The table below looks at the statistics for Service Management skills in IT contracts advertised for the Milton Keynes region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 37 36 51
Rank change year-on-year
-1 +15
Contract jobs citing Service Management 30 29 16
As % of all contract IT jobs located in Milton Keynes 3.61% 3.95% 2.21%
As % of the Processes & Methodologies category 4.75% 5.43% 3.07%
Number of daily rates quoted 16 18 9
Average daily rate
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£319 £400 £338
Average daily rate % change year-on-year
-20.31% +18.51%
90% offered a daily rate of more than £168 £132 £223
10% offered a daily rate of more than £400 £475 £405
UK excluding London average daily rate £363 £350 £358
% change year-on-year
+3.57% -2.30%
Number of hourly rates quoted 2 1 0
Average hourly rate £13.75 £23.25 -
Average hourly rate % change year-on-year
-40.86% -
UK excluding London average hourly rate £15.00 £13.35 £15.75
% change year-on-year
+12.35% -15.23%
Service Management
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Milton Keynes region.

Processes & Methodologies Category
Milton Keynes
Contract IT job ads with a match in the
Processes & Methodologies category
632 534 521
As % of all contract IT jobs located in Milton Keynes 75.96% 72.75% 71.86%
Number of daily rates quoted 367 272 265
Average daily rate £388 £375 £345
Average daily rate % change year-on-year
+3.33% +8.69%
90% offered a daily rate of more than £245 £250 £220
10% offered a daily rate of more than £495 £475 £450
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 19 29 40
Average hourly rate £14.00 £22.50 £14.50
Average hourly rate % change year-on-year
-37.77% +55.17%
90% offered a hourly rate of more than £11.50 £12.50 £10.00
10% offered a hourly rate of more than £34.00 £66.00 £19.68
UK excluding London average hourly rate £26.00 £30.00 £30.00
% change year-on-year
-13.33% -

Service Management
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Milton Keynes region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Milton Keynes

Service Management
Daily Rate Trend in Milton Keynes

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Milton Keynes region.

Service Management Daily Rate Trend in Milton Keynes

Service Management
Daily Rate Histogram in Milton Keynes

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Milton Keynes region over the 3 months to 16 September 2014.

Service Management Daily Rate Histogram in Milton Keynes

Service Management
Hourly Rate Trend in Milton Keynes

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Milton Keynes region.

Service Management Hourly Rate Trend in Milton Keynes

Service Management
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 16 September 2014, IT contractor jobs across the Milton Keynes region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 51 (71.83%) ITIL
2 46 (64.79%) Security Cleared
3 37 (52.11%) SC Cleared
4 21 (29.58%) Windows
5 20 (28.17%) DV Cleared
6 16 (22.54%) BS15000
7 15 (21.13%) Finance
7 15 (21.13%) HP
7 15 (21.13%) Analytical Skills
8 14 (19.72%) ITSM
8 14 (19.72%) Incident Management
9 13 (18.31%) Project Management
10 12 (16.90%) Microsoft
11 11 (15.49%) UNIX
11 11 (15.49%) MS Excel
11 11 (15.49%) SQL
11 11 (15.49%) Problem Management
12 10 (14.08%) OVSD
13 9 (12.68%) Citrix
13 9 (12.68%) Windows Server 2008
14 8 (11.27%) Service Delivery
15 7 (9.86%) Exchange Server 2003
15 7 (9.86%) Backup Exec
15 7 (9.86%) Microsoft Certification
15 7 (9.86%) ITIL Certification
15 7 (9.86%) SLA
15 7 (9.86%) SQL Server
15 7 (9.86%) MCP
15 7 (9.86%) MCSE
15 7 (9.86%) MS Exchange

