The table below looks at the statistics for the IT Support role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
IT Support
Rank 318 362 337
Rank change year-on-year
+44 -25
Contract jobs requiring an IT Support 97 68 83
As % of all contract IT jobs located in London 0.40% 0.27% 0.32%
As % of the Job Titles category 0.43% 0.29% 0.34%
Number of daily rates quoted 49 24 23
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£160 £175 £250
Average daily rate % change year-on-year
-8.57% -30.00%
90% offered a daily rate of more than £100 £136 £110
10% offered a daily rate of more than £315 £312 £445
UK excluding London average daily rate £148 £140 £145
% change year-on-year
+5.35% -3.44%
Number of hourly rates quoted 18 24 24
Average hourly rate £18.00 £17.38 £16.63
Average hourly rate % change year-on-year
+3.59% +4.51%
90% offered a hourly rate of more than £10.75 £11.15 £11.00
10% offered a hourly rate of more than £28.75 £25.85 £20.52
UK excluding London average hourly rate £13.00 £13.00 £14.00
% change year-on-year
- -7.14%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
22622 23362 24347
As % of all contract IT jobs located in London 92.29% 92.98% 93.04%
Number of daily rates quoted 15682 16056 16013
Average daily rate £425 £433 £425
Average daily rate % change year-on-year
-1.84% +1.88%
90% offered a daily rate of more than £275 £275 £265
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £360 £350 £350
% change year-on-year
+2.85% -
Number of hourly rates quoted 426 425 621
Average hourly rate £17.50 £19.41 £19.50
Average hourly rate % change year-on-year
-9.84% -0.46%
90% offered a hourly rate of more than £12.00 £13.00 £12.00
10% offered a hourly rate of more than £42.50 £45.00 £45.00
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

IT Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in London

IT Support
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the London region.

IT Support Daily Rate Trend in London

IT Support
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the London region over the 3 months to 23 September 2014.

IT Support Daily Rate Histogram in London

IT Support
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the London region.

IT Support Hourly Rate Trend in London

IT Support
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support across the London region over the 3 months to 23 September 2014.

IT Support Hourly Rate Histogram in London

IT Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support within the London region over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +23 23 £190 -24.00% 22
Uxbridge - 3 - -
Hayes - 3 - -
Kingston Upon Thames - 1 £160 -
Romford - - - -
Teddington - - - -
Beckenham - - - -
Bromley - - - -
Croydon - - - - 3
Enfield - - - -
Wimbledon - - - -
Chiswick - - - -
IT Support
England

IT Support
Top 30 Related IT Skills in London

For the 6 months to 23 September 2014, IT contractor jobs across the London region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 111 (75.00%) Windows
2 59 (39.86%) Active Directory
3 57 (38.51%) Microsoft
4 53 (35.81%) Windows 7
5 47 (31.76%) MS Office
6 39 (26.35%) MS Excel
6 39 (26.35%) Windows XP
7 33 (22.30%) MS Exchange
8 29 (19.59%) Blackberry
9 23 (15.54%) Citrix
10 22 (14.86%) ITIL
10 22 (14.86%) Windows Server 2008
11 20 (13.51%) VMware
11 20 (13.51%) Incident Management
12 19 (12.84%) Cisco
13 18 (12.16%) Microsoft Certification
13 18 (12.16%) Finance
14 17 (11.49%) Windows Server 2003
15 12 (8.11%) Mac OS X
15 12 (8.11%) Banking
15 12 (8.11%) VMware Infrastructure
16 11 (7.43%) Exchange Server 2010
16 11 (7.43%) Windows 8
16 11 (7.43%) SLA
16 11 (7.43%) DNS
16 11 (7.43%) TCP/IP
16 11 (7.43%) Linux
16 11 (7.43%) VoIP
17 10 (6.76%) MCSE
17 10 (6.76%) DHCP

