The table below looks at the statistics for the Service Desk Analyst role in IT contracts advertised for the Manchester region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 65 62 73
Rank change year-on-year
-3 +11
Contract jobs requiring a Service Desk Analyst 18 12 21
As % of all contract IT jobs located in Manchester 1.38% 0.98% 1.45%
As % of the Job Titles category 1.45% 1.04% 1.59%
Number of daily rates quoted 9 1 7
Average daily rate
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of your Daily Rate
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£125 £110 £110
Average daily rate % change year-on-year
+13.63% -
UK excluding London average daily rate £125 £111 £110
% change year-on-year
+12.99% +0.56%
Number of hourly rates quoted 5 9 8
Average hourly rate £12.00 £13.00 £14.13
Average hourly rate % change year-on-year
-7.69% -7.96%
90% offered a hourly rate of more than £10.80 £8.50 £9.99
10% offered a hourly rate of more than £14.80 £16.70 £15.00
UK excluding London average hourly rate £13.50 £13.00 £13.50
% change year-on-year
+3.84% -3.70%
Service Desk Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Manchester
Contract IT job ads with a match in the
Job Titles category
1239 1150 1318
As % of all contract IT jobs located in Manchester 95.02% 94.26% 90.83%
Number of daily rates quoted 727 590 637
Average daily rate £330 £330 £313
Average daily rate % change year-on-year
- +5.60%
90% offered a daily rate of more than £215 £215 £175
10% offered a daily rate of more than £500 £475 £450
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 56 93 108
Average hourly rate £15.00 £17.50 £18.25
Average hourly rate % change year-on-year
-14.28% -4.10%
90% offered a hourly rate of more than £9.55 £10.50 £10.44
10% offered a hourly rate of more than £30.00 £23.75 £37.50
UK excluding London average hourly rate £16.50 £17.00 £18.68
% change year-on-year
-2.94% -8.98%

Service Desk Analyst
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Manchester

Service Desk Analyst
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Manchester region.

Service Desk Analyst Daily Rate Trend in Manchester

Service Desk Analyst
Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Manchester region.

Service Desk Analyst Hourly Rate Trend in Manchester

Service Desk Analyst
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Analyst within the Manchester region over the 3 months to 20 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport - 1 - -
Wigan - - - -
Altrincham - - - -
Bury - - - -
Service Desk Analyst
North West

Service Desk Analyst
Top 30 Related IT Skills in Manchester

For the 6 months to 20 August 2014, IT contractor jobs across the Manchester region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 32 (80.00%) Windows
2 25 (62.50%) Microsoft
3 24 (60.00%) ITIL
4 21 (52.50%) MS Office
5 19 (47.50%) Active Directory
6 14 (35.00%) Windows 7
7 11 (27.50%) MS Excel
8 9 (22.50%) Windows XP
8 9 (22.50%) Finance
9 7 (17.50%) SLA
10 6 (15.00%) HP
10 6 (15.00%) Microsoft Certification
11 5 (12.50%) ITIL Certification
11 5 (12.50%) VPN
11 5 (12.50%) SAP
11 5 (12.50%) Wireless
11 5 (12.50%) iPad
12 4 (10.00%) MCTS
12 4 (10.00%) Smartphone
12 4 (10.00%) MCP
12 4 (10.00%) Windows NT
12 4 (10.00%) MCSE
12 4 (10.00%) MCSA
12 4 (10.00%) Citrix
12 4 (10.00%) Service Management
12 4 (10.00%) CICS
13 3 (7.50%) MS Exchange
13 3 (7.50%) Incident Management
13 3 (7.50%) Windows Server 2008
14 2 (5.00%) Windows Server 2012

Service Desk Analyst
Top Related IT Skills in Manchester by Category

For the 6 months to 20 August 2014, IT contractor jobs across the Manchester region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (10.00%) CICS
2 3 (7.50%) MS Exchange
3 1 (2.50%) Exchange Server 2003
3 1 (2.50%) Exchange Server 2010
Applications
1 21 (52.50%) MS Office
2 11 (27.50%) MS Excel
Communications & Networking
1 5 (12.50%) VPN
1 5 (12.50%) Wireless
2 1 (2.50%) VoIP
2 1 (2.50%) Intranet
2 1 (2.50%) Internet
General
1 9 (22.50%) Finance
2 2 (5.00%) Legal
3 1 (2.50%) Banking
Miscellaneous
1 5 (12.50%) iPad
2 4 (10.00%) Smartphone
3 1 (2.50%) iPhone
3 1 (2.50%) Life Science
3 1 (2.50%) Blackberry
Operating Systems
1 32 (80.00%) Windows
2 14 (35.00%) Windows 7
3 9 (22.50%) Windows XP
4 4 (10.00%) Windows NT
5 3 (7.50%) Windows Server 2008
6 2 (5.00%) Windows Server 2012
7 1 (2.50%) Android
7 1 (2.50%) Mac OS
7 1 (2.50%) Mac OS X
7 1 (2.50%) Windows Server 2003
Processes & Methodologies
1 24 (60.00%) ITIL
2 4 (10.00%) Service Management
3 3 (7.50%) Incident Management
4 1 (2.50%) Use Case
4 1 (2.50%) Time Management
4 1 (2.50%) Kalman Filter
4 1 (2.50%) ITIL V3
4 1 (2.50%) Continuous Improvement
4 1 (2.50%) Performance Improvement
4 1 (2.50%) Service Delivery
Programming Languages
1 1 (2.50%) SQL
Qualifications
1 6 (15.00%) Microsoft Certification
2 5 (12.50%) ITIL Certification
3 4 (10.00%) MCTS
3 4 (10.00%) MCP
3 4 (10.00%) MCSE
3 4 (10.00%) MCSA
4 2 (5.00%) ITIL Foundation Certificate
5 1 (2.50%) MCITP
Quality Assurance & Compliance
1 7 (17.50%) SLA
System Software
1 19 (47.50%) Active Directory
2 1 (2.50%) NDS
Vendors
1 25 (62.50%) Microsoft
2 6 (15.00%) HP
3 5 (12.50%) SAP
4 4 (10.00%) Citrix
5 2 (5.00%) LANDesk
6 1 (2.50%) VMware
6 1 (2.50%) Meru Networks
6 1 (2.50%) NetApp
Manchester, Lancashire
Roc Search
Rate: £70 - £80 per day
Posted: 2 hours ago
Manchester
esynergy Solutions - UK
Rate: £100 per day
Posted: 7 days ago