The table below looks at the statistics for ITSM skills in IT contracts advertised for the Milton Keynes region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 53 59 63
Rank change year-on-year
+6 +4
Contract jobs citing ITSM 13 10 2
As % of all contract IT jobs located in Milton Keynes 1.83% 1.24% 0.27%
As % of the Processes & Methodologies category 2.18% 1.57% 0.34%
Number of daily rates quoted 7 2 0
Average daily rate £145 £411 -
Average daily rate % change year-on-year
-64.74% -
UK excluding London average daily rate £350 £375 £351
% change year-on-year
-6.66% +6.83%
Number of hourly rates quoted 0 6 0
Average hourly rate - £17.25 -
UK excluding London average hourly rate £13.00 £15.25 £21.25
% change year-on-year
-14.75% -28.23%
ITSM
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Milton Keynes region.

Processes & Methodologies Category
Milton Keynes
Contract IT job ads with a match in the
Processes & Methodologies category
595 635 584
As % of all contract IT jobs located in Milton Keynes 83.80% 78.59% 77.87%
Number of daily rates quoted 311 352 321
Average daily rate £399 £375 £400
Average daily rate % change year-on-year
+6.33% -6.25%
90% offered a daily rate of more than £295 £280 £258
10% offered a daily rate of more than £550 £500 £450
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 19 11 15
Average hourly rate £14.20 £16.00 £15.97
Average hourly rate % change year-on-year
-11.25% +0.18%
90% offered a hourly rate of more than £12.00 £11.50 £12.50
10% offered a hourly rate of more than £60.00 £18.50 £30.85
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

ITSM
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Milton Keynes region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Milton Keynes

ITSM
Daily Rate Trend in Milton Keynes

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Milton Keynes region.

ITSM Daily Rate Trend in Milton Keynes

ITSM
Daily Rate Histogram in Milton Keynes

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Milton Keynes region over the 3 months to 10 February 2016.

ITSM Daily Rate Histogram in Milton Keynes

ITSM
Hourly Rate Trend in Milton Keynes

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Milton Keynes region.

ITSM Hourly Rate Trend in Milton Keynes

ITSM
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 10 February 2016, IT contractor jobs across the Milton Keynes region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 21 (91.30%) ITIL
2 19 (82.61%) Service Management
3 18 (78.26%) Security Cleared
3 18 (78.26%) ITIL V3
4 17 (73.91%) SC Cleared
5 14 (60.87%) DV Cleared
6 12 (52.17%) Microsoft
7 11 (47.83%) HP
7 11 (47.83%) OVSD
8 9 (39.13%) Windows
9 8 (34.78%) SQL
10 7 (30.43%) Finance
10 7 (30.43%) ITIL Foundation Certificate
11 6 (26.09%) Analytical Skills
11 6 (26.09%) People Management
11 6 (26.09%) High Availability
11 6 (26.09%) Windows Server 2008
11 6 (26.09%) Operations Management
11 6 (26.09%) MS Office
12 5 (21.74%) NFS
12 5 (21.74%) Linux
12 5 (21.74%) SLA
12 5 (21.74%) Windows Server 2003
12 5 (21.74%) Ubuntu
12 5 (21.74%) VMware
12 5 (21.74%) VMware Infrastructure
12 5 (21.74%) CentOS
12 5 (21.74%) Hyper-V
12 5 (21.74%) SCCM
12 5 (21.74%) Windows Server 2012

