The first table below looks at the demand for CRM skills in IT contracts advertised for the Middlesex region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Middlesex region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Customer Relationship Management (CRM)
Rank 19 22 15
Rank change year-on-year
+3 -7
Contract jobs citing CRM 3 11 27
As % of all contract IT jobs located in Middlesex 1.485% 3.503% 7.781%
As % of the Processes & Methodologies category 2.000% 5.213% 9.609%
Number of daily rates quoted 2 1 5
Average daily rate £405 £488 £425
Average daily rate % change year-on-year
-16.97% +14.70%
90% offered a daily rate of more than £369 £488 £370
10% offered a daily rate of more than £441 £488 £530
UK excluding London average daily rate £400 £413 £400
% change year-on-year
-3.03% +3.12%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £22.50 £16.50 £18.75
% change year-on-year
+36.36% -12.00%
All Processes & Methodologies
Middlesex
Contract IT job ads with a match in the
Processes & Methodologies category
150 211 281
As % of all contract IT jobs located in Middlesex 74.26% 67.20% 80.98%
Number of daily rates quoted 95 107 121
Average daily rate £375 £375 £425
Average daily rate % change year-on-year
- -11.76%
90% offered a daily rate of more than £250 £255 £300
10% offered a daily rate of more than £561 £527 £500
UK excluding London average daily rate £365 £365 £375
% change year-on-year
- -2.66%
Number of hourly rates quoted 4 10 12
Average hourly rate £30.25 £39.00 £29.00
Average hourly rate % change year-on-year
-22.43% +34.48%
UK excluding London average hourly rate £30.45 £25.00 £29.00
% change year-on-year
+21.78% -13.79%
CRM
South East

CRM
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Middlesex region as a proportion of the total demand within the Processes & Methodologies category.

Middlesex CRM Jobs Demand Trend

CRM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Middlesex region.

Middlesex CRM Daily Rate Trend

CRM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Middlesex region.

Middlesex CRM Hourly Rate Trend

CRM
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT contractor jobs across the Middlesex region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 6 (75.00%) SAP
2 5 (62.50%) Siebel
2 5 (62.50%) SAP CRM
3 3 (37.50%) Data Warehouse
3 3 (37.50%) Data Modelling
3 3 (37.50%) ETL
3 3 (37.50%) Microsoft
3 3 (37.50%) PL/SQL
3 3 (37.50%) SQL
3 3 (37.50%) T-SQL
3 3 (37.50%) SQL Server
3 3 (37.50%) SQL Server Reporting Services
3 3 (37.50%) SAP IS-U
3 3 (37.50%) SQL Server Analysis Services
3 3 (37.50%) Data Quality
4 2 (25.00%) SQL Server Integration Services
4 2 (25.00%) MS Excel
4 2 (25.00%) Business Intelligence
4 2 (25.00%) Project Management
4 2 (25.00%) Finance
5 1 (12.50%) Manufacturing
5 1 (12.50%) Migration
5 1 (12.50%) Stakeholder Management
5 1 (12.50%) Scrum
5 1 (12.50%) Service Management
5 1 (12.50%) Change Management
5 1 (12.50%) Salesforce.com
5 1 (12.50%) PRINCE
5 1 (12.50%) Remedy
5 1 (12.50%) Java

CRM
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT contractor jobs across the Middlesex region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Applications
1 2 (25.00%) MS Excel
Business Applications
1 5 (62.50%) SAP CRM
2 3 (37.50%) SAP IS-U
3 1 (12.50%) SAP Oil and Gas
3 1 (12.50%) Dynamics CRM
Database & Business Intelligence
1 3 (37.50%) Data Warehouse
1 3 (37.50%) SQL Server
1 3 (37.50%) SQL Server Reporting Services
1 3 (37.50%) SQL Server Analysis Services
2 2 (25.00%) SQL Server Integration Services
General
1 2 (25.00%) Finance
2 1 (12.50%) Manufacturing
2 1 (12.50%) Marketing
Job Titles
1 3 (37.50%) Analyst
2 2 (25.00%) CRM Manager
2 2 (25.00%) Data Analyst
2 2 (25.00%) Consultant
2 2 (25.00%) Project Manager
3 1 (12.50%) Service Manager
3 1 (12.50%) Data Warehouse Consultant
3 1 (12.50%) Business Analyst
3 1 (12.50%) Developer
3 1 (12.50%) Business Intelligence Consultant
3 1 (12.50%) Analyst Programmer
3 1 (12.50%) Programmer
3 1 (12.50%) SAP CRM Consultant
3 1 (12.50%) SAP Consultant
3 1 (12.50%) SQL Developer
3 1 (12.50%) Siebel Project Manager
3 1 (12.50%) CRM Project Manager
3 1 (12.50%) Developer Analyst
3 1 (12.50%) CRM Consultant
3 1 (12.50%) Financial Business Analyst
Miscellaneous
1 1 (12.50%) Enterprise Software
1 1 (12.50%) FMCG
1 1 (12.50%) SaaS
Processes & Methodologies
1 3 (37.50%) Data Modelling
1 3 (37.50%) ETL
2 2 (25.00%) Business Intelligence
2 2 (25.00%) Project Management
3 1 (12.50%) Migration
3 1 (12.50%) Stakeholder Management
3 1 (12.50%) Scrum
3 1 (12.50%) Service Management
3 1 (12.50%) Change Management
3 1 (12.50%) PRINCE
3 1 (12.50%) ITIL
3 1 (12.50%) Use Case
3 1 (12.50%) Business Analysis
Programming Languages
1 3 (37.50%) PL/SQL
1 3 (37.50%) SQL
1 3 (37.50%) T-SQL
2 1 (12.50%) Java
2 1 (12.50%) Apex Code
Quality Assurance & Compliance
1 3 (37.50%) Data Quality
Vendors
1 6 (75.00%) SAP
2 5 (62.50%) Siebel
3 3 (37.50%) Microsoft
4 1 (12.50%) Salesforce.com
4 1 (12.50%) Remedy