The statistics below represent IT contracts advertised across the London region that had IT Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 20 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
IT Support
England / London
Rank 330 282 306
Rank change year-on-year
-48 +24
Contract jobs requiring an IT Support 79 139 111
As % of all contract IT jobs located in London 0.41% 0.66% 0.52%
As % of the Job Titles category 0.43% 0.70% 0.55%
Number of daily rates quoted 51 64 53
Median daily rate £175 £200 £163
Median daily rate % change year-on-year
-12.50% +23.07%
90% offered a daily rate of more than £110 £117 £95
10% offered a daily rate of more than £390 £369 £340
UK excluding London median daily rate £148 £143 £163
% change year-on-year
+3.50% -12.30%
Number of hourly rates quoted 9 30 28
Median hourly rate £13.85 £14.43 £13.81
Median hourly rate % change year-on-year
-3.98% +4.45%
90% offered a hourly rate of more than £10.50 £9.95 £9.50
10% offered a hourly rate of more than £23.00 £21.15 £22.65
UK excluding London median hourly rate £12.50 £13.75 £13.87
% change year-on-year
-9.09% -0.86%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
18459 19969 20051
As % of all contract IT jobs located in London 94.94% 95.10% 94.73%
Number of daily rates quoted 13205 14056 14273
Median daily rate £475 £450 £445
Median daily rate % change year-on-year
+5.55% +1.12%
90% offered a daily rate of more than £300 £288 £275
10% offered a daily rate of more than £630 £625 £600
UK excluding London median daily rate £390 £375 £375
% change year-on-year
+4.00% -
Number of hourly rates quoted 239 312 347
Median hourly rate £21.75 £17.50 £17.50
Median hourly rate % change year-on-year
+24.28% -
90% offered a hourly rate of more than £12.00 £10.00 £12.50
10% offered a hourly rate of more than £50.00 £45.00 £37.00
UK excluding London median hourly rate £17.50 £17.50 £16.00
% change year-on-year
- +9.37%

IT Support
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured IT Support in the job title.

IT Support Jobs Demand Trend in London

IT Support
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the London region.

IT Support Daily Rate Trend in London

IT Support
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support across the London region over the 3 months to 20 January 2017.

IT Support Daily Rate Histogram in London

IT Support
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the London region.

IT Support Hourly Rate Trend in London

IT Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the London region over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -8 10 £205 +9.33% 9
Southall 0 1 - -
Twickenham - 1 £120 -
Southwark - 1 - -
Hayes - 1 £135 - 1
Kingston Upon Thames - 1 - -
IT Support
England

IT Support Skill Set
Top 30 Related IT Skills in London

For the 6 months to 20 January 2017, IT Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring IT Support in the job title.

1 142 (66.98%) Windows
2 104 (49.06%) Active Directory
3 92 (43.40%) Microsoft
4 69 (32.55%) Windows 7
5 68 (32.08%) MS Office
6 56 (26.42%) MS Excel
7 39 (18.40%) ITIL
8 37 (17.45%) Finance
9 31 (14.62%) Citrix
10 30 (14.15%) Windows Server
11 28 (13.21%) Windows Server 2008
12 27 (12.74%) Office 365
12 27 (12.74%) MS Exchange
12 27 (12.74%) Apple
13 24 (11.32%) VMware
13 24 (11.32%) Windows Server 2012
14 23 (10.85%) Windows 10
15 21 (9.91%) Mac OS X
16 19 (8.96%) Windows 8
16 19 (8.96%) Cisco
16 19 (8.96%) Banking
17 18 (8.49%) Smartphone
17 18 (8.49%) Android
17 18 (8.49%) VMware Infrastructure
18 17 (8.02%) DHCP
19 16 (7.55%) DNS
19 16 (7.55%) Service Management
19 16 (7.55%) Video Conferencing
20 15 (7.08%) Service Delivery
20 15 (7.08%) SharePoint

