The first table below looks at the demand for Service Management skills in IT contracts advertised for the Milton Keynes region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Milton Keynes region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 36 30 39
Rank change year-on-year
-6 +9
Contract jobs citing Service Management 33 41 21
As % of all contract IT jobs located in Milton Keynes 3.70% 5.97% 3.13%
As % of the Processes & Methodologies category 4.88% 8.27% 4.62%
Number of daily rates quoted 16 17 12
Average daily rate
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£350 £350 £318
Average daily rate % change year-on-year
- +10.23%
90% offered a daily rate of more than £261 £217 £217
10% offered a daily rate of more than £400 £400 £399
UK excluding London average daily rate £350 £345 £350
% change year-on-year
+1.44% -1.42%
Number of hourly rates quoted 2 0 0
Average hourly rate £12.25 - -
UK excluding London average hourly rate £14.69 £14.00 £16.00
% change year-on-year
+4.91% -12.50%
Processes & Methodologies Category
Milton Keynes
Contract IT job ads with a match in the
Processes & Methodologies category
676 496 455
As % of all contract IT jobs located in Milton Keynes 75.70% 72.20% 67.71%
Number of daily rates quoted 426 265 213
Average daily rate £370 £375 £343
Average daily rate % change year-on-year
-1.33% +9.48%
90% offered a daily rate of more than £260 £258 £223
10% offered a daily rate of more than £495 £450 £425
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 21 21 17
Average hourly rate £12.00 £15.50 £14.75
Average hourly rate % change year-on-year
-22.58% +5.08%
90% offered a hourly rate of more than £11.00 £11.75 £12.75
10% offered a hourly rate of more than £15.00 £22.50 £32.50
UK excluding London average hourly rate £26.50 £31.00 £32.00
% change year-on-year
-14.51% -3.12%
Service Management
Buckinghamshire

Service Management
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Milton Keynes region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Milton Keynes

Service Management
Daily Rate Trend in Milton Keynes

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Milton Keynes region.

Service Management Daily Rate Trend in Milton Keynes

Service Management
Daily Rate Histogram in Milton Keynes

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Milton Keynes region over the 3 months to 24 July 2014.

Service Management Daily Rate Histogram in Milton Keynes

Service Management
Hourly Rate Trend in Milton Keynes

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Milton Keynes region.

Service Management Hourly Rate Trend in Milton Keynes

Service Management
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 24 July 2014, IT contractor jobs across the Milton Keynes region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 43 (74.14%) ITIL
2 33 (56.90%) Security Cleared
3 25 (43.10%) SC Cleared
4 17 (29.31%) DV Cleared
5 14 (24.14%) HP
5 14 (24.14%) Windows
6 12 (20.69%) Project Management
6 12 (20.69%) Finance
7 11 (18.97%) Problem Management
8 10 (17.24%) ITSM
8 10 (17.24%) Microsoft
8 10 (17.24%) BS15000
8 10 (17.24%) MS Excel
9 9 (15.52%) UNIX
9 9 (15.52%) SQL
10 8 (13.79%) SQL Server
10 8 (13.79%) OVSD
10 8 (13.79%) Incident Management
11 7 (12.07%) Windows Server 2008
11 7 (12.07%) Backup Exec
11 7 (12.07%) MCSE
11 7 (12.07%) MCP
11 7 (12.07%) Data Warehouse
11 7 (12.07%) Service Delivery
11 7 (12.07%) Configuration Management
11 7 (12.07%) SLA
11 7 (12.07%) Citrix
11 7 (12.07%) Microsoft Certification
12 6 (10.34%) MS Visio
12 6 (10.34%) Data Modelling

