The first table below looks at the demand for the Help Desk Support role in IT contracts advertised for the Manchester region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Support in their job title over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Manchester region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2013
Same period 2012 Same period 2011
Help Desk Support
Rank 73 83 65
Rank change year-on-year
+10 -18
Contract jobs requiring a Help Desk Support 2 5 4
As % of all contract IT jobs located in Manchester 0.212% 0.381% 0.391%
As % of the Job Titles category 0.227% 0.413% 0.414%
Number of daily rates quoted 0 1 0
Average daily rate - £155 -
UK excluding London average daily rate £100 £138 £100
% change year-on-year
-27.27% +37.50%
Number of hourly rates quoted 2 3 4
Average hourly rate £17.50 £9.00 £11.00
Average hourly rate % change year-on-year
+94.44% -18.18%
UK excluding London average hourly rate £11.50 £11.50 £11.00
% change year-on-year
- +4.54%
All Job Titles
Manchester
Contract IT job ads with a match in the
Job Titles category
880 1211 966
As % of all contract IT jobs located in Manchester 93.42% 92.23% 94.34%
Number of daily rates quoted 415 592 428
Average daily rate £325 £325 £300
Average daily rate % change year-on-year
- +8.33%
90% offered a daily rate of more than £213 £225 £130
10% offered a daily rate of more than £450 £450 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 76 78 77
Average hourly rate £17.00 £18.50 £16.00
Average hourly rate % change year-on-year
-8.10% +15.62%
90% offered a hourly rate of more than £11.00 £12.00 £9.75
10% offered a hourly rate of more than £82.50 £35.00 £27.50
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Help Desk Support
North West

Help Desk Support
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Support across the Manchester region as a proportion of the total demand within the Job Titles category.

Manchester Help Desk Support Jobs Demand Trend

Help Desk Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support across the Manchester region.

Manchester Help Desk Support Daily Rate Trend

Help Desk Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support across the Manchester region.

Manchester Help Desk Support Hourly Rate Trend

Help Desk Support
Top 13 Related IT Skills

For the 6 months to 22 May 2013, IT contractor jobs across the Manchester region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support in their job title.

1 2 (50.00%) ITIL
1 2 (50.00%) Windows
1 2 (50.00%) SharePoint
1 2 (50.00%) MS Exchange
1 2 (50.00%) DHCP
1 2 (50.00%) DNS
1 2 (50.00%) Sarbanes-Oxley
1 2 (50.00%) Risk Management
1 2 (50.00%) Finance
1 2 (50.00%) Knowledge Management
1 2 (50.00%) Exchange Server 2003
1 2 (50.00%) Problem Management
1 2 (50.00%) Root Cause Analysis

Help Desk Support
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT contractor jobs across the Manchester region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (50.00%) SharePoint
1 2 (50.00%) MS Exchange
1 2 (50.00%) Exchange Server 2003
Communications & Networking
1 2 (50.00%) DHCP
1 2 (50.00%) DNS
General
1 2 (50.00%) Finance
Operating Systems
1 2 (50.00%) Windows
Processes & Methodologies
1 2 (50.00%) ITIL
1 2 (50.00%) Risk Management
1 2 (50.00%) Knowledge Management
1 2 (50.00%) Problem Management
1 2 (50.00%) Root Cause Analysis
Quality Assurance & Compliance
1 2 (50.00%) Sarbanes-Oxley
Manchester, Lancashire
Sharepoint, Service Manager 7) Understand and comply with SOX, Information Risk Management and Trust Domain policies and guidelines in daily work routines... Solid base knowledge of support processes...
Eaglecliff
Rate: From £15 to £20 per hour
Posted: 17 May 2013