The table below looks at the statistics for Service Management skills in IT contracts advertised for the Middlesex region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 3 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Aug 2015
Same period 2014 Same period 2013
Service Management
Rank 25 28 21
Rank change year-on-year
+3 -7
Contract jobs citing Service Management 4 4 6
As % of all contract IT jobs located in Middlesex 1.89% 1.73% 2.58%
As % of the Processes & Methodologies category 2.60% 2.15% 3.82%
Number of daily rates quoted 2 2 6
Average daily rate
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£390 £500 £379
Average daily rate % change year-on-year
-22.00% +32.01%
UK excluding London average daily rate £376 £350 £350
% change year-on-year
+7.50% -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £18.00 £15.00 £13.68
% change year-on-year
+20.00% +9.68%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Middlesex region.

Processes & Methodologies Category
Middlesex
Contract IT job ads with a match in the
Processes & Methodologies category
154 186 157
As % of all contract IT jobs located in Middlesex 72.64% 80.52% 67.38%
Number of daily rates quoted 83 109 88
Average daily rate £390 £400 £438
Average daily rate % change year-on-year
-2.50% -8.57%
90% offered a daily rate of more than £275 £271 £260
10% offered a daily rate of more than £484 £539 £575
UK excluding London average daily rate £388 £375 £375
% change year-on-year
+3.33% -
Number of hourly rates quoted 4 6 4
Average hourly rate £47.50 £42.50 £37.50
Average hourly rate % change year-on-year
+11.76% +13.33%
UK excluding London average hourly rate £30.52 £26.50 £31.00
% change year-on-year
+15.16% -14.51%

Service Management
Jobs Demand Trend in Middlesex

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Middlesex region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Middlesex

Service Management
Daily Rate Trend in Middlesex

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Middlesex region.

Service Management Daily Rate Trend in Middlesex

Service Management
Hourly Rate Trend in Middlesex

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Middlesex region.

Service Management Hourly Rate Trend in Middlesex

Service Management
Top 30 Related IT Skills in Middlesex

For the 6 months to 3 August 2015, IT contractor jobs across the Middlesex region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 10 (90.91%) ITIL
2 8 (72.73%) Service Delivery
3 5 (45.45%) Supplier Management
3 5 (45.45%) Change Management
3 5 (45.45%) SLA
3 5 (45.45%) Continuous Improvement
4 4 (36.36%) ITSM
4 4 (36.36%) Problem Management
4 4 (36.36%) ITIL V3
5 3 (27.27%) Finance
5 3 (27.27%) ITIL Certification
6 2 (18.18%) Stakeholder Management
6 2 (18.18%) Asset Management
6 2 (18.18%) Budget Control
6 2 (18.18%) Strategic Planning
6 2 (18.18%) IT Asset Management
7 1 (9.09%) Varonis
7 1 (9.09%) DatAdvantage
7 1 (9.09%) Analytical Skills
7 1 (9.09%) COBIT
7 1 (9.09%) CMDB
7 1 (9.09%) NAS
7 1 (9.09%) Migration
7 1 (9.09%) NetApp
7 1 (9.09%) NetIQ
7 1 (9.09%) Configuration Management
7 1 (9.09%) Project Management
7 1 (9.09%) Pharmaceutical
7 1 (9.09%) Windows
7 1 (9.09%) ERP

Service Management
Top Related IT Skills in Middlesex by Category

For the 6 months to 3 August 2015, IT contractor jobs across the Middlesex region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Communications & Networking
1 1 (9.09%) NAS
General
1 3 (27.27%) Finance
2 1 (9.09%) Pharmaceutical
Job Titles
1 6 (54.55%) Applications Manager
2 5 (45.45%) Service Manager
3 3 (27.27%) Analyst
3 3 (27.27%) ITIL Manager
4 1 (9.09%) Configuration Management Analyst
4 1 (9.09%) SAP Manager
4 1 (9.09%) Service Analyst
4 1 (9.09%) Operations Manager
4 1 (9.09%) Services Delivery Manager
4 1 (9.09%) Operations Analyst
4 1 (9.09%) Configuration Analyst
4 1 (9.09%) Delivery Manager
Miscellaneous
1 1 (9.09%) CMDB
1 1 (9.09%) Analytical Skills
Operating Systems
1 1 (9.09%) Windows
Processes & Methodologies
1 10 (90.91%) ITIL
2 8 (72.73%) Service Delivery
3 5 (45.45%) Change Management
3 5 (45.45%) Supplier Management
3 5 (45.45%) Continuous Improvement
4 4 (36.36%) Problem Management
4 4 (36.36%) ITSM
4 4 (36.36%) ITIL V3
5 2 (18.18%) Budget Control
5 2 (18.18%) IT Asset Management
5 2 (18.18%) Strategic Planning
5 2 (18.18%) Stakeholder Management
5 2 (18.18%) Asset Management
6 1 (9.09%) Migration
6 1 (9.09%) ERP
6 1 (9.09%) Configuration Management
6 1 (9.09%) Project Management
Programming Languages
1 1 (9.09%) C
Qualifications
1 3 (27.27%) ITIL Certification
Quality Assurance & Compliance
1 5 (45.45%) SLA
2 1 (9.09%) COBIT
Systems Management
1 1 (9.09%) DatAdvantage
Vendors
1 1 (9.09%) SAP
1 1 (9.09%) NetApp
1 1 (9.09%) NetIQ
1 1 (9.09%) Varonis