3
5 1 (2.17%) SAP Implementation
5 1 (2.17%) Software Licensing
5 1 (2.17%) Ticket Management
5 1 (2.17%) Time Management
Qualifications
1 6 (13.04%) MOS
2 4 (8.70%) Degree
3 3 (6.52%) BPSS Clearance
3 3 (6.52%) CTC Cleared
3 3 (6.52%) Security Cleared
4 2 (4.35%) DV Cleared
4 2 (4.35%) ITIL Certification
4 2 (4.35%) SC Cleared
5 1 (2.17%) A+ Certification
5 1 (2.17%) DBS Check
5 1 (2.17%) MCTS
5 1 (2.17%) Microsoft Certification
Quality Assurance & Compliance
1 5 (10.87%) SLA
2 2 (4.35%) Disclosure Scotland
System Software
1 29 (63.04%) Active Directory
2 1 (2.17%) XenApp
Systems Management
1 1 (2.17%) AirWatch
Vendors
1 22 (47.83%) Microsoft
2 8 (17.39%) Citrix
3 4 (8.70%) Google
4 3 (6.52%) Cisco
4 3 (6.52%) HP
5 2 (4.35%) Apple
5 2 (4.35%) ServiceNow
6 1 (2.17%) Adobe
6 1 (2.17%) Belkin
6 1 (2.17%) Compaq
6 1 (2.17%) Dell
6 1 (2.17%) IBM
6 1 (2.17%) Intel
6 1 (2.17%) Lotus
6 1 (2.17%) NETGEAR
6 1 (2.17%) Remedy
6 1 (2.17%) SAP
6 1 (2.17%) Sophos
6 1 (2.17%) Veritas