The first table below looks at the demand for the IT Support role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
IT Support
Rank 339 314 351
Rank change year-on-year
-25 +37
Contract jobs requiring an IT Support 77 65 72
As % of all contract IT jobs located in London 0.31% 0.30% 0.26%
As % of the Job Titles category 0.34% 0.32% 0.28%
Number of daily rates quoted 37 19 35
Average daily rate £175 £150 £173
Average daily rate % change year-on-year
+16.66% -13.04%
90% offered a daily rate of more than £114 £93 £120
10% offered a daily rate of more than £300 £205 £300
UK excluding London average daily rate £139 £128 £160
% change year-on-year
+8.82% -20.31%
Number of hourly rates quoted 14 31 14
Average hourly rate £18.50 £17.50 £18.75
Average hourly rate % change year-on-year
+5.71% -6.66%
90% offered a hourly rate of more than £14.18 £11.50 £15.00
10% offered a hourly rate of more than £28.33 £30.00 £23.00
UK excluding London average hourly rate £13.50 £13.75 £14.50
% change year-on-year
-1.81% -5.17%
Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
22912 20394 25944
As % of all contract IT jobs located in London 92.57% 92.78% 92.61%
Number of daily rates quoted 15867 13832 16673
Average daily rate £425 £448 £448
Average daily rate % change year-on-year
-5.02% -
90% offered a daily rate of more than £263 £275 £275
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £350 £345 £350
% change year-on-year
+1.44% -1.42%
Number of hourly rates quoted 416 421 581
Average hourly rate £17.50 £19.00 £20.00
Average hourly rate % change year-on-year
-7.89% -5.00%
90% offered a hourly rate of more than £12.50 £12.50 £12.50
10% offered a hourly rate of more than £41.00 £45.00 £40.00
UK excluding London average hourly rate £17.00 £17.50 £19.00
% change year-on-year
-2.85% -7.89%
IT Support
England

IT Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in London

IT Support
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the London region.

IT Support Daily Rate Trend in London

IT Support
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the London region over the 3 months to 16 April 2014.

IT Support Daily Rate Histogram in London

IT Support
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the London region.

IT Support Hourly Rate Trend in London

IT Support
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support across the London region over the 3 months to 16 April 2014.

IT Support Hourly Rate Histogram in London

IT Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support within the London region over the 3 months to 16 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
City of London -4 18 £183 +2.81% 12
Croydon - 6 £113 -
Hammersmith - 2 £236 -
Romford - 1 £375 -
Ruislip - - - -
Twickenham - - - -
Upminster - - - -
Wembley - - - -
Ilford - - - -
Kenley - - - -
Barking - - - -
Barnet - - - -
Beckenham - - - -
Wimbledon - - - -
Mayfair - - - -
Docklands, London - - - -
Ealing - - - -
Canary Wharf - - - -
IT Support
England

IT Support
Top 30 Related IT Skills in London

For the 6 months to 16 April 2014, IT contractor jobs across the London region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 109 (74.15%) Windows
2 67 (45.58%) Active Directory
3 62 (42.18%) Windows 7
4 54 (36.73%) Microsoft
5 50 (34.01%) MS Office
6 37 (25.17%) MS Exchange
7 36 (24.49%) MS Excel
8 33 (22.45%) Windows Server 2008
9 32 (21.77%) Finance
10 27 (18.37%) ITIL
11 25 (17.01%) Citrix
11 25 (17.01%) Blackberry
12 24 (16.33%) Windows XP
13 21 (14.29%) VMware
14 19 (12.93%) TCP/IP
15 17 (11.56%) Cisco
16 16 (10.88%) Microsoft Certification
16 16 (10.88%) Exchange Server 2010
17 14 (9.52%) Linux
17 14 (9.52%) Windows Server 2003
18 13 (8.84%) Law
18 13 (8.84%) Banking
18 13 (8.84%) Degree
19 12 (8.16%) HP
20 11 (7.48%) LAN
20 11 (7.48%) Legal
20 11 (7.48%) Apple
21 10 (6.80%) DNS
21 10 (6.80%) MCSE
21 10 (6.80%) Oracle

