The table below looks at the statistics for Service Management skills in IT contracts advertised for the Milton Keynes region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Service Management
Rank 29 46 31
Rank change year-on-year
+17 -15
Contract jobs citing Service Management 47 27 24
As % of all contract IT jobs located in Milton Keynes 5.77% 3.02% 4.57%
As % of the Processes & Methodologies category 7.32% 4.12% 6.25%
Number of daily rates quoted 24 13 9
Average daily rate
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£300 £325 £310
Average daily rate % change year-on-year
-7.69% +4.83%
90% offered a daily rate of more than £225 £167 £212
10% offered a daily rate of more than £421 £400 £350
UK excluding London average daily rate £361 £350 £370
% change year-on-year
+3.14% -5.40%
Number of hourly rates quoted 0 1 0
Average hourly rate - £25.00 -
UK excluding London average hourly rate £13.35 £19.50 £16.33
% change year-on-year
-31.53% +19.44%
Service Management
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Milton Keynes region.

Processes & Methodologies Category
Milton Keynes
Contract IT job ads with a match in the
Processes & Methodologies category
642 655 384
As % of all contract IT jobs located in Milton Keynes 78.87% 73.35% 73.14%
Number of daily rates quoted 348 404 238
Average daily rate £375 £365 £350
Average daily rate % change year-on-year
+2.73% +4.28%
90% offered a daily rate of more than £277 £255 £225
10% offered a daily rate of more than £500 £475 £500
UK excluding London average daily rate £388 £375 £363
% change year-on-year
+3.33% +3.44%
Number of hourly rates quoted 10 20 13
Average hourly rate £40.00 £12.50 £17.50
Average hourly rate % change year-on-year
+220.00% -28.57%
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

Service Management
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Milton Keynes region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Milton Keynes

Service Management
Daily Rate Trend in Milton Keynes

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Milton Keynes region.

Service Management Daily Rate Trend in Milton Keynes

Service Management
Daily Rate Histogram in Milton Keynes

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Milton Keynes region over the 3 months to 22 May 2015.

Service Management Daily Rate Histogram in Milton Keynes

Service Management
Hourly Rate Trend in Milton Keynes

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Milton Keynes region.

Service Management Hourly Rate Trend in Milton Keynes

Service Management
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 22 May 2015, IT contractor jobs across the Milton Keynes region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 59 (75.64%) ITIL
2 50 (64.10%) Security Cleared
3 45 (57.69%) SC Cleared
4 30 (38.46%) MS Office
5 27 (34.62%) HP
6 26 (33.33%) DV Cleared
7 25 (32.05%) Microsoft
8 24 (30.77%) OVSD
9 21 (26.92%) ITIL V3
10 20 (25.64%) ITSM
11 19 (24.36%) Service Delivery
11 19 (24.36%) MS Excel
12 18 (23.08%) Finance
13 15 (19.23%) UNIX
14 14 (17.95%) ITIL Foundation Certificate
15 13 (16.67%) Windows
15 13 (16.67%) SLA
15 13 (16.67%) Incident Management
16 12 (15.38%) Analytical Skills
17 11 (14.10%) Data Analysis
18 10 (12.82%) SQL
19 9 (11.54%) PRINCE2
19 9 (11.54%) VMware
19 9 (11.54%) Management Information System
19 9 (11.54%) VMware Infrastructure
19 9 (11.54%) Matrix Management
20 8 (10.26%) Hyper-V
20 8 (10.26%) OpenView
21 7 (8.97%) MS Exchange
21 7 (8.97%) Windows Server 2008

