The table below looks at the statistics for ITSM skills in IT contracts advertised for the Milton Keynes region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 50 69 53
Rank change year-on-year
+19 -16
Contract jobs citing ITSM 20 4 2
As % of all contract IT jobs located in Milton Keynes 2.46% 0.45% 0.38%
As % of the Processes & Methodologies category 3.12% 0.61% 0.52%
Number of daily rates quoted 15 1 1
Average daily rate
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£277 £120 £310
Average daily rate % change year-on-year
+130.83% -61.29%
UK excluding London average daily rate £350 £368 £390
% change year-on-year
-4.76% -5.76%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.75 £19.00 £15.25
% change year-on-year
-17.10% +24.59%
ITSM
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Milton Keynes region.

Processes & Methodologies Category
Milton Keynes
Contract IT job ads with a match in the
Processes & Methodologies category
642 655 384
As % of all contract IT jobs located in Milton Keynes 78.87% 73.35% 73.14%
Number of daily rates quoted 348 404 238
Average daily rate £375 £365 £350
Average daily rate % change year-on-year
+2.73% +4.28%
90% offered a daily rate of more than £277 £255 £225
10% offered a daily rate of more than £500 £475 £500
UK excluding London average daily rate £388 £375 £363
% change year-on-year
+3.33% +3.44%
Number of hourly rates quoted 10 20 13
Average hourly rate £40.00 £12.50 £17.50
Average hourly rate % change year-on-year
+220.00% -28.57%
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

ITSM
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Milton Keynes region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Milton Keynes

ITSM
Daily Rate Trend in Milton Keynes

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Milton Keynes region.

ITSM Daily Rate Trend in Milton Keynes

ITSM
Daily Rate Histogram in Milton Keynes

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Milton Keynes region over the 3 months to 22 May 2015.

ITSM Daily Rate Histogram in Milton Keynes

ITSM
Hourly Rate Trend in Milton Keynes

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Milton Keynes region.

ITSM Hourly Rate Trend in Milton Keynes

ITSM
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 22 May 2015, IT contractor jobs across the Milton Keynes region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 26 (96.30%) ITIL
1 26 (96.30%) Security Cleared
2 25 (92.59%) SC Cleared
2 25 (92.59%) MS Office
3 20 (74.07%) HP
3 20 (74.07%) Service Management
4 19 (70.37%) Microsoft
5 16 (59.26%) OVSD
6 13 (48.15%) MS Excel
6 13 (48.15%) ITIL Foundation Certificate
7 10 (37.04%) DV Cleared
8 9 (33.33%) ITIL V3
9 8 (29.63%) Change Control
9 8 (29.63%) SharePoint
9 8 (29.63%) MS Visio
10 7 (25.93%) Windows
10 7 (25.93%) SQL
11 6 (22.22%) Management Information System
11 6 (22.22%) Economics
11 6 (22.22%) Project Planning
11 6 (22.22%) Project Management
12 5 (18.52%) Hyper-V
12 5 (18.52%) VMware Infrastructure
12 5 (18.52%) Analytical Skills
12 5 (18.52%) NetApp
12 5 (18.52%) Internet
12 5 (18.52%) Configuration Management
12 5 (18.52%) MS PowerPoint
12 5 (18.52%) VMware
13 4 (14.81%) Citrix

