The table below looks at the statistics for Service Management skills in IT contracts advertised for the Milton Keynes region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 28 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Apr 2016
Same period 2015 Same period 2014
Service Management
Rank 33 27 48
Rank change year-on-year
-6 +21
Contract jobs citing Service Management 38 48 25
As % of all contract IT jobs located in Milton Keynes 5.01% 5.26% 2.89%
As % of the Processes & Methodologies category 5.96% 6.69% 3.78%
Number of daily rates quoted 25 22 13
Average daily rate £410 £325 £275
Average daily rate % change year-on-year
+26.15% +18.18%
90% offered a daily rate of more than £255 £209 £167
10% offered a daily rate of more than £465 £424 £395
UK excluding London average daily rate £400 £368 £350
% change year-on-year
+8.84% +5.00%
Number of hourly rates quoted 0 0 1
Average hourly rate - - £25.00
UK excluding London average hourly rate £14.50 £13.35 £19.76
% change year-on-year
+8.61% -32.43%
Service Management
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Milton Keynes region.

Processes & Methodologies Category
Milton Keynes
Contract IT job ads with a match in the
Processes & Methodologies category
638 718 661
As % of all contract IT jobs located in Milton Keynes 84.06% 78.73% 76.50%
Number of daily rates quoted 370 374 363
Average daily rate £410 £365 £375
Average daily rate % change year-on-year
+12.32% -2.66%
90% offered a daily rate of more than £303 £285 £250
10% offered a daily rate of more than £525 £500 £475
UK excluding London average daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 7 9 15
Average hourly rate £36.75 £40.00 £15.97
Average hourly rate % change year-on-year
-8.12% +150.46%
90% offered a hourly rate of more than £11.55 £11.00 £11.00
10% offered a hourly rate of more than £60.00 £40.00 £25.00
UK excluding London average hourly rate £37.50 £30.50 £31.50
% change year-on-year
+22.95% -3.17%

Service Management
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Milton Keynes region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Milton Keynes

Service Management
Daily Rate Trend in Milton Keynes

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Milton Keynes region.

Service Management Daily Rate Trend in Milton Keynes

Service Management
Daily Rate Histogram in Milton Keynes

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Milton Keynes region over the 3 months to 28 April 2016.

Service Management Daily Rate Histogram in Milton Keynes

Service Management
Hourly Rate Trend in Milton Keynes

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Milton Keynes region.

Service Management Hourly Rate Trend in Milton Keynes

Service Management
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 28 April 2016, IT contractor jobs across the Milton Keynes region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 53 (77.94%) ITIL
2 39 (57.35%) Security Cleared
3 32 (47.06%) SC Cleared
4 28 (41.18%) Finance
5 24 (35.29%) ITIL V3
6 21 (30.88%) ITSM
6 21 (30.88%) Microsoft
7 20 (29.41%) HP
8 19 (27.94%) Service Delivery
9 18 (26.47%) Service Design
10 15 (22.06%) ITIL Foundation Certificate
10 15 (22.06%) DV Cleared
11 14 (20.59%) OVSD
12 13 (19.12%) ITIL Certification
12 13 (19.12%) MS Office
13 12 (17.65%) SQL
13 12 (17.65%) Windows
14 11 (16.18%) Change Management
15 10 (14.71%) SLA
16 9 (13.24%) Migration
17 8 (11.76%) Linux
17 8 (11.76%) Capacity Management
18 7 (10.29%) Performance Tuning
18 7 (10.29%) High Availability
18 7 (10.29%) Ubuntu
18 7 (10.29%) VMware Infrastructure
18 7 (10.29%) Windows Server 2008
18 7 (10.29%) CentOS
18 7 (10.29%) CRM
18 7 (10.29%) VMware

