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This section looks at the demand for Customer Relationship Management (CRM) skills within the Middlesex region with a comparison to our Processes & Methodologies category. Included is a guide to the contractor rates offered in IT job ads that have cited CRM over the 3 months to 8 July 2008 with a comparison to the same period last year.

LinkCustomer Relationship Management (CRM)
Location
3 months to 8 Jul 2008Same period last year
Rank4321
Rank change on same period last yearDown-22
Matching contract IT job ads829
As % of all UK contract IT job ads sampled0.011 %0.030 %
As % of the category below2.139 %8.309 %
Daily rates quoted34
Average minimum daily rate£233£425
Average daily rate£292£525
% change on same period last year-44.44 %
Average maximum daily rate£350£625
UK excluding London average daily rate£403£388
% change on same period last year+3.75 %
Hourly rates quoted00
Average minimum hourly rate--
Average hourly rate--
% change on same period last year-
Average maximum hourly rate--
UK excluding London average hourly rate£24.03£29.54
% change on same period last year-18.65 %
Processes & Methodologies MiddlesexProcesses & Methodologies
Middlesex
Matching contract IT job ads374349
As % of all UK contract IT job ads sampled0.493 %0.365 %
Daily rates quoted10282
Average minimum daily rate£346£325
Average daily rate£369£349
% change on same period last year+5.91 %
Average maximum daily rate£392£373
UK excluding London average daily rate£384£375
% change on same period last year+2.22 %
Hourly rates quoted2414
Average minimum hourly rate£33.39£37.45
Average hourly rate£35.37£38.32
% change on same period last year-7.71 %
Average maximum hourly rate£37.34£39.19
UK excluding London average hourly rate£29.33£30.33
% change on same period last year-3.28 %
CRM South EastCRM
South East

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

CRM
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing CRM across the Middlesex region as a proportion of the total demand within the Processes & Methodologies category.

Middlesex CRM Demand Trend

CRM
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Middlesex region.

Middlesex CRM Daily Rate Trend

CRM
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Middlesex region over the 3 months to 8 July 2008.

Middlesex CRM Daily Rate Histogram

CRM
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Middlesex region.

Middlesex CRM Hourly Rate Trend

CRM
Top 30 Related IT Skills

For the 6 months to 8 July 2008, IT contractor jobs across the Middlesex region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

17 (41.18 %)Siebel
25 (29.41 %)SAP
34 (23.53 %)Telecoms
34 (23.53 %)Business Analysis
43 (17.65 %)Marketing
43 (17.65 %)PRINCE2
43 (17.65 %)UML
43 (17.65 %)SQL
52 (11.76 %)Oracle
52 (11.76 %)Data Mining
52 (11.76 %)SAS
52 (11.76 %)Chordiant
52 (11.76 %)SMS
52 (11.76 %)Project Management
52 (11.76 %)Email Marketing
52 (11.76 %)Data Migration
52 (11.76 %)Billing
52 (11.76 %)Government
52 (11.76 %)Migration
52 (11.76 %)Mobile Games
52 (11.76 %)Games
61 (5.882 %)SAP CRM
61 (5.882 %)Replication
61 (5.882 %)Risk Assessment
61 (5.882 %)Retail
61 (5.882 %)LSMW
61 (5.882 %)Data Mapping
61 (5.882 %)Online Games
61 (5.882 %)AJAX
61 (5.882 %)Operations Management

CRM
Top Related IT Skills by Category

For the 6 months to 8 July 2008, IT contractor jobs across the Middlesex region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Development
11 (5.882 %)AJAX
11 (5.882 %)WebServices
11 (5.882 %)Middleware
11 (5.882 %).NET
Application Platforms
12 (11.76 %)SAS
Business Applications
11 (5.882 %)SAP CRM
11 (5.882 %)Microsoft CRM
Communications & Networking
12 (11.76 %)SMS
Database & Business Intelligence
12 (11.76 %)Data Mining
21 (5.882 %)EDRMS
21 (5.882 %)SQL Server
21 (5.882 %)MySQL
Development Applications
11 (5.882 %)LSMW
General
14 (23.53 %)Telecoms
23 (17.65 %)Marketing
32 (11.76 %)Billing
32 (11.76 %)Government
32 (11.76 %)Mobile Games
32 (11.76 %)Games
41 (5.882 %)Retail
41 (5.882 %)Online Games
41 (5.882 %)Finance
Job Titles
15 (29.41 %)Project Manager
15 (29.41 %)Consultant
24 (23.53 %)CRM Consultant
24 (23.53 %)CRM Manager
33 (17.65 %)Business Analyst
33 (17.65 %)Developer
33 (17.65 %)Analyst
42 (11.76 %)Information Architect
42 (11.76 %)Architect
42 (11.76 %)CRM Business Analyst
42 (11.76 %)Business Project Manager
42 (11.76 %)CRM Project Manager
42 (11.76 %)Siebel Business Analyst
42 (11.76 %)Business Manager
51 (5.882 %)Migration Consultant
51 (5.882 %).NET Developer
51 (5.882 %)C# Developer
51 (5.882 %)Siebel Consultant
51 (5.882 %)SAP Consultant
51 (5.882 %)ABAP Developer
Miscellaneous
11 (5.882 %)Replication
Processes & Methodologies
14 (23.53 %)Business Analysis
23 (17.65 %)PRINCE2
23 (17.65 %)UML
32 (11.76 %)Project Management
32 (11.76 %)Email Marketing
32 (11.76 %)Data Migration
32 (11.76 %)Migration
41 (5.882 %)Risk Assessment
41 (5.882 %)Data Mapping
41 (5.882 %)Operations Management
41 (5.882 %)B2B
Programming Languages
13 (17.65 %)SQL
21 (5.882 %)C#
21 (5.882 %)JavaScript
21 (5.882 %)PHP
21 (5.882 %)Transact-SQL
21 (5.882 %)ABAP
Vendors
17 (41.18 %)Siebel
25 (29.41 %)SAP
32 (11.76 %)Oracle
32 (11.76 %)Chordiant
41 (5.882 %)DataFlux
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