The table below looks at the statistics for the IT Support Engineer role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support Engineer in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
IT Support Engineer
Rank 391 403 359
Rank change year-on-year
+12 -44
Contract jobs requiring an IT Support Engineer 18 21 22
As % of all contract IT jobs located in London 0.078% 0.087% 0.10%
As % of the Job Titles category 0.085% 0.093% 0.11%
Number of daily rates quoted 8 9 2
Average daily rate
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£186 £135 £215
Average daily rate % change year-on-year
+37.96% -37.20%
90% offered a daily rate of more than £114 £121 £147
10% offered a daily rate of more than £303 £164 £283
UK excluding London average daily rate £190 £150 £133
% change year-on-year
+26.66% +12.78%
Number of hourly rates quoted 2 3 13
Average hourly rate £19.50 £21.50 £17.00
Average hourly rate % change year-on-year
-9.30% +26.47%
90% offered a hourly rate of more than £15.90 £18.70 £13.00
10% offered a hourly rate of more than £23.10 £128.30 £34.00
UK excluding London average hourly rate £13.86 £13.50 £13.50
% change year-on-year
+2.68% -
IT Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21269 22575 19948
As % of all contract IT jobs located in London 92.25% 93.08% 93.23%
Number of daily rates quoted 15335 15541 13354
Average daily rate £435 £438 £425
Average daily rate % change year-on-year
-0.57% +2.94%
90% offered a daily rate of more than £263 £275 £265
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 397 386 546
Average hourly rate £17.00 £19.00 £19.50
Average hourly rate % change year-on-year
-10.52% -2.56%
90% offered a hourly rate of more than £11.50 £12.50 £12.50
10% offered a hourly rate of more than £34.18 £39.60 £45.00
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

IT Support Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing IT Support Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

IT Support Engineer Jobs Demand Trend in London

IT Support Engineer
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support Engineer across the London region.

IT Support Engineer Daily Rate Trend in London

IT Support Engineer
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support Engineer across the London region over the 3 months to 19 December 2014.

IT Support Engineer Daily Rate Histogram in London

IT Support Engineer
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support Engineer across the London region.

IT Support Engineer Hourly Rate Trend in London

IT Support Engineer
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support Engineer within the London region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +2 1 £375 +177.77% 1
Hayes - 1 - -
Uxbridge - - - -
Carshalton - - - -
Croydon - - - -
Canary Wharf - - - -
Southwark - - - -
Wimbledon - - - -
IT Support Engineer
England

IT Support Engineer
Top 30 Related IT Skills in London

For the 6 months to 19 December 2014, IT contractor jobs across the London region that cited IT Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Engineer in their job title.

1 40 (85.11%) Windows
2 23 (48.94%) Windows 7
3 22 (46.81%) Active Directory
4 21 (44.68%) MS Exchange
5 20 (42.55%) Microsoft
6 17 (36.17%) MS Excel
7 14 (29.79%) MS Office
8 13 (27.66%) Blackberry
9 12 (25.53%) Windows Server 2008
10 11 (23.40%) Windows XP
11 10 (21.28%) Microsoft Certification
11 10 (21.28%) VMware
12 9 (19.15%) Windows Server 2003
12 9 (19.15%) ITIL
13 8 (17.02%) IBM Notes
13 8 (17.02%) Lotus
13 8 (17.02%) Exchange Server 2010
14 7 (14.89%) Mac OS
14 7 (14.89%) MCSE
14 7 (14.89%) SLA
15 6 (12.77%) Cisco
15 6 (12.77%) LAN
15 6 (12.77%) VMware Infrastructure
16 5 (10.64%) WAN
16 5 (10.64%) Citrix
16 5 (10.64%) MCSA
16 5 (10.64%) Linux
16 5 (10.64%) MCP
16 5 (10.64%) A+ Certification
16 5 (10.64%) Firewall

