The first table below looks at the demand for Service Management skills in IT contracts advertised for the Middlesex region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Middlesex region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 24 19 9
Rank change year-on-year
-5 -10
Contract jobs citing Service Management 4 7 25
As % of all contract IT jobs located in Middlesex 1.72% 3.02% 8.96%
As % of the Processes & Methodologies category 2.16% 4.46% 11.90%
Number of daily rates quoted 2 7 12
Average daily rate
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£500 £375 £406
Average daily rate % change year-on-year
+33.33% -7.69%
UK excluding London average daily rate £350 £345 £350
% change year-on-year
+1.44% -1.42%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £14.38 £14.00 £16.00
% change year-on-year
+2.67% -12.50%
Processes & Methodologies Category
Middlesex
Contract IT job ads with a match in the
Processes & Methodologies category
185 157 210
As % of all contract IT jobs located in Middlesex 79.40% 67.67% 75.27%
Number of daily rates quoted 112 92 87
Average daily rate £425 £420 £400
Average daily rate % change year-on-year
+1.19% +5.00%
90% offered a daily rate of more than £270 £250 £250
10% offered a daily rate of more than £528 £575 £525
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 8 5 7
Average hourly rate £45.00 £37.50 £37.50
Average hourly rate % change year-on-year
+20.00% -
90% offered a hourly rate of more than £35.00 £23.50 £18.15
10% offered a hourly rate of more than £50.50 £37.50 £43.75
UK excluding London average hourly rate £26.50 £31.00 £32.00
% change year-on-year
-14.51% -3.12%
Service Management
South East

Service Management
Jobs Demand Trend in Middlesex

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Middlesex region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Middlesex

Service Management
Daily Rate Trend in Middlesex

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Middlesex region.

Service Management Daily Rate Trend in Middlesex

Service Management
Hourly Rate Trend in Middlesex

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Middlesex region.

Service Management Hourly Rate Trend in Middlesex

Service Management
Top 30 Related IT Skills in Middlesex

For the 6 months to 25 July 2014, IT contractor jobs across the Middlesex region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 15 (88.24%) ITIL
2 8 (47.06%) ITSM
3 5 (29.41%) SAP
4 4 (23.53%) Microsoft
5 3 (17.65%) Performance Management
5 3 (17.65%) Service Delivery
5 3 (17.65%) SAP SM
5 3 (17.65%) Project Management
5 3 (17.65%) HP
5 3 (17.65%) NetApp
5 3 (17.65%) Windows
5 3 (17.65%) Linux
6 2 (11.76%) CRM
6 2 (11.76%) E-Commerce
6 2 (11.76%) LAN
6 2 (11.76%) WAN
6 2 (11.76%) ISO 9001
6 2 (11.76%) AIX
6 2 (11.76%) Solaris
6 2 (11.76%) Web Services
6 2 (11.76%) Oracle
6 2 (11.76%) SQL Server
6 2 (11.76%) Red Hat
6 2 (11.76%) Middleware
6 2 (11.76%) Citrix
6 2 (11.76%) SLA
6 2 (11.76%) Cisco
6 2 (11.76%) IBM
6 2 (11.76%) Sarbanes-Oxley
6 2 (11.76%) Remedy

