The first table below looks at the demand for the Support Analyst role in IT contracts advertised for the Milton Keynes region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 20 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Milton Keynes region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 Jun 2013
Same period 2012 Same period 2011
Support Analyst
Rank 31 36 44
Rank change year-on-year
+5 +8
Contract jobs requiring a Support Analyst 32 27 21
As % of all contract IT jobs located in Milton Keynes 5.246% 4.128% 3.328%
As % of the Job Titles category 5.614% 4.348% 3.506%
Number of daily rates quoted 7 9 9
Average daily rate £220 £148 £185
Average daily rate % change year-on-year
+48.64% -20.00%
90% offered a daily rate of more than £170 £105 £105
10% offered a daily rate of more than £293 £202 £233
UK excluding London average daily rate £225 £220 £220
% change year-on-year
+2.27% +0.22%
Number of hourly rates quoted 8 7 8
Average hourly rate £17.75 £20.00 £11.69
Average hourly rate % change year-on-year
-11.25% +71.15%
90% offered a hourly rate of more than £13.00 £14.40 £10.00
10% offered a hourly rate of more than £22.50 £25.00 £13.21
UK excluding London average hourly rate £14.00 £15.50 £15.00
% change year-on-year
-9.67% +3.33%
All Job Titles
Milton Keynes
Contract IT job ads with a match in the
Job Titles category
570 621 599
As % of all contract IT jobs located in Milton Keynes 93.44% 94.95% 94.93%
Number of daily rates quoted 305 265 229
Average daily rate £350 £325 £325
Average daily rate % change year-on-year
+7.69% -
90% offered a daily rate of more than £200 £173 £142
10% offered a daily rate of more than £475 £425 £440
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 56 48 90
Average hourly rate £14.00 £14.50 £14.00
Average hourly rate % change year-on-year
-3.44% +3.57%
90% offered a hourly rate of more than £11.03 £11.00 £10.00
10% offered a hourly rate of more than £22.50 £25.00 £16.75
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Support Analyst
Buckinghamshire

Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst across the Milton Keynes region as a proportion of the total demand within the Job Titles category.

Milton Keynes Support Analyst Jobs Demand Trend

Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Milton Keynes region.

Milton Keynes Support Analyst Daily Rate Trend

Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the Milton Keynes region over the 3 months to 20 June 2013.

Milton Keynes Support Analyst Daily Rate Histogram

Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Milton Keynes region.

Milton Keynes Support Analyst Hourly Rate Trend

Support Analyst
Top 30 Related IT Skills

For the 6 months to 20 June 2013, IT contractor jobs across the Milton Keynes region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 31 (55.36%) Windows
2 26 (46.43%) ITIL
3 22 (39.29%) SQL
4 18 (32.14%) Security Cleared
5 17 (30.36%) Windows Server 2008
6 15 (26.79%) Microsoft
6 15 (26.79%) Active Directory
6 15 (26.79%) Citrix
7 14 (25.00%) Windows 7
8 13 (23.21%) SC Cleared
8 13 (23.21%) VMware
8 13 (23.21%) Finance
8 13 (23.21%) MS Office
9 12 (21.43%) Hyper-V
10 11 (19.64%) DV Cleared
10 11 (19.64%) VMware Infrastructure
10 11 (19.64%) UNIX
10 11 (19.64%) Microsoft Certification
11 10 (17.86%) SAP
11 10 (17.86%) Windows XP
11 10 (17.86%) MS Exchange
12 9 (16.07%) Backup Exec
12 9 (16.07%) Service Delivery
13 8 (14.29%) Lotus
13 8 (14.29%) Windows Server 2003
13 8 (14.29%) MCP
13 8 (14.29%) Linux
13 8 (14.29%) IBM Notes
14 7 (12.50%) Banking
14 7 (12.50%) IIS

