The table below looks at the statistics for Service Management skills in IT contracts advertised for the Milton Keynes region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Service Management
Rank 36 44 46
Rank change year-on-year
+8 +2
Contract jobs citing Service Management 36 19 10
As % of all contract IT jobs located in Milton Keynes 4.31% 2.47% 1.93%
As % of the Processes & Methodologies category 5.61% 3.24% 2.70%
Number of daily rates quoted 16 9 4
Average daily rate
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of your Daily Rate
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£350 £375 £376
Average daily rate % change year-on-year
-6.66% -0.33%
90% offered a daily rate of more than £271 £263 £355
10% offered a daily rate of more than £393 £400 £426
UK excluding London average daily rate £375 £370 £375
% change year-on-year
+1.35% -1.33%
Number of hourly rates quoted 4 1 0
Average hourly rate £18.50 £25.00 -
Average hourly rate % change year-on-year
-26.00% -
UK excluding London average hourly rate £16.00 £15.50 £16.00
% change year-on-year
+3.22% -3.12%
Service Management
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Milton Keynes region.

Processes & Methodologies Category
Milton Keynes
Contract IT job ads with a match in the
Processes & Methodologies category
642 587 370
As % of all contract IT jobs located in Milton Keynes 76.89% 76.33% 71.43%
Number of daily rates quoted 363 320 182
Average daily rate £375 £400 £352
Average daily rate % change year-on-year
-6.25% +13.63%
90% offered a daily rate of more than £285 £266 £250
10% offered a daily rate of more than £500 £450 £450
UK excluding London average daily rate £400 £375 £363
% change year-on-year
+6.66% +3.44%
Number of hourly rates quoted 9 12 31
Average hourly rate £18.50 £15.97 £18.00
Average hourly rate % change year-on-year
+15.84% -11.27%
UK excluding London average hourly rate £30.00 £27.50 £31.50
% change year-on-year
+9.09% -12.69%

Service Management
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Milton Keynes region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Milton Keynes

Service Management
Daily Rate Trend in Milton Keynes

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Milton Keynes region.

Service Management Daily Rate Trend in Milton Keynes

Service Management
Daily Rate Histogram in Milton Keynes

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Milton Keynes region over the 3 months to 27 February 2015.

Service Management Daily Rate Histogram in Milton Keynes

Service Management
Hourly Rate Trend in Milton Keynes

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Milton Keynes region.

Service Management Hourly Rate Trend in Milton Keynes

Service Management
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 27 February 2015, IT contractor jobs across the Milton Keynes region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 75 (77.32%) ITIL
2 52 (53.61%) Security Cleared
3 48 (49.48%) SC Cleared
4 40 (41.24%) Microsoft
5 39 (40.21%) MS Excel
6 29 (29.90%) Windows
6 29 (29.90%) Service Delivery
7 24 (24.74%) MS Office
7 24 (24.74%) Analytical Skills
8 23 (23.71%) Finance
9 22 (22.68%) UNIX
10 21 (21.65%) Windows Server 2008
11 19 (19.59%) DV Cleared
11 19 (19.59%) SLA
12 18 (18.56%) Microsoft Certification
12 18 (18.56%) MCP
12 18 (18.56%) MCSE
12 18 (18.56%) MS Exchange
12 18 (18.56%) VMware
12 18 (18.56%) Backup Exec
12 18 (18.56%) Exchange Server 2003
12 18 (18.56%) VMware Infrastructure
13 17 (17.53%) OVSD
14 16 (16.49%) ITSM
14 16 (16.49%) ITIL Foundation Certificate
15 14 (14.43%) Hyper-V
16 13 (13.40%) Management Information System
17 12 (12.37%) Risk Management
17 12 (12.37%) Linux
17 12 (12.37%) McAfee

