Ticket Management Contracts in London

Ticket Management
England > London

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for Ticket Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Ticket Management over the 6 months to 23 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
23 Apr 2024
Same period 2023 Same period 2022
Rank 369 452 553
Rank change year-on-year +83 +101 -99
Contract jobs citing Ticket Management 25 43 41
As % of all contract jobs advertised in London 0.14% 0.16% 0.10%
As % of the Processes & Methodologies category 0.16% 0.17% 0.11%
Number of daily rates quoted 23 36 24
10th Percentile £177 £165 £324
25th Percentile £200 £207 £391
Median daily rate (50th Percentile) £215 £225 £438
Median % change year-on-year -4.44% -48.57% -12.50%
75th Percentile £256 £394 £553
90th Percentile £438 £528 £643
England median daily rate £215 £244 £400
% change year-on-year -11.79% -39.06% -20.00%
Number of hourly rates quoted 0 2 1
Median hourly rate - £23.50 £20.00
Median % change year-on-year - +17.50% -
England median hourly rate £13.18 £20.32 £16.50
% change year-on-year -35.14% +23.15% -

All Process and Methodology Skills
London

Ticket Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 15,796 24,868 36,043
As % of all contract IT jobs advertised in London 88.41% 91.10% 92.26%
Number of daily rates quoted 11,308 17,810 26,281
10th Percentile £338 £375 £389
25th Percentile £450 £475 £475
Median daily rate (50th Percentile) £550 £590 £575
Median % change year-on-year -6.78% +2.61% +9.52%
75th Percentile £675 £700 £688
90th Percentile £800 £800 £775
England median daily rate £525 £550 £535
% change year-on-year -4.55% +2.80% +9.41%
Number of hourly rates quoted 331 284 428
10th Percentile £16.00 £18.63 £17.25
25th Percentile £19.96 £22.72 £23.91
Median hourly rate £29.00 £39.00 £35.75
Median % change year-on-year -25.64% +9.09% +10.96%
75th Percentile £47.50 £62.13 £50.00
90th Percentile £66.00 £78.35 £67.50
England median hourly rate £35.00 £37.50 £24.00
% change year-on-year -6.67% +56.25% -

Ticket Management
Job Vacancy Trend in London

Job postings citing Ticket Management as a proportion of all IT jobs advertised in London.

Job vacancy trend for Ticket Management in London

Ticket Management
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing Ticket Management in London.

Daily rate trend for Ticket Management in London

Ticket Management
Daily Rate Histogram in London

Daily rate distribution for jobs citing Ticket Management in London over the 6 months to 23 April 2024.

Daily rate histogram for Ticket Management in London

Ticket Management
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing Ticket Management in London.

Hourly rate trend for Ticket Management in London

Ticket Management
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Ticket Management within the London region over the 6 months to 23 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +37 3 £238 +48.44% 1
Ticket Management
England

Ticket Management
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.00%) Microsoft Exchange
Applications
1 12 (48.00%) Microsoft Office
2 1 (4.00%) Microsoft Excel
Cloud Services
1 12 (48.00%) Microsoft 365
2 3 (12.00%) WhatsApp
3 2 (8.00%) Cloud Computing
3 2 (8.00%) Slack
4 1 (4.00%) Google Workspace
Communications & Networking
1 1 (4.00%) VoIP
1 1 (4.00%) VPN
Development Applications
1 4 (16.00%) JIRA
General
1 10 (40.00%) Legal
2 8 (32.00%) Social Skills
3 2 (8.00%) Analytical Skills
3 2 (8.00%) Marketing
4 1 (4.00%) Arabic Language
4 1 (4.00%) Back Office
4 1 (4.00%) Banking
4 1 (4.00%) Documentation Skills
4 1 (4.00%) Finance
4 1 (4.00%) French Language
4 1 (4.00%) German Language
4 1 (4.00%) Law
4 1 (4.00%) Organisational Skills
4 1 (4.00%) Public Sector
4 1 (4.00%) Spanish Language
Job Titles
1 11 (44.00%) Analyst
2 9 (36.00%) Legal Analyst
2 9 (36.00%) Service Analyst
2 9 (36.00%) Service Desk Analyst
3 5 (20.00%) Support Engineer
4 4 (16.00%) Product Manager
5 3 (12.00%) Mac Engineer
5 3 (12.00%) Service Desk Engineer
6 2 (8.00%) 1st/2nd Line Help Desk Support
6 2 (8.00%) 1st/2nd Line Support
6 2 (8.00%) 1st/2nd Line Support Engineer
6 2 (8.00%) 2nd Line Engineer
6 2 (8.00%) 2nd Line Support
6 2 (8.00%) 2nd Line Support Engineer
6 2 (8.00%) Help Desk Engineer
6 2 (8.00%) Help Desk Support
6 2 (8.00%) Help Desk Support Engineer
6 2 (8.00%) Senior
6 2 (8.00%) Senior Mac Engineer
6 2 (8.00%) Senior Support Engineer
Miscellaneous
1 4 (16.00%) Management Information System
2 1 (4.00%) Product Ownership
2 1 (4.00%) Self-Motivation
2 1 (4.00%) Social Media
2 1 (4.00%) Video Conferencing
Operating Systems
1 16 (64.00%) Windows
2 9 (36.00%) Windows 10
3 3 (12.00%) Mac OS
4 2 (8.00%) Android
4 2 (8.00%) Apple iOS
4 2 (8.00%) Mac OS X
Processes & Methodologies
1 9 (36.00%) Multi-Factor Authentication
2 8 (32.00%) ITSM
3 7 (28.00%) Customer Service
4 6 (24.00%) Service Management
5 5 (20.00%) Case Management
5 5 (20.00%) Continuous Improvement
5 5 (20.00%) Customer Experience
5 5 (20.00%) Incident Management
5 5 (20.00%) Roadmaps
5 5 (20.00%) Service Delivery
5 5 (20.00%) Service Design
5 5 (20.00%) User Experience
6 4 (16.00%) Product Management
7 3 (12.00%) Agile
7 3 (12.00%) Change Management
7 3 (12.00%) ITIL
7 3 (12.00%) Problem-Solving
7 3 (12.00%) Stakeholder Management
8 2 (8.00%) Global Marketing
8 2 (8.00%) Innovative Thinking
Qualifications
1 3 (12.00%) A+ Certification
2 2 (8.00%) MCP
2 2 (8.00%) Microsoft Certification
2 2 (8.00%) Security Cleared
3 1 (4.00%) Degree
3 1 (4.00%) SC Cleared
Quality Assurance & Compliance
1 2 (8.00%) SLA
System Software
1 12 (48.00%) Active Directory
2 2 (8.00%) VMware Infrastructure
2 2 (8.00%) vSphere
Systems Management
1 1 (4.00%) Microsoft Intune
Vendors
1 12 (48.00%) Microsoft
2 3 (12.00%) Google
2 3 (12.00%) Okta
3 2 (8.00%) Apple
3 2 (8.00%) Atlassian
3 2 (8.00%) VMware
4 1 (4.00%) Avaya
4 1 (4.00%) Citrix
4 1 (4.00%) Ivanti
4 1 (4.00%) ServiceNow
4 1 (4.00%) Sun