The first table below looks at the demand for the 2nd Line Support role in IT contracts advertised for the Manchester region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Manchester region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Second Line Support
Rank 61 60 86
Rank change year-on-year
-1 +26
Contract jobs requiring a 2nd Line Support 25 13 5
As % of all contract IT jobs located in Manchester 1.77% 1.35% 0.36%
As % of the Job Titles category 1.90% 1.43% 0.39%
Number of daily rates quoted 8 3 1
Average daily rate £115 £125 £165
Average daily rate % change year-on-year
-8.00% -24.24%
UK excluding London average daily rate £150 £150 £135
% change year-on-year
- +11.11%
Number of hourly rates quoted 6 6 3
Average hourly rate £15.50 £15.50 £12.00
Average hourly rate % change year-on-year
- +29.16%
UK excluding London average hourly rate £15.00 £14.50 £14.50
% change year-on-year
+3.44% -
Job Titles Category
Manchester
Contract IT job ads with a match in the
Job Titles category
1313 908 1284
As % of all contract IT jobs located in Manchester 92.79% 94.09% 92.57%
Number of daily rates quoted 686 405 640
Average daily rate £338 £325 £325
Average daily rate % change year-on-year
+3.84% -
90% offered a daily rate of more than £200 £225 £200
10% offered a daily rate of more than £475 £475 £475
UK excluding London average daily rate £350 £350 £350
% change year-on-year
+0.14% -0.14%
Number of hourly rates quoted 63 89 83
Average hourly rate £15.50 £17.50 £17.50
Average hourly rate % change year-on-year
-11.42% -
90% offered a hourly rate of more than £10.00 £11.00 £11.00
10% offered a hourly rate of more than £25.00 £61.00 £37.00
UK excluding London average hourly rate £17.00 £17.45 £19.21
% change year-on-year
-2.57% -9.16%
2nd Line Support
North West

2nd Line Support
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Manchester

2nd Line Support
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Manchester region.

2nd Line Support Daily Rate Trend in Manchester

2nd Line Support
Daily Rate Histogram in Manchester

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the Manchester region over the 3 months to 18 April 2014.

2nd Line Support Daily Rate Histogram in Manchester

2nd Line Support
Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Manchester region.

2nd Line Support Hourly Rate Trend in Manchester

2nd Line Support
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the Manchester region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Salford +3 1 - - 1
Wigan - - - -
Bolton - - - - 1
Rochdale - - - -
2nd Line Support
North West

2nd Line Support
Top 30 Related IT Skills in Manchester

For the 6 months to 18 April 2014, IT contractor jobs across the Manchester region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 31 (91.18%) Windows
2 28 (82.35%) Active Directory
3 21 (61.76%) MS Office
4 19 (55.88%) Windows XP
4 19 (55.88%) Microsoft
5 14 (41.18%) Citrix
6 13 (38.24%) MS Exchange
6 13 (38.24%) MS Excel
7 11 (32.35%) Blackberry
7 11 (32.35%) Windows 7
8 10 (29.41%) ITIL
9 8 (23.53%) VPN
10 7 (20.59%) Blackberry Enterprise Server
10 7 (20.59%) Windows Server 2008
11 5 (14.71%) VMware Infrastructure
11 5 (14.71%) Microsoft Certification
11 5 (14.71%) HP
11 5 (14.71%) SLA
11 5 (14.71%) Wireless
11 5 (14.71%) VMware
11 5 (14.71%) Incident Management
12 4 (11.76%) MCTS
12 4 (11.76%) Smartphone
12 4 (11.76%) Lotus
12 4 (11.76%) NetWare
12 4 (11.76%) MCP
12 4 (11.76%) Windows NT
12 4 (11.76%) Windows 2000
12 4 (11.76%) IBM Notes
12 4 (11.76%) MCSE

2nd Line Support
Top Related IT Skills in Manchester by Category

For the 6 months to 18 April 2014, IT contractor jobs across the Manchester region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (38.24%) MS Exchange
2 7 (20.59%) Blackberry Enterprise Server
3 4 (11.76%) IBM Notes
4 1 (2.94%) Exchange Server 2003
4 1 (2.94%) Exchange Server 2007
Applications
1 21 (61.76%) MS Office
2 13 (38.24%) MS Excel
Cloud Services
1 1 (2.94%) Office 365
Communications & Networking
1 8 (23.53%) VPN
2 5 (14.71%) Wireless
3 1 (2.94%) Structured Cabling
3 1 (2.94%) Intranet
3 1 (2.94%) 3G
3 1 (2.94%) SAN
3 1 (2.94%) TCP/IP
3 1 (2.94%) DNS
3 1 (2.94%) GPRS
3 1 (2.94%) LAN
3 1 (2.94%) WAN
3 1 (2.94%) SMTP
3 1 (2.94%) DHCP
General
1 2 (5.88%) Financial Institution
1 2 (5.88%) Finance
2 1 (2.94%) Banking
Miscellaneous
1 11 (32.35%) Blackberry
2 4 (11.76%) Smartphone
2 4 (11.76%) iPad
3 1 (2.94%) NHS
Operating Systems
1 31 (91.18%) Windows
2 19 (55.88%) Windows XP
3 11 (32.35%) Windows 7
4 7 (20.59%) Windows Server 2008
5 4 (11.76%) NetWare
5 4 (11.76%) Windows NT
5 4 (11.76%) Windows 2000
5 4 (11.76%) Windows 8
6 3 (8.82%) Windows Server 2003
7 1 (2.94%) Windows Server 2012
7 1 (2.94%) Windows Mobile
7 1 (2.94%) Windows Vista
Processes & Methodologies
1 10 (29.41%) ITIL
2 5 (14.71%) Incident Management
3 4 (11.76%) Continuous Improvement
4 3 (8.82%) Time Management
4 3 (8.82%) Configuration Management
4 3 (8.82%) Project Management
4 3 (8.82%) Service Management
4 3 (8.82%) Change Management
5 2 (5.88%) Migration
6 1 (2.94%) Capacity Management
6 1 (2.94%) Mobile Device Management
6 1 (2.94%) Service Delivery
6 1 (2.94%) Document Management
Qualifications
1 5 (14.71%) Microsoft Certification
2 4 (11.76%) MCTS
2 4 (11.76%) MCP
2 4 (11.76%) MCSE
2 4 (11.76%) MCSA
3 1 (2.94%) SC Cleared
3 1 (2.94%) Security Cleared
Quality Assurance & Compliance
1 5 (14.71%) SLA
System Software
1 28 (82.35%) Active Directory
2 5 (14.71%) VMware Infrastructure
3 1 (2.94%) Hyper-V
3 1 (2.94%) Terminal Server
3 1 (2.94%) Terminal Services
Systems Management
1 4 (11.76%) ServiceCenter
2 1 (2.94%) Norton AntiVirus
2 1 (2.94%) Cisco IPCC
2 1 (2.94%) WSUS
2 1 (2.94%) Backup Exec
Vendors
1 19 (55.88%) Microsoft
2 14 (41.18%) Citrix
3 5 (14.71%) HP
3 5 (14.71%) VMware
4 4 (11.76%) Lotus
5 2 (5.88%) Symantec
5 2 (5.88%) Cisco
6 1 (2.94%) SolarWinds
6 1 (2.94%) Dell
6 1 (2.94%) AppSense
Manchester
Quantica Technology - London
Rate: £100 - £130 per day
Posted: 17 days ago
Manchester
Interquest - IQ ERP
Rate: £neg market rates
Posted: 24 days ago