The first table below looks at the demand for ITSM skills in IT contracts advertised for the Milton Keynes region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Milton Keynes region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 57 60 56
Rank change year-on-year
+3 -4
Contract jobs citing ITSM 11 9 4
As % of all contract IT jobs located in Milton Keynes 1.23% 1.31% 0.60%
As % of the Processes & Methodologies category 1.63% 1.81% 0.88%
Number of daily rates quoted 3 1 2
Average daily rate
Keep up to 90%
of your Daily Rate
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£400 £310 £300
Average daily rate % change year-on-year
+29.03% +3.33%
90% offered a daily rate of more than £360 £310 £280
10% offered a daily rate of more than £440 £310 £320
UK excluding London average daily rate £386 £348 £315
% change year-on-year
+11.15% +10.31%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £16.88 £15.50 £14.38
% change year-on-year
+8.87% +7.82%
Processes & Methodologies Category
Milton Keynes
Contract IT job ads with a match in the
Processes & Methodologies category
676 496 455
As % of all contract IT jobs located in Milton Keynes 75.70% 72.20% 67.71%
Number of daily rates quoted 426 265 213
Average daily rate £370 £375 £343
Average daily rate % change year-on-year
-1.33% +9.48%
90% offered a daily rate of more than £260 £258 £223
10% offered a daily rate of more than £495 £450 £425
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 21 21 17
Average hourly rate £12.00 £15.50 £14.75
Average hourly rate % change year-on-year
-22.58% +5.08%
90% offered a hourly rate of more than £11.00 £11.75 £12.75
10% offered a hourly rate of more than £15.00 £22.50 £32.50
UK excluding London average hourly rate £26.50 £31.00 £32.00
% change year-on-year
-14.51% -3.12%
ITSM
Buckinghamshire

ITSM
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Milton Keynes region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Milton Keynes

ITSM
Daily Rate Trend in Milton Keynes

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Milton Keynes region.

ITSM Daily Rate Trend in Milton Keynes

ITSM
Hourly Rate Trend in Milton Keynes

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Milton Keynes region.

ITSM Hourly Rate Trend in Milton Keynes

ITSM
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 24 July 2014, IT contractor jobs across the Milton Keynes region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 11 (73.33%) Security Cleared
2 10 (66.67%) ITIL
2 10 (66.67%) Service Management
3 9 (60.00%) SC Cleared
4 6 (40.00%) Operations Management
4 6 (40.00%) Configuration Management
5 5 (33.33%) Project Management
5 5 (33.33%) SLA
5 5 (33.33%) Problem Management
5 5 (33.33%) Process Improvement
6 3 (20.00%) Test Strategy
6 3 (20.00%) ISTQB
6 3 (20.00%) DV Cleared
6 3 (20.00%) Load Testing
6 3 (20.00%) Test Scripting
6 3 (20.00%) HP Quality Center
6 3 (20.00%) Windows Server 2008
6 3 (20.00%) Finance
6 3 (20.00%) HP
6 3 (20.00%) ISEB
6 3 (20.00%) Windows
6 3 (20.00%) JavaScript
6 3 (20.00%) VBScript
6 3 (20.00%) Windows Server 2003
7 2 (13.33%) SQL
7 2 (13.33%) Change Management
7 2 (13.33%) Data Modelling
7 2 (13.33%) HP UCMDB
8 1 (6.67%) Redmine
8 1 (6.67%) Analytics

ITSM
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 24 July 2014, IT contractor jobs across the Milton Keynes region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (6.67%) Apache
1 1 (6.67%) SharePoint
1 1 (6.67%) MS Exchange
Communications & Networking
1 1 (6.67%) Intranet
Database & Business Intelligence
1 1 (6.67%) QlikView
1 1 (6.67%) SQL Server
Development Applications
1 1 (6.67%) Redmine
1 1 (6.67%) Team Foundation Server
General
1 3 (20.00%) Finance
Job Titles
1 5 (33.33%) Operations Manager
2 3 (20.00%) Consultant
3 2 (13.33%) 2nd Line Support
3 2 (13.33%) Developer
3 2 (13.33%) Analyst
3 2 (13.33%) Test Analyst
3 2 (13.33%) Service Manager
3 2 (13.33%) Help Desk Support
3 2 (13.33%) Support Manager
3 2 (13.33%) IT Operations Manager
4 1 (6.67%) ITSM Consultant
4 1 (6.67%) Technical Developer
4 1 (6.67%) Test Consultant
4 1 (6.67%) Business Intelligence Developer
4 1 (6.67%) IT Services Manager
4 1 (6.67%) Project Manager
4 1 (6.67%) Applications Consultant
4 1 (6.67%) Lead Developer
Libraries, Frameworks & Software Standards
1 1 (6.67%) Middleware
Miscellaneous
1 1 (6.67%) Learning Management System
1 1 (6.67%) VLE
1 1 (6.67%) Computer Science
1 1 (6.67%) CMDB
Operating Systems
1 3 (20.00%) Windows Server 2008
1 3 (20.00%) Windows
1 3 (20.00%) Windows Server 2003
2 1 (6.67%) Windows 7
Processes & Methodologies
1 10 (66.67%) ITIL
1 10 (66.67%) Service Management
2 6 (40.00%) Operations Management
2 6 (40.00%) Configuration Management
3 5 (33.33%) Project Management
3 5 (33.33%) Problem Management
3 5 (33.33%) Process Improvement
4 3 (20.00%) Test Strategy
4 3 (20.00%) Load Testing
4 3 (20.00%) Test Scripting
5 2 (13.33%) Change Management
5 2 (13.33%) Data Modelling
6 1 (6.67%) Analytics
6 1 (6.67%) User Acceptance Testing
6 1 (6.67%) Time Management
6 1 (6.67%) Data Architecture
6 1 (6.67%) Data Management
6 1 (6.67%) Software Testing
6 1 (6.67%) Information Security
6 1 (6.67%) Risk Management
Programming Languages
1 3 (20.00%) JavaScript
1 3 (20.00%) VBScript
2 2 (13.33%) SQL
3 1 (6.67%) PHP
Qualifications
1 11 (73.33%) Security Cleared
2 9 (60.00%) SC Cleared
3 3 (20.00%) ISTQB
3 3 (20.00%) DV Cleared
3 3 (20.00%) ISEB
4 1 (6.67%) Degree
Quality Assurance & Compliance
1 5 (33.33%) SLA
System Software
1 1 (6.67%) Microsoft Virtual Server
1 1 (6.67%) Active Directory
Systems Management
1 3 (20.00%) HP Quality Center
2 2 (13.33%) HP UCMDB
3 1 (6.67%) OpenView Configuration Management
3 1 (6.67%) Nagios
Vendors
1 3 (20.00%) HP
2 1 (6.67%) Splunk
2 1 (6.67%) Red Hat
2 1 (6.67%) Microsoft