The table below looks at the statistics for Service Management skills in IT contracts advertised for the Milton Keynes region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 26 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
26 Nov 2014
Same period 2013 Same period 2012
Service Management
Rank 21 45 36
Rank change year-on-year
+24 -9
Contract jobs citing Service Management 61 15 22
As % of all contract IT jobs located in Milton Keynes 6.96% 2.11% 3.92%
As % of the Processes & Methodologies category 9.20% 2.96% 5.42%
Number of daily rates quoted 28 7 12
Average daily rate
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£289 £360 £381
Average daily rate % change year-on-year
-19.79% -5.57%
90% offered a daily rate of more than £161 £325 £268
10% offered a daily rate of more than £350 £405 £442
UK excluding London average daily rate £360 £350 £350
% change year-on-year
+2.85% -
Number of hourly rates quoted 9 0 2
Average hourly rate £15.00 - £15.00
UK excluding London average hourly rate £15.00 £15.38 £17.50
% change year-on-year
-2.43% -12.14%
Service Management
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Milton Keynes region.

Processes & Methodologies Category
Milton Keynes
Contract IT job ads with a match in the
Processes & Methodologies category
663 506 406
As % of all contract IT jobs located in Milton Keynes 75.68% 71.07% 72.37%
Number of daily rates quoted 391 247 188
Average daily rate £360 £363 £350
Average daily rate % change year-on-year
-0.68% +3.57%
90% offered a daily rate of more than £234 £250 £240
10% offered a daily rate of more than £475 £450 £463
UK excluding London average daily rate £385 £363 £368
% change year-on-year
+6.20% -1.36%
Number of hourly rates quoted 30 28 22
Average hourly rate £15.00 £15.00 £15.00
90% offered a hourly rate of more than £12.00 £12.50 £13.45
10% offered a hourly rate of more than £34.00 £66.00 £26.00
UK excluding London average hourly rate £25.00 £27.50 £29.50
% change year-on-year
-9.09% -6.77%

Service Management
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Milton Keynes region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Milton Keynes

Service Management
Daily Rate Trend in Milton Keynes

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Milton Keynes region.

Service Management Daily Rate Trend in Milton Keynes

Service Management
Daily Rate Histogram in Milton Keynes

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Milton Keynes region over the 3 months to 26 November 2014.

Service Management Daily Rate Histogram in Milton Keynes

Service Management
Hourly Rate Trend in Milton Keynes

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Milton Keynes region.

Service Management Hourly Rate Trend in Milton Keynes

Service Management
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 26 November 2014, IT contractor jobs across the Milton Keynes region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 71 (73.96%) ITIL
2 54 (56.25%) Security Cleared
3 47 (48.96%) SC Cleared
4 36 (37.50%) Windows
4 36 (37.50%) Microsoft
5 33 (34.38%) MS Excel
6 24 (25.00%) Analytical Skills
7 22 (22.92%) Windows Server 2008
7 22 (22.92%) UNIX
8 20 (20.83%) Finance
9 19 (19.79%) Service Delivery
9 19 (19.79%) Backup Exec
9 19 (19.79%) MCP
9 19 (19.79%) MCSE
9 19 (19.79%) MS Exchange
9 19 (19.79%) Microsoft Certification
9 19 (19.79%) Exchange Server 2003
10 18 (18.75%) DV Cleared
11 16 (16.67%) ITSM
11 16 (16.67%) OVSD
12 14 (14.58%) VMware Infrastructure
12 14 (14.58%) VMware
13 13 (13.54%) MS Visio
13 13 (13.54%) MS Office
13 13 (13.54%) ITIL V3
14 12 (12.50%) SQL
15 11 (11.46%) SLA
15 11 (11.46%) Risk Management
15 11 (11.46%) BS15000
15 11 (11.46%) ITIL Foundation Certificate

