Support Analyst Contracts in London

Support Analyst
England > London

The median Support Analyst daily rate in London is £325 according to job vacancies posted during the 6 months to 23 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 Apr 2024
Same period 2023 Same period 2022
Rank 246 247 280
Rank change year-on-year +1 +33 +86
Contract jobs requiring a Support Analyst 148 275 368
As % of all contract jobs advertised in London 0.83% 1.01% 0.94%
As % of the Job Titles category 0.89% 1.06% 0.99%
Number of daily rates quoted 109 216 261
10th Percentile £185 £180 £155
25th Percentile £200 £240 £208
Median daily rate (50th Percentile) £325 £525 £350
Median % change year-on-year -38.10% +50.00% -
75th Percentile £475 £650 £550
90th Percentile £650 £760 £610
England median daily rate £234 £275 £250
% change year-on-year -15.00% +10.00% +12.99%
Number of hourly rates quoted 9 21 20
10th Percentile - £20.00 £16.35
25th Percentile £20.50 £21.25 £16.88
Median hourly rate £21.00 £25.00 £17.27
Median % change year-on-year -16.00% +44.76% -23.24%
75th Percentile £23.75 £25.75 £23.00
90th Percentile £25.00 £34.00 £33.75
England median hourly rate £21.50 £23.15 £17.50
% change year-on-year -7.13% +32.29% +16.67%

All Contract IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in London with a recognized job title 16,640 26,016 37,232
% of contract IT jobs with a recognized job title 93.14% 95.31% 95.30%
Number of daily rates quoted 12,027 18,790 27,160
10th Percentile £325 £363 £375
25th Percentile £442 £463 £469
Median daily rate (50th Percentile) £550 £575 £575
Median % change year-on-year -4.35% - +9.52%
75th Percentile £675 £700 £675
90th Percentile £788 £800 £775
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +10.53%
Number of hourly rates quoted 342 295 454
10th Percentile £16.00 £17.99 £16.50
25th Percentile £20.01 £22.57 £22.03
Median hourly rate £27.66 £35.00 £35.00
Median % change year-on-year -20.99% - +12.90%
75th Percentile £43.75 £60.00 £49.25
90th Percentile £64.45 £77.30 £67.50
England median hourly rate £35.00 £45.00 £22.50
% change year-on-year -22.22% +100.00% +0.36%

Support Analyst
Job Vacancy Trend in London

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Support Analyst in London

Support Analyst
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing Support Analyst in London.

Daily rate trend for Support Analyst in London

Support Analyst
Daily Rate Histogram in London

Daily rate distribution for jobs citing Support Analyst in London over the 6 months to 23 April 2024.

Daily rate histogram for Support Analyst in London

Support Analyst
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing Support Analyst in London.

Hourly rate trend for Support Analyst in London

Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the London region over the 6 months to 23 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +14 18 £312 +30.00% 10
West London +19 8 £193 -2.02% 1
South London +9 3 - - 3
North London +1 1 £180 +24.14%
East London -13 1 £218 +8.75% 1
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 23 April 2024, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring Support Analyst in the job title.

1 63 (42.57%) Windows
2 57 (38.51%) Microsoft
3 38 (25.68%) Social Skills
4 35 (23.65%) Finance
4 35 (23.65%) Microsoft Office
4 35 (23.65%) Microsoft 365
5 33 (22.30%) Active Directory
6 30 (20.27%) ITIL
7 29 (19.59%) SQL
8 20 (13.51%) Service Management
9 19 (12.84%) Asset Management
10 18 (12.16%) Linux
10 18 (12.16%) Windows 10
10 18 (12.16%) Problem-Solving
11 17 (11.49%) Banking
11 17 (11.49%) Incident Management
12 16 (10.81%) Azure
12 16 (10.81%) ServiceNow
13 15 (10.14%) Customer Service
14 14 (9.46%) CMS
14 14 (9.46%) Front Office
14 14 (9.46%) Risk Management
14 14 (9.46%) Python
14 14 (9.46%) MS Visio
15 12 (8.11%) SCCM
16 11 (7.43%) Release Management
16 11 (7.43%) Data Management
16 11 (7.43%) Continuous Improvement
16 11 (7.43%) Microsoft Excel
16 11 (7.43%) Oracle

