The table below looks at the statistics for ITSM skills in IT contracts advertised for the Milton Keynes region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 59 59 55
Rank change year-on-year
0 -4
Contract jobs citing ITSM 12 1 1
As % of all contract IT jobs located in Milton Keynes 1.54% 0.14% 0.20%
As % of the Processes & Methodologies category 1.99% 0.18% 0.27%
Number of daily rates quoted 2 0 1
Average daily rate
Keep up to 90%
of your Daily Rate
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£411 - £250
UK excluding London average daily rate £375 £344 £313
% change year-on-year
+9.09% +10.00%
Number of hourly rates quoted 8 0 0
Average hourly rate £15.50 - -
UK excluding London average hourly rate £15.00 £19.35 £16.00
% change year-on-year
-22.48% +20.93%
ITSM
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Milton Keynes region.

Processes & Methodologies Category
Milton Keynes
Contract IT job ads with a match in the
Processes & Methodologies category
603 559 371
As % of all contract IT jobs located in Milton Keynes 77.21% 76.58% 73.32%
Number of daily rates quoted 333 309 171
Average daily rate £375 £400 £350
Average daily rate % change year-on-year
-6.25% +14.28%
90% offered a daily rate of more than £275 £258 £250
10% offered a daily rate of more than £500 £450 £450
UK excluding London average daily rate £398 £375 £363
% change year-on-year
+6.00% +3.44%
Number of hourly rates quoted 13 15 31
Average hourly rate £15.00 £14.00 £18.00
Average hourly rate % change year-on-year
+7.14% -22.22%
90% offered a hourly rate of more than £11.50 £12.50 £13.30
10% offered a hourly rate of more than £18.50 £34.50 £27.50
UK excluding London average hourly rate £26.00 £27.50 £31.32
% change year-on-year
-5.45% -12.19%

ITSM
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Milton Keynes region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Milton Keynes

ITSM
Daily Rate Trend in Milton Keynes

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Milton Keynes region.

ITSM Daily Rate Trend in Milton Keynes

ITSM
Hourly Rate Trend in Milton Keynes

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Milton Keynes region.

ITSM Hourly Rate Trend in Milton Keynes

ITSM
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 30 January 2015, IT contractor jobs across the Milton Keynes region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 18 (90.00%) Service Management
2 17 (85.00%) Security Cleared
2 17 (85.00%) SC Cleared
3 16 (80.00%) MS Office
3 16 (80.00%) ITIL
4 15 (75.00%) Microsoft
5 13 (65.00%) MS Excel
5 13 (65.00%) Management Information System
6 12 (60.00%) ITIL Foundation Certificate
6 12 (60.00%) Analytical Skills
7 11 (55.00%) C
8 5 (25.00%) HP
9 3 (15.00%) MS Visio
9 3 (15.00%) Windows
9 3 (15.00%) DV Cleared
9 3 (15.00%) PaaS
9 3 (15.00%) OVSD
9 3 (15.00%) Business Analysis
10 2 (10.00%) Performance Management
10 2 (10.00%) Service Delivery
10 2 (10.00%) Six Sigma Green Belt
10 2 (10.00%) IaaS
10 2 (10.00%) Transition Management
10 2 (10.00%) Product Management
10 2 (10.00%) SaaS
10 2 (10.00%) PRINCE2
10 2 (10.00%) Active Directory
10 2 (10.00%) Windows Server 2003
10 2 (10.00%) Six Sigma
10 2 (10.00%) People Management

ITSM
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 30 January 2015, IT contractor jobs across the Milton Keynes region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 16 (80.00%) MS Office
2 13 (65.00%) MS Excel
3 3 (15.00%) MS Visio
4 1 (5.00%) MS Project
Business Applications
1 1 (5.00%) assyst
1 1 (5.00%) Remedy ITSM
Cloud Services
1 3 (15.00%) PaaS
2 2 (10.00%) IaaS
2 2 (10.00%) SaaS
Communications & Networking
1 1 (5.00%) BIG-IP
1 1 (5.00%) iSCSI
General
1 1 (5.00%) Finance
Job Titles
1 12 (60.00%) 1st Line Support
1 12 (60.00%) Service Analyst
1 12 (60.00%) Analyst
1 12 (60.00%) Service Desk Analyst
2 11 (55.00%) Support Analyst
2 11 (55.00%) 1st Line Support Analyst
3 3 (15.00%) Process Manager
4 2 (10.00%) Transition Manager
4 2 (10.00%) Service Transition Manager
4 2 (10.00%) Service Manager
5 1 (5.00%) Project Manager
5 1 (5.00%) Consultant
5 1 (5.00%) Customer Engineer
5 1 (5.00%) Process Consultant
5 1 (5.00%) Risk Manager
Miscellaneous
1 13 (65.00%) Management Information System
2 12 (60.00%) Analytical Skills
Operating Systems
1 3 (15.00%) Windows
2 2 (10.00%) Windows Server 2003
3 1 (5.00%) Linux
3 1 (5.00%) Windows XP
3 1 (5.00%) Windows 7
3 1 (5.00%) Ubuntu
3 1 (5.00%) Windows Server 2008
3 1 (5.00%) CentOS
Processes & Methodologies
1 18 (90.00%) Service Management
2 16 (80.00%) ITIL
3 3 (15.00%) Business Analysis
4 2 (10.00%) Performance Management
4 2 (10.00%) Service Delivery
4 2 (10.00%) Transition Management
4 2 (10.00%) Product Management
4 2 (10.00%) PRINCE2
4 2 (10.00%) Six Sigma
4 2 (10.00%) People Management
5 1 (5.00%) BPR
5 1 (5.00%) Process Management
5 1 (5.00%) Risk Management
5 1 (5.00%) Migration
5 1 (5.00%) Mentoring
5 1 (5.00%) Continuous Improvement
5 1 (5.00%) Change Control
Programming Languages
1 11 (55.00%) C
Qualifications
1 17 (85.00%) Security Cleared
1 17 (85.00%) SC Cleared
2 12 (60.00%) ITIL Foundation Certificate
3 3 (15.00%) DV Cleared
4 2 (10.00%) Six Sigma Green Belt
5 1 (5.00%) A+ Certification
5 1 (5.00%) ITIL Certification
5 1 (5.00%) PRINCE2 Practitioner
System Software
1 2 (10.00%) Active Directory
2 1 (5.00%) NFS
2 1 (5.00%) Hyper-V
2 1 (5.00%) VMware Infrastructure
Systems Management
1 3 (15.00%) OVSD
Vendors
1 15 (75.00%) Microsoft
2 5 (25.00%) HP
3 1 (5.00%) Remedy
3 1 (5.00%) VMware
3 1 (5.00%) Cisco
3 1 (5.00%) NetApp
3 1 (5.00%) F5