The table below looks at the statistics for the IT Support role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 8 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
8 Jul 2015
Same period 2014 Same period 2013
IT Support
Rank 331 353 352
Rank change year-on-year
+22 -1
Contract jobs requiring an IT Support 83 55 68
As % of all contract IT jobs located in London 0.36% 0.24% 0.29%
As % of the Job Titles category 0.40% 0.26% 0.31%
Number of daily rates quoted 40 27 27
Average daily rate
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£160 £180 £200
Average daily rate % change year-on-year
-11.11% -10.00%
90% offered a daily rate of more than £101 £93 £103
10% offered a daily rate of more than £275 £325 £310
UK excluding London average daily rate £150 £145 £154
% change year-on-year
+3.44% -5.69%
Number of hourly rates quoted 12 13 19
Average hourly rate £16.75 £16.00 £17.00
Average hourly rate % change year-on-year
+4.68% -5.88%
90% offered a hourly rate of more than £10.50 £13.10 £11.50
10% offered a hourly rate of more than £31.25 £28.20 £25.75
UK excluding London average hourly rate £14.00 £14.00 £14.00
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
20979 21289 21943
As % of all contract IT jobs located in London 91.95% 92.87% 92.40%
Number of daily rates quoted 14683 14702 14900
Average daily rate £450 £425 £450
Average daily rate % change year-on-year
+5.88% -5.55%
90% offered a daily rate of more than £275 £265 £275
10% offered a daily rate of more than £603 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 361 389 471
Average hourly rate £18.88 £17.50 £20.00
Average hourly rate % change year-on-year
+7.88% -12.50%
90% offered a hourly rate of more than £11.78 £11.00 £12.00
10% offered a hourly rate of more than £47.83 £35.00 £45.00
UK excluding London average hourly rate £16.50 £16.09 £17.50
% change year-on-year
+2.54% -8.05%

IT Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in London

IT Support
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the London region.

IT Support Daily Rate Trend in London

IT Support
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the London region over the 3 months to 8 July 2015.

IT Support Daily Rate Histogram in London

IT Support
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the London region.

IT Support Hourly Rate Trend in London

IT Support
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support across the London region over the 3 months to 8 July 2015.

IT Support Hourly Rate Histogram in London

IT Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support within the London region over the 3 months to 8 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +9 23 £215 +32.30% 11
Uxbridge +4 3 £125 - 1
Feltham - 2 - - 1
Westminster - 1 £195 -
IT Support
England

IT Support
Top 30 Related IT Skills in London

For the 6 months to 8 July 2015, IT contractor jobs across the London region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 110 (70.51%) Windows
2 71 (45.51%) Active Directory
3 63 (40.38%) Windows 7
4 62 (39.74%) Microsoft
5 55 (35.26%) MS Office
6 39 (25.00%) MS Exchange
7 33 (21.15%) VMware
8 32 (20.51%) Finance
9 30 (19.23%) MS Excel
10 29 (18.59%) ITIL
11 26 (16.67%) Citrix
11 26 (16.67%) Windows Server 2008
12 23 (14.74%) Microsoft Certification
13 19 (12.18%) Blackberry
13 19 (12.18%) MCSE
14 18 (11.54%) LAN
14 18 (11.54%) VMware Infrastructure
15 17 (10.90%) TCP/IP
15 17 (10.90%) Cisco
15 17 (10.90%) Windows XP
15 17 (10.90%) Exchange Server 2010
16 16 (10.26%) Windows 8
16 16 (10.26%) Windows Server 2012
16 16 (10.26%) SQL
16 16 (10.26%) Firewall
17 15 (9.62%) Mac OS X
17 15 (9.62%) Apple
17 15 (9.62%) DNS
18 14 (8.97%) WAN
18 14 (8.97%) DHCP

