The table below looks at the statistics for the IT Support role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
IT Support
Rank 305 317 326
Rank change year-on-year
+12 +9
Contract jobs requiring an IT Support 127 110 111
As % of all contract IT jobs located in London 0.55% 0.49% 0.48%
As % of the Job Titles category 0.58% 0.52% 0.50%
Number of daily rates quoted 72 53 56
Average daily rate £191 £180 £219
Average daily rate % change year-on-year
+6.25% -17.71%
90% offered a daily rate of more than £116 £119 £120
10% offered a daily rate of more than £350 £270 £350
UK excluding London average daily rate £163 £148 £138
% change year-on-year
+10.16% +7.27%
Number of hourly rates quoted 18 14 13
Average hourly rate £15.25 £16.50 £18.00
Average hourly rate % change year-on-year
-7.57% -8.33%
90% offered a hourly rate of more than £12.35 £11.25 £13.95
10% offered a hourly rate of more than £27.50 £28.75 £28.55
UK excluding London average hourly rate £14.00 £13.87 £13.50
% change year-on-year
+0.93% +2.74%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21805 21262 22113
As % of all contract IT jobs located in London 94.73% 94.80% 94.76%
Number of daily rates quoted 15767 14589 15407
Average daily rate £463 £450 £425
Average daily rate % change year-on-year
+2.77% +5.88%
90% offered a daily rate of more than £300 £275 £265
10% offered a daily rate of more than £625 £600 £600
UK excluding London average daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 252 391 398
Average hourly rate £17.50 £19.00 £17.50
Average hourly rate % change year-on-year
-7.89% +8.57%
90% offered a hourly rate of more than £12.00 £12.50 £12.00
10% offered a hourly rate of more than £40.00 £55.00 £38.60
UK excluding London average hourly rate £17.50 £16.83 £17.00
% change year-on-year
+4.01% -1.02%

IT Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in London

IT Support
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the London region.

IT Support Daily Rate Trend in London

IT Support
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the London region over the 3 months to 30 April 2016.

IT Support Daily Rate Histogram in London

IT Support
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the London region.

IT Support Hourly Rate Trend in London

IT Support
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support across the London region over the 3 months to 30 April 2016.

IT Support Hourly Rate Histogram in London

IT Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support within the London region over the 3 months to 30 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +33 14 £165 -23.25% 10
Croydon -10 2 £120 -31.42%
Romford - 2 £124 - 1
Southall -3 1 - -
Canary Wharf - 1 - -
Chiswick - 1 - -
IT Support
England

IT Support
Top 30 Related IT Skills in London

For the 6 months to 30 April 2016, IT contractor jobs across the London region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 153 (59.53%) Windows
2 115 (44.75%) Active Directory
3 107 (41.63%) Microsoft
4 102 (39.69%) MS Office
5 100 (38.91%) Windows 7
6 60 (23.35%) MS Excel
7 59 (22.96%) Finance
8 47 (18.29%) ITIL
9 37 (14.40%) Citrix
10 33 (12.84%) Windows 8
11 30 (11.67%) Windows Server
11 30 (11.67%) Legal
12 29 (11.28%) Windows Server 2008
13 26 (10.12%) VPN
14 25 (9.73%) Banking
15 24 (9.34%) Service Management
15 24 (9.34%) SLA
16 23 (8.95%) Blackberry
17 21 (8.17%) VMware
17 21 (8.17%) Windows Server 2003
17 21 (8.17%) Cisco
17 21 (8.17%) Office 365
18 20 (7.78%) ITSM
19 19 (7.39%) Law
19 19 (7.39%) Internet
20 18 (7.00%) Windows XP
21 17 (6.61%) Service Delivery
21 17 (6.61%) MS Exchange
22 16 (6.23%) Wi-Fi
23 15 (5.84%) Security Cleared