Service Management
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 27 February 2015, IT contractor jobs across the Milton Keynes region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 18 (18.56%) MS Exchange
1 18 (18.56%) Exchange Server 2003
2 2 (2.06%) MQSeries
3 1 (1.03%) Exchange Server 2013
3 1 (1.03%) Oracle Workflow
Applications
1 39 (40.21%) MS Excel
2 24 (24.74%) MS Office
3 11 (11.34%) MS Visio
4 7 (7.22%) MS PowerPoint
5 6 (6.19%) Spreadsheet
6 4 (4.12%) MS Project
Business Applications
1 2 (2.06%) Dynamics CRM
2 1 (1.03%) Remedy AR System
Cloud Services
1 4 (4.12%) PaaS
2 2 (2.06%) IaaS
2 2 (2.06%) SaaS
Communications & Networking
1 2 (2.06%) WAN
1 2 (2.06%) ATM
1 2 (2.06%) LAN
1 2 (2.06%) BIG-IP
1 2 (2.06%) iSCSI
2 1 (1.03%) Cisco ASA
2 1 (1.03%) Cisco IOS
2 1 (1.03%) Network Security
2 1 (1.03%) SMS
2 1 (1.03%) VoIP
2 1 (1.03%) TCP/IP
2 1 (1.03%) VPN
2 1 (1.03%) Intranet
2 1 (1.03%) Internet
2 1 (1.03%) MPLS
2 1 (1.03%) OSPF
2 1 (1.03%) DSL
2 1 (1.03%) EIGRP
2 1 (1.03%) Firewall
2 1 (1.03%) Wi-Fi
Database & Business Intelligence
1 6 (6.19%) Data Warehouse
1 6 (6.19%) OLTP
2 4 (4.12%) Crystal Reports
3 2 (2.06%) SQL Server
Development Applications
1 6 (6.19%) PVCS
1 6 (6.19%) ClearCase
General
1 23 (23.71%) Finance
2 8 (8.25%) Telecoms
3 2 (2.06%) Advertising
3 2 (2.06%) Banking
3 2 (2.06%) Retail
Job Titles
1 26 (26.80%) Analyst
2 18 (18.56%) Support Analyst
2 18 (18.56%) 1st Line Support
3 17 (17.53%) Architect
3 17 (17.53%) 1st Line Support Analyst
4 16 (16.49%) Service Manager
5 15 (15.46%) Service Analyst
5 15 (15.46%) Service Desk Analyst
6 10 (10.31%) Transition Manager
7 9 (9.28%) Delivery Manager
7 9 (9.28%) Team Leader
7 9 (9.28%) Infrastructure Architect
7 9 (9.28%) Services Delivery Manager
8 8 (8.25%) Incident Manager
8 8 (8.25%) Infrastructure Team Leader
9 5 (5.15%) Service Transition Manager
9 5 (5.15%) Solutions Architect
10 4 (4.12%) Change Analyst
10 4 (4.12%) Report Specialist
10 4 (4.12%) Virtualisation Architect
Libraries, Frameworks & Software Standards
1 1 (1.03%) Web Services
Miscellaneous
1 24 (24.74%) Analytical Skills
2 13 (13.40%) Management Information System
3 8 (8.25%) Mainframe
4 6 (6.19%) N-Tier
5 2 (2.06%) HACMP
5 2 (2.06%) Clustering
6 1 (1.03%) Cryptography
6 1 (1.03%) Fat Client
6 1 (1.03%) Mobile Computing
6 1 (1.03%) Thin Client
Operating Systems
1 29 (29.90%) Windows
2 22 (22.68%) UNIX
3 21 (21.65%) Windows Server 2008
4 12 (12.37%) Linux
5 6 (6.19%) Windows Vista
5 6 (6.19%) Windows 7
5 6 (6.19%) Windows 8
6 4 (4.12%) Red Hat Enterprise Linux
7 3 (3.09%) Windows Server 2003
8 2 (2.06%) Ubuntu
8 2 (2.06%) AIX
8 2 (2.06%) Solaris
8 2 (2.06%) CentOS
Processes & Methodologies
1 75 (77.32%) ITIL
2 29 (29.90%) Service Delivery
3 16 (16.49%) ITSM
4 12 (12.37%) Risk Management
4 12 (12.37%) Matrix Management
5 11 (11.34%) ITIL V3
6 10 (10.31%) Incident Management
6 10 (10.31%) Change Management
7 9 (9.28%) Transition Management
8 8 (8.25%) Stakeholder Management
9 7 (7.22%) People Management
10 6 (6.19%) Disaster Recovery
10 6 (6.19%) Configuration Management
10 6 (6.19%) PRINCE2
10 6 (6.19%) Data Analysis
11 5 (5.15%) Requirements Management
11 5 (5.15%) Technical Architecture
11 5 (5.15%) Vulnerability Management
11 5 (5.15%) Validation
12 4 (4.12%) Operations Management
Programming Languages
1 11 (11.34%) C
2 9 (9.28%) SQL
Qualifications
1 52 (53.61%) Security Cleared
2 48 (49.48%) SC Cleared
3 19 (19.59%) DV Cleared
4 18 (18.56%) MCP
4 18 (18.56%) MCSE
4 18 (18.56%) Microsoft Certification
5 16 (16.49%) ITIL Foundation Certificate
6 2 (2.06%) PRINCE2 Practitioner
6 2 (2.06%) CCNA
6 2 (2.06%) Cisco Certification
7 1 (1.03%) ITIL Certification
7 1 (1.03%) CCNP
7 1 (1.03%) HNC
7 1 (1.03%) HND
Quality Assurance & Compliance
1 19 (19.59%) SLA
2 3 (3.09%) ISO/IEC 27001
3 2 (2.06%) BS15000
4 1 (1.03%) QA
4 1 (1.03%) JSP 440
4 1 (1.03%) ISO 9001
System Software
1 18 (18.56%) VMware Infrastructure
2 14 (14.43%) Hyper-V
3 7 (7.22%) Firmware
4 2 (2.06%) NFS
4 2 (2.06%) GPFS
5 1 (1.03%) Active Directory
5 1 (1.03%) Oracle RAC
5 1 (1.03%) vSphere
5 1 (1.03%) VMware ESXi
Systems Management
1 18 (18.56%) Backup Exec
2 17 (17.53%) OVSD
3 11 (11.34%) McAfee ePO
4 4 (4.12%) OpenView
5 1 (1.03%) HP UCMDB
5 1 (1.03%) SCOM
Vendors
1 40 (41.24%) Microsoft
2 18 (18.56%) VMware
3 12 (12.37%) McAfee
4 11 (11.34%) Sophos
4 11 (11.34%) Lumension
5 9 (9.28%) HP
6 6 (6.19%) Intel
7 5 (5.15%) Citrix
7 5 (5.15%) Oracle
8 4 (4.12%) Cisco
8 4 (4.12%) NetApp
9 2 (2.06%) F5
10 1 (1.03%) IronPort
10 1 (1.03%) CheckPoint
10 1 (1.03%) Remedy