IT Support
Top Related IT Skills in London by Category

For the 6 months to 8 July 2015, IT contractor jobs across the London region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 39 (25.00%) MS Exchange
2 17 (10.90%) Exchange Server 2010
3 7 (4.49%) SharePoint
4 6 (3.85%) Exchange Server 2003
5 5 (3.21%) Exchange Server 2013
5 5 (3.21%) Exchange Server 2007
6 4 (2.56%) IIS
7 3 (1.92%) Blackberry Enterprise Server
7 3 (1.92%) WorkSite
8 2 (1.28%) Oracle Coherence
8 2 (1.28%) SharePoint 2010
9 1 (0.64%) Lync
9 1 (0.64%) IBM Notes
9 1 (0.64%) Lotus Domino
Applications
1 55 (35.26%) MS Office
2 30 (19.23%) MS Excel
3 3 (1.92%) MS PowerPoint
4 2 (1.28%) Spreadsheet
5 1 (0.64%) Adobe Creative Suite
5 1 (0.64%) MS Project
5 1 (0.64%) Shockwave
5 1 (0.64%) Quicktime
5 1 (0.64%) AutoCAD
Business Applications
1 3 (1.92%) Remedy ITSM
2 2 (1.28%) Oracle EBS
3 1 (0.64%) Cognos TM1
3 1 (0.64%) Dynamics NAV
Cloud Services
1 8 (5.13%) Office 365
2 4 (2.56%) Amazon AWS
3 3 (1.92%) Microsoft Azure
4 2 (1.28%) Google Apps
Communications & Networking
1 18 (11.54%) LAN
2 17 (10.90%) TCP/IP
3 16 (10.26%) Firewall
4 15 (9.62%) DNS
5 14 (8.97%) WAN
5 14 (8.97%) DHCP
6 10 (6.41%) VPN
6 10 (6.41%) SAN
7 9 (5.77%) Internet
7 9 (5.77%) VoIP
8 7 (4.49%) VLAN
9 5 (3.21%) NAS
9 5 (3.21%) Wireless
10 4 (2.56%) Cisco IOS
10 4 (2.56%) Cisco PIX
10 4 (2.56%) Ethernet
11 3 (1.92%) WLAN
11 3 (1.92%) Cisco ASA
12 2 (1.28%) IP Telephony
12 2 (1.28%) Network Security
Database & Business Intelligence
1 8 (5.13%) SQL Server
2 1 (0.64%) DB2
2 1 (0.64%) SQL Server 2005
2 1 (0.64%) SQL Server 2012
General
1 32 (20.51%) Finance
2 13 (8.33%) Legal
3 12 (7.69%) Law
4 6 (3.85%) Banking
5 4 (2.56%) Spanish Language
6 3 (1.92%) Investment Banking
7 2 (1.28%) Retail
7 2 (1.28%) Multimedia
7 2 (1.28%) Back Office
7 2 (1.28%) Telecoms
8 1 (0.64%) Manufacturing
8 1 (0.64%) Publishing
8 1 (0.64%) Marketing
8 1 (0.64%) French Language
8 1 (0.64%) German Language
8 1 (0.64%) Japanese Language
8 1 (0.64%) Russian Language
Libraries, Frameworks & Software Standards
1 3 (1.92%) Web Services
2 2 (1.28%) Middleware
2 2 (1.28%) Oracle Fusion
3 1 (0.64%) .NET
3 1 (0.64%) X-Windows
3 1 (0.64%) XML
3 1 (0.64%) Flash
Miscellaneous
1 19 (12.18%) Blackberry
2 13 (8.33%) iPhone
3 10 (6.41%) Analytical Skills
3 10 (6.41%) Video Conferencing
4 8 (5.13%) iPad
5 7 (4.49%) Hedge funds
6 3 (1.92%) FMCG
7 2 (1.28%) Wiki
7 2 (1.28%) Foreign Exchange (FX)
7 2 (1.28%) Management Information System
7 2 (1.28%) iSeries
7 2 (1.28%) Data Centre
8 1 (0.64%) Device Driver
8 1 (0.64%) Handset
8 1 (0.64%) Replication
8 1 (0.64%) Smartphone
8 1 (0.64%) Derivative
8 1 (0.64%) Contract for Difference
8 1 (0.64%) Spread Betting
8 1 (0.64%) Informatics
Operating Systems
1 110 (70.51%) Windows
2 63 (40.38%) Windows 7
3 26 (16.67%) Windows Server 2008
4 17 (10.90%) Windows XP
