The table below looks at the statistics for the Deskside Support role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Deskside Support in their job title over the 3 months to 14 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
14 Feb 2016
Same period 2015 Same period 2014
Deskside Support
Rank 384 395 403
Rank change year-on-year
+11 +8
Contract jobs requiring a Deskside Support 22 16 3
As % of all contract IT jobs located in London 0.10% 0.076% 0.014%
As % of the Job Titles category 0.11% 0.081% 0.015%
Number of daily rates quoted 11 1 1
Average daily rate £180 £150 £275
Average daily rate % change year-on-year
+20.00% -45.45%
UK excluding London average daily rate £131 £170 £123
% change year-on-year
-23.08% +38.77%
Number of hourly rates quoted 1 2 1
Average hourly rate £12.08 £15.77 £22.38
Average hourly rate % change year-on-year
-23.43% -29.51%
UK excluding London average hourly rate £15.50 £15.77 £15.50
% change year-on-year
-1.71% +1.74%
Deskside Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
20120 19835 20493
As % of all contract IT jobs located in London 94.69% 94.52% 94.78%
Number of daily rates quoted 14240 14068 13851
Average daily rate £450 £445 £435
Average daily rate % change year-on-year
+1.12% +2.29%
90% offered a daily rate of more than £290 £275 £270
10% offered a daily rate of more than £625 £600 £600
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 309 331 399
Average hourly rate £17.50 £18.70 £20.00
Average hourly rate % change year-on-year
-6.41% -6.50%
90% offered a hourly rate of more than £11.00 £12.50 £13.35
10% offered a hourly rate of more than £47.50 £37.00 £42.50
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Deskside Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Deskside Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

Deskside Support Jobs Demand Trend in London

Deskside Support
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Deskside Support across the London region.

Deskside Support Daily Rate Trend in London

Deskside Support
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Deskside Support across the London region.

Deskside Support Hourly Rate Trend in London

Deskside Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Deskside Support within the London region over the 3 months to 14 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +50 4 £155 -
Deskside Support
England

Deskside Support
Top 30 Related IT Skills in London

For the 6 months to 14 February 2016, IT contractor jobs across the London region that cited Deskside Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Deskside Support in their job title.

1 26 (72.22%) Windows
2 21 (58.33%) Windows 7
3 16 (44.44%) Banking
3 16 (44.44%) Windows XP
3 16 (44.44%) Blackberry
4 15 (41.67%) Finance
5 14 (38.89%) Lotus
5 14 (38.89%) IBM Notes
5 14 (38.89%) MS Office
6 12 (33.33%) Windows Server
6 12 (33.33%) Active Directory
6 12 (33.33%) Windows Server 2003
7 11 (30.56%) iPad
8 10 (27.78%) Eikon
8 10 (27.78%) iPhone
8 10 (27.78%) Reuters
8 10 (27.78%) Bloomberg
8 10 (27.78%) Retail
8 10 (27.78%) Retail Banking
9 9 (25.00%) Citrix
10 7 (19.44%) MS Excel
11 6 (16.67%) Law
11 6 (16.67%) Legal
12 5 (13.89%) Wireless
12 5 (13.89%) ITIL
12 5 (13.89%) Apple
12 5 (13.89%) Internet
13 4 (11.11%) Cisco
13 4 (11.11%) Microsoft
14 3 (8.33%) SLA

Deskside Support
Top Related IT Skills in London by Category

For the 6 months to 14 February 2016, IT contractor jobs across the London region that cited Deskside Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Deskside Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (38.89%) IBM Notes
2 1 (2.78%) Blackberry Enterprise Server
2 1 (2.78%) SharePoint
Applications
1 14 (38.89%) MS Office
2 7 (19.44%) MS Excel
3 2 (5.56%) MS PowerPoint
Business Applications
1 10 (27.78%) Eikon
Cloud Services
1 3 (8.33%) Office 365
Communications & Networking
1 5 (13.89%) Internet
1 5 (13.89%) Wireless
2 3 (8.33%) TCP/IP
3 2 (5.56%) 3G
3 2 (5.56%) VoIP
3 2 (5.56%) VPN
4 1 (2.78%) DNS
General
1 16 (44.44%) Banking
2 15 (41.67%) Finance
3 10 (27.78%) Retail
3 10 (27.78%) Retail Banking
4 6 (16.67%) Law
4 6 (16.67%) Legal
5 3 (8.33%) Front Office
5 3 (8.33%) Investment Banking
6 2 (5.56%) Billing
Miscellaneous
1 16 (44.44%) Blackberry
2 11 (30.56%) iPad
3 10 (27.78%) iPhone
4 2 (5.56%) Data Centre
4 2 (5.56%) Life Science
5 1 (2.78%) Computer Science
5 1 (2.78%) Management Information System
Operating Systems
1 26 (72.22%) Windows
2 21 (58.33%) Windows 7
3 16 (44.44%) Windows XP
4 12 (33.33%) Windows Server
4 12 (33.33%) Windows Server 2003
5 3 (8.33%) Windows Server 2008
6 1 (2.78%) Mac OS X
Processes & Methodologies
1 5 (13.89%) ITIL
2 3 (8.33%) Business Continuity
2 3 (8.33%) Business Continuity Management
2 3 (8.33%) Continuous Improvement
2 3 (8.33%) Security Patching
2 3 (8.33%) Service Delivery
3 2 (5.56%) Incident Management
3 2 (5.56%) Service Management
4 1 (2.78%) Fault Analysis
4 1 (2.78%) ITSM
Programming Languages
1 3 (8.33%) Java
Qualifications
1 3 (8.33%) Degree
2 1 (2.78%) MOS
Quality Assurance & Compliance
1 3 (8.33%) SLA
System Software
1 12 (33.33%) Active Directory
2 3 (8.33%) VMware Infrastructure
3 2 (5.56%) Terminal Services
Systems Management
1 3 (8.33%) SCCM
Vendors
1 14 (38.89%) Lotus
2 10 (27.78%) Bloomberg
2 10 (27.78%) Reuters
3 9 (25.00%) Citrix
4 5 (13.89%) Apple
5 4 (11.11%) Cisco
5 4 (11.11%) Microsoft
6 3 (8.33%) HP
6 3 (8.33%) iManage
6 3 (8.33%) Intel Security
6 3 (8.33%) Oracle
6 3 (8.33%) VMware
7 2 (5.56%) Dell
7 2 (5.56%) Intel
7 2 (5.56%) LANDesk
8 1 (2.78%) Interwoven