The statistics below represent IT contracts advertised across the London region that had IT Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 25 June 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Jun 2016
Same period 2015 Same period 2014
IT Support
Rank 308 303 342
Rank change year-on-year
-5 +39
Contract jobs requiring an IT Support 116 133 81
As % of all contract IT jobs located in London 0.54% 0.57% 0.35%
As % of the Job Titles category 0.57% 0.60% 0.36%
Number of daily rates quoted 70 66 43
Median daily rate £183 £180 £200
Median daily rate % change year-on-year
+1.38% -10.00%
90% offered a daily rate of more than £110 £110 £116
10% offered a daily rate of more than £375 £380 £370
UK excluding London median daily rate £150 £160 £153
% change year-on-year
-6.25% +4.91%
Number of hourly rates quoted 12 17 14
Median hourly rate £14.50 £13.50 £14.63
Median hourly rate % change year-on-year
+7.40% -7.69%
90% offered a hourly rate of more than £11.10 £10.50 £12.59
10% offered a hourly rate of more than £28.85 £26.10 £26.00
UK excluding London median hourly rate £14.00 £13.79 £13.50
% change year-on-year
+1.55% +2.11%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
20317 22109 22210
As % of all contract IT jobs located in London 95.15% 94.61% 95.09%
Number of daily rates quoted 14745 15413 15473
Median daily rate £463 £440 £425
Median daily rate % change year-on-year
+5.11% +3.52%
90% offered a daily rate of more than £295 £275 £260
10% offered a daily rate of more than £625 £600 £600
UK excluding London median daily rate £399 £370 £350
% change year-on-year
+7.83% +5.71%
Number of hourly rates quoted 224 376 404
Median hourly rate £17.50 £19.00 £17.50
Median hourly rate % change year-on-year
-7.89% +8.57%
90% offered a hourly rate of more than £12.00 £11.00 £11.00
10% offered a hourly rate of more than £42.60 £52.17 £35.00
UK excluding London median hourly rate £17.45 £16.14 £16.50
% change year-on-year
+8.11% -2.18%

IT Support
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured IT Support in the job title.

IT Support Jobs Demand Trend in London

IT Support
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the London region.

IT Support Daily Rate Trend in London

IT Support
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the London region over the 3 months to 25 June 2016.

IT Support Daily Rate Histogram in London

IT Support
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the London region.

IT Support Hourly Rate Trend in London

IT Support
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support across the London region over the 3 months to 25 June 2016.

IT Support Hourly Rate Histogram in London

IT Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the London region over the 3 months to 25 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +19 16 £226 +2.84% 10
Southall -2 2 - -
Croydon -12 2 £120 -31.42% 2
Chiswick - 2 - -
Feltham +1 1 - -
Canary Wharf - 1 - -
Barnet - 1 - -
IT Support
England

IT Support Skill Set
Top 30 Related IT Skills in London

For the 6 months to 25 June 2016, IT Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring IT Support in the job title.

1 132 (57.39%) Windows
2 112 (48.70%) Active Directory
3 96 (41.74%) Microsoft
4 94 (40.87%) MS Office
5 89 (38.70%) Windows 7
6 59 (25.65%) MS Excel
7 50 (21.74%) Finance
8 40 (17.39%) Citrix
9 37 (16.09%) Windows 8
10 36 (15.65%) ITIL
11 30 (13.04%) Windows Server
12 26 (11.30%) Legal
13 25 (10.87%) Office 365
14 23 (10.00%) Banking
14 23 (10.00%) Windows Server 2008
15 21 (9.13%) Law
16 20 (8.70%) Blackberry
16 20 (8.70%) SLA
16 20 (8.70%) Incident Management
17 19 (8.26%) Document Management
18 16 (6.96%) Service Management
18 16 (6.96%) Service Delivery
18 16 (6.96%) Cisco
18 16 (6.96%) MS Exchange
18 16 (6.96%) VPN
18 16 (6.96%) Security Cleared
18 16 (6.96%) Windows 10
19 15 (6.52%) Windows Server 2012
19 15 (6.52%) Analytical Skills
19 15 (6.52%) Smartphone

