The table below looks at the statistics for ITSM skills in IT contracts advertised for the Milton Keynes region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 55 62 53
Rank change year-on-year
+7 -9
Contract jobs citing ITSM 21 6 11
As % of all contract IT jobs located in Milton Keynes 2.13% 0.73% 1.47%
As % of the Processes & Methodologies category 2.70% 0.95% 1.98%
Number of daily rates quoted 16 2 1
Average daily rate
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of your Daily Rate
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£325 £375 £420
Average daily rate % change year-on-year
-13.33% -10.71%
UK excluding London average daily rate £380 £400 £350
% change year-on-year
-5.00% +14.28%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £20.38 £15.50 £14.00
% change year-on-year
+31.45% +10.71%
ITSM
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Milton Keynes region.

Processes & Methodologies Category
Milton Keynes
Contract IT job ads with a match in the
Processes & Methodologies category
777 634 555
As % of all contract IT jobs located in Milton Keynes 78.96% 77.04% 74.00%
Number of daily rates quoted 459 384 302
Average daily rate £400 £380 £375
Average daily rate % change year-on-year
+5.26% +1.33%
90% offered a daily rate of more than £275 £246 £250
10% offered a daily rate of more than £525 £495 £450
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 9 14 26
Average hourly rate £22.50 £12.00 £22.50
Average hourly rate % change year-on-year
+87.50% -46.66%
90% offered a hourly rate of more than £13.07 £10.97 £12.50
10% offered a hourly rate of more than £28.50 £16.50 £51.30
UK excluding London average hourly rate £32.50 £25.00 £30.00
% change year-on-year
+30.00% -16.66%

ITSM
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Milton Keynes region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Milton Keynes

ITSM
Daily Rate Trend in Milton Keynes

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Milton Keynes region.

ITSM Daily Rate Trend in Milton Keynes

ITSM
Daily Rate Histogram in Milton Keynes

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Milton Keynes region over the 3 months to 28 August 2015.

ITSM Daily Rate Histogram in Milton Keynes

ITSM
Hourly Rate Trend in Milton Keynes

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Milton Keynes region.

ITSM Hourly Rate Trend in Milton Keynes

ITSM
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 28 August 2015, IT contractor jobs across the Milton Keynes region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 40 (100.00%) ITIL
2 32 (80.00%) Security Cleared
3 31 (77.50%) MS Office
4 29 (72.50%) Service Management
5 27 (67.50%) SC Cleared
6 26 (65.00%) HP
7 23 (57.50%) Microsoft
8 21 (52.50%) OVSD
9 17 (42.50%) DV Cleared
10 16 (40.00%) ITIL V3
10 16 (40.00%) ITIL Foundation Certificate
11 15 (37.50%) SQL
12 14 (35.00%) MS Excel
13 13 (32.50%) Project Management
14 12 (30.00%) SharePoint
15 10 (25.00%) Change Control
16 9 (22.50%) Project Planning
16 9 (22.50%) MS Visio
16 9 (22.50%) Internet
16 9 (22.50%) Economics
16 9 (22.50%) MS PowerPoint
17 8 (20.00%) Configuration Management
17 8 (20.00%) Critical Success Factor
18 7 (17.50%) CMDB
19 6 (15.00%) Process Management
19 6 (15.00%) Change Management
19 6 (15.00%) Windows
20 5 (12.50%) Operations Management
20 5 (12.50%) Analytical Skills
20 5 (12.50%) People Management

