The table below looks at the statistics for CRM skills in IT contracts advertised for the Middlesex region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 31 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Oct 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 23 25 18
Rank change year-on-year
+2 -7
Contract jobs citing CRM 4 8 14
As % of all contract IT jobs located in Middlesex 1.69% 3.03% 5.30%
As % of the Processes & Methodologies category 2.23% 3.85% 7.61%
Number of daily rates quoted 3 1 10
Average daily rate
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of your Daily Rate
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£363 £450 £425
Average daily rate % change year-on-year
-19.44% +5.88%
UK excluding London average daily rate £425 £380 £400
% change year-on-year
+11.84% -5.00%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £20.00 £44.90 £19.50
% change year-on-year
-55.45% +130.25%
CRM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Middlesex region.

Processes & Methodologies Category
Middlesex
Contract IT job ads with a match in the
Processes & Methodologies category
179 208 184
As % of all contract IT jobs located in Middlesex 75.85% 78.79% 69.70%
Number of daily rates quoted 109 126 91
Average daily rate £443 £435 £425
Average daily rate % change year-on-year
+1.72% +2.35%
90% offered a daily rate of more than £275 £280 £272
10% offered a daily rate of more than £525 £550 £525
UK excluding London average daily rate £380 £363 £368
% change year-on-year
+4.68% -1.36%
Number of hourly rates quoted 4 3 2
Average hourly rate £34.50 £37.50 £35.65
Average hourly rate % change year-on-year
-8.00% +5.18%
90% offered a hourly rate of more than £14.70 £21.60 £22.57
10% offered a hourly rate of more than £40.00 £39.00 £48.73
UK excluding London average hourly rate £25.00 £27.50 £27.50
% change year-on-year
-9.09% -

CRM
Jobs Demand Trend in Middlesex

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Middlesex region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Middlesex

CRM
Daily Rate Trend in Middlesex

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Middlesex region.

CRM Daily Rate Trend in Middlesex

CRM
Daily Rate Histogram in Middlesex

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Middlesex region over the 3 months to 31 October 2014.

CRM Daily Rate Histogram in Middlesex

CRM
Hourly Rate Trend in Middlesex

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Middlesex region.

CRM Hourly Rate Trend in Middlesex

CRM
Top 30 Related IT Skills in Middlesex

For the 6 months to 31 October 2014, IT contractor jobs across the Middlesex region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 12 (66.67%) SAP
2 6 (33.33%) Billing
3 5 (27.78%) ABAP
3 5 (27.78%) Business Intelligence
3 5 (27.78%) SAP BW
3 5 (27.78%) NetWeaver
3 5 (27.78%) Tivoli Storage Manager
3 5 (27.78%) Middleware
3 5 (27.78%) SAP BI
4 4 (22.22%) SAP CRM
5 3 (16.67%) Finance
5 3 (16.67%) Stakeholder Management
5 3 (16.67%) SAP Basis
5 3 (16.67%) Salesforce.com
5 3 (16.67%) SOAP
5 3 (16.67%) .NET
6 2 (11.11%) NoSQL
6 2 (11.11%) REST
6 2 (11.11%) Relational Database
6 2 (11.11%) Coaching
6 2 (11.11%) Java
6 2 (11.11%) Oracle
6 2 (11.11%) SQL Server
6 2 (11.11%) XML
6 2 (11.11%) ITIL
6 2 (11.11%) OO
6 2 (11.11%) MSMQ
6 2 (11.11%) JMS
6 2 (11.11%) EAI
6 2 (11.11%) SOA

