The table below looks at the statistics for Contact Management skills in IT contracts advertised for the London region. Included is a guide to the contractor rates offered in IT contracts that have cited Contact Management over the 3 months to 1 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
1 Jul 2016
Same period 2015 Same period 2014
Contact Management
Rank 435 428 420
Rank change year-on-year
-7 -8
Contract jobs citing Contact Management 6 5 1
As % of all contract IT jobs located in London 0.028% 0.021% 0.004%
As % of the Processes & Methodologies category 0.033% 0.026% 0.005%
Number of daily rates quoted 1 3 1
Median daily rate £588 £500 £388
Median daily rate % change year-on-year
+17.50% +29.03%
UK excluding London median daily rate £375 £400 £351
% change year-on-year
-6.25% +13.87%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - -
Contact Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the London region.

Processes & Methodologies Category
London
Contract IT job ads with a match in the
Processes & Methodologies category
18166 19032 18949
As % of all contract IT jobs located in London 84.50% 81.19% 81.39%
Number of daily rates quoted 13248 13537 13397
Median daily rate £475 £450 £438
Median daily rate % change year-on-year
+5.55% +2.85%
90% offered a daily rate of more than £325 £310 £300
10% offered a daily rate of more than £625 £620 £600
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 141 242 234
Median hourly rate £21.64 £22.00 £20.06
Median hourly rate % change year-on-year
-1.63% +9.67%
90% offered a hourly rate of more than £12.50 £11.00 £13.00
10% offered a hourly rate of more than £46.00 £55.50 £53.00
UK excluding London median hourly rate £28.50 £30.00 £30.00
% change year-on-year
-5.00% -

Contact Management
Jobs Demand Trend in London

The demand trend of contract jobs across the London region citing Contact Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Contact Management Jobs Demand Trend in London

Contact Management
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Contact Management across the London region.

Contact Management Daily Rate Trend in London

Contact Management
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Contact Management across the London region.

Contact Management Hourly Rate Trend in London

Contact Management
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Contact Management within the London region over the 3 months to 1 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bromley - 4 - -
City of London +30 1 £588 +62.06%
Contact Management
England

Contact Management
Top 30 Related IT Skills in London

For the 6 months to 1 July 2016, IT contractor jobs citing Contact Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for Contact Management.

1 11 (64.71%) CRM
2 8 (47.06%) Project Management
2 8 (47.06%) Management Information System
3 6 (35.29%) Risk Management
3 6 (35.29%) Legal
3 6 (35.29%) Service Delivery
3 6 (35.29%) BPR
3 6 (35.29%) ITIL
3 6 (35.29%) Content Management
3 6 (35.29%) Transition Management
3 6 (35.29%) Infrastructure Management
4 5 (29.41%) Degree
4 5 (29.41%) Microsoft
4 5 (29.41%) GAP Analysis
5 4 (23.53%) Marketing
5 4 (23.53%) Analytics
6 3 (17.65%) Marketing Analytics
6 3 (17.65%) Analytical Skills
6 3 (17.65%) Dynamics CRM
6 3 (17.65%) Statistical Analysis
6 3 (17.65%) Stakeholder Management
6 3 (17.65%) Data Conversion
6 3 (17.65%) Stakeholder Engagement
6 3 (17.65%) Advertising
6 3 (17.65%) Workflow
6 3 (17.65%) Finance
6 3 (17.65%) Data Mining
6 3 (17.65%) SAS
6 3 (17.65%) MS Excel
6 3 (17.65%) SQL

Contact Management
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (17.65%) SAS
Applications
1 3 (17.65%) MS Excel
2 2 (11.76%) MS PowerPoint
2 2 (11.76%) MS Project
2 2 (11.76%) MS Visio
Business Applications
1 3 (17.65%) Dynamics CRM
2 1 (5.88%) Maximo
2 1 (5.88%) SAP ERP
Database & Business Intelligence
1 3 (17.65%) Data Mining
General
1 6 (35.29%) Legal
2 4 (23.53%) Marketing
3 3 (17.65%) Advertising
3 3 (17.65%) Finance
Job Titles
1 6 (35.29%) CRM Manager
1 6 (35.29%) Implementation Manager
2 5 (29.41%) CRM Project Manager
2 5 (29.41%) Implementation Project Manager
2 5 (29.41%) Project Implementation Manager
2 5 (29.41%) Project Manager
3 3 (17.65%) Analyst
3 3 (17.65%) CRM Developer
3 3 (17.65%) Developer
3 3 (17.65%) Dynamics CRM Developer
4 2 (11.76%) Business Analyst
4 2 (11.76%) Microsoft Developer
5 1 (5.88%) Architect
5 1 (5.88%) Data Analyst
5 1 (5.88%) Marketing Analyst
5 1 (5.88%) Marketing Data Analyst
5 1 (5.88%) Marketing Manager
5 1 (5.88%) SAS Analyst
5 1 (5.88%) Test Manager
5 1 (5.88%) Web Manager
Miscellaneous
1 8 (47.06%) Management Information System
2 3 (17.65%) Analytical Skills
2 3 (17.65%) Data Conversion
Processes & Methodologies
1 11 (64.71%) CRM
2 8 (47.06%) Project Management
3 6 (35.29%) BPR
3 6 (35.29%) Content Management
3 6 (35.29%) Infrastructure Management
3 6 (35.29%) ITIL
3 6 (35.29%) Risk Management
3 6 (35.29%) Service Delivery
3 6 (35.29%) Transition Management
4 5 (29.41%) GAP Analysis
5 4 (23.53%) Analytics
6 3 (17.65%) Marketing Analytics
6 3 (17.65%) Stakeholder Engagement
6 3 (17.65%) Stakeholder Management
6 3 (17.65%) Statistical Analysis
6 3 (17.65%) Workflow
7 2 (11.76%) Data Migration
7 2 (11.76%) Requirements Analysis
7 2 (11.76%) Use Case
7 2 (11.76%) Validation
Programming Languages
1 3 (17.65%) SQL
Qualifications
1 5 (29.41%) Degree
2 2 (11.76%) IIBA
Quality Assurance & Compliance
1 2 (11.76%) Data Quality
System Software
1 1 (5.88%) Active Directory
Vendors
1 5 (29.41%) Microsoft
2 2 (11.76%) SAP
3 1 (5.88%) Oracle