The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Middlesex region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 3 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Sep 2015
Same period 2014 Same period 2013
Services Delivery
Rank 17 21 25
Rank change year-on-year
+4 +4
Contract jobs citing Service Delivery 8 11 7
As % of all contract IT jobs located in Middlesex 3.96% 4.35% 2.66%
As % of the Processes & Methodologies category 5.13% 5.47% 3.80%
Number of daily rates quoted 4 9 7
Average daily rate
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£395 £225 £396
Average daily rate % change year-on-year
+75.55% -43.18%
90% offered a daily rate of more than £390 £220 £295
10% offered a daily rate of more than £442 £493 £460
UK excluding London average daily rate £400 £388 £350
% change year-on-year
+3.22% +10.71%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £17.50 £15.19 £17.69
% change year-on-year
+15.18% -14.11%
Service Delivery
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Middlesex region.

Processes & Methodologies Category
Middlesex
Contract IT job ads with a match in the
Processes & Methodologies category
156 201 184
As % of all contract IT jobs located in Middlesex 77.23% 79.45% 69.96%
Number of daily rates quoted 88 124 99
Average daily rate £396 £423 £410
Average daily rate % change year-on-year
-6.39% +3.04%
90% offered a daily rate of more than £275 £270 £265
10% offered a daily rate of more than £484 £528 £575
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 5 7 4
Average hourly rate £47.50 £42.50 £37.50
Average hourly rate % change year-on-year
+11.76% +13.33%
UK excluding London average hourly rate £32.50 £26.98 £30.50
% change year-on-year
+20.48% -11.55%

Service Delivery
Jobs Demand Trend in Middlesex

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Middlesex region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Middlesex

Service Delivery
Daily Rate Trend in Middlesex

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Middlesex region.

Service Delivery Daily Rate Trend in Middlesex

Service Delivery
Hourly Rate Trend in Middlesex

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Middlesex region.

Service Delivery Hourly Rate Trend in Middlesex

Service Delivery
Top 30 Related IT Skills in Middlesex

For the 6 months to 3 September 2015, IT contractor jobs across the Middlesex region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 11 (73.33%) ITIL
2 8 (53.33%) Service Management
3 7 (46.67%) SLA
3 7 (46.67%) Supplier Management
4 5 (33.33%) Problem Management
4 5 (33.33%) Change Management
5 4 (26.67%) ITSM
5 4 (26.67%) Cisco
5 4 (26.67%) ITIL V3
5 4 (26.67%) Continuous Improvement
6 3 (20.00%) SAP
6 3 (20.00%) Stakeholder Management
6 3 (20.00%) Analytical Skills
7 2 (13.33%) Hybrid Cloud
7 2 (13.33%) Enterprise Cloud
7 2 (13.33%) Data Centre
7 2 (13.33%) Software-Defined Networking
7 2 (13.33%) Oracle Workflow
7 2 (13.33%) VMware
7 2 (13.33%) Telecoms
7 2 (13.33%) Workflow
7 2 (13.33%) Finance
7 2 (13.33%) Legal
7 2 (13.33%) IBM
7 2 (13.33%) Microsoft
7 2 (13.33%) HP
7 2 (13.33%) EMC
7 2 (13.33%) Citrix
7 2 (13.33%) ITIL Certification
7 2 (13.33%) CA

Service Delivery
Top Related IT Skills in Middlesex by Category

For the 6 months to 3 September 2015, IT contractor jobs across the Middlesex region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 2 (13.33%) Oracle Workflow
1 2 (13.33%) Eucalyptus
1 2 (13.33%) OpenStack
Cloud Services
1 2 (13.33%) Microsoft Azure
1 2 (13.33%) Amazon AWS
1 2 (13.33%) IaaS
Communications & Networking
1 2 (13.33%) Network Security
1 2 (13.33%) Software-Defined Networking
2 1 (6.67%) NAS
General
1 2 (13.33%) Telecoms
1 2 (13.33%) Finance
1 2 (13.33%) Legal
2 1 (6.67%) Pharmaceutical
Job Titles
1 7 (46.67%) Service Manager
2 6 (40.00%) Applications Manager
3 4 (26.67%) Services Delivery Manager
3 4 (26.67%) Delivery Manager
4 3 (20.00%) ITIL Manager
5 2 (13.33%) VMware Specialist
5 2 (13.33%) VMware Architect
5 2 (13.33%) Platform Architect
5 2 (13.33%) Compliance Manager
5 2 (13.33%) Architect
6 1 (6.67%) Project Manager
6 1 (6.67%) Analyst
6 1 (6.67%) Service Analyst
6 1 (6.67%) Operations Manager
6 1 (6.67%) Client Services Manager
6 1 (6.67%) Business Manager
6 1 (6.67%) SAP Manager
6 1 (6.67%) Desktop Manager
6 1 (6.67%) Business Operations Manager
Miscellaneous
1 3 (20.00%) Analytical Skills
2 2 (13.33%) Hybrid Cloud
2 2 (13.33%) Enterprise Cloud
2 2 (13.33%) Data Centre
Operating Systems
1 1 (6.67%) Windows
Processes & Methodologies
1 11 (73.33%) ITIL
2 8 (53.33%) Service Management
3 7 (46.67%) Supplier Management
4 5 (33.33%) Problem Management
4 5 (33.33%) Change Management
5 4 (26.67%) ITSM
5 4 (26.67%) ITIL V3
5 4 (26.67%) Continuous Improvement
6 3 (20.00%) Stakeholder Management
7 2 (13.33%) Data Analysis
7 2 (13.33%) Workflow
7 2 (13.33%) DevOps
7 2 (13.33%) Performance Management
7 2 (13.33%) Budget Control
7 2 (13.33%) Open Source
8 1 (6.67%) Migration
8 1 (6.67%) ERP
8 1 (6.67%) Project Management
Programming Languages
1 1 (6.67%) C
Qualifications
1 2 (13.33%) ITIL Certification
1 2 (13.33%) VMware Certified Professional (VCP)
2 1 (6.67%) Degree
2 1 (6.67%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 7 (46.67%) SLA
System Software
1 2 (13.33%) VMware Infrastructure
1 2 (13.33%) vSphere
Systems Management
1 2 (13.33%) Puppet
1 2 (13.33%) Opscode Chef
2 1 (6.67%) DatAdvantage
Vendors
1 4 (26.67%) Cisco
2 3 (20.00%) SAP
3 2 (13.33%) Oracle
3 2 (13.33%) Red Hat
3 2 (13.33%) VMware
3 2 (13.33%) IBM
3 2 (13.33%) Microsoft
3 2 (13.33%) HP
3 2 (13.33%) EMC
3 2 (13.33%) Citrix
3 2 (13.33%) CA
4 1 (6.67%) NetApp
4 1 (6.67%) Varonis
4 1 (6.67%) NetIQ