IT Support
Top Related IT Skills in London by Category

For the 6 months to 16 April 2014, IT contractor jobs across the London region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 37 (25.17%) MS Exchange
2 16 (10.88%) Exchange Server 2010
3 6 (4.08%) Blackberry Enterprise Server
3 6 (4.08%) Exchange Server 2003
4 5 (3.40%) SharePoint
4 5 (3.40%) IBM Notes
5 4 (2.72%) LiveLink
6 3 (2.04%) WorkSite
6 3 (2.04%) SharePoint 2010
7 2 (1.36%) Exchange Server 2007
Applications
1 50 (34.01%) MS Office
2 36 (24.49%) MS Excel
3 2 (1.36%) MS Visio
3 2 (1.36%) MS Project
3 2 (1.36%) Spreadsheet
4 1 (0.68%) MS PowerPoint
Business Applications
1 2 (1.36%) Dynamics GP
2 1 (0.68%) Summit
2 1 (0.68%) Temenos T24
2 1 (0.68%) Magento
2 1 (0.68%) Oracle CRM
2 1 (0.68%) Eikon
Cloud Services
1 3 (2.04%) Office 365
2 2 (1.36%) Google Apps
Communications & Networking
1 19 (12.93%) TCP/IP
2 11 (7.48%) LAN
3 10 (6.80%) DNS
4 9 (6.12%) DHCP
5 8 (5.44%) VoIP
6 7 (4.76%) Firewall
6 7 (4.76%) VPN
7 4 (2.72%) WAN
7 4 (2.72%) Wireless
8 3 (2.04%) Internet
8 3 (2.04%) FTP
8 3 (2.04%) HTTP
9 2 (1.36%) Wi-Fi
10 1 (0.68%) IP Telephony
10 1 (0.68%) Cisco IOS
10 1 (0.68%) Cisco ASA
10 1 (0.68%) NetScreen
10 1 (0.68%) Intranet
10 1 (0.68%) Ethernet
10 1 (0.68%) SMTP
Database & Business Intelligence
1 4 (2.72%) SQL Server
2 3 (2.04%) EDRMS
3 1 (0.68%) SQL Server 2008
General
1 32 (21.77%) Finance
2 13 (8.84%) Law
2 13 (8.84%) Banking
3 11 (7.48%) Legal
4 6 (4.08%) Telecoms
5 4 (2.72%) Retail
6 3 (2.04%) Advertising
6 3 (2.04%) Front Office
7 2 (1.36%) Financial Institution
7 2 (1.36%) Back Office
7 2 (1.36%) Investment Banking
8 1 (0.68%) Local Government
8 1 (0.68%) Marketing
8 1 (0.68%) Mandarin Language
8 1 (0.68%) Japanese Language
8 1 (0.68%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 4 (2.72%) HTML
1 4 (2.72%) XML
2 2 (1.36%) CSS
2 2 (1.36%) Flash
2 2 (1.36%) HTML5
3 1 (0.68%) CORBA
3 1 (0.68%) .NET
3 1 (0.68%) J2EE
Miscellaneous
1 25 (17.01%) Blackberry
2 5 (3.40%) Fat Client
2 5 (3.40%) iPhone
2 5 (3.40%) Thin Client
3 4 (2.72%) EqualLogic
3 4 (2.72%) Video Conferencing
3 4 (2.72%) Computer Science
4 3 (2.04%) Digital Media
5 2 (1.36%) Client/Server
5 2 (1.36%) Management Information System
5 2 (1.36%) iPad
5 2 (1.36%) IVR
6 1 (0.68%) PDA
6 1 (0.68%) Hedge funds
6 1 (0.68%) NHS
6 1 (0.68%) Mobile Computing
Operating Systems
1 109 (74.15%) Windows
2 62 (42.18%) Windows 7
3 33 (22.45%) Windows Server 2008
4 24 (16.33%) Windows XP
5 14 (9.52%) Linux
5 14 (9.52%) Windows Server 2003
6 9 (6.12%) Windows Server 2012
7 8 (5.44%) Mac OS X
8 5 (3.40%) Red Hat Enterprise Linux
8 5 (3.40%) Apple iOS
8 5 (3.40%) UNIX
9 4 (2.72%) Windows 8
9 4 (2.72%) Oracle Linux
