The first table below looks at the demand for the Support Analyst role in IT contracts advertised for the Milton Keynes region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Milton Keynes region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Support Analyst
Rank 38 35 37
Rank change year-on-year
-3 +2
Contract jobs requiring a Support Analyst 32 34 23
As % of all contract IT jobs located in Milton Keynes 3.62% 4.96% 3.45%
As % of the Job Titles category 3.97% 5.21% 3.62%
Number of daily rates quoted 17 12 10
Average daily rate
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£231 £215 £169
Average daily rate % change year-on-year
+7.20% +27.21%
90% offered a daily rate of more than £173 £175 £115
10% offered a daily rate of more than £283 £299 £251
UK excluding London average daily rate £203 £225 £215
% change year-on-year
-10.00% +4.65%
Number of hourly rates quoted 7 6 9
Average hourly rate £12.00 £22.50 £20.00
Average hourly rate % change year-on-year
-46.66% +12.50%
90% offered a hourly rate of more than £10.60 £13.00 £13.40
10% offered a hourly rate of more than £12.50 £22.50 £25.00
UK excluding London average hourly rate £15.00 £14.50 £15.00
% change year-on-year
+3.44% -3.33%
Job Titles Category
Milton Keynes
Contract IT job ads with a match in the
Job Titles category
806 652 635
As % of all contract IT jobs located in Milton Keynes 91.07% 95.18% 95.20%
Number of daily rates quoted 493 311 305
Average daily rate £350 £354 £325
Average daily rate % change year-on-year
-1.12% +8.92%
90% offered a daily rate of more than £243 £220 £200
10% offered a daily rate of more than £490 £450 £425
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 34 55 45
Average hourly rate £12.00 £13.50 £14.50
Average hourly rate % change year-on-year
-11.11% -6.89%
90% offered a hourly rate of more than £10.90 £11.91 £12.75
10% offered a hourly rate of more than £15.97 £22.50 £25.00
UK excluding London average hourly rate £16.48 £17.23 £18.50
% change year-on-year
-4.32% -6.89%
Support Analyst
Buckinghamshire

Support Analyst
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Milton Keynes region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Milton Keynes

Support Analyst
Daily Rate Trend in Milton Keynes

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Milton Keynes region.

Support Analyst Daily Rate Trend in Milton Keynes

Support Analyst
Daily Rate Histogram in Milton Keynes

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the Milton Keynes region over the 3 months to 23 July 2014.

Support Analyst Daily Rate Histogram in Milton Keynes

Support Analyst
Hourly Rate Trend in Milton Keynes

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Milton Keynes region.

Support Analyst Hourly Rate Trend in Milton Keynes

Support Analyst
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 23 July 2014, IT contractor jobs across the Milton Keynes region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 26 (50.98%) Windows
2 22 (43.14%) ITIL
3 15 (29.41%) Active Directory
3 15 (29.41%) Security Cleared
3 15 (29.41%) Windows Server 2008
4 14 (27.45%) SC Cleared
4 14 (27.45%) MS Excel
4 14 (27.45%) Finance
5 13 (25.49%) Microsoft
5 13 (25.49%) SQL
6 9 (17.65%) Windows Server 2003
7 8 (15.69%) Remedy
7 8 (15.69%) Microsoft Certification
7 8 (15.69%) MCSE
7 8 (15.69%) UNIX
7 8 (15.69%) MS Exchange
7 8 (15.69%) DV Cleared
8 7 (13.73%) Exchange Server 2003
8 7 (13.73%) Business Intelligence
8 7 (13.73%) SLA
8 7 (13.73%) Citrix
8 7 (13.73%) Backup Exec
9 6 (11.76%) Migration
9 6 (11.76%) PowerCenter
9 6 (11.76%) Windows XP
9 6 (11.76%) VB
9 6 (11.76%) MCP
9 6 (11.76%) Windows 7
10 5 (9.80%) PowerShell
10 5 (9.80%) PL/SQL

