The first table below looks at the demand for the Service Desk Analyst role in IT contracts advertised for the Manchester region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Manchester region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 65 66 85
Rank change year-on-year
+1 +19
Contract jobs requiring a Service Desk Analyst 21 7 6
As % of all contract IT jobs located in Manchester 1.48% 0.73% 0.43%
As % of the Job Titles category 1.60% 0.77% 0.47%
Number of daily rates quoted 7 1 0
Average daily rate £110 £140 -
Average daily rate % change year-on-year
-21.42% -
UK excluding London average daily rate £110 £103 £120
% change year-on-year
+7.31% -14.58%
Number of hourly rates quoted 12 5 5
Average hourly rate £14.19 £12.00 £13.50
Average hourly rate % change year-on-year
+18.25% -11.11%
90% offered a hourly rate of more than £11.63 £10.10 £11.40
10% offered a hourly rate of more than £15.50 £16.90 £18.50
UK excluding London average hourly rate £13.58 £12.00 £13.00
% change year-on-year
+13.18% -7.69%
Job Titles Category
Manchester
Contract IT job ads with a match in the
Job Titles category
1313 908 1284
As % of all contract IT jobs located in Manchester 92.79% 94.09% 92.57%
Number of daily rates quoted 686 405 640
Average daily rate £338 £325 £325
Average daily rate % change year-on-year
+3.84% -
90% offered a daily rate of more than £200 £225 £200
10% offered a daily rate of more than £475 £475 £475
UK excluding London average daily rate £350 £350 £350
% change year-on-year
+0.14% -0.14%
Number of hourly rates quoted 63 89 83
Average hourly rate £15.50 £17.50 £17.50
Average hourly rate % change year-on-year
-11.42% -
90% offered a hourly rate of more than £10.00 £11.00 £11.00
10% offered a hourly rate of more than £25.00 £61.00 £37.00
UK excluding London average hourly rate £17.00 £17.45 £19.21
% change year-on-year
-2.57% -9.16%
Service Desk Analyst
North West

Service Desk Analyst
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Manchester

Service Desk Analyst
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Manchester region.

Service Desk Analyst Daily Rate Trend in Manchester

Service Desk Analyst
Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Manchester region.

Service Desk Analyst Hourly Rate Trend in Manchester

Service Desk Analyst
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Analyst within the Manchester region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Altrincham - - - - 1
Stockport - - - -
Wigan - - - -
Service Desk Analyst
North West

Service Desk Analyst
Top 30 Related IT Skills in Manchester

For the 6 months to 18 April 2014, IT contractor jobs across the Manchester region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 26 (74.29%) ITIL
2 24 (68.57%) Windows
3 21 (60.00%) MS Office
4 20 (57.14%) Microsoft
5 19 (54.29%) Active Directory
6 11 (31.43%) Windows XP
6 11 (31.43%) MS Excel
7 10 (28.57%) SLA
8 9 (25.71%) Windows 7
9 7 (20.00%) Microsoft Certification
9 7 (20.00%) Windows NT
10 6 (17.14%) MCP
10 6 (17.14%) ITIL Certification
10 6 (17.14%) Service Management
10 6 (17.14%) Incident Management
11 5 (14.29%) Wireless
11 5 (14.29%) MCTS
11 5 (14.29%) Lotus
11 5 (14.29%) IBM Notes
11 5 (14.29%) MCSE
11 5 (14.29%) MCSA
11 5 (14.29%) VPN
12 4 (11.43%) MS Exchange
12 4 (11.43%) Citrix
12 4 (11.43%) CICS
12 4 (11.43%) Smartphone
12 4 (11.43%) iPad
13 3 (8.57%) HP
13 3 (8.57%) LAN
13 3 (8.57%) WAN

Service Desk Analyst
Top Related IT Skills in Manchester by Category

For the 6 months to 18 April 2014, IT contractor jobs across the Manchester region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (14.29%) IBM Notes
2 4 (11.43%) MS Exchange
2 4 (11.43%) CICS
Applications
1 21 (60.00%) MS Office
2 11 (31.43%) MS Excel
Business Applications
1 1 (2.86%) assyst
1 1 (2.86%) Oracle EBS
1 1 (2.86%) Oracle iProcurement
Communications & Networking
1 5 (14.29%) Wireless
1 5 (14.29%) VPN
2 3 (8.57%) LAN
2 3 (8.57%) WAN
3 2 (5.71%) Intranet
4 1 (2.86%) IP Telephony
General
1 2 (5.71%) Finance
2 1 (2.86%) Law
2 1 (2.86%) Legal
2 1 (2.86%) Telecoms
Miscellaneous
1 4 (11.43%) Smartphone
1 4 (11.43%) iPad
2 1 (2.86%) Blackberry
Operating Systems
1 24 (68.57%) Windows
2 11 (31.43%) Windows XP
3 9 (25.71%) Windows 7
4 7 (20.00%) Windows NT
5 1 (2.86%) Mac OS
5 1 (2.86%) Windows Server 2008
5 1 (2.86%) Windows Server 2003
Processes & Methodologies
1 26 (74.29%) ITIL
2 6 (17.14%) Service Management
2 6 (17.14%) Incident Management
3 1 (2.86%) Service Delivery
3 1 (2.86%) Use Case
Qualifications
1 7 (20.00%) Microsoft Certification
2 6 (17.14%) MCP
2 6 (17.14%) ITIL Certification
3 5 (14.29%) MCTS
3 5 (14.29%) MCSE
3 5 (14.29%) MCSA
4 1 (2.86%) Degree
4 1 (2.86%) MCITP
Quality Assurance & Compliance
1 10 (28.57%) SLA
System Software
1 19 (54.29%) Active Directory
2 1 (2.86%) Hyper-V
2 1 (2.86%) Terminal Services
2 1 (2.86%) NDS
Systems Management
1 1 (2.86%) SCOM
Vendors
1 20 (57.14%) Microsoft
2 5 (14.29%) Lotus
3 4 (11.43%) Citrix
4 3 (8.57%) HP
4 3 (8.57%) SAP
5 1 (2.86%) Avaya
5 1 (2.86%) Oracle
Manchester, Lancashire
Clarity Resourcing Ltd
Rate: £100 - £200 per day
Posted: 21 hours ago