The table below looks at the statistics for Customer Engagement skills in IT contracts advertised for the Midlands region. Included is a guide to the contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 1 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
1 May 2016
Same period 2015 Same period 2014
Customer Engagement
Rank - 21 23
Contract jobs citing Customer Engagement 0 1 2
As % of all contract IT jobs located in the Midlands - 0.67% 1.00%
As % of the Processes & Methodologies category - 0.83% 1.33%
Number of daily rates quoted 0 0 2
Median daily rate - - £375
UK excluding London median daily rate £375 £385 £375
% change year-on-year
-2.59% +2.66%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £39.00 £35.00 £18.25
% change year-on-year
+11.42% +91.78%
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Midlands region.

Processes & Methodologies Category
Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
158 120 150
As % of all contract IT jobs located in the Midlands 78.22% 80.54% 74.63%
Number of daily rates quoted 82 51 48
Median daily rate £475 £470 £375
Median daily rate % change year-on-year
+1.06% +25.33%
90% offered a daily rate of more than £330 £300 £340
10% offered a daily rate of more than £600 £563 £500
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 0 1 4
Median hourly rate - £20.00 £17.00
Median hourly rate % change year-on-year
- +17.64%
UK excluding London median hourly rate £36.00 £30.50 £31.50
% change year-on-year
+18.03% -3.17%

Customer Engagement
Jobs Demand Trend in the Midlands

The demand trend of contract jobs across the Midlands region citing Customer Engagement as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the Midlands

Customer Engagement
Daily Rate Trend in the Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the Midlands region.

Customer Engagement Daily Rate Trend in the Midlands