IT Support
Top Related IT Skills in London by Category

For the 6 months to 23 September 2014, IT contractor jobs across the London region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 33 (22.30%) MS Exchange
2 11 (7.43%) Exchange Server 2010
3 8 (5.41%) IBM Notes
4 7 (4.73%) Blackberry Enterprise Server
5 6 (4.05%) Exchange Server 2003
6 5 (3.38%) SharePoint
7 4 (2.70%) IIS
7 4 (2.70%) Exchange Server 2007
8 3 (2.03%) SharePoint 2013
8 3 (2.03%) Lync
9 2 (1.35%) SharePoint 2010
9 2 (1.35%) WorkSite
10 1 (0.68%) Drupal
10 1 (0.68%) WordPress
10 1 (0.68%) Office Communications Server
10 1 (0.68%) Exchange Server 2013
10 1 (0.68%) OpenStack
Applications
1 47 (31.76%) MS Office
2 39 (26.35%) MS Excel
3 5 (3.38%) MS PowerPoint
4 2 (1.35%) Spreadsheet
Business Applications
1 1 (0.68%) Dynamics CRM
1 1 (0.68%) Remedy ITSM
Cloud Services
1 4 (2.70%) Amazon AWS
1 4 (2.70%) Office 365
2 1 (0.68%) Google Apps
Communications & Networking
1 11 (7.43%) VoIP
1 11 (7.43%) TCP/IP
1 11 (7.43%) DNS
2 10 (6.76%) DHCP
3 7 (4.73%) Firewall
4 6 (4.05%) Internet
4 6 (4.05%) WAN
4 6 (4.05%) LAN
5 5 (3.38%) VPN
6 4 (2.70%) SAN
7 3 (2.03%) Wireless
8 2 (1.35%) 3G
8 2 (1.35%) Intranet
8 2 (1.35%) Cisco ASA
9 1 (0.68%) NAS
9 1 (0.68%) PuTTY
9 1 (0.68%) Broadband
9 1 (0.68%) Telnet
9 1 (0.68%) Wi-Fi
9 1 (0.68%) VLAN
Database & Business Intelligence
1 6 (4.05%) SQL Server
2 3 (2.03%) Data Warehouse
3 2 (1.35%) SQL Server 2005
3 2 (1.35%) Oracle Database 11g
3 2 (1.35%) SQL Server 2008
3 2 (1.35%) Oracle Database
3 2 (1.35%) Crystal Reports
General
1 18 (12.16%) Finance
2 12 (8.11%) Banking
3 9 (6.08%) Law
4 8 (5.41%) Legal
5 7 (4.73%) Telecoms
6 3 (2.03%) Mandarin Language
6 3 (2.03%) Retail
7 2 (1.35%) Advertising
8 1 (0.68%) Publishing
8 1 (0.68%) International Banking
8 1 (0.68%) Private Banking
8 1 (0.68%) Italian Language
8 1 (0.68%) Spanish Language
8 1 (0.68%) Pharmaceutical
8 1 (0.68%) Financial Institution
8 1 (0.68%) Front Office
Libraries, Frameworks & Software Standards
1 4 (2.70%) Web Services
2 2 (1.35%) .NET
2 2 (1.35%) .NET Framework
3 1 (0.68%) Android SDK
3 1 (0.68%) J2EE
3 1 (0.68%) CORBA
Miscellaneous
1 29 (19.59%) Blackberry
2 6 (4.05%) Computer Science
3 5 (3.38%) Management Information System
3 5 (3.38%) Analytical Skills
4 4 (2.70%) Video Conferencing
4 4 (2.70%) iPad
4 4 (2.70%) Client/Server
5 2 (1.35%) NHS
6 1 (0.68%) Thin Client
6 1 (0.68%) CMDB
6 1 (0.68%) Fat Client
6 1 (0.68%) Handset
6 1 (0.68%) Replication
6 1 (0.68%) Clustering
6 1 (0.68%) Mathematics
6 1 (0.68%) Digital Media
6 1 (0.68%) Mobile Computing
6 1 (0.68%) iPhone
Operating Systems
1 111 (75.00%) Windows
2 53 (35.81%) Windows 7
3 39 (26.35%) Windows XP
4 22 (14.86%) Windows Server 2008
5 17 (11.49%) Windows Server 2003
6 12 (8.11%) Mac OS X
7 11 (7.43%) Linux
7 11 (7.43%) Windows 8
8 10 (6.76%) Windows Vista
9 9 (6.08%) Apple iOS
10 8 (5.41%) Windows Server 2012
11 7 (4.73%) Mac OS
