The table below looks at the statistics for the Service Desk Analyst role in IT contracts advertised for the Manchester region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 71 57 73
Rank change year-on-year
-14 +16
Contract jobs requiring a Service Desk Analyst 18 21 4
As % of all contract IT jobs located in Manchester 1.19% 1.69% 0.42%
As % of the Job Titles category 1.26% 1.82% 0.45%
Number of daily rates quoted 6 10 1
Average daily rate
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£166 £115 £140
Average daily rate % change year-on-year
+44.56% -17.85%
UK excluding London average daily rate £120 £120 £110
% change year-on-year
+0.20% +9.09%
Number of hourly rates quoted 9 11 1
Average hourly rate £12.50 £14.50 £11.00
Average hourly rate % change year-on-year
-13.79% +31.81%
UK excluding London average hourly rate £12.50 £14.00 £12.50
% change year-on-year
-10.71% +12.00%
Service Desk Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Manchester
Contract IT job ads with a match in the
Job Titles category
1427 1154 880
As % of all contract IT jobs located in Manchester 94.13% 93.14% 93.42%
Number of daily rates quoted 777 605 415
Average daily rate £360 £338 £325
Average daily rate % change year-on-year
+6.66% +3.84%
90% offered a daily rate of more than £220 £193 £215
10% offered a daily rate of more than £513 £475 £450
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 63 59 76
Average hourly rate £13.94 £15.50 £17.00
Average hourly rate % change year-on-year
-10.09% -8.82%
90% offered a hourly rate of more than £11.00 £11.33 £11.00
10% offered a hourly rate of more than £32.50 £40.00 £82.50
UK excluding London average hourly rate £16.00 £17.00 £17.50
% change year-on-year
-5.88% -2.85%

Service Desk Analyst
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Manchester

Service Desk Analyst
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Manchester region.

Service Desk Analyst Daily Rate Trend in Manchester

Service Desk Analyst
Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Manchester region.

Service Desk Analyst Hourly Rate Trend in Manchester

Service Desk Analyst
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Analyst within the Manchester region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport - 1 - - 2
Service Desk Analyst
North West

Service Desk Analyst
Top 30 Related IT Skills in Manchester

For the 6 months to 22 May 2015, IT contractor jobs across the Manchester region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 31 (79.49%) Windows
2 23 (58.97%) ITIL
3 22 (56.41%) MS Office
4 21 (53.85%) Active Directory
5 17 (43.59%) Microsoft
6 12 (30.77%) Windows 7
7 11 (28.21%) Incident Management
7 11 (28.21%) MS Excel
8 8 (20.51%) Microsoft Certification
8 8 (20.51%) Windows XP
9 7 (17.95%) SLA
10 5 (12.82%) Windows NT
10 5 (12.82%) Service Management
10 5 (12.82%) Legal
10 5 (12.82%) ITIL Foundation Certificate
11 4 (10.26%) Finance
12 3 (7.69%) CICS
13 2 (5.13%) Windows Server 2003
13 2 (5.13%) Intranet
13 2 (5.13%) ITIL Certification
13 2 (5.13%) HP
13 2 (5.13%) MS Exchange
13 2 (5.13%) LAN
13 2 (5.13%) WAN
13 2 (5.13%) MCITP
14 1 (2.56%) Windows Mobile
14 1 (2.56%) PDA
14 1 (2.56%) Lync
14 1 (2.56%) Software Deployment
14 1 (2.56%) Server Monitoring

Service Desk Analyst
Top Related IT Skills in Manchester by Category

For the 6 months to 22 May 2015, IT contractor jobs across the Manchester region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (7.69%) CICS
2 2 (5.13%) MS Exchange
3 1 (2.56%) Lync
3 1 (2.56%) WorkSite
3 1 (2.56%) SharePoint
3 1 (2.56%) IBM Notes
Applications
1 22 (56.41%) MS Office
2 11 (28.21%) MS Excel
3 1 (2.56%) MS PowerPoint
Business Applications
1 1 (2.56%) Oracle EBS
Communications & Networking
1 2 (5.13%) Intranet
1 2 (5.13%) LAN
1 2 (5.13%) WAN
2 1 (2.56%) Internet
General
1 5 (12.82%) Legal
2 4 (10.26%) Finance
Miscellaneous
1 1 (2.56%) PDA
1 1 (2.56%) Mathematics
1 1 (2.56%) Fat Client
1 1 (2.56%) Video Conferencing
1 1 (2.56%) Thin Client
Operating Systems
1 31 (79.49%) Windows
2 12 (30.77%) Windows 7
3 8 (20.51%) Windows XP
4 5 (12.82%) Windows NT
5 2 (5.13%) Windows Server 2003
6 1 (2.56%) Windows Mobile
6 1 (2.56%) Windows Vista
6 1 (2.56%) Windows Server 2008
6 1 (2.56%) Windows 2000 Server
Processes & Methodologies
1 23 (58.97%) ITIL
2 11 (28.21%) Incident Management
3 5 (12.82%) Service Management
4 1 (2.56%) Software Deployment
4 1 (2.56%) Server Monitoring
4 1 (2.56%) Service Delivery
4 1 (2.56%) Practice Management
Qualifications
1 8 (20.51%) Microsoft Certification
2 5 (12.82%) ITIL Foundation Certificate
3 2 (5.13%) ITIL Certification
3 2 (5.13%) MCITP
4 1 (2.56%) DV Cleared
4 1 (2.56%) Security Cleared
Quality Assurance & Compliance
1 7 (17.95%) SLA
System Software
1 21 (53.85%) Active Directory
2 1 (2.56%) VMware Infrastructure
Vendors
1 17 (43.59%) Microsoft
2 2 (5.13%) HP
3 1 (2.56%) VMware
3 1 (2.56%) Mitel
3 1 (2.56%) Wyse
3 1 (2.56%) Polycom
3 1 (2.56%) SAP
3 1 (2.56%) Oracle
3 1 (2.56%) Interwoven
3 1 (2.56%) Remedy
3 1 (2.56%) Nokia
3 1 (2.56%) Lotus
Manchester, Lancashire
Clarity Resourcing Ltd
Rate: £150 - £195 per day
Posted: 6 days ago
Stockport, Cheshire
Applause IT Innovation
Rate: £10 - £13 per hour
Posted: 6 days ago