The table below looks at the statistics for the 2nd Line Support Analyst role in IT contracts advertised for the Manchester region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Analyst in their job title over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Second Line Support Analyst
Rank 104 - 78
Rank change year-on-year
- 0
Contract jobs requiring a 2nd Line Support Analyst 2 0 1
As % of all contract IT jobs located in Manchester 0.11% - 0.083%
As % of the Job Titles category 0.11% - 0.088%
Number of daily rates quoted 1 0 1
Average daily rate
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£175 - £140
UK excluding London average daily rate £120 £151 £155
% change year-on-year
-20.66% -2.41%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.00 £16.25 £17.75
% change year-on-year
-7.69% -8.45%
2nd Line Support Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Manchester
Contract IT job ads with a match in the
Job Titles category
1758 1256 1140
As % of all contract IT jobs located in Manchester 92.67% 95.08% 94.21%
Number of daily rates quoted 1042 751 584
Average daily rate £375 £325 £333
Average daily rate % change year-on-year
+15.38% -2.25%
90% offered a daily rate of more than £248 £213 £213
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 64 53 91
Average hourly rate £15.00 £15.00 £17.50
Average hourly rate % change year-on-year
- -14.28%
90% offered a hourly rate of more than £11.00 £10.00 £10.50
10% offered a hourly rate of more than £40.00 £37.50 £22.50
UK excluding London average hourly rate £17.24 £17.00 £17.00
% change year-on-year
+1.41% -

2nd Line Support Analyst
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Analyst in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

2nd Line Support Analyst Jobs Demand Trend in Manchester

2nd Line Support Analyst
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Analyst across the Manchester region.

2nd Line Support Analyst Daily Rate Trend in Manchester

2nd Line Support Analyst
Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Analyst across the Manchester region.

2nd Line Support Analyst Hourly Rate Trend in Manchester

2nd Line Support Analyst
Top 30 Related IT Skills in Manchester

For the 6 months to 2 September 2015, IT contractor jobs across the Manchester region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title.

1 5 (71.43%) ITIL
2 4 (57.14%) Windows
3 3 (42.86%) Microsoft
3 3 (42.86%) SQL
3 3 (42.86%) VMware
3 3 (42.86%) McAfee
3 3 (42.86%) Citrix
3 3 (42.86%) Hyper-V
3 3 (42.86%) VMware Infrastructure
4 2 (28.57%) Symantec
4 2 (28.57%) Windows 7
4 2 (28.57%) Incident Management
4 2 (28.57%) Problem Management
4 2 (28.57%) SCCM
4 2 (28.57%) SCOM
4 2 (28.57%) CCA
4 2 (28.57%) Citrix Certification
4 2 (28.57%) Cisco Certification
4 2 (28.57%) Microsoft Certification
4 2 (28.57%) SAN
4 2 (28.57%) Sophos
4 2 (28.57%) Backup Exec
4 2 (28.57%) VMware Certified Professional (VCP)
4 2 (28.57%) Service Management
4 2 (28.57%) MCP
4 2 (28.57%) MS Excel
4 2 (28.57%) CCNA
4 2 (28.57%) Active Directory
4 2 (28.57%) MS Office
4 2 (28.57%) SLA

2nd Line Support Analyst
Top Related IT Skills in Manchester by Category

For the 6 months to 2 September 2015, IT contractor jobs across the Manchester region that cited 2nd Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (14.29%) TPMS
Applications
1 2 (28.57%) MS Office
1 2 (28.57%) MS Excel
Communications & Networking
1 2 (28.57%) SAN
2 1 (14.29%) Wi-Fi
2 1 (14.29%) LAN
2 1 (14.29%) WAN
2 1 (14.29%) TCP/IP
Database & Business Intelligence
1 1 (14.29%) SQL Server
1 1 (14.29%) RDBMS
1 1 (14.29%) Relational Database
General
1 1 (14.29%) Finance
Operating Systems
1 4 (57.14%) Windows
2 2 (28.57%) Windows 7
3 1 (14.29%) Windows XP
3 1 (14.29%) Windows Server 2003
3 1 (14.29%) Windows Server 2008
Processes & Methodologies
1 5 (71.43%) ITIL
2 2 (28.57%) Service Management
2 2 (28.57%) Incident Management
2 2 (28.57%) Problem Management
3 1 (14.29%) Server Monitoring
3 1 (14.29%) Agile Software Development
3 1 (14.29%) E-Commerce
Programming Languages
1 3 (42.86%) SQL
Qualifications
1 2 (28.57%) CCNA
1 2 (28.57%) CCA
1 2 (28.57%) Citrix Certification
1 2 (28.57%) Cisco Certification
1 2 (28.57%) Microsoft Certification
1 2 (28.57%) VMware Certified Professional (VCP)
1 2 (28.57%) MCP
2 1 (14.29%) MCSE
2 1 (14.29%) MCSA
2 1 (14.29%) MCTS
2 1 (14.29%) MCITP
Quality Assurance & Compliance
1 2 (28.57%) SLA
System Software
1 3 (42.86%) VMware Infrastructure
1 3 (42.86%) Hyper-V
2 2 (28.57%) Active Directory
Systems Management
1 2 (28.57%) Backup Exec
1 2 (28.57%) SCCM
1 2 (28.57%) SCOM
Vendors
1 3 (42.86%) Microsoft
1 3 (42.86%) Citrix
1 3 (42.86%) McAfee
1 3 (42.86%) VMware
2 2 (28.57%) Sophos
2 2 (28.57%) Symantec
3 1 (14.29%) Dell