Service Delivery Contracts in London

Service Delivery
England > London

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 23 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
23 Apr 2024
Same period 2023 Same period 2022
Rank 174 202 197
Rank change year-on-year +28 -5 -2
Contract jobs citing Service Delivery 252 359 586
As % of all contract jobs advertised in London 1.41% 1.32% 1.50%
As % of the Processes & Methodologies category 1.60% 1.44% 1.63%
Number of daily rates quoted 188 276 422
10th Percentile £200 £254 £290
25th Percentile £359 £367 £425
Median daily rate (50th Percentile) £505 £488 £550
Median % change year-on-year +3.59% -11.36% +10.00%
75th Percentile £650 £598 £650
90th Percentile £790 £724 £750
England median daily rate £500 £525 £500
% change year-on-year -4.76% +5.00% +11.11%
Number of hourly rates quoted 9 2 16
10th Percentile £15.90 £22.66 £16.25
25th Percentile £16.25 £28.26 £19.63
Median hourly rate £16.86 £38.22 £25.00
Median % change year-on-year -55.88% +52.86% +31.58%
75th Percentile £23.75 £48.80 £29.13
90th Percentile £27.07 £54.77 £32.50
England median hourly rate £14.80 £24.81 £14.08
% change year-on-year -40.35% +76.21% -25.01%

All Process and Methodology Skills
London

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 15,796 24,868 36,043
As % of all contract IT jobs advertised in London 88.41% 91.10% 92.26%
Number of daily rates quoted 11,308 17,810 26,281
10th Percentile £338 £375 £389
25th Percentile £450 £475 £475
Median daily rate (50th Percentile) £550 £590 £575
Median % change year-on-year -6.78% +2.61% +9.52%
75th Percentile £675 £700 £688
90th Percentile £800 £800 £775
England median daily rate £525 £550 £535
% change year-on-year -4.55% +2.80% +9.41%
Number of hourly rates quoted 331 284 428
10th Percentile £16.00 £18.63 £17.25
25th Percentile £19.96 £22.72 £23.91
Median hourly rate £29.00 £39.00 £35.75
Median % change year-on-year -25.64% +9.09% +10.96%
75th Percentile £47.50 £62.13 £50.00
90th Percentile £66.00 £78.35 £67.50
England median hourly rate £35.00 £37.50 £24.00
% change year-on-year -6.67% +56.25% -

Service Delivery
Job Vacancy Trend in London

Job postings citing Service Delivery as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Delivery in London

Service Delivery
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing Service Delivery in London.

Daily rate trend for Service Delivery in London

Service Delivery
Daily Rate Histogram in London

Daily rate distribution for jobs citing Service Delivery in London over the 6 months to 23 April 2024.

Daily rate histogram for Service Delivery in London

Service Delivery
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing Service Delivery in London.

Hourly rate trend for Service Delivery in London

Service Delivery
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Service Delivery in London over the 6 months to 23 April 2024.