ITSM
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 28 August 2015, IT contractor jobs across the Milton Keynes region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 12 (30.00%) SharePoint
2 4 (10.00%) MS Exchange
3 3 (7.50%) IIS
3 3 (7.50%) Lync
4 1 (2.50%) Exchange Server 2003
Applications
1 31 (77.50%) MS Office
2 14 (35.00%) MS Excel
3 9 (22.50%) MS Visio
3 9 (22.50%) MS PowerPoint
Business Applications
1 3 (7.50%) assyst
1 3 (7.50%) Dynamics CRM
2 1 (2.50%) Remedy ITSM
Cloud Services
1 3 (7.50%) Office 365
2 1 (2.50%) PaaS
Communications & Networking
1 9 (22.50%) Internet
2 1 (2.50%) BIG-IP
2 1 (2.50%) iSCSI
2 1 (2.50%) LAN
2 1 (2.50%) WAN
Database & Business Intelligence
1 3 (7.50%) SQL Server
Development Applications
1 3 (7.50%) PVCS
1 3 (7.50%) ClearCase
General
1 4 (10.00%) Finance
2 1 (2.50%) Military
Job Titles
1 20 (50.00%) Analyst
2 7 (17.50%) 1st Line Support
3 6 (15.00%) Configuration Analyst
3 6 (15.00%) PMO Manager
4 5 (12.50%) Service Desk Analyst
4 5 (12.50%) Service Analyst
4 5 (12.50%) Service Manager
5 3 (7.50%) Help Desk Support
5 3 (7.50%) Release Analyst
5 3 (7.50%) Support Analyst
6 2 (5.00%) Help Desk Analyst
6 2 (5.00%) 3rd Line Support
6 2 (5.00%) Project Analyst
6 2 (5.00%) 1st Line Support Analyst
6 2 (5.00%) PMO Analyst
7 1 (2.50%) VMware Specialist
7 1 (2.50%) VMware Architect
7 1 (2.50%) Help Desk Support Analyst
7 1 (2.50%) Desktop Engineer
7 1 (2.50%) 3rd Line Support Analyst
Libraries, Frameworks & Software Standards
1 1 (2.50%) Software Packaging
Miscellaneous
1 9 (22.50%) Economics
2 7 (17.50%) CMDB
3 5 (12.50%) Analytical Skills
3 5 (12.50%) PMI
4 4 (10.00%) Computer Science
5 2 (5.00%) Management Information System
6 1 (2.50%) Tandem
6 1 (2.50%) Data Centre
Operating Systems
1 6 (15.00%) Windows
2 4 (10.00%) Linux
2 4 (10.00%) UNIX
3 2 (5.00%) Windows Server 2008
4 1 (2.50%) CentOS
4 1 (2.50%) Windows Server 2003
4 1 (2.50%) Ubuntu
Processes & Methodologies
1 40 (100.00%) ITIL
2 29 (72.50%) Service Management
3 16 (40.00%) ITIL V3
4 13 (32.50%) Project Management
5 10 (25.00%) Change Control
6 9 (22.50%) Project Planning
7 8 (20.00%) Configuration Management
7 8 (20.00%) Critical Success Factor
8 6 (15.00%) Process Management
8 6 (15.00%) Change Management
9 5 (12.50%) Operations Management
9 5 (12.50%) People Management
10 3 (7.50%) Incident Management
10 3 (7.50%) CRM
11 2 (5.00%) Release Management
12 1 (2.50%) Data Protection
12 1 (2.50%) Problem Management
12 1 (2.50%) Root Cause Analysis
12 1 (2.50%) Capacity Management
12 1 (2.50%) Performance Tuning
Programming Languages
1 15 (37.50%) SQL
2 3 (7.50%) PowerShell
Qualifications
1 32 (80.00%) Security Cleared
2 27 (67.50%) SC Cleared
3 17 (42.50%) DV Cleared
4 16 (40.00%) ITIL Foundation Certificate
5 5 (12.50%) PMP
5 5 (12.50%) PMI Certification
6 4 (10.00%) Degree
7 1 (2.50%) MCP
7 1 (2.50%) MCSE
7 1 (2.50%) Microsoft Certification
Quality Assurance & Compliance
1 2 (5.00%) SLA
System Software
1 4 (10.00%) VMware Infrastructure
1 4 (10.00%) Hyper-V
2 2 (5.00%) Active Directory
3 1 (2.50%) NFS
Systems Management
1 21 (52.50%) OVSD
2 1 (2.50%) NetVault Backup
2 1 (2.50%) Backup Exec
Vendors
1 26 (65.00%) HP
2 23 (57.50%) Microsoft
3 4 (10.00%) VMware
3 4 (10.00%) Citrix
3 4 (10.00%) NetApp
4 3 (7.50%) Lumension
5 1 (2.50%) Cisco
5 1 (2.50%) Remedy
5 1 (2.50%) F5
5 1 (2.50%) Adobe