The table below looks at the statistics for Customer Engagement skills in IT contracts advertised for the Manchester region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 5 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Mar 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 89 76 72
Rank change year-on-year
-13 -4
Contract jobs citing Customer Engagement 1 5 4
As % of all contract IT jobs located in Manchester 0.064% 0.41% 0.43%
As % of the Processes & Methodologies category 0.087% 0.57% 0.61%
Number of daily rates quoted 1 2 0
Average daily rate
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£500 £388 -
Average daily rate % change year-on-year
+29.03% -
UK excluding London average daily rate £425 £350 £500
% change year-on-year
+21.42% -30.00%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £21.58 - -
Customer Engagement
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Contract IT job ads with a match in the
Processes & Methodologies category
1143 884 660
As % of all contract IT jobs located in Manchester 73.32% 73.30% 71.74%
Number of daily rates quoted 649 468 349
Average daily rate £388 £350 £325
Average daily rate % change year-on-year
+10.71% +7.69%
90% offered a daily rate of more than £275 £260 £250
10% offered a daily rate of more than £550 £475 £450
UK excluding London average daily rate £400 £375 £363
% change year-on-year
+6.66% +3.44%
Number of hourly rates quoted 24 33 32
Average hourly rate £18.50 £16.75 £23.50
Average hourly rate % change year-on-year
+10.44% -28.72%
90% offered a hourly rate of more than £11.50 £9.05 £10.00
10% offered a hourly rate of more than £24.90 £33.00 £61.00
UK excluding London average hourly rate £30.00 £27.50 £31.00
% change year-on-year
+9.09% -11.29%

Customer Engagement
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of IT contractor jobs citing Customer Engagement across the Manchester region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Manchester

Customer Engagement
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the Manchester region.

Customer Engagement Daily Rate Trend in Manchester

Customer Engagement
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Engagement within the Manchester region over the 3 months to 5 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bolton - - - -
Customer Engagement
North West

Customer Engagement
Top 17 Related IT Skills in Manchester

For the 6 months to 5 March 2015, IT contractor jobs across the Manchester region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement.

1 1 (33.33%) XML
1 1 (33.33%) PRINCE2
1 1 (33.33%) Windows
1 1 (33.33%) MSI
1 1 (33.33%) Management Information System
1 1 (33.33%) Finance
1 1 (33.33%) VMware
1 1 (33.33%) Microsoft App-V
1 1 (33.33%) Programme Management
1 1 (33.33%) Retail
1 1 (33.33%) Application Packaging
1 1 (33.33%) SCCM
1 1 (33.33%) VMware Infrastructure
1 1 (33.33%) PowerShell
1 1 (33.33%) Windows 7
1 1 (33.33%) Test Strategy
1 1 (33.33%) Customer Insight

Customer Engagement
Top Related IT Skills in Manchester by Category

For the 6 months to 5 March 2015, IT contractor jobs across the Manchester region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Development Applications
1 1 (33.33%) MSI
General
1 1 (33.33%) Finance
1 1 (33.33%) Retail
Job Titles
1 1 (33.33%) Project Manager
1 1 (33.33%) Senior Manager
1 1 (33.33%) Senior Project Manager
1 1 (33.33%) Head of Development
Libraries, Frameworks & Software Standards
1 1 (33.33%) XML
1 1 (33.33%) Application Packaging
Miscellaneous
1 1 (33.33%) Management Information System
Operating Systems
1 1 (33.33%) Windows
1 1 (33.33%) Windows 7
Processes & Methodologies
1 1 (33.33%) PRINCE2
1 1 (33.33%) Programme Management
1 1 (33.33%) Test Strategy
1 1 (33.33%) Customer Insight
Programming Languages
1 1 (33.33%) PowerShell
System Software
1 1 (33.33%) Microsoft App-V
1 1 (33.33%) VMware Infrastructure
Systems Management
1 1 (33.33%) SCCM
Vendors
1 1 (33.33%) VMware