Support Analyst
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 23 July 2014, IT contractor jobs across the Milton Keynes region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (15.69%) MS Exchange
2 7 (13.73%) Exchange Server 2003
3 1 (1.96%) Exchange Server 2007
3 1 (1.96%) Exchange Server 2010
3 1 (1.96%) Blackberry Enterprise Server
3 1 (1.96%) IIS
3 1 (1.96%) SharePoint
Applications
1 14 (27.45%) MS Excel
2 4 (7.84%) MS Office
3 2 (3.92%) MS Project
4 1 (1.96%) Spreadsheet
Business Applications
1 2 (3.92%) Oracle Financials
Cloud Services
1 2 (3.92%) Office 365
Communications & Networking
1 2 (3.92%) Broadband
2 1 (1.96%) DNS
2 1 (1.96%) 3G
2 1 (1.96%) Wireless
Database & Business Intelligence
1 6 (11.76%) PowerCenter
2 4 (7.84%) Data Warehouse
3 3 (5.88%) SQL Server
4 1 (1.96%) SQL Server Reporting Services
4 1 (1.96%) SQL Server Integration Services
4 1 (1.96%) SQL Server Analysis Services
General
1 14 (27.45%) Finance
2 3 (5.88%) Banking
3 1 (1.96%) Retail
3 1 (1.96%) Advertising
Libraries, Frameworks & Software Standards
1 2 (3.92%) .NET
2 1 (1.96%) ASP.NET
2 1 (1.96%) WinForms
Miscellaneous
1 2 (3.92%) Blackberry
1 2 (3.92%) Clustering
2 1 (1.96%) Management Information System
2 1 (1.96%) Replication
Operating Systems
1 26 (50.98%) Windows
2 15 (29.41%) Windows Server 2008
3 9 (17.65%) Windows Server 2003
4 8 (15.69%) UNIX
5 6 (11.76%) Windows XP
5 6 (11.76%) Windows 7
6 2 (3.92%) Windows Server 2012
6 2 (3.92%) Windows 2000 Server
6 2 (3.92%) Windows 2000
6 2 (3.92%) Windows NT
Processes & Methodologies
1 22 (43.14%) ITIL
2 7 (13.73%) Business Intelligence
3 6 (11.76%) Migration
4 3 (5.88%) Service Management
5 2 (3.92%) Service Delivery
5 2 (3.92%) Change Management
5 2 (3.92%) Disaster Recovery
5 2 (3.92%) PRINCE
5 2 (3.92%) PRINCE2
5 2 (3.92%) Project Planning
5 2 (3.92%) User Acceptance Testing
6 1 (1.96%) Test Scripting
6 1 (1.96%) System Testing
6 1 (1.96%) Data Entry
6 1 (1.96%) Demand Management
6 1 (1.96%) Resource Management
6 1 (1.96%) Project Management
Programming Languages
1 13 (25.49%) SQL
2 6 (11.76%) VB
3 5 (9.80%) VBScript
3 5 (9.80%) PL/SQL
3 5 (9.80%) PowerShell
4 2 (3.92%) VBA
Qualifications
1 15 (29.41%) Security Cleared
2 14 (27.45%) SC Cleared
3 8 (15.69%) DV Cleared
3 8 (15.69%) MCSE
3 8 (15.69%) Microsoft Certification
4 6 (11.76%) MCP
5 2 (3.92%) Degree
Quality Assurance & Compliance
1 7 (13.73%) SLA
System Software
1 15 (29.41%) Active Directory
2 2 (3.92%) VMware ESX
2 2 (3.92%) VMware Infrastructure
Systems Management
1 7 (13.73%) Backup Exec
2 4 (7.84%) OVSD
3 2 (3.92%) SCOM
4 1 (1.96%) SCCM
Vendors
1 13 (25.49%) Microsoft
2 8 (15.69%) Remedy
3 7 (13.73%) Citrix
4 5 (9.80%) Informatica
5 4 (7.84%) Oracle
6 2 (3.92%) Business Objects
6 2 (3.92%) Intel
6 2 (3.92%) VMware
7 1 (1.96%) Lumension