The table below looks at the statistics for the IT Support role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
IT Support
Rank 327 338 357
Rank change year-on-year
+11 +19
Contract jobs requiring an IT Support 86 82 71
As % of all contract IT jobs located in London 0.36% 0.34% 0.29%
As % of the Job Titles category 0.39% 0.37% 0.31%
Number of daily rates quoted 50 42 27
Average daily rate
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£173 £160 £195
Average daily rate % change year-on-year
+7.81% -17.94%
90% offered a daily rate of more than £117 £100 £128
10% offered a daily rate of more than £259 £339 £325
UK excluding London average daily rate £164 £180 £150
% change year-on-year
-9.02% +20.00%
Number of hourly rates quoted 16 16 24
Average hourly rate £16.00 £18.50 £17.50
Average hourly rate % change year-on-year
-13.51% +5.71%
90% offered a hourly rate of more than £11.50 £12.00 £12.80
10% offered a hourly rate of more than £25.50 £31.25 £28.38
UK excluding London average hourly rate £13.23 £13.50 £13.00
% change year-on-year
-2.03% +3.84%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21959 22149 22981
As % of all contract IT jobs located in London 92.67% 92.50% 92.97%
Number of daily rates quoted 15479 15131 15772
Average daily rate £450 £425 £438
Average daily rate % change year-on-year
+5.88% -2.85%
90% offered a daily rate of more than £275 £273 £275
10% offered a daily rate of more than £605 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 310 407 447
Average hourly rate £18.00 £17.50 £19.50
Average hourly rate % change year-on-year
+2.85% -10.25%
90% offered a hourly rate of more than £12.50 £11.50 £13.00
10% offered a hourly rate of more than £43.00 £45.00 £47.00
UK excluding London average hourly rate £17.33 £17.00 £17.00
% change year-on-year
+1.94% -

IT Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in London

IT Support
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the London region.

IT Support Daily Rate Trend in London

IT Support
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the London region over the 3 months to 4 September 2015.

IT Support Daily Rate Histogram in London

IT Support
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the London region.

IT Support Hourly Rate Trend in London

IT Support
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support across the London region over the 3 months to 4 September 2015.

IT Support Hourly Rate Histogram in London

IT Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support within the London region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +10 22 £165 -25.00% 14
Feltham - 5 - - 1
Uxbridge +4 2 £120 -
Westminster - 2 £180 -
IT Support
England

IT Support
Top 30 Related IT Skills in London

For the 6 months to 4 September 2015, IT contractor jobs across the London region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 107 (69.93%) Windows
2 76 (49.67%) Active Directory
3 63 (41.18%) Windows 7
4 60 (39.22%) MS Office
5 59 (38.56%) Microsoft
6 35 (22.88%) MS Excel
7 32 (20.92%) MS Exchange
7 32 (20.92%) ITIL
8 30 (19.61%) Finance
9 29 (18.95%) Citrix
10 26 (16.99%) VMware
11 23 (15.03%) Blackberry
12 21 (13.73%) Windows Server 2008
13 20 (13.07%) Windows 8
14 18 (11.76%) Legal
15 17 (11.11%) Law
15 17 (11.11%) Windows XP
16 16 (10.46%) Apple
17 14 (9.15%) Microsoft Certification
17 14 (9.15%) SQL
17 14 (9.15%) iPhone
17 14 (9.15%) Incident Management
18 13 (8.50%) Degree
18 13 (8.50%) Windows Server 2012
18 13 (8.50%) VPN
18 13 (8.50%) DNS
19 12 (7.84%) Office 365
19 12 (7.84%) Exchange Server 2010
19 12 (7.84%) VMware Infrastructure
20 11 (7.19%) LAN

