The table below looks at the statistics for the IT Support role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
IT Support
Rank 267 308 298
Rank change year-on-year
+41 -10
Contract jobs requiring an IT Support 143 107 110
As % of all contract IT jobs located in London 0.68% 0.50% 0.50%
As % of the Job Titles category 0.71% 0.53% 0.53%
Number of daily rates quoted 72 49 47
Average daily rate £228 £175 £185
Average daily rate % change year-on-year
+30.00% -5.40%
90% offered a daily rate of more than £120 £100 £120
10% offered a daily rate of more than £373 £340 £465
UK excluding London average daily rate £143 £150 £150
% change year-on-year
-5.00% -
Number of hourly rates quoted 25 24 15
Average hourly rate £13.85 £15.00 £19.50
Average hourly rate % change year-on-year
-7.66% -23.07%
90% offered a hourly rate of more than £9.70 £11.18 £12.00
10% offered a hourly rate of more than £20.40 £28.75 £95.90
UK excluding London average hourly rate £13.50 £13.87 £13.88
% change year-on-year
-2.66% -0.03%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
20052 20041 20862
As % of all contract IT jobs located in London 94.68% 94.50% 94.77%
Number of daily rates quoted 14187 14178 14151
Average daily rate £450 £450 £435
Average daily rate % change year-on-year
- +3.44%
90% offered a daily rate of more than £290 £275 £270
10% offered a daily rate of more than £625 £600 £600
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 309 344 401
Average hourly rate £17.50 £18.00 £20.00
Average hourly rate % change year-on-year
-2.77% -10.00%
90% offered a hourly rate of more than £11.00 £12.50 £13.49
10% offered a hourly rate of more than £47.70 £37.00 £41.50
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

IT Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in London

IT Support
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the London region.

IT Support Daily Rate Trend in London

IT Support
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the London region over the 3 months to 10 February 2016.

IT Support Daily Rate Histogram in London

IT Support
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the London region.

IT Support Hourly Rate Trend in London

IT Support
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support across the London region over the 3 months to 10 February 2016.

IT Support Hourly Rate Histogram in London

IT Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support within the London region over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +34 14 £188 +13.63% 9
Romford - 2 £124 -
Paddington - 2 £275 -
Uxbridge 0 1 £213 -22.72%
Croydon -13 1 £110 -12.00% 1
Feltham - 1 - -
Sidcup - 1 - - 1
Southall - 1 - -
Greenwich - 1 - -
IT Support
England

IT Support
Top 30 Related IT Skills in London

For the 6 months to 10 February 2016, IT contractor jobs across the London region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 180 (63.60%) Windows
2 126 (44.52%) Active Directory
3 118 (41.70%) MS Office
3 118 (41.70%) Microsoft
4 110 (38.87%) Windows 7
5 63 (22.26%) MS Excel
6 60 (21.20%) Finance
7 57 (20.14%) ITIL
8 41 (14.49%) VPN
9 35 (12.37%) Blackberry
10 34 (12.01%) Windows Server 2008
11 32 (11.31%) Windows Server
12 28 (9.89%) Legal
12 28 (9.89%) VMware
12 28 (9.89%) Windows 8
13 27 (9.54%) Degree
13 27 (9.54%) Service Management
13 27 (9.54%) MS Exchange
14 26 (9.19%) Citrix
15 25 (8.83%) Wi-Fi
15 25 (8.83%) Office 365
16 24 (8.48%) ITSM
16 24 (8.48%) Windows Server 2003
17 23 (8.13%) Windows XP
18 21 (7.42%) Banking
19 19 (6.71%) Apple
19 19 (6.71%) Microsoft Certification
19 19 (6.71%) SLA
19 19 (6.71%) Cisco
19 19 (6.71%) LAN