IT Support Engineer
Top Related IT Skills in London by Category

For the 6 months to 19 December 2014, IT contractor jobs across the London region that cited IT Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 21 (44.68%) MS Exchange
2 8 (17.02%) IBM Notes
2 8 (17.02%) Exchange Server 2010
3 4 (8.51%) SharePoint
4 3 (6.38%) Exchange Server 2007
4 3 (6.38%) Blackberry Enterprise Server
5 2 (4.26%) Exchange Server 2003
5 2 (4.26%) SharePoint 2013
5 2 (4.26%) Lync
6 1 (2.13%) Exchange Server 2013
6 1 (2.13%) Office Communications Server
6 1 (2.13%) Drupal
6 1 (2.13%) WordPress
6 1 (2.13%) IIS
Applications
1 17 (36.17%) MS Excel
2 14 (29.79%) MS Office
3 2 (4.26%) MS PowerPoint
4 1 (2.13%) AutoCAD
Business Applications
1 1 (2.13%) Remedy ITSM
1 1 (2.13%) Dynamics CRM
Cloud Services
1 2 (4.26%) Office 365
Communications & Networking
1 6 (12.77%) LAN
2 5 (10.64%) WAN
2 5 (10.64%) Firewall
3 4 (8.51%) Internet
3 4 (8.51%) VoIP
4 3 (6.38%) TCP/IP
4 3 (6.38%) SAN
5 2 (4.26%) DNS
5 2 (4.26%) DHCP
5 2 (4.26%) VLAN
5 2 (4.26%) Wireless
5 2 (4.26%) Cisco ASA
5 2 (4.26%) NAS
6 1 (2.13%) Ethernet
6 1 (2.13%) VPN
6 1 (2.13%) MPLS
Database & Business Intelligence
1 2 (4.26%) Oracle Database 11g
1 2 (4.26%) Oracle Database
2 1 (2.13%) SQL Server 2008
2 1 (2.13%) SQL Server 2005
2 1 (2.13%) SQL Server
General
1 4 (8.51%) Telecoms
1 4 (8.51%) Finance
2 3 (6.38%) Banking
3 1 (2.13%) Private Banking
3 1 (2.13%) Italian Language
Libraries, Frameworks & Software Standards
1 2 (4.26%) .NET
1 2 (4.26%) .NET Framework
Miscellaneous
1 13 (27.66%) Blackberry
2 5 (10.64%) Analytical Skills
3 4 (8.51%) Computer Science
4 1 (2.13%) iPhone
4 1 (2.13%) Video Conferencing
4 1 (2.13%) Clustering
4 1 (2.13%) E-Learning
4 1 (2.13%) Replication
4 1 (2.13%) Management Information System
Operating Systems
1 40 (85.11%) Windows
2 23 (48.94%) Windows 7
3 12 (25.53%) Windows Server 2008
4 11 (23.40%) Windows XP
5 9 (19.15%) Windows Server 2003
6 7 (14.89%) Mac OS
7 5 (10.64%) Linux
7 5 (10.64%) Apple iOS
7 5 (10.64%) Windows 8
7 5 (10.64%) Windows Server 2012
8 3 (6.38%) Android
9 2 (4.26%) UNIX
9 2 (4.26%) Windows Vista
9 2 (4.26%) SUSE
10 1 (2.13%) CentOS
10 1 (2.13%) Red Hat Enterprise Linux
Processes & Methodologies
1 9 (19.15%) ITIL
2 4 (8.51%) Configuration Management
2 4 (8.51%) Incident Management
3 3 (6.38%) Problem Management
3 3 (6.38%) PRINCE2
3 3 (6.38%) Project Management
3 3 (6.38%) Change Management
4 2 (4.26%) Service Management
4 2 (4.26%) Service Delivery
4 2 (4.26%) Knowledge Management
4 2 (4.26%) Time Management
4 2 (4.26%) Root Cause Analysis
4 2 (4.26%) Performance Monitoring
5 1 (2.13%) Line Management
5 1 (2.13%) Mentoring
5 1 (2.13%) Coaching
5 1 (2.13%) Change Control
5 1 (2.13%) Capacity Planning
5 1 (2.13%) Information Security
5 1 (2.13%) Agile Software Development
Qualifications
1 10 (21.28%) Microsoft Certification
2 7 (14.89%) MCSE
3 5 (10.64%) MCSA
3 5 (10.64%) MCP
3 5 (10.64%) A+ Certification
4 4 (8.51%) MCITP
4 4 (8.51%) Security Cleared
5 3 (6.38%) SC Cleared
6 2 (4.26%) DV Cleared
7 1 (2.13%) PRINCE2 Practitioner
7 1 (2.13%) MCDST
7 1 (2.13%) Cisco Certification
7 1 (2.13%) CCNA
7 1 (2.13%) PRINCE2 Certification
Quality Assurance & Compliance
1 7 (14.89%) SLA
System Software
1 22 (46.81%) Active Directory
2 6 (12.77%) VMware Infrastructure
3 2 (4.26%) Xen
3 2 (4.26%) VMware ESX
3 2 (4.26%) VMware ESXi
4 1 (2.13%) XenDesktop
4 1 (2.13%) Forefront TMG
4 1 (2.13%) vSphere
4 1 (2.13%) VMware Workstation
Systems Management
1 3 (6.38%) SCCM
2 2 (4.26%) Symantec Endpoint Protection
Vendors
1 20 (42.55%) Microsoft
2 10 (21.28%) VMware
3 8 (17.02%) Lotus
4 6 (12.77%) Cisco
5 5 (10.64%) Citrix
6 3 (6.38%) Dell
6 3 (6.38%) NetApp
7 2 (4.26%) Symantec
7 2 (4.26%) Oracle
7 2 (4.26%) Altiris
7 2 (4.26%) Atlassian
7 2 (4.26%) ServiceNow
8 1 (2.13%) 3PAR
8 1 (2.13%) Tandberg
8 1 (2.13%) TOWER Software
8 1 (2.13%) Sun
8 1 (2.13%) Fidessa
8 1 (2.13%) HP
8 1 (2.13%) Remedy
8 1 (2.13%) Bloomberg