10 3 (2.04%) Windows Vista
10 3 (2.04%) Android
11 2 (1.36%) Mac OS
12 1 (0.68%) Windows Mobile
12 1 (0.68%) HPUX
12 1 (0.68%) Windows 2000
Processes & Methodologies
1 27 (18.37%) ITIL
2 9 (6.12%) Incident Management
3 8 (5.44%) Document Management
4 5 (3.40%) Migration
4 5 (3.40%) Project Management
5 4 (2.72%) Service Management
5 4 (2.72%) Change Management
6 3 (2.04%) Web Development
6 3 (2.04%) Service Delivery
6 3 (2.04%) ITSM
6 3 (2.04%) E-Commerce
6 3 (2.04%) Mobile Device Management
7 2 (1.36%) CRM
7 2 (1.36%) SEO
7 2 (1.36%) Configuration Management
7 2 (1.36%) Trend Analysis
7 2 (1.36%) Wealth Management
7 2 (1.36%) Problem Management
7 2 (1.36%) Investment Management
7 2 (1.36%) Time Management
Programming Languages
1 6 (4.08%) SQL
2 5 (3.40%) JavaScript
3 4 (2.72%) PHP
4 3 (2.04%) Java
5 2 (1.36%) C
5 2 (1.36%) PowerShell
6 1 (0.68%) PowerHouse
6 1 (0.68%) C++
6 1 (0.68%) T-SQL
Qualifications
1 16 (10.88%) Microsoft Certification
2 13 (8.84%) Degree
3 10 (6.80%) MCSE
4 9 (6.12%) Security Cleared
5 6 (4.08%) MCSA
6 5 (3.40%) A+ Certification
7 4 (2.72%) MCP
7 4 (2.72%) MOS
8 3 (2.04%) Cisco Certification
8 3 (2.04%) CCNA
9 2 (1.36%) Citrix Certification
9 2 (1.36%) SC Cleared
9 2 (1.36%) CTC Cleared
9 2 (1.36%) DV Cleared
10 1 (0.68%) VMware Certified Professional (VCP)
10 1 (0.68%) MCDST
10 1 (0.68%) MCITP
10 1 (0.68%) ITIL Certification
Quality Assurance & Compliance
1 8 (5.44%) SLA
System Software
1 67 (45.58%) Active Directory
2 10 (6.80%) VMware Infrastructure
3 7 (4.76%) VMware ESX
4 3 (2.04%) vSphere
4 3 (2.04%) XenApp
5 2 (1.36%) Hyper-V
5 2 (1.36%) Citrix Presentation Server
6 1 (0.68%) Xen
6 1 (0.68%) Microsoft Virtual Server
6 1 (0.68%) VMware ESXi
Systems Management
1 3 (2.04%) SCCM
2 2 (1.36%) Backup Exec
3 1 (0.68%) MIMEsweeper
3 1 (0.68%) Symantec Endpoint Protection
Vendors
1 54 (36.73%) Microsoft
2 25 (17.01%) Citrix
3 21 (14.29%) VMware
4 17 (11.56%) Cisco
5 12 (8.16%) HP
6 11 (7.48%) Apple
7 10 (6.80%) Oracle
8 8 (5.44%) Bloomberg
9 6 (4.08%) Dell
9 6 (4.08%) Open Text
9 6 (4.08%) Reuters
10 5 (3.40%) Lotus
10 5 (3.40%) Red Hat
10 5 (3.40%) Avaya
11 4 (2.72%) CQG
11 4 (2.72%) SolarWinds
11 4 (2.72%) Mitel
12 3 (2.04%) Google
12 3 (2.04%) Wyse
13 2 (1.36%) FactSet
London
Connectus
Rate: £180 per day
Posted: Yesterday
South East London
Global Technology Solutions Ltd
Rate: £75 per day
Posted: Yesterday
London
Spencer Rose
Rate: Up to £400 per day
Posted: 4 days ago
London
Venn Group - UK
Rate: 100-150 Per Day
Posted: 4 days ago
London
Connectus
Rate: £14 - £17.5 per hour
Posted: 6 days ago
London
Computer Futures
Posted: 6 days ago
Central London / West End
W G Foyle Ltd
Rate: £23,000 per annum
Posted: 6 days ago