IT Support Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (12.74%) MS Exchange
2 15 (7.08%) SharePoint
3 14 (6.60%) Exchange Server 2010
4 13 (6.13%) Skype for Business
5 6 (2.83%) Exchange Server 2007
6 5 (2.36%) Blackberry Enterprise Server
6 5 (2.36%) Exchange Server 2013
7 4 (1.89%) IIS
8 3 (1.42%) IBM Notes
9 1 (0.47%) SharePoint 2010
9 1 (0.47%) SharePoint 2013
9 1 (0.47%) SharePoint Server
Applications
1 68 (32.08%) MS Office
2 56 (26.42%) MS Excel
3 11 (5.19%) MS PowerPoint
4 4 (1.89%) Adobe Creative Suite
5 2 (0.94%) Adobe Illustrator
5 2 (0.94%) InDesign
5 2 (0.94%) SOLIDWORKS
5 2 (0.94%) Spreadsheet
6 1 (0.47%) MS Project
6 1 (0.47%) MS Visio
Business Applications
1 3 (1.42%) Remedy ITSM
2 1 (0.47%) Bankmaster
2 1 (0.47%) Eikon
2 1 (0.47%) Global One
2 1 (0.47%) Minerva
2 1 (0.47%) Sentinel
2 1 (0.47%) Summit
2 1 (0.47%) Tesseract
2 1 (0.47%) Unit4 Business World
Cloud Services
1 27 (12.74%) Office 365
2 7 (3.30%) Microsoft Azure
3 6 (2.83%) G Suite
3 6 (2.83%) Google Drive
4 4 (1.89%) Azure Active Directory
5 3 (1.42%) Adobe Creative Cloud
5 3 (1.42%) OneDrive
5 3 (1.42%) SaaS
6 1 (0.47%) Google Play
6 1 (0.47%) IaaS
6 1 (0.47%) PaaS
Communications & Networking
1 17 (8.02%) DHCP
2 16 (7.55%) DNS
3 13 (6.13%) TCP/IP
3 13 (6.13%) VoIP
3 13 (6.13%) WAN
4 12 (5.66%) LAN
5 10 (4.72%) Firewall
5 10 (4.72%) VPN
6 7 (3.30%) Internet
6 7 (3.30%) Skype
6 7 (3.30%) Wireless
7 6 (2.83%) SAN
7 6 (2.83%) Wi-Fi
8 5 (2.36%) Remote Desktop
9 4 (1.89%) VLAN
9 4 (1.89%) WebEx
9 4 (1.89%) WLAN
10 2 (0.94%) Ethernet
10 2 (0.94%) IP Telephony
10 2 (0.94%) PBX
Database & Business Intelligence
1 12 (5.66%) SQL Server
2 2 (0.94%) FileMaker
2 2 (0.94%) SQL Server 2012
3 1 (0.47%) Crystal Reports
3 1 (0.47%) Oracle Database
3 1 (0.47%) Oracle Database 11g
3 1 (0.47%) SQL Server 2008
Development Applications
1 7 (3.30%) JIRA
2 1 (0.47%) Atlassian Bamboo
General
1 37 (17.45%) Finance
2 19 (8.96%) Banking
3 12 (5.66%) Retail
4 11 (5.19%) Legal
5 7 (3.30%) Law
6 5 (2.36%) Advertising
6 5 (2.36%) Front Office
6 5 (2.36%) Investment Banking
7 4 (1.89%) Telecoms
8 3 (1.42%) Marketing
9 2 (0.94%) Back Office
10 1 (0.47%) Corporate Banking
10 1 (0.47%) Electronics
10 1 (0.47%) French Language
10 1 (0.47%) German Language
10 1 (0.47%) Italian Language
10 1 (0.47%) Polish Language
10 1 (0.47%) Private Banking
10 1 (0.47%) Spanish Language
10 1 (0.47%) Turkish Language
Libraries, Frameworks & Software Standards
1 1 (0.47%) FIX Protocol
1 1 (0.47%) Oracle Fusion
1 1 (0.47%) XML
Miscellaneous
1 18 (8.49%) Smartphone
2 16 (7.55%) Video Conferencing
3 13 (6.13%) Analytical Skills
4 10 (4.72%) Blackberry
5 6 (2.83%) iPad
5 6 (2.83%) iPhone
6 5 (2.36%) Computer Science
6 5 (2.36%) Data Centre
7 4 (1.89%) BYOD
7 4 (1.89%) Derivative
8 3 (1.42%) EPoS
8 3 (1.42%) Equities
8 3 (1.42%) Management Information System
8 3 (1.42%) Mobile App
8 3 (1.42%) RSA SecurID
9 2 (0.94%) Foreign Exchange (FX)
9 2 (0.94%) iSeries
9 2 (0.94%) Mainframe
9 2 (0.94%) NHS
10 1 (0.47%) Hedge funds
Operating Systems
1 142 (66.98%) Windows