IT Support Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (6.96%) MS Exchange
2 7 (3.04%) SharePoint
3 4 (1.74%) Exchange Server 2007
3 4 (1.74%) Exchange Server 2010
3 4 (1.74%) Exchange Server 2013
3 4 (1.74%) Skype for Business
4 3 (1.30%) Blackberry Enterprise Server
5 2 (0.87%) Exchange Server 2003
5 2 (0.87%) IIS
5 2 (0.87%) WordPress
6 1 (0.43%) Apache
6 1 (0.43%) CMS
6 1 (0.43%) ColdFusion
6 1 (0.43%) Confluence
6 1 (0.43%) SharePoint 2010
6 1 (0.43%) Site Server
6 1 (0.43%) Tomcat
6 1 (0.43%) WebSphere
Applications
1 94 (40.87%) MS Office
2 59 (25.65%) MS Excel
3 13 (5.65%) MS PowerPoint
4 3 (1.30%) Spreadsheet
5 1 (0.43%) MS Project
5 1 (0.43%) MS Visio
Business Applications
1 4 (1.74%) Finacle
2 2 (0.87%) Dynamics CRM
3 1 (0.43%) Adaptiv
3 1 (0.43%) Northgate Housing
Cloud Services
1 25 (10.87%) Office 365
2 9 (3.91%) Microsoft Azure
3 3 (1.30%) Google Apps
4 1 (0.43%) Cloud Computing
4 1 (0.43%) Google Analytics
Communications & Networking
1 16 (6.96%) VPN
2 15 (6.52%) Internet
3 14 (6.09%) DNS
4 13 (5.65%) DHCP
5 12 (5.22%) LAN
6 11 (4.78%) Wi-Fi
7 10 (4.35%) WAN
8 8 (3.48%) Network Security
9 7 (3.04%) TCP/IP
9 7 (3.04%) VoIP
10 6 (2.61%) Intranet
11 4 (1.74%) Firewall
11 4 (1.74%) Wireless
12 3 (1.30%) SAN
12 3 (1.30%) Skype
13 2 (0.87%) SSL
13 2 (0.87%) VLAN
13 2 (0.87%) WebEx
14 1 (0.43%) Ethernet
14 1 (0.43%) FTP
Database & Business Intelligence
1 6 (2.61%) SQL Server
2 2 (0.87%) Oracle Database
2 2 (0.87%) Relational Database
3 1 (0.43%) Data Mining
3 1 (0.43%) MongoDB
3 1 (0.43%) SQL Server 2008
3 1 (0.43%) SQL Server 2012
3 1 (0.43%) SQL Server Integration Services
3 1 (0.43%) SQL Server Reporting Services
Development Applications
1 3 (1.30%) JIRA
2 2 (0.87%) Visual Studio
3 1 (0.43%) Atlassian Bamboo
3 1 (0.43%) Xcode
General
1 50 (21.74%) Finance
2 26 (11.30%) Legal
3 23 (10.00%) Banking
4 21 (9.13%) Law
5 9 (3.91%) Retail
6 5 (2.17%) Back Office
7 4 (1.74%) Advertising
7 4 (1.74%) French Language
7 4 (1.74%) Front Office
7 4 (1.74%) Investment Banking
7 4 (1.74%) Telecoms
8 2 (0.87%) German Language
8 2 (0.87%) Italian Language
8 2 (0.87%) Publishing
8 2 (0.87%) Turkish Language
9 1 (0.43%) Financial Institution
9 1 (0.43%) Local Government
9 1 (0.43%) Mandarin Language
9 1 (0.43%) Multimedia
9 1 (0.43%) Spanish Language
Libraries, Frameworks & Software Standards
1 4 (1.74%) HTML
2 3 (1.30%) .NET
3 2 (0.87%) CSS
3 2 (0.87%) HTML5
3 2 (0.87%) SAML
4 1 (0.43%) Ajax
4 1 (0.43%) CSS3
4 1 (0.43%) IBM Integration Bus
4 1 (0.43%) jQuery
4 1 (0.43%) SailPoint
4 1 (0.43%) WCF
4 1 (0.43%) Web Services
4 1 (0.43%) WebSphere MQ
4 1 (0.43%) XBRL
4 1 (0.43%) XML
Miscellaneous
1 20 (8.70%) Blackberry
2 15 (6.52%) Analytical Skills
2 15 (6.52%) Smartphone
3 14 (6.09%) Video Conferencing
4 10 (4.35%) Management Information System
5 7 (3.04%) iPhone
6 6 (2.61%) Driving Licence
7 5 (2.17%) Blog
7 5 (2.17%) Equities
8 4 (1.74%) Data Protection Act