IT Support
Top Related IT Skills in London by Category

For the 6 months to 10 February 2016, IT contractor jobs across the London region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (9.54%) MS Exchange
2 13 (4.59%) SharePoint
3 12 (4.24%) Exchange Server 2010
4 11 (3.89%) Skype for Business
5 7 (2.47%) Exchange Server 2013
6 4 (1.41%) Blackberry Enterprise Server
7 3 (1.06%) Exchange Server 2003
7 3 (1.06%) IIS
8 2 (0.71%) CMS
8 2 (0.71%) IBM Notes
8 2 (0.71%) LiveLink
8 2 (0.71%) SharePoint 2010
9 1 (0.35%) Confluence
9 1 (0.35%) Drupal
9 1 (0.35%) Exchange Server 2007
9 1 (0.35%) JBoss
9 1 (0.35%) WordPress
Applications
1 118 (41.70%) MS Office
2 63 (22.26%) MS Excel
3 14 (4.95%) MS PowerPoint
4 1 (0.35%) Acrobat
4 1 (0.35%) Adobe After Effects
4 1 (0.35%) Adobe Captivate
4 1 (0.35%) Adobe Premiere
4 1 (0.35%) Photoshop
4 1 (0.35%) Spreadsheet
Business Applications
1 3 (1.06%) Remedy ITSM
2 2 (0.71%) Dynamics CRM
3 1 (0.35%) Adaptiv
3 1 (0.35%) Eikon
3 1 (0.35%) Northgate Housing
3 1 (0.35%) Visualfiles
Cloud Services
1 25 (8.83%) Office 365
2 8 (2.83%) Microsoft Azure
3 3 (1.06%) SaaS
4 2 (0.71%) Amazon AWS
4 2 (0.71%) Google Apps
5 1 (0.35%) Amazon Glacier
5 1 (0.35%) Amazon S3
5 1 (0.35%) Cloud Computing
5 1 (0.35%) Force.com
Communications & Networking
1 41 (14.49%) VPN
2 25 (8.83%) Wi-Fi
3 19 (6.71%) LAN
3 19 (6.71%) WAN
4 15 (5.30%) Internet
5 10 (3.53%) TCP/IP
6 9 (3.18%) Network Security
7 8 (2.83%) DNS
7 8 (2.83%) Firewall
7 8 (2.83%) Intranet
8 6 (2.12%) IP Telephony
8 6 (2.12%) VLAN
8 6 (2.12%) VoIP
9 5 (1.77%) DHCP
9 5 (1.77%) LDAP
10 4 (1.41%) Cisco PIX
10 4 (1.41%) FWSM
11 3 (1.06%) 3G
11 3 (1.06%) Wireless
12 2 (0.71%) Softphone
Database & Business Intelligence
1 7 (2.47%) SQL Server
2 1 (0.35%) Data Mining
2 1 (0.35%) FileMaker
2 1 (0.35%) MongoDB
2 1 (0.35%) MySQL
2 1 (0.35%) Oracle Database
2 1 (0.35%) Oracle Database 11g
2 1 (0.35%) Relational Database
2 1 (0.35%) SQL Server 2005
2 1 (0.35%) SQL Server 2008
2 1 (0.35%) SQL Server 2012
Development Applications
1 4 (1.41%) JIRA
2 1 (0.35%) Atlassian Bamboo
2 1 (0.35%) Visual Studio
General
1 60 (21.20%) Finance
2 28 (9.89%) Legal
3 21 (7.42%) Banking
4 15 (5.30%) Law
5 11 (3.89%) Investment Banking
6 8 (2.83%) Retail
7 6 (2.12%) French Language
8 5 (1.77%) Korean Language
9 4 (1.41%) Pharmaceutical
9 4 (1.41%) Telecoms
10 3 (1.06%) Advertising
10 3 (1.06%) Back Office
11 2 (0.71%) Financial Institution
11 2 (0.71%) German Language
11 2 (0.71%) Mandarin Language
11 2 (0.71%) Multimedia
12 1 (0.35%) Front Office
12 1 (0.35%) Local Government
12 1 (0.35%) Marketing
12 1 (0.35%) Retail Banking
Libraries, Frameworks & Software Standards
1 4 (1.41%) HTML
2 2 (0.71%) .NET
2 2 (0.71%) CSS
2 2 (0.71%) Web Services
3 1 (0.35%) Hibernate
3 1 (0.35%) HTML5
3 1 (0.35%) J2EE
3 1 (0.35%) JDBC
3 1 (0.35%) jQuery
3 1 (0.35%) SailPoint
3 1 (0.35%) Spring
3 1 (0.35%) Swing
3 1 (0.35%) WCF
3 1 (0.35%) XBRL
3 1 (0.35%) XHTML
3 1 (0.35%) XML
Miscellaneous
1 35 (12.37%) Blackberry
2 14 (4.95%) Management Information System
2 14 (4.95%) Video Conferencing
3 10 (3.53%) iPhone
4 7 (2.47%) Analytical Skills
4 7 (2.47%) iPad
5 5 (1.77%) Blog
6 4 (1.41%) Computer Science
6 4 (1.41%) Driving Licence
6 4 (1.41%) Hedge funds
6 4 (1.41%) Mathematics
6 4 (1.41%) SWIFT
7 3 (1.06%) EPoS
7 3 (1.06%) Handset