IT Support
Top Related IT Skills in London by Category

For the 6 months to 30 April 2016, IT contractor jobs across the London region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (6.61%) MS Exchange
2 7 (2.72%) SharePoint
3 6 (2.33%) Exchange Server 2010
4 5 (1.95%) Exchange Server 2013
5 4 (1.56%) Skype for Business
6 3 (1.17%) Blackberry Enterprise Server
6 3 (1.17%) Exchange Server 2007
6 3 (1.17%) IIS
7 2 (0.78%) SharePoint 2010
7 2 (0.78%) WordPress
8 1 (0.39%) CMS
8 1 (0.39%) Confluence
8 1 (0.39%) Exchange Server 2003
8 1 (0.39%) Site Server
Applications
1 102 (39.69%) MS Office
2 60 (23.35%) MS Excel
3 15 (5.84%) MS PowerPoint
4 1 (0.39%) Adobe Captivate
4 1 (0.39%) MS Project
4 1 (0.39%) MS Visio
4 1 (0.39%) Spreadsheet
Business Applications
1 4 (1.56%) Finacle
2 2 (0.78%) Dynamics CRM
3 1 (0.39%) Adaptiv
3 1 (0.39%) Northgate Housing
3 1 (0.39%) Remedy ITSM
3 1 (0.39%) Visualfiles
Cloud Services
1 21 (8.17%) Office 365
2 8 (3.11%) Microsoft Azure
3 3 (1.17%) SaaS
4 1 (0.39%) Google Analytics
4 1 (0.39%) Google Apps
Communications & Networking
1 26 (10.12%) VPN
2 19 (7.39%) Internet
3 16 (6.23%) Wi-Fi
4 12 (4.67%) LAN
4 12 (4.67%) WAN
5 10 (3.89%) Firewall
6 9 (3.50%) Network Security
6 9 (3.50%) TCP/IP
7 7 (2.72%) Intranet
8 6 (2.33%) DNS
9 5 (1.95%) VoIP
10 4 (1.56%) DHCP
10 4 (1.56%) IP Telephony
10 4 (1.56%) LDAP
11 3 (1.17%) Cisco PIX
11 3 (1.17%) FWSM
11 3 (1.17%) SAN
12 2 (0.78%) 3G
12 2 (0.78%) WebEx
13 1 (0.39%) Extranet
Database & Business Intelligence
1 6 (2.33%) SQL Server
2 2 (0.78%) Relational Database
3 1 (0.39%) Data Mining
3 1 (0.39%) MongoDB
3 1 (0.39%) Oracle Database
3 1 (0.39%) SQL Server 2005
3 1 (0.39%) SQL Server 2008
3 1 (0.39%) SQL Server 2012
Development Applications
1 4 (1.56%) JIRA
2 1 (0.39%) Atlassian Bamboo
2 1 (0.39%) Visual Studio
General
1 59 (22.96%) Finance
2 30 (11.67%) Legal
3 25 (9.73%) Banking
4 19 (7.39%) Law
5 11 (4.28%) Retail
6 9 (3.50%) Investment Banking
7 7 (2.72%) Telecoms
8 5 (1.95%) Front Office
9 3 (1.17%) Advertising
9 3 (1.17%) Back Office
10 2 (0.78%) French Language
10 2 (0.78%) Mandarin Language
11 1 (0.39%) Financial Institution
11 1 (0.39%) Local Government
11 1 (0.39%) Multimedia
11 1 (0.39%) Pharmaceutical
11 1 (0.39%) Spanish Language
Libraries, Frameworks & Software Standards
1 4 (1.56%) HTML
2 2 (0.78%) .NET
2 2 (0.78%) CSS
3 1 (0.39%) CSS3
3 1 (0.39%) Hibernate
3 1 (0.39%) HTML5
3 1 (0.39%) JDBC
3 1 (0.39%) jQuery
3 1 (0.39%) SailPoint
3 1 (0.39%) Spring
3 1 (0.39%) Swing
3 1 (0.39%) WCF
3 1 (0.39%) Web Services
3 1 (0.39%) XBRL
3 1 (0.39%) XHTML
3 1 (0.39%) XML
Miscellaneous
1 23 (8.95%) Blackberry
2 14 (5.45%) Management Information System
2 14 (5.45%) Video Conferencing
3 13 (5.06%) Analytical Skills
4 7 (2.72%) iPhone
5 5 (1.95%) Blog
5 5 (1.95%) Computer Science
5 5 (1.95%) Equities
6 4 (1.56%) Driving Licence
6 4 (1.56%) EPoS
6 4 (1.56%) iPad
7 3 (1.17%) Data Protection Act
7 3 (1.17%) Foreign Exchange (FX)
7 3 (1.17%) Smartphone
7 3 (1.17%) SWIFT
8 2 (0.78%) Client/Server
8 2 (0.78%) Fixed Income
8 2 (0.78%) Handset
