Service Desk Analyst Contracts in Merseyside

Service Desk Analyst
North West > Merseyside

The median Service Desk Analyst daily rate in Merseyside is £165 according to job vacancies posted during the 6 months to 19 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 19 37 36
Rank change year-on-year +18 -1 +1
Contract jobs requiring a Service Desk Analyst 14 9 11
As % of all contract jobs advertised in Merseyside 6.22% 2.62% 2.90%
As % of the Job Titles category 6.54% 2.71% 3.07%
Number of daily rates quoted 1 2 6
10th Percentile - £129 £155
25th Percentile £158 £131 -
Median daily rate (50th Percentile) £165 £138 £160
Median % change year-on-year +20.00% -14.06% -
75th Percentile £173 £144 £173
90th Percentile - £146 £186
North West median daily rate £200 £148 £155
% change year-on-year +35.59% -4.84% -4.62%
Number of hourly rates quoted 11 3 4
10th Percentile - £16.20 -
25th Percentile £15.50 £16.22 £15.00
Median hourly rate £16.00 £17.50 £16.25
Median % change year-on-year -8.57% +7.69% +16.07%
75th Percentile £18.38 £18.75 £18.88
90th Percentile £19.25 - £19.10
North West median hourly rate £15.66 £16.85 £18.25
% change year-on-year -7.06% -7.67% +28.07%

All Contract IT Job Vacancies
Merseyside

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Merseyside. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Merseyside with a recognized job title 214 332 358
% of contract IT jobs with a recognized job title 95.11% 96.51% 94.46%
Number of daily rates quoted 115 243 253
10th Percentile £149 £251 £173
25th Percentile £230 £397 £292
Median daily rate (50th Percentile) £400 £475 £450
Median % change year-on-year -15.79% +5.56% +20.00%
75th Percentile £494 £550 £538
90th Percentile £595 £685 £638
North West median daily rate £495 £500 £463
% change year-on-year -1.00% +8.11% +10.12%
Number of hourly rates quoted 34 14 19
10th Percentile £11.75 £10.09 £9.23
25th Percentile £15.50 £10.26 £13.38
Median hourly rate £18.31 £16.19 £15.00
Median % change year-on-year +13.10% +7.90% -9.09%
75th Percentile £34.29 £18.75 £18.75
90th Percentile £37.18 £23.75 £34.47
North West median hourly rate £26.39 £30.74 £20.00
% change year-on-year -14.15% +53.70% +11.73%

Service Desk Analyst
Job Vacancy Trend in Merseyside

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in Merseyside.

Job vacancy trend for Service Desk Analyst in Merseyside

Service Desk Analyst
Contractor Daily Rate Trend in Merseyside

3-month moving average daily rate quoted in jobs citing Service Desk Analyst in Merseyside.

Daily rate trend for Service Desk Analyst in Merseyside

Service Desk Analyst
Contractor Hourly Rate Trend in Merseyside

3-month moving average hourly rates quoted in jobs citing Service Desk Analyst in Merseyside.

Hourly rate trend for Service Desk Analyst in Merseyside

Service Desk Analyst
Contract Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the Merseyside region over the 6 months to 19 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Liverpool +13 14 £165 +20.00% 2
Service Desk Analyst
North West

Service Desk Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Merseyside

For the 6 months to 19 April 2024, Service Desk Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Merseyside region featuring Service Desk Analyst in the job title.

1 14 (100.00%) ServiceNow
1 14 (100.00%) Customer Service
2 12 (85.71%) Windows
3 11 (78.57%) Active Directory
3 11 (78.57%) Microsoft 365
4 10 (71.43%) Public Sector
5 7 (50.00%) Migration
6 6 (42.86%) Social Skills
7 5 (35.71%) Incident Management
7 5 (35.71%) Microsoft
7 5 (35.71%) ITIL
8 4 (28.57%) Degree
9 3 (21.43%) Mentoring
9 3 (21.43%) Problem-Solving
10 2 (14.29%) Coaching
10 2 (14.29%) Mimecast
10 2 (14.29%) Windows 10
10 2 (14.29%) Workflow
10 2 (14.29%) DevOps
10 2 (14.29%) SCCM
10 2 (14.29%) Cloud Computing
10 2 (14.29%) Azure
10 2 (14.29%) Continuous Improvement
10 2 (14.29%) MOS
10 2 (14.29%) MCP
10 2 (14.29%) SLA
10 2 (14.29%) MCSE
10 2 (14.29%) SharePoint
10 2 (14.29%) Sophos
10 2 (14.29%) Microsoft Certification

Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (14.29%) SharePoint
Applications
1 1 (7.14%) Microsoft Office
Business Applications
1 1 (7.14%) Unit4 Business World
Cloud Services
1 11 (78.57%) Microsoft 365
2 2 (14.29%) Azure
2 2 (14.29%) Cloud Computing
2 2 (14.29%) Mimecast
Communications & Networking
1 1 (7.14%) VPN
General
1 10 (71.43%) Public Sector
2 6 (42.86%) Social Skills
3 1 (7.14%) Telecoms
Miscellaneous
1 1 (7.14%) Smartphone
1 1 (7.14%) Team-Oriented Environment
Operating Systems
1 12 (85.71%) Windows
2 2 (14.29%) Windows 10
Processes & Methodologies
1 14 (100.00%) Customer Service
2 7 (50.00%) Migration
3 5 (35.71%) Incident Management
3 5 (35.71%) ITIL
4 3 (21.43%) Mentoring
4 3 (21.43%) Problem-Solving
5 2 (14.29%) Coaching
5 2 (14.29%) Continuous Improvement
5 2 (14.29%) DevOps
5 2 (14.29%) Workflow
Qualifications
1 4 (28.57%) Degree
2 2 (14.29%) MCP
2 2 (14.29%) MCSE
2 2 (14.29%) Microsoft Certification
2 2 (14.29%) MOS
Quality Assurance & Compliance
1 2 (14.29%) SLA
System Software
1 11 (78.57%) Active Directory
2 1 (7.14%) Virtual Desktop
Systems Management
1 2 (14.29%) SCCM
Vendors
1 14 (100.00%) ServiceNow
2 5 (35.71%) Microsoft
3 2 (14.29%) Sophos
4 1 (7.14%) Mitel