The table below looks at the statistics for Service Management skills in IT contracts advertised for the Middlesex region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 29 August 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Aug 2016
Same period 2015 Same period 2014
Service Management
Rank 24 24 22
Rank change year-on-year
0 -2
Contract jobs citing Service Management 7 5 8
As % of all contract IT jobs located in Middlesex 3.13% 2.45% 3.21%
As % of the Processes & Methodologies category 3.50% 3.07% 3.98%
Number of daily rates quoted 1 2 6
Median daily rate £350 £390 £500
Median daily rate % change year-on-year
-10.25% -22.00%
UK excluding London median daily rate £400 £375 £351
% change year-on-year
+6.66% +6.99%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £14.50 £18.52 £14.00
% change year-on-year
-21.70% +32.28%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Middlesex region.

Processes & Methodologies Category
Middlesex
Contract IT job ads with a match in the
Processes & Methodologies category
200 163 201
As % of all contract IT jobs located in Middlesex 89.29% 79.90% 80.72%
Number of daily rates quoted 130 89 118
Median daily rate £415 £396 £423
Median daily rate % change year-on-year
+4.93% -6.39%
90% offered a daily rate of more than £325 £275 £270
10% offered a daily rate of more than £530 £484 £528
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 6 5 7
Median hourly rate £37.50 £47.50 £42.50
Median hourly rate % change year-on-year
-21.05% +11.76%
90% offered a hourly rate of more than £36.50 £25.30 £37.50
10% offered a hourly rate of more than £41.00 £47.50 £50.50
UK excluding London median hourly rate £29.53 £32.54 £25.75
% change year-on-year
-9.26% +26.36%

Service Management
Jobs Demand Trend in Middlesex

The demand trend of contract jobs across the Middlesex region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Middlesex

Service Management
Daily Rate Trend in Middlesex

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Middlesex region.

Service Management Daily Rate Trend in Middlesex

Service Management
Hourly Rate Trend in Middlesex

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Middlesex region.

Service Management Hourly Rate Trend in Middlesex

Service Management
Top 30 Related IT Skills in Middlesex

For the 6 months to 29 August 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Middlesex region with a requirement for Service Management.

1 8 (72.73%) ITIL
2 4 (36.36%) ITSM
2 4 (36.36%) Finance
3 3 (27.27%) Data Centre
3 3 (27.27%) SLA
4 2 (18.18%) HP
4 2 (18.18%) BMC
4 2 (18.18%) CA
4 2 (18.18%) PRINCE2
4 2 (18.18%) CSS
4 2 (18.18%) Web Services
4 2 (18.18%) XML
4 2 (18.18%) HTML
4 2 (18.18%) Java
4 2 (18.18%) SQL
4 2 (18.18%) Service Delivery
4 2 (18.18%) CMS
4 2 (18.18%) Content Management
4 2 (18.18%) ServiceNow
4 2 (18.18%) Workflow
4 2 (18.18%) CMDB
4 2 (18.18%) ITIL V3
4 2 (18.18%) Knowledge Management
4 2 (18.18%) User Acceptance Testing
4 2 (18.18%) Unit Testing
5 1 (9.09%) Test Scripting
5 1 (9.09%) Smart Meter
5 1 (9.09%) Learning Management System
5 1 (9.09%) Microsoft Azure
5 1 (9.09%) Stakeholder Management

Service Management
Top Related IT Skills in Middlesex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (18.18%) CMS
2 1 (9.09%) Exchange Server 2010
2 1 (9.09%) MS Exchange
Cloud Services
1 1 (9.09%) Microsoft Azure
1 1 (9.09%) Office 365
Communications & Networking
1 1 (9.09%) Wireless
Database & Business Intelligence
1 1 (9.09%) Oracle Database
1 1 (9.09%) Oracle Database 11g
General
1 4 (36.36%) Finance
2 1 (9.09%) Retail
Job Titles
1 3 (27.27%) Vendor Manager
2 2 (18.18%) Administrator
2 2 (18.18%) Analyst
2 2 (18.18%) Consultant
2 2 (18.18%) Developer
2 2 (18.18%) ServiceNow Consultant
2 2 (18.18%) ServiceNow Developer
3 1 (9.09%) Applications Support Analyst
3 1 (9.09%) Head of Operations
3 1 (9.09%) Head of Service Operations
3 1 (9.09%) HR Manager
3 1 (9.09%) Identity and Access Management Analyst
3 1 (9.09%) ITIL Manager
3 1 (9.09%) ITIL Service Design Manager
3 1 (9.09%) ITIL Service Manager
3 1 (9.09%) Service Design Manager
3 1 (9.09%) Service Manager
3 1 (9.09%) Technical Analyst
3 1 (9.09%) Technical Support Analyst
3 1 (9.09%) Transition Analyst
Libraries, Frameworks & Software Standards
1 2 (18.18%) CSS
1 2 (18.18%) HTML
1 2 (18.18%) Web Services
1 2 (18.18%) XML
Miscellaneous
1 3 (27.27%) Data Centre
2 2 (18.18%) CMDB
3 1 (9.09%) Learning Management System
3 1 (9.09%) Private Cloud
3 1 (9.09%) Smart Meter
Processes & Methodologies
1 8 (72.73%) ITIL
2 4 (36.36%) ITSM
3 2 (18.18%) Content Management
3 2 (18.18%) ITIL V3
3 2 (18.18%) Knowledge Management
3 2 (18.18%) PRINCE2
3 2 (18.18%) Service Delivery
3 2 (18.18%) Unit Testing
3 2 (18.18%) User Acceptance Testing
3 2 (18.18%) Workflow
4 1 (9.09%) Coaching
4 1 (9.09%) Continuous Improvement
4 1 (9.09%) Data Analysis
4 1 (9.09%) Identity Access Management
4 1 (9.09%) Project Management
4 1 (9.09%) Service Design
4 1 (9.09%) Stakeholder Management
4 1 (9.09%) Supplier Management
4 1 (9.09%) Test Scripting
4 1 (9.09%) Use Case
Programming Languages
1 2 (18.18%) Java
1 2 (18.18%) SQL
Qualifications
1 1 (9.09%) ITIL Certification
1 1 (9.09%) PRINCE2 Certification
Quality Assurance & Compliance
1 3 (27.27%) SLA
System Software
1 1 (9.09%) Active Directory
Systems Management
1 1 (9.09%) Oracle Identity Management
Vendors
1 2 (18.18%) BMC
1 2 (18.18%) CA
1 2 (18.18%) HP
1 2 (18.18%) ServiceNow
2 1 (9.09%) Microsoft
2 1 (9.09%) Oracle