The statistics below represent IT contracts advertised across the London region that had Help Desk Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 24 June 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Jun 2016
Same period 2015 Same period 2014
Help Desk Support Analyst
Rank 412 406 405
Rank change year-on-year
-6 -1
Contract jobs requiring a Help Desk Support Analyst 14 18 21
As % of all contract IT jobs located in London 0.065% 0.077% 0.090%
As % of the Job Titles category 0.068% 0.082% 0.094%
Number of daily rates quoted 6 14 17
Median daily rate £123 £148 £160
Median daily rate % change year-on-year
-16.77% -7.81%
90% offered a daily rate of more than £98 £100 £110
10% offered a daily rate of more than £193 £202 £204
UK excluding London median daily rate £160 £133 £120
% change year-on-year
+20.75% +10.41%
Number of hourly rates quoted 5 1 3
Median hourly rate £15.00 £12.50 £17.50
Median hourly rate % change year-on-year
+20.00% -28.57%
90% offered a hourly rate of more than £11.60 £12.50 £13.10
10% offered a hourly rate of more than £16.20 £12.50 £20.30
UK excluding London median hourly rate £16.00 £11.75 £15.00
% change year-on-year
+36.17% -21.66%
Help Desk Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
20603 22082 22266
As % of all contract IT jobs located in London 95.17% 94.57% 95.12%
Number of daily rates quoted 14942 15388 15536
Median daily rate £463 £440 £425
Median daily rate % change year-on-year
+5.11% +3.52%
90% offered a daily rate of more than £295 £275 £260
10% offered a daily rate of more than £625 £600 £600
UK excluding London median daily rate £398 £368 £350
% change year-on-year
+8.16% +5.00%
Number of hourly rates quoted 227 375 402
Median hourly rate £17.89 £19.00 £17.50
Median hourly rate % change year-on-year
-5.86% +8.57%
90% offered a hourly rate of more than £12.00 £11.00 £11.00
10% offered a hourly rate of more than £42.60 £52.17 £35.00
UK excluding London median hourly rate £17.45 £16.14 £16.50
% change year-on-year
+8.11% -2.18%

Help Desk Support Analyst
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured Help Desk Support Analyst in the job title.

Help Desk Support Analyst Jobs Demand Trend in London

Help Desk Support Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support Analyst across the London region.

Help Desk Support Analyst Daily Rate Trend in London

Help Desk Support Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Support Analyst across the London region over the 3 months to 24 June 2016.

Help Desk Support Analyst Daily Rate Histogram in London

Help Desk Support Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support Analyst across the London region.

Help Desk Support Analyst Hourly Rate Trend in London

Help Desk Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support Analyst within the London region over the 3 months to 24 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +34 3 £173 -9.68%
Croydon - 3 £105 -
Bromley -8 1 - -
Dagenham - 1 - -
Help Desk Support Analyst
England

Help Desk Support Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 24 June 2016, Help Desk Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Help Desk Support Analyst in the job title.

1 15 (57.69%) Windows
2 14 (53.85%) Microsoft
3 13 (50.00%) Active Directory
3 13 (50.00%) Windows 7
4 10 (38.46%) ITIL
5 9 (34.62%) MS Office
6 7 (26.92%) MS Excel
7 5 (19.23%) Windows XP
7 5 (19.23%) Local Government
8 4 (15.38%) Citrix
8 4 (15.38%) SLA
8 4 (15.38%) ITIL Certification
9 3 (11.54%) Microsoft Certification
9 3 (11.54%) Finance
10 2 (7.69%) HP
10 2 (7.69%) Remedy
10 2 (7.69%) TCP/IP
10 2 (7.69%) DNS
10 2 (7.69%) Windows Server 2008
10 2 (7.69%) Windows Server
11 1 (3.85%) Application Virtualisation
11 1 (3.85%) Mitel
11 1 (3.85%) MOS
11 1 (3.85%) Document Management
11 1 (3.85%) Systems Analysis
11 1 (3.85%) McAfee ePO
11 1 (3.85%) iPad
11 1 (3.85%) ITIL V3
11 1 (3.85%) Office 365
11 1 (3.85%) Windows 8

Help Desk Support Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.85%) Exchange Server 2013
1 1 (3.85%) IBM Domino
1 1 (3.85%) IBM Notes
1 1 (3.85%) MS Exchange
Applications
1 9 (34.62%) MS Office
2 7 (26.92%) MS Excel
3 1 (3.85%) MS PowerPoint
Business Applications
1 1 (3.85%) Dynamics GP
Cloud Services
1 1 (3.85%) Office 365
Communications & Networking
1 2 (7.69%) DNS
1 2 (7.69%) TCP/IP
2 1 (3.85%) DHCP
2 1 (3.85%) Internet
2 1 (3.85%) VPN
General
1 5 (19.23%) Local Government
2 3 (11.54%) Finance
3 1 (3.85%) Law
3 1 (3.85%) Legal
Miscellaneous
1 1 (3.85%) Blackberry
1 1 (3.85%) CMDB
1 1 (3.85%) Computer Science
1 1 (3.85%) Data Protection Act
1 1 (3.85%) iPad
1 1 (3.85%) Replication
1 1 (3.85%) Smartphone
Operating Systems
1 15 (57.69%) Windows
2 13 (50.00%) Windows 7
3 5 (19.23%) Windows XP
4 2 (7.69%) Windows Server
4 2 (7.69%) Windows Server 2008
5 1 (3.85%) Windows 8
5 1 (3.85%) Windows Server 2003
Processes & Methodologies
1 10 (38.46%) ITIL
2 1 (3.85%) Application Virtualisation
2 1 (3.85%) Change Management
2 1 (3.85%) Data Protection
2 1 (3.85%) Document Management
2 1 (3.85%) Incident Management
2 1 (3.85%) ITIL V3
2 1 (3.85%) Problem Management
2 1 (3.85%) Service Desk Management
2 1 (3.85%) Systems Analysis
2 1 (3.85%) Ticket Management
2 1 (3.85%) Time Management
Programming Languages
1 1 (3.85%) C
Qualifications
1 4 (15.38%) ITIL Certification
2 3 (11.54%) Microsoft Certification
3 1 (3.85%) A+ Certification
3 1 (3.85%) Degree
3 1 (3.85%) MCP
3 1 (3.85%) MCSA
3 1 (3.85%) MCSE
3 1 (3.85%) MCTS
3 1 (3.85%) MOS
Quality Assurance & Compliance
1 4 (15.38%) SLA
System Software
1 13 (50.00%) Active Directory
2 1 (3.85%) Microsoft App-V
Systems Management
1 1 (3.85%) Malwarebytes
1 1 (3.85%) McAfee ePO
1 1 (3.85%) WSUS
Vendors
1 14 (53.85%) Microsoft
2 4 (15.38%) Citrix
3 2 (7.69%) HP
3 2 (7.69%) Remedy
4 1 (3.85%) Avaya
4 1 (3.85%) Dell
4 1 (3.85%) Forcepoint
4 1 (3.85%) Hummingbird
4 1 (3.85%) IBM
4 1 (3.85%) iManage
4 1 (3.85%) Intel Security
4 1 (3.85%) Lotus
4 1 (3.85%) Mitel