IT Support
Top Related IT Skills in London by Category

For the 6 months to 4 September 2015, IT contractor jobs across the London region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 32 (20.92%) MS Exchange
2 12 (7.84%) Exchange Server 2010
3 6 (3.92%) Exchange Server 2003
4 5 (3.27%) SharePoint
5 4 (2.61%) Exchange Server 2007
5 4 (2.61%) Blackberry Enterprise Server
6 3 (1.96%) Lync
7 2 (1.31%) Exchange Server 2013
7 2 (1.31%) IIS
7 2 (1.31%) IBM Notes
7 2 (1.31%) Oracle Coherence
7 2 (1.31%) WorkSite
8 1 (0.65%) Drupal
8 1 (0.65%) Lotus Domino
8 1 (0.65%) CMS
Applications
1 60 (39.22%) MS Office
2 35 (22.88%) MS Excel
3 2 (1.31%) Photoshop
3 2 (1.31%) MS PowerPoint
4 1 (0.65%) Spreadsheet
4 1 (0.65%) MS Project
4 1 (0.65%) Acrobat
4 1 (0.65%) AutoCAD
4 1 (0.65%) Adobe Illustrator
4 1 (0.65%) InDesign
4 1 (0.65%) Adobe Premiere
4 1 (0.65%) Adobe After Effects
Business Applications
1 2 (1.31%) Oracle EBS
2 1 (0.65%) Dynamics AX
2 1 (0.65%) Remedy ITSM
Cloud Services
1 12 (7.84%) Office 365
2 4 (2.61%) Microsoft Azure
3 3 (1.96%) Google Apps
4 2 (1.31%) Amazon AWS
5 1 (0.65%) Force.com
5 1 (0.65%) Amazon S3
5 1 (0.65%) Amazon Glacier
Communications & Networking
1 13 (8.50%) VPN
1 13 (8.50%) DNS
2 11 (7.19%) TCP/IP
2 11 (7.19%) LAN
2 11 (7.19%) DHCP
3 9 (5.88%) VoIP
4 7 (4.58%) WAN
5 6 (3.92%) Firewall
6 5 (3.27%) Internet
7 4 (2.61%) Wireless
7 4 (2.61%) VLAN
8 3 (1.96%) NAS
8 3 (1.96%) WLAN
9 2 (1.31%) Ethernet
9 2 (1.31%) LDAP
9 2 (1.31%) SSL
9 2 (1.31%) SAN
9 2 (1.31%) FWSM
9 2 (1.31%) Cisco PIX
9 2 (1.31%) Network Security
Database & Business Intelligence
1 3 (1.96%) SQL Server
2 1 (0.65%) SQL Server 2005
2 1 (0.65%) SQL Server 2012
General
1 30 (19.61%) Finance
2 18 (11.76%) Legal
3 17 (11.11%) Law
4 7 (4.58%) Banking
5 3 (1.96%) Investment Banking
6 2 (1.31%) Retail
6 2 (1.31%) Multimedia
6 2 (1.31%) Back Office
6 2 (1.31%) Advertising
7 1 (0.65%) Games
7 1 (0.65%) Manufacturing
7 1 (0.65%) Telecoms
7 1 (0.65%) Local Government
7 1 (0.65%) Japanese Language
Libraries, Frameworks & Software Standards
1 2 (1.31%) .NET
1 2 (1.31%) Middleware
1 2 (1.31%) Oracle Fusion
2 1 (0.65%) HTML5
2 1 (0.65%) HTML
2 1 (0.65%) X-Windows
2 1 (0.65%) CSS
2 1 (0.65%) XML
Miscellaneous
1 23 (15.03%) Blackberry
2 14 (9.15%) iPhone
3 10 (6.54%) Analytical Skills
4 8 (5.23%) Video Conferencing
5 5 (3.27%) iPad
6 3 (1.96%) FMCG
7 2 (1.31%) Data Centre
7 2 (1.31%) Informatics
7 2 (1.31%) Mathematics
7 2 (1.31%) Computer Science
7 2 (1.31%) Foreign Exchange (FX)
7 2 (1.31%) Wiki
8 1 (0.65%) CMDB
8 1 (0.65%) Physics
8 1 (0.65%) Chemistry
8 1 (0.65%) Mainframe
8 1 (0.65%) Management Information System
8 1 (0.65%) Device Driver
8 1 (0.65%) Handset
8 1 (0.65%) Smartphone
Operating Systems
1 107 (69.93%) Windows
2 63 (41.18%) Windows 7
