The first table below looks at the demand for Service Management skills in IT contracts advertised for the Milton Keynes region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 18 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Milton Keynes region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Jun 2013
Same period 2012 Same period 2011
Service Management
Rank 23 28 40
Rank change year-on-year
+5 +12
Contract jobs citing Service Management 37 32 19
As % of all contract IT jobs located in Milton Keynes 6.167% 4.720% 3.006%
As % of the Processes & Methodologies category 8.409% 6.897% 5.775%
Number of daily rates quoted 14 12 11
Average daily rate £318 £263 £300
Average daily rate % change year-on-year
+20.95% -12.50%
90% offered a daily rate of more than £216 £134 £142
10% offered a daily rate of more than £396 £324 £352
UK excluding London average daily rate £355 £335 £325
% change year-on-year
+5.97% +3.07%
Number of hourly rates quoted 0 0 2
Average hourly rate - - £35.25
UK excluding London average hourly rate £14.75 £17.09 £14.91
% change year-on-year
-13.70% +14.63%
All Processes & Methodologies
Milton Keynes
Contract IT job ads with a match in the
Processes & Methodologies category
440 464 329
As % of all contract IT jobs located in Milton Keynes 73.33% 68.44% 52.06%
Number of daily rates quoted 263 203 139
Average daily rate £350 £325 £345
Average daily rate % change year-on-year
+7.69% -5.79%
90% offered a daily rate of more than £225 £205 £180
10% offered a daily rate of more than £475 £425 £447
UK excluding London average daily rate £370 £365 £375
% change year-on-year
+1.36% -2.66%
Number of hourly rates quoted 15 22 35
Average hourly rate £22.50 £14.50 £15.00
Average hourly rate % change year-on-year
+55.17% -3.33%
90% offered a hourly rate of more than £13.10 £10.58 £10.44
10% offered a hourly rate of more than £34.90 £29.50 £47.50
UK excluding London average hourly rate £31.00 £25.00 £29.00
% change year-on-year
+24.00% -13.79%
Service Management
Buckinghamshire

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Milton Keynes region as a proportion of the total demand within the Processes & Methodologies category.

Milton Keynes Service Management Jobs Demand Trend

Service Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Milton Keynes region.

Milton Keynes Service Management Daily Rate Trend

Service Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Milton Keynes region over the 3 months to 18 June 2013.

Milton Keynes Service Management Daily Rate Histogram

Service Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Milton Keynes region.

Milton Keynes Service Management Hourly Rate Trend

Service Management
Top 30 Related IT Skills

For the 6 months to 18 June 2013, IT contractor jobs across the Milton Keynes region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 37 (80.43%) ITIL
2 21 (45.65%) Service Delivery
2 21 (45.65%) Security Cleared
3 15 (32.61%) HP
3 15 (32.61%) SC Cleared
4 13 (28.26%) Change Management
5 12 (26.09%) Windows
6 11 (23.91%) SQL
7 10 (21.74%) UNIX
8 9 (19.57%) VMware
8 9 (19.57%) MS Excel
9 8 (17.39%) MS Exchange
9 8 (17.39%) Citrix
9 8 (17.39%) ITSM
9 8 (17.39%) Backup Exec
9 8 (17.39%) DV Cleared
9 8 (17.39%) Windows Server 2008
10 7 (15.22%) VMware Infrastructure
10 7 (15.22%) OVSD
10 7 (15.22%) Microsoft Certification
10 7 (15.22%) Configuration Management
10 7 (15.22%) Project Management
10 7 (15.22%) OpenView
10 7 (15.22%) Linux
10 7 (15.22%) MCSE
10 7 (15.22%) MCP
11 6 (13.04%) PRINCE2
11 6 (13.04%) MS Visio
11 6 (13.04%) Microsoft
11 6 (13.04%) Exchange Server 2003

