The table below looks at the statistics for the Help Desk Support role in IT contracts advertised for the Manchester region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Support in their job title over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
Help Desk Support
Rank 89 79 65
Rank change year-on-year
-10 -14
Contract jobs requiring a Help Desk Support 6 2 5
As % of all contract IT jobs located in Manchester 0.39% 0.16% 0.51%
As % of the Job Titles category 0.42% 0.16% 0.54%
Number of daily rates quoted 0 0 0
Average daily rate
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- - -
UK excluding London average daily rate £130 £125 £101
% change year-on-year
+4.00% +23.76%
Number of hourly rates quoted 4 2 5
Average hourly rate £10.00 £16.25 £17.50
Average hourly rate % change year-on-year
-38.46% -7.14%
UK excluding London average hourly rate £11.00 £12.50 £12.00
% change year-on-year
-12.00% +4.16%
Help Desk Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Manchester
Contract IT job ads with a match in the
Job Titles category
1435 1218 923
As % of all contract IT jobs located in Manchester 94.35% 94.79% 93.61%
Number of daily rates quoted 847 656 454
Average daily rate £350 £338 £330
Average daily rate % change year-on-year
+3.70% +2.27%
90% offered a daily rate of more than £220 £225 £220
10% offered a daily rate of more than £500 £500 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 60 59 81
Average hourly rate £13.87 £15.50 £16.00
Average hourly rate % change year-on-year
-10.51% -3.12%
90% offered a hourly rate of more than £10.50 £11.20 £10.50
10% offered a hourly rate of more than £35.00 £37.49 £33.00
UK excluding London average hourly rate £16.25 £16.50 £17.50
% change year-on-year
-1.51% -5.71%

Help Desk Support
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Support in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Manchester

Help Desk Support
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support across the Manchester region.

Help Desk Support Daily Rate Trend in Manchester

Help Desk Support
Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support across the Manchester region.

Help Desk Support Hourly Rate Trend in Manchester

Help Desk Support
Top 30 Related IT Skills in Manchester

For the 6 months to 30 June 2015, IT contractor jobs across the Manchester region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support in their job title.

1 8 (100.00%) Windows
1 8 (100.00%) Microsoft
2 7 (87.50%) MS Office
3 6 (75.00%) Active Directory
4 4 (50.00%) Windows XP
4 4 (50.00%) Windows 7
5 3 (37.50%) Office 365
5 3 (37.50%) MS Excel
5 3 (37.50%) ITIL
5 3 (37.50%) Handset
5 3 (37.50%) Windows Mobile
5 3 (37.50%) SCCM
6 2 (25.00%) Microsoft Certification
6 2 (25.00%) ITIL Certification
6 2 (25.00%) Windows Server 2003
6 2 (25.00%) LAN
6 2 (25.00%) WAN
7 1 (12.50%) Windows Server 2012
7 1 (12.50%) MCITP
7 1 (12.50%) Exchange Server 2010
7 1 (12.50%) SLA
7 1 (12.50%) VoIP
7 1 (12.50%) Citrix
7 1 (12.50%) MCP
7 1 (12.50%) MCSA
7 1 (12.50%) SharePoint
7 1 (12.50%) MS Exchange
7 1 (12.50%) Windows Server 2008
7 1 (12.50%) Windows 2000 Server
7 1 (12.50%) PDA

Help Desk Support
Top Related IT Skills in Manchester by Category

For the 6 months to 30 June 2015, IT contractor jobs across the Manchester region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (12.50%) SharePoint
1 1 (12.50%) MS Exchange
1 1 (12.50%) Exchange Server 2007
1 1 (12.50%) Exchange Server 2010
Applications
1 7 (87.50%) MS Office
2 3 (37.50%) MS Excel
Cloud Services
1 3 (37.50%) Office 365
Communications & Networking
1 2 (25.00%) LAN
1 2 (25.00%) WAN
2 1 (12.50%) VoIP
Miscellaneous
1 3 (37.50%) Handset
2 1 (12.50%) PDA
Operating Systems
1 8 (100.00%) Windows
2 4 (50.00%) Windows XP
2 4 (50.00%) Windows 7
3 3 (37.50%) Windows Mobile
4 2 (25.00%) Windows Server 2003
5 1 (12.50%) Windows Server 2008
5 1 (12.50%) Windows 2000 Server
5 1 (12.50%) Windows Server 2012
Processes & Methodologies
1 3 (37.50%) ITIL
2 1 (12.50%) Incident Management
Qualifications
1 2 (25.00%) Microsoft Certification
1 2 (25.00%) ITIL Certification
2 1 (12.50%) MCITP
2 1 (12.50%) MCP
2 1 (12.50%) MCSA
Quality Assurance & Compliance
1 1 (12.50%) SLA
System Software
1 6 (75.00%) Active Directory
Systems Management
1 3 (37.50%) SCCM
Vendors
1 8 (100.00%) Microsoft
2 1 (12.50%) Citrix
2 1 (12.50%) VMware
Manchester, Lancashire
HAYS INFORMATION TECHNOLOGY
Rate: £10.00 per hour
Posted: 6 days ago