Hourly rate histogram for Service Delivery in London

Service Delivery
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the London region over the 6 months to 23 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +34 37 £450 +12.50% 30
West London +16 12 £350 -36.42% 9
East London -5 7 £530 -4.72% 11
South London +5 6 £408 +25.38% 6
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (3.57%) Microsoft Exchange
2 7 (2.78%) SharePoint
3 5 (1.98%) CMS
3 5 (1.98%) Confluence
4 4 (1.59%) Skype for Business
5 3 (1.19%) Adobe Experience Manager
6 1 (0.40%) Mendix
Applications
1 24 (9.52%) Microsoft Office
2 15 (5.95%) Microsoft Excel
3 4 (1.59%) Microsoft PowerPoint
4 3 (1.19%) MS Visio
Business Applications
1 5 (1.98%) SAP S/4HANA
2 3 (1.19%) Infor SunSystems
2 3 (1.19%) SAP ERP
2 3 (1.19%) Shopify
3 2 (0.79%) SystmOne
4 1 (0.40%) Aladdin
4 1 (0.40%) OPENHousing
4 1 (0.40%) Remedy ITSM
4 1 (0.40%) SAP MDM
4 1 (0.40%) Sparx Enterprise Architect
Cloud Services
1 41 (16.27%) Microsoft 365
2 30 (11.90%) Azure
3 16 (6.35%) AWS
4 9 (3.57%) SaaS
5 5 (1.98%) Azure Storage
5 5 (1.98%) Power Platform
6 3 (1.19%) Azure DevOps
6 3 (1.19%) BigCommerce
6 3 (1.19%) OneDrive
7 2 (0.79%) Amazon GuardDuty
7 2 (0.79%) Azure Data Factory
7 2 (0.79%) Azure Sentinel
7 2 (0.79%) Cloud Computing
7 2 (0.79%) Datadog
7 2 (0.79%) Dynamics 365
7 2 (0.79%) Entra ID
7 2 (0.79%) Figma
7 2 (0.79%) IaaS
7 2 (0.79%) PaaS
8 1 (0.40%) Amazon EKS
Communications & Networking
1 25 (9.92%) Firewall
2 12 (4.76%) VPN
3 5 (1.98%) DNS
4 4 (1.59%) SD-WAN
4 4 (1.59%) Skype
4 4 (1.59%) WAN
5 3 (1.19%) DHCP
5 3 (1.19%) Ethernet
5 3 (1.19%) MPLS
5 3 (1.19%) WLAN
6 2 (0.79%) BGP
6 2 (0.79%) Broadband
6 2 (0.79%) EIGRP
6 2 (0.79%) Internet
6 2 (0.79%) Intranet
6 2 (0.79%) OSPF
6 2 (0.79%) PPP
6 2 (0.79%) SNMP
6 2 (0.79%) TACACS
6 2 (0.79%) TCP/IP
Database & Business Intelligence
1 4 (1.59%) Apache Cassandra
1 4 (1.59%) GIS
1 4 (1.59%) MySQL
1 4 (1.59%) NoSQL
1 4 (1.59%) Redis
1 4 (1.59%) Tableau
2 3 (1.19%) Oracle Database
2 3 (1.19%) Power BI
2 3 (1.19%) SQL Server
3 2 (0.79%) Amazon RDS
3 2 (0.79%) Oracle Database 10g
3 2 (0.79%) RDBMS
3 2 (0.79%) Relational Database
3 2 (0.79%) SAP HANA
3 2 (0.79%) SQL Server Reporting Services
4 1 (0.40%) Data Warehouse
4 1 (0.40%) DB2
4 1 (0.40%) Spatial Data
4 1 (0.40%) SQL Server Integration Services
Development Applications
1 5 (1.98%) JIRA
2 4 (1.59%) Gatling
2 4 (1.59%) Git
2 4 (1.59%) Mockito
2 4 (1.59%) ScalaTest
3 3 (1.19%) Bitbucket
3 3 (1.19%) Maven
4 2 (0.79%) Oracle Forms
5 1 (0.40%) Cypress.io
5 1 (0.40%) Jenkins
5 1 (0.40%) Oracle APEX
General
1 86 (34.13%) Social Skills
2 57 (22.62%) Finance
3 36 (14.29%) Public Sector
4 26 (10.32%) Analytical Skills
5 12 (4.76%) Local Government
6 10 (3.97%) Influencing Skills
7 9 (3.57%) Banking
8 8 (3.17%) French Language
8 8 (3.17%) Organisational Skills
8 8 (3.17%) Telecoms
9 7 (2.78%) Legal
9 7 (2.78%) Presentation Skills
10 6 (2.38%) Marketing
11 4 (1.59%) Arabic Language
11 4 (1.59%) German Language
11 4 (1.59%) Retail
11 4 (1.59%) Spanish Language
12 3 (1.19%) Back Office
12 3 (1.19%) Financial Institution
12 3 (1.19%) Military
Job Titles
1 43 (17.06%) Delivery Manager
2 38 (15.08%) Service Manager
3 37 (14.68%) Service Delivery Manager
4 32 (12.70%) Senior
5 21 (8.33%) Support Engineer
6 19 (7.54%) Developer
6 19 (7.54%) Network Engineer
7 18 (7.14%) Project Manager
8 15 (5.95%) Analyst
9 13 (5.16%) Senior Network Engineer
10 11 (4.37%) Desktop Support
11 10 (3.97%) Lead
11 10 (3.97%) Network Operations Engineer
11 10 (3.97%) Operations Engineer
11 10 (3.97%) Senior Network Operations Engineer
11 10 (3.97%) Senior Operations Engineer
11 10 (3.97%) ServiceNow Developer
12 9 (3.57%) Desktop Engineer
12 9 (3.57%) ITIL Manager
13 8 (3.17%) Desktop Support Engineer
Libraries, Frameworks & Software Standards
