The table below looks at the statistics for Service Management skills in IT contracts advertised for the Milton Keynes region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 39 37 48
Rank change year-on-year
-2 +11
Contract jobs citing Service Management 27 34 17
As % of all contract IT jobs located in Milton Keynes 3.80% 4.21% 2.27%
As % of the Processes & Methodologies category 4.54% 5.35% 2.91%
Number of daily rates quoted 16 12 9
Average daily rate £378 £350 £375
Average daily rate % change year-on-year
+7.85% -6.66%
90% offered a daily rate of more than £145 £325 £303
10% offered a daily rate of more than £450 £398 £400
UK excluding London average daily rate £380 £375 £363
% change year-on-year
+1.33% +3.44%
Number of hourly rates quoted 0 6 0
Average hourly rate - £17.25 -
UK excluding London average hourly rate £14.00 £15.40 £15.50
% change year-on-year
-9.06% -0.67%
Service Management
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Milton Keynes region.

Processes & Methodologies Category
Milton Keynes
Contract IT job ads with a match in the
Processes & Methodologies category
595 635 584
As % of all contract IT jobs located in Milton Keynes 83.80% 78.59% 77.87%
Number of daily rates quoted 311 352 321
Average daily rate £399 £375 £400
Average daily rate % change year-on-year
+6.33% -6.25%
90% offered a daily rate of more than £295 £280 £258
10% offered a daily rate of more than £550 £500 £450
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 19 11 15
Average hourly rate £14.20 £16.00 £15.97
Average hourly rate % change year-on-year
-11.25% +0.18%
90% offered a hourly rate of more than £12.00 £11.50 £12.50
10% offered a hourly rate of more than £60.00 £18.50 £30.85
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

Service Management
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Milton Keynes region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Milton Keynes

Service Management
Daily Rate Trend in Milton Keynes

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Milton Keynes region.

Service Management Daily Rate Trend in Milton Keynes

Service Management
Daily Rate Histogram in Milton Keynes

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Milton Keynes region over the 3 months to 12 February 2016.

Service Management Daily Rate Histogram in Milton Keynes

Service Management
Hourly Rate Trend in Milton Keynes

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Milton Keynes region.

Service Management Hourly Rate Trend in Milton Keynes

Service Management
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 12 February 2016, IT contractor jobs across the Milton Keynes region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 52 (67.53%) ITIL
2 47 (61.04%) Security Cleared
3 39 (50.65%) Service Delivery
3 39 (50.65%) Finance
4 37 (48.05%) SC Cleared
5 23 (29.87%) DV Cleared
6 21 (27.27%) ITIL V3
7 19 (24.68%) ITSM
7 19 (24.68%) Microsoft
8 18 (23.38%) ITIL Certification
9 17 (22.08%) SQL
9 17 (22.08%) Windows
10 16 (20.78%) ITIL Foundation Certificate
10 16 (20.78%) People Management
11 13 (16.88%) VMware Infrastructure
11 13 (16.88%) HP
11 13 (16.88%) VMware
12 12 (15.58%) OVSD
13 10 (12.99%) Risk Management
13 10 (12.99%) Migration
13 10 (12.99%) CRM
14 9 (11.69%) MS Office
14 9 (11.69%) Stakeholder Management
14 9 (11.69%) Risk Assessment
14 9 (11.69%) Coaching
14 9 (11.69%) Windows Server
15 8 (10.39%) Analytical Skills
15 8 (10.39%) Disaster Recovery
15 8 (10.39%) Unix
15 8 (10.39%) Oracle