Service Management
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 28 April 2016, IT contractor jobs across the Milton Keynes region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (4.41%) MS Exchange
1 3 (4.41%) WebSphere
2 2 (2.94%) Exchange Server 2010
2 2 (2.94%) Exchange Server 2013
2 2 (2.94%) SharePoint
3 1 (1.47%) Exchange Server 2003
3 1 (1.47%) Exchange Server 2007
3 1 (1.47%) Skype for Business
Applications
1 13 (19.12%) MS Office
2 6 (8.82%) MS Excel
3 1 (1.47%) MS Project
3 1 (1.47%) MS Visio
3 1 (1.47%) ProjectWise
Business Applications
1 1 (1.47%) SAP Oil and Gas
Communications & Networking
1 5 (7.35%) iSCSI
2 4 (5.88%) DNS
3 3 (4.41%) Internet
3 3 (4.41%) WAN
3 3 (4.41%) WEP
4 2 (2.94%) Cisco Nexus
4 2 (2.94%) LAN
4 2 (2.94%) SAN
4 2 (2.94%) Unified Communications
4 2 (2.94%) Wireless
5 1 (1.47%) Cisco ASA
5 1 (1.47%) DHCP
5 1 (1.47%) Firewall
5 1 (1.47%) FTP
5 1 (1.47%) NetScaler
5 1 (1.47%) NGN
5 1 (1.47%) Reverse Proxy
5 1 (1.47%) SSL
5 1 (1.47%) VPN
Database & Business Intelligence
1 4 (5.88%) DB2
2 3 (4.41%) MongoDB
2 3 (4.41%) SQL Server
3 1 (1.47%) Data Warehouse
3 1 (1.47%) DB2 UDB
3 1 (1.47%) Hadoop
3 1 (1.47%) OLTP
3 1 (1.47%) PowerCenter
3 1 (1.47%) SQL Server 2008
3 1 (1.47%) SQL Server 2012
Development Applications
1 1 (1.47%) SoapUI
1 1 (1.47%) Sonatype Nexus
General
1 28 (41.18%) Finance
2 4 (5.88%) Retail
3 2 (2.94%) Telecoms
4 1 (1.47%) Automotive
4 1 (1.47%) Electronics
4 1 (1.47%) German Language
4 1 (1.47%) Manufacturing
4 1 (1.47%) Marketing
4 1 (1.47%) Spanish Language
Job Titles
1 19 (27.94%) Service Manager
2 16 (23.53%) Analyst
3 12 (17.65%) Architect
4 10 (14.71%) Delivery Manager
4 10 (14.71%) Service Analyst
4 10 (14.71%) Services Delivery Manager
5 6 (8.82%) ITIL Manager
6 5 (7.35%) Change Analyst
6 5 (7.35%) ITIL Service Manager
7 4 (5.88%) Service Architect
7 4 (5.88%) Service Desk Analyst
8 3 (4.41%) ITIL Service Delivery Manager
8 3 (4.41%) Network Architect
8 3 (4.41%) Service Desk Support
8 3 (4.41%) Service Transition Manager
8 3 (4.41%) Solutions Architect
8 3 (4.41%) Transition Manager
9 2 (2.94%) 1st Line Support
9 2 (2.94%) Consultant
9 2 (2.94%) IT Manager
Libraries, Frameworks & Software Standards
1 3 (4.41%) J2EE
1 3 (4.41%) Servlets
2 1 (1.47%) .NET
2 1 (1.47%) SOAP
2 1 (1.47%) XML
2 1 (1.47%) XML Messaging
Miscellaneous
1 3 (4.41%) Data Centre
1 3 (4.41%) Management Information System
2 2 (2.94%) Analytical Skills
3 1 (1.47%) Biometrics
3 1 (1.47%) Clustering
3 1 (1.47%) HACMP
3 1 (1.47%) N-Tier
3 1 (1.47%) Statistics
3 1 (1.47%) Video Conferencing
3 1 (1.47%) Visualisation
Operating Systems
1 12 (17.65%) Windows
2 8 (11.76%) Linux
3 7 (10.29%) CentOS
3 7 (10.29%) Ubuntu
3 7 (10.29%) Windows Server 2008
4 6 (8.82%) Windows Server 2012
5 4 (5.88%) Windows Server
5 4 (5.88%) Windows Server 2003
6 2 (2.94%) Unix
7 1 (1.47%) AIX
7 1 (1.47%) Data ONTAP
7 1 (1.47%) Red Hat Enterprise Linux
7 1 (1.47%) Solaris
7 1 (1.47%) Windows 7
Processes & Methodologies
1 53 (77.94%) ITIL
2 24 (35.29%) ITIL V3
3 21 (30.88%) ITSM
4 19 (27.94%) Service Delivery
5 18 (26.47%) Service Design
6 11 (16.18%) Change Management
7 9 (13.24%) Migration
8 8 (11.76%) Capacity Management
9 7 (10.29%) CRM
9 7 (10.29%) High Availability
9 7 (10.29%) Performance Tuning
10 6 (8.82%) Project Management
11 5 (7.35%) Incident Management
11 5 (7.35%) People Management
11 5 (7.35%) Problem Management
11 5 (7.35%) Risk Management
12 4 (5.88%) Matrix Management
12 4 (5.88%) Operations Management
12 4 (5.88%) Presales
12 4 (5.88%) Technical Architecture
Programming Languages
1 12 (17.65%) SQL
2 4 (5.88%) Java
3 1 (1.47%) C#
3 1 (1.47%) JavaScript
3 1 (1.47%) JCL
3 1 (1.47%) Shell Script
Qualifications
1 39 (57.35%) Security Cleared
2 32 (47.06%) SC Cleared
3 15 (22.06%) DV Cleared
3 15 (22.06%) ITIL Foundation Certificate
4 13 (19.12%) ITIL Certification
5 4 (5.88%) Degree
6 2 (2.94%) APMP
6 2 (2.94%) PRINCE2 Practitioner
7 1 (1.47%) CCNA
7 1 (1.47%) CCNP
7 1 (1.47%) Cisco Certification
7 1 (1.47%) ISEB
7 1 (1.47%) ISEB Practitioner
7 1 (1.47%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 10 (14.71%) SLA
2 3 (4.41%) ISO 9001
3 1 (1.47%) ISO/IEC 27001
System Software
1 7 (10.29%) VMware Infrastructure
2 6 (8.82%) Active Directory
3 5 (7.35%) NFS
4 4 (5.88%) Hyper-V
5 2 (2.94%) vSphere
6 1 (1.47%) GPFS
Systems Management
1 14 (20.59%) OVSD
2 5 (7.35%) SCOM
3 3 (4.41%) Nagios
4 1 (1.47%) Backup Exec
4 1 (1.47%) SCSM
Vendors
1 21 (30.88%) Microsoft
2 20 (29.41%) HP
3 7 (10.29%) VMware
4 3 (4.41%) IBM
4 3 (4.41%) NetApp
4 3 (4.41%) webMethods
5 2 (2.94%) CheckPoint
5 2 (2.94%) Cisco
5 2 (2.94%) Oracle
5 2 (2.94%) Remedy
6 1 (1.47%) Apple
6 1 (1.47%) arcserve
6 1 (1.47%) Blue Coat
6 1 (1.47%) Citrix
6 1 (1.47%) Compaq
6 1 (1.47%) Intel
6 1 (1.47%) IronPort
6 1 (1.47%) SAP
6 1 (1.47%) Symantec
6 1 (1.47%) Veeam