The table below looks at the statistics for Cisco ICM skills in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Cisco ICM over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Cisco Unified Intelligent Contact Management Enterprise
Rank 410 380 405
Rank change year-on-year
-30 +25
Contract jobs citing Cisco ICM 1 25 2
As % of all contract IT jobs located in London 0.005% 0.12% 0.009%
As % of the Communications & Networking category 0.037% 0.90% 0.075%
Number of daily rates quoted 0 5 0
Average daily rate - £418 -
UK excluding London average daily rate £513 £355 £495
% change year-on-year
+44.36% -28.28%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
Cisco ICM
England

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in contract jobs advertised in the London region.

Communications & Networking Category
London
Contract IT job ads with a match in the
Communications & Networking category
2695 2772 2679
As % of all contract IT jobs located in London 12.74% 13.31% 12.40%
Number of daily rates quoted 1756 1824 1716
Average daily rate £420 £400 £400
Average daily rate % change year-on-year
+5.00% -
90% offered a daily rate of more than £252 £245 £240
10% offered a daily rate of more than £575 £525 £550
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 68 78 75
Average hourly rate £24.23 £19.00 £17.50
Average hourly rate % change year-on-year
+27.52% +8.57%
90% offered a hourly rate of more than £14.12 £13.57 £13.00
10% offered a hourly rate of more than £50.00 £28.75 £30.18
UK excluding London average hourly rate £30.00 £26.00 £21.00
% change year-on-year
+15.38% +23.80%

Cisco ICM
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Cisco ICM across the London region as a proportion of the total demand within the Communications & Networking category.

Cisco ICM Jobs Demand Trend in London

Cisco ICM
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Cisco ICM across the London region.

Cisco ICM Daily Rate Trend in London

Cisco ICM
Top 30 Related IT Skills in London

For the 6 months to 5 February 2016, IT contractor jobs across the London region citing Cisco ICM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco ICM.

1 4 (100.00%) Cisco
2 3 (75.00%) Cisco CUCM
3 2 (50.00%) Cisco ICM Scripting
3 2 (50.00%) Cisco UCCE
3 2 (50.00%) CCVP
3 2 (50.00%) IVR
4 1 (25.00%) Banking
4 1 (25.00%) VLAN
4 1 (25.00%) Cisco IPT
4 1 (25.00%) Problem Management
4 1 (25.00%) Security Cleared
4 1 (25.00%) Unified Communications
4 1 (25.00%) Data Engineering
4 1 (25.00%) Windows Server
4 1 (25.00%) CCIE
4 1 (25.00%) CCNP
4 1 (25.00%) Cisco Certification
4 1 (25.00%) NHS
4 1 (25.00%) EIGRP
4 1 (25.00%) Service Delivery
4 1 (25.00%) Change Management
4 1 (25.00%) Disaster Recovery
4 1 (25.00%) Management Information System
4 1 (25.00%) Telecoms
4 1 (25.00%) Cisco IPCC
4 1 (25.00%) SQL
4 1 (25.00%) PRINCE2
4 1 (25.00%) Windows
4 1 (25.00%) Informix
4 1 (25.00%) MS Visio

Cisco ICM
Top Related IT Skills in London by Category

For the 6 months to 5 February 2016, IT contractor jobs across the London region citing Cisco ICM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco ICM. Up to 20 skills are shown per category.

Applications
1 1 (25.00%) MS Visio
Communications & Networking
1 1 (25.00%) Cisco IPT
1 1 (25.00%) DHCP
1 1 (25.00%) EIGRP
1 1 (25.00%) LAN
1 1 (25.00%) SNMP
1 1 (25.00%) Unified Communications
1 1 (25.00%) VLAN
Database & Business Intelligence
1 1 (25.00%) Informix
General
1 1 (25.00%) Banking
1 1 (25.00%) Telecoms
Job Titles
1 1 (25.00%) Communications Engineer
1 1 (25.00%) Designer
1 1 (25.00%) Unified Communications Engineer
1 1 (25.00%) Voice Engineer
Miscellaneous
1 2 (50.00%) IVR
2 1 (25.00%) Management Information System
2 1 (25.00%) NHS
Operating Systems
1 1 (25.00%) Windows
1 1 (25.00%) Windows Server
Processes & Methodologies
1 2 (50.00%) Cisco ICM Scripting
2 1 (25.00%) Change Management
2 1 (25.00%) Data Engineering
2 1 (25.00%) Disaster Recovery
2 1 (25.00%) PRINCE2
2 1 (25.00%) Problem Management
2 1 (25.00%) Service Delivery
Programming Languages
1 1 (25.00%) SQL
Qualifications
1 2 (50.00%) CCVP
2 1 (25.00%) CCIE
2 1 (25.00%) CCNP
2 1 (25.00%) Cisco Certification
2 1 (25.00%) Security Cleared
Systems Management
1 3 (75.00%) Cisco CUCM
2 2 (50.00%) Cisco UCCE
3 1 (25.00%) Cisco IPCC
Vendors
1 4 (100.00%) Cisco