Service Management
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 22 May 2015, IT contractor jobs across the Milton Keynes region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 7 (8.97%) MS Exchange
2 4 (5.13%) Exchange Server 2003
3 3 (3.85%) SharePoint
3 3 (3.85%) IIS
3 3 (3.85%) Lync
Applications
1 30 (38.46%) MS Office
2 19 (24.36%) MS Excel
3 5 (6.41%) MS Visio
4 3 (3.85%) MS Project
5 2 (2.56%) MS PowerPoint
6 1 (1.28%) Spreadsheet
Business Applications
1 5 (6.41%) Dynamics CRM
Cloud Services
1 4 (5.13%) PaaS
2 3 (3.85%) Office 365
3 2 (2.56%) IaaS
3 2 (2.56%) SaaS
Communications & Networking
1 4 (5.13%) Network Security
2 3 (3.85%) SNMP
3 2 (2.56%) iSCSI
3 2 (2.56%) BIG-IP
3 2 (2.56%) ATM
4 1 (1.28%) OSPF
4 1 (1.28%) EIGRP
4 1 (1.28%) LAN
4 1 (1.28%) WAN
4 1 (1.28%) TCP/IP
4 1 (1.28%) Firewall
4 1 (1.28%) Cisco IOS
4 1 (1.28%) Cisco ASA
Database & Business Intelligence
1 5 (6.41%) SQL Server
1 5 (6.41%) OLTP
1 5 (6.41%) Data Warehouse
2 1 (1.28%) EDRMS
General
1 18 (23.08%) Finance
2 3 (3.85%) Telecoms
3 2 (2.56%) Banking
4 1 (1.28%) Advertising
4 1 (1.28%) Local Government
4 1 (1.28%) Marketing
Job Titles
1 24 (30.77%) Analyst
2 16 (20.51%) Architect
3 13 (16.67%) Incident Manager
4 12 (15.38%) Infrastructure Architect
5 9 (11.54%) Service Manager
5 9 (11.54%) Service Analyst
6 7 (8.97%) Support Analyst
6 7 (8.97%) Services Delivery Manager
6 7 (8.97%) Delivery Manager
7 6 (7.69%) 1st Line Support Analyst
7 6 (7.69%) Service Desk Analyst
7 6 (7.69%) 1st Line Support
8 5 (6.41%) Configuration Analyst
9 4 (5.13%) Virtualisation Architect
10 3 (3.85%) Network Engineer
10 3 (3.85%) Senior Manager
11 2 (2.56%) Governance Analyst
11 2 (2.56%) Service Transition Manager
11 2 (2.56%) ICT Manager
11 2 (2.56%) Senior Incident Manager
Libraries, Frameworks & Software Standards
1 1 (1.28%) XML
Miscellaneous
1 12 (15.38%) Analytical Skills
2 9 (11.54%) Management Information System
3 5 (6.41%) N-Tier
4 4 (5.13%) CMDB
5 1 (1.28%) Thin Client
5 1 (1.28%) Cryptography
5 1 (1.28%) Fat Client
5 1 (1.28%) Mobile Computing
Operating Systems
1 15 (19.23%) UNIX
2 13 (16.67%) Windows
3 7 (8.97%) Windows Server 2008
4 6 (7.69%) Linux
5 3 (3.85%) Windows Server 2003
6 2 (2.56%) CentOS
6 2 (2.56%) Red Hat Enterprise Linux
6 2 (2.56%) Ubuntu
7 1 (1.28%) Solaris
Processes & Methodologies
1 59 (75.64%) ITIL
2 21 (26.92%) ITIL V3
3 20 (25.64%) ITSM
4 19 (24.36%) Service Delivery
5 13 (16.67%) Incident Management
6 11 (14.10%) Data Analysis
7 9 (11.54%) PRINCE2
7 9 (11.54%) Matrix Management
8 6 (7.69%) Configuration Management
9 5 (6.41%) Project Management
9 5 (6.41%) CRM
9 5 (6.41%) Disaster Recovery
9 5 (6.41%) Stakeholder Management
9 5 (6.41%) Requirements Management
9 5 (6.41%) People Management
9 5 (6.41%) Change Control
10 4 (5.13%) Network Management
10 4 (5.13%) Supplier Management
11 3 (3.85%) Benchmarking
11 3 (3.85%) Migration
Programming Languages
1 10 (12.82%) SQL
2 4 (5.13%) C
3 3 (3.85%) PowerShell
Qualifications
1 50 (64.10%) Security Cleared
2 45 (57.69%) SC Cleared
3 26 (33.33%) DV Cleared
4 14 (17.95%) ITIL Foundation Certificate
5 6 (7.69%) PRINCE2 Practitioner
6 5 (6.41%) APMP
7 4 (5.13%) MCP
7 4 (5.13%) MCSE
7 4 (5.13%) Microsoft Certification
8 1 (1.28%) ITIL Certification
8 1 (1.28%) Cisco Certification
8 1 (1.28%) ISEB
8 1 (1.28%) CCNP
8 1 (1.28%) CCNA
8 1 (1.28%) Degree
Quality Assurance & Compliance
1 13 (16.67%) SLA
2 1 (1.28%) Sarbanes-Oxley
2 1 (1.28%) ISO 9001
2 1 (1.28%) BS15000
2 1 (1.28%) ISO/IEC 27001
2 1 (1.28%) QA
2 1 (1.28%) JSP 440
System Software
1 9 (11.54%) VMware Infrastructure
2 8 (10.26%) Hyper-V
3 2 (2.56%) NFS
4 1 (1.28%) Firmware
4 1 (1.28%) Active Directory
4 1 (1.28%) VMware ESXi
4 1 (1.28%) vSphere
Systems Management
1 24 (30.77%) OVSD
2 8 (10.26%) OpenView
3 4 (5.13%) Backup Exec
4 3 (3.85%) WhatsUp Gold
4 3 (3.85%) HP UCMDB
4 3 (3.85%) Cisco Prime
5 2 (2.56%) McAfee ePO
Vendors
1 27 (34.62%) HP
2 25 (32.05%) Microsoft
3 9 (11.54%) VMware
4 6 (7.69%) Cisco
5 5 (6.41%) Intel
5 5 (6.41%) Citrix
5 5 (6.41%) NetApp
5 5 (6.41%) Lumension
6 3 (3.85%) McAfee
7 2 (2.56%) F5
7 2 (2.56%) Oracle
7 2 (2.56%) Sophos
8 1 (1.28%) SAP
8 1 (1.28%) OpenText
8 1 (1.28%) Northgate
Milton Keynes, Buckinghamshire
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Rate: £150 - £280 per annum
Posted: 6 days ago