The table below looks at the statistics for the Help Desk Support role in IT contracts advertised for the Manchester region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Support in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 82 72 91
Rank change year-on-year
-10 +19
Contract jobs requiring a Help Desk Support 4 10 4
As % of all contract IT jobs located in Manchester 0.31% 0.83% 0.28%
As % of the Job Titles category 0.32% 0.88% 0.30%
Number of daily rates quoted 1 0 0
Average daily rate
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of your Daily Rate
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£125 - -
UK excluding London average daily rate £120 £106 £111
% change year-on-year
+12.94% -4.49%
Number of hourly rates quoted 3 10 1
Average hourly rate £12.50 £17.50 £9.00
Average hourly rate % change year-on-year
-28.57% +94.44%
UK excluding London average hourly rate £12.50 £11.75 £13.00
% change year-on-year
+6.38% -9.61%
Help Desk Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Manchester
Contract IT job ads with a match in the
Job Titles category
1242 1134 1321
As % of all contract IT jobs located in Manchester 95.03% 94.03% 90.85%
Number of daily rates quoted 741 580 640
Average daily rate £325 £333 £315
Average daily rate % change year-on-year
-2.25% +5.55%
90% offered a daily rate of more than £213 £213 £190
10% offered a daily rate of more than £500 £475 £450
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 54 89 108
Average hourly rate £15.00 £17.50 £18.00
Average hourly rate % change year-on-year
-14.28% -2.77%
90% offered a hourly rate of more than £11.20 £10.50 £10.50
10% offered a hourly rate of more than £37.50 £22.50 £37.50
UK excluding London average hourly rate £16.61 £17.00 £18.00
% change year-on-year
-2.30% -5.55%

Help Desk Support
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Support in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Manchester

Help Desk Support
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support across the Manchester region.

Help Desk Support Daily Rate Trend in Manchester

Help Desk Support
Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support across the Manchester region.

Help Desk Support Hourly Rate Trend in Manchester

Help Desk Support
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Support within the Manchester region over the 3 months to 27 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bury - - - -
Help Desk Support
North West

Help Desk Support
Top 22 Related IT Skills in Manchester

For the 6 months to 27 August 2014, IT contractor jobs across the Manchester region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support in their job title.

1 5 (71.43%) Microsoft
2 4 (57.14%) MS Office
3 3 (42.86%) MS Excel
4 2 (28.57%) Windows XP
4 2 (28.57%) Active Directory
4 2 (28.57%) Citrix
4 2 (28.57%) Service Management
4 2 (28.57%) Change Management
4 2 (28.57%) Intranet
4 2 (28.57%) Windows
4 2 (28.57%) Incident Management
4 2 (28.57%) Problem Management
5 1 (14.29%) Service Desk Management
5 1 (14.29%) Dutch Language
5 1 (14.29%) French Language
5 1 (14.29%) Norwegian Language
5 1 (14.29%) Portuguese Language
5 1 (14.29%) Swedish Language
5 1 (14.29%) Management Information System
5 1 (14.29%) ITIL Certification
5 1 (14.29%) SLA
5 1 (14.29%) ITIL

Help Desk Support
Top Related IT Skills in Manchester by Category

For the 6 months to 27 August 2014, IT contractor jobs across the Manchester region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Applications
1 4 (57.14%) MS Office
2 3 (42.86%) MS Excel
Communications & Networking
1 2 (28.57%) Intranet
General
1 1 (14.29%) Dutch Language
1 1 (14.29%) French Language
1 1 (14.29%) Norwegian Language
1 1 (14.29%) Portuguese Language
1 1 (14.29%) Swedish Language
Miscellaneous
1 1 (14.29%) Management Information System
Operating Systems
1 2 (28.57%) Windows
1 2 (28.57%) Windows XP
Processes & Methodologies
1 2 (28.57%) Service Management
1 2 (28.57%) Change Management
1 2 (28.57%) Incident Management
1 2 (28.57%) Problem Management
2 1 (14.29%) Service Desk Management
2 1 (14.29%) ITIL
Qualifications
1 1 (14.29%) ITIL Certification
Quality Assurance & Compliance
1 1 (14.29%) SLA
System Software
1 2 (28.57%) Active Directory
Vendors
1 5 (71.43%) Microsoft
2 2 (28.57%) Citrix