The table below looks at the statistics for Customer Engagement skills in IT contracts advertised for the Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Customer Engagement
Rank - 21 -
Contract jobs citing Customer Engagement 0 6 0
As % of all contract IT jobs located in the Midlands - 3.35% -
As % of the Processes & Methodologies category - 4.69% -
Number of daily rates quoted 0 0 0
Average daily rate
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- - -
UK excluding London average daily rate £363 £400 £383
% change year-on-year
-9.37% +4.57%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £59.50 £11.50 £45.00
% change year-on-year
+417.39% -74.44%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Midlands region.

Processes & Methodologies Category
Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
148 128 145
As % of all contract IT jobs located in the Midlands 79.14% 71.51% 72.14%
Number of daily rates quoted 54 43 65
Average daily rate £500 £360 £444
Average daily rate % change year-on-year
+38.88% -18.82%
90% offered a daily rate of more than £320 £215 £320
10% offered a daily rate of more than £600 £525 £575
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 0 4 1
Average hourly rate - £106.00 £175.00
Average hourly rate % change year-on-year
- -39.42%
UK excluding London average hourly rate £32.50 £25.00 £30.25
% change year-on-year
+30.00% -17.35%

Customer Engagement
Jobs Demand Trend in the Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Customer Engagement across the Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the Midlands

Customer Engagement
Daily Rate Trend in the Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the Midlands region.

Customer Engagement Daily Rate Trend in the Midlands