ITSM
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 22 May 2015, IT contractor jobs across the Milton Keynes region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 8 (29.63%) SharePoint
2 4 (14.81%) MS Exchange
3 3 (11.11%) Lync
3 3 (11.11%) IIS
4 1 (3.70%) Exchange Server 2003
Applications
1 25 (92.59%) MS Office
2 13 (48.15%) MS Excel
3 8 (29.63%) MS Visio
4 5 (18.52%) MS PowerPoint
5 1 (3.70%) MS Project
Business Applications
1 3 (11.11%) Dynamics CRM
2 1 (3.70%) assyst
Cloud Services
1 4 (14.81%) PaaS
2 3 (11.11%) Office 365
3 2 (7.41%) IaaS
3 2 (7.41%) SaaS
Communications & Networking
1 5 (18.52%) Internet
2 2 (7.41%) BIG-IP
2 2 (7.41%) iSCSI
Database & Business Intelligence
1 3 (11.11%) SQL Server
General
1 1 (3.70%) Telecoms
Job Titles
1 16 (59.26%) Analyst
2 7 (25.93%) Support Analyst
3 6 (22.22%) 1st Line Support
3 6 (22.22%) 1st Line Support Analyst
4 5 (18.52%) Configuration Analyst
4 5 (18.52%) Service Desk Analyst
4 5 (18.52%) Service Analyst
5 2 (7.41%) Project Analyst
5 2 (7.41%) Transition Manager
5 2 (7.41%) Service Manager
5 2 (7.41%) 3rd Line Support
5 2 (7.41%) Project Manager
5 2 (7.41%) Service Transition Manager
5 2 (7.41%) PMO Analyst
5 2 (7.41%) PMO Manager
6 1 (3.70%) VMware Architect
6 1 (3.70%) VMware Specialist
6 1 (3.70%) 3rd Line Support Analyst
6 1 (3.70%) Programme Manager
6 1 (3.70%) Architect
Miscellaneous
1 6 (22.22%) Management Information System
1 6 (22.22%) Economics
2 5 (18.52%) Analytical Skills
3 4 (14.81%) CMDB
4 2 (7.41%) Computer Science
4 2 (7.41%) PMI
Operating Systems
1 7 (25.93%) Windows
2 4 (14.81%) Linux
2 4 (14.81%) UNIX
3 3 (11.11%) Windows Server 2008
3 3 (11.11%) Windows Server 2003
4 2 (7.41%) Ubuntu
4 2 (7.41%) CentOS
Processes & Methodologies
1 26 (96.30%) ITIL
2 20 (74.07%) Service Management
3 9 (33.33%) ITIL V3
4 8 (29.63%) Change Control
5 6 (22.22%) Project Planning
5 6 (22.22%) Project Management
6 5 (18.52%) Configuration Management
7 4 (14.81%) Critical Success Factor
8 3 (11.11%) CRM
9 2 (7.41%) Process Management
9 2 (7.41%) Service Delivery
9 2 (7.41%) PRINCE2
9 2 (7.41%) Transition Management
9 2 (7.41%) Performance Tuning
9 2 (7.41%) Capacity Management
9 2 (7.41%) People Management
10 1 (3.70%) Problem Management
10 1 (3.70%) Root Cause Analysis
10 1 (3.70%) Change Management
10 1 (3.70%) Migration
Programming Languages
1 7 (25.93%) SQL
2 4 (14.81%) C
3 3 (11.11%) PowerShell
Qualifications
1 26 (96.30%) Security Cleared
2 25 (92.59%) SC Cleared
3 13 (48.15%) ITIL Foundation Certificate
4 10 (37.04%) DV Cleared
5 2 (7.41%) Degree
5 2 (7.41%) PMP
5 2 (7.41%) PMI Certification
6 1 (3.70%) PRINCE2 Practitioner
6 1 (3.70%) MCSE
6 1 (3.70%) MCP
6 1 (3.70%) Microsoft Certification
Quality Assurance & Compliance
1 2 (7.41%) SLA
System Software
1 5 (18.52%) Hyper-V
1 5 (18.52%) VMware Infrastructure
2 2 (7.41%) NFS
3 1 (3.70%) Active Directory
Systems Management
1 16 (59.26%) OVSD
2 1 (3.70%) Backup Exec
Vendors
1 20 (74.07%) HP
2 19 (70.37%) Microsoft
3 5 (18.52%) NetApp
3 5 (18.52%) VMware
4 4 (14.81%) Citrix
5 3 (11.11%) Lumension
6 2 (7.41%) Cisco
6 2 (7.41%) F5
Milton Keynes, Buckinghamshire
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