The table below looks at the statistics for Customer Engagement skills in IT contracts advertised for the Manchester region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 90 72 81
Rank change year-on-year
-18 +9
Contract jobs citing Customer Engagement 1 11 2
As % of all contract IT jobs located in Manchester 0.071% 0.95% 0.16%
As % of the Processes & Methodologies category 0.10% 1.29% 0.23%
Number of daily rates quoted 1 6 0
Average daily rate
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£300 £213 -
Average daily rate % change year-on-year
+41.17% -
UK excluding London average daily rate £375 £420 £500
% change year-on-year
-10.71% -16.00%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £21.58 - £16.38
Customer Engagement
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Contract IT job ads with a match in the
Processes & Methodologies category
1000 855 864
As % of all contract IT jobs located in Manchester 71.17% 74.03% 70.76%
Number of daily rates quoted 626 450 431
Average daily rate £350 £350 £325
Average daily rate % change year-on-year
- +7.69%
90% offered a daily rate of more than £251 £240 £200
10% offered a daily rate of more than £525 £475 £425
UK excluding London average daily rate £388 £365 £365
% change year-on-year
+6.16% -
Number of hourly rates quoted 34 44 49
Average hourly rate £16.75 £18.00 £25.00
Average hourly rate % change year-on-year
-6.94% -28.00%
90% offered a hourly rate of more than £11.50 £9.50 £12.40
10% offered a hourly rate of more than £28.13 £48.70 £87.50
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

Customer Engagement
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of IT contractor jobs citing Customer Engagement across the Manchester region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Manchester

Customer Engagement
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the Manchester region.

Customer Engagement Daily Rate Trend in Manchester

Customer Engagement
Top 12 Related IT Skills in Manchester

For the 6 months to 19 December 2014, IT contractor jobs across the Manchester region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement.

1 1 (50.00%) XML
1 1 (50.00%) Windows
1 1 (50.00%) MSI
1 1 (50.00%) VMware
1 1 (50.00%) Microsoft App-V
1 1 (50.00%) Retail
1 1 (50.00%) Application Packaging
1 1 (50.00%) SCCM
1 1 (50.00%) VMware Infrastructure
1 1 (50.00%) PowerShell
1 1 (50.00%) Windows 7
1 1 (50.00%) Customer Insight

Customer Engagement
Top Related IT Skills in Manchester by Category

For the 6 months to 19 December 2014, IT contractor jobs across the Manchester region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Development Applications
1 1 (50.00%) MSI
General
1 1 (50.00%) Retail
Job Titles
1 1 (50.00%) Head of Development
Libraries, Frameworks & Software Standards
1 1 (50.00%) XML
1 1 (50.00%) Application Packaging
Operating Systems
1 1 (50.00%) Windows
1 1 (50.00%) Windows 7
Processes & Methodologies
1 1 (50.00%) Customer Insight
Programming Languages
1 1 (50.00%) PowerShell
System Software
1 1 (50.00%) Microsoft App-V
1 1 (50.00%) VMware Infrastructure
Systems Management
1 1 (50.00%) SCCM
Vendors
1 1 (50.00%) VMware