Service Management
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 16 September 2014, IT contractor jobs across the Milton Keynes region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 7 (9.86%) MS Exchange
1 7 (9.86%) Exchange Server 2003
2 3 (4.23%) SharePoint
3 1 (1.41%) Apache
3 1 (1.41%) Tomcat
Applications
1 11 (15.49%) MS Excel
2 6 (8.45%) MS Visio
3 3 (4.23%) MS PowerPoint
3 3 (4.23%) Spreadsheet
4 1 (1.41%) MS Office
Business Applications
1 1 (1.41%) SAP Oil and Gas
Communications & Networking
1 2 (2.82%) LAN
1 2 (2.82%) WAN
1 2 (2.82%) TCP/IP
2 1 (1.41%) Wi-Fi
2 1 (1.41%) Network Security
2 1 (1.41%) SNMP
Database & Business Intelligence
1 7 (9.86%) SQL Server
2 6 (8.45%) Data Warehouse
3 5 (7.04%) SQL Server Integration Services
4 3 (4.23%) DTS
5 2 (2.82%) Crystal Reports
6 1 (1.41%) OLTP
6 1 (1.41%) QlikView
Development Applications
1 1 (1.41%) Team Foundation Server
1 1 (1.41%) Redmine
General
1 15 (21.13%) Finance
2 2 (2.82%) Telecoms
2 2 (2.82%) Retail
3 1 (1.41%) Marketing
3 1 (1.41%) Electronics
3 1 (1.41%) Manufacturing
Job Titles
1 18 (25.35%) Analyst
2 9 (12.68%) Service Analyst
3 8 (11.27%) Incident Manager
4 7 (9.86%) 1st Line Support
4 7 (9.86%) Consultant
5 6 (8.45%) Support Analyst
5 6 (8.45%) 1st Line Support Analyst
6 5 (7.04%) Coordinator
6 5 (7.04%) Project Manager
6 5 (7.04%) Service Desk Analyst
6 5 (7.04%) Operations Manager
7 4 (5.63%) Service Manager
7 4 (5.63%) Problem Manager
7 4 (5.63%) Senior Manager
7 4 (5.63%) Senior Incident Manager
8 3 (4.23%) Process Manager
8 3 (4.23%) Incident Analyst
8 3 (4.23%) Architect
8 3 (4.23%) ITIL Consultant
9 2 (2.82%) ITIL Manager
Libraries, Frameworks & Software Standards
1 1 (1.41%) Servlets
Miscellaneous
1 15 (21.13%) Analytical Skills
2 4 (5.63%) Management Information System
3 2 (2.82%) Computer Science
4 1 (1.41%) CMDB
4 1 (1.41%) Fat Client
4 1 (1.41%) Learning Management System
4 1 (1.41%) Mobile Computing
4 1 (1.41%) User Experience
4 1 (1.41%) VLE
4 1 (1.41%) N-Tier
4 1 (1.41%) Thin Client
4 1 (1.41%) DTV
Operating Systems
1 21 (29.58%) Windows
2 11 (15.49%) UNIX
3 9 (12.68%) Windows Server 2008
4 3 (4.23%) Windows 7
5 1 (1.41%) Windows 8
5 1 (1.41%) Red Hat Enterprise Linux
5 1 (1.41%) Linux
5 1 (1.41%) Windows Vista
Processes & Methodologies
1 51 (71.83%) ITIL
2 14 (19.72%) ITSM
2 14 (19.72%) Incident Management
3 13 (18.31%) Project Management
4 11 (15.49%) Problem Management
5 8 (11.27%) Service Delivery
6 7 (9.86%) ITIL V3
6 7 (9.86%) People Management
7 6 (8.45%) Operations Management
7 6 (8.45%) Process Improvement
7 6 (8.45%) Configuration Management
7 6 (8.45%) PRINCE2
8 5 (7.04%) Data Modelling
8 5 (7.04%) Migration
9 4 (5.63%) Business Analysis
9 4 (5.63%) ETL
9 4 (5.63%) Disaster Recovery
9 4 (5.63%) Root Cause Analysis
9 4 (5.63%) Trend Analysis
10 3 (4.23%) V-Model
Programming Languages
1 11 (15.49%) SQL
2 2 (2.82%) VBScript
3 1 (1.41%) VB
3 1 (1.41%) C
3 1 (1.41%) Java
3 1 (1.41%) PHP
Qualifications
1 46 (64.79%) Security Cleared
2 37 (52.11%) SC Cleared
3 20 (28.17%) DV Cleared
4 7 (9.86%) ITIL Certification
4 7 (9.86%) MCP
4 7 (9.86%) MCSE
4 7 (9.86%) Microsoft Certification
5 2 (2.82%) Degree
5 2 (2.82%) Six Sigma Green Belt
6 1 (1.41%) ITIL Foundation Certificate
6 1 (1.41%) PRINCE2 Practitioner
6 1 (1.41%) PRINCE2 Certification
6 1 (1.41%) HNC
6 1 (1.41%) HND
Quality Assurance & Compliance
1 16 (22.54%) BS15000
2 7 (9.86%) SLA
System Software
1 2 (2.82%) Active Directory
2 1 (1.41%) VMware Infrastructure
Systems Management
1 10 (14.08%) OVSD
2 7 (9.86%) Backup Exec
3 4 (5.63%) HP UCMDB
4 2 (2.82%) OpenView
5 1 (1.41%) Nagios
5 1 (1.41%) WhatsUp Gold
5 1 (1.41%) Cisco Prime
Vendors
1 15 (21.13%) HP
2 12 (16.90%) Microsoft
3 9 (12.68%) Citrix
4 3 (4.23%) Business Objects
5 1 (1.41%) SAP
5 1 (1.41%) Cisco
5 1 (1.41%) Oracle
5 1 (1.41%) NetApp
5 1 (1.41%) Red Hat
5 1 (1.41%) CheckPoint
5 1 (1.41%) VMware
5 1 (1.41%) Splunk
5 1 (1.41%) Intel
Milton Keynes, Buckinghamshire
Global Technology Solutions Ltd
Rate: £15.00 per hour
Posted: 6 days ago
Milton Keynes
Interquest - IQ ESM
Rate: £20 - £28 per hour
Posted: 13 days ago