8 2 (0.78%) Online Banking
8 2 (0.78%) Statistics
Operating Systems
1 153 (59.53%) Windows
2 100 (38.91%) Windows 7
3 33 (12.84%) Windows 8
4 30 (11.67%) Windows Server
5 29 (11.28%) Windows Server 2008
6 21 (8.17%) Windows Server 2003
7 18 (7.00%) Windows XP
8 13 (5.06%) Unix
9 12 (4.67%) Windows Server 2012
10 10 (3.89%) Linux
11 9 (3.50%) Mac OS X
12 8 (3.11%) Windows 10
13 3 (1.17%) Android
13 3 (1.17%) Apple iOS
13 3 (1.17%) Mac OS
13 3 (1.17%) Windows 2000
13 3 (1.17%) Windows NT
14 1 (0.39%) VMS
14 1 (0.39%) Windows 2000 Server
14 1 (0.39%) Windows Vista
Processes & Methodologies
1 47 (18.29%) ITIL
2 24 (9.34%) Service Management
3 20 (7.78%) ITSM
4 17 (6.61%) Service Delivery
5 15 (5.84%) Document Management
6 14 (5.45%) Change Management
6 14 (5.45%) CRM
7 13 (5.06%) Incident Management
8 12 (4.67%) Asset Management
9 8 (3.11%) Project Management
10 7 (2.72%) Logistics
10 7 (2.72%) Problem Management
11 6 (2.33%) PRINCE2
11 6 (2.33%) Root Cause Analysis
12 5 (1.95%) Coaching
12 5 (1.95%) Configuration Management
12 5 (1.95%) ITIL V3
12 5 (1.95%) Mentoring
12 5 (1.95%) Release Management
12 5 (1.95%) Ticket Management
Programming Languages
1 14 (5.45%) SQL
2 8 (3.11%) Java
3 7 (2.72%) Shell Script
4 6 (2.33%) PowerShell
5 5 (1.95%) Perl
6 3 (1.17%) JavaScript
6 3 (1.17%) PHP
6 3 (1.17%) VB
6 3 (1.17%) VBA
7 2 (0.78%) C
7 2 (0.78%) C#
7 2 (0.78%) Python
Qualifications
1 15 (5.84%) Security Cleared
2 13 (5.06%) Degree
3 12 (4.67%) Microsoft Certification
4 10 (3.89%) CCNA
4 10 (3.89%) Cisco Certification
5 9 (3.50%) ITIL Certification
6 7 (2.72%) SC Cleared
7 6 (2.33%) CTC Cleared
7 6 (2.33%) MCP
7 6 (2.33%) MCSA
8 5 (1.95%) DBS Check
8 5 (1.95%) MCSE
9 3 (1.17%) A+ Certification
9 3 (1.17%) CCA
9 3 (1.17%) Citrix Certification
9 3 (1.17%) PRINCE2 Practitioner
10 2 (0.78%) MCTS
11 1 (0.39%) DV Cleared
11 1 (0.39%) MCDST
11 1 (0.39%) MCITP
Quality Assurance & Compliance
1 24 (9.34%) SLA
2 4 (1.56%) QA
3 3 (1.17%) Disclosure Scotland
4 1 (0.39%) SEPA
System Software
1 115 (44.75%) Active Directory
2 10 (3.89%) VMware Infrastructure
3 5 (1.95%) vSphere
4 4 (1.56%) NFS
4 4 (1.56%) Samba
4 4 (1.56%) VMware ESX
5 3 (1.17%) XenApp
6 2 (0.78%) Hyper-V
7 1 (0.39%) BitLocker
7 1 (0.39%) ISA Server
7 1 (0.39%) Microsoft App-V
7 1 (0.39%) Xen
7 1 (0.39%) XenDesktop
Systems Management
1 6 (2.33%) SCCM
2 2 (0.78%) ITRS Geneos
2 2 (0.78%) WSUS
3 1 (0.39%) AirWatch
3 1 (0.39%) Backup Exec
3 1 (0.39%) BMC PATROL
3 1 (0.39%) Casper Suite
3 1 (0.39%) Cisco CUCM
3 1 (0.39%) Control-M
3 1 (0.39%) Microsoft Data Protection Manager
3 1 (0.39%) SCOM
Vendors
1 107 (41.63%) Microsoft
2 37 (14.40%) Citrix
3 21 (8.17%) Cisco
3 21 (8.17%) VMware
4 14 (5.45%) LANDesk
5 11 (4.28%) HP
6 10 (3.89%) Bloomberg
7 9 (3.50%) Apple
7 9 (3.50%) EMC
8 8 (3.11%) NetApp
9 6 (2.33%) iManage
9 6 (2.33%) Reuters
10 5 (1.95%) Mitel
11 4 (1.56%) Isilon
11 4 (1.56%) Remedy
12 3 (1.17%) Google
12 3 (1.17%) Intel Security
12 3 (1.17%) Oracle
12 3 (1.17%) Retalix
13 2 (0.78%) Adobe
City, London
Sogeti
Rate: Daily Rate: £150 p/d
Posted: 17 days ago