The table below looks at the statistics for Service Management skills in IT contracts advertised for the Milton Keynes region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 25 27 52
Rank change year-on-year
+2 +25
Contract jobs citing Service Management 41 44 15
As % of all contract IT jobs located in Milton Keynes 4.89% 5.80% 1.99%
As % of the Processes & Methodologies category 6.44% 7.96% 2.88%
Number of daily rates quoted 22 23 8
Average daily rate
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£345 £400 £356
Average daily rate % change year-on-year
-13.75% +12.28%
90% offered a daily rate of more than £179 £139 £239
10% offered a daily rate of more than £400 £470 £408
UK excluding London average daily rate £354 £350 £360
% change year-on-year
+1.07% -2.77%
Number of hourly rates quoted 2 1 0
Average hourly rate £12.25 £23.25 -
Average hourly rate % change year-on-year
-47.31% -
UK excluding London average hourly rate £14.00 £13.35 £16.00
% change year-on-year
+4.86% -16.56%
Service Management
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Milton Keynes region.

Processes & Methodologies Category
Milton Keynes
Contract IT job ads with a match in the
Processes & Methodologies category
637 553 520
As % of all contract IT jobs located in Milton Keynes 76.01% 72.96% 69.15%
Number of daily rates quoted 385 299 262
Average daily rate £375 £375 £345
Average daily rate % change year-on-year
- +8.69%
90% offered a daily rate of more than £250 £250 £220
10% offered a daily rate of more than £495 £450 £450
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 13 26 29
Average hourly rate £12.00 £22.50 £14.50
Average hourly rate % change year-on-year
-46.66% +55.17%
90% offered a hourly rate of more than £10.96 £12.50 £12.50
10% offered a hourly rate of more than £16.50 £44.97 £25.00
UK excluding London average hourly rate £25.00 £30.00 £31.00
% change year-on-year
-16.66% -3.22%

Service Management
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Milton Keynes region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Milton Keynes

Service Management
Daily Rate Trend in Milton Keynes

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Milton Keynes region.

Service Management Daily Rate Trend in Milton Keynes

Service Management
Daily Rate Histogram in Milton Keynes

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Milton Keynes region over the 3 months to 22 August 2014.

Service Management Daily Rate Histogram in Milton Keynes

Service Management
Hourly Rate Trend in Milton Keynes

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Milton Keynes region.

Service Management Hourly Rate Trend in Milton Keynes

Service Management
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 22 August 2014, IT contractor jobs across the Milton Keynes region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 50 (70.42%) ITIL
2 45 (63.38%) Security Cleared
3 36 (50.70%) SC Cleared
4 21 (29.58%) DV Cleared
5 20 (28.17%) Windows
6 15 (21.13%) HP
6 15 (21.13%) BS15000
6 15 (21.13%) Finance
7 14 (19.72%) Incident Management
8 13 (18.31%) ITSM
9 12 (16.90%) Microsoft
9 12 (16.90%) Project Management
9 12 (16.90%) UNIX
10 11 (15.49%) MS Excel
10 11 (15.49%) SQL
10 11 (15.49%) Problem Management
11 9 (12.68%) OVSD
11 9 (12.68%) Citrix
11 9 (12.68%) Windows Server 2008
12 8 (11.27%) Microsoft Certification
12 8 (11.27%) MCSE
12 8 (11.27%) MCP
12 8 (11.27%) Backup Exec
13 7 (9.86%) Service Delivery
13 7 (9.86%) Exchange Server 2003
13 7 (9.86%) SQL Server
13 7 (9.86%) MS Visio
13 7 (9.86%) MS Exchange
13 7 (9.86%) ITIL Certification
13 7 (9.86%) ITIL V3