8 4 (1.74%) Foreign Exchange (FX)
9 3 (1.30%) iPad
10 2 (0.87%) Client/Server
10 2 (0.87%) Fintech
10 2 (0.87%) Fixed Income
11 1 (0.43%) Clustering
11 1 (0.43%) Data Centre
11 1 (0.43%) EPoS
11 1 (0.43%) N-Tier
11 1 (0.43%) Tandem
Operating Systems
1 132 (57.39%) Windows
2 89 (38.70%) Windows 7
3 37 (16.09%) Windows 8
4 30 (13.04%) Windows Server
5 23 (10.00%) Windows Server 2008
6 16 (6.96%) Windows 10
7 15 (6.52%) Windows Server 2012
8 12 (5.22%) Windows Server 2003
9 10 (4.35%) Mac OS X
9 10 (4.35%) Unix
10 9 (3.91%) Linux
11 7 (3.04%) Windows XP
12 2 (0.87%) Android
13 1 (0.43%) Mac OS
13 1 (0.43%) Solaris
13 1 (0.43%) Windows 2000 Server
Processes & Methodologies
1 36 (15.65%) ITIL
2 20 (8.70%) Incident Management
3 19 (8.26%) Document Management
4 16 (6.96%) Service Delivery
4 16 (6.96%) Service Management
5 14 (6.09%) CRM
6 13 (5.65%) Asset Management
7 12 (5.22%) Change Management
7 12 (5.22%) ITSM
8 8 (3.48%) E-Commerce
9 7 (3.04%) Migration
9 7 (3.04%) Multi-Factor Authentication
9 7 (3.04%) Problem Management
9 7 (3.04%) Two-Factor Authentication
10 6 (2.61%) Release Management
11 5 (2.17%) Configuration Management
11 5 (2.17%) Logistics
11 5 (2.17%) Ticket Management
12 4 (1.74%) BCP
12 4 (1.74%) Data Protection
Programming Languages
1 13 (5.65%) SQL
2 6 (2.61%) Java
2 6 (2.61%) Perl
3 5 (2.17%) Shell Script
4 4 (1.74%) PHP
4 4 (1.74%) VBA
5 3 (1.30%) C
5 3 (1.30%) C#
5 3 (1.30%) PowerShell
5 3 (1.30%) VB
6 2 (0.87%) JavaScript
6 2 (0.87%) Python
7 1 (0.43%) Bash Shell
7 1 (0.43%) CFML
7 1 (0.43%) PL/SQL
Qualifications
1 16 (6.96%) Security Cleared
2 11 (4.78%) Microsoft Certification
3 9 (3.91%) CCNA
3 9 (3.91%) Cisco Certification
4 8 (3.48%) Degree
4 8 (3.48%) ITIL Certification
4 8 (3.48%) SC Cleared
5 6 (2.61%) DBS Check
6 5 (2.17%) CTC Cleared
6 5 (2.17%) MCP
6 5 (2.17%) MCSA
7 4 (1.74%) MCSE
8 3 (1.30%) CCA
8 3 (1.30%) Citrix Certification
8 3 (1.30%) MCTS
9 2 (0.87%) DV Cleared
10 1 (0.43%) GISP
10 1 (0.43%) MCITP
10 1 (0.43%) PRINCE2 Certification
10 1 (0.43%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 20 (8.70%) SLA
2 2 (0.87%) Disclosure Scotland
2 2 (0.87%) QA
System Software
1 112 (48.70%) Active Directory
2 6 (2.61%) VMware Infrastructure
3 2 (0.87%) Hyper-V
3 2 (0.87%) vSphere
3 2 (0.87%) XenApp
4 1 (0.43%) BitLocker
4 1 (0.43%) Virtual Desktop
4 1 (0.43%) Virtual Servers
4 1 (0.43%) Xen
Systems Management
1 8 (3.48%) SCCM
2 2 (0.87%) Casper Suite
2 2 (0.87%) ITRS Geneos
3 1 (0.43%) Failover Clustering
Vendors
1 96 (41.74%) Microsoft
2 40 (17.39%) Citrix
3 16 (6.96%) Cisco
4 11 (4.78%) VMware
5 9 (3.91%) Bloomberg
6 8 (3.48%) Apple
7 7 (3.04%) LANDesk
7 7 (3.04%) Oracle
8 6 (2.61%) EMC
8 6 (2.61%) HP
8 6 (2.61%) Mitel
8 6 (2.61%) Reuters
9 4 (1.74%) Adobe
9 4 (1.74%) Google
9 4 (1.74%) iManage
10 3 (1.30%) Juniper
10 3 (1.30%) NetApp
11 2 (0.87%) Remedy
11 2 (0.87%) ServiceNow
11 2 (0.87%) Sybase
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