Service Management
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 12 February 2016, IT contractor jobs across the Milton Keynes region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (6.49%) SharePoint
2 4 (5.19%) SharePoint 2013
3 2 (2.60%) MS Exchange
4 1 (1.30%) Exchange Server 2003
4 1 (1.30%) Exchange Server 2007
4 1 (1.30%) Exchange Server 2010
4 1 (1.30%) Exchange Server 2013
4 1 (1.30%) Skype for Business
4 1 (1.30%) WebSphere
Applications
1 9 (11.69%) MS Office
2 4 (5.19%) MS Visio
3 1 (1.30%) MS Excel
3 1 (1.30%) MS Project
3 1 (1.30%) ProjectWise
Communications & Networking
1 5 (6.49%) iSCSI
2 2 (2.60%) DNS
2 2 (2.60%) Internet
3 1 (1.30%) Cisco Nexus
3 1 (1.30%) FTP
3 1 (1.30%) LAN
3 1 (1.30%) NetScaler
3 1 (1.30%) Reverse Proxy
3 1 (1.30%) SAN
3 1 (1.30%) SSL
3 1 (1.30%) VPN
3 1 (1.30%) WAN
3 1 (1.30%) WEP
3 1 (1.30%) Wireless
Database & Business Intelligence
1 7 (9.09%) Data Warehouse
1 7 (9.09%) OLTP
2 5 (6.49%) SQL Server
3 3 (3.90%) DB2
4 2 (2.60%) DB2 UDB
4 2 (2.60%) Hadoop
4 2 (2.60%) PowerCenter
5 1 (1.30%) Crystal Reports
5 1 (1.30%) SQL Server 2008
5 1 (1.30%) SQL Server 2012
Development Applications
1 1 (1.30%) SoapUI
1 1 (1.30%) Sonatype Nexus
General
1 39 (50.65%) Finance
2 4 (5.19%) Retail
3 2 (2.60%) Telecoms
4 1 (1.30%) Automotive
4 1 (1.30%) Publishing
Job Titles
1 33 (42.86%) Service Manager
2 20 (25.97%) Delivery Manager
2 20 (25.97%) Services Delivery Manager
3 13 (16.88%) Analyst
3 13 (16.88%) Architect
4 9 (11.69%) Service Analyst
5 8 (10.39%) Infrastructure Architect
6 6 (7.79%) ITIL Manager
7 5 (6.49%) ITIL Service Delivery Manager
7 5 (6.49%) ITIL Service Manager
7 5 (6.49%) Service Transition Manager
7 5 (6.49%) Solutions Architect
7 5 (6.49%) Technical Manager
7 5 (6.49%) Transition Manager
8 4 (5.19%) Integration Manager
8 4 (5.19%) Service Desk Analyst
9 3 (3.90%) Consultant
9 3 (3.90%) Infrastructure Analyst
9 3 (3.90%) SharePoint Consultant
9 3 (3.90%) Technical Consultant
Libraries, Frameworks & Software Standards
1 1 (1.30%) .NET
1 1 (1.30%) J2EE
1 1 (1.30%) Servlets
1 1 (1.30%) SOAP
1 1 (1.30%) XML
1 1 (1.30%) XML Messaging
Miscellaneous
1 8 (10.39%) Analytical Skills
2 7 (9.09%) N-Tier
3 6 (7.79%) Data Centre
4 5 (6.49%) Clustering
4 5 (6.49%) HACMP
5 2 (2.60%) CMDB
6 1 (1.30%) Biometrics
6 1 (1.30%) Data Protection Act
6 1 (1.30%) Reference Data
6 1 (1.30%) Video Conferencing
Operating Systems
1 17 (22.08%) Windows
2 9 (11.69%) Windows Server
3 8 (10.39%) Unix
4 7 (9.09%) Red Hat Enterprise Linux
4 7 (9.09%) Windows Server 2008
5 6 (7.79%) Windows Server 2012
6 5 (6.49%) AIX
6 5 (6.49%) CentOS
6 5 (6.49%) Solaris
6 5 (6.49%) Ubuntu
6 5 (6.49%) Windows Server 2003
7 4 (5.19%) Linux
8 1 (1.30%) Windows 7
Processes & Methodologies
1 52 (67.53%) ITIL
2 39 (50.65%) Service Delivery
3 21 (27.27%) ITIL V3
4 19 (24.68%) ITSM
5 16 (20.78%) People Management
6 10 (12.99%) CRM
6 10 (12.99%) Migration
6 10 (12.99%) Risk Management
7 9 (11.69%) Coaching
7 9 (11.69%) Risk Assessment
7 9 (11.69%) Stakeholder Management
8 8 (10.39%) Disaster Recovery
8 8 (10.39%) Project Management
9 7 (9.09%) Operations Management
9 7 (9.09%) Requirements Management
9 7 (9.09%) Technical Architecture
10 6 (7.79%) High Availability
10 6 (7.79%) Incident Management
10 6 (7.79%) Presales
10 6 (7.79%) PRINCE2
Programming Languages
1 17 (22.08%) SQL
2 5 (6.49%) Java
3 2 (2.60%) JavaScript
3 2 (2.60%) JCL
3 2 (2.60%) Shell Script
4 1 (1.30%) C#
Qualifications
1 47 (61.04%) Security Cleared
2 37 (48.05%) SC Cleared
3 23 (29.87%) DV Cleared
4 18 (23.38%) ITIL Certification
5 16 (20.78%) ITIL Foundation Certificate
6 5 (6.49%) APMP
6 5 (6.49%) PRINCE2 Practitioner
7 1 (1.30%) CISSP
7 1 (1.30%) Degree
7 1 (1.30%) ISEB
7 1 (1.30%) ISEB Practitioner
7 1 (1.30%) ISSMP
7 1 (1.30%) ISTQB Foundation Certification
7 1 (1.30%) MBCS
7 1 (1.30%) PRINCE2 Certification
Quality Assurance & Compliance
1 8 (10.39%) SLA
2 3 (3.90%) ISO 9001
System Software
1 13 (16.88%) VMware Infrastructure
2 5 (6.49%) Active Directory
2 5 (6.49%) GPFS
2 5 (6.49%) Hyper-V
2 5 (6.49%) NFS
3 2 (2.60%) Veritas Cluster Server
4 1 (1.30%) vSphere
Systems Management
1 12 (15.58%) OVSD
2 5 (6.49%) SCCM
3 2 (2.60%) WSUS
Vendors
1 19 (24.68%) Microsoft
2 13 (16.88%) HP
2 13 (16.88%) VMware
3 8 (10.39%) Oracle
4 7 (9.09%) Intel
5 5 (6.49%) NetApp
6 3 (3.90%) webMethods
7 1 (1.30%) Apple
7 1 (1.30%) Blue Coat
7 1 (1.30%) CheckPoint
7 1 (1.30%) Cisco
7 1 (1.30%) Citrix
7 1 (1.30%) Compaq
7 1 (1.30%) F5
7 1 (1.30%) IBM
7 1 (1.30%) IronPort
7 1 (1.30%) Terracotta