The table below looks at the statistics for Cisco ICM skills in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Cisco ICM over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Cisco Unified Intelligent Contact Management Enterprise
Rank 418 - 396
Rank change year-on-year
- 0
Contract jobs citing Cisco ICM 2 0 10
As % of all contract IT jobs located in London 0.008% - 0.039%
As % of the Communications & Networking category 0.063% - 0.28%
Number of daily rates quoted 1 0 6
Average daily rate
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of your Daily Rate
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£270 - £213
UK excluding London average daily rate £333 £300 £225
% change year-on-year
+10.83% +33.33%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
Cisco ICM
England

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in contract jobs advertised in the London region.

Communications & Networking Category
London
Contract IT job ads with a match in the
Communications & Networking category
3179 3100 3601
As % of all contract IT jobs located in London 12.98% 12.33% 13.94%
Number of daily rates quoted 2032 2026 2158
Average daily rate £400 £388 £375
Average daily rate % change year-on-year
+3.22% +3.33%
90% offered a daily rate of more than £250 £232 £213
10% offered a daily rate of more than £546 £550 £500
UK excluding London average daily rate £347 £325 £330
% change year-on-year
+6.91% -1.51%
Number of hourly rates quoted 91 91 177
Average hourly rate £23.00 £20.00 £19.00
Average hourly rate % change year-on-year
+15.00% +5.26%
90% offered a hourly rate of more than £14.50 £13.00 £13.50
10% offered a hourly rate of more than £45.00 £57.50 £45.00
UK excluding London average hourly rate £22.50 £22.50 £24.97
% change year-on-year
- -9.89%

Cisco ICM
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Cisco ICM across the London region as a proportion of the total demand within the Communications & Networking category.

Cisco ICM Jobs Demand Trend in London

Cisco ICM
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Cisco ICM across the London region.

Cisco ICM Daily Rate Trend in London

Cisco ICM
Top 21 Related IT Skills in London

For the 6 months to 19 September 2014, IT contractor jobs across the London region citing Cisco ICM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco ICM.

1 7 (100.00%) Cisco
2 4 (57.14%) Cisco UCCE
3 3 (42.86%) Stakeholder Management
3 3 (42.86%) IVR
3 3 (42.86%) Citrix
3 3 (42.86%) Cisco Certification
3 3 (42.86%) CA
3 3 (42.86%) VXML
3 3 (42.86%) Project Management
3 3 (42.86%) Change Management
3 3 (42.86%) Firewall
3 3 (42.86%) Contact Management
3 3 (42.86%) Cisco UCCX
3 3 (42.86%) Cisco CUCM
3 3 (42.86%) NetScaler
3 3 (42.86%) CA Spectrum
3 3 (42.86%) Cisco ICM Scripting
4 2 (28.57%) Line Management
4 2 (28.57%) Service Management
5 1 (14.29%) Retail
5 1 (14.29%) Migration

Cisco ICM
Top Related IT Skills in London by Category

For the 6 months to 19 September 2014, IT contractor jobs across the London region citing Cisco ICM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Cisco ICM. Up to 20 skills are shown per category.

Communications & Networking
1 3 (42.86%) Firewall
1 3 (42.86%) NetScaler
General
1 1 (14.29%) Retail
Job Titles
1 4 (57.14%) Cisco Engineer
2 3 (42.86%) Voice Engineer
3 1 (14.29%) Cisco Voice Engineer
3 1 (14.29%) Network Engineer
Libraries, Frameworks & Software Standards
1 3 (42.86%) VXML
Miscellaneous
1 3 (42.86%) IVR
Processes & Methodologies
1 3 (42.86%) Stakeholder Management
1 3 (42.86%) Project Management
1 3 (42.86%) Change Management
1 3 (42.86%) Contact Management
1 3 (42.86%) Cisco ICM Scripting
2 2 (28.57%) Line Management
2 2 (28.57%) Service Management
3 1 (14.29%) Migration
Qualifications
1 3 (42.86%) Cisco Certification
Systems Management
1 4 (57.14%) Cisco UCCE
2 3 (42.86%) Cisco UCCX
2 3 (42.86%) Cisco CUCM
2 3 (42.86%) CA Spectrum
Vendors
1 7 (100.00%) Cisco
2 3 (42.86%) Citrix
2 3 (42.86%) CA