The statistics below represent IT contracts advertised across the London region that had IT Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
IT Support
Rank 304 331 313
Rank change year-on-year
+27 -18
Contract jobs requiring an IT Support 127 116 127
As % of all contract IT jobs located in London 0.56% 0.50% 0.51%
As % of the Job Titles category 0.59% 0.52% 0.54%
Number of daily rates quoted 76 59 62
Median daily rate £173 £170 £161
Median daily rate % change year-on-year
+1.47% +5.42%
90% offered a daily rate of more than £108 £120 £100
10% offered a daily rate of more than £353 £251 £339
UK excluding London median daily rate £160 £163 £163
% change year-on-year
-1.53% -
Number of hourly rates quoted 15 23 25
Median hourly rate £15.00 £16.00 £17.50
Median hourly rate % change year-on-year
-6.25% -8.57%
90% offered a hourly rate of more than £11.20 £12.50 £10.60
10% offered a hourly rate of more than £28.00 £21.80 £32.50
UK excluding London median hourly rate £13.50 £13.11 £13.18
% change year-on-year
+2.95% -0.47%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21623 22132 23409
As % of all contract IT jobs located in London 94.76% 95.03% 94.85%
Number of daily rates quoted 15359 15628 16259
Median daily rate £463 £450 £425
Median daily rate % change year-on-year
+2.77% +5.88%
90% offered a daily rate of more than £300 £275 £270
10% offered a daily rate of more than £625 £615 £600
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 281 346 449
Median hourly rate £17.50 £17.50 £17.25
Median hourly rate % change year-on-year
- +1.44%
90% offered a hourly rate of more than £11.50 £12.00 £11.50
10% offered a hourly rate of more than £50.00 £42.50 £38.00
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

IT Support
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured IT Support in the job title.

IT Support Jobs Demand Trend in London

IT Support
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the London region.

IT Support Daily Rate Trend in London

IT Support
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the London region over the 3 months to 30 September 2016.

IT Support Daily Rate Histogram in London

IT Support
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the London region.

IT Support Hourly Rate Trend in London

IT Support
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support across the London region over the 3 months to 30 September 2016.

IT Support Hourly Rate Histogram in London

IT Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the London region over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +12 12 £205 +24.24% 9
Enfield - 2 £248 - 2
Bromley -3 1 £110 - 1
Chessington - 1 - -
Croydon - 1 £110 - 1
Greenford - 1 - -
Surbiton - 1 £260 -
Twickenham - 1 £165 - 1
Hammersmith - 1 £140 -
IT Support
England

IT Support Skill Set
Top 30 Related IT Skills in London

For the 6 months to 30 September 2016, IT Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring IT Support in the job title.

1 157 (64.34%) Windows
2 109 (44.67%) Active Directory
3 103 (42.21%) Microsoft
4 90 (36.89%) Windows 7
5 89 (36.48%) MS Office
6 61 (25.00%) MS Excel
7 47 (19.26%) Finance
8 44 (18.03%) ITIL
9 38 (15.57%) Windows Server
10 37 (15.16%) Citrix
11 32 (13.11%) Windows 8
12 31 (12.70%) Office 365
13 24 (9.84%) Windows 10
13 24 (9.84%) DHCP
14 23 (9.43%) DNS
14 23 (9.43%) Windows Server 2008
15 22 (9.02%) Smartphone
16 20 (8.20%) Windows Server 2012
16 20 (8.20%) Incident Management
16 20 (8.20%) SLA
16 20 (8.20%) MS Exchange
16 20 (8.20%) VoIP
17 19 (7.79%) Blackberry
18 18 (7.38%) Video Conferencing
18 18 (7.38%) Banking
18 18 (7.38%) Law
18 18 (7.38%) Change Management
18 18 (7.38%) LAN
18 18 (7.38%) Mac OS X
19 17 (6.97%) SharePoint

