The first table below looks at the demand for the Service Analyst role in IT contracts advertised for the Manchester region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Manchester region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Service Analyst
Rank 66 77 61
Rank change year-on-year
+11 -16
Contract jobs requiring a Service Analyst 7 7 10
As % of all contract IT jobs located in Manchester 0.766% 0.538% 0.964%
As % of the Job Titles category 0.816% 0.587% 1.022%
Number of daily rates quoted 3 0 2
Average daily rate £120 - £110
UK excluding London average daily rate £120 £138 £142
% change year-on-year
-12.72% -3.16%
Number of hourly rates quoted 1 4 5
Average hourly rate £11.00 £17.00 £12.50
Average hourly rate % change year-on-year
-35.29% +36.00%
UK excluding London average hourly rate £12.50 £13.00 £12.40
% change year-on-year
-3.84% +4.83%
All Job Titles
Manchester
Contract IT job ads with a match in the
Job Titles category
858 1192 978
As % of all contract IT jobs located in Manchester 93.87% 91.62% 94.31%
Number of daily rates quoted 399 587 427
Average daily rate £325 £325 £300
Average daily rate % change year-on-year
- +8.33%
90% offered a daily rate of more than £213 £225 £130
10% offered a daily rate of more than £450 £450 £495
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 74 74 75
Average hourly rate £17.00 £18.50 £16.50
Average hourly rate % change year-on-year
-8.10% +12.12%
90% offered a hourly rate of more than £11.00 £11.98 £9.75
10% offered a hourly rate of more than £87.50 £33.32 £27.50
UK excluding London average hourly rate £17.50 £18.50 £20.00
% change year-on-year
-5.40% -7.50%
Service Analyst
North West

Service Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst across the Manchester region as a proportion of the total demand within the Job Titles category.

Manchester Service Analyst Jobs Demand Trend

Service Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the Manchester region.

Manchester Service Analyst Daily Rate Trend

Service Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the Manchester region.

Manchester Service Analyst Hourly Rate Trend

Service Analyst
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT contractor jobs across the Manchester region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 11 (61.11%) ITIL
1 11 (61.11%) Windows
2 10 (55.56%) Microsoft
3 9 (50.00%) Active Directory
4 8 (44.44%) MS Office
4 8 (44.44%) MS Excel
5 5 (27.78%) Incident Management
6 4 (22.22%) SLA
6 4 (22.22%) Service Management
6 4 (22.22%) Windows XP
7 3 (16.67%) Lotus Notes
7 3 (16.67%) Citrix
7 3 (16.67%) MS Exchange
7 3 (16.67%) Lotus
7 3 (16.67%) Blackberry
7 3 (16.67%) Windows 7
8 2 (11.11%) Exchange Server 2007
8 2 (11.11%) PDA
8 2 (11.11%) CTI
8 2 (11.11%) LAN
8 2 (11.11%) TCP/IP
8 2 (11.11%) WAN
8 2 (11.11%) iPad
9 1 (5.556%) Mingle
9 1 (5.556%) Exchange Server 2010
9 1 (5.556%) Change Control
9 1 (5.556%) Analytics
9 1 (5.556%) DHCP
9 1 (5.556%) Ethernet
9 1 (5.556%) NetWare

Service Analyst
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT contractor jobs across the Manchester region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (16.67%) Lotus Notes
1 3 (16.67%) MS Exchange
2 2 (11.11%) Exchange Server 2007
3 1 (5.556%) Exchange Server 2010
3 1 (5.556%) CICS
3 1 (5.556%) Blackberry Enterprise Server
3 1 (5.556%) WorkSite
Applications
1 8 (44.44%) MS Office
1 8 (44.44%) MS Excel
2 1 (5.556%) MS Visio
2 1 (5.556%) Acrobat
2 1 (5.556%) Spreadsheet
2 1 (5.556%) Mingle
2 1 (5.556%) MS Project
Business Applications
1 1 (5.556%) Maximo
1 1 (5.556%) Google Analytics
Communications & Networking
1 2 (11.11%) LAN
1 2 (11.11%) WAN
1 2 (11.11%) TCP/IP
1 2 (11.11%) CTI
2 1 (5.556%) 3G
2 1 (5.556%) Wireless
2 1 (5.556%) VPN
2 1 (5.556%) DNS
2 1 (5.556%) DHCP
2 1 (5.556%) Ethernet
2 1 (5.556%) VoIP
General
1 1 (5.556%) Finance
1 1 (5.556%) Publishing
Miscellaneous
1 3 (16.67%) Blackberry
2 2 (11.11%) PDA
2 2 (11.11%) iPad
3 1 (5.556%) Visualisation
3 1 (5.556%) Management Information System
3 1 (5.556%) AS400
Operating Systems
1 11 (61.11%) Windows
2 4 (22.22%) Windows XP
3 3 (16.67%) Windows 7
4 1 (5.556%) Windows NT
4 1 (5.556%) NetWare
4 1 (5.556%) Windows Server 2003
4 1 (5.556%) Windows Server 2008
Processes & Methodologies
1 11 (61.11%) ITIL
2 5 (27.78%) Incident Management
3 4 (22.22%) Service Management
4 1 (5.556%) Service Delivery
4 1 (5.556%) Risk Management
4 1 (5.556%) Practice Management
4 1 (5.556%) Programme Management
4 1 (5.556%) Data Management
4 1 (5.556%) Statistical Analysis
4 1 (5.556%) Risk Analysis
4 1 (5.556%) Time Management
4 1 (5.556%) Change Control
4 1 (5.556%) Analytics
4 1 (5.556%) PRINCE2
Qualifications
1 1 (5.556%) MCP
1 1 (5.556%) Postgraduate
1 1 (5.556%) MCSA
1 1 (5.556%) Microsoft Certification
1 1 (5.556%) ITIL Certification
1 1 (5.556%) ECDL
1 1 (5.556%) MCITP
Quality Assurance & Compliance
1 4 (22.22%) SLA
System Software
1 9 (50.00%) Active Directory
Systems Management
1 1 (5.556%) DameWare
Vendors
1 10 (55.56%) Microsoft
2 3 (16.67%) Citrix
2 3 (16.67%) Lotus
3 1 (5.556%) Remedy
3 1 (5.556%) VMware
3 1 (5.556%) Google
3 1 (5.556%) Novell
3 1 (5.556%) Adobe
Manchester, North West
The objective of the position is to provide a user support function or 'Service Desk' facility to all members of the company and undertake technical projects when required...
Hudson
Rate: £22000 - £25000 per annum
Posted: 17 May 2013