The table below looks at the statistics for Service Management skills in IT contracts advertised for the Merseyside region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 16 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
16 Jan 2017
Same period 2016 Same period 2015
Service Management
North West / Merseyside
Rank 34 36 27
Rank change year-on-year
+2 -9
Contract jobs citing Service Management 4 2 6
As % of all contract IT jobs located in Merseyside 1.54% 0.65% 2.39%
As % of the Processes & Methodologies category 2.03% 0.78% 3.35%
Number of daily rates quoted 2 0 1
Median daily rate £513 - £380
UK excluding London median daily rate £400 £375 £375
% change year-on-year
+6.66% -
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £12.50 £15.00 £15.00
% change year-on-year
-16.66% -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Merseyside region.

Processes & Methodologies Category
Merseyside
Contract IT job ads with a match in the
Processes & Methodologies category
197 258 179
As % of all contract IT jobs located in Merseyside 76.06% 83.23% 71.31%
Number of daily rates quoted 129 146 96
Median daily rate £450 £400 £305
Median daily rate % change year-on-year
+12.50% +31.14%
90% offered a daily rate of more than £325 £212 £220
10% offered a daily rate of more than £600 £503 £540
UK excluding London median daily rate £410 £400 £390
% change year-on-year
+2.50% +2.56%
Number of hourly rates quoted 10 5 6
Median hourly rate £12.50 £40.00 £15.00
Median hourly rate % change year-on-year
-68.75% +166.66%
90% offered a hourly rate of more than £10.90 £32.50 £11.75
10% offered a hourly rate of more than £17.15 £71.50 £16.05
UK excluding London median hourly rate £35.00 £39.00 £26.00
% change year-on-year
-10.25% +50.00%

Service Management
Jobs Demand Trend in Merseyside

The demand trend of contract jobs across the Merseyside region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Merseyside

Service Management
Daily Rate Trend in Merseyside

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Merseyside region.

Service Management Daily Rate Trend in Merseyside

Service Management
Daily Rate Histogram in Merseyside

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Merseyside region over the 3 months to 16 January 2017.

Service Management Daily Rate Histogram in Merseyside

Service Management
Hourly Rate Trend in Merseyside

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Merseyside region.

Service Management Hourly Rate Trend in Merseyside

Service Management
Contract Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Merseyside region over the 3 months to 16 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool +1 4 £513 - 1
Service Management
North West

Service Management
Top 30 Related IT Skills in Merseyside

For the 6 months to 16 January 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Merseyside region with a requirement for Service Management.

1 6 (75.00%) ITIL
2 3 (37.50%) Windows
2 3 (37.50%) ITSM
2 3 (37.50%) MS Office
3 2 (25.00%) Microsoft
3 2 (25.00%) ITIL Certification
3 2 (25.00%) Service Delivery
3 2 (25.00%) Change Management
3 2 (25.00%) Wi-Fi
3 2 (25.00%) Incident Management
3 2 (25.00%) ITIL V3
4 1 (12.50%) Capacity Management
4 1 (12.50%) G Suite
4 1 (12.50%) ServiceNow
4 1 (12.50%) Business Continuity Planning
4 1 (12.50%) ITIL Foundation Certificate
4 1 (12.50%) Mentoring
4 1 (12.50%) Coaching
4 1 (12.50%) Server Patching
4 1 (12.50%) Server Building
4 1 (12.50%) Data Centre
4 1 (12.50%) Remote Desktop
4 1 (12.50%) Windows Server
4 1 (12.50%) Facilities Management
4 1 (12.50%) Marketing
4 1 (12.50%) Degree
4 1 (12.50%) Release Management
4 1 (12.50%) SC Cleared
4 1 (12.50%) Security Cleared
4 1 (12.50%) Android

Service Management
Top Related IT Skills in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (12.50%) MS Exchange
Applications
1 3 (37.50%) MS Office
2 1 (12.50%) MS Visio
Cloud Services
1 1 (12.50%) G Suite
Communications & Networking
1 2 (25.00%) Wi-Fi
2 1 (12.50%) LAN
2 1 (12.50%) Remote Desktop
2 1 (12.50%) WAN
General
1 1 (12.50%) Finance
1 1 (12.50%) Marketing
1 1 (12.50%) Pharmaceutical
Job Titles
1 3 (37.50%) Analyst
2 2 (25.00%) Service Analyst
3 1 (12.50%) 1st/2nd Line Support
3 1 (12.50%) 2nd/3rd Line Support
3 1 (12.50%) 3rd Line Support
3 1 (12.50%) 3rd Line Support Analyst
3 1 (12.50%) Applications Engineer
3 1 (12.50%) Architect
3 1 (12.50%) Incident Manager
3 1 (12.50%) Infrastructure Analyst
3 1 (12.50%) Infrastructure Architect
3 1 (12.50%) Infrastructure Support Analyst
3 1 (12.50%) ITIL Manager
3 1 (12.50%) ITIL Service Manager
3 1 (12.50%) Mac Engineer
3 1 (12.50%) Major Incident Manager
3 1 (12.50%) Service Desk Engineer
3 1 (12.50%) Service Manager
3 1 (12.50%) Services Delivery Analyst
3 1 (12.50%) Support Analyst
Miscellaneous
1 1 (12.50%) Data Centre
1 1 (12.50%) Mainframe
Operating Systems
1 3 (37.50%) Windows
2 1 (12.50%) Android
2 1 (12.50%) Apple iOS
2 1 (12.50%) Linux
2 1 (12.50%) Mac OS
2 1 (12.50%) Unix
2 1 (12.50%) Windows Server
Processes & Methodologies
1 6 (75.00%) ITIL
2 3 (37.50%) ITSM
3 2 (25.00%) Change Management
3 2 (25.00%) Incident Management
3 2 (25.00%) ITIL V3
3 2 (25.00%) Service Delivery
4 1 (12.50%) Business Analysis
4 1 (12.50%) Business Continuity
4 1 (12.50%) Business Continuity Planning
4 1 (12.50%) Capacity Management
4 1 (12.50%) Coaching
4 1 (12.50%) Disaster Recovery
4 1 (12.50%) Facilities Management
4 1 (12.50%) Mentoring
4 1 (12.50%) Network Architecture
4 1 (12.50%) Network Design
4 1 (12.50%) Release Management
4 1 (12.50%) Server Building
4 1 (12.50%) Server Patching
4 1 (12.50%) TOGAF
Qualifications
1 2 (25.00%) ITIL Certification
2 1 (12.50%) Degree
2 1 (12.50%) ITIL Foundation Certificate
2 1 (12.50%) SC Cleared
2 1 (12.50%) Security Cleared
Quality Assurance & Compliance
1 1 (12.50%) GxP
1 1 (12.50%) SLA
System Software
1 1 (12.50%) VMware Workstation
Vendors
1 2 (25.00%) Microsoft
2 1 (12.50%) Acronis
2 1 (12.50%) Apple
2 1 (12.50%) Google
2 1 (12.50%) Remedy
2 1 (12.50%) ServiceNow
2 1 (12.50%) VMware