The statistics below represent IT contracts advertised across the Manchester region that had Service Desk Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 28 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 102 84 70
Rank change year-on-year
-18 -14
Contract jobs requiring a Service Desk Analyst 10 17 19
As % of all contract IT jobs located in Manchester 0.55% 0.91% 1.40%
As % of the Job Titles category 0.58% 0.95% 1.45%
Number of daily rates quoted 3 7 6
Median daily rate £105 £115 £123
Median daily rate % change year-on-year
-8.69% -6.12%
90% offered a daily rate of more than £103 £102 £88
10% offered a daily rate of more than £109 £122 £135
UK excluding London median daily rate £120 £120 £126
% change year-on-year
- -4.95%
Number of hourly rates quoted 4 2 8
Median hourly rate £14.25 £14.52 £11.00
Median hourly rate % change year-on-year
-1.87% +32.02%
90% offered a hourly rate of more than £11.05 £12.54 £9.91
10% offered a hourly rate of more than £15.34 £16.50 £16.15
UK excluding London median hourly rate £12.25 £13.25 £12.56
% change year-on-year
-7.54% +5.49%
Service Desk Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Manchester
Contract IT job ads with a match in the
Job Titles category
1730 1782 1309
As % of all contract IT jobs located in Manchester 94.54% 94.94% 96.18%
Number of daily rates quoted 1085 1029 801
Median daily rate £400 £377 £338
Median daily rate % change year-on-year
+6.24% +11.55%
90% offered a daily rate of more than £250 £250 £210
10% offered a daily rate of more than £525 £500 £500
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 48 72 57
Median hourly rate £15.00 £15.00 £15.00
90% offered a hourly rate of more than £10.50 £11.50 £9.98
10% offered a hourly rate of more than £60.25 £40.00 £25.00
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

Service Desk Analyst
Jobs Demand Trend in Manchester

The demand trend of IT contracts across the Manchester region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Manchester

Service Desk Analyst
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Manchester region.

Service Desk Analyst Daily Rate Trend in Manchester

Service Desk Analyst
Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Manchester region.

Service Desk Analyst Hourly Rate Trend in Manchester

Service Desk Analyst
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the Manchester region over the 3 months to 28 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Salford - 5 - -
Service Desk Analyst
North West

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Manchester

For the 6 months to 28 September 2016, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Manchester region featuring Service Desk Analyst in the job title.

1 9 (45.00%) Microsoft
1 9 (45.00%) Active Directory
2 8 (40.00%) Windows
3 5 (25.00%) LANDesk
4 4 (20.00%) MS Excel
4 4 (20.00%) MS Office
5 3 (15.00%) Windows 7
5 3 (15.00%) Office 365
5 3 (15.00%) ITIL
5 3 (15.00%) MS Exchange
5 3 (15.00%) SLA
5 3 (15.00%) NHS
5 3 (15.00%) Incident Management
6 2 (10.00%) Remedy
6 2 (10.00%) SCCM
6 2 (10.00%) DNS
6 2 (10.00%) LAN
6 2 (10.00%) VoIP
6 2 (10.00%) WAN
6 2 (10.00%) DHCP
6 2 (10.00%) French Language
7 1 (5.00%) Italian Language
7 1 (5.00%) Spanish Language
7 1 (5.00%) XenApp
7 1 (5.00%) iPad
7 1 (5.00%) Exchange Server 2010
7 1 (5.00%) Windows 8
7 1 (5.00%) Windows Server 2012
7 1 (5.00%) ServiceNow
7 1 (5.00%) ITIL Foundation Certificate

Service Desk Analyst Skill Set
Top Related IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (15.00%) MS Exchange
2 1 (5.00%) Exchange Server 2003
2 1 (5.00%) Exchange Server 2010
Applications
1 4 (20.00%) MS Excel
1 4 (20.00%) MS Office
Cloud Services
1 3 (15.00%) Office 365
Communications & Networking
1 2 (10.00%) DHCP
1 2 (10.00%) DNS
1 2 (10.00%) LAN
1 2 (10.00%) VoIP
1 2 (10.00%) WAN
2 1 (5.00%) TCP/IP
General
1 2 (10.00%) French Language
2 1 (5.00%) Finance
2 1 (5.00%) Italian Language
2 1 (5.00%) Publishing
2 1 (5.00%) Spanish Language
Miscellaneous
1 3 (15.00%) NHS
2 1 (5.00%) Analytical Skills
2 1 (5.00%) iPad
2 1 (5.00%) iPhone
2 1 (5.00%) Reinsurance
Operating Systems
1 8 (40.00%) Windows
2 3 (15.00%) Windows 7
3 1 (5.00%) Android
3 1 (5.00%) Windows 8
3 1 (5.00%) Windows Server 2003
3 1 (5.00%) Windows Server 2012
3 1 (5.00%) Windows Vista
3 1 (5.00%) Windows XP
Processes & Methodologies
1 3 (15.00%) Incident Management
1 3 (15.00%) ITIL
2 1 (5.00%) Configuration Management
2 1 (5.00%) ITSM
2 1 (5.00%) Mentoring
2 1 (5.00%) Resource Allocation
2 1 (5.00%) Service Management
Qualifications
1 1 (5.00%) ITIL Foundation Certificate
1 1 (5.00%) MCP
1 1 (5.00%) Microsoft Certification
1 1 (5.00%) Security Cleared
Quality Assurance & Compliance
1 3 (15.00%) SLA
System Software
1 9 (45.00%) Active Directory
2 1 (5.00%) XenApp
Systems Management
1 2 (10.00%) SCCM
Vendors
1 9 (45.00%) Microsoft
2 5 (25.00%) LANDesk
3 2 (10.00%) Remedy
4 1 (5.00%) Apple
4 1 (5.00%) Citrix
4 1 (5.00%) ServiceNow