The first table below looks at the demand for the 1st Line Support Analyst role in IT contracts advertised for the Manchester region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support Analyst in their job title over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Manchester region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
First Line Support Analyst
Rank 70 79 -
Rank change year-on-year
+9 -
Contract jobs requiring a 1st Line Support Analyst 5 2 0
As % of all contract IT jobs located in Manchester 0.521% 0.162% -
As % of the Job Titles category 0.558% 0.178% -
Number of daily rates quoted 0 0 0
Average daily rate - - -
UK excluding London average daily rate £125 £99 £80
% change year-on-year
+26.26% +23.75%
Number of hourly rates quoted 5 2 0
Average hourly rate £11.00 £17.75 -
Average hourly rate % change year-on-year
-38.02% -
UK excluding London average hourly rate £12.00 £10.29 £11.00
% change year-on-year
+16.67% -6.50%
All Job Titles
Manchester
Contract IT job ads with a match in the
Job Titles category
896 1126 981
As % of all contract IT jobs located in Manchester 93.43% 91.25% 94.06%
Number of daily rates quoted 433 542 455
Average daily rate £333 £300 £300
Average daily rate % change year-on-year
+10.83% -
90% offered a daily rate of more than £225 £215 £125
10% offered a daily rate of more than £475 £440 £475
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 81 75 88
Average hourly rate £16.00 £19.50 £15.05
Average hourly rate % change year-on-year
-17.94% +29.56%
90% offered a hourly rate of more than £10.50 £11.20 £9.71
10% offered a hourly rate of more than £40.00 £36.20 £32.50
UK excluding London average hourly rate £17.50 £18.00 £19.94
% change year-on-year
-2.77% -9.72%
1st Line Support Analyst
North West

1st Line Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support Analyst across the Manchester region as a proportion of the total demand within the Job Titles category.

Manchester 1st Line Support Analyst Jobs Demand Trend

1st Line Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support Analyst across the Manchester region.

Manchester 1st Line Support Analyst Daily Rate Trend

1st Line Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Analyst across the Manchester region.

Manchester 1st Line Support Analyst Hourly Rate Trend

1st Line Support Analyst
Top 22 Related IT Skills

For the 6 months to 19 June 2013, IT contractor jobs across the Manchester region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Analyst in their job title.

1 3 (60.00%) Windows 7
1 3 (60.00%) Microsoft
1 3 (60.00%) Active Directory
1 3 (60.00%) Windows
1 3 (60.00%) MS Office
1 3 (60.00%) Windows XP
2 2 (40.00%) MS Exchange
2 2 (40.00%) ITIL
2 2 (40.00%) Windows 2000
2 2 (40.00%) Windows Server 2003
2 2 (40.00%) Exchange Server 2007
2 2 (40.00%) Windows 2000 Server
3 1 (20.00%) iPad
3 1 (20.00%) Root Cause Analysis
3 1 (20.00%) ServiceNow
3 1 (20.00%) Risk Management
3 1 (20.00%) Finance
3 1 (20.00%) Knowledge Management
3 1 (20.00%) Problem Management
3 1 (20.00%) Sarbanes-Oxley
3 1 (20.00%) MS Excel
3 1 (20.00%) SharePoint

1st Line Support Analyst
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT contractor jobs across the Manchester region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (40.00%) MS Exchange
1 2 (40.00%) Exchange Server 2007
2 1 (20.00%) SharePoint
Applications
1 3 (60.00%) MS Office
2 1 (20.00%) MS Excel
General
1 1 (20.00%) Finance
Miscellaneous
1 1 (20.00%) iPad
Operating Systems
1 3 (60.00%) Windows 7
1 3 (60.00%) Windows
1 3 (60.00%) Windows XP
2 2 (40.00%) Windows 2000
2 2 (40.00%) Windows Server 2003
2 2 (40.00%) Windows 2000 Server
Processes & Methodologies
1 2 (40.00%) ITIL
2 1 (20.00%) Root Cause Analysis
2 1 (20.00%) Risk Management
2 1 (20.00%) Knowledge Management
2 1 (20.00%) Problem Management
Quality Assurance & Compliance
1 1 (20.00%) Sarbanes-Oxley
System Software
1 3 (60.00%) Active Directory
Vendors
1 3 (60.00%) Microsoft
2 1 (20.00%) ServiceNow