Service Management
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 24 July 2014, IT contractor jobs across the Milton Keynes region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (8.62%) Exchange Server 2003
1 5 (8.62%) MS Exchange
2 4 (6.90%) SharePoint
3 1 (1.72%) Apache
3 1 (1.72%) Tomcat
3 1 (1.72%) Lync
Applications
1 10 (17.24%) MS Excel
2 6 (10.34%) MS Visio
3 3 (5.17%) Spreadsheet
3 3 (5.17%) MS PowerPoint
Business Applications
1 1 (1.72%) SAP Oil and Gas
Cloud Services
1 1 (1.72%) Cloud Computing
Communications & Networking
1 2 (3.45%) LAN
1 2 (3.45%) WAN
1 2 (3.45%) TCP/IP
2 1 (1.72%) Network Security
2 1 (1.72%) SNMP
Database & Business Intelligence
1 8 (13.79%) SQL Server
2 7 (12.07%) Data Warehouse
3 6 (10.34%) SQL Server Integration Services
4 4 (6.90%) DTS
5 2 (3.45%) Crystal Reports
6 1 (1.72%) QlikView
6 1 (1.72%) OLTP
Development Applications
1 1 (1.72%) Team Foundation Server
1 1 (1.72%) Redmine
General
1 12 (20.69%) Finance
2 2 (3.45%) Manufacturing
3 1 (1.72%) Marketing
3 1 (1.72%) Electronics
3 1 (1.72%) Telecoms
3 1 (1.72%) Automotive
3 1 (1.72%) Retail
Job Titles
1 15 (25.86%) Analyst
2 7 (12.07%) Service Analyst
3 6 (10.34%) Consultant
4 5 (8.62%) Service Manager
4 5 (8.62%) Problem Manager
4 5 (8.62%) Operations Manager
4 5 (8.62%) Coordinator
5 3 (5.17%) Incident Analyst
5 3 (5.17%) Service Desk Analyst
5 3 (5.17%) Infrastructure Architect
5 3 (5.17%) Incident Manager
5 3 (5.17%) ITIL Consultant
5 3 (5.17%) Architect
5 3 (5.17%) 1st Line Support
5 3 (5.17%) Solutions Architect
5 3 (5.17%) Support Analyst
5 3 (5.17%) 1st Line Support Analyst
5 3 (5.17%) Infrastructure Solutions Architect
6 2 (3.45%) Help Desk Analyst
6 2 (3.45%) Development Specialist
Libraries, Frameworks & Software Standards
1 1 (1.72%) Servlets
Miscellaneous
1 2 (3.45%) Management Information System
2 1 (1.72%) Fat Client
2 1 (1.72%) Computer Science
2 1 (1.72%) CMDB
2 1 (1.72%) Telematics
2 1 (1.72%) Learning Management System
2 1 (1.72%) VLE
2 1 (1.72%) N-Tier
2 1 (1.72%) Thin Client
2 1 (1.72%) DTV
2 1 (1.72%) Mobile Computing
Operating Systems
1 14 (24.14%) Windows
2 9 (15.52%) UNIX
3 7 (12.07%) Windows Server 2008
4 4 (6.90%) Linux
5 2 (3.45%) Windows 7
6 1 (1.72%) Red Hat Enterprise Linux
Processes & Methodologies
1 43 (74.14%) ITIL
2 12 (20.69%) Project Management
3 11 (18.97%) Problem Management
4 10 (17.24%) ITSM
5 8 (13.79%) Incident Management
6 7 (12.07%) Service Delivery
6 7 (12.07%) Configuration Management
7 6 (10.34%) Data Modelling
7 6 (10.34%) Operations Management
8 5 (8.62%) Migration
8 5 (8.62%) ETL
8 5 (8.62%) Change Management
8 5 (8.62%) Process Improvement
9 4 (6.90%) Root Cause Analysis
9 4 (6.90%) Kimball Methodology
9 4 (6.90%) Trend Analysis
9 4 (6.90%) PRINCE2
10 3 (5.17%) Knowledge Management
10 3 (5.17%) ITIL V3
10 3 (5.17%) Continuous Improvement
Programming Languages
1 9 (15.52%) SQL
2 2 (3.45%) VBScript
3 1 (1.72%) PowerShell
3 1 (1.72%) VB
3 1 (1.72%) Java
3 1 (1.72%) PHP
Qualifications
1 33 (56.90%) Security Cleared
2 25 (43.10%) SC Cleared
3 17 (29.31%) DV Cleared
4 7 (12.07%) MCSE
4 7 (12.07%) MCP
4 7 (12.07%) Microsoft Certification
5 5 (8.62%) ITIL Certification
6 1 (1.72%) Degree
6 1 (1.72%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 10 (17.24%) BS15000
2 7 (12.07%) SLA
3 1 (1.72%) COBIT
System Software
1 4 (6.90%) VMware Infrastructure
2 3 (5.17%) Hyper-V
3 2 (3.45%) Active Directory
Systems Management
1 8 (13.79%) OVSD
2 7 (12.07%) Backup Exec
3 4 (6.90%) HP UCMDB
4 2 (3.45%) McAfee ePO
4 2 (3.45%) OpenView
5 1 (1.72%) WhatsUp Gold
5 1 (1.72%) Nagios
5 1 (1.72%) Cisco Prime
Vendors
1 14 (24.14%) HP
2 10 (17.24%) Microsoft
3 7 (12.07%) Citrix
4 4 (6.90%) Business Objects
4 4 (6.90%) VMware
5 3 (5.17%) McAfee
5 3 (5.17%) Sophos
5 3 (5.17%) Lumension
6 1 (1.72%) Oracle
6 1 (1.72%) SAP
6 1 (1.72%) Cisco
6 1 (1.72%) NetApp
6 1 (1.72%) Red Hat
6 1 (1.72%) Intel
6 1 (1.72%) Splunk