The table below looks at the statistics for the IT Support Engineer role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support Engineer in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
IT Support Engineer
Rank 382 384 359
Rank change year-on-year
+2 -25
Contract jobs requiring an IT Support Engineer 20 20 21
As % of all contract IT jobs located in London 0.094% 0.089% 0.10%
As % of the Job Titles category 0.10% 0.096% 0.11%
Number of daily rates quoted 6 13 3
Average daily rate
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£213 £170 £150
Average daily rate % change year-on-year
+25.00% +13.33%
90% offered a daily rate of more than £175 £138 £110
10% offered a daily rate of more than £263 £290 £210
UK excluding London average daily rate £160 £153 £138
% change year-on-year
+4.91% +10.90%
Number of hourly rates quoted 6 3 15
Average hourly rate £24.38 £137.50 £17.50
Average hourly rate % change year-on-year
-82.27% +685.71%
90% offered a hourly rate of more than £14.00 £36.30 £14.70
10% offered a hourly rate of more than £28.75 £167.50 £34.50
UK excluding London average hourly rate £15.00 £13.75 £13.50
% change year-on-year
+9.09% +1.85%
IT Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
19804 20828 19241
As % of all contract IT jobs located in London 92.62% 92.96% 93.15%
Number of daily rates quoted 13695 14255 13119
Average daily rate £450 £425 £440
Average daily rate % change year-on-year
+5.88% -3.40%
90% offered a daily rate of more than £275 £270 £275
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 359 399 399
Average hourly rate £18.00 £17.50 £19.00
Average hourly rate % change year-on-year
+2.85% -7.89%
90% offered a hourly rate of more than £12.50 £12.50 £12.50
10% offered a hourly rate of more than £54.25 £42.50 £42.50
UK excluding London average hourly rate £16.85 £17.00 £17.33
% change year-on-year
-0.86% -1.87%

IT Support Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing IT Support Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

IT Support Engineer Jobs Demand Trend in London

IT Support Engineer
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support Engineer across the London region.

IT Support Engineer Daily Rate Trend in London

IT Support Engineer
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support Engineer across the London region.

IT Support Engineer Hourly Rate Trend in London

IT Support Engineer
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support Engineer across the London region over the 3 months to 27 March 2015.

IT Support Engineer Hourly Rate Histogram in London

IT Support Engineer
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support Engineer within the London region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +12 4 £206 -14.06% 4
Kingston Upon Thames - 1 - -
Surbiton - - - -
Uxbridge - - - - 1
Wembley - - - - 1
Canary Wharf - - - -
Hammersmith - - - -
Wimbledon - - - -
Chessington - - - -
Coulsdon - - - -
Croydon - - - - 2
IT Support Engineer
England

IT Support Engineer
Top 30 Related IT Skills in London

For the 6 months to 27 March 2015, IT contractor jobs across the London region that cited IT Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Engineer in their job title.

1 29 (76.32%) Windows
2 24 (63.16%) Active Directory
3 23 (60.53%) Windows 7
4 19 (50.00%) MS Exchange
5 17 (44.74%) Microsoft
6 16 (42.11%) Windows Server 2008
7 13 (34.21%) VMware
7 13 (34.21%) Microsoft Certification
8 12 (31.58%) Exchange Server 2010
9 11 (28.95%) MS Excel
9 11 (28.95%) VMware Infrastructure
10 10 (26.32%) MCITP
10 10 (26.32%) MCSE
10 10 (26.32%) MS Office
10 10 (26.32%) Blackberry
11 9 (23.68%) Cisco
12 8 (21.05%) DNS
12 8 (21.05%) DHCP
12 8 (21.05%) MCP
12 8 (21.05%) Firewall
12 8 (21.05%) Security Cleared
13 7 (18.42%) SC Cleared
13 7 (18.42%) TCP/IP
13 7 (18.42%) LAN
13 7 (18.42%) Windows Server 2012
14 6 (15.79%) WAN
14 6 (15.79%) Configuration Management
14 6 (15.79%) Windows Server 2003
14 6 (15.79%) SAN
14 6 (15.79%) Citrix

