The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the Milton Keynes region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Support Analyst
Rank 40 24 38
Rank change year-on-year
-16 +14
Contract jobs requiring a Support Analyst 33 37 22
As % of all contract IT jobs located in Milton Keynes 3.66% 5.09% 3.81%
As % of the Job Titles category 3.90% 5.48% 4.04%
Number of daily rates quoted 11 8 9
Average daily rate
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of your Daily Rate
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£145 £135 £190
Average daily rate % change year-on-year
+7.40% -28.94%
90% offered a daily rate of more than £132 £109 £118
10% offered a daily rate of more than £280 £226 £290
UK excluding London average daily rate £195 £198 £200
% change year-on-year
-1.51% -1.00%
Number of hourly rates quoted 9 15 8
Average hourly rate £15.00 £14.50 £16.25
Average hourly rate % change year-on-year
+3.44% -10.76%
UK excluding London average hourly rate £17.00 £15.50 £15.00
% change year-on-year
+9.67% +3.33%
Support Analyst
Buckinghamshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Milton Keynes region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Milton Keynes
Contract IT job ads with a match in the
Job Titles category
846 675 545
As % of all contract IT jobs located in Milton Keynes 93.90% 92.85% 94.29%
Number of daily rates quoted 483 345 231
Average daily rate £350 £325 £350
Average daily rate % change year-on-year
+7.69% -7.14%
90% offered a daily rate of more than £208 £200 £225
10% offered a daily rate of more than £485 £450 £450
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 54 65 44
Average hourly rate £15.00 £13.50 £14.50
Average hourly rate % change year-on-year
+11.11% -6.89%
90% offered a hourly rate of more than £11.50 £9.65 £10.30
10% offered a hourly rate of more than £17.00 £15.00 £18.00
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Support Analyst
Jobs Demand Trend in Milton Keynes

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Milton Keynes region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Milton Keynes

Support Analyst
Daily Rate Trend in Milton Keynes

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Milton Keynes region.

Support Analyst Daily Rate Trend in Milton Keynes

Support Analyst
Daily Rate Histogram in Milton Keynes

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the Milton Keynes region over the 3 months to 19 December 2014.

Support Analyst Daily Rate Histogram in Milton Keynes

Support Analyst
Hourly Rate Trend in Milton Keynes

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Milton Keynes region.

Support Analyst Hourly Rate Trend in Milton Keynes

Support Analyst
Top 30 Related IT Skills in Milton Keynes

For the 6 months to 19 December 2014, IT contractor jobs across the Milton Keynes region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 34 (65.38%) ITIL
2 31 (59.62%) SC Cleared
2 31 (59.62%) Security Cleared
3 24 (46.15%) MS Excel
4 20 (38.46%) Windows
5 18 (34.62%) Analytical Skills
6 17 (32.69%) Service Management
7 16 (30.77%) Windows 7
8 14 (26.92%) Windows Server 2008
8 14 (26.92%) MCSE
8 14 (26.92%) MCP
8 14 (26.92%) Remedy
8 14 (26.92%) Microsoft
8 14 (26.92%) Microsoft Certification
9 13 (25.00%) Management Information System
10 12 (23.08%) Backup Exec
10 12 (23.08%) Exchange Server 2003
10 12 (23.08%) SLA
10 12 (23.08%) MS Exchange
11 11 (21.15%) MS Office
11 11 (21.15%) OVSD
12 10 (19.23%) Windows Vista
12 10 (19.23%) Finance
12 10 (19.23%) C
12 10 (19.23%) Windows 8
13 9 (17.31%) ITIL Foundation Certificate
13 9 (17.31%) SQL
13 9 (17.31%) ITSM
13 9 (17.31%) Telecoms
14 8 (15.38%) Incident Management