Support Analyst
Top Related IT Skills by Category

For the 6 months to 20 June 2013, IT contractor jobs across the Milton Keynes region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 6 (10.71%) .NET
Application Platforms
1 10 (17.86%) MS Exchange
2 8 (14.29%) IBM Notes
3 7 (12.50%) IIS
4 6 (10.71%) GlassFish
5 5 (8.929%) Exchange Server 2003
5 5 (8.929%) SharePoint
6 4 (7.143%) Lync
7 2 (3.571%) Exchange Server 2007
8 1 (1.786%) Exchange Server 2010
Applications
1 13 (23.21%) MS Office
2 5 (8.929%) MS Excel
3 1 (1.786%) MS Project
Business Applications
1 1 (1.786%) Dynamics CRM
Communications & Networking
1 3 (5.357%) TCP/IP
1 3 (5.357%) VPN
1 3 (5.357%) Broadband
1 3 (5.357%) 3G
1 3 (5.357%) Wi-Fi
2 2 (3.571%) SAN
2 2 (3.571%) DHCP
3 1 (1.786%) DNS
3 1 (1.786%) ATM
3 1 (1.786%) DMZ
3 1 (1.786%) Firewall
Database & Business Intelligence
1 6 (10.71%) RDBMS
2 2 (3.571%) Oracle 8/8i
2 2 (3.571%) SQL Server
3 1 (1.786%) MS Access
General
1 13 (23.21%) Finance
2 7 (12.50%) Banking
3 4 (7.143%) Retail
4 2 (3.571%) Financial Institution
5 1 (1.786%) Spanish Language
5 1 (1.786%) Back Office
5 1 (1.786%) Publishing
Miscellaneous
1 7 (12.50%) EPoS
2 5 (8.929%) Cloud Computing
3 3 (5.357%) PDA
3 3 (5.357%) Management Information System
4 2 (3.571%) Mathematics
5 1 (1.786%) Statistics
5 1 (1.786%) Blackberry
Operating Systems
1 31 (55.36%) Windows
2 17 (30.36%) Windows Server 2008
3 14 (25.00%) Windows 7
4 11 (19.64%) UNIX
5 10 (17.86%) Windows XP
6 8 (14.29%) Windows Server 2003
6 8 (14.29%) Linux
7 6 (10.71%) Windows Vista
8 2 (3.571%) CentOS
8 2 (3.571%) Windows 8
9 1 (1.786%) Windows 2000 Server
Processes & Methodologies
1 26 (46.43%) ITIL
2 9 (16.07%) Service Delivery
3 7 (12.50%) Change Management
4 6 (10.71%) Service Management
4 6 (10.71%) Business Intelligence
4 6 (10.71%) Data Architecture
4 6 (10.71%) Analytics
5 4 (7.143%) CRM
5 4 (7.143%) Incident Management
5 4 (7.143%) Migration
5 4 (7.143%) Root Cause Analysis
6 2 (3.571%) Project Management
6 2 (3.571%) PRINCE2
6 2 (3.571%) Project Planning
6 2 (3.571%) ITIL V3
7 1 (1.786%) Portfolio Management
7 1 (1.786%) Change Control
7 1 (1.786%) Fault Management
7 1 (1.786%) Performance Management
7 1 (1.786%) Financial Modelling
Programming Languages
1 22 (39.29%) SQL
2 6 (10.71%) Java
2 6 (10.71%) PowerShell
3 2 (3.571%) VBScript
3 2 (3.571%) VB
Qualifications
1 18 (32.14%) Security Cleared
2 13 (23.21%) SC Cleared
3 11 (19.64%) DV Cleared
3 11 (19.64%) Microsoft Certification
4 8 (14.29%) MCP
5 7 (12.50%) ITIL Certification
6 6 (10.71%) MCSE
6 6 (10.71%) Degree
Quality Assurance & Compliance
1 4 (7.143%) SLA
System Software
1 15 (26.79%) Active Directory
2 12 (21.43%) Hyper-V
3 11 (19.64%) VMware Infrastructure
4 1 (1.786%) Forefront TMG
4 1 (1.786%) vSphere
4 1 (1.786%) VMware ESX
Systems Management
1 9 (16.07%) Backup Exec
2 2 (3.571%) OpenView
2 2 (3.571%) OVSD
3 1 (1.786%) WhatsUp Gold
3 1 (1.786%) NetBackup
3 1 (1.786%) Control-M
3 1 (1.786%) Norton AntiVirus
Vendors
1 15 (26.79%) Microsoft
1 15 (26.79%) Citrix
2 13 (23.21%) VMware
3 10 (17.86%) SAP
4 8 (14.29%) Lotus
5 6 (10.71%) Remedy
6 5 (8.929%) HP
7 2 (3.571%) Compaq
7 2 (3.571%) Oracle
8 1 (1.786%) Cisco
8 1 (1.786%) Symantec
8 1 (1.786%) TIBCO
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