3 21 (13.73%) Windows Server 2008
4 20 (13.07%) Windows 8
5 17 (11.11%) Windows XP
6 13 (8.50%) Windows Server 2012
7 10 (6.54%) Android
7 10 (6.54%) Windows Server 2003
8 7 (4.58%) Mac OS X
9 6 (3.92%) Linux
10 4 (2.61%) UNIX
10 4 (2.61%) Windows Vista
10 4 (2.61%) Mac OS
10 4 (2.61%) Apple iOS
11 1 (0.65%) Windows Phone
11 1 (0.65%) Windows Mobile
Processes & Methodologies
1 32 (20.92%) ITIL
2 14 (9.15%) Incident Management
3 10 (6.54%) Project Management
4 9 (5.88%) Document Management
5 6 (3.92%) Systems Analysis
5 6 (3.92%) Infrastructure Management
6 5 (3.27%) Problem Management
6 5 (3.27%) Service Management
6 5 (3.27%) Change Management
6 5 (3.27%) Disaster Recovery
6 5 (3.27%) ITSM
7 4 (2.61%) Service Delivery
7 4 (2.61%) PRINCE2
7 4 (2.61%) CRM
7 4 (2.61%) Change Control
8 3 (1.96%) Time Management
8 3 (1.96%) Project Planning
8 3 (1.96%) ERP
8 3 (1.96%) Configuration Management
8 3 (1.96%) Migration
Programming Languages
1 14 (9.15%) SQL
2 8 (5.23%) PowerShell
3 2 (1.31%) Perl
3 2 (1.31%) Shell Script
3 2 (1.31%) C
4 1 (0.65%) Java
4 1 (0.65%) JavaScript
Qualifications
1 14 (9.15%) Microsoft Certification
2 13 (8.50%) Degree
3 11 (7.19%) MCSE
4 6 (3.92%) Security Cleared
5 4 (2.61%) PRINCE2 Practitioner
5 4 (2.61%) CCNA
5 4 (2.61%) Cisco Certification
6 3 (1.96%) MCSA
6 3 (1.96%) ITIL Certification
6 3 (1.96%) MCITP
6 3 (1.96%) SC Cleared
6 3 (1.96%) DV Cleared
7 1 (0.65%) MCP
7 1 (0.65%) MOS
Quality Assurance & Compliance
1 4 (2.61%) SLA
2 1 (0.65%) QA
System Software
1 76 (49.67%) Active Directory
2 12 (7.84%) VMware Infrastructure
3 6 (3.92%) vSphere
4 5 (3.27%) XenApp
5 4 (2.61%) Hyper-V
5 4 (2.61%) VMware ESX
6 3 (1.96%) XenDesktop
7 2 (1.31%) NFS
7 2 (1.31%) Samba
8 1 (0.65%) Terminal Services
8 1 (0.65%) ISA Server
Systems Management
1 10 (6.54%) SCCM
2 6 (3.92%) AirWatch
3 5 (3.27%) SAP Afaria
4 3 (1.96%) Backup Exec
5 2 (1.31%) NetBackup
5 2 (1.31%) ITRS Geneos
6 1 (0.65%) SCSM
6 1 (0.65%) SCOM
6 1 (0.65%) McAfee ePO
6 1 (0.65%) Symantec Endpoint Protection
Vendors
1 59 (38.56%) Microsoft
2 29 (18.95%) Citrix
3 26 (16.99%) VMware
4 16 (10.46%) Apple
5 10 (6.54%) Oracle
6 9 (5.88%) Cisco
7 8 (5.23%) Dell
8 6 (3.92%) Salesforce.com
9 4 (2.61%) Sophos
9 4 (2.61%) LANDesk
9 4 (2.61%) HP
10 3 (1.96%) CommVault
10 3 (1.96%) Google
10 3 (1.96%) Wyse
11 2 (1.31%) Bloomberg
11 2 (1.31%) Symantec
11 2 (1.31%) CheckPoint
11 2 (1.31%) Isilon
11 2 (1.31%) NetApp
11 2 (1.31%) Lotus
London
Ashdown IT
Rate: £120 - £130 per day
Posted: Yesterday
London
Information Technology Services
Rate: £33k - 37k per year + benefits
Posted: 3 days ago
London
Hays IT - Uk Posting account
Rate: £170.00 - £180.00 per day
Posted: 17 days ago
Feltham
Hays IT - Uk Posting account
Rate: £16.00 per hour
Posted: 25 days ago