The table below looks at the statistics for ITSM skills in IT contracts advertised for the Milton Keynes region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 2 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
2 Dec 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 54 56 66
Rank change year-on-year
+2 +10
Contract jobs citing ITSM 6 18 11
As % of all contract IT jobs located in Milton Keynes 0.98% 1.93% 1.22%
As % of the Processes & Methodologies category 1.16% 2.45% 1.57%
Number of daily rates quoted 6 11 1
Median daily rate £136 £409 £423
Median daily rate % change year-on-year
-66.68% -3.19%
UK excluding London median daily rate £338 £400 £403
% change year-on-year
-15.62% -0.62%
Number of hourly rates quoted 0 0 10
Median hourly rate - - £15.00
UK excluding London median hourly rate £11.61 £18.76 £15.00
% change year-on-year
-38.13% +25.06%
ITSM
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Milton Keynes region.

Processes & Methodologies Category
Milton Keynes
Contract IT job ads with a match in the
Processes & Methodologies category
518 735 702
As % of all contract IT jobs located in Milton Keynes 84.23% 78.69% 77.91%
Number of daily rates quoted 304 361 415
Median daily rate £438 £400 £350
Median daily rate % change year-on-year
+9.37% +14.28%
90% offered a daily rate of more than £300 £300 £250
10% offered a daily rate of more than £575 £525 £475
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 12 26 32
Median hourly rate £40.00 £12.75 £15.00
Median hourly rate % change year-on-year
+213.72% -15.00%
90% offered a hourly rate of more than £12.00 £9.50 £12.00
10% offered a hourly rate of more than £50.00 £19.90 £34.00
UK excluding London median hourly rate £30.00 £34.95 £25.00
% change year-on-year
-14.16% +39.80%

ITSM
Jobs Demand Trend in Milton Keynes

The demand trend of contract jobs across the Milton Keynes region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Milton Keynes

ITSM
Daily Rate Trend in Milton Keynes

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Milton Keynes region.

ITSM Daily Rate Trend in Milton Keynes

ITSM
Daily Rate Histogram in Milton Keynes

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Milton Keynes region over the 3 months to 2 December 2016.

ITSM Daily Rate Histogram in Milton Keynes

ITSM
Hourly Rate Trend in Milton Keynes

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Milton Keynes region.

ITSM Hourly Rate Trend in Milton Keynes

ITSM
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 2 December 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Milton Keynes region with a requirement for ITSM.

1 20 (95.24%) ITIL
2 17 (80.95%) Service Management
3 16 (76.19%) SC Cleared
3 16 (76.19%) Security Cleared
4 13 (61.90%) ITIL V3
5 10 (47.62%) MS Office
6 8 (38.10%) SQL
6 8 (38.10%) Microsoft
6 8 (38.10%) HP
6 8 (38.10%) OVSD
7 7 (33.33%) Incident Management
8 6 (28.57%) ITIL Foundation Certificate
8 6 (28.57%) DV Cleared
8 6 (28.57%) Problem Management
8 6 (28.57%) SLA
8 6 (28.57%) Service Delivery
9 5 (23.81%) Configuration Management
10 4 (19.05%) Finance
10 4 (19.05%) MS Excel
10 4 (19.05%) CRM
10 4 (19.05%) Windows
10 4 (19.05%) Analytical Skills
10 4 (19.05%) People Management
10 4 (19.05%) Operations Management
10 4 (19.05%) Knowledge Management
10 4 (19.05%) Service Design
11 3 (14.29%) Supplier Management
11 3 (14.29%) ITIL Certification
11 3 (14.29%) Management Information System
12 2 (9.52%) Project Management

ITSM
Top Related IT Skills in Milton Keynes by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 10 (47.62%) MS Office
2 4 (19.05%) MS Excel
Business Applications
1 1 (4.76%) Dynamics CRM
1 1 (4.76%) SAP Oil and Gas
Cloud Services
1 1 (4.76%) Office 365
Database & Business Intelligence
1 1 (4.76%) SQL Server
General
1 4 (19.05%) Finance
2 1 (4.76%) Electronics
2 1 (4.76%) German Language
2 1 (4.76%) Manufacturing
2 1 (4.76%) Marketing
2 1 (4.76%) Telecoms
Job Titles
1 9 (42.86%) Analyst
2 8 (38.10%) Service Analyst
3 6 (28.57%) Service Desk Analyst
4 4 (19.05%) Service Manager
5 3 (14.29%) 1st Line Service Desk Analyst
5 3 (14.29%) ITIL Manager
5 3 (14.29%) ITIL Service Manager
5 3 (14.29%) Support Manager
6 2 (9.52%) 1st Line Support
6 2 (9.52%) 1st Line Support Analyst
6 2 (9.52%) IT Manager
6 2 (9.52%) ITIL Service Analyst
6 2 (9.52%) ITIL Service Management Specialist
6 2 (9.52%) ITSM Analyst
6 2 (9.52%) Monitoring Analyst
6 2 (9.52%) Operations Analyst
6 2 (9.52%) Service Management Specialist
6 2 (9.52%) Service Operations Analyst
7 1 (4.76%) Applications Support
7 1 (4.76%) Support Specialist
Miscellaneous
1 4 (19.05%) Analytical Skills
2 3 (14.29%) Management Information System
3 1 (4.76%) Statistics
Operating Systems
1 4 (19.05%) Windows
2 1 (4.76%) Linux
2 1 (4.76%) Unix
2 1 (4.76%) Windows Server
2 1 (4.76%) Windows Server 2003
2 1 (4.76%) Windows Server 2008
2 1 (4.76%) Windows Server 2012
Processes & Methodologies
1 20 (95.24%) ITIL
2 17 (80.95%) Service Management
3 13 (61.90%) ITIL V3
4 7 (33.33%) Incident Management
5 6 (28.57%) Problem Management
5 6 (28.57%) Service Delivery
6 5 (23.81%) Configuration Management
7 4 (19.05%) CRM
7 4 (19.05%) Knowledge Management
7 4 (19.05%) Operations Management
7 4 (19.05%) People Management
7 4 (19.05%) Service Design
8 3 (14.29%) Supplier Management
9 2 (9.52%) Project Management
9 2 (9.52%) Stakeholder Management
9 2 (9.52%) Ticket Management
9 2 (9.52%) Time Management
10 1 (4.76%) Business Intelligence
10 1 (4.76%) Programme Management
10 1 (4.76%) SFIA
Programming Languages
1 8 (38.10%) SQL
2 1 (4.76%) C
Qualifications
1 16 (76.19%) SC Cleared
1 16 (76.19%) Security Cleared
2 6 (28.57%) DV Cleared
2 6 (28.57%) ITIL Foundation Certificate
3 3 (14.29%) ITIL Certification
Quality Assurance & Compliance
1 6 (28.57%) SLA
Systems Management
1 8 (38.10%) OVSD
Vendors
1 8 (38.10%) HP
1 8 (38.10%) Microsoft
2 1 (4.76%) NetApp
2 1 (4.76%) SAP