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This section looks at the demand for the 2nd Line Support role in IT contracts within the Manchester region compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 25 July 2008 with a comparison to the same period last year.

 Second Line Support
Location
3 months to 25 Jul 2008Same period last year
Rank6654
Rank change on same period last yearDown-12
Matching contract IT job ads1514
As % of all UK contract IT job ads sampled0.020 %0.014 %
As % of the category below1.216 %1.344 %
Daily rates quoted00
Average minimum daily rate--
Average daily rate--
% change on same period last year-
Average maximum daily rate--
UK excluding London average daily rate£166£158
% change on same period last year+4.80 %
Hourly rates quoted69
Average minimum hourly rate£13.33£13.22
Average hourly rate£13.42£15.67
% change on same period last year-14.36 %
Average maximum hourly rate£13.50£18.11
UK excluding London average hourly rate£15.25£15.82
% change on same period last year-3.57 %
Manchester IT Contractor Job Market, Job TitlesJob Titles
Manchester
Matching contract IT job ads12341042
As % of all UK contract IT job ads sampled1.645 %1.054 %
Daily rates quoted230212
Average minimum daily rate£315£313
Average daily rate£333£332
% change on same period last year+0.05 %
Average maximum daily rate£350£352
UK excluding London average daily rate£357£353
% change on same period last year+1.09 %
Hourly rates quoted182116
Average minimum hourly rate£19.04£17.86
Average hourly rate£20.90£19.30
% change on same period last year+8.32 %
Average maximum hourly rate£22.77£20.73
UK excluding London average hourly rate£23.51£25.99
% change on same period last year-9.54 %
2nd Line Support North West2nd Line Support
North West

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

2nd Line Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing 2nd Line Support across the Manchester region as a proportion of the total demand within the Job Titles category.

Manchester 2nd Line Support Demand Trend

2nd Line Support
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Manchester region.

Manchester 2nd Line Support Daily Rate Trend

2nd Line Support
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Manchester region.

Manchester 2nd Line Support Hourly Rate Trend

2nd Line Support
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support across the Manchester region over the 3 months to 25 July 2008.

Manchester 2nd Line Support Hourly Rate Histogram

2nd Line Support
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT contractor jobs across the Manchester region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

129 (82.86 %)Windows
217 (48.57 %)Active Directory
314 (40.00 %)Citrix
411 (31.43 %)Microsoft
510 (28.57 %)LAN
69 (25.71 %)TCP/IP
69 (25.71 %)MS Exchange
78 (22.86 %)Windows 2000
78 (22.86 %)MetaFrame
78 (22.86 %)Microsoft Certification
78 (22.86 %)Exchange Server 2003
87 (20.00 %)Windows XP
87 (20.00 %)VMware
96 (17.14 %)VPN
96 (17.14 %)DNS
96 (17.14 %)WAN
96 (17.14 %)DHCP
105 (14.29 %)SQL Server
105 (14.29 %)MS Office
105 (14.29 %)SQL Server 7
105 (14.29 %)Blackberry
114 (11.43 %)Linux
114 (11.43 %)MCSE
123 (8.571 %)Windows NT
123 (8.571 %)Lotus Notes
123 (8.571 %)Cisco
123 (8.571 %)Windows Server 2003
123 (8.571 %)Lotus
132 (5.714 %)Exchange Server 2000
132 (5.714 %)LANDesk

2nd Line Support
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT contractor jobs across the Manchester region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Manchester IT Contractor Job Market, Application PlatformsApplication Platforms
19 (25.71 %)MS Exchange
28 (22.86 %)Exchange Server 2003
33 (8.571 %)Lotus Notes
42 (5.714 %)Exchange Server 2000
51 (2.857 %)SharePoint
Manchester IT Contractor Job Market, ApplicationsApplications
15 (14.29 %)MS Office
22 (5.714 %)MS Excel
Manchester IT Contractor Job Market, Communications & NetworkingCommunications & Networking
110 (28.57 %)LAN
29 (25.71 %)TCP/IP
36 (17.14 %)VPN
36 (17.14 %)DNS
36 (17.14 %)WAN
36 (17.14 %)DHCP
42 (5.714 %)Ethernet
51 (2.857 %)SAN
51 (2.857 %)IP Telephony
51 (2.857 %)ADSL
Manchester IT Contractor Job Market, Database & Business IntelligenceDatabase & Business Intelligence
15 (14.29 %)SQL Server
15 (14.29 %)SQL Server 7
21 (2.857 %)BusinessObjects
Manchester IT Contractor Job Market, GeneralGeneral
11 (2.857 %)Back Office
Manchester IT Contractor Job Market, MiscellaneousMiscellaneous
15 (14.29 %)Blackberry
22 (5.714 %)AS400
22 (5.714 %)NHS
Manchester IT Contractor Job Market, Operating SystemsOperating Systems
129 (82.86 %)Windows
28 (22.86 %)Windows 2000
37 (20.00 %)Windows XP
44 (11.43 %)Linux
53 (8.571 %)Windows NT
53 (8.571 %)Windows Server 2003
Manchester IT Contractor Job Market, Processes & MethodologiesProcesses & Methodologies
12 (5.714 %)ITIL
21 (2.857 %)Service Management
21 (2.857 %)Problem Management
Manchester IT Contractor Job Market, Programming LanguagesProgramming Languages
12 (5.714 %)SQL
Manchester IT Contractor Job Market, QualificationsQualifications
18 (22.86 %)Microsoft Certification
24 (11.43 %)MCSE
32 (5.714 %)MCSA
32 (5.714 %)MCP
41 (2.857 %)CCNA
41 (2.857 %)Cisco Certification
Manchester IT Contractor Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
12 (5.714 %)SLA
Manchester IT Contractor Job Market, System SoftwareSystem Software
117 (48.57 %)Active Directory
28 (22.86 %)MetaFrame
31 (2.857 %)Terminal Services
31 (2.857 %)ISA Server
31 (2.857 %)Citrix Presentation Server
Manchester IT Contractor Job Market, Systems ManagementSystems Management
12 (5.714 %)Systems Management Server (SMS)
21 (2.857 %)DameWare
21 (2.857 %)ServiceCenter
Manchester IT Contractor Job Market, VendorsVendors
114 (40.00 %)Citrix
211 (31.43 %)Microsoft
37 (20.00 %)VMware
43 (8.571 %)Cisco
43 (8.571 %)Lotus
52 (5.714 %)LANDesk
61 (2.857 %)CheckPoint
61 (2.857 %)Avaya
61 (2.857 %)Business Objects
61 (2.857 %)HP
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