The table below looks at the statistics for the 2nd Line Support Analyst role in IT contracts advertised for the Manchester region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Analyst in their job title over the 3 months to 28 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 May 2015
Same period 2014 Same period 2013
Second Line Support Analyst
Rank 86 75 73
Rank change year-on-year
-11 -2
Contract jobs requiring a 2nd Line Support Analyst 4 11 1
As % of all contract IT jobs located in Manchester 0.26% 0.85% 0.11%
As % of the Job Titles category 0.28% 0.91% 0.11%
Number of daily rates quoted 3 4 0
Average daily rate
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£163 £115 -
Average daily rate % change year-on-year
+41.30% -
UK excluding London average daily rate £145 £123 £185
% change year-on-year
+18.36% -33.78%
Number of hourly rates quoted 1 3 1
Average hourly rate £12.50 £15.50 £14.00
Average hourly rate % change year-on-year
-19.35% +10.71%
UK excluding London average hourly rate £15.00 £16.75 £14.00
% change year-on-year
-10.44% +19.64%
2nd Line Support Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Manchester
Contract IT job ads with a match in the
Job Titles category
1430 1210 890
As % of all contract IT jobs located in Manchester 94.20% 93.15% 93.68%
Number of daily rates quoted 794 625 422
Average daily rate £350 £338 £325
Average daily rate % change year-on-year
+3.70% +3.84%
90% offered a daily rate of more than £225 £200 £215
10% offered a daily rate of more than £510 £475 £450
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 67 67 83
Average hourly rate £13.87 £15.50 £17.00
Average hourly rate % change year-on-year
-10.51% -8.82%
90% offered a hourly rate of more than £11.00 £10.09 £11.00
10% offered a hourly rate of more than £32.50 £37.74 £77.50
UK excluding London average hourly rate £16.00 £16.50 £17.50
% change year-on-year
-3.03% -5.71%

2nd Line Support Analyst
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Analyst in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in Manchester

2nd Line Support Analyst
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Analyst across the Manchester region.

2nd Line Support Analyst Daily Rate Trend in Manchester

2nd Line Support Analyst
Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Analyst across the Manchester region.

2nd Line Support Analyst Hourly Rate Trend in Manchester

2nd Line Support Analyst
Top 30 Related IT Skills in Manchester

For the 6 months to 28 May 2015, IT contractor jobs across the Manchester region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title.

1 5 (71.43%) Microsoft
1 5 (71.43%) Windows
1 5 (71.43%) ITIL
2 4 (57.14%) MS Office
2 4 (57.14%) Windows XP
2 4 (57.14%) SQL
2 4 (57.14%) Windows Server 2003
2 4 (57.14%) Symantec
2 4 (57.14%) Windows 7
3 3 (42.86%) Apple iOS
3 3 (42.86%) Apple
3 3 (42.86%) Blackberry
3 3 (42.86%) Service Management
3 3 (42.86%) TCP/IP
4 2 (28.57%) McAfee
4 2 (28.57%) Norton AntiVirus
4 2 (28.57%) Active Directory
4 2 (28.57%) HP
4 2 (28.57%) VBA
4 2 (28.57%) Oracle
4 2 (28.57%) MS Exchange
4 2 (28.57%) MS Excel
4 2 (28.57%) MCP
4 2 (28.57%) HP Data Protector
4 2 (28.57%) Mobile Computing
4 2 (28.57%) Oracle Database
5 1 (14.29%) Relational Database
5 1 (14.29%) ITIL Foundation Certificate
5 1 (14.29%) VMware Infrastructure
5 1 (14.29%) Windows Server 2008

2nd Line Support Analyst
Top Related IT Skills in Manchester by Category

For the 6 months to 28 May 2015, IT contractor jobs across the Manchester region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (28.57%) MS Exchange
2 1 (14.29%) TPMS
Applications
1 4 (57.14%) MS Office
2 2 (28.57%) MS Excel
Communications & Networking
1 3 (42.86%) TCP/IP
2 1 (14.29%) Wi-Fi
2 1 (14.29%) IP Telephony
2 1 (14.29%) LAN
2 1 (14.29%) WAN
2 1 (14.29%) SAN
Database & Business Intelligence
1 2 (28.57%) Oracle Database
2 1 (14.29%) Relational Database
2 1 (14.29%) SQL Server
2 1 (14.29%) Oracle Reports
2 1 (14.29%) Oracle Discoverer
2 1 (14.29%) RDBMS
General
1 1 (14.29%) Finance
Miscellaneous
1 3 (42.86%) Blackberry
2 2 (28.57%) Mobile Computing
3 1 (14.29%) Mainframe
Operating Systems
1 5 (71.43%) Windows
2 4 (57.14%) Windows XP
2 4 (57.14%) Windows Server 2003
2 4 (57.14%) Windows 7
3 3 (42.86%) Apple iOS
4 1 (14.29%) Windows Server 2008
4 1 (14.29%) Windows 2000 Server
Processes & Methodologies
1 5 (71.43%) ITIL
2 3 (42.86%) Service Management
3 1 (14.29%) Agile Software Development
3 1 (14.29%) Problem Management
Programming Languages
1 4 (57.14%) SQL
2 2 (28.57%) VBA
Qualifications
1 2 (28.57%) MCP
2 1 (14.29%) ITIL Foundation Certificate
2 1 (14.29%) CCNA
2 1 (14.29%) VMware Certified Professional (VCP)
2 1 (14.29%) MCTS
2 1 (14.29%) MCITP
2 1 (14.29%) MCSE
2 1 (14.29%) MCSA
2 1 (14.29%) CCA
2 1 (14.29%) Citrix Certification
2 1 (14.29%) Cisco Certification
2 1 (14.29%) Microsoft Certification
2 1 (14.29%) Oracle Certification
Quality Assurance & Compliance
1 1 (14.29%) SLA
System Software
1 2 (28.57%) Active Directory
2 1 (14.29%) VMware Infrastructure
2 1 (14.29%) Hyper-V
Systems Management
1 2 (28.57%) Norton AntiVirus
1 2 (28.57%) HP Data Protector
2 1 (14.29%) Backup Exec
2 1 (14.29%) SCCM
2 1 (14.29%) SCOM
Vendors
1 5 (71.43%) Microsoft
2 4 (57.14%) Symantec
3 3 (42.86%) Apple
4 2 (28.57%) McAfee
4 2 (28.57%) HP
4 2 (28.57%) Oracle
5 1 (14.29%) VMware
5 1 (14.29%) Business Objects
5 1 (14.29%) Dell
5 1 (14.29%) Citrix
5 1 (14.29%) Sophos
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