Support Analyst
Top Related IT Skills in Milton Keynes by Category

For the 6 months to 19 December 2014, IT contractor jobs across the Milton Keynes region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (23.08%) Exchange Server 2003
1 12 (23.08%) MS Exchange
2 1 (1.92%) SharePoint
2 1 (1.92%) IIS
2 1 (1.92%) WebSphere
Applications
1 24 (46.15%) MS Excel
2 11 (21.15%) MS Office
Business Applications
1 1 (1.92%) Agresso
1 1 (1.92%) SAP Oil and Gas
Communications & Networking
1 1 (1.92%) MPLS
1 1 (1.92%) DSL
1 1 (1.92%) DNS
1 1 (1.92%) ATM
1 1 (1.92%) LAN
1 1 (1.92%) VoIP
1 1 (1.92%) WAN
1 1 (1.92%) DHCP
1 1 (1.92%) TCP/IP
1 1 (1.92%) VPN
1 1 (1.92%) Firewall
1 1 (1.92%) Cisco IOS
1 1 (1.92%) Network Security
Database & Business Intelligence
1 7 (13.46%) Crystal Reports
2 1 (1.92%) BusinessObjects
2 1 (1.92%) SQL Server
Development Applications
1 2 (3.85%) Toad
2 1 (1.92%) ProC
2 1 (1.92%) PVCS
General
1 10 (19.23%) Finance
2 9 (17.31%) Telecoms
3 1 (1.92%) Electronics
3 1 (1.92%) Manufacturing
3 1 (1.92%) Advertising
3 1 (1.92%) Banking
3 1 (1.92%) Marketing
Libraries, Frameworks & Software Standards
1 2 (3.85%) HTML
2 1 (1.92%) ASP.NET
2 1 (1.92%) .NET
2 1 (1.92%) Java EE
Miscellaneous
1 18 (34.62%) Analytical Skills
2 13 (25.00%) Management Information System
3 2 (3.85%) Cryptography
4 1 (1.92%) DTV
Operating Systems
1 20 (38.46%) Windows
2 16 (30.77%) Windows 7
3 14 (26.92%) Windows Server 2008
4 10 (19.23%) Windows Vista
4 10 (19.23%) Windows 8
5 7 (13.46%) UNIX
6 4 (7.69%) Windows XP
7 2 (3.85%) Windows Server 2003
Processes & Methodologies
1 34 (65.38%) ITIL
2 17 (32.69%) Service Management
3 9 (17.31%) ITSM
4 8 (15.38%) Incident Management
5 7 (13.46%) Configuration Management
6 5 (9.62%) Project Management
6 5 (9.62%) Service Delivery
6 5 (9.62%) Migration
7 2 (3.85%) User Acceptance Testing
7 2 (3.85%) ITIL V3
7 2 (3.85%) Agile Software Development
7 2 (3.85%) Statistical Analysis
7 2 (3.85%) Software Distribution
8 1 (1.92%) Business Intelligence
8 1 (1.92%) Programme Management
8 1 (1.92%) Software Testing
8 1 (1.92%) Digital Marketing
8 1 (1.92%) Build Automation
8 1 (1.92%) Waterfall
8 1 (1.92%) Data Entry
Programming Languages
1 10 (19.23%) C
2 9 (17.31%) SQL
3 4 (7.69%) PowerShell
3 4 (7.69%) VBScript
4 3 (5.77%) VB
5 2 (3.85%) PL/SQL
6 1 (1.92%) Shell Script
6 1 (1.92%) Java
6 1 (1.92%) C#
6 1 (1.92%) C++
Qualifications
1 31 (59.62%) SC Cleared
1 31 (59.62%) Security Cleared
2 14 (26.92%) MCSE
2 14 (26.92%) MCP
2 14 (26.92%) Microsoft Certification
3 9 (17.31%) ITIL Foundation Certificate
4 5 (9.62%) ITIL Certification
5 3 (5.77%) DV Cleared
6 2 (3.85%) Cisco Certification
6 2 (3.85%) CNA
6 2 (3.85%) CNE
6 2 (3.85%) Novell Certification
6 2 (3.85%) CCNA
7 1 (1.92%) CCNP
Quality Assurance & Compliance
1 12 (23.08%) SLA
System Software
1 6 (11.54%) Active Directory
2 2 (3.85%) VMware Infrastructure
Systems Management
1 12 (23.08%) Backup Exec
2 11 (21.15%) OVSD
3 2 (3.85%) SCCM
4 1 (1.92%) Tivoli
4 1 (1.92%) Tivoli Endpoint Manager
Vendors
1 14 (26.92%) Remedy
1 14 (26.92%) Microsoft
2 8 (15.38%) Citrix
3 7 (13.46%) HP
4 2 (3.85%) VMware
4 2 (3.85%) SAP
4 2 (3.85%) CA
4 2 (3.85%) Cisco
5 1 (1.92%) Juniper
5 1 (1.92%) Business Objects
5 1 (1.92%) Oracle
5 1 (1.92%) Computacenter