7 3 (1.06%) Online Banking
7 3 (1.06%) PDA
8 2 (0.71%) Client/Server
8 2 (0.71%) Data Protection Act
8 2 (0.71%) NHS
8 2 (0.71%) Smartphone
Operating Systems
1 180 (63.60%) Windows
2 110 (38.87%) Windows 7
3 34 (12.01%) Windows Server 2008
4 32 (11.31%) Windows Server
5 28 (9.89%) Windows 8
6 24 (8.48%) Windows Server 2003
7 23 (8.13%) Windows XP
8 16 (5.65%) Unix
9 11 (3.89%) Windows Server 2012
10 10 (3.53%) Android
10 10 (3.53%) Linux
11 8 (2.83%) Mac OS X
12 7 (2.47%) Apple iOS
13 5 (1.77%) Windows Vista
14 4 (1.41%) Mac OS
15 3 (1.06%) Windows 2000
15 3 (1.06%) Windows NT
16 2 (0.71%) Windows 10
17 1 (0.35%) Data ONTAP
17 1 (0.35%) Windows Phone
Processes & Methodologies
1 57 (20.14%) ITIL
2 27 (9.54%) Service Management
3 24 (8.48%) ITSM
4 17 (6.01%) Service Delivery
5 15 (5.30%) Change Management
6 11 (3.89%) Document Management
7 10 (3.53%) Asset Management
7 10 (3.53%) CRM
8 9 (3.18%) Project Management
9 8 (2.83%) Incident Management
10 7 (2.47%) Configuration Management
10 7 (2.47%) PRINCE2
10 7 (2.47%) SOA
11 6 (2.12%) Mentoring
11 6 (2.12%) Root Cause Analysis
12 5 (1.77%) ITIL V3
12 5 (1.77%) Problem Management
13 4 (1.41%) Coaching
13 4 (1.41%) Continuous Improvement
13 4 (1.41%) User Acceptance Testing
Programming Languages
1 12 (4.24%) SQL
2 8 (2.83%) Java
2 8 (2.83%) PowerShell
3 7 (2.47%) C
4 6 (2.12%) Shell Script
5 2 (0.71%) JavaScript
5 2 (0.71%) VBA
6 1 (0.35%) Perl
6 1 (0.35%) VB
Qualifications
1 27 (9.54%) Degree
2 19 (6.71%) Microsoft Certification
3 13 (4.59%) CCNA
3 13 (4.59%) Cisco Certification
3 13 (4.59%) MCSE
3 13 (4.59%) Security Cleared
4 11 (3.89%) A+ Certification
5 10 (3.53%) ITIL Certification
6 6 (2.12%) CTC Cleared
6 6 (2.12%) MCP
6 6 (2.12%) SC Cleared
7 5 (1.77%) PRINCE2 Practitioner
8 4 (1.41%) MOS
9 3 (1.06%) DBS Check
10 2 (0.71%) MCSA
11 1 (0.35%) CCA
11 1 (0.35%) Citrix Certification
11 1 (0.35%) DV Cleared
11 1 (0.35%) GISP
11 1 (0.35%) MCDST
Quality Assurance & Compliance
1 19 (6.71%) SLA
2 3 (1.06%) Disclosure Scotland
2 3 (1.06%) QA
3 2 (0.71%) SEPA
System Software
1 126 (44.52%) Active Directory
2 15 (5.30%) VMware Infrastructure
3 7 (2.47%) XenApp
4 6 (2.12%) VMware ESX
4 6 (2.12%) vSphere
5 5 (1.77%) NFS
5 5 (1.77%) Samba
6 3 (1.06%) Hyper-V
6 3 (1.06%) XenDesktop
7 1 (0.35%) BitLocker
7 1 (0.35%) ISA Server
7 1 (0.35%) Microsoft App-V
7 1 (0.35%) Xen
Systems Management
1 13 (4.59%) SCCM
2 5 (1.77%) AirWatch
2 5 (1.77%) Backup Exec
3 3 (1.06%) SAP Afaria
4 2 (0.71%) SCOM
4 2 (0.71%) Symantec Endpoint Protection
4 2 (0.71%) WSUS
5 1 (0.35%) BMC PATROL
5 1 (0.35%) Casper Suite
5 1 (0.35%) Cisco CUCM
5 1 (0.35%) Control-M
5 1 (0.35%) Microsoft Data Protection Manager
5 1 (0.35%) Nagios
5 1 (0.35%) NetBackup
5 1 (0.35%) Opscode Chef
5 1 (0.35%) Puppet
5 1 (0.35%) SCSM
Vendors
1 118 (41.70%) Microsoft
2 28 (9.89%) VMware
3 26 (9.19%) Citrix
4 19 (6.71%) Apple
4 19 (6.71%) Cisco
4 19 (6.71%) LANDesk
5 12 (4.24%) HP
6 8 (2.83%) EMC
6 8 (2.83%) NetApp
7 6 (2.12%) Bloomberg
7 6 (2.12%) Salesforce.com
8 5 (1.77%) Isilon
8 5 (1.77%) Oracle
8 5 (1.77%) Remedy
9 4 (1.41%) Symantec
10 3 (1.06%) Adobe
10 3 (1.06%) CheckPoint
10 3 (1.06%) Google
10 3 (1.06%) Intel Security
10 3 (1.06%) Reuters
City, London
Sogeti
Rate: From £100 to £120 per day
Posted: 5 days ago
City of London
Mint
Rate: £8 - £12 per hour
Posted: 7 days ago