Service Management
Top Related IT Skills by Category

For the 6 months to 18 June 2013, IT contractor jobs across the Milton Keynes region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Development
1 1 (2.174%) Application Packaging
1 1 (2.174%) Software Packaging
Application Platforms
1 8 (17.39%) MS Exchange
2 6 (13.04%) Exchange Server 2003
3 4 (8.696%) Lync
3 4 (8.696%) SharePoint
4 1 (2.174%) CMS
Applications
1 9 (19.57%) MS Excel
2 6 (13.04%) MS Visio
3 5 (10.87%) MS Office
4 1 (2.174%) MS Project
Business Applications
1 1 (2.174%) Dynamics CRM
Communications & Networking
1 2 (4.348%) SAN
2 1 (2.174%) Firewall
2 1 (2.174%) NetScaler
2 1 (2.174%) LDAP
Database & Business Intelligence
1 5 (10.87%) SQL Server
1 5 (10.87%) Data Warehouse
2 3 (6.522%) DTS
2 3 (6.522%) SQL Server Integration Services
3 2 (4.348%) BusinessObjects XI
3 2 (4.348%) OLTP
4 1 (2.174%) DB2
Development Applications
1 1 (2.174%) MSI
General
1 4 (8.696%) Finance
1 4 (8.696%) Retail
2 2 (4.348%) Retail Banking
2 2 (4.348%) Banking
3 1 (2.174%) Spanish Language
Job Titles
1 16 (34.78%) Analyst
2 10 (21.74%) Architect
2 10 (21.74%) Service Manager
3 8 (17.39%) Change Analyst
4 6 (13.04%) Support Analyst
5 5 (10.87%) 3rd Line Support
6 4 (8.696%) Transition Manager
6 4 (8.696%) 3rd Line Support Analyst
6 4 (8.696%) Service Transition Manager
7 2 (4.348%) Services Delivery Manager
7 2 (4.348%) Delivery Manager
7 2 (4.348%) Developer
7 2 (4.348%) Business Developer
7 2 (4.348%) Business Objects Developer
7 2 (4.348%) Technical Analyst
7 2 (4.348%) Infrastructure Architect
7 2 (4.348%) Lead Developer
8 1 (2.174%) 2nd Line Support
8 1 (2.174%) Administrator
8 1 (2.174%) Quality Manager
Miscellaneous
1 4 (8.696%) Cloud Computing
2 3 (6.522%) Management Information System
3 2 (4.348%) N-Tier
4 1 (2.174%) SaaS
4 1 (2.174%) Clustering
4 1 (2.174%) Derivative
4 1 (2.174%) CMDB
Operating Systems
1 12 (26.09%) Windows
2 10 (21.74%) UNIX
3 8 (17.39%) Windows Server 2008
4 7 (15.22%) Linux
5 3 (6.522%) Red Hat Enterprise Linux
6 1 (2.174%) Windows 7
6 1 (2.174%) Oracle Linux
6 1 (2.174%) CentOS
6 1 (2.174%) Windows XP
6 1 (2.174%) Solaris
Processes & Methodologies
1 37 (80.43%) ITIL
2 21 (45.65%) Service Delivery
3 13 (28.26%) Change Management
4 8 (17.39%) ITSM
5 7 (15.22%) Configuration Management
5 7 (15.22%) Project Management
6 6 (13.04%) PRINCE2
7 5 (10.87%) ITIL V3
8 4 (8.696%) Business Development
8 4 (8.696%) Product Management
8 4 (8.696%) CRM
9 3 (6.522%) ETL
9 3 (6.522%) Business Intelligence
9 3 (6.522%) Stakeholder Management
10 2 (4.348%) Scrum
10 2 (4.348%) Migration
10 2 (4.348%) Disaster Recovery
10 2 (4.348%) Infrastructure Management
10 2 (4.348%) Technical Architecture
10 2 (4.348%) Performance Management
Programming Languages
1 11 (23.91%) SQL
2 5 (10.87%) PowerShell
3 1 (2.174%) Bash shell
3 1 (2.174%) Shell Script
Qualifications
1 21 (45.65%) Security Cleared
2 15 (32.61%) SC Cleared
3 8 (17.39%) DV Cleared
4 7 (15.22%) MCP
4 7 (15.22%) MCSE
4 7 (15.22%) Microsoft Certification
5 5 (10.87%) PRINCE2 Practitioner
6 3 (6.522%) ITIL Certification
6 3 (6.522%) ISEB
7 1 (2.174%) RHCE
Quality Assurance & Compliance
1 3 (6.522%) SLA
1 3 (6.522%) Sarbanes-Oxley
System Software
1 7 (15.22%) VMware Infrastructure
2 5 (10.87%) Hyper-V
3 2 (4.348%) VMware ESX
3 2 (4.348%) vSphere
4 1 (2.174%) Active Directory
4 1 (2.174%) Microsoft App-V
4 1 (2.174%) XenApp
4 1 (2.174%) XenDesktop
Systems Management
1 8 (17.39%) Backup Exec
2 7 (15.22%) OVSD
2 7 (15.22%) OpenView
3 1 (2.174%) SCOM
Vendors
1 15 (32.61%) HP
2 9 (19.57%) VMware
3 8 (17.39%) Citrix
4 6 (13.04%) Microsoft
5 4 (8.696%) Oracle
6 3 (6.522%) Business Objects
6 3 (6.522%) Compaq
7 2 (4.348%) Intel
7 2 (4.348%) NetApp
8 1 (2.174%) Red Hat
8 1 (2.174%) Remedy
8 1 (2.174%) CA
8 1 (2.174%) SolarWinds
8 1 (2.174%) ServiceNow