The table below looks at the statistics for Customer Engagement skills in IT contracts advertised for the Manchester region. Included is a guide to the contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 16 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
16 Jan 2017
Same period 2016 Same period 2015
Customer Engagement
North West / Manchester
Rank 91 95 89
Rank change year-on-year
+4 -6
Contract jobs citing Customer Engagement 5 13 1
As % of all contract IT jobs located in Manchester 0.36% 0.67% 0.071%
As % of the Processes & Methodologies category 0.43% 0.82% 0.092%
Number of daily rates quoted 4 5 1
Median daily rate £383 £330 £300
Median daily rate % change year-on-year
+15.90% +10.00%
UK excluding London median daily rate £410 £394 £400
% change year-on-year
+4.12% -1.56%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - £21.58

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Contract IT job ads with a match in the
Processes & Methodologies category
1166 1587 1082
As % of all contract IT jobs located in Manchester 83.05% 82.31% 76.90%
Number of daily rates quoted 738 925 668
Median daily rate £400 £375 £350
Median daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £295 £273 £265
10% offered a daily rate of more than £550 £500 £550
UK excluding London median daily rate £410 £400 £390
% change year-on-year
+2.50% +2.56%
Number of hourly rates quoted 14 36 34
Median hourly rate £29.50 £19.00 £17.50
Median hourly rate % change year-on-year
+55.26% +8.57%
90% offered a hourly rate of more than £14.63 £12.50 £11.50
10% offered a hourly rate of more than £41.25 £40.00 £28.13
UK excluding London median hourly rate £35.00 £39.00 £26.00
% change year-on-year
-10.25% +50.00%

Customer Engagement
Jobs Demand Trend in Manchester

The demand trend of contract jobs across the Manchester region citing Customer Engagement as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Manchester

Customer Engagement
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the Manchester region.

Customer Engagement Daily Rate Trend in Manchester

Customer Engagement
Top 25 Related IT Skills in Manchester

For the 6 months to 16 January 2017, IT contractor jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Manchester region with a requirement for Customer Engagement.

1 5 (50.00%) Risk Management
1 5 (50.00%) Project Governance
2 4 (40.00%) Finance
3 3 (30.00%) Stakeholder Management
3 3 (30.00%) Programme Management
3 3 (30.00%) Data Centre
3 3 (30.00%) Banking
4 2 (20.00%) Migration
5 1 (10.00%) CMS
5 1 (10.00%) C#
5 1 (10.00%) SQL
5 1 (10.00%) .NET
5 1 (10.00%) DB2
5 1 (10.00%) PRINCE2
5 1 (10.00%) AIX
5 1 (10.00%) Data Warehouse
5 1 (10.00%) Business Intelligence
5 1 (10.00%) IBM
5 1 (10.00%) Active Directory
5 1 (10.00%) Middleware
5 1 (10.00%) Unit Testing
5 1 (10.00%) Data Migration
5 1 (10.00%) Sitecore CMS
5 1 (10.00%) Sitecore
5 1 (10.00%) Target Operating Model

Customer Engagement
Top Related IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (10.00%) CMS
1 1 (10.00%) Sitecore CMS
Database & Business Intelligence
1 1 (10.00%) Data Warehouse
1 1 (10.00%) DB2
General
1 4 (40.00%) Finance
2 3 (30.00%) Banking
Job Titles
1 5 (50.00%) Governance Manager
1 5 (50.00%) Project Governance Manager
1 5 (50.00%) Project Manager
2 3 (30.00%) Architect
3 1 (10.00%) .NET Developer
3 1 (10.00%) .NET Software Developer
3 1 (10.00%) Analyst
3 1 (10.00%) Business Analyst
3 1 (10.00%) Business Change Manager
3 1 (10.00%) Business Change Project Manager
3 1 (10.00%) Business Intelligence Analyst
3 1 (10.00%) C# Developer
3 1 (10.00%) C# Software Developer
3 1 (10.00%) Data Architect
3 1 (10.00%) Data Centre Architect
3 1 (10.00%) Developer
3 1 (10.00%) Middleware Architect
3 1 (10.00%) Sitecore Developer
3 1 (10.00%) Software Developer
3 1 (10.00%) Strategy Manager
Libraries, Frameworks & Software Standards
1 1 (10.00%) .NET
1 1 (10.00%) Middleware
Miscellaneous
1 3 (30.00%) Data Centre
Operating Systems
1 1 (10.00%) AIX
Processes & Methodologies
1 5 (50.00%) Project Governance
1 5 (50.00%) Risk Management
2 3 (30.00%) Programme Management
2 3 (30.00%) Stakeholder Management
3 2 (20.00%) Migration
4 1 (10.00%) Business Intelligence
4 1 (10.00%) Data Migration
4 1 (10.00%) PRINCE2
4 1 (10.00%) Target Operating Model
4 1 (10.00%) Unit Testing
Programming Languages
1 1 (10.00%) C#
1 1 (10.00%) SQL
System Software
1 1 (10.00%) Active Directory
Vendors
1 1 (10.00%) IBM
1 1 (10.00%) Sitecore