The table below looks at the statistics for ServiceCenter skills in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited ServiceCenter over the 3 months to 28 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Nov 2014
Same period 2013 Same period 2012
HP OpenView ServiceCenter (formerly Peregrine ServiceCenter)
Rank 410 421 378
Rank change year-on-year
+11 -43
Contract jobs citing ServiceCenter 5 1 10
As % of all contract IT jobs located in London 0.021% 0.004% 0.045%
As % of the Systems Management category 0.26% 0.057% 0.72%
Number of daily rates quoted 2 0 8
Average daily rate
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of your Daily Rate
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£320 - £275
UK excluding London average daily rate £149 £100 £160
% change year-on-year
+48.75% -37.50%
Number of hourly rates quoted 2 0 0
Average hourly rate £14.50 - -
UK excluding London average hourly rate £13.50 £8.63 £14.25
% change year-on-year
+56.43% -39.43%
ServiceCenter
England

The following table is for comparison with the above and provides statistics for the entire Systems Management category in contract jobs advertised in the London region.

Systems Management Category
London
Contract IT job ads with a match in the
Systems Management category
1902 1740 1396
As % of all contract IT jobs located in London 7.91% 7.02% 6.29%
Number of daily rates quoted 1351 1206 892
Average daily rate £450 £411 £400
Average daily rate % change year-on-year
+9.42% +2.81%
90% offered a daily rate of more than £293 £275 £232
10% offered a daily rate of more than £563 £534 £525
UK excluding London average daily rate £363 £345 £340
% change year-on-year
+5.07% +1.47%
Number of hourly rates quoted 37 29 58
Average hourly rate £23.00 £17.00 £23.00
Average hourly rate % change year-on-year
+35.29% -26.08%
90% offered a hourly rate of more than £14.58 £15.05 £13.58
10% offered a hourly rate of more than £42.90 £40.63 £48.30
UK excluding London average hourly rate £23.88 £23.20 £22.00
% change year-on-year
+2.90% +5.45%

ServiceCenter
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing ServiceCenter across the London region as a proportion of the total demand within the Systems Management category.

ServiceCenter Jobs Demand Trend in London

ServiceCenter
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceCenter across the London region.

ServiceCenter Daily Rate Trend in London

ServiceCenter
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceCenter across the London region.

ServiceCenter Hourly Rate Trend in London

ServiceCenter
Top 30 Related IT Skills in London

For the 6 months to 28 November 2014, IT contractor jobs across the London region citing ServiceCenter also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceCenter.

1 6 (100.00%) HP
2 5 (83.33%) Windows
3 4 (66.67%) ITIL
3 4 (66.67%) Active Directory
4 3 (50.00%) ITSM
4 3 (50.00%) VMware
4 3 (50.00%) PowerShell
4 3 (50.00%) vSphere
4 3 (50.00%) Root Cause Analysis
4 3 (50.00%) DNS
4 3 (50.00%) Dell
5 2 (33.33%) EMC
5 2 (33.33%) SQL
5 2 (33.33%) IIS
5 2 (33.33%) SAN
5 2 (33.33%) BMC
5 2 (33.33%) NetApp
5 2 (33.33%) Peregrine
5 2 (33.33%) DMZ
5 2 (33.33%) Tivoli
5 2 (33.33%) Microsoft
5 2 (33.33%) Remedy
5 2 (33.33%) Performance Tuning
5 2 (33.33%) VMware Infrastructure
5 2 (33.33%) BladeLogic
5 2 (33.33%) Problem Management
5 2 (33.33%) Remedy ITSM
5 2 (33.33%) Smartphone
5 2 (33.33%) VMware Certified Professional (VCP)
5 2 (33.33%) Disaster Recovery

ServiceCenter
Top Related IT Skills in London by Category

For the 6 months to 28 November 2014, IT contractor jobs across the London region citing ServiceCenter also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceCenter. Up to 20 skills are shown per category.

Application Platforms
1 2 (33.33%) IIS
Business Applications
1 2 (33.33%) Remedy ITSM
Communications & Networking
1 3 (50.00%) DNS
2 2 (33.33%) SAN
2 2 (33.33%) DMZ
3 1 (16.67%) Wireshark
3 1 (16.67%) HTTP
3 1 (16.67%) TCP/IP
3 1 (16.67%) VPN
Development Applications
1 1 (16.67%) WinDbg
General
1 1 (16.67%) Finance
1 1 (16.67%) Advertising
Job Titles
1 3 (50.00%) Desktop Engineer
2 2 (33.33%) Desktop Support
2 2 (33.33%) Support Engineer
2 2 (33.33%) Desktop Support Engineer
3 1 (16.67%) Infrastructure Engineer
3 1 (16.67%) Senior Desktop Engineer
3 1 (16.67%) Senior Desktop Support
3 1 (16.67%) Senior Desktop Support Engineer
3 1 (16.67%) Windows Server Engineer
3 1 (16.67%) Server Engineer
3 1 (16.67%) Senior Support Engineer
3 1 (16.67%) Windows Infrastructure Engineer
3 1 (16.67%) Analyst
3 1 (16.67%) Support Analyst
Miscellaneous
1 2 (33.33%) Smartphone
2 1 (16.67%) Fixed Income
Operating Systems
1 5 (83.33%) Windows
2 1 (16.67%) Windows 7
2 1 (16.67%) Windows 8
2 1 (16.67%) Linux
2 1 (16.67%) Windows XP
2 1 (16.67%) UNIX
Processes & Methodologies
1 4 (66.67%) ITIL
2 3 (50.00%) ITSM
2 3 (50.00%) Root Cause Analysis
3 2 (33.33%) Performance Tuning
3 2 (33.33%) Problem Management
3 2 (33.33%) Disaster Recovery
4 1 (16.67%) Incident Management
4 1 (16.67%) Performance Monitoring
4 1 (16.67%) Service Management
4 1 (16.67%) Change Management
4 1 (16.67%) BCP
Programming Languages
1 3 (50.00%) PowerShell
2 2 (33.33%) SQL
3 1 (16.67%) C++
3 1 (16.67%) VBScript
Qualifications
1 2 (33.33%) VMware Certified Professional (VCP)
2 1 (16.67%) CCNA
2 1 (16.67%) Cisco Certification
Quality Assurance & Compliance
1 1 (16.67%) SLA
System Software
1 4 (66.67%) Active Directory
2 3 (50.00%) vSphere
3 2 (33.33%) VMware Infrastructure
3 2 (33.33%) VMware ESXi
4 1 (16.67%) Microsoft App-V
4 1 (16.67%) XenDesktop
Systems Management
1 2 (33.33%) Tivoli
1 2 (33.33%) BladeLogic
2 1 (16.67%) SCCM
2 1 (16.67%) Systems Management Server (SMS)
Vendors
1 6 (100.00%) HP
2 3 (50.00%) VMware
2 3 (50.00%) Dell
3 2 (33.33%) EMC
3 2 (33.33%) BMC
3 2 (33.33%) NetApp
3 2 (33.33%) Peregrine
3 2 (33.33%) Microsoft
3 2 (33.33%) Remedy
4 1 (16.67%) Symantec
4 1 (16.67%) Oracle
4 1 (16.67%) Cisco