ITSM
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 10 February 2016, IT contractor jobs across the Milton Keynes region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.35%) Exchange Server 2003
1 1 (4.35%) Exchange Server 2007
1 1 (4.35%) MS Exchange
Applications
1 6 (26.09%) MS Office
2 1 (4.35%) MS Visio
Business Applications
1 3 (13.04%) Remedy ITSM
Communications & Networking
1 5 (21.74%) iSCSI
Database & Business Intelligence
1 1 (4.35%) MS Access
1 1 (4.35%) PowerCenter
1 1 (4.35%) SQL Server
1 1 (4.35%) SQL Server 2008
Development Applications
1 1 (4.35%) Toad
General
1 7 (30.43%) Finance
2 1 (4.35%) Retail
Job Titles
1 8 (34.78%) Analyst
2 6 (26.09%) Service Manager
3 5 (21.74%) Service Analyst
4 4 (17.39%) Service Desk Analyst
5 3 (13.04%) Architect
5 3 (13.04%) Infrastructure Analyst
5 3 (13.04%) Service Desk Support
5 3 (13.04%) Solutions Architect
6 2 (8.70%) 1st Line Support
6 2 (8.70%) 2nd Line Support
6 2 (8.70%) Consultant
6 2 (8.70%) Help Desk Support
6 2 (8.70%) Platform Architect
6 2 (8.70%) Remedy Consultant
6 2 (8.70%) Service Support Manager
6 2 (8.70%) Services Delivery Manager
6 2 (8.70%) Support Manager
7 1 (4.35%) Help Desk Analyst
7 1 (4.35%) Help Desk Support Analyst
7 1 (4.35%) Technical Support
Libraries, Frameworks & Software Standards
1 1 (4.35%) J2EE
Miscellaneous
1 6 (26.09%) Analytical Skills
2 1 (4.35%) Foreign Exchange (FX)
2 1 (4.35%) Management Information System
2 1 (4.35%) SWIFT
Operating Systems
1 9 (39.13%) Windows
2 6 (26.09%) Windows Server 2008
3 5 (21.74%) CentOS
3 5 (21.74%) Linux
3 5 (21.74%) Ubuntu
3 5 (21.74%) Windows Server 2003
3 5 (21.74%) Windows Server 2012
4 1 (4.35%) Windows 7
4 1 (4.35%) Windows Server
Processes & Methodologies
1 21 (91.30%) ITIL
2 19 (82.61%) Service Management
3 18 (78.26%) ITIL V3
4 6 (26.09%) High Availability
4 6 (26.09%) Operations Management
4 6 (26.09%) People Management
5 4 (17.39%) Incident Management
5 4 (17.39%) Service Delivery
6 2 (8.70%) Capacity Management
6 2 (8.70%) CRM
6 2 (8.70%) Performance Tuning
6 2 (8.70%) Problem Management
6 2 (8.70%) Process Improvement
7 1 (4.35%) Change Management
7 1 (4.35%) ITIL V2
7 1 (4.35%) Performance Management
7 1 (4.35%) Project Management
7 1 (4.35%) Requirements Engineering
7 1 (4.35%) Resource Management
7 1 (4.35%) Service Desk Management
Programming Languages
1 8 (34.78%) SQL
2 1 (4.35%) Java
2 1 (4.35%) JavaScript
Qualifications
1 18 (78.26%) Security Cleared
2 17 (73.91%) SC Cleared
3 14 (60.87%) DV Cleared
4 7 (30.43%) ITIL Foundation Certificate
5 2 (8.70%) ITIL Certification
6 1 (4.35%) Degree
Quality Assurance & Compliance
1 5 (21.74%) SLA
2 2 (8.70%) ISO 9001
3 1 (4.35%) Sarbanes-Oxley
3 1 (4.35%) SEPA
System Software
1 5 (21.74%) Hyper-V
1 5 (21.74%) NFS
1 5 (21.74%) VMware Infrastructure
2 4 (17.39%) Active Directory
Systems Management
1 11 (47.83%) OVSD
2 5 (21.74%) SCCM
3 2 (8.70%) WSUS
Vendors
1 12 (52.17%) Microsoft
2 11 (47.83%) HP
3 5 (21.74%) VMware
4 3 (13.04%) Remedy
5 2 (8.70%) BMC
5 2 (8.70%) webMethods
6 1 (4.35%) Caplin
6 1 (4.35%) ServiceNow