Service Management
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 26 November 2014, IT contractor jobs across the Milton Keynes region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 19 (19.79%) MS Exchange
1 19 (19.79%) Exchange Server 2003
2 2 (2.08%) SharePoint
2 2 (2.08%) MQSeries
3 1 (1.04%) Oracle Workflow
3 1 (1.04%) Apache
3 1 (1.04%) Exchange Server 2013
Applications
1 33 (34.38%) MS Excel
2 13 (13.54%) MS Visio
2 13 (13.54%) MS Office
3 8 (8.33%) Spreadsheet
3 8 (8.33%) MS PowerPoint
4 3 (3.13%) MS Project
Business Applications
1 1 (1.04%) Remedy AR System
Cloud Services
1 1 (1.04%) PaaS
Communications & Networking
1 3 (3.13%) LAN
1 3 (3.13%) WAN
2 2 (2.08%) TCP/IP
3 1 (1.04%) BIG-IP
3 1 (1.04%) Wi-Fi
3 1 (1.04%) SMS
3 1 (1.04%) VoIP
3 1 (1.04%) VPN
3 1 (1.04%) MPLS
3 1 (1.04%) DSL
3 1 (1.04%) Intranet
3 1 (1.04%) Internet
3 1 (1.04%) iSCSI
Database & Business Intelligence
1 4 (4.17%) OLTP
1 4 (4.17%) Data Warehouse
1 4 (4.17%) Crystal Reports
2 2 (2.08%) SQL Server
3 1 (1.04%) QlikView
Development Applications
1 6 (6.25%) PVCS
1 6 (6.25%) ClearCase
2 1 (1.04%) Redmine
2 1 (1.04%) Team Foundation Server
General
1 20 (20.83%) Finance
2 6 (6.25%) Telecoms
3 3 (3.13%) Retail
4 1 (1.04%) Advertising
Job Titles
1 25 (26.04%) Analyst
2 17 (17.71%) 1st Line Support
3 16 (16.67%) Support Analyst
4 15 (15.63%) 1st Line Support Analyst
5 13 (13.54%) Service Analyst
5 13 (13.54%) Architect
5 13 (13.54%) Service Desk Analyst
6 9 (9.38%) Team Leader
6 9 (9.38%) Transition Manager
7 8 (8.33%) Incident Manager
8 7 (7.29%) Infrastructure Team Leader
8 7 (7.29%) Service Manager
9 6 (6.25%) Project Manager
9 6 (6.25%) Solutions Architect
10 4 (4.17%) Report Specialist
10 4 (4.17%) Senior Incident Manager
10 4 (4.17%) Senior Manager
10 4 (4.17%) Change Analyst
10 4 (4.17%) Problem Manager
11 3 (3.13%) Infrastructure Architect
Libraries, Frameworks & Software Standards
1 1 (1.04%) Web Services
Miscellaneous
1 24 (25.00%) Analytical Skills
2 9 (9.38%) Management Information System
3 8 (8.33%) Mainframe
4 4 (4.17%) N-Tier
5 2 (2.08%) Computer Science
5 2 (2.08%) HACMP
5 2 (2.08%) Clustering
6 1 (1.04%) VLE
6 1 (1.04%) Thin Client
6 1 (1.04%) Learning Management System
6 1 (1.04%) Mobile Computing
6 1 (1.04%) CMDB
6 1 (1.04%) Fat Client
6 1 (1.04%) User Experience
Operating Systems
1 36 (37.50%) Windows
2 22 (22.92%) Windows Server 2008
2 22 (22.92%) UNIX
3 10 (10.42%) Linux
4 8 (8.33%) Windows 7
5 6 (6.25%) Windows 8
5 6 (6.25%) Windows Vista
6 3 (3.13%) Red Hat Enterprise Linux
7 2 (2.08%) AIX
7 2 (2.08%) Solaris
8 1 (1.04%) Ubuntu
8 1 (1.04%) Windows Server 2003
8 1 (1.04%) CentOS
Processes & Methodologies
1 71 (73.96%) ITIL
2 19 (19.79%) Service Delivery
3 16 (16.67%) ITSM
4 13 (13.54%) ITIL V3
5 11 (11.46%) Risk Management
6 9 (9.38%) Incident Management
7 8 (8.33%) Change Management
7 8 (8.33%) Configuration Management
8 7 (7.29%) PRINCE2
8 7 (7.29%) Project Management
8 7 (7.29%) Disaster Recovery
8 7 (7.29%) Matrix Management
8 7 (7.29%) Problem Management
8 7 (7.29%) Transition Management
9 5 (5.21%) People Management
10 4 (4.17%) Technical Architecture
10 4 (4.17%) Operations Management
10 4 (4.17%) Root Cause Analysis
10 4 (4.17%) Vulnerability Management
10 4 (4.17%) Trend Analysis
Programming Languages
1 12 (12.50%) SQL
2 7 (7.29%) C
3 1 (1.04%) JavaScript
3 1 (1.04%) PHP
Qualifications
1 54 (56.25%) Security Cleared
2 47 (48.96%) SC Cleared
3 19 (19.79%) MCP
3 19 (19.79%) MCSE
3 19 (19.79%) Microsoft Certification
4 18 (18.75%) DV Cleared
5 11 (11.46%) ITIL Foundation Certificate
6 4 (4.17%) ITIL Certification
7 2 (2.08%) Degree
7 2 (2.08%) Six Sigma Green Belt
8 1 (1.04%) HNC
8 1 (1.04%) HND
8 1 (1.04%) CCNA
8 1 (1.04%) Cisco Certification
8 1 (1.04%) PRINCE2 Certification
8 1 (1.04%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 11 (11.46%) SLA
1 11 (11.46%) BS15000
2 2 (2.08%) ISO/IEC 27001
System Software
1 14 (14.58%) VMware Infrastructure
2 10 (10.42%) Hyper-V
3 6 (6.25%) Firmware
4 3 (3.13%) Active Directory
5 2 (2.08%) GPFS
6 1 (1.04%) NFS
6 1 (1.04%) Oracle RAC
Systems Management
1 19 (19.79%) Backup Exec
2 16 (16.67%) OVSD
3 9 (9.38%) McAfee ePO
4 2 (2.08%) HP UCMDB
5 1 (1.04%) Nagios
5 1 (1.04%) SCOM
Vendors
1 36 (37.50%) Microsoft
2 14 (14.58%) VMware
3 10 (10.42%) Citrix
4 9 (9.38%) McAfee
4 9 (9.38%) Sophos
4 9 (9.38%) Lumension
5 8 (8.33%) HP
6 4 (4.17%) Intel
6 4 (4.17%) Oracle
7 3 (3.13%) NetApp
8 2 (2.08%) Cisco
9 1 (1.04%) Remedy
9 1 (1.04%) Red Hat
9 1 (1.04%) CheckPoint
9 1 (1.04%) F5
9 1 (1.04%) Splunk
9 1 (1.04%) IronPort
Milton Keynes, Buckinghamshire
Global Technology Solutions Ltd
Rate: £15.00 - £17.00 per hour
Posted: Yesterday