The table below looks at the statistics for the IT Support role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
IT Support
Rank 335 354 327
Rank change year-on-year
+19 -27
Contract jobs requiring an IT Support 74 70 89
As % of all contract IT jobs located in London 0.30% 0.28% 0.34%
As % of the Job Titles category 0.33% 0.30% 0.37%
Number of daily rates quoted 38 25 23
Average daily rate
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£153 £195 £250
Average daily rate % change year-on-year
-21.79% -22.00%
90% offered a daily rate of more than £100 £127 £112
10% offered a daily rate of more than £325 £307 £375
UK excluding London average daily rate £158 £145 £145
% change year-on-year
+8.62% -
Number of hourly rates quoted 16 24 24
Average hourly rate £18.50 £16.75 £17.00
Average hourly rate % change year-on-year
+10.44% -1.47%
90% offered a hourly rate of more than £12.75 £12.10 £12.65
10% offered a hourly rate of more than £31.25 £28.38 £24.95
UK excluding London average hourly rate £13.50 £13.00 £13.00
% change year-on-year
+3.84% -
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
22473 23388 24374
As % of all contract IT jobs located in London 92.57% 92.79% 93.15%
Number of daily rates quoted 15289 16042 15998
Average daily rate £425 £438 £425
Average daily rate % change year-on-year
-2.85% +2.94%
90% offered a daily rate of more than £274 £275 £265
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 430 455 623
Average hourly rate £17.50 £19.29 £20.00
Average hourly rate % change year-on-year
-9.25% -3.57%
90% offered a hourly rate of more than £11.50 £13.00 £13.00
10% offered a hourly rate of more than £45.00 £40.00 £45.00
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%

IT Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in London

IT Support
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the London region.

IT Support Daily Rate Trend in London

IT Support
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the London region over the 3 months to 22 August 2014.

IT Support Daily Rate Histogram in London

IT Support
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the London region.

IT Support Hourly Rate Trend in London

IT Support
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support across the London region over the 3 months to 22 August 2014.

IT Support Hourly Rate Histogram in London

IT Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support within the London region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +29 18 £201 -5.29% 16
Uxbridge 0 4 - -
Harrow - 2 £125 -
Hayes - 2 - - 1
Hammersmith - 1 - -
Wimbledon - - - -
Chiswick - - - -
Kingston Upon Thames - - - -
Romford - - - - 1
Sidcup - - - -
Teddington - - - -
Barnet - - - -
Beckenham - - - -
Bromley - - - -
Croydon - - - - 1
IT Support
England

IT Support
Top 30 Related IT Skills in London

For the 6 months to 22 August 2014, IT contractor jobs across the London region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 100 (74.07%) Windows
2 55 (40.74%) Active Directory
3 48 (35.56%) Microsoft
4 46 (34.07%) Windows 7
5 41 (30.37%) MS Office
6 36 (26.67%) Windows XP
7 35 (25.93%) MS Excel
8 33 (24.44%) MS Exchange
9 26 (19.26%) Citrix
9 26 (19.26%) Blackberry
10 25 (18.52%) Windows Server 2008
11 21 (15.56%) Finance
12 19 (14.07%) ITIL
13 18 (13.33%) VMware
13 18 (13.33%) Incident Management
14 17 (12.59%) Windows Server 2003
15 16 (11.85%) Microsoft Certification
16 15 (11.11%) Cisco
17 14 (10.37%) Banking
18 12 (8.89%) TCP/IP
18 12 (8.89%) DNS
18 12 (8.89%) VoIP
19 11 (8.15%) DHCP
20 10 (7.41%) MCSE
20 10 (7.41%) SLA
20 10 (7.41%) Mac OS X
20 10 (7.41%) Exchange Server 2010
21 9 (6.67%) Degree
21 9 (6.67%) Windows Vista
21 9 (6.67%) Law

