The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Middlesex region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Services Delivery
Rank 18 21 9
Rank change year-on-year
+3 -12
Contract jobs citing Service Delivery 6 9 17
As % of all contract IT jobs located in Middlesex 3.41% 4.05% 8.29%
As % of the Processes & Methodologies category 5.13% 4.86% 10.90%
Number of daily rates quoted 5 6 12
Average daily rate
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£387 £303 £420
Average daily rate % change year-on-year
+27.93% -27.97%
90% offered a daily rate of more than £312 £285 £278
10% offered a daily rate of more than £425 £388 £477
UK excluding London average daily rate £400 £350 £356
% change year-on-year
+14.28% -1.63%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £16.50 £12.50 £15.00
% change year-on-year
+32.00% -16.66%
Service Delivery
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Middlesex region.

Processes & Methodologies Category
Middlesex
Contract IT job ads with a match in the
Processes & Methodologies category
117 185 156
As % of all contract IT jobs located in Middlesex 66.48% 83.33% 76.10%
Number of daily rates quoted 71 110 97
Average daily rate £387 £420 £383
Average daily rate % change year-on-year
-7.85% +9.80%
90% offered a daily rate of more than £288 £264 £250
10% offered a daily rate of more than £523 £554 £548
UK excluding London average daily rate £388 £375 £365
% change year-on-year
+3.33% +2.73%
Number of hourly rates quoted 3 16 5
Average hourly rate £45.00 £42.50 £37.50
Average hourly rate % change year-on-year
+5.88% +13.33%
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

Service Delivery
Jobs Demand Trend in Middlesex

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Middlesex region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Middlesex

Service Delivery
Daily Rate Trend in Middlesex

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Middlesex region.

Service Delivery Daily Rate Trend in Middlesex

Service Delivery
Daily Rate Histogram in Middlesex

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Middlesex region over the 3 months to 29 May 2015.

Service Delivery Daily Rate Histogram in Middlesex

Service Delivery
Hourly Rate Trend in Middlesex

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Middlesex region.

Service Delivery Hourly Rate Trend in Middlesex

Service Delivery
Top 30 Related IT Skills in Middlesex

For the 6 months to 29 May 2015, IT contractor jobs across the Middlesex region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 6 (54.55%) ITIL
2 5 (45.45%) Service Management
3 4 (36.36%) Change Management
3 4 (36.36%) SLA
4 3 (27.27%) SAP
4 3 (27.27%) ITSM
4 3 (27.27%) Legal
4 3 (27.27%) Supplier Management
4 3 (27.27%) Problem Management
4 3 (27.27%) ITIL V3
4 3 (27.27%) Continuous Improvement
5 2 (18.18%) Degree
5 2 (18.18%) Analytical Skills
5 2 (18.18%) Data Analysis
5 2 (18.18%) Telecoms
5 2 (18.18%) Cisco
6 1 (9.09%) Microsoft
6 1 (9.09%) HP
6 1 (9.09%) A+ Certification
6 1 (9.09%) ITIL Certification
6 1 (9.09%) SAN
6 1 (9.09%) NHS
6 1 (9.09%) Pharmaceutical
6 1 (9.09%) MS Office
6 1 (9.09%) Windows
6 1 (9.09%) Linux
6 1 (9.09%) ERP
6 1 (9.09%) Finance
6 1 (9.09%) Risk Management
6 1 (9.09%) Network+ Certification

Service Delivery
Top Related IT Skills in Middlesex by Category

For the 6 months to 29 May 2015, IT contractor jobs across the Middlesex region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Applications
1 1 (9.09%) MS Office
Cloud Services
1 1 (9.09%) Microsoft Azure
1 1 (9.09%) Amazon AWS
Communications & Networking
1 1 (9.09%) SAN
1 1 (9.09%) NAS
General
1 3 (27.27%) Legal
2 2 (18.18%) Telecoms
3 1 (9.09%) Pharmaceutical
3 1 (9.09%) Finance
3 1 (9.09%) Local Government
Job Titles
1 3 (27.27%) ITIL Manager
1 3 (27.27%) Applications Manager
2 2 (18.18%) Compliance Manager
2 2 (18.18%) Service Manager
3 1 (9.09%) Architect
3 1 (9.09%) Project Manager
3 1 (9.09%) Desktop Support
3 1 (9.09%) Solutions Designer
3 1 (9.09%) Operations Manager
3 1 (9.09%) Team Leader
3 1 (9.09%) Enterprise Architect
3 1 (9.09%) Support Team Leader
3 1 (9.09%) Contracts Manager
3 1 (9.09%) Business Manager
3 1 (9.09%) SAP Manager
3 1 (9.09%) Desktop Support Team Leader
3 1 (9.09%) IT Services Manager
3 1 (9.09%) Desktop Team Leader
3 1 (9.09%) Business Operations Manager
3 1 (9.09%) Designer
Miscellaneous
1 2 (18.18%) Analytical Skills
2 1 (9.09%) NHS
2 1 (9.09%) FMCG
Operating Systems
1 1 (9.09%) Windows
1 1 (9.09%) Linux
1 1 (9.09%) Windows 8
1 1 (9.09%) Windows Server 2012
1 1 (9.09%) Windows Server 2008
1 1 (9.09%) Windows 7
Processes & Methodologies
1 6 (54.55%) ITIL
2 5 (45.45%) Service Management
3 4 (36.36%) Change Management
4 3 (27.27%) ITSM
4 3 (27.27%) Supplier Management
4 3 (27.27%) Problem Management
4 3 (27.27%) ITIL V3
4 3 (27.27%) Continuous Improvement
5 2 (18.18%) Data Analysis
6 1 (9.09%) ERP
6 1 (9.09%) Risk Management
6 1 (9.09%) Enterprise Architecture
6 1 (9.09%) Change Control
6 1 (9.09%) Performance Analysis
6 1 (9.09%) Line Management
6 1 (9.09%) Mentoring
6 1 (9.09%) Capacity Planning
Qualifications
1 2 (18.18%) Degree
2 1 (9.09%) A+ Certification
2 1 (9.09%) ITIL Certification
2 1 (9.09%) Network+ Certification
Quality Assurance & Compliance
1 4 (36.36%) SLA
2 1 (9.09%) COBIT
Vendors
1 3 (27.27%) SAP
2 2 (18.18%) Cisco
3 1 (9.09%) Microsoft
3 1 (9.09%) HP
3 1 (9.09%) Google