IT Support Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (8.20%) MS Exchange
2 17 (6.97%) SharePoint
3 11 (4.51%) Exchange Server 2010
4 10 (4.10%) Skype for Business
5 4 (1.64%) Blackberry Enterprise Server
5 4 (1.64%) Exchange Server 2007
6 3 (1.23%) IIS
6 3 (1.23%) WebSphere
7 2 (0.82%) Exchange Server 2013
8 1 (0.41%) Apache
8 1 (0.41%) CMS
8 1 (0.41%) ColdFusion
8 1 (0.41%) Exchange Server 2003
8 1 (0.41%) SharePoint 2010
8 1 (0.41%) SharePoint Server
8 1 (0.41%) Tomcat
8 1 (0.41%) WebLogic
8 1 (0.41%) WordPress
Applications
1 89 (36.48%) MS Office
2 61 (25.00%) MS Excel
3 7 (2.87%) MS PowerPoint
4 5 (2.05%) Spreadsheet
5 2 (0.82%) MS Project
5 2 (0.82%) MS Visio
6 1 (0.41%) Adobe Creative Suite
Business Applications
1 1 (0.41%) Bankmaster
1 1 (0.41%) Dynamics CRM
1 1 (0.41%) Eikon
1 1 (0.41%) Finacle
1 1 (0.41%) Remedy ITSM
Cloud Services
1 31 (12.70%) Office 365
2 4 (1.64%) Google Apps
2 4 (1.64%) OneDrive
3 3 (1.23%) Adobe Creative Cloud
3 3 (1.23%) Microsoft Azure
4 2 (0.82%) Google Drive
5 1 (0.41%) Azure Active Directory
5 1 (0.41%) Cloud Computing
5 1 (0.41%) Google Play
5 1 (0.41%) IaaS
5 1 (0.41%) PaaS
5 1 (0.41%) SaaS
Communications & Networking
1 24 (9.84%) DHCP
2 23 (9.43%) DNS
3 20 (8.20%) VoIP
4 18 (7.38%) LAN
5 15 (6.15%) WAN
6 14 (5.74%) Internet
6 14 (5.74%) TCP/IP
7 10 (4.10%) VPN
8 9 (3.69%) Firewall
9 8 (3.28%) Wireless
10 6 (2.46%) Skype
11 4 (1.64%) SAN
11 4 (1.64%) SSL
12 3 (1.23%) Remote Desktop
12 3 (1.23%) VLAN
12 3 (1.23%) WebEx
12 3 (1.23%) Wi-Fi
13 2 (0.82%) FTP
14 1 (0.41%) Intranet
14 1 (0.41%) Kerberos
Database & Business Intelligence
1 7 (2.87%) SQL Server
2 3 (1.23%) Oracle Database
3 2 (0.82%) SQL Server 2008
4 1 (0.41%) Crystal Reports
4 1 (0.41%) FileMaker
4 1 (0.41%) Relational Database
4 1 (0.41%) SQL Server 2012
4 1 (0.41%) SQL Server Integration Services
4 1 (0.41%) SQL Server Reporting Services
Development Applications
1 5 (2.05%) JIRA
2 1 (0.41%) Atlassian Bamboo
2 1 (0.41%) ClearQuest
2 1 (0.41%) Visual Studio
2 1 (0.41%) Xcode
General
1 47 (19.26%) Finance
2 18 (7.38%) Banking
2 18 (7.38%) Law
3 14 (5.74%) Legal
4 12 (4.92%) Retail
5 5 (2.05%) French Language
5 5 (2.05%) Investment Banking
5 5 (2.05%) Telecoms
6 4 (1.64%) Back Office
6 4 (1.64%) German Language
6 4 (1.64%) Italian Language
6 4 (1.64%) Turkish Language
7 3 (1.23%) Advertising
8 2 (0.82%) Front Office
8 2 (0.82%) Polish Language
8 2 (0.82%) Publishing
8 2 (0.82%) Spanish Language
9 1 (0.41%) Local Government
9 1 (0.41%) Marketing
9 1 (0.41%) Multimedia
Libraries, Frameworks & Software Standards
1 3 (1.23%) CSS
1 3 (1.23%) HTML
1 3 (1.23%) WebSphere MQ
2 2 (0.82%) .NET
2 2 (0.82%) HTML5
2 2 (0.82%) IBM Integration Bus
2 2 (0.82%) SAML
2 2 (0.82%) Web Services
2 2 (0.82%) XML
3 1 (0.41%) Ajax
3 1 (0.41%) Apache Flex
3 1 (0.41%) CSS3
3 1 (0.41%) EDI
3 1 (0.41%) FIX Protocol
3 1 (0.41%) J2EE
3 1 (0.41%) jQuery
3 1 (0.41%) JSP
3 1 (0.41%) Oracle Fusion
Miscellaneous
1 22 (9.02%) Smartphone
2 19 (7.79%) Blackberry
3 18 (7.38%) Video Conferencing
4 17 (6.97%) Analytical Skills
5 9 (3.69%) iPhone
6 7 (2.87%) iPad
7 4 (1.64%) Computer Science
7 4 (1.64%) Data Protection Act
7 4 (1.64%) Driving Licence
8 3 (1.23%) EPoS
9 2 (0.82%) BYOD
9 2 (0.82%) Chip and PIN
9 2 (0.82%) Fintech
9 2 (0.82%) PKI
9 2 (0.82%) SWIFT
9 2 (0.82%) Tandem
10 1 (0.41%) Data Centre
10 1 (0.41%) Digital Media
10 1 (0.41%) EMC VNXe
10 1 (0.41%) Enterprise Software
Operating Systems