Support Analyst Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (9.46%) CMS
2 4 (2.70%) Microsoft Exchange
2 4 (2.70%) SharePoint
3 2 (1.35%) Apache
3 2 (1.35%) Skype for Business
Applications
1 35 (23.65%) Microsoft Office
2 14 (9.46%) MS Visio
3 11 (7.43%) Microsoft Excel
4 4 (2.70%) Microsoft PowerPoint
4 4 (2.70%) Spreadsheet
Business Applications
1 6 (4.05%) Endur
2 2 (1.35%) FLEXCUBE
2 2 (1.35%) Oracle Assets
2 2 (1.35%) Oracle Cash Management
2 2 (1.35%) Oracle EBS
2 2 (1.35%) Oracle EBS R12
2 2 (1.35%) Oracle General Ledger
2 2 (1.35%) Oracle Internet Expenses
2 2 (1.35%) Oracle iProcurement
2 2 (1.35%) Oracle Payables
2 2 (1.35%) Oracle Receivables
3 1 (0.68%) Dynamics NAV
3 1 (0.68%) Markit EDM
3 1 (0.68%) Oracle Applications
3 1 (0.68%) Oracle E-Business Tax
3 1 (0.68%) Oracle ERP
3 1 (0.68%) Oracle Financials
3 1 (0.68%) Oracle Procure-to-Pay
3 1 (0.68%) thinkFolio
Cloud Services
1 35 (23.65%) Microsoft 365
2 16 (10.81%) Azure
3 4 (2.70%) Google Workspace
4 3 (2.03%) Entra ID
5 2 (1.35%) Asana
5 2 (1.35%) Cloud Computing
5 2 (1.35%) OCI
5 2 (1.35%) OneDrive
5 2 (1.35%) Slack
6 1 (0.68%) Dynamics 365
6 1 (0.68%) SaaS
6 1 (0.68%) WhatsApp
Communications & Networking
1 9 (6.08%) Wireless
2 6 (4.05%) Internet
3 5 (3.38%) VPN
4 3 (2.03%) VoIP
5 2 (1.35%) DNS
5 2 (1.35%) Intranet
5 2 (1.35%) Skype
5 2 (1.35%) Wi-Fi
6 1 (0.68%) DHCP
6 1 (0.68%) Firewall
6 1 (0.68%) HTTP
Database & Business Intelligence
1 10 (6.76%) Relational Database
2 8 (5.41%) SQL Server
3 2 (1.35%) NonStop SQL
3 2 (1.35%) Oracle Reports
4 1 (0.68%) Geospatial Data
4 1 (0.68%) GIS
4 1 (0.68%) RDBMS
4 1 (0.68%) SAP BW
Development Applications
1 3 (2.03%) JIRA
2 2 (1.35%) Toad
3 1 (0.68%) Git
General
1 38 (25.68%) Social Skills
2 35 (23.65%) Finance
3 17 (11.49%) Banking
4 14 (9.46%) Front Office
5 10 (6.76%) Analytical Skills
5 10 (6.76%) Back Office
6 8 (5.41%) Investment Banking
7 7 (4.73%) Local Government
8 6 (4.05%) Billing
8 6 (4.05%) Organisational Skills
9 4 (2.70%) Inclusion and Diversity
9 4 (2.70%) Presentation Skills
10 3 (2.03%) Influencing Skills
10 3 (2.03%) Law
10 3 (2.03%) Public Sector
10 3 (2.03%) Telecoms
11 2 (1.35%) Legal
12 1 (0.68%) Advertising
12 1 (0.68%) Marketing
12 1 (0.68%) Social Housing
Libraries, Frameworks & Software Standards
1 4 (2.70%) FIX Protocol
2 1 (0.68%) CSS
2 1 (0.68%) HTML
2 1 (0.68%) JSON
2 1 (0.68%) RESTful
2 1 (0.68%) SAML
2 1 (0.68%) XML
Miscellaneous
1 6 (4.05%) Derivative
1 6 (4.05%) iPhone
1 6 (4.05%) Video Conferencing
2 5 (3.38%) OTC Derivatives
