The table below looks at the statistics for Contact Management skills in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Contact Management over the 3 months to 14 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
14 Feb 2016
Same period 2015 Same period 2014
Contact Management
Rank 397 397 397
Rank change year-on-year
0 0
Contract jobs citing Contact Management 9 14 9
As % of all contract IT jobs located in London 0.042% 0.067% 0.042%
As % of the Processes & Methodologies category 0.051% 0.083% 0.052%
Number of daily rates quoted 8 3 7
Average daily rate £245 £400 £480
Average daily rate % change year-on-year
-38.75% -16.66%
90% offered a daily rate of more than £175 £344 £475
10% offered a daily rate of more than £475 £414 £555
UK excluding London average daily rate £455 £600 £320
% change year-on-year
-24.16% +87.50%
Number of hourly rates quoted 0 0 1
Average hourly rate - - £16.92
UK excluding London average hourly rate £18.50 - £27.50
Contact Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the London region.

Processes & Methodologies Category
London
Contract IT job ads with a match in the
Processes & Methodologies category
17753 16891 17430
As % of all contract IT jobs located in London 83.55% 80.49% 80.61%
Number of daily rates quoted 12666 12119 11940
Average daily rate £475 £450 £438
Average daily rate % change year-on-year
+5.55% +2.85%
90% offered a daily rate of more than £325 £310 £300
10% offered a daily rate of more than £625 £600 £600
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 214 195 241
Average hourly rate £22.50 £21.50 £27.25
Average hourly rate % change year-on-year
+4.65% -21.10%
90% offered a hourly rate of more than £12.50 £11.00 £14.00
10% offered a hourly rate of more than £52.50 £50.00 £70.00
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

Contact Management
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Contact Management across the London region as a proportion of the total demand within the Processes & Methodologies category.

Contact Management Jobs Demand Trend in London

Contact Management
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Contact Management across the London region.

Contact Management Daily Rate Trend in London

Contact Management
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Contact Management across the London region over the 3 months to 14 February 2016.

Contact Management Daily Rate Histogram in London

Contact Management
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Contact Management across the London region.

Contact Management Hourly Rate Trend in London

Contact Management
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Contact Management within the London region over the 3 months to 14 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +46 4 £245 -40.06% 2
Sidcup - 1 £450 -
Greenwich - 1 £532 -
Contact Management
England

Contact Management
Top 30 Related IT Skills in London

For the 6 months to 14 February 2016, IT contractor jobs across the London region citing Contact Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Contact Management.

1 7 (41.18%) Stakeholder Engagement
2 6 (35.29%) GAP Analysis
2 6 (35.29%) Workflow
2 6 (35.29%) CRM
2 6 (35.29%) Microsoft
3 5 (29.41%) Finance
3 5 (29.41%) Advertising
3 5 (29.41%) Project Management
3 5 (29.41%) Business Analysis
3 5 (29.41%) Stakeholder Management
4 4 (23.53%) Banking
4 4 (23.53%) Data Analysis
4 4 (23.53%) Workflow Management
4 4 (23.53%) Incident Management
4 4 (23.53%) Requirements Analysis
4 4 (23.53%) Degree
4 4 (23.53%) MS PowerPoint
4 4 (23.53%) Problem Management
4 4 (23.53%) Use Case
4 4 (23.53%) Data Migration
4 4 (23.53%) SWIFT
4 4 (23.53%) Data Quality
4 4 (23.53%) IIBA
4 4 (23.53%) Validation
4 4 (23.53%) Migration
4 4 (23.53%) Management Information System
4 4 (23.53%) MS Visio
4 4 (23.53%) Data Modelling
4 4 (23.53%) TCP/IP
4 4 (23.53%) XML

Contact Management
Top Related IT Skills in London by Category

For the 6 months to 14 February 2016, IT contractor jobs across the London region citing Contact Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Contact Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (11.76%) CMS
2 1 (5.88%) Joomla!
Applications
1 4 (23.53%) MS Excel
1 4 (23.53%) MS PowerPoint
1 4 (23.53%) MS Project
1 4 (23.53%) MS Visio
Business Applications
1 2 (11.76%) Dynamics CRM
2 1 (5.88%) Maximo
2 1 (5.88%) SAP ERP
Communications & Networking
1 4 (23.53%) TCP/IP
2 1 (5.88%) Wi-Fi
Database & Business Intelligence
1 4 (23.53%) DB2
General
1 5 (29.41%) Advertising
1 5 (29.41%) Finance
2 4 (23.53%) Banking
Job Titles
1 8 (47.06%) Analyst
2 5 (29.41%) Business Analyst
3 3 (17.65%) Applications Support
3 3 (17.65%) Applications Support Analyst
3 3 (17.65%) Developer
3 3 (17.65%) Production Support Analyst
3 3 (17.65%) Support Analyst
4 2 (11.76%) CRM Developer
4 2 (11.76%) Dynamics CRM Developer
5 1 (5.88%) Data Centre Manager
5 1 (5.88%) Data Centre Project Manager
5 1 (5.88%) DBA
5 1 (5.88%) Infrastructure Manager
5 1 (5.88%) Infrastructure Project Manager
5 1 (5.88%) Joomla! Developer
5 1 (5.88%) Microsoft Developer
5 1 (5.88%) Technical Leader
5 1 (5.88%) Test Leader
5 1 (5.88%) Test Manager
5 1 (5.88%) Voice Project Manager
Libraries, Frameworks & Software Standards
1 4 (23.53%) XML
2 1 (5.88%) CSS
Miscellaneous
1 4 (23.53%) Management Information System
1 4 (23.53%) SWIFT
2 2 (11.76%) Data Conversion
3 1 (5.88%) Data Centre
3 1 (5.88%) Social Media
Operating Systems
1 4 (23.53%) Linux
Processes & Methodologies
1 7 (41.18%) Stakeholder Engagement
2 6 (35.29%) CRM
2 6 (35.29%) GAP Analysis
2 6 (35.29%) Workflow
3 5 (29.41%) Business Analysis
3 5 (29.41%) Project Management
3 5 (29.41%) Stakeholder Management
4 4 (23.53%) Data Analysis
4 4 (23.53%) Data Migration
4 4 (23.53%) Data Modelling
4 4 (23.53%) Incident Management
4 4 (23.53%) Migration
4 4 (23.53%) Performance Tuning
4 4 (23.53%) Problem Management
4 4 (23.53%) Requirements Analysis
4 4 (23.53%) Use Case
4 4 (23.53%) Validation
4 4 (23.53%) Workflow Management
5 2 (11.76%) Analytics
6 1 (5.88%) Automation Testing
Programming Languages
1 4 (23.53%) C++
1 4 (23.53%) Perl
1 4 (23.53%) Shell Script
1 4 (23.53%) SQL
2 1 (5.88%) PHP
Qualifications
1 4 (23.53%) Degree
1 4 (23.53%) IIBA
2 2 (11.76%) SC Cleared
2 2 (11.76%) Security Cleared
Quality Assurance & Compliance
1 4 (23.53%) Data Quality
System Software
1 1 (5.88%) Active Directory
Vendors
1 6 (35.29%) Microsoft
2 4 (23.53%) Sybase
3 1 (5.88%) Oracle
3 1 (5.88%) SAP
City of London
Nigel Frank International
Rate: £350 - £450 per day
Posted: 20 days ago