The table below looks at the statistics for the 3rd Line Support role in IT contracts advertised for the Manchester region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 4 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 Aug 2015
Same period 2014 Same period 2013
Third Line Support
Rank 67 68 69
Rank change year-on-year
+1 +1
Contract jobs requiring a 3rd Line Support 27 14 12
As % of all contract IT jobs located in Manchester 1.63% 1.12% 1.05%
As % of the Job Titles category 1.75% 1.18% 1.12%
Number of daily rates quoted 23 6 4
Average daily rate
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£288 £183 £264
Average daily rate % change year-on-year
+57.53% -30.87%
90% offered a daily rate of more than £215 £175 £156
10% offered a daily rate of more than £325 £240 £300
UK excluding London average daily rate £288 £220 £275
% change year-on-year
+30.68% -20.00%
Number of hourly rates quoted 1 4 3
Average hourly rate £19.50 £21.50 £22.50
Average hourly rate % change year-on-year
-9.30% -4.44%
UK excluding London average hourly rate £21.00 £20.00 £21.75
% change year-on-year
+5.00% -8.04%
3rd Line Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Manchester
Contract IT job ads with a match in the
Job Titles category
1541 1190 1067
As % of all contract IT jobs located in Manchester 93.00% 95.28% 93.60%
Number of daily rates quoted 936 677 533
Average daily rate £350 £326 £330
Average daily rate % change year-on-year
+7.36% -1.21%
90% offered a daily rate of more than £228 £225 £225
10% offered a daily rate of more than £500 £500 £465
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 54 59 87
Average hourly rate £13.50 £15.00 £16.00
Average hourly rate % change year-on-year
-10.00% -6.25%
90% offered a hourly rate of more than £10.50 £10.00 £10.00
10% offered a hourly rate of more than £40.00 £35.00 £25.00
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

3rd Line Support
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Manchester

3rd Line Support
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the Manchester region.

3rd Line Support Daily Rate Trend in Manchester

3rd Line Support
Daily Rate Histogram in Manchester

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support across the Manchester region over the 3 months to 4 August 2015.

3rd Line Support Daily Rate Histogram in Manchester

3rd Line Support
Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the Manchester region.

3rd Line Support Hourly Rate Trend in Manchester

3rd Line Support
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the Manchester region over the 3 months to 4 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport - 1 - -
3rd Line Support
North West

3rd Line Support
Top 30 Related IT Skills in Manchester

For the 6 months to 4 August 2015, IT contractor jobs across the Manchester region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 32 (84.21%) Windows
2 30 (78.95%) VMware
3 27 (71.05%) Active Directory
4 21 (55.26%) Citrix
5 20 (52.63%) SCCM
6 19 (50.00%) Hyper-V
7 17 (44.74%) MS Exchange
8 15 (39.47%) XenApp
8 15 (39.47%) Exchange Server 2010
9 13 (34.21%) Microsoft
10 12 (31.58%) Exchange Server 2013
11 11 (28.95%) SQL
12 10 (26.32%) Windows Server 2008
13 9 (23.68%) VMware Infrastructure
14 8 (21.05%) Windows Server 2003
15 6 (15.79%) Sophos
15 6 (15.79%) SQL Server
15 6 (15.79%) Windows Server 2012
16 5 (13.16%) MS Office
16 5 (13.16%) ITIL
16 5 (13.16%) Microsoft Certification
16 5 (13.16%) SAN
16 5 (13.16%) Veeam
17 4 (10.53%) VMware ESXi
17 4 (10.53%) SQL Server 2008
17 4 (10.53%) SCOM
17 4 (10.53%) Firewall
17 4 (10.53%) Symantec
17 4 (10.53%) McAfee
17 4 (10.53%) Backup Exec

3rd Line Support
Top Related IT Skills in Manchester by Category

For the 6 months to 4 August 2015, IT contractor jobs across the Manchester region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (44.74%) MS Exchange
2 15 (39.47%) Exchange Server 2010
3 12 (31.58%) Exchange Server 2013
4 1 (2.63%) Lync
4 1 (2.63%) IIS
Applications
1 5 (13.16%) MS Office
Cloud Services
1 4 (10.53%) Office 365
2 1 (2.63%) Mimecast
Communications & Networking
1 5 (13.16%) SAN
2 4 (10.53%) Firewall
3 2 (5.26%) LAN
3 2 (5.26%) WAN
3 2 (5.26%) DHCP
3 2 (5.26%) VPN
4 1 (2.63%) DNS
4 1 (2.63%) VoIP
4 1 (2.63%) Wi-Fi
Database & Business Intelligence
1 6 (15.79%) SQL Server
2 4 (10.53%) SQL Server 2008
3 2 (5.26%) SQL Server 2012
3 2 (5.26%) SQL Server 2005
4 1 (2.63%) SQL Server Integration Services
4 1 (2.63%) SQL Server Reporting Services
General
1 3 (7.89%) Finance
2 2 (5.26%) Retail
3 1 (2.63%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (5.26%) Application Packaging
Miscellaneous
1 1 (2.63%) Thin Client
1 1 (2.63%) Fat Client
1 1 (2.63%) Analytical Skills
Operating Systems
1 32 (84.21%) Windows
2 10 (26.32%) Windows Server 2008
3 8 (21.05%) Windows Server 2003
4 6 (15.79%) Windows Server 2012
5 2 (5.26%) Windows 2000
5 2 (5.26%) Windows NT
6 1 (2.63%) Windows XP
6 1 (2.63%) Linux
6 1 (2.63%) CentOS
6 1 (2.63%) Windows 7
Processes & Methodologies
1 5 (13.16%) ITIL
2 3 (7.89%) Migration
2 3 (7.89%) Incident Management
3 1 (2.63%) Information Security
Programming Languages
1 11 (28.95%) SQL
2 3 (7.89%) PowerShell
3 2 (5.26%) T-SQL
3 2 (5.26%) VBScript
3 2 (5.26%) VB
Qualifications
1 5 (13.16%) Microsoft Certification
2 4 (10.53%) CCNA
2 4 (10.53%) Cisco Certification
3 3 (7.89%) VMware Certified Professional (VCP)
3 3 (7.89%) CCA
3 3 (7.89%) Citrix Certification
4 1 (2.63%) ITIL Certification
Quality Assurance & Compliance
1 1 (2.63%) ISO/IEC 27001
System Software
1 27 (71.05%) Active Directory
2 19 (50.00%) Hyper-V
3 15 (39.47%) XenApp
4 9 (23.68%) VMware Infrastructure
5 4 (10.53%) VMware ESXi
6 3 (7.89%) vSphere
7 2 (5.26%) XenDesktop
Systems Management
1 20 (52.63%) SCCM
2 4 (10.53%) SCOM
2 4 (10.53%) Backup Exec
3 1 (2.63%) Norton AntiVirus
Vendors
1 30 (78.95%) VMware
2 21 (55.26%) Citrix
3 13 (34.21%) Microsoft
4 6 (15.79%) Sophos
5 5 (13.16%) Veeam
6 4 (10.53%) Symantec
6 4 (10.53%) McAfee
7 3 (7.89%) Cisco
8 2 (5.26%) NetApp
9 1 (2.63%) Veritas
9 1 (2.63%) Red Hat
9 1 (2.63%) CheckPoint
9 1 (2.63%) Juniper
9 1 (2.63%) ScanSafe
9 1 (2.63%) Nimble Storage