The table below looks at the statistics for the IT Support role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
IT Support
Rank 344 334 328
Rank change year-on-year
-10 -6
Contract jobs requiring an IT Support 59 61 68
As % of all contract IT jobs located in London 0.27% 0.27% 0.31%
As % of the Job Titles category 0.29% 0.29% 0.33%
Number of daily rates quoted 29 33 22
Average daily rate
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£180 £175 £178
Average daily rate % change year-on-year
+2.85% -1.40%
90% offered a daily rate of more than £108 £101 £100
10% offered a daily rate of more than £255 £290 £282
UK excluding London average daily rate £150 £125 £150
% change year-on-year
+20.00% -16.66%
Number of hourly rates quoted 3 9 26
Average hourly rate £13.00 £18.00 £17.50
Average hourly rate % change year-on-year
-27.77% +2.85%
90% offered a hourly rate of more than £11.00 £13.30 £11.38
10% offered a hourly rate of more than £27.80 £21.00 £26.75
UK excluding London average hourly rate £14.00 £14.00 £13.75
% change year-on-year
- +1.81%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
20445 21023 20332
As % of all contract IT jobs located in London 92.24% 92.91% 92.47%
Number of daily rates quoted 14135 14816 13711
Average daily rate £450 £425 £450
Average daily rate % change year-on-year
+5.88% -5.55%
90% offered a daily rate of more than £275 £271 £275
10% offered a daily rate of more than £615 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 380 371 455
Average hourly rate £18.71 £17.50 £20.00
Average hourly rate % change year-on-year
+6.91% -12.50%
90% offered a hourly rate of more than £12.50 £11.85 £12.50
10% offered a hourly rate of more than £50.00 £35.00 £47.50
UK excluding London average hourly rate £16.00 £17.00 £17.50
% change year-on-year
-5.88% -2.85%

IT Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in London

IT Support
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the London region.

IT Support Daily Rate Trend in London

IT Support
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the London region over the 3 months to 22 May 2015.

IT Support Daily Rate Histogram in London

IT Support
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the London region.

IT Support Hourly Rate Trend in London

IT Support
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support across the London region over the 3 months to 22 May 2015.

IT Support Hourly Rate Histogram in London

IT Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support within the London region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +10 14 £218 -0.57% 5
Uxbridge - 7 £128 - 2
IT Support
England

IT Support
Top 30 Related IT Skills in London

For the 6 months to 22 May 2015, IT contractor jobs across the London region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 103 (72.03%) Windows
2 71 (49.65%) Active Directory
3 55 (38.46%) Microsoft
3 55 (38.46%) Windows 7
4 51 (35.66%) MS Office
5 38 (26.57%) MS Exchange
6 32 (22.38%) Finance
7 29 (20.28%) ITIL
7 29 (20.28%) Windows Server 2008
8 28 (19.58%) VMware
9 26 (18.18%) MS Excel
10 21 (14.69%) TCP/IP
10 21 (14.69%) LAN
10 21 (14.69%) Citrix
11 19 (13.29%) Windows XP
12 18 (12.59%) Firewall
12 18 (12.59%) Windows Server 2012
13 17 (11.89%) Microsoft Certification
13 17 (11.89%) SQL
14 16 (11.19%) VMware Infrastructure
14 16 (11.19%) Exchange Server 2010
15 15 (10.49%) MCSE
15 15 (10.49%) Cisco
15 15 (10.49%) WAN
15 15 (10.49%) DNS
16 14 (9.79%) Apple
16 14 (9.79%) Blackberry
17 13 (9.09%) DHCP
17 13 (9.09%) Security Cleared
17 13 (9.09%) Windows 8