11 7 (4.73%) Android
12 3 (2.03%) Windows Mobile
13 2 (1.35%) UNIX
13 2 (1.35%) SUSE
14 1 (0.68%) Windows 2000
14 1 (0.68%) NetWare
14 1 (0.68%) CentOS
14 1 (0.68%) Red Hat Enterprise Linux
Processes & Methodologies
1 22 (14.86%) ITIL
2 20 (13.51%) Incident Management
3 6 (4.05%) Service Delivery
3 6 (4.05%) Problem Management
3 6 (4.05%) Line Management
4 5 (3.38%) Asset Management
5 4 (2.70%) Document Management
5 4 (2.70%) Change Control
5 4 (2.70%) Time Management
6 3 (2.03%) Mentoring
6 3 (2.03%) Business Intelligence
6 3 (2.03%) Information Security
7 2 (1.35%) Agile Software Development
7 2 (1.35%) ITSM
7 2 (1.35%) Migration
7 2 (1.35%) IT Governance
7 2 (1.35%) Requirements Analysis
7 2 (1.35%) Project Planning
7 2 (1.35%) Configuration Management
7 2 (1.35%) Project Management
Programming Languages
1 5 (3.38%) SQL
2 3 (2.03%) C
3 2 (1.35%) Java
4 1 (0.68%) JavaScript
4 1 (0.68%) PowerHouse
4 1 (0.68%) PowerShell
4 1 (0.68%) Bash Shell
Qualifications
1 18 (12.16%) Microsoft Certification
2 10 (6.76%) MCSE
3 8 (5.41%) MCSA
4 6 (4.05%) Degree
5 5 (3.38%) Security Cleared
6 4 (2.70%) MCITP
6 4 (2.70%) A+ Certification
7 3 (2.03%) CCNA
7 3 (2.03%) Cisco Certification
7 3 (2.03%) MCP
7 3 (2.03%) SC Cleared
8 2 (1.35%) DV Cleared
8 2 (1.35%) ITIL Foundation Certificate
9 1 (0.68%) PRINCE2 Practitioner
9 1 (0.68%) PRINCE2 Certification
9 1 (0.68%) ITIL Certification
9 1 (0.68%) MOS
9 1 (0.68%) VMware Certified Professional (VCP)
9 1 (0.68%) MCDST
9 1 (0.68%) MCTS
Quality Assurance & Compliance
1 11 (7.43%) SLA
System Software
1 59 (39.86%) Active Directory
2 12 (8.11%) VMware Infrastructure
3 4 (2.70%) Hyper-V
3 4 (2.70%) Terminal Services
4 3 (2.03%) vSphere
4 3 (2.03%) VMware ESXi
5 2 (1.35%) VMware ESX
5 2 (1.35%) VMware Workstation
5 2 (1.35%) Xen
6 1 (0.68%) XenApp
6 1 (0.68%) XenDesktop
6 1 (0.68%) MetaFrame
Systems Management
1 8 (5.41%) SCCM
2 2 (1.35%) WSUS
2 2 (1.35%) Symantec Endpoint Protection
3 1 (0.68%) Symantec Enterprise Vault
3 1 (0.68%) Norton AntiVirus
3 1 (0.68%) NetBackup
3 1 (0.68%) Backup Exec
Vendors
1 57 (38.51%) Microsoft
2 23 (15.54%) Citrix
3 20 (13.51%) VMware
4 19 (12.84%) Cisco
5 9 (6.08%) Dell
6 8 (5.41%) Lotus
7 7 (4.73%) Apple
7 7 (4.73%) Symantec
8 5 (3.38%) Bloomberg
9 4 (2.70%) Reuters
10 3 (2.03%) Remedy
10 3 (2.03%) ServiceNow
10 3 (2.03%) HP
10 3 (2.03%) Oracle
11 2 (1.35%) NetApp
11 2 (1.35%) Atlassian
11 2 (1.35%) Wyse
11 2 (1.35%) Northgate
11 2 (1.35%) Mitel
12 1 (0.68%) Altiris
London
Harvey Nash plc
Rate: £10 per hour
Posted: Yesterday
London
Information Technology Services
Rate: £140 - 155 per day
Posted: 4 days ago
London
Hays IT - Uk Posting account
Rate: £200.00 - £250.00 per day
Posted: 8 days ago
City of London
Reed Technology - UK Posting Account
Rate: £33000 - £35000 per annum + benefits
Posted: 12 days ago
City of London
Reed Technology - UK Posting Account
Rate: £10 - £13 per hour
Posted: 18 days ago