Service Management
Top Related IT Skills in Middlesex by Category

For the 6 months to 25 July 2014, IT contractor jobs across the Middlesex region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.88%) SAS
1 1 (5.88%) CMS
Applications
1 1 (5.88%) MS Office
1 1 (5.88%) MS Visio
Business Applications
1 3 (17.65%) SAP SM
2 2 (11.76%) SAP CRM
3 1 (5.88%) SAP Oil and Gas
Cloud Services
1 2 (11.76%) Amazon AWS
2 1 (5.88%) Office 365
Communications & Networking
1 2 (11.76%) LAN
1 2 (11.76%) WAN
2 1 (5.88%) DNS
2 1 (5.88%) SAN
Database & Business Intelligence
1 2 (11.76%) SQL Server
General
1 2 (11.76%) Telecoms
1 2 (11.76%) Finance
1 2 (11.76%) Billing
2 1 (5.88%) Pharmaceutical
Job Titles
1 4 (23.53%) Analyst
1 4 (23.53%) Delivery Manager
1 4 (23.53%) SAP Manager
2 2 (11.76%) Solutions Analyst
2 2 (11.76%) Technical Design Consultant
2 2 (11.76%) Technical Leader
2 2 (11.76%) SAP Basis Manager
2 2 (11.76%) Services Delivery Manager
2 2 (11.76%) Service Manager
2 2 (11.76%) Consultant
2 2 (11.76%) Technical Consultant
3 1 (5.88%) Service Analyst
3 1 (5.88%) Quality Manager
3 1 (5.88%) Senior Manager
3 1 (5.88%) Data Analyst
3 1 (5.88%) Transition Manager
3 1 (5.88%) Auditor
3 1 (5.88%) Senior Services Delivery Manager
3 1 (5.88%) Service Management Analyst
3 1 (5.88%) Senior Service Manager
Libraries, Frameworks & Software Standards
1 2 (11.76%) Web Services
1 2 (11.76%) Middleware
1 2 (11.76%) SAP Basis
Miscellaneous
1 2 (11.76%) Enterprise Storage
2 1 (5.88%) Management Information System
2 1 (5.88%) CMDB
Operating Systems
1 3 (17.65%) Windows
1 3 (17.65%) Linux
2 2 (11.76%) Red Hat Enterprise Linux
2 2 (11.76%) AIX
2 2 (11.76%) Solaris
Processes & Methodologies
1 15 (88.24%) ITIL
2 8 (47.06%) ITSM
3 3 (17.65%) Project Management
3 3 (17.65%) Performance Management
3 3 (17.65%) Service Delivery
4 2 (11.76%) Information Security
4 2 (11.76%) Data Analysis
4 2 (11.76%) CRM
4 2 (11.76%) E-Commerce
5 1 (5.88%) Data Modelling
5 1 (5.88%) Configuration Management
5 1 (5.88%) Information Security Management
5 1 (5.88%) Security Management
5 1 (5.88%) Risk Management
5 1 (5.88%) Stakeholder Management
5 1 (5.88%) Business Continuity
5 1 (5.88%) Risk Assessment
5 1 (5.88%) Enterprise Architecture
5 1 (5.88%) IT Governance
5 1 (5.88%) Operations Management
Programming Languages
1 1 (5.88%) VBA
Qualifications
1 2 (11.76%) CISA
1 2 (11.76%) CRISC
2 1 (5.88%) CISSP
2 1 (5.88%) CISM
2 1 (5.88%) Degree
Quality Assurance & Compliance
1 2 (11.76%) SLA
1 2 (11.76%) Sarbanes-Oxley
1 2 (11.76%) ISO/IEC 27001
1 2 (11.76%) ISO 9001
2 1 (5.88%) GxP
2 1 (5.88%) QA
System Software
1 2 (11.76%) VMware Infrastructure
1 2 (11.76%) XenApp
1 2 (11.76%) XenDesktop
Systems Management
1 1 (5.88%) SCCM
Vendors
1 5 (29.41%) SAP
2 4 (23.53%) Microsoft
3 3 (17.65%) HP
3 3 (17.65%) NetApp
4 2 (11.76%) Red Hat
4 2 (11.76%) Remedy
4 2 (11.76%) VMware
4 2 (11.76%) 3PAR
4 2 (11.76%) Cisco
4 2 (11.76%) IBM
4 2 (11.76%) Oracle
4 2 (11.76%) Citrix
5 1 (5.88%) EMC
Middlesex
Think IT Recruitment
Rate: £450 - £550 per day
Posted: 4 days ago