The table below looks at the statistics for ITSM skills in IT contracts advertised for the Milton Keynes region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 19 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
19 Feb 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
Buckinghamshire / Milton Keynes
Rank 50 57 62
Rank change year-on-year
+7 +5
Contract jobs citing ITSM 14 9 8
As % of all contract IT jobs located in Milton Keynes 2.24% 1.25% 0.99%
As % of the Processes & Methodologies category 2.71% 1.49% 1.24%
Number of daily rates quoted 11 3 1
Median daily rate £330 £400 £400
Median daily rate % change year-on-year
-17.50% -
UK excluding London median daily rate £375 £350 £373
% change year-on-year
+7.14% -6.04%
Number of hourly rates quoted 0 0 5
Median hourly rate - - £18.50
UK excluding London median hourly rate £14.25 £13.00 £15.25
% change year-on-year
+9.61% -14.75%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Milton Keynes region.

Processes & Methodologies Category
Milton Keynes
Contract IT job ads with a match in the
Processes & Methodologies category
516 603 646
As % of all contract IT jobs located in Milton Keynes 82.43% 83.98% 79.65%
Number of daily rates quoted 307 320 358
Median daily rate £400 £400 £375
Median daily rate % change year-on-year
- +6.66%
90% offered a daily rate of more than £313 £300 £280
10% offered a daily rate of more than £550 £538 £500
UK excluding London median daily rate £408 £400 £400
% change year-on-year
+2.00% -
Number of hourly rates quoted 12 17 9
Median hourly rate £12.40 £14.20 £16.00
Median hourly rate % change year-on-year
-12.67% -11.25%
90% offered a hourly rate of more than £8.93 £12.00 £11.50
10% offered a hourly rate of more than £16.50 £60.00 £18.50
UK excluding London median hourly rate £36.00 £40.00 £27.50
% change year-on-year
-10.00% +45.45%

ITSM
Jobs Demand Trend in Milton Keynes

The demand trend of contract jobs across the Milton Keynes region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Milton Keynes

ITSM
Daily Rate Trend in Milton Keynes

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Milton Keynes region.

ITSM Daily Rate Trend in Milton Keynes

ITSM
Daily Rate Histogram in Milton Keynes

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Milton Keynes region over the 3 months to 19 February 2017.

ITSM Daily Rate Histogram in Milton Keynes

ITSM
Hourly Rate Trend in Milton Keynes

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Milton Keynes region.

ITSM Hourly Rate Trend in Milton Keynes

ITSM
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 19 February 2017, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Milton Keynes region with a requirement for ITSM.

1 14 (93.33%) ITIL
2 12 (80.00%) Security Cleared
2 12 (80.00%) SC Cleared
3 10 (66.67%) Service Management
4 9 (60.00%) SQL
4 9 (60.00%) ITIL V3
5 8 (53.33%) Microsoft
6 6 (40.00%) HP
6 6 (40.00%) MS Office
6 6 (40.00%) DV Cleared
6 6 (40.00%) VMware
7 5 (33.33%) MS Excel
8 4 (26.67%) Windows
8 4 (26.67%) Service Delivery
8 4 (26.67%) Project Management
8 4 (26.67%) Finance
8 4 (26.67%) OVSD
8 4 (26.67%) SaaS
8 4 (26.67%) IaaS
8 4 (26.67%) Analytical Skills
9 3 (20.00%) ITIL Foundation Certificate
9 3 (20.00%) Software Asset Management
9 3 (20.00%) Asset Management
9 3 (20.00%) Change Management
9 3 (20.00%) ITIL Certification
9 3 (20.00%) Linux
9 3 (20.00%) Unix
10 2 (13.33%) MCSE
10 2 (13.33%) VB
10 2 (13.33%) MCP