IT Support
Top Related IT Skills in London by Category

For the 6 months to 22 August 2014, IT contractor jobs across the London region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 33 (24.44%) MS Exchange
2 10 (7.41%) Exchange Server 2010
3 7 (5.19%) Exchange Server 2003
4 6 (4.44%) Blackberry Enterprise Server
4 6 (4.44%) IBM Notes
5 4 (2.96%) Exchange Server 2007
6 3 (2.22%) SharePoint 2013
6 3 (2.22%) SharePoint
7 2 (1.48%) Lync
8 1 (0.74%) WorkSite
8 1 (0.74%) Drupal
8 1 (0.74%) WordPress
8 1 (0.74%) SharePoint 2010
8 1 (0.74%) Exchange Server 2013
8 1 (0.74%) IIS
8 1 (0.74%) LiveLink
Applications
1 41 (30.37%) MS Office
2 35 (25.93%) MS Excel
3 4 (2.96%) MS PowerPoint
4 2 (1.48%) Spreadsheet
Business Applications
1 1 (0.74%) Dynamics CRM
1 1 (0.74%) Remedy ITSM
1 1 (0.74%) Temenos T24
1 1 (0.74%) Magento
1 1 (0.74%) Eikon
1 1 (0.74%) Oracle CRM
Cloud Services
1 3 (2.22%) Office 365
2 1 (0.74%) Amazon AWS
Communications & Networking
1 12 (8.89%) TCP/IP
1 12 (8.89%) DNS
1 12 (8.89%) VoIP
2 11 (8.15%) DHCP
3 7 (5.19%) Firewall
4 6 (4.44%) WAN
5 5 (3.70%) LAN
6 4 (2.96%) Internet
6 4 (2.96%) VPN
7 3 (2.22%) Wireless
8 2 (1.48%) SAN
8 2 (1.48%) Intranet
8 2 (1.48%) Cisco ASA
9 1 (0.74%) Cisco IOS
9 1 (0.74%) Wi-Fi
Database & Business Intelligence
1 5 (3.70%) SQL Server
2 3 (2.22%) Data Warehouse
3 2 (1.48%) Oracle Database
3 2 (1.48%) Oracle Database 11g
4 1 (0.74%) SQL Server 2005
4 1 (0.74%) SQL Server 2008
4 1 (0.74%) Crystal Reports
4 1 (0.74%) EDRMS
General
1 21 (15.56%) Finance
2 14 (10.37%) Banking
3 9 (6.67%) Law
4 7 (5.19%) Legal
4 7 (5.19%) Telecoms
5 4 (2.96%) Mandarin Language
6 3 (2.22%) Retail
7 2 (1.48%) Financial Institution
7 2 (1.48%) Advertising
8 1 (0.74%) International Banking
8 1 (0.74%) Private Banking
8 1 (0.74%) Marketing
8 1 (0.74%) Italian Language
8 1 (0.74%) Spanish Language
8 1 (0.74%) Pharmaceutical
8 1 (0.74%) Publishing
8 1 (0.74%) Back Office
Libraries, Frameworks & Software Standards
1 3 (2.22%) .NET
2 2 (1.48%) .NET Framework
3 1 (0.74%) Android SDK
3 1 (0.74%) Web Services
3 1 (0.74%) J2EE
3 1 (0.74%) CORBA
Miscellaneous
1 26 (19.26%) Blackberry
2 6 (4.44%) Computer Science
3 5 (3.70%) Video Conferencing
4 3 (2.22%) iPad
4 3 (2.22%) Client/Server
4 3 (2.22%) Management Information System
5 1 (0.74%) EqualLogic
5 1 (0.74%) Digital Media
5 1 (0.74%) NHS
5 1 (0.74%) Replication
5 1 (0.74%) Handset
Operating Systems
1 100 (74.07%) Windows
2 46 (34.07%) Windows 7
3 36 (26.67%) Windows XP
4 25 (18.52%) Windows Server 2008
5 17 (12.59%) Windows Server 2003
6 10 (7.41%) Mac OS X
7 9 (6.67%) Windows Vista
8 8 (5.93%) Linux
8 8 (5.93%) Apple iOS
8 8 (5.93%) Windows 8
8 8 (5.93%) Windows Server 2012
9 6 (4.44%) Android
10 5 (3.70%) Mac OS
11 3 (2.22%) Windows Mobile
