The table below looks at the statistics for ITSM skills in IT contracts advertised for the Milton Keynes region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 60 52 66
Rank change year-on-year
-8 +14
Contract jobs citing ITSM 6 11 3
As % of all contract IT jobs located in Milton Keynes 0.73% 1.46% 0.39%
As % of the Processes & Methodologies category 0.96% 2.00% 0.56%
Number of daily rates quoted 2 1 2
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£375 £420 £219
Average daily rate % change year-on-year
-10.71% +92.00%
90% offered a daily rate of more than £355 £420 £214
10% offered a daily rate of more than £395 £420 £224
UK excluding London average daily rate £400 £350 £325
% change year-on-year
+14.28% +7.69%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.50 £14.00 £15.75
% change year-on-year
+10.71% -11.11%
ITSM
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Milton Keynes region.

Processes & Methodologies Category
Milton Keynes
Contract IT job ads with a match in the
Processes & Methodologies category
626 550 539
As % of all contract IT jobs located in Milton Keynes 76.06% 73.14% 70.37%
Number of daily rates quoted 380 299 278
Average daily rate £375 £375 £343
Average daily rate % change year-on-year
- +9.48%
90% offered a daily rate of more than £243 £250 £220
10% offered a daily rate of more than £495 £450 £450
UK excluding London average daily rate £375 £370 £360
% change year-on-year
+1.35% +2.77%
Number of hourly rates quoted 13 25 30
Average hourly rate £12.00 £22.50 £14.50
Average hourly rate % change year-on-year
-46.66% +55.17%
90% offered a hourly rate of more than £10.96 £12.50 £12.50
10% offered a hourly rate of more than £16.50 £55.50 £25.00
UK excluding London average hourly rate £25.00 £30.00 £31.00
% change year-on-year
-16.66% -3.22%

ITSM
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Milton Keynes region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Milton Keynes

ITSM
Daily Rate Trend in Milton Keynes

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Milton Keynes region.

ITSM Daily Rate Trend in Milton Keynes

ITSM
Hourly Rate Trend in Milton Keynes

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Milton Keynes region.

ITSM Hourly Rate Trend in Milton Keynes

ITSM
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 27 August 2014, IT contractor jobs across the Milton Keynes region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 14 (82.35%) Security Cleared
2 13 (76.47%) Service Management
3 12 (70.59%) SC Cleared
4 11 (64.71%) ITIL
5 6 (35.29%) Configuration Management
5 6 (35.29%) Operations Management
6 5 (29.41%) DV Cleared
6 5 (29.41%) Problem Management
6 5 (29.41%) Project Management
6 5 (29.41%) SLA
6 5 (29.41%) Process Improvement
7 3 (17.65%) Windows Server 2003
7 3 (17.65%) Windows
7 3 (17.65%) JavaScript
7 3 (17.65%) VBScript
7 3 (17.65%) HP
7 3 (17.65%) ISEB
7 3 (17.65%) Finance
7 3 (17.65%) ISTQB
7 3 (17.65%) Load Testing
7 3 (17.65%) Test Scripting
7 3 (17.65%) Business Analysis
7 3 (17.65%) Test Strategy
7 3 (17.65%) Windows Server 2008
7 3 (17.65%) HP Quality Center
8 2 (11.76%) Product Management
8 2 (11.76%) Six Sigma Green Belt
8 2 (11.76%) HP UCMDB
8 2 (11.76%) Performance Management
8 2 (11.76%) SQL

ITSM
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 27 August 2014, IT contractor jobs across the Milton Keynes region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.88%) Apache
1 1 (5.88%) SharePoint
1 1 (5.88%) MS Exchange
Communications & Networking
1 1 (5.88%) Intranet
Database & Business Intelligence
1 1 (5.88%) SQL Server
1 1 (5.88%) QlikView
Development Applications
1 1 (5.88%) Team Foundation Server
1 1 (5.88%) Redmine
General
1 3 (17.65%) Finance
Job Titles
1 5 (29.41%) Operations Manager
2 4 (23.53%) Consultant
3 3 (17.65%) Process Manager
4 2 (11.76%) IT Operations Manager
4 2 (11.76%) Support Manager
4 2 (11.76%) Service Manager
4 2 (11.76%) Developer
4 2 (11.76%) Analyst
4 2 (11.76%) Test Analyst
5 1 (5.88%) Help Desk Support
5 1 (5.88%) Process Consultant
5 1 (5.88%) Applications Consultant
5 1 (5.88%) Lead Developer
5 1 (5.88%) 2nd Line Support
5 1 (5.88%) Test Consultant
5 1 (5.88%) Risk Manager
5 1 (5.88%) Business Intelligence Developer
5 1 (5.88%) IT Services Manager
5 1 (5.88%) ITSM Consultant
5 1 (5.88%) Technical Developer
Libraries, Frameworks & Software Standards
1 1 (5.88%) Middleware
Miscellaneous
1 1 (5.88%) Management Information System
1 1 (5.88%) VLE
1 1 (5.88%) Computer Science
1 1 (5.88%) CMDB
1 1 (5.88%) Learning Management System
Operating Systems
1 3 (17.65%) Windows
1 3 (17.65%) Windows Server 2003
1 3 (17.65%) Windows Server 2008
2 1 (5.88%) Windows 7
Processes & Methodologies
1 13 (76.47%) Service Management
2 11 (64.71%) ITIL
3 6 (35.29%) Configuration Management
3 6 (35.29%) Operations Management
4 5 (29.41%) Problem Management
4 5 (29.41%) Process Improvement
4 5 (29.41%) Project Management
5 3 (17.65%) Business Analysis
5 3 (17.65%) Test Strategy
5 3 (17.65%) Load Testing
5 3 (17.65%) Test Scripting
6 2 (11.76%) Performance Management
6 2 (11.76%) Product Management
6 2 (11.76%) Risk Management
6 2 (11.76%) Change Management
6 2 (11.76%) Six Sigma
6 2 (11.76%) Data Modelling
7 1 (5.88%) SOA
7 1 (5.88%) ETL
7 1 (5.88%) Business Intelligence
Programming Languages
1 3 (17.65%) JavaScript
1 3 (17.65%) VBScript
2 2 (11.76%) SQL
3 1 (5.88%) PHP
Qualifications
1 14 (82.35%) Security Cleared
2 12 (70.59%) SC Cleared
3 5 (29.41%) DV Cleared
4 3 (17.65%) ISEB
4 3 (17.65%) ISTQB
5 2 (11.76%) Six Sigma Green Belt
6 1 (5.88%) Degree
6 1 (5.88%) ITIL Certification
Quality Assurance & Compliance
1 5 (29.41%) SLA
System Software
1 1 (5.88%) Active Directory
1 1 (5.88%) Microsoft Virtual Server
Systems Management
1 3 (17.65%) HP Quality Center
2 2 (11.76%) HP UCMDB
3 1 (5.88%) OpenView Configuration Management
3 1 (5.88%) Nagios
Vendors
1 3 (17.65%) HP
2 1 (5.88%) Red Hat
2 1 (5.88%) Splunk
2 1 (5.88%) Microsoft