ITSM
Top Related IT Skills in Milton Keynes by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (13.33%) Exchange Server 2010
1 2 (13.33%) Exchange Server 2013
1 2 (13.33%) MS Exchange
1 2 (13.33%) Skype for Business
Applications
1 6 (40.00%) MS Office
2 5 (33.33%) MS Excel
Business Applications
1 2 (13.33%) Remedy ITSM
2 1 (6.67%) Dynamics CRM
Cloud Services
1 4 (26.67%) IaaS
1 4 (26.67%) SaaS
2 1 (6.67%) Office 365
Communications & Networking
1 2 (13.33%) BIG-IP
Database & Business Intelligence
1 1 (6.67%) SQL Server
General
1 4 (26.67%) Finance
2 2 (13.33%) Banking
Job Titles
1 8 (53.33%) Analyst
2 6 (40.00%) Service Analyst
3 4 (26.67%) Service Desk Analyst
4 2 (13.33%) 1st Line Service Desk Analyst
4 2 (13.33%) Banking Analyst
4 2 (13.33%) ITIL Service Analyst
4 2 (13.33%) Messaging Specialist
4 2 (13.33%) Remedy Analyst
4 2 (13.33%) SQL Analyst
5 1 (6.67%) 1st Line Support
5 1 (6.67%) 1st Line Support Analyst
5 1 (6.67%) 3rd Line Support Specialist
5 1 (6.67%) Applications Specialist
5 1 (6.67%) Applications Support
5 1 (6.67%) Business Change Analyst
5 1 (6.67%) Incident Analyst
5 1 (6.67%) SC Cleared Business Analyst
5 1 (6.67%) Service Transition Analyst
5 1 (6.67%) Support Analyst
5 1 (6.67%) Support Specialist
Miscellaneous
1 4 (26.67%) Analytical Skills
2 1 (6.67%) CMDB
2 1 (6.67%) Management Information System
2 1 (6.67%) Statistics
Operating Systems
1 4 (26.67%) Windows
2 3 (20.00%) Linux
2 3 (20.00%) Unix
3 2 (13.33%) Windows Server 2008
3 2 (13.33%) Windows Server 2012
4 1 (6.67%) Windows Server
Processes & Methodologies
1 14 (93.33%) ITIL
2 10 (66.67%) Service Management
3 9 (60.00%) ITIL V3
4 4 (26.67%) Project Management
4 4 (26.67%) Service Delivery
5 3 (20.00%) Asset Management
5 3 (20.00%) Change Management
5 3 (20.00%) Software Asset Management
6 2 (13.33%) Compliance Audit
6 2 (13.33%) Infrastructure Monitoring
6 2 (13.33%) Software Licensing
6 2 (13.33%) Stakeholder Management
6 2 (13.33%) Virtual Environments
7 1 (6.67%) Business Transformation
7 1 (6.67%) DevOps
7 1 (6.67%) DMAIC
7 1 (6.67%) Incident Management
7 1 (6.67%) PDM
7 1 (6.67%) Performance Improvement
7 1 (6.67%) Software Deployment
Programming Languages
1 9 (60.00%) SQL
2 2 (13.33%) PowerShell
2 2 (13.33%) VB
Qualifications
1 12 (80.00%) SC Cleared
1 12 (80.00%) Security Cleared
2 6 (40.00%) DV Cleared
3 3 (20.00%) ITIL Certification
3 3 (20.00%) ITIL Foundation Certificate
4 2 (13.33%) MCP
4 2 (13.33%) MCSE
4 2 (13.33%) Microsoft Certification
5 1 (6.67%) Chartered Engineer
5 1 (6.67%) Degree
Quality Assurance & Compliance
1 1 (6.67%) EFQM
1 1 (6.67%) ISO 9000
1 1 (6.67%) ISO19770
1 1 (6.67%) QA
1 1 (6.67%) SLA
System Software
1 2 (13.33%) Active Directory
1 2 (13.33%) Hyper-V
1 2 (13.33%) VMware Infrastructure
1 2 (13.33%) VMware Workstation
Systems Management
1 4 (26.67%) OVSD
Vendors
1 8 (53.33%) Microsoft
2 6 (40.00%) HP
2 6 (40.00%) VMware
3 2 (13.33%) Citrix
3 2 (13.33%) F5
3 2 (13.33%) Remedy
3 2 (13.33%) ServiceNow
4 1 (6.67%) NetApp