The table below looks at the statistics for Cisco ICM skills in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Cisco ICM over the 3 months to 29 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Dec 2014
Same period 2013 Same period 2012
Cisco Unified Intelligent Contact Management Enterprise
Rank 390 415 382
Rank change year-on-year
+25 -33
Contract jobs citing Cisco ICM 23 4 1
As % of all contract IT jobs located in London 0.10% 0.017% 0.005%
As % of the Communications & Networking category 0.80% 0.14% 0.033%
Number of daily rates quoted 7 0 1
Average daily rate
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of your Daily Rate
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£330 - £375
UK excluding London average daily rate £300 - £550
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - £11.00
Cisco ICM
England

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in contract jobs advertised in the London region.

Communications & Networking Category
London
Contract IT job ads with a match in the
Communications & Networking category
2874 2934 3010
As % of all contract IT jobs located in London 12.72% 12.33% 14.40%
Number of daily rates quoted 1941 1920 1889
Average daily rate £388 £400 £400
Average daily rate % change year-on-year
-3.12% -
90% offered a daily rate of more than £225 £250 £225
10% offered a daily rate of more than £525 £550 £550
UK excluding London average daily rate £350 £338 £325
% change year-on-year
+3.70% +3.84%
Number of hourly rates quoted 76 74 160
Average hourly rate £19.50 £17.50 £20.00
Average hourly rate % change year-on-year
+11.42% -12.50%
90% offered a hourly rate of more than £14.00 £11.88 £12.00
10% offered a hourly rate of more than £30.00 £31.50 £42.95
UK excluding London average hourly rate £23.75 £20.75 £21.67
% change year-on-year
+14.45% -4.22%

Cisco ICM
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Cisco ICM across the London region as a proportion of the total demand within the Communications & Networking category.

Cisco ICM Jobs Demand Trend in London

Cisco ICM
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Cisco ICM across the London region.

Cisco ICM Daily Rate Trend in London

Cisco ICM
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Cisco ICM across the London region over the 3 months to 29 December 2014.

Cisco ICM Daily Rate Histogram in London

Cisco ICM
Top 30 Related IT Skills in London

For the 6 months to 29 December 2014, IT contractor jobs across the London region citing Cisco ICM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco ICM.

1 28 (100.00%) Cisco
2 22 (78.57%) Cisco CUCM
3 18 (64.29%) Cisco UCCE
4 17 (60.71%) Cisco UCCX
5 15 (53.57%) Change Management
5 15 (53.57%) Contact Management
6 14 (50.00%) Cisco Certification
6 14 (50.00%) Line Management
6 14 (50.00%) Service Management
7 13 (46.43%) CA Spectrum
7 13 (46.43%) CA
8 12 (42.86%) Citrix
8 12 (42.86%) Firewall
8 12 (42.86%) NetScaler
9 7 (25.00%) Cisco IPCC
10 5 (17.86%) VMware
11 4 (14.29%) Microsoft
11 4 (14.29%) SQL
11 4 (14.29%) Linux
11 4 (14.29%) MS Excel
12 3 (10.71%) Windows
12 3 (10.71%) Speech Recognition
12 3 (10.71%) Social Media
12 3 (10.71%) VMware Infrastructure
13 2 (7.14%) Problem Management
13 2 (7.14%) Release Management
13 2 (7.14%) Verint
13 2 (7.14%) Cisco ICM Scripting
13 2 (7.14%) IP Telephony
13 2 (7.14%) Penetration Testing

Cisco ICM
Top Related IT Skills in London by Category

For the 6 months to 29 December 2014, IT contractor jobs across the London region citing Cisco ICM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco ICM. Up to 20 skills are shown per category.

Applications
1 4 (14.29%) MS Excel
Communications & Networking
1 12 (42.86%) Firewall
1 12 (42.86%) NetScaler
2 2 (7.14%) VoIP
2 2 (7.14%) Wireless
2 2 (7.14%) IP Telephony
3 1 (3.57%) Cisco IPT
3 1 (3.57%) TCP/IP
General
1 1 (3.57%) Electronics
1 1 (3.57%) Telecoms
Job Titles
1 19 (67.86%) Voice Engineer
2 10 (35.71%) Cisco Engineer
3 7 (25.00%) Cisco Voice Engineer
4 2 (7.14%) Consultant
4 2 (7.14%) Network Engineer
5 1 (3.57%) Solutions Architect
5 1 (3.57%) Cisco Architect
5 1 (3.57%) Cisco Solutions Architect
5 1 (3.57%) Cisco IPT Engineer
5 1 (3.57%) Architect
Miscellaneous
1 3 (10.71%) Social Media
2 1 (3.57%) Computer Science
Operating Systems
1 4 (14.29%) Linux
2 3 (10.71%) Windows
3 2 (7.14%) UNIX
Processes & Methodologies
1 15 (53.57%) Change Management
1 15 (53.57%) Contact Management
2 14 (50.00%) Service Management
2 14 (50.00%) Line Management
3 3 (10.71%) Speech Recognition
4 2 (7.14%) Problem Management
4 2 (7.14%) Release Management
4 2 (7.14%) Penetration Testing
4 2 (7.14%) Cisco ICM Scripting
5 1 (3.57%) Migration
5 1 (3.57%) Time Management
Programming Languages
1 4 (14.29%) SQL
Qualifications
1 14 (50.00%) Cisco Certification
2 2 (7.14%) CCIE
3 1 (3.57%) Degree
System Software
1 3 (10.71%) VMware Infrastructure
Systems Management
1 22 (78.57%) Cisco CUCM
2 18 (64.29%) Cisco UCCE
3 17 (60.71%) Cisco UCCX
4 13 (46.43%) CA Spectrum
5 7 (25.00%) Cisco IPCC
Vendors
1 28 (100.00%) Cisco
2 13 (46.43%) CA
3 12 (42.86%) Citrix
4 5 (17.86%) VMware
5 4 (14.29%) Microsoft
6 2 (7.14%) Remedy
6 2 (7.14%) Verint
City of London
Austin Fraser Limited
Rate: NEG
Posted: 27 days ago