5 16 (10.26%) Windows 8
5 16 (10.26%) Windows Server 2012
6 15 (9.62%) Mac OS X
7 12 (7.69%) Windows Server 2003
8 9 (5.77%) Android
9 6 (3.85%) Linux
10 5 (3.21%) Apple iOS
11 3 (1.92%) UNIX
11 3 (1.92%) Windows Vista
12 2 (1.28%) Mac OS
13 1 (0.64%) Windows Phone
13 1 (0.64%) Mac OS X Server
13 1 (0.64%) Windows Mobile
Processes & Methodologies
1 29 (18.59%) ITIL
2 11 (7.05%) Incident Management
3 10 (6.41%) Project Management
4 7 (4.49%) Problem Management
5 6 (3.85%) Change Control
5 6 (3.85%) Service Delivery
5 6 (3.85%) Systems Analysis
5 6 (3.85%) Infrastructure Management
6 5 (3.21%) ITSM
6 5 (3.21%) Configuration Management
6 5 (3.21%) Project Planning
6 5 (3.21%) Document Management
7 4 (2.56%) Time Management
7 4 (2.56%) Service Management
7 4 (2.56%) CRM
7 4 (2.56%) Disaster Recovery
7 4 (2.56%) Asset Management
7 4 (2.56%) Server Building
8 3 (1.92%) Performance Monitoring
8 3 (1.92%) Migration
Programming Languages
1 16 (10.26%) SQL
2 7 (4.49%) PowerShell
3 2 (1.28%) Perl
3 2 (1.28%) VBA
4 1 (0.64%) Shell Script
4 1 (0.64%) C
4 1 (0.64%) JavaScript
Qualifications
1 23 (14.74%) Microsoft Certification
2 19 (12.18%) MCSE
3 11 (7.05%) Security Cleared
4 9 (5.77%) SC Cleared
4 9 (5.77%) MCITP
4 9 (5.77%) Degree
5 5 (3.21%) DV Cleared
5 5 (3.21%) MCP
6 4 (2.56%) CCNA
6 4 (2.56%) Cisco Certification
6 4 (2.56%) ITIL Certification
7 3 (1.92%) CCA
7 3 (1.92%) Citrix Certification
7 3 (1.92%) CCEA
7 3 (1.92%) CCNP
8 2 (1.28%) MCSA
8 2 (1.28%) PRINCE2 Practitioner
9 1 (0.64%) MOS
Quality Assurance & Compliance
1 5 (3.21%) SLA
2 1 (0.64%) QA
System Software
1 71 (45.51%) Active Directory
2 18 (11.54%) VMware Infrastructure
3 6 (3.85%) VMware ESX
3 6 (3.85%) XenApp
4 5 (3.21%) XenDesktop
4 5 (3.21%) vSphere
5 4 (2.56%) Hyper-V
6 3 (1.92%) VMware Workstation
7 1 (0.64%) Terminal Services
7 1 (0.64%) ISA Server
7 1 (0.64%) Samba
7 1 (0.64%) VMware ESXi
7 1 (0.64%) NFS
Systems Management
1 9 (5.77%) SCCM
2 5 (3.21%) AirWatch
3 2 (1.28%) ITRS Geneos
3 2 (1.28%) SAP Afaria
4 1 (0.64%) McAfee ePO
4 1 (0.64%) Symantec Endpoint Protection
4 1 (0.64%) Backup Exec
Vendors
1 62 (39.74%) Microsoft
2 33 (21.15%) VMware
3 26 (16.67%) Citrix
4 17 (10.90%) Cisco
5 15 (9.62%) Apple
6 11 (7.05%) Oracle
7 8 (5.13%) Dell
8 7 (4.49%) HP
9 5 (3.21%) Wyse
9 5 (3.21%) LANDesk
10 4 (2.56%) Mitel
10 4 (2.56%) NetApp
11 3 (1.92%) Salesforce.com
11 3 (1.92%) Remedy
11 3 (1.92%) CommVault
12 2 (1.28%) Google
12 2 (1.28%) McAfee
12 2 (1.28%) Sophos
12 2 (1.28%) Hummingbird
12 2 (1.28%) OpenText
South West London
Nationwide People Ltd
Rate: £22000 - £28000 Per Annum Salary shown is 'pro-rata' for the
Posted: Yesterday
London (SE1)
Guru Careers
Rate: £20 - 22k
Posted: Yesterday
West London
JM
Rate: £25000 - £30000 per day
Posted: Yesterday
Feltham
Hays IT - Uk Posting account
Rate: £16.00 per hour
Posted: 13 days ago