The table below looks at the statistics for Service Management skills in IT contracts advertised for the Milton Keynes region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 5 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Aug 2015
Same period 2014 Same period 2013
Service Management
Rank 25 39 24
Rank change year-on-year
+14 -15
Contract jobs citing Service Management 49 33 49
As % of all contract IT jobs located in Milton Keynes 5.56% 3.67% 6.73%
As % of the Processes & Methodologies category 7.05% 4.80% 9.23%
Number of daily rates quoted 25 17 23
Average daily rate
Keep up to 90%
of your Daily Rate
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£300 £350 £275
Average daily rate % change year-on-year
-14.28% +27.27%
90% offered a daily rate of more than £142 £219 £139
10% offered a daily rate of more than £429 £400 £400
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 0 2 0
Average hourly rate - £12.25 -
UK excluding London average hourly rate £18.00 £15.25 £13.35
% change year-on-year
+18.03% +14.23%
Service Management
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Milton Keynes region.

Processes & Methodologies Category
Milton Keynes
Contract IT job ads with a match in the
Processes & Methodologies category
695 688 531
As % of all contract IT jobs located in Milton Keynes 78.80% 76.61% 72.94%
Number of daily rates quoted 428 425 296
Average daily rate £400 £375 £370
Average daily rate % change year-on-year
+6.66% +1.35%
90% offered a daily rate of more than £265 £255 £237
10% offered a daily rate of more than £550 £495 £450
UK excluding London average daily rate £390 £375 £375
% change year-on-year
+4.00% -
Number of hourly rates quoted 7 13 24
Average hourly rate £22.50 £12.00 £13.82
Average hourly rate % change year-on-year
+87.50% -13.16%
UK excluding London average hourly rate £30.50 £25.00 £31.00
% change year-on-year
+22.00% -19.35%

Service Management
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Milton Keynes region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Milton Keynes

Service Management
Daily Rate Trend in Milton Keynes

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Milton Keynes region.

Service Management Daily Rate Trend in Milton Keynes

Service Management
Daily Rate Histogram in Milton Keynes

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Milton Keynes region over the 3 months to 5 August 2015.

Service Management Daily Rate Histogram in Milton Keynes

Service Management
Hourly Rate Trend in Milton Keynes

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Milton Keynes region.

Service Management Hourly Rate Trend in Milton Keynes

Service Management
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 5 August 2015, IT contractor jobs across the Milton Keynes region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 77 (82.80%) ITIL
2 60 (64.52%) Security Cleared
3 52 (55.91%) SC Cleared
4 40 (43.01%) DV Cleared
5 38 (40.86%) MS Office
6 35 (37.63%) Microsoft
7 33 (35.48%) HP
8 30 (32.26%) ITSM
9 29 (31.18%) OVSD
10 28 (30.11%) ITIL V3
11 24 (25.81%) Finance
12 22 (23.66%) ITIL Foundation Certificate
13 21 (22.58%) SQL
14 19 (20.43%) Incident Management
15 17 (18.28%) MS Excel
16 15 (16.13%) Service Delivery
17 14 (15.05%) UNIX
17 14 (15.05%) Project Management
18 11 (11.83%) PRINCE2
18 11 (11.83%) Analytical Skills
19 10 (10.75%) Windows
19 10 (10.75%) Configuration Management
19 10 (10.75%) SLA
19 10 (10.75%) Data Analysis
20 9 (9.68%) MS Visio
20 9 (9.68%) CMDB
21 8 (8.60%) Matrix Management
21 8 (8.60%) PRINCE2 Practitioner
21 8 (8.60%) People Management
21 8 (8.60%) CRM