1 157 (64.34%) Windows
2 90 (36.89%) Windows 7
3 38 (15.57%) Windows Server
4 32 (13.11%) Windows 8
5 24 (9.84%) Windows 10
6 23 (9.43%) Windows Server 2008
7 20 (8.20%) Windows Server 2012
8 18 (7.38%) Mac OS X
9 13 (5.33%) Linux
9 13 (5.33%) Windows XP
10 9 (3.69%) Windows Server 2003
11 8 (3.28%) Android
11 8 (3.28%) Unix
12 7 (2.87%) Apple iOS
13 4 (1.64%) Mac OS
14 2 (0.82%) Solaris
15 1 (0.41%) Windows 2000 Server
Processes & Methodologies
1 44 (18.03%) ITIL
2 20 (8.20%) Incident Management
3 18 (7.38%) Change Management
4 16 (6.56%) Service Management
5 15 (6.15%) Service Delivery
6 13 (5.33%) Problem Management
7 11 (4.51%) Asset Management
7 11 (4.51%) Document Management
8 10 (4.10%) Migration
9 9 (3.69%) CRM
10 7 (2.87%) ITSM
11 6 (2.46%) Project Management
11 6 (2.46%) Stakeholder Management
12 5 (2.05%) Data Protection
12 5 (2.05%) Line Management
12 5 (2.05%) PRINCE2
13 4 (1.64%) B2B
13 4 (1.64%) Configuration Management
13 4 (1.64%) Continuous Improvement
13 4 (1.64%) E-Commerce
Programming Languages
1 15 (6.15%) SQL
2 5 (2.05%) PowerShell
3 4 (1.64%) Java
3 4 (1.64%) Shell Script
4 3 (1.23%) C
4 3 (1.23%) PHP
4 3 (1.23%) PL/SQL
5 2 (0.82%) JavaScript
5 2 (0.82%) Perl
5 2 (0.82%) VB
5 2 (0.82%) VBA
6 1 (0.41%) Bash Shell
6 1 (0.41%) C#
6 1 (0.41%) CFML
6 1 (0.41%) VB6
Qualifications
1 14 (5.74%) Degree
2 10 (4.10%) Microsoft Certification
3 9 (3.69%) ITIL Certification
3 9 (3.69%) Security Cleared
4 6 (2.46%) DV Cleared
4 6 (2.46%) MCP
5 5 (2.05%) CCNA
5 5 (2.05%) Cisco Certification
5 5 (2.05%) MCTS
6 4 (1.64%) DBS Check
7 3 (1.23%) A+ Certification
7 3 (1.23%) CTC Cleared
7 3 (1.23%) MCSE
8 2 (0.82%) BPSS Clearance
8 2 (0.82%) PMI Certification
8 2 (0.82%) PMP
8 2 (0.82%) SC Cleared
9 1 (0.41%) MCITP
9 1 (0.41%) PRINCE2 Certification
9 1 (0.41%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 20 (8.20%) SLA
2 2 (0.82%) ISO 9000
3 1 (0.41%) Disclosure Scotland
3 1 (0.41%) QA
System Software
1 109 (44.67%) Active Directory
2 7 (2.87%) VMware Infrastructure
2 7 (2.87%) XenApp
3 3 (1.23%) Hyper-V
4 2 (0.82%) Firmware
4 2 (0.82%) Microsoft App-V
4 2 (0.82%) Virtual Servers
5 1 (0.41%) ISA Server
5 1 (0.41%) Samba
5 1 (0.41%) Terminal Server
5 1 (0.41%) Virtual Desktop
5 1 (0.41%) VMware ESXi
5 1 (0.41%) vSphere
5 1 (0.41%) XenServer
Systems Management
1 12 (4.92%) SCCM
2 3 (1.23%) AirWatch
3 1 (0.41%) Casper Suite
3 1 (0.41%) Failover Clustering
3 1 (0.41%) Forefront Identity Manager
3 1 (0.41%) McAfee ePO
3 1 (0.41%) Norton AntiVirus
3 1 (0.41%) Puppet
3 1 (0.41%) WSUS
Vendors
1 103 (42.21%) Microsoft
2 37 (15.16%) Citrix
3 16 (6.56%) Apple
4 13 (5.33%) Cisco
5 12 (4.92%) VMware
6 11 (4.51%) Bloomberg
7 9 (3.69%) Oracle
8 7 (2.87%) HP
8 7 (2.87%) Reuters
9 6 (2.46%) Adobe
9 6 (2.46%) Google
9 6 (2.46%) IBM
10 5 (2.05%) Dell
10 5 (2.05%) Remedy
11 4 (1.64%) Mitel
12 3 (1.23%) Altiris
12 3 (1.23%) Cognos
12 3 (1.23%) FactSet
12 3 (1.23%) iManage
12 3 (1.23%) ServiceNow
London
PCR
Rate: £150 per day
Posted: 18 hours ago
City, London
Ashdown IT
Rate: £23 - £25 per hour
Posted: 2 days ago
London
HAYS INFORMATION TECHNOLOGY
Rate: £280.00 - £300.00 per day
Posted: 2 days ago
West London
Complete Tech Limited
Rate: Up to £200 per day
Posted: 2 days ago
London
Joseph Harry Ltd
Rate: £200 - £275 per day
Posted: 4 days ago
London
Scott-Merrick LLP
Posted: 14 hours ago
London
MSF UK (MEDECINS SANS FRONTIERES)
Rate: £34,656.99 per annum
Posted: 16 days ago