IT Support
Top Related IT Skills in London by Category

For the 6 months to 22 May 2015, IT contractor jobs across the London region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 38 (26.57%) MS Exchange
2 16 (11.19%) Exchange Server 2010
3 7 (4.90%) Exchange Server 2003
4 5 (3.50%) Exchange Server 2007
4 5 (3.50%) IIS
4 5 (3.50%) SharePoint
5 3 (2.10%) WorkSite
5 3 (2.10%) Exchange Server 2013
6 2 (1.40%) Blackberry Enterprise Server
6 2 (1.40%) SharePoint 2010
6 2 (1.40%) Oracle Coherence
7 1 (0.70%) Confluence
Applications
1 51 (35.66%) MS Office
2 26 (18.18%) MS Excel
3 3 (2.10%) MS PowerPoint
4 2 (1.40%) Adobe Creative Suite
4 2 (1.40%) Spreadsheet
5 1 (0.70%) Shockwave
5 1 (0.70%) Quicktime
Business Applications
1 3 (2.10%) Remedy ITSM
2 1 (0.70%) Dynamics NAV
2 1 (0.70%) Cognos TM1
Cloud Services
1 6 (4.20%) Amazon AWS
1 6 (4.20%) Office 365
2 3 (2.10%) Microsoft Azure
2 3 (2.10%) Google Apps
Communications & Networking
1 21 (14.69%) TCP/IP
1 21 (14.69%) LAN
2 18 (12.59%) Firewall
3 15 (10.49%) WAN
3 15 (10.49%) DNS
4 13 (9.09%) DHCP
5 11 (7.69%) VoIP
6 10 (6.99%) SAN
7 9 (6.29%) VLAN
7 9 (6.29%) VPN
8 7 (4.90%) Wireless
9 5 (3.50%) NAS
9 5 (3.50%) Internet
10 4 (2.80%) Ethernet
10 4 (2.80%) Cisco IOS
11 3 (2.10%) Cisco ASA
11 3 (2.10%) Cisco PIX
11 3 (2.10%) Network Security
12 2 (1.40%) WLAN
12 2 (1.40%) Wi-Fi
Database & Business Intelligence
1 9 (6.29%) SQL Server
2 2 (1.40%) SQL Server 2012
3 1 (0.70%) SQL Server 2005
3 1 (0.70%) FileMaker
3 1 (0.70%) MySQL
3 1 (0.70%) DB2
3 1 (0.70%) Oracle Reports
Development Applications
1 1 (0.70%) JIRA
1 1 (0.70%) Subversion
General
1 32 (22.38%) Finance
2 9 (6.29%) Legal
3 8 (5.59%) Law
4 6 (4.20%) Banking
5 4 (2.80%) Spanish Language
6 3 (2.10%) Investment Banking
6 3 (2.10%) Retail
6 3 (2.10%) Telecoms
7 2 (1.40%) Back Office
7 2 (1.40%) Multimedia
8 1 (0.70%) French Language
8 1 (0.70%) German Language
8 1 (0.70%) Russian Language
8 1 (0.70%) Marketing
8 1 (0.70%) Publishing
Libraries, Frameworks & Software Standards
1 5 (3.50%) Web Services
2 1 (0.70%) .NET
2 1 (0.70%) XML
2 1 (0.70%) Flash
Miscellaneous
1 14 (9.79%) Blackberry
2 10 (6.99%) iPhone
3 9 (6.29%) Video Conferencing
4 8 (5.59%) Analytical Skills
5 7 (4.90%) iPad
5 7 (4.90%) Hedge funds
6 4 (2.80%) FMCG
7 2 (1.40%) Client/Server
7 2 (1.40%) Foreign Exchange (FX)
7 2 (1.40%) Management Information System
7 2 (1.40%) Wiki
7 2 (1.40%) Contract for Difference
7 2 (1.40%) Spread Betting
8 1 (0.70%) Mathematics
8 1 (0.70%) Physics
8 1 (0.70%) Chemistry
8 1 (0.70%) Computer Science
8 1 (0.70%) Smartphone
8 1 (0.70%) Derivative
8 1 (0.70%) iSeries
Operating Systems
1 103 (72.03%) Windows
2 55 (38.46%) Windows 7
3 29 (20.28%) Windows Server 2008
4 19 (13.29%) Windows XP
5 18 (12.59%) Windows Server 2012
6 13 (9.09%) Windows 8
7 12 (8.39%) Windows Server 2003
8 11 (7.69%) Mac OS X
