Customer Support Engineer Contracts in London
 
Demand Trend Daily Rate Trend Hourly Rate Trend Job Locations Related Skills

The first table below looks at the demand for the Customer Support Engineer role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Support Engineer in their job title over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
 3 months to
21 May 2013		 Same period 2012 Same period 2011
Customer Support Engineer
Rank 387 404 429
Rank change year-on-year
+17 +25
Contract jobs requiring a Customer Support Engineer 2 1 1
As % of all contract IT jobs located in London 0.009% 0.004% 0.003%
As % of the Job Titles category 0.010% 0.004% 0.004%
Number of daily rates quoted 2 0 0
Average daily rate £130 - -
UK excluding London average daily rate £119 £140 £315
% change year-on-year
-15.17% -55.55%
Number of hourly rates quoted 0 1 1
Average hourly rate - £16.72 £18.00
Average hourly rate % change year-on-year
- -7.11%
UK excluding London average hourly rate £14.00 £16.72 £15.10
% change year-on-year
-16.26% +10.72%
All Job Titles
London
Contract IT job ads with a match in the
Job Titles category		 20317 24960 28380
As % of all contract IT jobs located in London 92.22% 92.51% 92.52%
Number of daily rates quoted 13701 16102 18232
Average daily rate £450 £445 £475
Average daily rate % change year-on-year
+1.12% -6.31%
90% offered a daily rate of more than £275 £275 £300
10% offered a daily rate of more than £600 £600 £625
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 456 621 671
Average hourly rate £20.00 £20.00 £20.00
90% offered a hourly rate of more than £12.50 £12.50 £12.30
10% offered a hourly rate of more than £47.50 £41.00 £47.50
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Customer Support Engineer
England

Customer Support Engineer
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Customer Support Engineer across the London region as a proportion of the total demand within the Job Titles category.

London Customer Support Engineer Jobs Demand Trend

Customer Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Support Engineer across the London region.

London Customer Support Engineer Daily Rate Trend

Customer Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Support Engineer across the London region.

London Customer Support Engineer Hourly Rate Trend

Customer Support Engineer
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Support Engineer within the London region over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Average
Daily Rate
Last 3 Months		 Average Daily Rate
% Change
on Same Period
Last Year
City of London - 1 £130 -
Customer Support Engineer
England

Customer Support Engineer
Top 19 Related IT Skills

For the 6 months to 21 May 2013, IT contractor jobs across the London region that cited Customer Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Customer Support Engineer in their job title.

1 2 (100.00%) MS Excel
1 2 (100.00%) Microsoft
1 2 (100.00%) Business Continuity
1 2 (100.00%) MS PowerPoint
1 2 (100.00%) MS Office
1 2 (100.00%) Root Cause Analysis
2 1 (50.00%) C
2 1 (50.00%) SAP
2 1 (50.00%) ITIL
2 1 (50.00%) MCDST
2 1 (50.00%) SharePoint Server
2 1 (50.00%) Video Conferencing
2 1 (50.00%) MOS
2 1 (50.00%) Service Management
2 1 (50.00%) Management Information System
2 1 (50.00%) BBC
2 1 (50.00%) Adobe
2 1 (50.00%) Microsoft Certification
2 1 (50.00%) A+ Certification

Customer Support Engineer
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT contractor jobs across the London region that cited Customer Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Customer Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (50.00%) SharePoint Server
Applications
1 2 (100.00%) MS Excel
1 2 (100.00%) MS PowerPoint
1 2 (100.00%) MS Office
Miscellaneous
1 1 (50.00%) Video Conferencing
1 1 (50.00%) Management Information System
1 1 (50.00%) BBC
Processes & Methodologies
1 2 (100.00%) Business Continuity
1 2 (100.00%) Root Cause Analysis
2 1 (50.00%) ITIL
2 1 (50.00%) Service Management
Programming Languages
1 1 (50.00%) C
Qualifications
1 1 (50.00%) MCDST
1 1 (50.00%) MOS
1 1 (50.00%) Microsoft Certification
1 1 (50.00%) A+ Certification
Vendors
1 2 (100.00%) Microsoft
2 1 (50.00%) SAP
2 1 (50.00%) Adobe
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Last Updated Tuesday 21 May 2013
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