CRM
Top Related IT Skills in Middlesex by Category

For the 6 months to 31 October 2014, IT contractor jobs across the Middlesex region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 5 (27.78%) NetWeaver
2 1 (5.56%) Confluence
Applications
1 1 (5.56%) MS Excel
Business Applications
1 4 (22.22%) SAP CRM
2 1 (5.56%) Dynamics CRM
2 1 (5.56%) SAP IS-U
Cloud Services
1 1 (5.56%) Force.com
Database & Business Intelligence
1 5 (27.78%) SAP BW
1 5 (27.78%) SAP BI
2 2 (11.11%) NoSQL
2 2 (11.11%) Relational Database
2 2 (11.11%) SQL Server
3 1 (5.56%) InterSystems Cache
Development Applications
1 1 (5.56%) Visual Studio
1 1 (5.56%) JIRA
1 1 (5.56%) Team Foundation Server
1 1 (5.56%) SoapUI
General
1 6 (33.33%) Billing
2 3 (16.67%) Finance
3 1 (5.56%) Pharmaceutical
3 1 (5.56%) Financial Institution
Job Titles
1 3 (16.67%) Architect
1 3 (16.67%) SAP Basis Manager
1 3 (16.67%) SAP Manager
1 3 (16.67%) Delivery Manager
2 1 (5.56%) CRM Consultant
2 1 (5.56%) SAP Business Consultant
2 1 (5.56%) Integration Tester
2 1 (5.56%) SAP Architect
2 1 (5.56%) Salesforce.com Administrator
2 1 (5.56%) Salesforce.com Architect
2 1 (5.56%) Management Consultant
2 1 (5.56%) Tester
2 1 (5.56%) Analyst
2 1 (5.56%) Test Analyst
2 1 (5.56%) Consultant
2 1 (5.56%) Solutions Architect
2 1 (5.56%) Senior Manager
2 1 (5.56%) Administrator
2 1 (5.56%) SAP SD Consultant
2 1 (5.56%) SAP CRM Consultant
Libraries, Frameworks & Software Standards
1 5 (27.78%) Middleware
2 3 (16.67%) SAP Basis
2 3 (16.67%) .NET
2 3 (16.67%) SOAP
3 2 (11.11%) Mason
3 2 (11.11%) SAP PI
3 2 (11.11%) XML
3 2 (11.11%) MSMQ
3 2 (11.11%) JMS
3 2 (11.11%) REST
4 1 (5.56%) ASP.NET Web API
4 1 (5.56%) Visualforce
4 1 (5.56%) Web Services
4 1 (5.56%) DHTML
4 1 (5.56%) HTML
4 1 (5.56%) J2EE
4 1 (5.56%) ASP.NET
4 1 (5.56%) CSS
Miscellaneous
1 2 (11.11%) FMCG
2 1 (5.56%) Smart Meter
2 1 (5.56%) User Experience
2 1 (5.56%) AS400
Processes & Methodologies
1 5 (27.78%) Business Intelligence
2 3 (16.67%) Stakeholder Management
3 2 (11.11%) ITSM
3 2 (11.11%) Performance Management
3 2 (11.11%) Service Management
3 2 (11.11%) ITIL
3 2 (11.11%) OO
3 2 (11.11%) EAI
3 2 (11.11%) SOA
3 2 (11.11%) Coaching
4 1 (5.56%) People Management
4 1 (5.56%) Change Management
4 1 (5.56%) Project Management
4 1 (5.56%) Test Planning
4 1 (5.56%) Mentoring
4 1 (5.56%) Workflow
4 1 (5.56%) Agile Software Development
4 1 (5.56%) Enterprise Architecture
4 1 (5.56%) Performance Testing
4 1 (5.56%) Continuous Integration
Programming Languages
1 5 (27.78%) ABAP
2 2 (11.11%) Java
3 1 (5.56%) JavaScript
3 1 (5.56%) VBScript
3 1 (5.56%) VB
3 1 (5.56%) Apex Code
3 1 (5.56%) C#
Quality Assurance & Compliance
1 1 (5.56%) QA
Systems Management
1 5 (27.78%) Tivoli Storage Manager
Vendors
1 12 (66.67%) SAP
2 3 (16.67%) Salesforce.com
3 2 (11.11%) Oracle
4 1 (5.56%) Sitecore
4 1 (5.56%) Microsoft