1 7 (2.78%) CSS
1 7 (2.78%) Spring
1 7 (2.78%) Spring MVC
1 7 (2.78%) Web Services
2 5 (1.98%) REST
2 5 (1.98%) RESTful
3 4 (1.59%) Akka
3 4 (1.59%) Hibernate
3 4 (1.59%) JPA
3 4 (1.59%) Play Framework
3 4 (1.59%) spray
3 4 (1.59%) XMPP
4 3 (1.19%) .NET
4 3 (1.19%) AngularJS
4 3 (1.19%) HTML
4 3 (1.19%) J2EE
4 3 (1.19%) jQuery
4 3 (1.19%) Sass
4 3 (1.19%) Twitter Bootstrap
4 3 (1.19%) VML
Miscellaneous
1 22 (8.73%) Management Information System
2 12 (4.76%) Onboarding
3 10 (3.97%) CMDB
4 7 (2.78%) Product Ownership
5 6 (2.38%) Data Centre
6 5 (1.98%) Data Protection Act
6 5 (1.98%) Hybrid Cloud
6 5 (1.98%) Self-Motivation
7 4 (1.59%) Blackberry
7 4 (1.59%) BYOD
7 4 (1.59%) Video Conferencing
8 3 (1.19%) FMCG
8 3 (1.19%) NHS
9 2 (0.79%) Analytical Mindset
9 2 (0.79%) Greenfield Project
9 2 (0.79%) iPad
9 2 (0.79%) Taxonomies
10 1 (0.40%) CCTV
10 1 (0.40%) Cloud Native
10 1 (0.40%) Operational Technology
Operating Systems
1 46 (18.25%) Windows
2 18 (7.14%) Windows 10
3 16 (6.35%) Linux
4 9 (3.57%) Unix
4 9 (3.57%) Windows 7
5 4 (1.59%) Android
5 4 (1.59%) Apple iOS
5 4 (1.59%) VMS
5 4 (1.59%) Windows Server
6 3 (1.19%) OpenVMS
7 2 (0.79%) Windows XP
8 1 (0.40%) Mac OS
8 1 (0.40%) Solaris
Processes & Methodologies
1 73 (28.97%) ITIL
2 47 (18.65%) Agile
3 40 (15.87%) Service Management
4 38 (15.08%) Customer Service
5 33 (13.10%) Problem-Solving
6 31 (12.30%) Roadmaps
7 30 (11.90%) ITSM
8 24 (9.52%) Change Management
9 23 (9.13%) Project Management
10 20 (7.94%) Analytics
11 18 (7.14%) Risk Management
12 17 (6.75%) Continuous Improvement
13 16 (6.35%) Decision-Making
14 15 (5.95%) Customer Experience
15 14 (5.56%) Business Case
15 14 (5.56%) Incident Management
16 13 (5.16%) Asset Management
16 13 (5.16%) Data Protection
16 13 (5.16%) Knowledge Management
16 13 (5.16%) Migration
Programming Languages
1 14 (5.56%) SQL
2 8 (3.17%) Java
3 6 (2.38%) JavaScript
4 4 (1.59%) Scala
5 3 (1.19%) COBOL
5 3 (1.19%) DCL
5 3 (1.19%) Python
6 2 (0.79%) Apex Code
6 2 (0.79%) Bash
7 1 (0.40%) C
7 1 (0.40%) C++
7 1 (0.40%) R
7 1 (0.40%) Shell Script
7 1 (0.40%) T-SQL
7 1 (0.40%) TypeScript
Qualifications
1 54 (21.43%) Security Cleared
2 29 (11.51%) SC Cleared
3 22 (8.73%) Degree
4 20 (7.94%) DV Cleared
5 6 (2.38%) ITIL Certification
6 5 (1.98%) Azure Certification
7 4 (1.59%) BPSS Clearance
7 4 (1.59%) Computer Science Degree
7 4 (1.59%) DBS Check
7 4 (1.59%) PMP
8 3 (1.19%) CCA
8 3 (1.19%) Citrix Certification
8 3 (1.19%) ITIL Foundation Certificate
8 3 (1.19%) Master's Degree
9 2 (0.79%) A+ Certification
9 2 (0.79%) AWS Certified Cloud Practitioner
9 2 (0.79%) CCNP
9 2 (0.79%) Cisco Certification
9 2 (0.79%) Microsoft Certification
9 2 (0.79%) PMI Certification
Quality Assurance & Compliance
1 24 (9.52%) SLA
2 11 (4.37%) Data Quality
3 8 (3.17%) ISO/IEC 27001
4 6 (2.38%) QA
5 4 (1.59%) GDPR
6 2 (0.79%) GxP
6 2 (0.79%) WCAG
7 1 (0.40%) Cyber Essentials
7 1 (0.40%) GRC
7 1 (0.40%) ISO/IEC 20000
7 1 (0.40%) NIST
7 1 (0.40%) PMO
7 1 (0.40%) Sarbanes-Oxley
System Software
1 30 (11.90%) Active Directory
2 5 (1.98%) Docker
3 4 (1.59%) Hyper-V
3 4 (1.59%) VMware Infrastructure
4 1 (0.40%) Microsoft App-V
4 1 (0.40%) Virtual Desktop
Systems Management
1 8 (3.17%) Microsoft Intune
2 5 (1.98%) Kubernetes
2 5 (1.98%) SCCM
3 4 (1.59%) Grafana
3 4 (1.59%) Prometheus
4 2 (0.79%) Ansible
4 2 (0.79%) FortiGate
4 2 (0.79%) Rundeck
5 1 (0.40%) NetBackup
5 1 (0.40%) Single Sign-On
5 1 (0.40%) Terraform
Vendors
1 60 (23.81%) Microsoft
2 43 (17.06%) ServiceNow
3 15 (5.95%) Citrix
4 13 (5.16%) SAP
5 8 (3.17%) Google
5 8 (3.17%) Oracle
5 8 (3.17%) Salesforce
5 8 (3.17%) Workday
6 7 (2.78%) Dell
7 6 (2.38%) Cisco
8 5 (1.98%) VMware
9 4 (1.59%) Apple
9 4 (1.59%) Avaya
9 4 (1.59%) Becrypt
9 4 (1.59%) Ivanti
9 4 (1.59%) Juniper
9 4 (1.59%) Sun
10 3 (1.19%) Intel
10 3 (1.19%) Sage
10 3 (1.19%) Sitecore