The table below looks at the statistics for Customer Engagement skills in IT contracts advertised for the Midlands region. Included is a guide to the contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 31 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
31 May 2016
Same period 2015 Same period 2014
Customer Engagement
Rank - - 20
Contract jobs citing Customer Engagement 0 0 4
As % of all contract IT jobs located in the Midlands - - 2.37%
As % of the Processes & Methodologies category - - 3.05%
Number of daily rates quoted 0 0 0
Median daily rate - - -
UK excluding London median daily rate £375 £400 £375
% change year-on-year
-6.25% +6.66%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - £18.25
Customer Engagement
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Midlands region.

Processes & Methodologies Category
Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
151 130 131
As % of all contract IT jobs located in the Midlands 78.24% 82.28% 77.51%
Number of daily rates quoted 92 55 50
Median daily rate £500 £500 £420
Median daily rate % change year-on-year
- +19.04%
90% offered a daily rate of more than £345 £313 £325
10% offered a daily rate of more than £600 £600 £550
UK excluding London median daily rate £400 £387 £375
% change year-on-year
+3.35% +3.20%
Number of hourly rates quoted 0 1 1
Median hourly rate - £20.00 £20.00
UK excluding London median hourly rate £32.50 £30.50 £30.00
% change year-on-year
+6.55% +1.66%

Customer Engagement
Jobs Demand Trend in the Midlands

The demand trend of contract jobs across the Midlands region citing Customer Engagement as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in the Midlands

Customer Engagement
Daily Rate Trend in the Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the Midlands region.

Customer Engagement Daily Rate Trend in the Midlands