The statistics below represent IT contracts advertised across the Manchester region that had Service Desk Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 28 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 May 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 85 73 63
Rank change year-on-year
-12 -10
Contract jobs requiring a Service Desk Analyst 20 18 20
As % of all contract IT jobs located in Manchester 1.08% 1.18% 1.59%
As % of the Job Titles category 1.14% 1.24% 1.68%
Number of daily rates quoted 8 6 9
Median daily rate £104 £166 £110
Median daily rate % change year-on-year
-37.59% +51.13%
90% offered a daily rate of more than £99 £114 £108
10% offered a daily rate of more than £120 £173 £163
UK excluding London median daily rate £125 £125 £120
% change year-on-year
- +4.16%
Number of hourly rates quoted 6 9 11
Median hourly rate £13.50 £12.50 £14.50
Median hourly rate % change year-on-year
+8.00% -13.79%
90% offered a hourly rate of more than £9.18 £10.90 £11.50
10% offered a hourly rate of more than £14.00 £14.50 £15.50
UK excluding London median hourly rate £14.00 £12.50 £14.00
% change year-on-year
+12.00% -10.71%
Service Desk Analyst
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Manchester
Contract IT job ads with a match in the
Job Titles category
1753 1455 1193
As % of all contract IT jobs located in Manchester 94.45% 95.60% 94.61%
Number of daily rates quoted 1015 794 617
Median daily rate £383 £350 £350
Median daily rate % change year-on-year
+9.28% -
90% offered a daily rate of more than £250 £225 £191
10% offered a daily rate of more than £525 £500 £475
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 29 68 65
Median hourly rate £13.50 £13.87 £15.50
Median hourly rate % change year-on-year
-2.66% -10.51%
90% offered a hourly rate of more than £12.00 £11.00 £10.10
10% offered a hourly rate of more than £32.50 £21.10 £40.00
UK excluding London median hourly rate £17.95 £16.16 £16.50
% change year-on-year
+11.04% -2.06%

Service Desk Analyst
Jobs Demand Trend in Manchester

The demand trend of IT contracts across the Manchester region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Manchester

Service Desk Analyst
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Manchester region.

Service Desk Analyst Daily Rate Trend in Manchester

Service Desk Analyst
Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Manchester region.

Service Desk Analyst Hourly Rate Trend in Manchester

Service Desk Analyst
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the Manchester region over the 3 months to 28 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Rochdale - 2 - -
Service Desk Analyst
North West

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Manchester

For the 6 months to 28 May 2016, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Manchester region featuring Service Desk Analyst in the job title.

1 31 (83.78%) Windows
2 21 (56.76%) Microsoft
3 17 (45.95%) MS Office
4 16 (43.24%) Windows 7
5 14 (37.84%) Active Directory
6 11 (29.73%) LANDesk
7 8 (21.62%) Finance
7 8 (21.62%) Legal
7 8 (21.62%) Citrix
7 8 (21.62%) ITIL
8 7 (18.92%) Blackberry
8 7 (18.92%) MOS
9 6 (16.22%) Document Management
9 6 (16.22%) MCDST
9 6 (16.22%) Banking
9 6 (16.22%) Law
9 6 (16.22%) Blackberry Enterprise Server
9 6 (16.22%) Microsoft Certification
9 6 (16.22%) Apple
9 6 (16.22%) VPN
9 6 (16.22%) ITIL Foundation Certificate
10 5 (13.51%) Office 365
10 5 (13.51%) SLA
10 5 (13.51%) Remedy
10 5 (13.51%) Incident Management
11 4 (10.81%) French Language
11 4 (10.81%) ITSM
12 3 (8.11%) Windows XP
12 3 (8.11%) Analytical Skills
13 2 (5.41%) Windows Server

Service Desk Analyst Skill Set
Top Related IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (16.22%) Blackberry Enterprise Server
2 2 (5.41%) MS Exchange
3 1 (2.70%) IBM Notes
Applications
1 17 (45.95%) MS Office
2 2 (5.41%) MS Excel
2 2 (5.41%) Spreadsheet
Cloud Services
1 5 (13.51%) Office 365
Communications & Networking
1 6 (16.22%) VPN
2 2 (5.41%) DHCP
2 2 (5.41%) DNS
2 2 (5.41%) LAN
2 2 (5.41%) Remote Desktop
2 2 (5.41%) TCP/IP
2 2 (5.41%) Telnet
2 2 (5.41%) VoIP
2 2 (5.41%) WAN
General
1 8 (21.62%) Finance
1 8 (21.62%) Legal
2 6 (16.22%) Banking
2 6 (16.22%) Law
3 4 (10.81%) French Language
4 2 (5.41%) German Language
4 2 (5.41%) Italian Language
5 1 (2.70%) Publishing
5 1 (2.70%) Spanish Language
Miscellaneous
1 7 (18.92%) Blackberry
2 3 (8.11%) Analytical Skills
3 1 (2.70%) iPad
3 1 (2.70%) iPhone
3 1 (2.70%) Management Information System
Operating Systems
1 31 (83.78%) Windows
2 16 (43.24%) Windows 7
3 3 (8.11%) Windows XP
4 2 (5.41%) NetWare
4 2 (5.41%) Windows 8
4 2 (5.41%) Windows Server
4 2 (5.41%) Windows Server 2003
4 2 (5.41%) Windows Server 2008
4 2 (5.41%) Windows Server 2012
5 1 (2.70%) Android
Processes & Methodologies
1 8 (21.62%) ITIL
2 6 (16.22%) Document Management
3 5 (13.51%) Incident Management
4 4 (10.81%) ITSM
5 2 (5.41%) Time Management
6 1 (2.70%) Mentoring
Programming Languages
1 1 (2.70%) SQL
Qualifications
1 7 (18.92%) MOS
2 6 (16.22%) ITIL Foundation Certificate
2 6 (16.22%) MCDST
2 6 (16.22%) Microsoft Certification
3 1 (2.70%) ITIL Certification
3 1 (2.70%) MCP
Quality Assurance & Compliance
1 5 (13.51%) SLA
System Software
1 14 (37.84%) Active Directory
2 2 (5.41%) BitLocker
2 2 (5.41%) XenApp
Systems Management
1 1 (2.70%) SCCM
Vendors
1 21 (56.76%) Microsoft
2 11 (29.73%) LANDesk
3 8 (21.62%) Citrix
4 6 (16.22%) Apple
5 5 (13.51%) Remedy
6 2 (5.41%) Novell
7 1 (2.70%) Lotus
7 1 (2.70%) ServiceNow