Service Management
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 22 August 2014, IT contractor jobs across the Milton Keynes region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 7 (9.86%) Exchange Server 2003
1 7 (9.86%) MS Exchange
2 4 (5.63%) SharePoint
3 1 (1.41%) Apache
3 1 (1.41%) Tomcat
3 1 (1.41%) Lync
Applications
1 11 (15.49%) MS Excel
2 7 (9.86%) MS Visio
3 4 (5.63%) Spreadsheet
3 4 (5.63%) MS PowerPoint
Business Applications
1 1 (1.41%) SAP Oil and Gas
Cloud Services
1 1 (1.41%) Cloud Computing
Communications & Networking
1 2 (2.82%) TCP/IP
1 2 (2.82%) LAN
1 2 (2.82%) WAN
2 1 (1.41%) Network Security
2 1 (1.41%) SNMP
Database & Business Intelligence
1 7 (9.86%) SQL Server
2 6 (8.45%) Data Warehouse
3 5 (7.04%) SQL Server Integration Services
4 3 (4.23%) DTS
5 2 (2.82%) Crystal Reports
6 1 (1.41%) QlikView
6 1 (1.41%) OLTP
Development Applications
1 1 (1.41%) Redmine
1 1 (1.41%) Team Foundation Server
General
1 15 (21.13%) Finance
2 2 (2.82%) Retail
3 1 (1.41%) Marketing
3 1 (1.41%) Electronics
3 1 (1.41%) Telecoms
3 1 (1.41%) Manufacturing
Job Titles
1 16 (22.54%) Analyst
2 9 (12.68%) Incident Manager
3 8 (11.27%) Service Analyst
4 7 (9.86%) Consultant
5 5 (7.04%) Operations Manager
5 5 (7.04%) Problem Manager
5 5 (7.04%) Coordinator
5 5 (7.04%) 1st Line Support
6 4 (5.63%) 1st Line Support Analyst
6 4 (5.63%) Support Analyst
6 4 (5.63%) Senior Manager
6 4 (5.63%) Architect
6 4 (5.63%) Project Manager
6 4 (5.63%) Service Manager
6 4 (5.63%) Service Desk Analyst
6 4 (5.63%) Senior Incident Manager
7 3 (4.23%) Incident Analyst
7 3 (4.23%) ITIL Consultant
7 3 (4.23%) Process Manager
7 3 (4.23%) Solutions Architect
Libraries, Frameworks & Software Standards
1 1 (1.41%) Servlets
Miscellaneous
1 3 (4.23%) Management Information System
2 2 (2.82%) Computer Science
3 1 (1.41%) Fat Client
3 1 (1.41%) CMDB
3 1 (1.41%) VLE
3 1 (1.41%) N-Tier
3 1 (1.41%) Thin Client
3 1 (1.41%) DTV
3 1 (1.41%) Mobile Computing
3 1 (1.41%) Learning Management System
Operating Systems
1 20 (28.17%) Windows
2 12 (16.90%) UNIX
3 9 (12.68%) Windows Server 2008
4 3 (4.23%) Linux
5 2 (2.82%) Windows 7
6 1 (1.41%) Red Hat Enterprise Linux
Processes & Methodologies
1 50 (70.42%) ITIL
2 14 (19.72%) Incident Management
3 13 (18.31%) ITSM
4 12 (16.90%) Project Management
5 11 (15.49%) Problem Management
6 7 (9.86%) Service Delivery
6 7 (9.86%) ITIL V3
7 6 (8.45%) Configuration Management
7 6 (8.45%) Operations Management
8 5 (7.04%) Migration
8 5 (7.04%) Data Modelling
8 5 (7.04%) PRINCE2
8 5 (7.04%) Process Improvement
9 4 (5.63%) Root Cause Analysis
9 4 (5.63%) Trend Analysis
9 4 (5.63%) Continuous Improvement
9 4 (5.63%) ETL
9 4 (5.63%) Change Management
9 4 (5.63%) Disaster Recovery
9 4 (5.63%) Business Analysis
Programming Languages
1 11 (15.49%) SQL
2 2 (2.82%) VBScript
3 1 (1.41%) PowerShell
3 1 (1.41%) VB
3 1 (1.41%) Java
3 1 (1.41%) PHP
Qualifications
1 45 (63.38%) Security Cleared
2 36 (50.70%) SC Cleared
3 21 (29.58%) DV Cleared
4 8 (11.27%) Microsoft Certification
4 8 (11.27%) MCSE
4 8 (11.27%) MCP
5 7 (9.86%) ITIL Certification
6 2 (2.82%) Six Sigma Green Belt
6 2 (2.82%) Degree
7 1 (1.41%) PRINCE2 Certification
Quality Assurance & Compliance
1 15 (21.13%) BS15000
2 6 (8.45%) SLA
System Software
1 3 (4.23%) VMware Infrastructure
2 2 (2.82%) Hyper-V
2 2 (2.82%) Active Directory
Systems Management
1 9 (12.68%) OVSD
2 8 (11.27%) Backup Exec
3 4 (5.63%) HP UCMDB
4 2 (2.82%) OpenView
5 1 (1.41%) Nagios
5 1 (1.41%) Cisco Prime
5 1 (1.41%) McAfee ePO
5 1 (1.41%) WhatsUp Gold
Vendors
1 15 (21.13%) HP
2 12 (16.90%) Microsoft
3 9 (12.68%) Citrix
4 3 (4.23%) VMware
4 3 (4.23%) Business Objects
5 2 (2.82%) Lumension
5 2 (2.82%) McAfee
5 2 (2.82%) Sophos
6 1 (1.41%) Oracle
6 1 (1.41%) SAP
6 1 (1.41%) NetApp
6 1 (1.41%) Red Hat
6 1 (1.41%) Cisco
6 1 (1.41%) Intel
6 1 (1.41%) Splunk
Milton Keynes, Buckinghamshire
Experis Ltd
Rate: Market Rate Value
Posted: 2 days ago
Milton Keynes
Interquest - IQ ESM
Rate: £20 - £28 per hour
Posted: 4 days ago
Milton Keynes
Capita - ITMS
Rate: £200 - £250 per day
Posted: 21 days ago