11 3 (2.22%) UNIX
12 2 (1.48%) SUSE
13 1 (0.74%) Red Hat Enterprise Linux
13 1 (0.74%) Oracle Linux
13 1 (0.74%) HPUX
Processes & Methodologies
1 19 (14.07%) ITIL
2 18 (13.33%) Incident Management
3 6 (4.44%) Asset Management
3 6 (4.44%) Document Management
4 5 (3.70%) Problem Management
5 3 (2.22%) Time Management
5 3 (2.22%) Performance Monitoring
5 3 (2.22%) Business Intelligence
5 3 (2.22%) CRM
5 3 (2.22%) Service Management
5 3 (2.22%) Service Delivery
5 3 (2.22%) Information Security
6 2 (1.48%) ITSM
6 2 (1.48%) Migration
6 2 (1.48%) Project Management
6 2 (1.48%) PRINCE2
6 2 (1.48%) Root Cause Analysis
6 2 (1.48%) Change Control
6 2 (1.48%) Investment Management
6 2 (1.48%) Project Planning
Programming Languages
1 6 (4.44%) SQL
2 4 (2.96%) Java
3 3 (2.22%) C
4 1 (0.74%) JavaScript
4 1 (0.74%) PHP
4 1 (0.74%) PowerHouse
Qualifications
1 16 (11.85%) Microsoft Certification
2 10 (7.41%) MCSE
3 9 (6.67%) Degree
4 7 (5.19%) Security Cleared
4 7 (5.19%) MCSA
5 4 (2.96%) A+ Certification
6 3 (2.22%) MCITP
6 3 (2.22%) SC Cleared
6 3 (2.22%) DV Cleared
6 3 (2.22%) Cisco Certification
6 3 (2.22%) CCNA
7 1 (0.74%) VMware Certified Professional (VCP)
7 1 (0.74%) MOS
7 1 (0.74%) PRINCE2 Practitioner
7 1 (0.74%) CTC Cleared
7 1 (0.74%) ITIL Foundation Certificate
7 1 (0.74%) PRINCE2 Certification
7 1 (0.74%) MCP
Quality Assurance & Compliance
1 10 (7.41%) SLA
System Software
1 55 (40.74%) Active Directory
2 7 (5.19%) VMware Infrastructure
3 2 (1.48%) VMware ESX
3 2 (1.48%) Terminal Services
3 2 (1.48%) VMware ESXi
3 2 (1.48%) Hyper-V
3 2 (1.48%) vSphere
3 2 (1.48%) Xen
4 1 (0.74%) XenApp
4 1 (0.74%) XenDesktop
Systems Management
1 3 (2.22%) SCCM
2 2 (1.48%) Symantec Endpoint Protection
3 1 (0.74%) WSUS
3 1 (0.74%) Symantec Enterprise Vault
3 1 (0.74%) Norton AntiVirus
3 1 (0.74%) Backup Exec
Vendors
1 48 (35.56%) Microsoft
2 26 (19.26%) Citrix
3 18 (13.33%) VMware
4 15 (11.11%) Cisco
5 7 (5.19%) Dell
6 6 (4.44%) Apple
6 6 (4.44%) Lotus
7 5 (3.70%) HP
7 5 (3.70%) Oracle
8 4 (2.96%) Symantec
8 4 (2.96%) Remedy
8 4 (2.96%) Bloomberg
9 3 (2.22%) Reuters
10 2 (1.48%) Wyse
10 2 (1.48%) Open Text
10 2 (1.48%) SAP
10 2 (1.48%) Fidessa
10 2 (1.48%) Avaya
10 2 (1.48%) NetApp
10 2 (1.48%) Mitel
City of London
Reed Technology - UK Posting Account
Rate: £8.00 - £10.00 per hour
Posted: 19 hours ago
London
Hays IT - Uk Posting account
Rate: £175.00 - £210.00 per day
Posted: Yesterday
Brentford
Claremont Consulting Limited
Rate: £30 - £45 per hour
Posted: 2 days ago
City of London
Huxley Associates
Rate: £250 per day + competitive
Posted: 3 days ago
London
Hays IT - Uk Posting account
Rate: £10.00 - £15.50 per hour
Posted: 15 days ago
City of London
Capita - ITMS
Rate: £160 - £205 per day
Posted: 16 days ago