2 69 (32.55%) Windows 7
3 30 (14.15%) Windows Server
4 28 (13.21%) Windows Server 2008
5 24 (11.32%) Windows Server 2012
6 23 (10.85%) Windows 10
7 21 (9.91%) Mac OS X
8 19 (8.96%) Windows 8
9 18 (8.49%) Android
10 13 (6.13%) Windows XP
11 11 (5.19%) Apple iOS
12 10 (4.72%) Linux
12 10 (4.72%) Windows Server 2003
13 9 (4.25%) Mac OS
14 5 (2.36%) Unix
15 1 (0.47%) Windows Vista
Processes & Methodologies
1 39 (18.40%) ITIL
2 16 (7.55%) Service Management
3 15 (7.08%) Service Delivery
4 13 (6.13%) Incident Management
5 11 (5.19%) Change Management
6 9 (4.25%) Problem Management
7 8 (3.77%) Asset Management
8 7 (3.30%) ITSM
8 7 (3.30%) Stakeholder Management
9 6 (2.83%) ITIL V3
9 6 (2.83%) Project Management
10 5 (2.36%) Line Management
10 5 (2.36%) Time Management
11 4 (1.89%) Mobile Device Management
11 4 (1.89%) Multi-Factor Authentication
11 4 (1.89%) Two-Factor Authentication
11 4 (1.89%) Virtual Environments
12 3 (1.42%) Continuous Improvement
12 3 (1.42%) Forensic Analysis
12 3 (1.42%) Post-Production
Programming Languages
1 10 (4.72%) SQL
2 7 (3.30%) PowerShell
3 2 (0.94%) C
3 2 (0.94%) VBA
4 1 (0.47%) Bash Shell
4 1 (0.47%) Perl
4 1 (0.47%) Shell Script
4 1 (0.47%) VBScript
Qualifications
1 12 (5.66%) Microsoft Certification
2 8 (3.77%) DBS Check
2 8 (3.77%) Degree
2 8 (3.77%) ITIL Certification
3 7 (3.30%) Security Cleared
4 6 (2.83%) MCSE
5 5 (2.36%) DV Cleared
6 4 (1.89%) CCNA
6 4 (1.89%) Cisco Certification
6 4 (1.89%) CTC Cleared
6 4 (1.89%) MCP
7 3 (1.42%) BPSS Clearance
8 2 (0.94%) MCSA
8 2 (0.94%) PMI Certification
8 2 (0.94%) PMP
8 2 (0.94%) SC Cleared
9 1 (0.47%) A+ Certification
9 1 (0.47%) AAT
9 1 (0.47%) MCDST
9 1 (0.47%) MCTS
Quality Assurance & Compliance
1 13 (6.13%) SLA
2 2 (0.94%) Disclosure Scotland
2 2 (0.94%) ISO 9000
System Software
1 104 (49.06%) Active Directory
2 18 (8.49%) VMware Infrastructure
3 11 (5.19%) Hyper-V
4 8 (3.77%) XenApp
5 3 (1.42%) Microsoft App-V
5 3 (1.42%) vSphere
6 2 (0.94%) Virtual Desktop
6 2 (0.94%) VMware ESXi
7 1 (0.47%) DFS Replication
7 1 (0.47%) Firmware
7 1 (0.47%) ISA Server
7 1 (0.47%) Terminal Server
7 1 (0.47%) Virtual Servers
7 1 (0.47%) VMware Workstation
7 1 (0.47%) XenServer
Systems Management
1 10 (4.72%) SCCM
2 5 (2.36%) AirWatch
3 3 (1.42%) Backup Exec
4 2 (0.94%) McAfee ePO
4 2 (0.94%) Symantec Endpoint Protection
4 2 (0.94%) WSUS
5 1 (0.47%) Control-M
5 1 (0.47%) Forefront Identity Manager
5 1 (0.47%) Norton AntiVirus
5 1 (0.47%) Puppet
5 1 (0.47%) Sysprep
5 1 (0.47%) ThinApp
5 1 (0.47%) Tivoli
Vendors
1 92 (43.40%) Microsoft
2 31 (14.62%) Citrix
3 27 (12.74%) Apple
4 24 (11.32%) VMware
5 19 (8.96%) Cisco
6 14 (6.60%) Google
7 11 (5.19%) Bloomberg
7 11 (5.19%) HP
8 8 (3.77%) Dell
8 8 (3.77%) Reuters
9 7 (3.30%) Adobe
10 4 (1.89%) Remedy
11 3 (1.42%) Avaya
11 3 (1.42%) Cognos
11 3 (1.42%) IBM
11 3 (1.42%) Lotus
11 3 (1.42%) Oracle
11 3 (1.42%) Sun
11 3 (1.42%) Symantec
11 3 (1.42%) Toshiba
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Rate: £300 - £350 per day
Posted: Yesterday
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