3 4 (2.70%) iPad
4 3 (2.03%) Equities
4 3 (2.03%) Management Information System
4 3 (2.03%) Self-Motivation
4 3 (2.03%) SWIFT Messaging Network
5 2 (1.35%) CMDB
5 2 (1.35%) Driving Licence
5 2 (1.35%) Onboarding
6 1 (0.68%) Clustering
6 1 (0.68%) Data Protection Act
6 1 (0.68%) Fixed Income
6 1 (0.68%) Foreign Exchange (FX)
6 1 (0.68%) PDA
6 1 (0.68%) Wiki
Operating Systems
1 63 (42.57%) Windows
2 18 (12.16%) Linux
2 18 (12.16%) Windows 10
3 10 (6.76%) Apple iOS
3 10 (6.76%) Windows Server
4 6 (4.05%) Unix
5 5 (3.38%) Android
5 5 (3.38%) Mac OS
6 4 (2.70%) Windows Server 2012
7 1 (0.68%) Windows Phone
Processes & Methodologies
1 30 (20.27%) ITIL
2 20 (13.51%) Service Management
3 19 (12.84%) Asset Management
4 18 (12.16%) Problem-Solving
5 17 (11.49%) Incident Management
6 15 (10.14%) Customer Service
7 14 (9.46%) Risk Management
8 11 (7.43%) Continuous Improvement
8 11 (7.43%) Data Management
8 11 (7.43%) Release Management
9 10 (6.76%) Proactive Monitoring
10 9 (6.08%) DevOps
10 9 (6.08%) Root Cause Analysis
11 8 (5.41%) Agile
11 8 (5.41%) Project Management
12 7 (4.73%) PRINCE2
12 7 (4.73%) SDLC
12 7 (4.73%) Waterfall
13 6 (4.05%) Analytics
13 6 (4.05%) Inventory Management
Programming Languages
1 29 (19.59%) SQL
2 14 (9.46%) Python
3 10 (6.76%) PowerShell
4 7 (4.73%) Shell Script
5 4 (2.70%) C#
6 2 (1.35%) Java
7 1 (0.68%) Bash
7 1 (0.68%) JavaScript
7 1 (0.68%) Perl
7 1 (0.68%) T-SQL
7 1 (0.68%) VBA
Qualifications
1 3 (2.03%) Degree
2 2 (1.35%) A+ Certification
2 2 (1.35%) DV Cleared
2 2 (1.35%) Microsoft Certification
2 2 (1.35%) SC Cleared
2 2 (1.35%) Security Cleared
3 1 (0.68%) ACCA
3 1 (0.68%) CIMA
3 1 (0.68%) ECDL
3 1 (0.68%) MCP
Quality Assurance & Compliance
1 4 (2.70%) SLA
2 1 (0.68%) ISO 15022
2 1 (0.68%) MiFID
2 1 (0.68%) PMO
System Software
1 33 (22.30%) Active Directory
2 6 (4.05%) Firmware
3 4 (2.70%) Hyper-V
Systems Management
1 12 (8.11%) SCCM
2 9 (6.08%) Grafana
2 9 (6.08%) ITRS Geneos
3 5 (3.38%) WSUS
4 4 (2.70%) Jamf Pro
4 4 (2.70%) Microsoft Intune
5 3 (2.03%) Control-M
6 1 (0.68%) Ansible
6 1 (0.68%) Microsoft Clustering
6 1 (0.68%) Single Sign-On
Vendors
1 57 (38.51%) Microsoft
2 16 (10.81%) ServiceNow
3 11 (7.43%) Apple
3 11 (7.43%) Oracle
4 10 (6.76%) Citrix
5 9 (6.08%) Dynatrace
5 9 (6.08%) IBM
6 7 (4.73%) Bloomberg
7 6 (4.05%) OpenLink
7 6 (4.05%) Refinitiv
8 4 (2.70%) Google
8 4 (2.70%) SAP
8 4 (2.70%) Veeam
9 3 (2.03%) Okta
10 2 (1.35%) HP
10 2 (1.35%) Palo Alto
10 2 (1.35%) Zscaler
11 1 (0.68%) Ariba
11 1 (0.68%) Cognizant
11 1 (0.68%) Dell