IT Support Engineer
Top Related IT Skills in London by Category

For the 6 months to 27 March 2015, IT contractor jobs across the London region that cited IT Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (50.00%) MS Exchange
2 12 (31.58%) Exchange Server 2010
3 3 (7.89%) Exchange Server 2013
3 3 (7.89%) Blackberry Enterprise Server
4 2 (5.26%) IBM Notes
4 2 (5.26%) SharePoint
5 1 (2.63%) Exchange Server 2003
5 1 (2.63%) Exchange Server 2007
Applications
1 11 (28.95%) MS Excel
2 10 (26.32%) MS Office
3 1 (2.63%) AutoCAD
3 1 (2.63%) MS PowerPoint
Cloud Services
1 3 (7.89%) Office 365
2 1 (2.63%) Microsoft Azure
Communications & Networking
1 8 (21.05%) DHCP
1 8 (21.05%) DNS
1 8 (21.05%) Firewall
2 7 (18.42%) TCP/IP
2 7 (18.42%) LAN
3 6 (15.79%) WAN
3 6 (15.79%) SAN
4 4 (10.53%) Internet
4 4 (10.53%) Cisco IOS
4 4 (10.53%) NAS
5 3 (7.89%) Cisco PIX
5 3 (7.89%) Cisco ASA
5 3 (7.89%) VLAN
6 2 (5.26%) Wireless
6 2 (5.26%) VoIP
6 2 (5.26%) VPN
7 1 (2.63%) Ethernet
7 1 (2.63%) Broadband
7 1 (2.63%) PBX
7 1 (2.63%) IP Telephony
Database & Business Intelligence
1 1 (2.63%) SQL Server
1 1 (2.63%) DB2
1 1 (2.63%) SQL Server 2005
General
1 5 (13.16%) Finance
2 2 (5.26%) Spanish Language
3 1 (2.63%) Telecoms
3 1 (2.63%) Publishing
3 1 (2.63%) French Language
3 1 (2.63%) German Language
Miscellaneous
1 10 (26.32%) Blackberry
2 4 (10.53%) Analytical Skills
3 3 (7.89%) Hedge funds
3 3 (7.89%) iPhone
4 2 (5.26%) Replication
4 2 (5.26%) iPad
5 1 (2.63%) E-Learning
5 1 (2.63%) Computer Science
5 1 (2.63%) Video Conferencing
5 1 (2.63%) iSeries
5 1 (2.63%) Handset
Operating Systems
1 29 (76.32%) Windows
2 23 (60.53%) Windows 7
3 16 (42.11%) Windows Server 2008
4 7 (18.42%) Windows Server 2012
5 6 (15.79%) Windows Server 2003
6 5 (13.16%) Windows XP
7 4 (10.53%) Mac OS X
8 2 (5.26%) Linux
8 2 (5.26%) Android
9 1 (2.63%) Apple iOS
9 1 (2.63%) Windows 8
9 1 (2.63%) Windows Vista
9 1 (2.63%) Mac OS
Processes & Methodologies
1 6 (15.79%) Configuration Management
2 5 (13.16%) ITIL
2 5 (13.16%) Service Delivery
3 4 (10.53%) Asset Management
3 4 (10.53%) Capacity Planning
4 2 (5.26%) Change Management
4 2 (5.26%) PRINCE2
5 1 (2.63%) Project Management
5 1 (2.63%) Service Management
5 1 (2.63%) Migration
5 1 (2.63%) Information Security
5 1 (2.63%) Agile Software Development
5 1 (2.63%) Performance Monitoring
5 1 (2.63%) Mentoring
5 1 (2.63%) Coaching
5 1 (2.63%) Logistics
5 1 (2.63%) Incident Management
5 1 (2.63%) Time Management
Programming Languages
1 3 (7.89%) SQL
2 1 (2.63%) PowerShell
Qualifications
1 13 (34.21%) Microsoft Certification
2 10 (26.32%) MCITP
2 10 (26.32%) MCSE
3 8 (21.05%) MCP
3 8 (21.05%) Security Cleared
4 7 (18.42%) SC Cleared
5 5 (13.16%) DV Cleared
6 4 (10.53%) Cisco Certification
6 4 (10.53%) CCNA
7 3 (7.89%) CCA
7 3 (7.89%) Citrix Certification
7 3 (7.89%) CCEA
7 3 (7.89%) MCSA
7 3 (7.89%) CCNP
8 2 (5.26%) A+ Certification
9 1 (2.63%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 4 (10.53%) SLA
System Software
1 24 (63.16%) Active Directory
2 11 (28.95%) VMware Infrastructure
3 5 (13.16%) XenDesktop
4 4 (10.53%) XenApp
4 4 (10.53%) VMware ESX
4 4 (10.53%) VMware Workstation
5 2 (5.26%) VMware ESXi
6 1 (2.63%) vSphere
6 1 (2.63%) Forefront TMG
Systems Management
1 3 (7.89%) SCCM
Vendors
1 17 (44.74%) Microsoft
2 13 (34.21%) VMware
3 9 (23.68%) Cisco
4 6 (15.79%) Citrix
5 4 (10.53%) NetApp
6 2 (5.26%) Lotus
6 2 (5.26%) Altiris
7 1 (2.63%) LANDesk
7 1 (2.63%) Tandberg
7 1 (2.63%) 3PAR
7 1 (2.63%) ServiceNow
7 1 (2.63%) Apple
7 1 (2.63%) TOWER Software
7 1 (2.63%) Oracle
7 1 (2.63%) HP
7 1 (2.63%) Dell
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