The table below looks at the statistics for Cisco ICM skills in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Cisco ICM over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Cisco Unified Intelligent Contact Management Enterprise
Rank 371 381 -
Rank change year-on-year
+10 -
Contract jobs citing Cisco ICM 28 3 0
As % of all contract IT jobs located in London 0.13% 0.014% -
As % of the Communications & Networking category 0.99% 0.12% -
Number of daily rates quoted 7 0 0
Average daily rate
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of your Daily Rate
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£400 - -
UK excluding London average daily rate £358 £495 -
% change year-on-year
-27.72% -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
Cisco ICM
England

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in contract jobs advertised in the London region.

Communications & Networking Category
London
Contract IT job ads with a match in the
Communications & Networking category
2816 2551 2783
As % of all contract IT jobs located in London 13.26% 11.74% 14.06%
Number of daily rates quoted 1803 1600 1729
Average daily rate £400 £400 £400
90% offered a daily rate of more than £230 £240 £220
10% offered a daily rate of more than £525 £550 £525
UK excluding London average daily rate £350 £338 £320
% change year-on-year
+3.70% +5.46%
Number of hourly rates quoted 85 72 140
Average hourly rate £20.00 £18.70 £25.00
Average hourly rate % change year-on-year
+6.95% -25.20%
90% offered a hourly rate of more than £12.50 £13.00 £12.00
10% offered a hourly rate of more than £40.00 £33.75 £135.00
UK excluding London average hourly rate £27.50 £20.53 £23.42
% change year-on-year
+33.95% -12.32%

Cisco ICM
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Cisco ICM across the London region as a proportion of the total demand within the Communications & Networking category.

Cisco ICM Jobs Demand Trend in London

Cisco ICM
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Cisco ICM across the London region.

Cisco ICM Daily Rate Trend in London

Cisco ICM
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Cisco ICM across the London region over the 3 months to 27 February 2015.

Cisco ICM Daily Rate Histogram in London

Cisco ICM
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Cisco ICM within the London region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +33 19 £446 -
Cisco ICM
England

Cisco ICM
Top 30 Related IT Skills in London

For the 6 months to 27 February 2015, IT contractor jobs across the London region citing Cisco ICM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco ICM.

1 40 (100.00%) Cisco
2 33 (82.50%) Cisco CUCM
3 28 (70.00%) Cisco UCCE
4 22 (55.00%) Cisco UCCX
5 20 (50.00%) Change Management
5 20 (50.00%) Contact Management
6 18 (45.00%) Cisco Certification
7 15 (37.50%) CA Spectrum
7 15 (37.50%) CA
8 14 (35.00%) Firewall
8 14 (35.00%) Citrix
8 14 (35.00%) NetScaler
9 13 (32.50%) Line Management
9 13 (32.50%) Cisco IPCC
9 13 (32.50%) Service Management
10 7 (17.50%) VMware
10 7 (17.50%) IP Telephony
10 7 (17.50%) Microsoft
10 7 (17.50%) SQL
10 7 (17.50%) Windows
11 6 (15.00%) MS Excel
11 6 (15.00%) VoIP
11 6 (15.00%) Telecoms
12 4 (10.00%) Linux
12 4 (10.00%) TCP/IP
12 4 (10.00%) Cisco IPT
13 3 (7.50%) Degree
13 3 (7.50%) VMware Infrastructure
13 3 (7.50%) Computer Science
13 3 (7.50%) IVR

Cisco ICM
Top Related IT Skills in London by Category

For the 6 months to 27 February 2015, IT contractor jobs across the London region citing Cisco ICM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco ICM. Up to 20 skills are shown per category.

Applications
1 6 (15.00%) MS Excel
2 3 (7.50%) MS PowerPoint
Communications & Networking
1 14 (35.00%) Firewall
1 14 (35.00%) NetScaler
2 7 (17.50%) IP Telephony
3 6 (15.00%) VoIP
4 4 (10.00%) TCP/IP
4 4 (10.00%) Cisco IPT
5 3 (7.50%) LAN
5 3 (7.50%) VLAN
5 3 (7.50%) OSPF
5 3 (7.50%) EIGRP
5 3 (7.50%) IGRP
5 3 (7.50%) WAN
5 3 (7.50%) RIP
6 2 (5.00%) Wireless
Database & Business Intelligence
1 1 (2.50%) SQL Server
General
1 6 (15.00%) Telecoms
2 3 (7.50%) Electronics
Job Titles
1 25 (62.50%) Voice Engineer
2 16 (40.00%) Cisco Engineer
3 9 (22.50%) Cisco Voice Engineer
4 4 (10.00%) Network Engineer
5 3 (7.50%) Solutions Architect
5 3 (7.50%) Architect
5 3 (7.50%) Cisco Architect
5 3 (7.50%) Cisco Solutions Architect
6 2 (5.00%) Cisco Network Engineer
6 2 (5.00%) Consultant
7 1 (2.50%) Cisco IPT Engineer
7 1 (2.50%) ICM Engineer
Miscellaneous
1 3 (7.50%) IVR
1 3 (7.50%) Computer Science
1 3 (7.50%) Social Media
Operating Systems
1 7 (17.50%) Windows
2 4 (10.00%) Linux
3 3 (7.50%) Windows 2000
3 3 (7.50%) Windows XP
3 3 (7.50%) Windows Server 2003
4 2 (5.00%) UNIX
Processes & Methodologies
1 20 (50.00%) Change Management
1 20 (50.00%) Contact Management
2 13 (32.50%) Service Management
2 13 (32.50%) Line Management
3 3 (7.50%) Time Management
3 3 (7.50%) Speech Recognition
4 2 (5.00%) Problem Management
4 2 (5.00%) Release Management
4 2 (5.00%) Migration
4 2 (5.00%) Penetration Testing
4 2 (5.00%) Cisco ICM Scripting
5 1 (2.50%) CAD
Programming Languages
1 7 (17.50%) SQL
Qualifications
1 18 (45.00%) Cisco Certification
2 3 (7.50%) Degree
3 2 (5.00%) VCP4
3 2 (5.00%) CCIE
System Software
1 3 (7.50%) VMware Infrastructure
Systems Management
1 33 (82.50%) Cisco CUCM
2 28 (70.00%) Cisco UCCE
3 22 (55.00%) Cisco UCCX
4 15 (37.50%) CA Spectrum
5 13 (32.50%) Cisco IPCC
Vendors
1 40 (100.00%) Cisco
2 15 (37.50%) CA
3 14 (35.00%) Citrix
4 7 (17.50%) Microsoft
4 7 (17.50%) VMware
5 2 (5.00%) Verint
5 2 (5.00%) Remedy
5 2 (5.00%) Oracle
6 1 (2.50%) Avaya
West London
Oscar Associates (UK) Ltd
Rate: £335 - £370 per day
Posted: 6 days ago