The first table below looks at the demand for the Technical Customer Support role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Customer Support in their job title over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Technical Customer Support
Rank - - -
Contract jobs requiring a Technical Customer Support 0 0 0
As % of all contract IT jobs located in London - - -
As % of the Job Titles category - - -
Number of daily rates quoted 0 0 0
Average daily rate
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of your Daily Rate
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- - -
UK excluding London average daily rate - - -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21746 22451 24427
As % of all contract IT jobs located in London 92.67% 92.46% 92.96%
Number of daily rates quoted 14852 15280 15911
Average daily rate £425 £445 £425
Average daily rate % change year-on-year
-4.49% +4.70%
90% offered a daily rate of more than £263 £275 £270
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 400 468 651
Average hourly rate £17.50 £20.00 £20.00
Average hourly rate % change year-on-year
-12.50% -
90% offered a hourly rate of more than £11.50 £13.50 £13.00
10% offered a hourly rate of more than £40.00 £41.50 £44.50
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%
Technical Customer Support
England

Technical Customer Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Technical Customer Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

Technical Customer Support Jobs Demand Trend in London

Technical Customer Support
Top 13 Related IT Skills in London

For the 6 months to 1 August 2014, IT contractor jobs across the London region that cited Technical Customer Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Customer Support in their job title.

1 1 (100.00%) MS Office
1 1 (100.00%) Windows
1 1 (100.00%) Windows XP
1 1 (100.00%) ADSL
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) Citrix
1 1 (100.00%) Mac OS X
1 1 (100.00%) Blackberry
1 1 (100.00%) Wireless
1 1 (100.00%) SCCM
1 1 (100.00%) XenApp
1 1 (100.00%) Windows 7

Technical Customer Support
Top Related IT Skills in London by Category

For the 6 months to 1 August 2014, IT contractor jobs across the London region that cited Technical Customer Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Customer Support in their job title. Up to 20 skills are shown per category.

Applications
1 1 (100.00%) MS Office
Communications & Networking
1 1 (100.00%) ADSL
1 1 (100.00%) Wireless
Miscellaneous
1 1 (100.00%) Blackberry
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows XP
1 1 (100.00%) Mac OS X
1 1 (100.00%) Windows 7
System Software
1 1 (100.00%) Active Directory
1 1 (100.00%) XenApp
Systems Management
1 1 (100.00%) SCCM
Vendors
1 1 (100.00%) Microsoft
1 1 (100.00%) Citrix