9 7 (4.90%) Android
9 7 (4.90%) Linux
10 6 (4.20%) Apple iOS
11 4 (2.80%) Windows Vista
12 3 (2.10%) UNIX
13 2 (1.40%) Mac OS X Server
13 2 (1.40%) Mac OS
14 1 (0.70%) Windows Mobile
Processes & Methodologies
1 29 (20.28%) ITIL
2 8 (5.59%) Project Management
2 8 (5.59%) Incident Management
3 7 (4.90%) Service Delivery
4 6 (4.20%) Configuration Management
4 6 (4.20%) Systems Analysis
4 6 (4.20%) Asset Management
4 6 (4.20%) Infrastructure Management
5 4 (2.80%) ITSM
5 4 (2.80%) Stakeholder Management
5 4 (2.80%) Problem Management
5 4 (2.80%) Project Planning
5 4 (2.80%) Time Management
5 4 (2.80%) Change Control
5 4 (2.80%) Capacity Planning
6 3 (2.10%) Document Management
6 3 (2.10%) Change Management
6 3 (2.10%) Disaster Recovery
6 3 (2.10%) Performance Monitoring
7 2 (1.40%) PRINCE2
Programming Languages
1 17 (11.89%) SQL
2 5 (3.50%) PowerShell
3 2 (1.40%) Perl
3 2 (1.40%) VBA
4 1 (0.70%) C
Qualifications
1 17 (11.89%) Microsoft Certification
2 15 (10.49%) MCSE
3 13 (9.09%) Security Cleared
4 12 (8.39%) Degree
5 10 (6.99%) SC Cleared
6 9 (6.29%) MCITP
7 8 (5.59%) ITIL Certification
8 7 (4.90%) DV Cleared
9 6 (4.20%) MCP
10 3 (2.10%) CCNP
10 3 (2.10%) CCNA
10 3 (2.10%) CCA
10 3 (2.10%) Citrix Certification
10 3 (2.10%) CCEA
10 3 (2.10%) Cisco Certification
11 2 (1.40%) PRINCE2 Practitioner
12 1 (0.70%) MOS
12 1 (0.70%) A+ Certification
Quality Assurance & Compliance
1 4 (2.80%) SLA
2 1 (0.70%) Sarbanes-Oxley
System Software
1 71 (49.65%) Active Directory
2 16 (11.19%) VMware Infrastructure
3 7 (4.90%) XenApp
4 6 (4.20%) VMware ESX
4 6 (4.20%) XenDesktop
5 4 (2.80%) VMware Workstation
6 2 (1.40%) ISA Server
6 2 (1.40%) Hyper-V
6 2 (1.40%) vSphere
7 1 (0.70%) VMware ESXi
7 1 (0.70%) Terminal Services
Systems Management
1 8 (5.59%) SCCM
2 3 (2.10%) AirWatch
3 2 (1.40%) ITRS Geneos
3 2 (1.40%) Backup Exec
4 1 (0.70%) Puppet
4 1 (0.70%) Norton AntiVirus
4 1 (0.70%) Control-M
4 1 (0.70%) OpenView
4 1 (0.70%) Symantec Endpoint Protection
Vendors
1 55 (38.46%) Microsoft
2 28 (19.58%) VMware
3 21 (14.69%) Citrix
4 15 (10.49%) Cisco
5 14 (9.79%) Apple
6 10 (6.99%) Oracle
7 9 (6.29%) HP
8 7 (4.90%) Dell
9 5 (3.50%) LANDesk
9 5 (3.50%) Adobe
10 4 (2.80%) NetApp
10 4 (2.80%) Wyse
10 4 (2.80%) Mitel
11 3 (2.10%) Google
11 3 (2.10%) Meridio
11 3 (2.10%) Hummingbird
11 3 (2.10%) OpenText
11 3 (2.10%) Symantec
11 3 (2.10%) Remedy
11 3 (2.10%) Nortel
London
Interquest - IQ Public Sector
Rate: £175 - £200 per day
Posted: Yesterday
London
Marcus Donald People
Rate: £80 - £100 per day
Posted: 5 days ago
City, London
TEKsystems
Rate: Market Rate
Posted: 5 days ago
South West London
Premier IT
Rate: £24000 - £28000 per annum
Posted: 5 days ago
Uxbridge
Hays IT - Uk Posting account
Rate: £120.00 - £135.00 per day
Posted: 10 days ago
Upminster
Recruitment Genius
Rate: £30000 - £36000 per annum
Posted: 25 days ago