The table below looks at the statistics for Service Management skills in IT contracts advertised for the Merseyside region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 27 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Nov 2014
Same period 2013 Same period 2012
Service Management
Rank 24 26 28
Rank change year-on-year
+2 +2
Contract jobs citing Service Management 11 6 2
As % of all contract IT jobs located in Merseyside 3.99% 2.75% 1.05%
As % of the Processes & Methodologies category 5.39% 4.26% 1.63%
Number of daily rates quoted 1 4 2
Average daily rate
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£315 £495 £333
Average daily rate % change year-on-year
-36.36% +48.87%
UK excluding London average daily rate £360 £350 £350
% change year-on-year
+2.85% -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.00 £15.38 £17.50
% change year-on-year
-2.43% -12.14%
Service Management
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Merseyside region.

Processes & Methodologies Category
Merseyside
Contract IT job ads with a match in the
Processes & Methodologies category
204 141 123
As % of all contract IT jobs located in Merseyside 73.91% 64.68% 64.40%
Number of daily rates quoted 109 86 67
Average daily rate £325 £325 £340
Average daily rate % change year-on-year
- -4.41%
90% offered a daily rate of more than £210 £209 £225
10% offered a daily rate of more than £520 £490 £450
UK excluding London average daily rate £388 £363 £370
% change year-on-year
+6.89% -2.02%
Number of hourly rates quoted 7 8 3
Average hourly rate £15.00 £21.25 £22.50
Average hourly rate % change year-on-year
-29.41% -5.55%
UK excluding London average hourly rate £25.00 £27.50 £30.00
% change year-on-year
-9.09% -8.33%

Service Management
Jobs Demand Trend in Merseyside

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Merseyside region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Merseyside

Service Management
Daily Rate Trend in Merseyside

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Merseyside region.

Service Management Daily Rate Trend in Merseyside

Service Management
Hourly Rate Trend in Merseyside

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Merseyside region.

Service Management Hourly Rate Trend in Merseyside

Service Management
Contract Job Locations in Merseyside

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Merseyside region over the 3 months to 27 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool -4 5 £315 -36.36%
Southport - - - -
Service Management
North West

Service Management
Top 30 Related IT Skills in Merseyside

For the 6 months to 27 November 2014, IT contractor jobs across the Merseyside region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 8 (61.54%) ITIL
2 7 (53.85%) Finance
3 6 (46.15%) Performance Metrics
4 5 (38.46%) SaaS
4 5 (38.46%) Procure-to-pay
4 5 (38.46%) CMMI
4 5 (38.46%) Service Delivery
4 5 (38.46%) SLA
5 2 (15.38%) Remedy ITSM
5 2 (15.38%) Supplier Management
5 2 (15.38%) PKI
5 2 (15.38%) Business Continuity
5 2 (15.38%) Microsoft
5 2 (15.38%) BMC
5 2 (15.38%) Remedy
5 2 (15.38%) Benchmarking
5 2 (15.38%) Project Management
5 2 (15.38%) Disaster Recovery
5 2 (15.38%) Identity Management
5 2 (15.38%) Forefront Identity Manager
5 2 (15.38%) SCCM
5 2 (15.38%) SC Cleared
5 2 (15.38%) Security Cleared
6 1 (7.69%) Performance Management
6 1 (7.69%) PCI DSS
6 1 (7.69%) Mentoring
6 1 (7.69%) Coaching
6 1 (7.69%) Security Architecture
6 1 (7.69%) Splunk
6 1 (7.69%) Portfolio Management

Service Management
Top Related IT Skills in Merseyside by Category

For the 6 months to 27 November 2014, IT contractor jobs across the Merseyside region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (7.69%) IIS
Business Applications
1 2 (15.38%) Remedy ITSM
Cloud Services
1 5 (38.46%) SaaS
General
1 7 (53.85%) Finance
Job Titles
1 8 (61.54%) Analyst
2 6 (46.15%) Service Analyst
3 4 (30.77%) Services Delivery Analyst
4 2 (15.38%) Performance Analyst
4 2 (15.38%) Service Manager
4 2 (15.38%) Operations Manager
4 2 (15.38%) Service Operations Manager
4 2 (15.38%) Service Performance Analyst
5 1 (7.69%) Data Centre Analyst
5 1 (7.69%) Consultant
5 1 (7.69%) Support Analyst
5 1 (7.69%) Applications Support
5 1 (7.69%) Security Consultant
5 1 (7.69%) Data Analyst
5 1 (7.69%) Applications Support Analyst
5 1 (7.69%) Information Security Consultant
5 1 (7.69%) Release Manager
Miscellaneous
1 6 (46.15%) Performance Metrics
2 2 (15.38%) PKI
Processes & Methodologies
1 8 (61.54%) ITIL
2 5 (38.46%) Procure-to-pay
2 5 (38.46%) CMMI
2 5 (38.46%) Service Delivery
3 2 (15.38%) Supplier Management
3 2 (15.38%) Business Continuity
3 2 (15.38%) Benchmarking
3 2 (15.38%) Project Management
3 2 (15.38%) Disaster Recovery
3 2 (15.38%) Identity Management
4 1 (7.69%) Performance Management
4 1 (7.69%) Mentoring
4 1 (7.69%) Coaching
4 1 (7.69%) Security Architecture
4 1 (7.69%) Portfolio Management
4 1 (7.69%) Performance Improvement
4 1 (7.69%) Test Strategy
4 1 (7.69%) Vulnerability Management
4 1 (7.69%) Information Security
4 1 (7.69%) Stakeholder Management
Qualifications
1 2 (15.38%) SC Cleared
1 2 (15.38%) Security Cleared
2 1 (7.69%) CISSP
2 1 (7.69%) Degree
Quality Assurance & Compliance
1 5 (38.46%) SLA
2 1 (7.69%) PCI DSS
2 1 (7.69%) ISO/IEC 27001
Systems Management
1 2 (15.38%) Forefront Identity Manager
1 2 (15.38%) SCCM
Vendors
1 2 (15.38%) Microsoft
1 2 (15.38%) BMC
1 2 (15.38%) Remedy
2 1 (7.69%) Splunk
2 1 (7.69%) ArcSight