Service Management
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 5 August 2015, IT contractor jobs across the Milton Keynes region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (5.38%) MS Exchange
2 3 (3.23%) IIS
2 3 (3.23%) SharePoint
2 3 (3.23%) Lync
3 2 (2.15%) Exchange Server 2003
Applications
1 38 (40.86%) MS Office
2 17 (18.28%) MS Excel
3 9 (9.68%) MS Visio
4 3 (3.23%) MS Project
5 2 (2.15%) MS PowerPoint
6 1 (1.08%) Spreadsheet
Business Applications
1 5 (5.38%) Dynamics CRM
2 3 (3.23%) assyst
Cloud Services
1 3 (3.23%) Office 365
2 2 (2.15%) PaaS
Communications & Networking
1 4 (4.30%) Network Security
2 3 (3.23%) SNMP
3 2 (2.15%) BIG-IP
3 2 (2.15%) ATM
3 2 (2.15%) iSCSI
4 1 (1.08%) LAN
4 1 (1.08%) WAN
Database & Business Intelligence
1 5 (5.38%) SQL Server
1 5 (5.38%) Data Warehouse
1 5 (5.38%) OLTP
2 1 (1.08%) EDRMS
Development Applications
1 3 (3.23%) PVCS
1 3 (3.23%) ClearCase
1 3 (3.23%) SoapUI
2 1 (1.08%) Visual Studio
2 1 (1.08%) ClearQuest
2 1 (1.08%) Team Foundation Server
General
1 24 (25.81%) Finance
2 3 (3.23%) Telecoms
3 2 (2.15%) Manufacturing
3 2 (2.15%) Banking
4 1 (1.08%) Local Government
4 1 (1.08%) Marketing
4 1 (1.08%) Military
Job Titles
1 37 (39.78%) Analyst
2 16 (17.20%) Incident Manager
3 12 (12.90%) Service Analyst
3 12 (12.90%) Architect
4 11 (11.83%) Service Manager
5 8 (8.60%) Infrastructure Architect
6 7 (7.53%) 1st Line Support
7 6 (6.45%) Service Desk Analyst
7 6 (6.45%) Configuration Analyst
8 5 (5.38%) Problem Manager
8 5 (5.38%) Process Analyst
8 5 (5.38%) Virtualisation Architect
8 5 (5.38%) Incident & Problem Manager
9 4 (4.30%) Programme Analyst
9 4 (4.30%) Major Incident Manager
9 4 (4.30%) Services Delivery Manager
9 4 (4.30%) Delivery Manager
10 3 (3.23%) Help Desk Support
10 3 (3.23%) Release Analyst
10 3 (3.23%) Senior Manager
Libraries, Frameworks & Software Standards
1 4 (4.30%) XML
2 3 (3.23%) XML Messaging
2 3 (3.23%) SOAP
3 1 (1.08%) Software Packaging
Miscellaneous
1 11 (11.83%) Analytical Skills
2 9 (9.68%) CMDB
3 6 (6.45%) Management Information System
4 5 (5.38%) N-Tier
5 3 (3.23%) Biometrics
6 1 (1.08%) Tandem
Operating Systems
1 14 (15.05%) UNIX
2 10 (10.75%) Windows
3 4 (4.30%) Linux
3 4 (4.30%) Windows Server 2008
4 2 (2.15%) CentOS
4 2 (2.15%) Red Hat Enterprise Linux
4 2 (2.15%) Windows Server 2003
4 2 (2.15%) Ubuntu
5 1 (1.08%) Solaris
Processes & Methodologies
1 77 (82.80%) ITIL
2 30 (32.26%) ITSM
3 28 (30.11%) ITIL V3
4 19 (20.43%) Incident Management
5 15 (16.13%) Service Delivery
6 14 (15.05%) Project Management
7 11 (11.83%) PRINCE2
8 10 (10.75%) Configuration Management
8 10 (10.75%) Data Analysis
9 8 (8.60%) Migration
9 8 (8.60%) CRM
9 8 (8.60%) Matrix Management
9 8 (8.60%) People Management
10 5 (5.38%) Operations Management
10 5 (5.38%) Change Control
10 5 (5.38%) Disaster Recovery
10 5 (5.38%) Requirements Management
11 4 (4.30%) Agile Software Development
11 4 (4.30%) Change Management
11 4 (4.30%) Logistics
Programming Languages
1 21 (22.58%) SQL
2 3 (3.23%) PowerShell
Qualifications
1 60 (64.52%) Security Cleared
2 52 (55.91%) SC Cleared
3 40 (43.01%) DV Cleared
4 22 (23.66%) ITIL Foundation Certificate
5 8 (8.60%) PRINCE2 Practitioner
6 5 (5.38%) APMP
7 4 (4.30%) ISEB
7 4 (4.30%) ITIL Certification
8 3 (3.23%) ISEB Practitioner
9 2 (2.15%) Microsoft Certification
9 2 (2.15%) MCP
9 2 (2.15%) MCSE
9 2 (2.15%) Degree
9 2 (2.15%) ISTQB Foundation Certification
10 1 (1.08%) NVQ Level 4
10 1 (1.08%) HNC
10 1 (1.08%) HND
10 1 (1.08%) ISTQB
10 1 (1.08%) PMP
10 1 (1.08%) PMI Certification
Quality Assurance & Compliance
1 10 (10.75%) SLA
2 1 (1.08%) Sarbanes-Oxley
2 1 (1.08%) BS15000
2 1 (1.08%) ISO/IEC 27001
2 1 (1.08%) ISO 9001
System Software
1 7 (7.53%) VMware Infrastructure
2 5 (5.38%) Hyper-V
3 2 (2.15%) NFS
4 1 (1.08%) Active Directory
Systems Management
1 29 (31.18%) OVSD
2 7 (7.53%) OpenView
3 3 (3.23%) WhatsUp Gold
3 3 (3.23%) HP UCMDB
3 3 (3.23%) Cisco Prime
4 2 (2.15%) NetVault Backup
4 2 (2.15%) Backup Exec
Vendors
1 35 (37.63%) Microsoft
2 33 (35.48%) HP
3 7 (7.53%) VMware
4 6 (6.45%) Citrix
5 5 (5.38%) NetApp
5 5 (5.38%) Cisco
5 5 (5.38%) Intel
6 3 (3.23%) Lumension
7 2 (2.15%) F5
7 2 (2.15%) Remedy
7 2 (2.15%) Oracle
8 1 (1.08%) SAP
8 1 (1.08%) Compaq
8 1 (1.08%) webMethods
8 1 (1.08%) OpenText
8 1 (1.08%) Northgate
8 1 (1.08%) LANDesk
8 1 (1.08%) Terracotta