The first table below looks at the demand for CRM skills in IT contracts advertised for the Middlesex region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 24 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Middlesex region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Apr 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 23 26 20
Rank change year-on-year
+3 -6
Contract jobs citing CRM 7 1 14
As % of all contract IT jobs located in Middlesex 2.87% 0.49% 3.98%
As % of the Processes & Methodologies category 3.74% 0.67% 5.81%
Number of daily rates quoted 3 0 1
Average daily rate £263 - £550
UK excluding London average daily rate £400 £400 £405
% change year-on-year
- -1.23%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £19.50 £22.50 £19.25
% change year-on-year
-13.33% +16.88%
Processes & Methodologies Category
Middlesex
Contract IT job ads with a match in the
Processes & Methodologies category
187 149 241
As % of all contract IT jobs located in Middlesex 76.64% 73.40% 68.47%
Number of daily rates quoted 118 87 124
Average daily rate £425 £416 £397
Average daily rate % change year-on-year
+2.10% +4.78%
90% offered a daily rate of more than £300 £265 £253
10% offered a daily rate of more than £528 £570 £525
UK excluding London average daily rate £375 £360 £370
% change year-on-year
+4.16% -2.70%
Number of hourly rates quoted 17 5 12
Average hourly rate £42.50 £37.50 £35.75
Average hourly rate % change year-on-year
+13.33% +4.89%
UK excluding London average hourly rate £31.50 £32.00 £26.50
% change year-on-year
-1.56% +20.75%
CRM
South East

CRM
Jobs Demand Trend in Middlesex

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Middlesex region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Middlesex

CRM
Daily Rate Trend in Middlesex

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Middlesex region.

CRM Daily Rate Trend in Middlesex

CRM
Hourly Rate Trend in Middlesex

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Middlesex region.

CRM Hourly Rate Trend in Middlesex

CRM
Top 30 Related IT Skills in Middlesex

For the 6 months to 24 April 2014, IT contractor jobs across the Middlesex region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 16 (80.00%) SAP
2 8 (40.00%) SAP IS-U
3 6 (30.00%) SQL
3 6 (30.00%) SAP CRM
4 5 (25.00%) Finance
5 4 (20.00%) Project Management
5 4 (20.00%) Billing
6 3 (15.00%) Smart Meter
6 3 (15.00%) Toad
6 3 (15.00%) Firmware
6 3 (15.00%) .NET
6 3 (15.00%) UNIX
6 3 (15.00%) OO
6 3 (15.00%) MS Excel
7 2 (10.00%) SharePoint
7 2 (10.00%) ERP
7 2 (10.00%) Oracle
7 2 (10.00%) SQL Server
7 2 (10.00%) ABAP
7 2 (10.00%) C#
7 2 (10.00%) Tivoli Storage Manager
7 2 (10.00%) Microsoft
7 2 (10.00%) Active Directory
7 2 (10.00%) Pharmaceutical
7 2 (10.00%) ETL
7 2 (10.00%) Workflow
7 2 (10.00%) Logistics
7 2 (10.00%) SAP Retail
7 2 (10.00%) Business Analysis
7 2 (10.00%) Dynamics CRM

CRM
Top Related IT Skills in Middlesex by Category

For the 6 months to 24 April 2014, IT contractor jobs across the Middlesex region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 2 (10.00%) SharePoint
2 1 (5.00%) SharePoint 2010
Applications
1 3 (15.00%) MS Excel
Business Applications
1 8 (40.00%) SAP IS-U
2 6 (30.00%) SAP CRM
3 2 (10.00%) SAP Retail
3 2 (10.00%) Dynamics CRM
4 1 (5.00%) SAP Oil and Gas
4 1 (5.00%) Magento
4 1 (5.00%) SAP MRS
4 1 (5.00%) SAP PM
4 1 (5.00%) SAP R/3
4 1 (5.00%) Oracle CRM
Cloud Services
1 1 (5.00%) SaaS
Database & Business Intelligence
1 2 (10.00%) SQL Server
1 2 (10.00%) SAP HANA
2 1 (5.00%) SQL Server 2008
Development Applications
1 3 (15.00%) Toad
General
1 5 (25.00%) Finance
2 4 (20.00%) Billing
3 2 (10.00%) Pharmaceutical
3 2 (10.00%) Retail
4 1 (5.00%) Manufacturing
4 1 (5.00%) Marketing
Job Titles
1 6 (30.00%) Analyst
2 5 (25.00%) Architect
2 5 (25.00%) Consultant
3 4 (20.00%) Project Manager
3 4 (20.00%) SAP Project Manager
3 4 (20.00%) SAP Manager
4 3 (15.00%) SAP Consultant
4 3 (15.00%) Business Analyst
4 3 (15.00%) Solutions Architect
4 3 (15.00%) Support Analyst
5 2 (10.00%) Applications Support
5 2 (10.00%) Applications Support Analyst
5 2 (10.00%) SAP Architect
5 2 (10.00%) SAP Solutions Architect
5 2 (10.00%) CRM Architect
6 1 (5.00%) SAP CRM Project Manager
6 1 (5.00%) SAP ISU Consultant
6 1 (5.00%) SAP Analyst
6 1 (5.00%) CRM Manager
6 1 (5.00%) Senior Functional Consultant
Libraries, Frameworks & Software Standards
1 3 (15.00%) .NET
2 2 (10.00%) .NET Framework
2 2 (10.00%) JSON
2 2 (10.00%) WCF
2 2 (10.00%) WPF
2 2 (10.00%) REST
3 1 (5.00%) Silverlight
3 1 (5.00%) jQuery
3 1 (5.00%) Web Services
3 1 (5.00%) BAPI
3 1 (5.00%) SAP ALE
Miscellaneous
1 3 (15.00%) Firmware
1 3 (15.00%) Smart Meter
2 1 (5.00%) Visualisation
2 1 (5.00%) Enterprise Software
2 1 (5.00%) GIS
Operating Systems
1 3 (15.00%) UNIX
2 1 (5.00%) Windows
2 1 (5.00%) Apple iOS
Processes & Methodologies
1 4 (20.00%) Project Management
2 3 (15.00%) OO
3 2 (10.00%) ERP
3 2 (10.00%) ETL
3 2 (10.00%) Logistics
3 2 (10.00%) Business Analysis
3 2 (10.00%) Workflow
3 2 (10.00%) Web Development
3 2 (10.00%) Resource Management
3 2 (10.00%) Enterprise Architecture
4 1 (5.00%) Technical Architecture
4 1 (5.00%) Lean Six Sigma
4 1 (5.00%) Unit Testing
4 1 (5.00%) Data Protection
4 1 (5.00%) Continuous Improvement
4 1 (5.00%) Change Control
4 1 (5.00%) Technical Analysis
4 1 (5.00%) Validation
4 1 (5.00%) Stakeholder Management
4 1 (5.00%) Scrum
Programming Languages
1 6 (30.00%) SQL
2 2 (10.00%) ABAP
2 2 (10.00%) C#
3 1 (5.00%) Java
3 1 (5.00%) PHP
3 1 (5.00%) SQR
Qualifications
1 1 (5.00%) SAP Certification
Quality Assurance & Compliance
1 1 (5.00%) QA
System Software
1 2 (10.00%) Active Directory
Systems Management
1 2 (10.00%) Tivoli Storage Manager
Vendors
1 16 (80.00%) SAP
2 2 (10.00%) Microsoft
2 2 (10.00%) Oracle
3 1 (5.00%) JD Edwards