The first table below looks at the demand for the 2nd Line Support role in IT contracts advertised for the Manchester region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 20 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Manchester region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 Jun 2013
Same period 2012 Same period 2011
Second Line Support
Rank 63 79 57
Rank change year-on-year
+16 -22
Contract jobs requiring a 2nd Line Support 7 5 11
As % of all contract IT jobs located in Manchester 0.720% 0.411% 1.072%
As % of the Job Titles category 0.771% 0.451% 1.142%
Number of daily rates quoted 0 1 1
Average daily rate - £140 £90
Average daily rate % change year-on-year
- +55.55%
UK excluding London average daily rate £160 £140 £160
% change year-on-year
+14.28% -12.50%
Number of hourly rates quoted 5 3 7
Average hourly rate £20.00 £15.50 £11.00
Average hourly rate % change year-on-year
+29.03% +40.90%
90% offered a hourly rate of more than £13.10 £12.70 £9.61
10% offered a hourly rate of more than £21.00 £16.70 £14.00
UK excluding London average hourly rate £15.00 £14.00 £14.00
% change year-on-year
+7.14% -
All Job Titles
Manchester
Contract IT job ads with a match in the
Job Titles category
908 1109 963
As % of all contract IT jobs located in Manchester 93.42% 91.13% 93.86%
Number of daily rates quoted 440 535 450
Average daily rate £333 £300 £300
Average daily rate % change year-on-year
+10.83% -
90% offered a daily rate of more than £225 £213 £125
10% offered a daily rate of more than £475 £440 £475
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 81 75 88
Average hourly rate £16.00 £19.50 £16.00
Average hourly rate % change year-on-year
-17.94% +21.87%
90% offered a hourly rate of more than £10.50 £11.20 £9.71
10% offered a hourly rate of more than £40.00 £36.20 £32.50
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
2nd Line Support
North West

2nd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support across the Manchester region as a proportion of the total demand within the Job Titles category.

Manchester 2nd Line Support Jobs Demand Trend

2nd Line Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Manchester region.

Manchester 2nd Line Support Daily Rate Trend

2nd Line Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Manchester region.

Manchester 2nd Line Support Hourly Rate Trend

2nd Line Support
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the Manchester region over the 3 months to 20 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Cheadle - - - -
Oldham - - - -
Rochdale - - - -
Stockport - - - -
2nd Line Support
North West

2nd Line Support
Top 30 Related IT Skills

For the 6 months to 20 June 2013, IT contractor jobs across the Manchester region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 13 (76.47%) Windows
2 9 (52.94%) Active Directory
3 8 (47.06%) Microsoft
3 8 (47.06%) Windows XP
3 8 (47.06%) MS Exchange
4 7 (41.18%) MS Office
4 7 (41.18%) Exchange Server 2003
5 6 (35.29%) Exchange Server 2007
5 6 (35.29%) Windows Server 2008
6 5 (29.41%) Windows 7
7 4 (23.53%) NHS
8 3 (17.65%) Windows Server 2003
8 3 (17.65%) DHCP
8 3 (17.65%) Cisco
8 3 (17.65%) DNS
8 3 (17.65%) VMware
9 2 (11.76%) Windows Vista
9 2 (11.76%) VMware Infrastructure
9 2 (11.76%) Citrix
9 2 (11.76%) Systems Management Server (SMS)
10 1 (5.882%) Oracle iRecruitment
10 1 (5.882%) MCTS
10 1 (5.882%) MCITP
10 1 (5.882%) Oracle Payroll
10 1 (5.882%) Microsoft Certification
10 1 (5.882%) Oracle Discoverer
10 1 (5.882%) MCSE
10 1 (5.882%) TCP/IP
10 1 (5.882%) ITIL
10 1 (5.882%) MCP

2nd Line Support
Top Related IT Skills by Category

For the 6 months to 20 June 2013, IT contractor jobs across the Manchester region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (47.06%) MS Exchange
2 7 (41.18%) Exchange Server 2003
3 6 (35.29%) Exchange Server 2007
4 1 (5.882%) Exchange Server 2010
Applications
1 7 (41.18%) MS Office
Business Applications
1 1 (5.882%) Oracle iRecruitment
1 1 (5.882%) Oracle Payroll
Communications & Networking
1 3 (17.65%) DHCP
1 3 (17.65%) DNS
2 1 (5.882%) TCP/IP
Database & Business Intelligence
1 1 (5.882%) Oracle Discoverer
Miscellaneous
1 4 (23.53%) NHS
Operating Systems
1 13 (76.47%) Windows
2 8 (47.06%) Windows XP
3 6 (35.29%) Windows Server 2008
4 5 (29.41%) Windows 7
5 3 (17.65%) Windows Server 2003
6 2 (11.76%) Windows Vista
Processes & Methodologies
1 1 (5.882%) ITIL
Programming Languages
1 1 (5.882%) C
Qualifications
1 1 (5.882%) MCTS
1 1 (5.882%) MCITP
1 1 (5.882%) Microsoft Certification
1 1 (5.882%) MCSE
1 1 (5.882%) MCP
System Software
1 9 (52.94%) Active Directory
2 2 (11.76%) VMware Infrastructure
Systems Management
1 2 (11.76%) Systems Management Server (SMS)
2 1 (5.882%) Backup Exec
Vendors
1 8 (47.06%) Microsoft
2 3 (17.65%) Cisco
2 3 (17.65%) VMware
3 2 (11.76%) Citrix
4 1 (5.882%) Oracle
4 1 (5.882%) Veeam
Manchester, North West
My client is a prestigious IT Service provider based in Manchester. There are big projects coming up in the next few months as they grow. They are looking...
ITHR
Posted: 6 June 2013