The first table below looks at the demand for the Help Desk Support Analyst role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Support Analyst in their job title over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Help Desk Support Analyst
Rank 411 398 376
Rank change year-on-year
-13 -22
Contract jobs requiring a Help Desk Support Analyst 6 15 32
As % of all contract IT jobs located in London 0.026% 0.062% 0.12%
As % of the Job Titles category 0.028% 0.067% 0.13%
Number of daily rates quoted 5 11 7
Average daily rate
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£190 £125 £200
Average daily rate % change year-on-year
+52.00% -37.50%
UK excluding London average daily rate £110 £102 £113
% change year-on-year
+7.84% -9.33%
Number of hourly rates quoted 0 0 14
Average hourly rate - - £20.00
UK excluding London average hourly rate £12.00 £13.00 £12.63
% change year-on-year
-7.69% +2.97%
Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21792 22443 24513
As % of all contract IT jobs located in London 92.74% 92.46% 92.87%
Number of daily rates quoted 14941 15287 15897
Average daily rate £425 £450 £425
Average daily rate % change year-on-year
-5.55% +5.88%
90% offered a daily rate of more than £263 £275 £270
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 398 464 660
Average hourly rate £17.50 £20.00 £20.00
Average hourly rate % change year-on-year
-12.50% -
90% offered a hourly rate of more than £11.50 £13.50 £13.00
10% offered a hourly rate of more than £42.50 £42.50 £42.00
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%
Help Desk Support Analyst
England

Help Desk Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Help Desk Support Analyst Jobs Demand Trend in London

Help Desk Support Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support Analyst across the London region.

Help Desk Support Analyst Daily Rate Trend in London

Help Desk Support Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Support Analyst across the London region over the 3 months to 29 July 2014.

Help Desk Support Analyst Daily Rate Histogram in London

Help Desk Support Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support Analyst across the London region.

Help Desk Support Analyst Hourly Rate Trend in London

Help Desk Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Support Analyst within the London region over the 3 months to 29 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hounslow - - - -
Help Desk Support Analyst
England

Help Desk Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 29 July 2014, IT contractor jobs across the London region that cited Help Desk Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support Analyst in their job title.

1 26 (78.79%) Windows
2 21 (63.64%) MS Office
3 20 (60.61%) Windows 7
4 15 (45.45%) Active Directory
5 12 (36.36%) Microsoft
6 11 (33.33%) Windows XP
6 11 (33.33%) ITIL
7 10 (30.30%) Finance
7 10 (30.30%) MS Excel
8 8 (24.24%) Citrix
8 8 (24.24%) Microsoft Certification
8 8 (24.24%) Law
8 8 (24.24%) Blackberry
9 6 (18.18%) CQG
9 6 (18.18%) Reuters
9 6 (18.18%) Windows Server 2008
10 5 (15.15%) Windows Vista
10 5 (15.15%) Fat Client
10 5 (15.15%) SharePoint
10 5 (15.15%) MCP
10 5 (15.15%) Wireless
10 5 (15.15%) VMware
10 5 (15.15%) Thin Client
10 5 (15.15%) Windows Server 2003
10 5 (15.15%) Internet
11 4 (12.12%) Legal
11 4 (12.12%) DHCP
11 4 (12.12%) FTP
11 4 (12.12%) DNS
11 4 (12.12%) HP

Help Desk Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 29 July 2014, IT contractor jobs across the London region that cited Help Desk Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (15.15%) SharePoint
2 3 (9.09%) WorkSite
3 1 (3.03%) SharePoint 2010
3 1 (3.03%) IBM Notes
3 1 (3.03%) MS Exchange
3 1 (3.03%) Blackberry Enterprise Server
3 1 (3.03%) CMS
Applications
1 21 (63.64%) MS Office
2 10 (30.30%) MS Excel
3 3 (9.09%) MS PowerPoint
Business Applications
1 1 (3.03%) Oracle EBS R12
1 1 (3.03%) Oracle iProcurement
Communications & Networking
1 5 (15.15%) Internet
1 5 (15.15%) Wireless
2 4 (12.12%) DHCP
2 4 (12.12%) FTP
2 4 (12.12%) DNS
3 2 (6.06%) VPN
4 1 (3.03%) Bluetooth
4 1 (3.03%) Wi-Fi
Database & Business Intelligence
1 2 (6.06%) SQL Server
2 1 (3.03%) Oracle Reports
General
1 10 (30.30%) Finance
2 8 (24.24%) Law
3 4 (12.12%) Legal
3 4 (12.12%) Banking
Miscellaneous
1 8 (24.24%) Blackberry
2 5 (15.15%) Thin Client
2 5 (15.15%) Fat Client
3 4 (12.12%) Smartcard
3 4 (12.12%) Smartphone
Operating Systems
1 26 (78.79%) Windows
2 20 (60.61%) Windows 7
3 11 (33.33%) Windows XP
4 6 (18.18%) Windows Server 2008
5 5 (15.15%) Windows Vista
5 5 (15.15%) Windows Server 2003
6 1 (3.03%) Windows Mobile
6 1 (3.03%) Mac OS X
Processes & Methodologies
1 11 (33.33%) ITIL
2 3 (9.09%) Document Management
3 2 (6.06%) Change Control
3 2 (6.06%) Service Delivery
3 2 (6.06%) Security Management
3 2 (6.06%) Data Management
4 1 (3.03%) Service Management
4 1 (3.03%) ITIL V3
Qualifications
1 8 (24.24%) Microsoft Certification
2 5 (15.15%) MCP
3 4 (12.12%) A+ Certification
3 4 (12.12%) MCDST
3 4 (12.12%) MCTS
3 4 (12.12%) MCITP
4 3 (9.09%) Degree
5 2 (6.06%) MOS
6 1 (3.03%) ITIL Certification
6 1 (3.03%) Security Cleared
Quality Assurance & Compliance
1 2 (6.06%) QA
2 1 (3.03%) SLA
System Software
1 15 (45.45%) Active Directory
2 3 (9.09%) VMware Infrastructure
Vendors
1 12 (36.36%) Microsoft
2 8 (24.24%) Citrix
3 6 (18.18%) Reuters
3 6 (18.18%) CQG
4 5 (15.15%) VMware
5 4 (12.12%) Bloomberg
5 4 (12.12%) HP
6 2 (6.06%) Sun
6 2 (6.06%) Kofax
6 2 (6.06%) Cognos
6 2 (6.06%) Palantir
7 1 (3.03%) Meridio
7 1 (3.03%) Oracle
7 1 (3.03%) Adobe
7 1 (3.03%) Interwoven
7 1 (3.03%) Nokia
7 1 (3.03%) Lotus
7 1 (3.03%) Hummingbird
7 1 (3.03%) Open Text
7 1 (3.03%) Remedy
London
Information Technology Services
Rate: £180 - 200 per day
Posted: 6 days ago