The table below looks at the statistics for Service Management skills in IT contracts advertised for the Middlesex region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
Service Management
Rank 19 24 18
Rank change year-on-year
+5 -6
Contract jobs citing Service Management 6 5 8
As % of all contract IT jobs located in Middlesex 3.23% 2.15% 3.72%
As % of the Processes & Methodologies category 4.65% 2.56% 5.16%
Number of daily rates quoted 4 2 6
Average daily rate
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£389 £390 £411
Average daily rate % change year-on-year
-0.38% -5.16%
90% offered a daily rate of more than £387 £382 £318
10% offered a daily rate of more than £415 £398 £450
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £13.35 £16.00 £15.50
% change year-on-year
-16.56% +3.22%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Middlesex region.

Processes & Methodologies Category
Middlesex
Contract IT job ads with a match in the
Processes & Methodologies category
129 195 155
As % of all contract IT jobs located in Middlesex 69.35% 83.69% 72.09%
Number of daily rates quoted 64 119 91
Average daily rate £375 £410 £379
Average daily rate % change year-on-year
-8.53% +8.25%
90% offered a daily rate of more than £275 £270 £257
10% offered a daily rate of more than £484 £540 £548
UK excluding London average daily rate £388 £375 £365
% change year-on-year
+3.33% +2.73%
Number of hourly rates quoted 3 12 5
Average hourly rate £45.00 £42.50 £37.50
Average hourly rate % change year-on-year
+5.88% +13.33%
UK excluding London average hourly rate £30.00 £30.00 £30.50
% change year-on-year
- -1.63%

Service Management
Jobs Demand Trend in Middlesex

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Middlesex region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Middlesex

Service Management
Daily Rate Trend in Middlesex

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Middlesex region.

Service Management Daily Rate Trend in Middlesex

Service Management
Hourly Rate Trend in Middlesex

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Middlesex region.

Service Management Hourly Rate Trend in Middlesex

Service Management
Top 30 Related IT Skills in Middlesex

For the 6 months to 30 June 2015, IT contractor jobs across the Middlesex region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 9 (69.23%) ITIL
2 7 (53.85%) Service Delivery
3 5 (38.46%) Change Management
3 5 (38.46%) ITSM
3 5 (38.46%) SLA
3 5 (38.46%) Supplier Management
3 5 (38.46%) Continuous Improvement
4 4 (30.77%) Problem Management
4 4 (30.77%) ITIL V3
5 3 (23.08%) Finance
6 2 (15.38%) Strategic Planning
6 2 (15.38%) Release Management
6 2 (15.38%) Asset Management
6 2 (15.38%) IT Asset Management
6 2 (15.38%) Data Centre
6 2 (15.38%) ITIL Certification
7 1 (7.69%) NetApp
7 1 (7.69%) BizTalk Server
7 1 (7.69%) Shell Script
7 1 (7.69%) NetIQ
7 1 (7.69%) Configuration Management
7 1 (7.69%) Project Management
7 1 (7.69%) Pharmaceutical
7 1 (7.69%) EMC
7 1 (7.69%) Windows
7 1 (7.69%) ERP
7 1 (7.69%) C
7 1 (7.69%) Java
7 1 (7.69%) Perl
7 1 (7.69%) SAP

Service Management
Top Related IT Skills in Middlesex by Category

For the 6 months to 30 June 2015, IT contractor jobs across the Middlesex region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (7.69%) BizTalk Server
Communications & Networking
1 1 (7.69%) SSH
1 1 (7.69%) NAS
General
1 3 (23.08%) Finance
2 1 (7.69%) Pharmaceutical
Job Titles
1 5 (38.46%) Applications Manager
2 4 (30.77%) Service Manager
3 3 (23.08%) Analyst
3 3 (23.08%) ITIL Manager
4 1 (7.69%) Developer
4 1 (7.69%) Service Analyst
4 1 (7.69%) Operations Manager
4 1 (7.69%) Services Delivery Manager
4 1 (7.69%) Release Manager
4 1 (7.69%) Configuration Management Analyst
4 1 (7.69%) SAP Manager
4 1 (7.69%) Planning Manager
4 1 (7.69%) Java Developer
4 1 (7.69%) Perl Developer
4 1 (7.69%) Infrastructure Manager
4 1 (7.69%) Implementation Manager
4 1 (7.69%) Operations Analyst
4 1 (7.69%) Configuration Analyst
4 1 (7.69%) Delivery Manager
Libraries, Frameworks & Software Standards
1 1 (7.69%) Web Services
Miscellaneous
1 2 (15.38%) Data Centre
2 1 (7.69%) CMDB
2 1 (7.69%) Analytical Skills
Operating Systems
1 1 (7.69%) Windows
Processes & Methodologies
1 9 (69.23%) ITIL
2 7 (53.85%) Service Delivery
3 5 (38.46%) Change Management
3 5 (38.46%) ITSM
3 5 (38.46%) Supplier Management
3 5 (38.46%) Continuous Improvement
4 4 (30.77%) ITIL V3
4 4 (30.77%) Problem Management
5 2 (15.38%) Release Management
5 2 (15.38%) Strategic Planning
5 2 (15.38%) Asset Management
5 2 (15.38%) IT Asset Management
6 1 (7.69%) Resource Management
6 1 (7.69%) Budget Control
6 1 (7.69%) Migration
6 1 (7.69%) Stakeholder Management
6 1 (7.69%) ERP
6 1 (7.69%) Configuration Management
6 1 (7.69%) Project Management
Programming Languages
1 1 (7.69%) C
1 1 (7.69%) Java
1 1 (7.69%) Perl
1 1 (7.69%) Shell Script
Qualifications
1 2 (15.38%) ITIL Certification
Quality Assurance & Compliance
1 5 (38.46%) SLA
2 1 (7.69%) COBIT
Systems Management
1 1 (7.69%) DatAdvantage
Vendors
1 1 (7.69%) SAP
1 1 (7.69%) EMC
1 1 (7.69%) NetApp
1 1 (7.69%) NetIQ
1 1 (7.69%) Varonis